Thanks a lot for making this video. I followed it step by step and it really helped me out a lot. I was able to fix the issue and register my fingerprint. You're a real one. This video deserves more likes tbh. You go straight to the point, there's no bs and it's easy to follow along. Respect bro 👍
heyy, I have followed it till 5:42 ....but while downloading software, I am getting as "Couldn't find the unique calibration software for this device".....could you please help me out
The video is very clarifying. I just received my pixel with a new screen changed by Google under warranty and I think that this process should already be done, not leave it in the hands of the users
Hello. Thank you for video but what do you tink if calibration is done with no issues but when I try to add the fingerprint it says "can't use fingerprint sensor visit a repair provider"?
Same for me on P6P. Tried multiple different cables, different computers and followed these steps exactly countless times. Calibration software installs no problem, I perform the manual restart but still get the error message. My device has been with a repairer who fixes Pixel phones. They've tried multiple screens and fingerprint readers and they have not been able to get the fingerprint reader to function again either; despite the phone working well in every other way. They say possible software issue or logic board issue and have thrown their hands up.
Hi, I have a new 9 pro & registered a fingerprint, All good. I added a Spigen screen protector. Fingerprint unlock died, cannot record new prints. Tried adaptive sensitivity and screen protect mode, no bueno. Face unlock & keypad unlock fine, any ideas? Thx subbed.
Thank you so much!!!! I was getting read to ship my replacement screen back because i thought they sent me a defective one. This allowed me to use my finger print sensor again.
When I connect the device and try to download the software, it says "Couldn't find the unique calibration software for this device". Anything that can be done about it?
@@waseemafzal7297 I didn't bother to fix it, but what i learnt is you have to source new screen from Google recommended service providers (like ifixit). So although mine was sold as original, either that is not true or there is some sort of additional layer of validation on Google's side. I think you can order a replacement kit from ifixit and replace the screen yourself, so that's what I would recommend. People with ifixit screens don't have these issues it seems.
This almost got me there but...every time i try to add a new fingerprint my settings UI crashes and doesn't let me add it. I had the screen replaced at a shop and they had to get a new fingerprint sensor online. I calibrated and everything but seem stuck by something crashing my system... any idea what it could be and what would be the next steps?
I've had this problem for over a year with my P6P and I come across the same error when I go to download the calibration tool "Couldn't find the unique calibration software for this device". When I do connect the device it comes up as "Pixel 6 Pro - Paired" rather than "Pixel 6 Pro" as it does in the video, not sure if that's making a difference? Any suggestions would be awesome!
@@harshadci3895 Hey, I ended up getting it fixed, the issue was with the screen. The repair shop in my town was apparently known for putting on counterfeit screens that weren't actually original as advertised. So I had to confront them and they eventually replaced the screen. If you got it done at a shop I'd go back and talk to them, depending on when you see this. Don't tell them you used the Google Diagnostic calibration used in this video or they will say it's your fault and that you broke something (even though you did nothing wrong). If you bought it online, I'd first make sure everything is connected correctly, then if it doesn't work, contact the seller saying that your screen has something wrong with it, and will hopefully replace it, if they are reputable. If not, that'd really suck and you could try doing a card charge back if you bought it with a credit card. Good luck, hope I could have been of any help, feel free to reply if you have anymore questions!
thanks, didn't work for me but I may have damaged my fingerprint sensor as it just crashes out to settings after entering my PIN when I try to go to the fingerprint screen. Worth noting that you need to use a good quality USB cable. I tried 2 aftermarket cheapies with no luck, then used one which came with a phone and that worked.
I bought this amazing phone an owned it 4 hrs an busted the screen because my store didn't have a case an i had order one. Then the local repair shops couldn't get the new screen for a couple weeks. I finally got it yesterday an they can't calibrate the fingerprint sensor. They had your video going But when they tried it kept saying something about my phone having a newer system an they they thought it wanted them to erase it an load an older system. They were worried about losing all my info so with them being so nervous I just told them i could use it without a finger print scanner. Sucks i paid almost 300 for the repair an ita it is not right.. Any recommendations
This software is not downloadable for pixel 4a5g, kindly help me i am facing same issue after replacing display. this software only works for pixel 6 and onward
Hey, my Computer tells me that i already have the newest Driver installed, so it wont let me Install the one I downloaded. What do I do now? Can you please help
I*****Please see*****f you are having issue doing it make you scroll all the way to bottom and under Other available update options : Click on install fingerprint caliberation software. Other wise it will take your for regular software update and fail. And you will be in loop .
I did everything as you showed, but in the end I forgot to restart the phone and now it still doesn't work. Can it help if I repeat the process? And how do I do it?
@@MobileSentrix I ended up finding out that my screen doesn't even have a fingerprint sensor so it was that in the end thanks for the video tho great work.
My fingerprint option is not available on my phone. For some reason I can't see that option. Do you know if there is any way to remove the fingerprint option from any pixel by making any changes? I already followed all your steps one by one and I was able to complete the process without any problem but the option still does not appear on my phone Help me please :c
Wow! This was such a simple process for the Mac and now my screen unlock is flawless. Thank you!
You're awesome. I replaced my Pixel 6 board, and the fingerprint wouldn't work after. I had a Mac, so within 5 minutes, I was done. Thanks so much.
Thanks a lot for making this video. I followed it step by step and it really helped me out a lot. I was able to fix the issue and register my fingerprint. You're a real one. This video deserves more likes tbh. You go straight to the point, there's no bs and it's easy to follow along. Respect bro 👍
glad I could help
@@MobileSentrixexcuse me Mike here hello does the diplay have to be unmounted to recalibrate?
after a year of not having my finger print working following this has now made it work again :D
heyy, I have followed it till 5:42 ....but while downloading software, I am getting as "Couldn't find the unique calibration software for this device".....could you please help me out
Has your issue resolved??? My pixel 7 Pro is also getting same error
you deserve a subscrition and support, its working 100 percent thanks buddy
Glad I could help
you saved me a lot of trouble ! cant thank you enough ! worked flawless
Great to hear!
Thanks for the video! I was getting frustrated because I didn't realize I needed to update the drivers. It worked great after
Ha, I figuered out everything except the reboot as last step, so thangs for mentioning that this is crucial :)
The video is very clarifying. I just received my pixel with a new screen changed by Google under warranty and I think that this process should already be done, not leave it in the hands of the users
Hello. Thank you for video but what do you tink if calibration is done with no issues but when I try to add the fingerprint it says "can't use fingerprint sensor visit a repair provider"?
Just do it again
The same happened to me
And now it's much easier to do .
No exporting file and stuff just go to the website choose the fingerprint option connect device and you are dono
Same for me on P6P. Tried multiple different cables, different computers and followed these steps exactly countless times. Calibration software installs no problem, I perform the manual restart but still get the error message. My device has been with a repairer who fixes Pixel phones. They've tried multiple screens and fingerprint readers and they have not been able to get the fingerprint reader to function again either; despite the phone working well in every other way. They say possible software issue or logic board issue and have thrown their hands up.
Did you find a solution? I also have this problem.@@antomator1.118
Hi, I have a new 9 pro & registered a fingerprint, All good. I added a Spigen screen protector. Fingerprint unlock died, cannot record new prints. Tried adaptive sensitivity and screen protect mode, no bueno. Face unlock & keypad unlock fine, any ideas? Thx subbed.
Thank you so much!!!! I was getting read to ship my replacement screen back because i thought they sent me a defective one. This allowed me to use my finger print sensor again.
Glad I could help
@@MobileSentrixdoes this calibration cause data loss
When I connect the device and try to download the software, it says "Couldn't find the unique calibration software for this device". Anything that can be done about it?
Have you found any solution?
@@waseemafzal7297 I didn't bother to fix it, but what i learnt is you have to source new screen from Google recommended service providers (like ifixit). So although mine was sold as original, either that is not true or there is some sort of additional layer of validation on Google's side. I think you can order a replacement kit from ifixit and replace the screen yourself, so that's what I would recommend. People with ifixit screens don't have these issues it seems.
this was ace - thanks so much for taking the time to pull this together
It worked perfectly! Thank you
Bro which phone did you have your display is changed or any any other problem
You're welcome!
This almost got me there but...every time i try to add a new fingerprint my settings UI crashes and doesn't let me add it. I had the screen replaced at a shop and they had to get a new fingerprint sensor online. I calibrated and everything but seem stuck by something crashing my system... any idea what it could be and what would be the next steps?
Hey, same problem here, did you find a solution?
Anyone fixed this problem, just changed my screen and I encountered the same issue. @@alejandromiguelamenabar5792
I keep on getting this error "Couldn't find the unique calibration software for this device "
Perfectly working on my pixel 8, thank you
Can u please do a recalibration video for pixel 7
any experiences here with cleaning the sensor gently? software is working but hardware lense maybe dirty.
Oh thank's a lot, I thinked that my figerprint was broken. You save my Pixel 8 Pro. 🙂
i cant find the phone on the device manager
Thank you!! I sent my phone to be repaired and then the fingerprint didn't work, you saved me.
Is there a chance that it work for Asus zenfone 9? I replaced broken fingerprint sensor and can't use it now.
I've had this problem for over a year with my P6P and I come across the same error when I go to download the calibration tool "Couldn't find the unique calibration software for this device". When I do connect the device it comes up as "Pixel 6 Pro - Paired" rather than "Pixel 6 Pro" as it does in the video, not sure if that's making a difference? Any suggestions would be awesome!
I have the exact same issue with the P7P, was wondering if you figured out the issue
@@SebastianGriffith same issue!
@@harshadci3895 Hey, I ended up getting it fixed, the issue was with the screen. The repair shop in my town was apparently known for putting on counterfeit screens that weren't actually original as advertised. So I had to confront them and they eventually replaced the screen. If you got it done at a shop I'd go back and talk to them, depending on when you see this. Don't tell them you used the Google Diagnostic calibration used in this video or they will say it's your fault and that you broke something (even though you did nothing wrong). If you bought it online, I'd first make sure everything is connected correctly, then if it doesn't work, contact the seller saying that your screen has something wrong with it, and will hopefully replace it, if they are reputable. If not, that'd really suck and you could try doing a card charge back if you bought it with a credit card. Good luck, hope I could have been of any help, feel free to reply if you have anymore questions!
Will it work for pixel 7... I've the problem to setup fingerprint
works for Pixel 7 and Windows 11
I did everything you said and still it says "unable to complete fingerprint setup" what should I do
Hello, Thanks a lot. Finally, I have calibrated my fingerprint in pixel 6 pro.Thanks again. This video helped me a lot.
thanks, didn't work for me but I may have damaged my fingerprint sensor as it just crashes out to settings after entering my PIN when I try to go to the fingerprint screen.
Worth noting that you need to use a good quality USB cable. I tried 2 aftermarket cheapies with no luck, then used one which came with a phone and that worked.
wait mine crashes to settings too how did u fix it
I bought this amazing phone an owned it 4 hrs an busted the screen because my store didn't have a case an i had order one. Then the local repair shops couldn't get the new screen for a couple weeks. I finally got it yesterday an they can't calibrate the fingerprint sensor. They had your video going But when they tried it kept saying something about my phone having a newer system an they they thought it wanted them to erase it an load an older system. They were worried about losing all my info so with them being so nervous I just told them i could use it without a finger print scanner. Sucks i paid almost 300 for the repair an ita it is not right.. Any recommendations
I was trying several time but it can't help. 😪😪, please help me to fixed it😭😭😭
does this delete any data on the phone
Thanks so much. Very clear instructions and fixed issue. ***** 💕💕🙏🙏
Never had this problem with the rear mounted scanner
Can you tell me does it only works for original pixel display?
Does the process factory restore the phone or no?
How to do it on a Mac. I'm unable to connect the phone
I don't even have the fingerprint setting it's like it doesn't even exist? But I also haven't tried this yet
Thank you, it work very well after following every steps🤝.
Does it factory reset or ease phone data?
Does the install delete my files/apps on the phone?
No, it shouldn't
THANK YOU SO MUCH MAN. IT WORKED.
You're welcome!
Worked for My Pixel 6A
Thanks alot
This software is not downloadable for pixel 4a5g, kindly help me i am facing same issue after replacing display. this software only works for pixel 6 and onward
Thanks from Brazil !
You are welcome!
i didnt replaced screen, two day ago it suddenly disappeared, when trying to add finger print, it ask pin twice and setting apps crashes
does it works now?
@@WanderUnicorn no
It worked! Thanks.
Thank you, it very well after following this steps🤝
Hi thank you for your video... My device is PIXEL 7 PRO , It didn't worked for me. Can you please help me if possible
I have tried, it still couldn't connect. My pixel appeared as " Pixel 6 paired"
Use original pixel usb cable
The same problem, doesn't work with the original cable
Hey, my Computer tells me that i already have the newest Driver installed, so it wont let me Install the one I downloaded. What do I do now? Can you please help
update it by downloading manually
I*****Please see*****f you are having issue doing it make you scroll all the way to bottom and under Other available update options : Click on install fingerprint caliberation software. Other wise it will take your for regular software update and fail. And you will be in loop .
some people miss that part of the video so I appreciate the comment
Superb video! Thank you!
This worked! Thanks a lot!
I did everything as you showed, but in the end I forgot to restart the phone and now it still doesn't work. Can it help if I repeat the process? And how do I do it?
If you do it on a Mac on Chrome you will have more success. Otherwise try going through the process again.
@@MobileSentrix how to do it on Mac?
how to calibate on rom base with pure android
With this process, will the phone be formatted, will I lose all my files?
No. It's not formatted. Just calibration.
Hello l'm using pixel 6 pro. I followed all the steps but it still isn't working
You have any solution?
It worked perfectly in my Google Pixel 7a
Thanks 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽
im using MacBook, and it doesn't work. please help
Same, please help
@@ArchieAssegaf @MobileSentrix
sadly this didn't work for my phone might be because of the update apparently
Don't forget to restart the phone once its done or it will appear to not have worked.
@@MobileSentrix I ended up finding out that my screen doesn't even have a fingerprint sensor so it was that in the end thanks for the video tho great work.
My fingerprint option is not available on my phone. For some reason I can't see that option. Do you know if there is any way to remove the fingerprint option from any pixel by making any changes?
I already followed all your steps one by one and I was able to complete the process without any problem but the option still does not appear on my phone
Help me please :c
same, did you find the fix. ?? two day ago it suddenly disappeared, when trying to add finger print, it ask pin twice and setting apps crashes
@@shrikaaar same man, I was not able to fix it
Thank you so much ❤❤ it works
muchisimas gracias excelente video!!!
So good thankyou so muchh
works for Windows 11 too. Thanks
Thanks!
No problem!
thank you
this works
Thankyou bro
thank you very mach
its working whit my pixel 6a
to calibrate the fingerprint, you need an original LCD
u saved my life :)
Glad I could help!