Thank you for this video I know it was made a year ago but I ended up finding out I had my output set to 1 and 2 and I needed to only have 1 the video helped me with trial and error and trying to mimic your settings thank you so much !
Thank you for this video. I don’t have an Apollo, but I have a pre-Sonus quantum 2626 and I think a lot of what you said still applies. Excited to try this tomorrow. Thank you
I had a problem with crackling sound on XPS 15 9500 and PreSonus Quantum 2625, and disabling the C-states option in the BIOS solved the crackling sound issue for me.
You're awesome! Dell computers wanted to replace the motherboard on my very expensive PC when I told them about audio issues with my interface cause' their techs just want to get you off the phone as soon as possible! This is the only video I found that describes the fix in such a clear manner! 99% of what's on forums (including UAs) is pure junk that will have you going nowhere fast. Thank you 🙏
Hope this all works when I try it later tonight, I don't even have disable c states in my bios! Difficult. If not, my x6 is going back to the shop and I'll go to rme, fuck it
Just purchased the UA Apollo twin x and cant get it to work all across my computer for gaming and music production. I couldn't figure out the BIOS on my razer 15 laptop to disable CPU C states So I just skipped that part and when switched channel 3 my left headphone started buzzing loudly please if you can help me id appreciate it!
I want my motherboard B550M PRO-VDH WIFI( windows ) to work with apollo twin x.. which thunderbolt 3 extension card is suitable for my motherboard..? Please help me..
Since your motherboard doesn't seem to have any usb-c tb3 or tb4 I'd suggest you look up a pci-e thunderbolt 3 (or 4, but not necessary) card, There are lots to chose from, depending on your budget and amount needed. But you shall definetely go for 40 GB bandwidth (even though UA support told me USB 3.2 2X2 SHOULD work, I wouldn't rely on that though!!) Search for a Thunderbolt 3 PCI-e card
Not necessarily, it depends. I’d suggest you ask an UA employee first (customer support). Newer ryzen laptops do have usb4 (thunderbolt) support, so it might work you need to do some research
@@BFHPET I'm not an Universal Audio employee so can't say for sure, but I don't think they will. At least USB4 won't make ANY difference whatsover, as it's literally the same protocol as TB3 (which is not = to usb-c 3/3.1, these are different). TB3 is 40gb/s, USB-C(4) is 40gb/s, USB-C(3, 3.1, 3.1 gen 2) is 10gb/s, USB-C(3.1 gen 2x2) is 20gb/s. So there is literally no bandwidth difference between TB3 and USB4, it's more about Intel's copyrights thing. And current TB3 apollos aren't supported by the standard USB-C 3 or 3.1
@@BFHPET And also, current X-line Apollos use up to 20 gb/s of bandwidth, not the 40 gb/s provided to them so there is plenty of bandwidth leftover in case needed. So if UA will come up with a new model, I'm 99.9% sure it will support both USB-C (with Thunderbolt 3) and USB-C 4
@@BFHPET I know all of this not because I'm a fking maniac, but simply because I was looking at some AMD-based laptops last year and they don't have usb4 nor tb3 connection, so I skipped on them as none of them would work with my Apollo X4
@@30ShotKen go to the UA console application and mute the mic input - it won't affect the DAW input, but will mute it for your monitoring. Pretty straight forward. I suggest you check out some UA console tutorials if you get stuck for some reason
Is this only to address clicks and pops and drops outs with USB connections? Or does this recommendation also help when using APOLLO hardware on WINDOWS with a THUNDERBOLT connection?
Hello, could you please help me with something ? I am a windows user without thunderbolt. The guy at the store told me not to take the twin usb stating that the converter on the newer solo usb3 was better. So I took Apollo usb3. Now I realize that I cannot use fender twin + another dsp demanding plugin like chamber. Can I record with the fender first then apply on the track a chamber after tracking the fender (don t know it there is a lost in quality in reprinting something …? Is it true that for windows I just have the choice between new Apollo solo usb3 and old Apollo twin usb and that the old Apollo twin usb is less good sounding that the new Apollo solo usb3? Thank you very very much if you could answer. At the end of the day all I wanted was a twin Apollo with usb - but he told me he just has older twin usb that we’re less good than the new Apollo. I think the guy did not have a twin usb and sold me that.
I returned it and took a duo x. The seller told me that the Apollo duo usb is an old model and that the Apollo duo X is a better version but it is thunderbolt so I decided to go with duo X and upgrade my pc with thunderbolt to use the duo X. Hope it will work. I am still wondering about the fact that the appolo duo X is superior to the Apollo duo usb…🤔
@@slowdivisionmusic and? Is it working, i still cant decide to go apollo with Tb or usb, im on windows and heard about a lot of problems with Tb Verizon
@@nuti19 i bought the thunderbolt version, i sent my computer to a computer shop they installed the best thunderbolt port for around 190 €. It works perfectly, the only strange thing is that i have to switch it on after the computer is tun on). No problem since the begining. As you saw it was 5 month ago. No problem. But believe me know i understand that the problem is that people have no thunderbolt port installed, or have a motherboard that does not accept the thunderbolt port, or that they installed it themself but wrongly, or that they did not installed properly the drivers ect. GO FOR THE THUNDERBOLT PORT, soon PC laptop won't have usb anymore. Good luck man
by the way a windows problem is always solvable, a device problem is not. It is UAD the device have no problem and are top notch. There is always a solution. check on the web if your motherboard is compatible with a thunderbolt port. If your computer is not too old it will be compatible. Another thing : do not by an apollo if you don't record real instruments or voices, otherwise it is near pointless (apart from if you want to save a tiny bite of CPU). Other advice : absolutly by an apollo if you record instrument or voice ;)
For me only UAD USB and FireWire appear in the ASIO output options. I tried them but they don't work and I already have ASIO installed on this system. Any suggestions?
@@underscoregalore8532 I'm pretty sure your two issues are different, as we are talking about different devices and connections. The OP shall provide more info so I can provide some input, but in your case I think it's very much possible the adapter/cable is the issue. I've tried to connect my Apollo x4 (thunderbolt protocol) to a Windows PC which didn't have thunderbolt but a usb-c gen 2x2 port (which is 20 Gb/s compared to regulard usb-c' 10 Gb/s), as Apollo's don't use over 20 Gb/s of bandwith. But it DIDN'T work, so I'm pretty sure thunderbolt 3 connection is required for their drivers to properly work. Not 100% sure on this, but I'm 95% sure it's the issue.
At this point I feel like Universal Audio shall pay me for doing customer support for them haha. But it's good to know that some of you got their UAD shit up and running. looks like they don't care much about the Windows / Linux part of the audio production community
I've been fighting this dumb thing for a week! I've watched way too many videos instructing me to install a program made by a dead guy and cracked by his brother (I can't install this kind of nonsense on my work computer). I finally saw this video and checked out Voicemeeter--it looked legit, and I took the plunge and... it still didn't work. In fact "ASIO: Universal Audio Thunderbolt" wasn't even an option in my Hardware Out selection. I watched your video several more times. I couldn't ask for a better walkthrough; you even have the same kind of computer that I am running, a Dell 9710. What was I missing?! I eventually realized that I was trying to run Voicemeeter Potato, not Voicemeeter Potato x64. I got that straight, and now it works the way it should have worked from the jump (the way it just works on my Mac, but with way more steps). Thanks for your video, @Vasilisk! Long story short, Apple isn't perfect, but this kind of crap really makes me resent having to work on a Windows machine.
I totally agree with you my dude. And regarding the software that was writte by a programmer who unfortunately passed away - I tried it, but wouldn't ever use for professional work where you need reliability as the software will never ever see any updates nor is maintained. P.S. Got bitten in the butt by not using the x64 version of Voicemeeter myself too lol. There are always two versions installed automatically and, for some reason, the "Voicemeeter.exe" is a 32-bit application and you need to explicitely run the x64 executable...
Hello Bro I have the Apollo x8p Heritage Edition with Gigabyte titan thunderbolt 3 card ver1 running it on Win 10 also it is shown connected on the thunderbolt control panel but Uad Control Panel don't show me the device ... it Keeps asking to connect the device ... what do you think is the problem >> Thank you in Advance
Hey John, I didn't experience anything like that with apollo x4, however, I had some troubles connecting other TB3/4 devices under Win10. There is 1 thing I suggest you try but you'll need to do some searching/digging yourself as you have a separate TB3 controller and I have only got the laptop experience. I had to go to BIOS settings and disable thunderbolt controller extra security layer. There may be something like that for your controller in the driver software, I'm not sure but worth a try!
I have a similar issue.. i used apollo twin x which works fine before, but now i have issue with the output volume not working, mute button not working... i got the input and output signal thought but with limited functions... Got any idea guys???
Try updating UAD console and/or the firmware of your Apollo. May be they are out of version sync. Just an idea though, but I know there are new patches that came out a couple days ago
Hey Martin, sadly I can’t check it anymore as I don’t currently have a windows laptop (had the asus rog m16 2022 on preorder though). I can’t tell you the reason why 24 bit is absent but afaik what you say is true :/ may be someone from Universal Audio can answer this
For me it was enough to change the buffering size in the console setting from 32 to 128/256 as an example and everything was solved and then I also changed the settings in ThrottleStop.
@@vasiliskofficial I got Apollo Twin MkII and when I go into obs I get poppin and crackin… I updated my firm ware on UA and it eliminated some of that.. Having a nightmare with this… Can you help? I recorded into a Fl Studio and I get beautiful clean vocals…
A common error I see on the config as well is that OBS doesn't support anything higher than 48K so be sure to keep your UA recordings that are going to published at 48K.
Good to know. I did run most of my stuff at 48, I've used higher bitrates only for special recording scenarios in DAWs. Thanks for the tip though, didn't know that about OBS
@@vasiliskofficial I think it is a "supported thing" but OBS is open source. I did do some testing using my Apollo Twin at 96 and had the Global settings set at 48 Stereo and haven't had any obvious problems yet. There are tons of vids on this obviously that show different steps but the only thing I needed on my end was the new ASIO plugin and everything seems to be working fine. Fingers crossed.
@vasiliskofficial thanks I'm going to try all you suggested tonight. Apollo x6 crackling noises and stutters in daw with windows 11 but my bios doesn't have disable c states option
@@Henrychamber-r8w throttlestop might help, but it's been a while - I don't remember it clearly, but I'm pretty sure I cover this in the video. Good luck :)
All great tips… or you could do like I had to do and give up and push an analog out from my Apollo Twin-x8P machine to a cheap laptop with a Scarlett 2i2 interface and run zoom etc on that machine. It is beyond infuriating that UA refuses to properly support Windows.
Agreed. The hassle is only worth it if you already have an UA apollo in possession and can’t live without their dsp plugins. Even on M1 max there are some occasional software glitches when you wake your mac from sleep (from my own experience). Their software department needs to put in more work
@@vasiliskofficial Agreed. There are so many reports and videos on the Web of Windows users having issues with UA drivers. I just think UA doesn't care about Windows users and they are fine with it.
@@andynonimuss6298 I believe their hardware department is doing a great job and the software teams that work on their plugins. However, the team working on the corresponding drivers is slacking big time, especially when it comes to QA on different systems. They need to tweak their shit for a whole set of different PC motherboards, that's why you can't guarantee it will work well out of the box. But it's not something the customer has to worry about - it's UA's job. And if they can't provide support to everything (which is kind of understandable), they should make a list of 100%, FULLY SUPPORTED hardware (list of PC/Mac laptops and motherboards/chipsets). I think they shall have enough cash to make this possible and this should be the norm for their QA engineers
@@johnny_blz it could be caused by UA’s software architecture decisions and they would need to rewrite a large part of the codebase. I can’t find any other reason for them not providing proper windows support. Anyways, the point is clearly they don’t care about windows users much
Hi, I bought a Apollo Twin X yesterday. My dealer told me I can't use it on a Mac that installed windows. Is that true? Or is there any solutions? Please I really need it to work on my Mac. I usually use MacOS. But this time some streaming app can only work a windows. So I have to use it in that situation.Oh I already downloaded a thunderbolt driver from Intel. Now my windows can recognize my thunderbolt 3
Hey buddy, are you talking about an intel-based mac and running Boot Camp windows? Or m1 mac running an arm version of windows in a virtual machine? I’m pretty sure it works in the first scenario, however, I wouldn’t bet my money on the second approach functioning at all (I could test the 2nd scenario if there is enough demand for knowing the result, it would probably take me a few hours)
this video stressed me so much lol - just want to say that 1° i went on a computer store to ask the guy if my pc was compatible with thunderbolt, he said that my motherboard was fine and he installed me the best thunderbolt card for the computer (costed me 150 €), he add some difficulties on the shop to make it works then he succeed (he did his tech thing) 2° it works flowessly on my windows 10. No need to touch any setting on my computer, no problème with audio, with the card, with the daw. I think every one should go to see a teck guy (the card was 100, the installation 30€ rest was vat). Good luck to everyone
And having to search for a video online or go to a “tech guy” in order to make a product work is a bad design from the ground up. It shall be more or less plug & play just like on a mac without having to tinker like crazy. And, again, glad you found an “easy” solution for your specific scenario, but there are many other factors other than the PCIe TB3/4 controller that many of windows users are dealing with when talking about Apollo’s
@@vasiliskofficial i think the problem is not the Apollo is using thunderbolt on windows. If the motherboard accept it your are fine if not you’re fucked. And if the motherboard accept it, sometime there is some hardcore twiking because of windows. But of course I never said that what I am saying is a sparkling truth there must be 1000 problem people could face with ever an Apollo or windows or bios or uad in general. Just wanted to spread a success story for people not to be rebutted to buy the thing
@@vasiliskofficial it works but you need a Mac. Just bought an M1 just for this and anyway I'm used to Logic so I prefer staying on Mac for my DAW. This way you can replace the use of a mixer when trying to have the same pair of headphones and monitors for multiple computers. I use a Creative sound card that has toslink input and output and I daisychain all my computers together with toslink. On each computer you go in input > toslink out > properties and check the box listen to to this device. The last computer gets plugged in in the toslink input of the apollo twin x and voila. To get the screen I use the free version of Parsec and I can work in Logic without issues. I use elgato cam link USB (not the best but mac doesn't have PCIe). I use NDI screen capture on the mac to create a mic/camera over the network from the apollo and my dslr. Then install on every computer NDI Webcam (all those ndi apps are available from ndi tools). Then I have the same mic/cam/headphones/monitors for all my computers. Basically the Twin X isn't compatible on Windows so you use a Mac but send the mic through NDI and get the audio from toslink.
It's so damn funny...I got the most beefed thinkpad for 4 grand....just to find out that is unable to playback music from tidal, youtube etc. Reply from UAD: nothing. Reply from Lenovo: unhelpful blabla....nice times I tried the mentioned tweaks (except that meeter stuff)....nothing changed/improved
Hope this works for me man! I have this issue since I got the Apollo Solo and I can't use it for even a minute, it just goes crazy with pop and crackles 🥲 Tried the throttlestop method but still worked in my case but I'll give the voicemeter a shot, hope it works
You do need to either use the voicemeter, the WDM driver is always crackling - got to pass through the ASIO device. There is also another method but I don't think it's worth noticing as the software is no longer maintained and the developer has sadly passed away
somehow my apollo twin is not showing up any asio drivers ? only WDM and MME where do i get it ? i installed all the drivers from the official website for the console
U ABSOLUTE LEGEND
I appreciate it! Lieben Dank!
I think you just saved me! After 3 months of trying to sort this out, you got me there. Thank you!
Glad it worked out for you! Thanks 😊
Bro you saved my life !! I was so frustrated with this issue but you figure it out, thanks a lot !!!
Glad I could help! :)
Would you mind sharing your pc's specs?
Thank you for this video I know it was made a year ago but I ended up finding out I had my output set to 1 and 2 and I needed to only have 1 the video helped me with trial and error and trying to mimic your settings thank you so much !
Hey, glad I could help! Thanks for letting me know 😊
Thank you for this video. I don’t have an Apollo, but I have a pre-Sonus quantum 2626 and I think a lot of what you said still applies. Excited to try this tomorrow. Thank you
Hope it works for you man!
I had a problem with crackling sound on XPS 15 9500 and PreSonus Quantum 2625, and disabling the C-states option in the BIOS solved the crackling sound issue for me.
You're awesome! Dell computers wanted to replace the motherboard on my very expensive PC when I told them about audio issues with my interface cause' their techs just want to get you off the phone as soon as possible! This is the only video I found that describes the fix in such a clear manner! 99% of what's on forums (including UAs) is pure junk that will have you going nowhere fast. Thank you 🙏
Thanks, bud! Glad I could help some people 😊
Hope this all works when I try it later tonight, I don't even have disable c states in my bios! Difficult. If not, my x6 is going back to the shop and I'll go to rme, fuck it
What do you do if the ASIO thunderbolt UDA one is showing up? I see WDM and the MME one but no the ASIO one for my thunderbolt interface.
I found it. I had to run the x64 version one.
Do you know what is the equivalent to disabling speedstep on an AMD processor? I have the same problem on my Asus laptop.
Let me know if you found one
Just purchased the UA Apollo twin x and cant get it to work all across my computer for gaming and music production. I couldn't figure out the BIOS on my razer 15 laptop to disable CPU C states So I just skipped that part and when switched channel 3 my left headphone started buzzing loudly please if you can help me id appreciate it!
I want my motherboard B550M PRO-VDH WIFI( windows ) to work with apollo twin x.. which thunderbolt 3 extension card is suitable for my motherboard..? Please help me..
Since your motherboard doesn't seem to have any usb-c tb3 or tb4 I'd suggest you look up a pci-e thunderbolt 3 (or 4, but not necessary) card, There are lots to chose from, depending on your budget and amount needed. But you shall definetely go for 40 GB bandwidth (even though UA support told me USB 3.2 2X2 SHOULD work, I wouldn't rely on that though!!)
Search for a Thunderbolt 3 PCI-e card
Do I need that last step to do some kind of routing in the I/0 matrix settings? I have my mic going into the 1 channel
Do I have to do this if I buy the usb version? I have a ryzen laptop
Not necessarily, it depends. I’d suggest you ask an UA employee first (customer support). Newer ryzen laptops do have usb4 (thunderbolt) support, so it might work you need to do some research
Thank you so much!!! I was so frustrated with this issue but you figure it out!!!
Glad I could help! :)
Why do I not even see the audiodg process in task manager? Do I need to have something installed for it to show up?
I have Apollo twin x duo core connected to my Alienware but it keep asking me to connect UA device. Any suggestions?
Are you sure you are connecting to a thunderbolt port, not just usb-c?
@@vasiliskofficial I think I’m connecting to usb c
@@samkingpin what alienware model you got? With an amd processor? These don't support thunderbolt protocol
@@vasiliskofficial I ve got the Alienware 17 R4
@@samkingpin you should have a tb3 port on the back (side is just usb-c), try connecting it there and check if tb3 is enabled in bios
Idk why your video helped more than others but god damn it works now! You the &^%$ing mannnn
Glad I could help!
why do you have an i/o matrix on windows :( ???? is it just for x4 and not for twin as well ?
I’m pretty sure it’s available for all apollo x interfaces
hi do you know if the they gonna release a apollo whit usb4 or can i buy a card whit thunder bolt 3 on windows to get a thunder bolt 3 apollo
USB4 is essentialy the same as TB3, USB4 does provide support for TB3
@@vasiliskofficial okay so mine only have usb 3 but do they release a apollo in usb4 soon u think? I been looki g at antelope too what u think of them
@@BFHPET I'm not an Universal Audio employee so can't say for sure, but I don't think they will. At least USB4 won't make ANY difference whatsover, as it's literally the same protocol as TB3 (which is not = to usb-c 3/3.1, these are different). TB3 is 40gb/s, USB-C(4) is 40gb/s, USB-C(3, 3.1, 3.1 gen 2) is 10gb/s, USB-C(3.1 gen 2x2) is 20gb/s. So there is literally no bandwidth difference between TB3 and USB4, it's more about Intel's copyrights thing. And current TB3 apollos aren't supported by the standard USB-C 3 or 3.1
@@BFHPET And also, current X-line Apollos use up to 20 gb/s of bandwidth, not the 40 gb/s provided to them so there is plenty of bandwidth leftover in case needed. So if UA will come up with a new model, I'm 99.9% sure it will support both USB-C (with Thunderbolt 3) and USB-C 4
@@BFHPET I know all of this not because I'm a fking maniac, but simply because I was looking at some AMD-based laptops last year and they don't have usb4 nor tb3 connection, so I skipped on them as none of them would work with my Apollo X4
Do anyone know how to fix from hearing yourself through using the Apollo twin usb ?
Hi Ken, what exactly do you mean? You're using a mic with Apollo and don't want to monitor yourself or what's exactly going on?
@@vasiliskofficial alright so I hook my Apollo to my windows computer in all I do is hear myself through my headphones how do I turn it off
@@30ShotKen go to the UA console application and mute the mic input - it won't affect the DAW input, but will mute it for your monitoring. Pretty straight forward. I suggest you check out some UA console tutorials if you get stuck for some reason
@@vasiliskofficial alright thanks
Is this only to address clicks and pops and drops outs with USB connections? Or does this recommendation also help when using APOLLO hardware on WINDOWS with a THUNDERBOLT connection?
For this showcase I've used an Apollo x4 which uses thunderbolt connection (TB3 to be precise), not legacy USB
@@vasiliskofficial thanks for the reply. I will give it a try and post back my results.
@@keyzone72 hope it works out for you!
My microphone is not showing up on the menu, for the voice meter
Hey, we could try
Hey, we could give it a go
Hello, could you please help me with something ? I am a windows user without thunderbolt. The guy at the store told me not to take the twin usb stating that the converter on the newer solo usb3 was better. So I took Apollo usb3. Now I realize that I cannot use fender twin + another dsp demanding plugin like chamber. Can I record with the fender first then apply on the track a chamber after tracking the fender (don t know it there is a lost in quality in reprinting something …? Is it true that for windows I just have the choice between new Apollo solo usb3 and old Apollo twin usb and that the old Apollo twin usb is less good sounding that the new Apollo solo usb3? Thank you very very much if you could answer. At the end of the day all I wanted was a twin Apollo with usb - but he told me he just has older twin usb that we’re less good than the new Apollo. I think the guy did not have a twin usb and sold me that.
I returned it and took a duo x. The seller told me that the Apollo duo usb is an old model and that the Apollo duo X is a better version but it is thunderbolt so I decided to go with duo X and upgrade my pc with thunderbolt to use the duo X. Hope it will work. I am still wondering about the fact that the appolo duo X is superior to the Apollo duo usb…🤔
@@slowdivisionmusic and? Is it working, i still cant decide to go apollo with Tb or usb, im on windows and heard about a lot of problems with Tb Verizon
@@nuti19 i bought the thunderbolt version, i sent my computer to a computer shop they installed the best thunderbolt port for around 190 €. It works perfectly, the only strange thing is that i have to switch it on after the computer is tun on). No problem since the begining. As you saw it was 5 month ago. No problem. But believe me know i understand that the problem is that people have no thunderbolt port installed, or have a motherboard that does not accept the thunderbolt port, or that they installed it themself but wrongly, or that they did not installed properly the drivers ect. GO FOR THE THUNDERBOLT PORT, soon PC laptop won't have usb anymore. Good luck man
by the way a windows problem is always solvable, a device problem is not. It is UAD the device have no problem and are top notch. There is always a solution. check on the web if your motherboard is compatible with a thunderbolt port. If your computer is not too old it will be compatible. Another thing : do not by an apollo if you don't record real instruments or voices, otherwise it is near pointless (apart from if you want to save a tiny bite of CPU). Other advice : absolutly by an apollo if you record instrument or voice ;)
I returned my TB apollo and got the usb version, it's still a world class interface, would rather spend my time mixing than teching
Do you think we can go over this together one on one please I would seriously appreciate your time
For me only UAD USB and FireWire appear in the ASIO output options. I tried them but they don't work and I already have ASIO installed on this system. Any suggestions?
What UA device are you using?
@@vasiliskofficial not OP, but having the same issue with Apollo Twin Thunderbolt. Not sure if it's due to using a thunderbolt 3-thunderbolt 2 adapter
@@underscoregalore8532 I'm pretty sure your two issues are different, as we are talking about different devices and connections. The OP shall provide more info so I can provide some input, but in your case I think it's very much possible the adapter/cable is the issue. I've tried to connect my Apollo x4 (thunderbolt protocol) to a Windows PC which didn't have thunderbolt but a usb-c gen 2x2 port (which is 20 Gb/s compared to regulard usb-c' 10 Gb/s), as Apollo's don't use over 20 Gb/s of bandwith. But it DIDN'T work, so I'm pretty sure thunderbolt 3 connection is required for their drivers to properly work. Not 100% sure on this, but I'm 95% sure it's the issue.
At this point I feel like Universal Audio shall pay me for doing customer support for them haha. But it's good to know that some of you got their UAD shit up and running. looks like they don't care much about the Windows / Linux part of the audio production community
I've been fighting this dumb thing for a week! I've watched way too many videos instructing me to install a program made by a dead guy and cracked by his brother (I can't install this kind of nonsense on my work computer). I finally saw this video and checked out Voicemeeter--it looked legit, and I took the plunge and... it still didn't work. In fact "ASIO: Universal Audio Thunderbolt" wasn't even an option in my Hardware Out selection. I watched your video several more times. I couldn't ask for a better walkthrough; you even have the same kind of computer that I am running, a Dell 9710. What was I missing?! I eventually realized that I was trying to run Voicemeeter Potato, not Voicemeeter Potato x64. I got that straight, and now it works the way it should have worked from the jump (the way it just works on my Mac, but with way more steps). Thanks for your video, @Vasilisk!
Long story short, Apple isn't perfect, but this kind of crap really makes me resent having to work on a Windows machine.
I totally agree with you my dude. And regarding the software that was writte by a programmer who unfortunately passed away - I tried it, but wouldn't ever use for professional work where you need reliability as the software will never ever see any updates nor is maintained.
P.S. Got bitten in the butt by not using the x64 version of Voicemeeter myself too lol. There are always two versions installed automatically and, for some reason, the "Voicemeeter.exe" is a 32-bit application and you need to explicitely run the x64 executable...
Hello Bro I have the Apollo x8p Heritage Edition with Gigabyte titan thunderbolt 3 card ver1 running it on Win 10 also it is shown connected on the thunderbolt control panel but Uad Control Panel don't show me the device ... it Keeps asking to connect the device ... what do you think is the problem >> Thank you in Advance
Hey John, I didn't experience anything like that with apollo x4, however, I had some troubles connecting other TB3/4 devices under Win10. There is 1 thing I suggest you try but you'll need to do some searching/digging yourself as you have a separate TB3 controller and I have only got the laptop experience. I had to go to BIOS settings and disable thunderbolt controller extra security layer. There may be something like that for your controller in the driver software, I'm not sure but worth a try!
May be your TB3 controller doesn't recognise the x8p as a certified device and doesn't grant the necessary access/permissions automatically
And, just in case, try running the UA Console app as admin :) hope something works for you man
I have a similar issue.. i used apollo twin x which works fine before, but now i have issue with the output volume not working, mute button not working... i got the input and output signal thought but with limited functions... Got any idea guys???
Try updating UAD console and/or the firmware of your Apollo. May be they are out of version sync. Just an idea though, but I know there are new patches that came out a couple days ago
I actually just downloaded asio for obs and I didn't have any problems at all it just worked 🤷♂️
I need help bro
Is 32bit in win audio setup correct? I would expect 24bit, but there are no 24bit options. Thanks
Hey Martin, sadly I can’t check it anymore as I don’t currently have a windows laptop (had the asus rog m16 2022 on preorder though). I can’t tell you the reason why 24 bit is absent but afaik what you say is true :/ may be someone from Universal Audio can answer this
For me it was enough to change the buffering size in the console setting from 32 to 128/256 as an example and everything was solved and then I also changed the settings in ThrottleStop.
What’s up Vasil can you hep me bro. I cant get it to work 😟
Hey man, could share some details?
@@vasiliskofficial I got Apollo Twin MkII and when I go into obs I get poppin and crackin… I updated my firm ware on UA and it eliminated some of that.. Having a nightmare with this… Can you help? I recorded into a Fl Studio and I get beautiful clean vocals…
A common error I see on the config as well is that OBS doesn't support anything higher than 48K so be sure to keep your UA recordings that are going to published at 48K.
Good to know. I did run most of my stuff at 48, I've used higher bitrates only for special recording scenarios in DAWs. Thanks for the tip though, didn't know that about OBS
@@vasiliskofficial I think it is a "supported thing" but OBS is open source. I did do some testing using my Apollo Twin at 96 and had the Global settings set at 48 Stereo and haven't had any obvious problems yet. There are tons of vids on this obviously that show different steps but the only thing I needed on my end was the new ASIO plugin and everything seems to be working fine. Fingers crossed.
Worked but only with asio link pro drivers/program that wasn't in this video. Thx!
Hey, I wasn’t covering it in this video because the creator died (rip) and it hasn’t received any updates / maintenance since
It says bad audio detected “you may consider re-installing audio drivers”
How did u get the console on windows
Just install the software from universal audio, console is part of the package
@@vasiliskofficial that’s weird that it won’t pop up for me ! I grabbed it for the uad website n installed ! I have a pavilion hp
@@prodbykevgee it shall be there then, try pressing the windows button and then typing in “console” it shall search and find the app
I have the Apollo Twin X Duo Heritage Thuderbolt and I use Windows on an HP Zbook and I didn't have to install Banana to manage my audio in Windows.
Lucky you :) it all depends on the manufacturer, some (like razer for example) are better at things audio
Which Zbook?
@@JoeyFTL ZBook 15 G3 - i7 6820HQ - 16 GB Ram
So basically, if you buy a macbook pro you dont have to do any of this shit?
Aye, Mac OS seems to work flawlessly with Universal Audio hardware. At least from my experience
@vasiliskofficial thanks I'm going to try all you suggested tonight. Apollo x6 crackling noises and stutters in daw with windows 11 but my bios doesn't have disable c states option
@@Henrychamber-r8w throttlestop might help, but it's been a while - I don't remember it clearly, but I'm pretty sure I cover this in the video. Good luck :)
@vasiliskofficial it helped. Still loads of clicks and pops. Properly fucked. I'll just leave it be for now but thanks for the advice.
@@Henrychamber-r8w Damn, sorry to hear that
All great tips… or you could do like I had to do and give up and push an analog out from my Apollo Twin-x8P machine to a cheap laptop with a Scarlett 2i2 interface and run zoom etc on that machine. It is beyond infuriating that UA refuses to properly support Windows.
Thank you man
You’re welcome!
Your video is fantastic but I think that having to go through all this to make an interface priced like the UADs work is ridiculous
Thanks. Totally agree with your opinion
Uhhh... way too much hacking just to get crappy UA drivers to work in Windows. EASY PC SOLUTION: Don't buy any Universal Audio products.
Agreed. The hassle is only worth it if you already have an UA apollo in possession and can’t live without their dsp plugins. Even on M1 max there are some occasional software glitches when you wake your mac from sleep (from my own experience). Their software department needs to put in more work
I wouldn't have bought universal audio had they not false advertised that they were fully compatible with Windows.
@@vasiliskofficial Agreed. There are so many reports and videos on the Web of Windows users having issues with UA drivers. I just think UA doesn't care about Windows users and they are fine with it.
@@andynonimuss6298 I believe their hardware department is doing a great job and the software teams that work on their plugins. However, the team working on the corresponding drivers is slacking big time, especially when it comes to QA on different systems. They need to tweak their shit for a whole set of different PC motherboards, that's why you can't guarantee it will work well out of the box. But it's not something the customer has to worry about - it's UA's job. And if they can't provide support to everything (which is kind of understandable), they should make a list of 100%, FULLY SUPPORTED hardware (list of PC/Mac laptops and motherboards/chipsets). I think they shall have enough cash to make this possible and this should be the norm for their QA engineers
@@johnny_blz it could be caused by UA’s software architecture decisions and they would need to rewrite a large part of the codebase. I can’t find any other reason for them not providing proper windows support. Anyways, the point is clearly they don’t care about windows users much
bro the end got me dying
glad you enjoyed :)
it always worked on Alienware 2017 15R5 ,R3 and M17 2020, just don't update
Hi, I bought a Apollo Twin X yesterday. My dealer told me I can't use it on a Mac that installed windows. Is that true? Or is there any solutions? Please I really need it to work on my Mac. I usually use MacOS. But this time some streaming app can only work a windows. So I have to use it in that situation.Oh I already downloaded a thunderbolt driver from Intel. Now my windows can recognize my thunderbolt 3
Hey buddy, are you talking about an intel-based mac and running Boot Camp windows? Or m1 mac running an arm version of windows in a virtual machine? I’m pretty sure it works in the first scenario, however, I wouldn’t bet my money on the second approach functioning at all (I could test the 2nd scenario if there is enough demand for knowing the result, it would probably take me a few hours)
If your system does recognise the TB3 inputs, I see no reason for Apollo not working as long as it’s on a x86 platform (Intel)
It works just fine with my windows bootcamp using thunderbolt 3 but can't use it in DAW cause of lot of noise during recording process and playback.
Well i watched a video about this. But i really can't remember it. It's been a year. And i'm sure it can be solved. @@benjoshd3386
At this point I'm just taking mine back for a refund. This is too many hoops to jump through for the price I paid for it.
Totally agree with this decision
GRAZIE 🙏
You welcome :)
this video stressed me so much lol - just want to say that 1° i went on a computer store to ask the guy if my pc was compatible with thunderbolt, he said that my motherboard was fine and he installed me the best thunderbolt card for the computer (costed me 150 €), he add some difficulties on the shop to make it works then he succeed (he did his tech thing) 2° it works flowessly on my windows 10. No need to touch any setting on my computer, no problème with audio, with the card, with the daw. I think every one should go to see a teck guy (the card was 100, the installation 30€ rest was vat). Good luck to everyone
It’s an easy and straightforward solution for you but it doesn’t apply to pretty much every windows LAPTOP user.
And having to search for a video online or go to a “tech guy” in order to make a product work is a bad design from the ground up. It shall be more or less plug & play just like on a mac without having to tinker like crazy. And, again, glad you found an “easy” solution for your specific scenario, but there are many other factors other than the PCIe TB3/4 controller that many of windows users are dealing with when talking about Apollo’s
@@vasiliskofficial i think the problem is not the Apollo is using thunderbolt on windows. If the motherboard accept it your are fine if not you’re fucked. And if the motherboard accept it, sometime there is some hardcore twiking because of windows. But of course I never said that what I am saying is a sparkling truth there must be 1000 problem people could face with ever an Apollo or windows or bios or uad in general. Just wanted to spread a success story for people not to be rebutted to buy the thing
You know just some happy stuff in a world of despear
@@slowdivisionmusic true :)
Sample rate is gayed out int he UAD because it is automatically set by the DAW.
Using Voicemeeter is a nightmare and probably the worst solution to any audio setup.
Agreed. I hate using it and its UI is pretty ugly too. But at least it’s an option and it gets the job done
@@vasiliskofficial I found another option with Toslink, I'll update this comment if it works!
Any success?
@@vasiliskofficial it works but you need a Mac. Just bought an M1 just for this and anyway I'm used to Logic so I prefer staying on Mac for my DAW. This way you can replace the use of a mixer when trying to have the same pair of headphones and monitors for multiple computers. I use a Creative sound card that has toslink input and output and I daisychain all my computers together with toslink. On each computer you go in input > toslink out > properties and check the box listen to to this device. The last computer gets plugged in in the toslink input of the apollo twin x and voila. To get the screen I use the free version of Parsec and I can work in Logic without issues. I use elgato cam link USB (not the best but mac doesn't have PCIe). I use NDI screen capture on the mac to create a mic/camera over the network from the apollo and my dslr. Then install on every computer NDI Webcam (all those ndi apps are available from ndi tools). Then I have the same mic/cam/headphones/monitors for all my computers. Basically the Twin X isn't compatible on Windows so you use a Mac but send the mic through NDI and get the audio from toslink.
It's so damn funny...I got the most beefed thinkpad for 4 grand....just to find out that is unable to playback music from tidal, youtube etc.
Reply from UAD: nothing. Reply from Lenovo: unhelpful blabla....nice times
I tried the mentioned tweaks (except that meeter stuff)....nothing changed/improved
3 seconds and out.
Whatcha mean?
Hope this works for me man! I have this issue since I got the Apollo Solo and I can't use it for even a minute, it just goes crazy with pop and crackles 🥲
Tried the throttlestop method but still worked in my case but I'll give the voicemeter a shot, hope it works
You do need to either use the voicemeter, the WDM driver is always crackling - got to pass through the ASIO device. There is also another method but I don't think it's worth noticing as the software is no longer maintained and the developer has sadly passed away
@@vasiliskofficial Yeah I will try that definitely man
@@whoishrsh Sure, let me know your results!
Hey I tried the ASIO option but there's no output coming through, can you help?
@@whoishrsh Hey buddy, I can try. You can either explain your problem here or DM me on Discord (Vasilisk#4645)
somehow my apollo twin is not showing up any asio drivers ? only WDM and MME
where do i get it ? i installed all the drivers from the official website for the console