PHONE SCAMS that can RUIN your CRUISE VACATION (Would YOU fall for these?)
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- Опубліковано 1 чер 2024
- We talk through TWO PHONE SCAMs affecting cruisers while planning for their cruise and how some end up losing money. Number one way to save money is not getting scammed by trying to save money. Are cruise passengers easy targets as travelers? Should you take the advice of phone representatives calling from “cruise lines”? Should you answer your hotel phone while traveling as a tourist? What do you do when you don’t know the language when traveling to another country? Is international travel safe? This is the latest cruise news in tandem across the cruise industry where all cruise lines are making cruise cutbacks for cruise passengers onboard cruise ships during 2024 and we were surprised by what new scams are affecting cruisers while planning for cruise vacations from Popular Cruise Ports! What do cruise ships do with passengers who are not aware of their surroundings while at port? How do Cruise Ship Crew handle naive cruise passengers? Are cruise ship passengers okay with cruise lines calling them to verify information? We talk through verified experiences on shore of Cruise Passengers getting scammed and this could happen to you while plan or travel on your cruise fleet wide onboard all Caribbean Cruise Ships including the worlds largest cruise ship Icon of the Seas or soon to be Star of the Seas 2025, and even the worlds smallest cruise ships. This could happen at many cruise ports whether on the Worlds Biggest Cruise Ship Class; or, the Smallest Cruise Ship Class and every Cruise Ship in between. What are your thoughts in our inside cruise chat on the new phone scams affecting cruise passengers while planning to be on Caribbean Cruise Ships 2024?
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And, remember that these calls can come to you while you are at home, too. ALWAYS, ALWAYS hang up and call the company direct.
I have had the first scenario happen to me. When the person who claimed to be from Royal Caribbean told me my cruise was canceled, I quickly went onto the website to check it out and kept them talking while I did so, so I coild stall them. Once I confirmed that my cruise wasn't canceled, I waited until the guy finished his spiel, and then I told him "wow, what a coincidence! I work for Royal Caribbean too! What department ate YOU in?" He hung up!!
😂😂😂 My favorite one was when I was working for a government agency and they called my work phone claiming they were from the same agency and there was a warrant for my arrest. 🤣🤣🤣 It was not even a law enforcement agency, it was not the type of agency that arrests people, or issues warrants or anything like that at all.
BRAVO! 👏 👏
Lol I work for a non-police county government agency and I had the local newspaper calling me for a subscription and I said to them do not call this number again. It is a such government that never heard from them again.!!
Good one.
😂
As a former hotel front desk worker, if your Credit card didn't work, we would let you know right there.
We wouldn't hand you keys and send you to your room and then call you back and ask you for the number over the phone. We would always tell you to come back down to the front desk to settle any matters.
Also, the front desk staff would address you by name because they can see your reservation. So if they called and don't address you by name, it's a scam.
I used to work the overnight shift at a hotel. The staff checking in the guests were supposed to be checking the guest's credit card then. But when it was very busy, they stopped doing that and when I would run the bills, some of the credit cards would be declined
As it would be after midnight, I did not call the room for a different card number, they just would not have a receipt and, hopefully, went down to the front desk to straighten out the bill.
I have actually had the hotel phone scam myself. I did exactly the same thing that you described. I hung up and went downstairs. The hotel clerk had no idea what I was talking about.
Good information, but really the cardinal rule is...NEVER GIVE PERSONAL AND FINANCIAL INFORMATION TO CALLERS WHO ARE NOT PRESENT IN THE ROOM. NEVER GIVE IT OVER THE PHONE TO SOMEONE YOU HAVE NOT CALLED YOURSELF!
I never answer the phone unless it is someone in my contacts and their name clearly shows. Even when I get a legitimate email, I never click the link, I just go to the website directly fo any follow up. Thanks for sharing these scams, I hope it helps our fellow cruisers.
These scams are so out of control. Whenever I get a call I ask them a question that could not possibly be on their script and they usually just hang up. Or I say I am watching Scammer Payback and they literally panic.
Always hang up and call the source directly, that way you know you are talking to the legitimate people. If your card is involved, also hang up and call the number on the back of the credit card and check for questionable activity.
Call a legitimate number versus just call back should be made clearer in the video.
Really grateful for the information. That hotel scam is the worst. Thanks!
Thanks Jordan for the heads up! People are always out there trying to scam people out of their money!
Great video....scary scams. I might have fallen for that hotel one....Thanks for posting.
I was a front desk clerk in the early 1990s and we were trained to never transfer a call to a room without verifying the name of the person in the room. The one exception made is one night the hotel was full of maybe high school kids on a field trip (or something like that) and we had incoming calls all night. We just sent them to the room request. Of course, this was all pre-cell phone days.
I had a pre-cruise hotel charge me twice for the hotel. It wasn’t an accident because I prepaid with my cc and when I got there they asked for a cc to secure the room. When I got my printed receipt, it said I paid again. I told the front desk I prepaid and she just handed me a new confirmation number. It was packed in there, full of cruisers. She kept saying that she didn’t charge me twice. When I called my cc company, indeed they did and removed one of them. I went on the website and low and behold, 3 recent reviews said the same thing.
It is awful! And it is no use staying home to avoid scammers because they are constantly invading our privacy at home also! Thank you for the video!
I’ve heard about the hotel room, Scam but also in a different way where you get a text message saying that your credit card didn’t go through and please enter the information. another thing to watch out for staying in a hotel is many times there’ll be flyers for pizza or other food delivery a lot of times these businesses don’t even exist. You place an order it doesn’t show up but of course a charge on your credit card.
Thankfully we have you looking out for our best interests!
Really shocking thank goodness these travellers were seriously savvy
I work at a hotel at Front Desk and anyone who works the Front Desk knows not to transfer a call unless they have the correct information about the guest. The Front Desk person should of known better.
and someone at the hotel could be in on the scam too.....
Correct information? Guests name?
Thanks for sharing this information.
What an eye opener ! Thank You 🙏🏼
Thank you for this information.
Thank you for the information, Jordan
Thanks for sharing. That a clever one.
Thank you Jordan for providing this information!
Thanks so much JJ cruise for this information!!
Really great information. Thank you!
Thanks Jordan we all need to be careful anymore! 👍
THANK YOU for this information ❤
Thanks so much. ❤
Very informative video, thank you. You really have to be so careful.
Great info
You missed my favorite scam, which has happened twice to us! While on a cruise with our 20ish son, my father got a phone call stating he was in a foreign jail and that he needed hm to pay his bond so he can get back home. My father was a pretty smart guy and told them to let him rot and hung up!
Story 2 sounds like an inside job. How would the scammer know which room to call in which has just/recently checked in?
It was a hotel in Miami, probably near the cruise terminal. They just took a stab in the dark and asked for a random room number.
Thanks for the info! It’s always good to be reminded about these schemes!
Thank you for the refresher scam training. It’s amazing how hard people work to not work.
Please do a scam alert about people posting their cruise line and date on FB or message boards. It sets them up for scams as well as letting strangers know when their homes will be empty! Unsafe!
Thank you Jordan for this invaluable advice. Just liked and subscibed too.
This is great advice. I appreciate you sharing this valuable information.
Great info!
Thanks for watching! ❤️
Thank you for this video.
Thank you for watching!
I heard about these scams before and can see how someone could fall into the trap. Glad you are alerting your "viewers" and giving great advice. Keep up the good work!
Thank as always, Jordan, for your importance discussions about scams. If more people know about them, then the scammers will be much less successful!!!
Kudos to that savvy traveler👏🏻
Thank you so much for these warnings. There are unscrupulous people who want to scam us and have us part with our money.
You guys are the best and on the ball
Thank you for these situations! Helped me very much, I'm a solo traveler. Love watching your channel😍
Thanks for this video. Something I thought for sure I'd never fall for, but wow, both those scans sounded pretty convincing and I'm not so sure now that I wouldn't have fallen for it.
good chance that someone at the hotel is in on the scam....
And that is why I never pick up the phone if I don't recognize the number.
Agree! If the caller needs to speak to me they will leave a message.
That hotel scam happened to me a few years ago while on a business trip. I didn’t fall for it thank God and went to the front desk as well.
Calling back the same number sounds like BAD advice.
Not the same number, the same entity that they say they are from (ie. The cruise line’s phone number or the hotel front desk phone)
I have traveled a great deal for work. Every single hotel I've stayed in has protocols in place where they ask the caller "What is the name of the traveler for the room you are calling?" I've had a few scammers thwarted because of that. Now, I always ask when checking in what they have in place to prevent this.
You guys are always looking out for the JJ Crew!!❤️❤️
Yes we are! 🤗
Great video and tips! That hotel scammer is shocking! I receive scam calls all the time and I always tell them to give me their name and phone number and I’ll call the company directly. They usually hang up. I almost fell for a scam once but it had nothing to do with cruising. It was an email. Anyway thank goodness I didn’t fall for it.
How do the scammers get such detailed information about the travelers?
I once got that hotel call in the middle of the night. When I refused to give a card number on the phone I was actually told I was the only guest giving them a hard time. I hung up got dressed and went down ready to give the front desk a piece of my mind. The call had come from outside the motel.
Thank you so much for sharing! I would do the same with the two incidents. Not giving my credit number over the phone and would call the cruise company directly.
I’m wondering since there was not a screening process thru the front desk if somehow they were in on the scam? Popular ports like Fort Lauderdale where there are many hotels in a short distance from the port it would be easy to assume that travelers on a late check in would be cruising out the next morning and there are some sketchy hotels there. Ty for bringing this to our attention!
Of note hang up and wait about 15 minutes before calling and or use a different phone line like your cell to call back.. Scammers can now keep lines open for a few minutes after you hang up.. they then😅 play a dial tone while you dial the number and they themselves then answer the call and carry the scam forward. FYI.
Wow. I’m apprehensive to answer numbers I don’t know. Or afraid to answer yes thinking I’m being recorded. Very sad indeed. Great that passenger said 🤔 and acted.
No travel scams but just wait for the ones offering medical equipment that Medicare will pay for. Even though they say it will cost me nothing, they don't get that every American worker pays for Medicare in some way.
Thanks for posting. I recently booked a Virgin cruise with an agent we found on UA-cam, the price was a few hundred less and we got $600 cruise credit. To us, it was too good to be true, but everything was perfect.
I heard of that hotel front desk scam before
Wow!!!!!
If I receive a call that doesn't have a specific name of a person or business and an off beat ringtone (that I put in), I do not answer it. I don't decline the call either. Doing so will let the caller know it's an active number.
If it's really someone trying to reach me, they will leave a message, a call back number, and where they're calling from.
Scam phone calls should be reported via the 'Do Not Call' federal website. Helps in tracking down these scammers.
Sadly, many of the numbers are spoofed.
I understand your sentiment but unfortunately that will do nothing.
OMG, I sure wish there was a way to prosecute all these scammers.
2 days before my hotel stay in NYC, I received an email saying that my one day reservation (before cruise) was being cancelled due to them housing Palestinians. I immediately was able to get another nearby hotel. Later I learned that this was a scam, but it didn't affect me, and I still wonder what their "gain" was.
How do the scammers know that you were signed up for a cruise?
Unfortunately we have to be vigilant all the time!
Cruise Facebook groups be warned with folks asking, “where is everyone staying before the cruise?”
Work with a travel agent. It doesn't cost more.
Ive had the hotel one happen. I traveled for work and WORKED for the hotel so my room was free. Jokes on you sucker. Important for people to know this one happens. Scary that people are doing this...
How did the scammer know w h o was cruising
Sneaky
I am on The Jewel of the Seas. On all Royal Caribbean Cruises sailing from Europe, there will never be a Lobster night in the MDR !
They have replaced it with Jumbo Shrimp Night.
For, me I am switching ships !
Royal is making a bad choice ! My money won't be.
Start talking about more positive stuff…
Your channel has become more gossip than cruises
Great info