My employees were stealing from me and I had no idea. I almost closed my business | Phoina's story
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- Опубліковано 7 жов 2024
- To many people, Phoina Tosha needs no introduction.
She is arguably one of Kenya's most prominent beauty entrepreneurs with her own hairline and beauty products.
She has done so well for herself but also knows what it means to have the people you trained and hired in your company steal from you to make you want to close down your business.
In this episode of Inspire Global, she takes Lynn Ngugi through her journey, lessons learned, and what legacy she wants to leave behind
#LynnNgugiNetwork #InspireGlobal #PhoinaTosha
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Dear Team LNN, we hope this story inspires you.
What is your take home from today's conversation?
To share your story with us, send a summary to lynnnngugi4@gmail.com for consideration
Thank you so much for watching:)
Lynn how can I get her
Hi. Lynn, we appreciate your work. Kindly bring Benjamin Zulu to address polygamous, we need his wisdom
To this lady: Every pain gives a lesson and every lesson changes a person.
My take home is to keep going...being a food business owner, phoina has really inspired me. Its a difficult time,no sales but am being consistent with youtube. I will never give up on my dream nitaiskuma hadi siku itajipa. Thank you so much Lynn for such episodes. May God continue blessing you. Lynn hope you read this comment, one day I will tell my story through your show and it will inspire many. For now let me continue writing it. #nothingisimpossibletoawillingheart
Phoina said, she has been there done that. Does this mean karma caught up with her too? Sad though!
I'm salon business myself. I had two employees only when I started, they ganged up and stole from me . I went down ofcourse and closed down, and they jointly opened theirs. They later split and the guy couldn't cope with Nairobi life,he went to the village, dude couldn't cope with town life I once bumped into him and weeee! Amebeat, ni miguka tu amejazakwa mdomo. The lady did well, but she lost millions courtesy of her boyfriend and shylock business. Mimi after closing down I bounced back , this time wiser .
Karma at its best. God's knows how to revenge better. Im glad you bounced back.
Wow
That's a great story people think they are ssooo smart stealing from others but they later find out it's the dumbest thing to ever do
Wow am glad you bounced and would love to connect I am also running a spa..
Idiots let them suffer for life
Now i understand why Phoina couldn't send me the wig i had paid for via western union direct to her. She had assigned someone to make it for me, but there was a huge delay and i was pissed off with the service. Phoina did refund me my money but now i kinda see what could have happened, her staff didn't bother with my order coz i had paid direct to Phoina. Keep going Phoina and 🧐👀open🙌🏽
If you dig deep into these people who have succeeded, you'll find out that each of them has a painful story that acted as their setback before bouncing back to success. Thanks Lynn, inspired. Sending love from my channel 💛
True💯
hawa watu wa masponser tu. hii ikikuwa mboga ya jaguar na kadhalika
That's why she is the BEST
One thing about Phoina,she has a good heart and always supports her friends. At my lowest time this girl held my hands.One day I will tell my story.. Phoina keep soaring.
Phoina is such a beauty
I can attest she loved beauty from way back.... she did my ka hair in primary school 'tulines'....
To many more achievements 🙏
St Michael girls 👧 💕
The kind of questions Lynne is asking is giving me Oprah, professional, talented....
She's the best in kenya TBH
The way I waited for the episode, everyday whenever I don't see any uploaded episode on LNS I feel empty
The best of the best
She is very natural..kwanza akicheka..she is so real ..boy!🤣
Wow I like her calmness. Social media somehow paints her a different image. She's beautiful and articulate 😍 and we are happy for how she's kept pushing. Thanks for a great interview 👍.
Aki wezi MUNGU anawaona.Watavuna walichopanda wasipo tubu.Kwangu waliiba na wakaanza vyao vikafa.Kwangu Mungu anabariki kila siku.I am a strong woman.
Thumbs up to my dad for being a good teacher.
I agree he was the best actually...
Each pain makes you more strong, each betrayal more intelligent, every disappointment more skillful & each experience more wise.
Unknown
You have given me power .....I was crying here but am oky now you made me strong
Thanks for this encouragement
I love it
Awesome😊
For me i have hired househelps Who have been stealing and i fire them . I pay them good and give them comfort but people are never contented ! I am yet to find honest househelps !
I have been a spa/salon receptionist before, The problem is that the salon employers trust the hairdressers and therapist more than the receptionist/manager (and the most underpaid are the receptionist) yet we are the one managing your business. It's a tough business for sure, especially when employees gang up
Diana you don't employ you don't trust. And for the employees who steal from their employers, shame on them. A day will come, and they will repay every single coin they stole, in this life or after.
Yeah! I see it in many salons. Most employees gang up against the manager.
You are very right because the receptionist ndio are to record when the client cames in and to take the payment
Maybe you ad a receptionist is trust worthy but that does not mean all the other receptionists are trust worthy.
@@jaywilint.5408 there is no employer on this planet that employs without trust. Not everyone walking in your doors will be honest about their past history, or what they’ll do for you. Employers hope and pray they are getting the best. It is also the employers business to be hands-on.
My take away note: Success is not final, failure is not fatal, it is the courage to continue that count.
Aww🥰 exactly
Well said
Thisss!!!!!
My take home is that " you can never be an overnight successor there has to be a journey full of challenges"
Heeeey.... Yesterday it happened to me in a famous renowned boutique where I bought a product and the lady gave me her number when I asked her why I am not using the displayed till she told me it's taking long to reflect.... Sahii ndio inaclick she was stealing from the employer.
That one of sending money to another number besides the till... It's an eye opener for me. Thanks!
Such an inspiring story. I've seen negative stuff on social media but to be honest she's such a beautiful soul. I now understand what she has been through,I've learnt alot too and believe I'll also bounce back in my business. I love beauty too🥰. Lynn thank you for bringing such inspiring women who encourage us to soar higher and higher.
In some developed countries, saloon owners are always at the saloon. Incase a customer complains about the service the owner is there to sort the problem. It's their full time job and they have an office system the saloon. They fully run their buisness. We should incorporate these habits so that these employees stop stealing.
That's true something i noticed with us is most women business owners just want to be boss babies without actually doing the work 🙂
Ata kama you are there full time...once this evil spirit of 'walk-out' take's hold, it's inevitable. The employees talk once they leave the salon, and they plan. These are people who have worked together for over 10years. This shit has made some business owners to give up on life.
@@colletmkc8665 some employees/customers will steal right under your nose, speaking from experience.
Ok, but what happens when your business has flourished beyond one branch? You'll still need a trustworthy person to be present.
@@colletmkc8665 Dr. Kinyanjui says any business that must have you present is a kiosk..... How will you have many branches if you must be physically present in all?
Workers workers!Just yesterday I walked into a renown beauty shop to buy a product. The till was well displayed but on going to pay the girl gave me an alternative number to send to.
I didn't think about it much now I know the girl was stealing from the company. Smh
They are usually under paid and over worked that is why they steal. But doesn't justify the stealing
It happened to me too yesterday.... Now is when it's clicking.
They buy their own products wanaziweka hapo wanauza ..same as pubs and wines and spirits...
Hope you can reveal to the owner to save an empire , please
Hope you can reveal to the owner to save an empire , please
I never knew the other side of phoina this is a really life -changing story . U r the best phoina keep on going girl .
Ya most employees in many businesses claim that the till number isn't working... integrity is key!
Nilikua na biashara ya a hotel hapa Nakuru. (Kibandaski imeomoka) . Wafanyi KAZI walinitenda yawa. They were very rude to me. Stole made me feel bad. Yaani kuniangushia biashara. One day I quit nikauza hotel and walked away. Mimi God has blessed me. Naendelea poa. They are suffering. Like wako tu. Karma.
😭😭😭
So hukufunguwa nyingine
@@naphisaolouoch5993 I did not. Nilitoka na stress ventured in other things. Doing well
@@teshmasii5441 employees were rude to you? How? It's like a mboch running your house. You hire and fire. You really need to sit down with those Moi university business lecturers for consultation on setting up solid business systems and auditing systems. The problem with kenyans as Im reading here is relying on literally voodoo formula of prayers, trust in god etc. How will prayers help in inventory management , IT auditing systems ? It's only in Africa where you hear such theories of prayers. How do I know? I consult for global companies interntionally. Hope these few tips help you . Even in your current biz.
@@thisandthat1523 Right now I have a business where I can hire and fire as I want. The hotel business I talked was different kind of set up. Nilikua nategemea sales from them
Hao ndio walikua wanajua clients etc etc
Hii ni kitu niliuziwa that's where I went wrong but sinilijaribu.
Hehe and nothing voodoo about God. I wasn't just sitting in the house praying for money to rain from above. Was outside here hustling my butt off .....
Phoi is a super woman, true definition of beauty with brains. Listening to her made me love her even more. She truly is most pples inspiration n role model.
She's so beautiful... Her voice is everything
She has a really nice voice 😊
Phoina is humble, industrious and gracious. I love how she does her makeup. Great interview Lynn!
Phoina makes a LOT of sense. Best Lynn interview yet. Keep winning.
This is very inspiring.Many people out here fear putting up businesses because of unfaithful employees but after watching this I hope everyone here is motivated to go on no matter what hardships they face in their business.Keep pushing! Thankyou for this Lynn.Love it ❤️
Thank you girls for this episode, I want to start a saloon and beauty business and this is very important to me.🙏🙏🙏
Yeeh girl phoina, you have motivated me 💯 percent.
I just started my boutique business recently and trust me I will make it 💪💪
Thank you so much for sharing, I am really sorry about your experience, your journey has encouraged me and confirmed to me that being multiskilled is an advantage. I am a graphic designer and recently learnt how to do video editing and motion graphics and so now knowing the importance of it, I have been reassured i am also on the right track. Stay strong, and I wish you nothing but the very best.
My employer always insists on integrity. You can put all the measures in place but if your employees have zero integrity then it's not on you. Unfortunately integrity is not taught.
Thank you for bringing Phoina. We see her a lot on social media and it feels good to know where she has come from. Clearly every one has a story . Peace .
I honestly love this two women,I wish I could afford phoina makeup classes,but anyway that doesn't prevent me from watching her and following her footsteps
How much is the classes
Sky is the limit, Phiona is going far. Thanks LNS.
Phoina is very articulate. Her diction is quite proper. She's composed and sure of herself. And I love that she is not vengeful
Articulation and diction quite proper??you lie😂😂 she's really struggling with the queen's Language.She also looks so un easy and very little confidence with all the beauty.Anyway with all said and done she's such a sweet lady,I love her work her make up skills are next level and Her success is a dream to many❣️
@@paula_green2478 you are just hating. She's quite eloquent . probably cz you can't pull such
This story reminds me how I lost my 1 million businesses to employees ,I have tried to move on but it's been very hard listening to her actually has made me somehow relieved , although still struggling with nightmares from being a millionaire to a common just because of unfaithful employees ,I wish I could have listened to her like before it dawned on me
We will rise again...
Pole....
Oooh no pole sana
You will surely rise again, higher this time.....
Phoina is amazing! I went there with my girls and she was very sweet to them! ❤️❤️
I have really learn a lot from this interview. Keep soaring Phiona. Keep winning gal 👏🏾👏🏾👏🏾👏🏾👏🏾💯. The sky is not the limit. You are going far .
Ooooh! that story is similar like mine. My employee killed my business from stealing every coin from me. My boutique business went down and my employee started her own beautiful boutique went with my clients also.
She will one day pay dearly.no business starts from a shaky foundation survives
Thank you Lynn for empowering us I'm also in the process of starting my own business after getting my baby I don't want to be employed again
Wherever you work take it as an assignment God has given you, he might be shaping you for your next big venture. Be trustworthy!
Phoina is a go getter keep winning queen
True
💯
That's why some people stay where they are or go down because they're not trustworthy. God is watching.
I've waited for this interview for the longest time
I like and love phoina as a person.she is an example of girls who hustle genuily and have beautiful souls! thanks Lynn for bringing her to the show! Keep winning Phoina,x
They're so adorable. I can't differrenciate mom and daughter
Young lady the process is attitude and integrity is the number one thing and code as soon as you detect it fire haraka sana and never feel sorry for an employee
Without further a do ,Lynn you got a 💕emoji from me for such a listening character and u never judge.úmenyage wi wa fata muno,🤝
Phoina is so cool. She will go far.
Love you phoina.
This was a fantastic interview. My take away today is not to give up. Just keep swimming. Learn from your experiences (positive and negative). Don’t be afraid of following your passion.
Thank you so much!
am in the process of starting my business but even before I watch this I promised myself to always be present in my business space no matter how big it will grow,continue empowering us Lynn❤❤❤
Sure, am always the first one to reach bacause at the end of the day wee ndio unajua where you have from .
@@paulinemutinda6245 true no one can understand your business apart from yourself,some people just open then wait for money without even following up
Kindly start now...stop that saying of I am in the process of..remove those words from your vocabulary..tomorrow find your first client
@@angecynthia347 this is the best thing someone has told me in a long time ☺️I'll do it and I must mention you in my testimony hata ka sikujui🥰
Na mnasema Kenya hakuna jobs, very ungrateful employees na life itawachapa juu ya kumrudisha nyuma. See what God is doing in her life..Phoina you are very Pretty with a beautiful voice. I'm inspired
I was literally in the middle of another story here on YT then boom!! Lynn’s notification pops up,that other story can wait now we’re here for inspiration.I love this channel
Well,am different,when I see Lynn's notifications I save to watch later,at night when everything is quiet
I was watching a soap from Phillipines then boom ..@Lyn
I love her personality. No pretense❤❤. So eloquent.
Phiona please use your mom as a model, she’s so beautiful. This inspires me since am a mom to a beautiful girl. I see us in you and your mom😍😍😍. God bless you and Lynn Ngugi
...people can be malicious and dangerous...anyway where are they now???...and have learnt alot how to manage business and be hands on...am glad you are doing well now. 👏 👏👏💐💐💐
Wooow she's so beautiful and a Go getter hardwork pays, when you impact others you become better I love her love for everyone around her to grow.
As much as we say there are no jobs, employees are also a big issue.
Get good and trust worthy employees who are willing to grow slowly.
She is so beautiful.
She has a likeable personality which i admire.Am inspired
Karoti alumni and beauty and salon executives ni wengi following Phoina's success journey. Congratulations 👏 Lynn and guest. Grateful
So the employees were basically biting the hand that feeds them ? Some people are ungrateful 😒
Imagine
Watu waku saidia always do that
Wacha tu 2019 oct to 2020 feb nilikiona
Very inspiring story. Really enjoyed listening to Foina's journey. It certainly was rocky to start but eventually achieved success through hard work. Her journey was very relatable. My brother's sports bar failed because of unfaithful employees. Unfortunately he had put substantial capital into it. Take away is to pick yourself up by your bootstraps and keep working on your dreams.
BTW, my sister was a student Karoti Girls Secondary School as well...about 28 yrs ago. Had similar challenges. What a coincidence!!!
The intro music is inspiring. Trust the process my people.
Thank you so much:)
@@LynnNgugi anytime darling.Kinda asking if you are on tiktok
Whats the title of the song
Ma first no 1 show ever,,I learn alot in life thru Lynn shows,,thx alot bbygal Lynn,,keep the 🔥🔥 burning to the world,u r blessed n 1 in a million much 💞💞💞
There's no overnight success... Everything has to be earned and worked for. Trust the process.
Lynn you are an amazing host - I love your show; educative, inspiring and a mind changer. Kudos, 💕👏🏾
Only the strong survive... That's the moral of the story.. Go phoina.. You're unstoppable and beautiful!!
Such an inspiration.. please bring Nancie Mwai
Thank you for this interview Lyn. I love Phoina much and she’s indeed inspirational.
Wow..so inspirational.I had really wanted to hear her story..Keep it up Lynn for the good work. You always know what to bring to your people.It's like you always read our minds and know what we want...Be blessed gorgeous ladies😍😍😍
I have learned something. Thanks for the beautiful story ❤️keep going gorgeous
I've been waiting for this since the Instagram video with Phoina.Let me watch it
This is Soo inspiring my long lost friend 👏💯 am Soo have for you 💯 keep the fire burning 👍💯
The most kind hearted person I know. Very hardworking lady I know. Inspired
Hello team Lyn thanks for the wonderful work you're putting out there and God bless you more grace baby gal,on a lighter note kindly please Lyn Kwa interview ya Catherine tuletewe Benjamin Zulu we just want to here from his side the wisdom please to aki we are also learning, Thanks and good day
Sky is your limit. Lynn thanks for bringing her to the show.
Thanks Lynn have been waiting phoina to hear her story 💕
No one is tslking about her beauty😍❤
She is telling the truth, my exact story in Zanzibar, you build them from scratch, some pull you backwards, but we soldier on. Well done Phoina
OMG am also a karoti girls' alumni and Mr miano was also my chemistry teacher in form one😍
We are many here!
Same here
It's never good to judge people if you don't know them. Social media has in some way painted her some way, but listening to her, i really love her hard work, resilience, calmness and ofcourse beauty❤
This is a beautiful interview especially how they have tried to smear her with bad news !! This interview has shown her business side which is actually more important than her personal life in the social media world and to the world at large
I love this woman she's phenomenal l love you phoina🥰
Lynn is amazing. Loved the interview 👍
Hey, Lynn I'm happy and encouraged to watch a success story of a beautiful gal from my former school Karoti girls high school.
Yes!We can always bounce back!
A take away home!
I tap phoina annointing, I'm upcoming tutor and a beauty business Lady in jesus name.Amen
Phoina ❤️, loving the fact that you are yourself like you Carry out yourself in a roller coaster way😀if such exists lol making me feel positive about you sweetheart 💞. LN we need such people like Phoina and more.
Aaaaw she is so amazing, wise & cute ❤️
Thank you for this educative lesson . You are both inspiration to all of us. Phoina you are doing great and may you continue to thrive ✨️ God sees all
I remember Phoina she used to plait our hair during closing days during high school days..
This story has just made me tender my resignation to my employer right away, like now, just to take care of my business following how much I've suffered in the hands of employees. I have closed down a number of businesses left under the care of employees with all the systems put in place they'll still bring you down. mine is just a story for another day but i think ill be happy attending to my clients personally, and managing all the Spa activities. . thanks Lynn for bringing this up, it has made me make the boldest decision ever
Pole. Currently experiencing the same thing. It is very demoralizing and especially in situations where even your neighbors & Friends support dishonesty staff to bring you down.
I lost my business to my employee who I trusted the most ,I get to meet me often and he used the money and constructed his own house ,so painful
Pole.... You shall surely rise again...
we need betty kyalo too
God help me let me be like phoina i really relate to her thanks Lin kuleta huyu mrembo wangu she is a queen 👑
I love phoina and proud of you..she shows women who are pretty work hard too ..nothing comes easy coz u are pretty..hardworking is the ingredient not a pretty face coz pretty women are really discredited.
They discredit themselves with the help of their counterparts in social media
Moral of the story is pain makes you stronger
Behind any successful story there's a struggle
God bless her business.
Thank you Lynn ❤️
I like the humbleness of this lady
Phoina is a beautiful, talented and hard working lady with a big heart. May God bless all her efforts in training people and reward her accordingly 🙏🏻 🙌🏾
Love you from Chicago:)
Social media made me believe Phoina is bad but I did not judge,thank God ! Glad you're here mama and I am inspired.
Wow she is inspiring I know phoina from the bahatis☺️
Kindly host Betty kyalo too, she inspires many people
She is very pretty. What an experience she had to go through.
So much for us all the learn.