How to fill/refill your Wild refillable deodorant case!

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  • Опубліковано 25 жов 2024
  • A how-to instructional video on filling or refilling your Wild refillable natural deodorant case.
    Instructions
    Step 1: Twist the base of the case left until you cannot twist it any further.
    Step 2: Squeeze the buttons on either side of the case and pull the base down and out.
    Step 3: Take a deodorant refill, remove the lid, and give it a gentle squeeze to loosen the product from its casing. Store your spare refills in a cool, dry place away from direct sunlight.
    Step 4: Place the refill firmly onto the base of the case, so that it sits securely in place.
    Step 5: Slide the body back over the refill and base until the buttons click back into position.
    Step 6: To use the deodorant, remove the lid of the case and twist the base right to push up 2-3mm of the product.
    Step 7: Apply a couple of swipes to clean, dry armpits and enjoy Wild-ly fresh pits.
    Step 8: To refill your case, twist the base of the case left until you cannot twist it any further. You should be twisting it back down to its starting position.
    Step 9: Open up the case again and remove the empty refill. The empty refill can be home composted or put in the paper recycling.
    Find out more: www.wearewild....

КОМЕНТАРІ • 492

  • @pennymiller225
    @pennymiller225 2 роки тому +646

    Top comment about pushing down the refill was a life saver- I was really frustrated turning the base & would have given up. Wild REALLY need to include this in their instructions!

  • @DK-um4go
    @DK-um4go 2 роки тому +1921

    Make sure to push down on the used cartridge when you start winding anti clockwise - then it will engage and wind down to the bottom after about 10 turns! Then you can depress the side buttons and remove as instructed. If you don’t start by pressing down on the cartridge it won’t engage and you’ll spin forever

    • @grafituka2367
      @grafituka2367 2 роки тому +227

      Thank you so much for your comment! They should include this info in the instructions. I was in the frustrating "spinning forever" situation until I read this and started pressing down.

    • @kateeoramaful
      @kateeoramaful 2 роки тому +18

      @@grafituka2367 me too!

    • @mxrored
      @mxrored 2 роки тому +26

      Oh my god, thank you so much for this!

    • @lornamckay7812
      @lornamckay7812 2 роки тому +12

      Same here thanks!

    • @HJB30
      @HJB30 2 роки тому +90

      @@lornamckay7812 Seriously @Wild update your instructions because seriously I was about to quit

  • @Azmodian
    @Azmodian Рік тому +194

    There's so much left on the stick once it's 'finished'. A good 1/4 of the stick just won't come out of the top. Feels like another design is needed.

    • @suejones7883
      @suejones7883 7 місяців тому +22

      The only reason I’ve stuck with this product is it works but you definitely feel cheated by the amount left behind!! I’ve tried mushing the end back onto the top of my next one but that don’t work for long! Still can’t help feeling cheated 😢

    • @tanyaphilippot1004
      @tanyaphilippot1004 7 місяців тому +4

      Ici aussi il reste un bon 1/4 de produits...
      A revoir le packaging car votre deo est génial mais le dernier bout je dois le finir avec mes doigts 😮😮😮

    • @peachygirl2374
      @peachygirl2374 6 місяців тому +37

      Once you remove the used cartridge take out what's left (it should come out like a mini bar of soap but with the bottom part of the packaging still on) and attach it to the base without adding the top part so there is just the base and what's left of the deodorant:) worked for me

    • @amyhogan6921
      @amyhogan6921 6 місяців тому +5

      Thanks that works so well! No waste now :)

    • @MonaMagnussen
      @MonaMagnussen 5 місяців тому +9

      I just scrape something out and use it as deo cream. Works just as well.

  • @lynnroach7755
    @lynnroach7755 Рік тому +101

    I think Wild need to tell customers in their initial instructions about the need to push the old refill down while turning the base, to release the used refill. I've only learned this from reading all of the comments! Very frustrating after a lot of difficulty messing with the case!

    • @angelofindo
      @angelofindo 11 місяців тому

      THANK YOU. It’s really the basics they forgot to mention…

    • @elizeebz
      @elizeebz 8 місяців тому +1

      I thought mine was broken thanks for this!

    • @carolineholloran7540
      @carolineholloran7540 7 місяців тому

      Thanks for this information, after days of frustration and countless twists to no avail I was on the verge of getting rid of the whole thing then I read this advice and voila, simple now I know to push it down. Ta!

    • @emmak5500
      @emmak5500 4 місяці тому

      THANK YOU!!!

  • @katrze
    @katrze 2 роки тому +164

    It's a shame so much of the product is still there but is not pushing up anymore. I use the rest without the body. Its a bit frustrating...

    • @katrze
      @katrze 2 роки тому +21

      On the other hand at least we can see what's left and still use it up. In other brands we don't see what's inside... 🧐

    • @vickiquinn1196
      @vickiquinn1196 2 роки тому +149

      I gently push the left over out of the packaging and place it on top of my new refill, saves wasting a good 2mm of product.

    • @katrze
      @katrze 2 роки тому +7

      @@vickiquinn1196 wow thank you. What a great tip 👍❤️

    • @Violet_fox88
      @Violet_fox88 Рік тому +17

      I agree there is room for improvement here.

    • @Ochtone
      @Ochtone Рік тому +17

      Yep. Several days worth is always left on the cartridge but the case doesn’t twist high enough to let you use it. Scraping off onto the next one is a good idea. I’d been using the little bit of cardboard on its own 😂 Not a great design from a ‘low waste’ product.

  • @nicolaslack2635
    @nicolaslack2635 2 роки тому +42

    Thanks so much! Was about to chuck the whole thing in the bin!!
    The tip to push down cartridge worked instantly 👍🏻👍🏻👍🏻 thanks 🙏

  • @AmandaJYoungs
    @AmandaJYoungs 11 місяців тому +9

    I am so glad you made this video. I was starting to get concerned that I'd broken my case before I'd even got the first refill into it! Now I feel much more confident. And I am now subscribed to the channel, too.

  • @Fail460
    @Fail460 2 роки тому +37

    I agree you should really include the mention of needing to push down on the refill to replace it!! I've replaced mine a couple of times before but it had been a while so I'd forgotten that bit, not good to have to rely on youtube comments to have a useable product!

    • @jadiandi8802
      @jadiandi8802 Рік тому +1

      Totally agree! Until I came across that vital piece of advice, I couldn't get it to work.
      Now I just hope the deodorant works too!🤞🏾

    • @stephaniew6324
      @stephaniew6324 Рік тому

      I keep having to come back to this video to remember how to change it!

  • @mariyahblue7786
    @mariyahblue7786 2 роки тому +26

    Instructions aren’t clear enough, have to go search for video demos- very big drawback to these deoderants

  • @starlight_intuitive
    @starlight_intuitive Рік тому +15

    super helpful, thank you.
    I didn't know I had to squeeze the sides before putting it in. Definitely made a difference.

  • @helentomes1754
    @helentomes1754 Рік тому +6

    Thanks for this tip. I was about to bin the whole thing. What an omission from the instructions.

  • @maggiescarlet
    @maggiescarlet Рік тому +57

    For anyone who accidentally separated the internal parts like I did, press them firmly together while twisting the bottom left! With the screw bit lined up with the hole on the bottom of the part that supports the deodorant. This won't make any sense for the rest of you who have never broken theirs 😂

  • @debbielindley9398
    @debbielindley9398 2 роки тому +42

    Hi thanks for the advice about pushing down on the used refill. Did it straight away after that😁

  • @flowerpower7288
    @flowerpower7288 2 роки тому +16

    I actually love this deodorant and haven't found the case an issue at all...just wanted to chuck in a positive 👍❤️

  • @notstirred1417
    @notstirred1417 Рік тому +7

    Thank you, thank you, thank you. I was able to save my wife from losing her mind with your advice.

  • @makesmenblush
    @makesmenblush 2 роки тому +18

    The pictures inside the box were not enough to understand how it works. Thanks for this video :)

  • @kimmigraham3321
    @kimmigraham3321 2 роки тому +25

    I've never once had it done as easy as this. Really is a chore every time to the point I messaged them 4 times as I'm adamant my holder is broke with really no resolution so cancelled my order 😮‍💨

  • @lindseythompson7352
    @lindseythompson7352 6 місяців тому +10

    Don't waste the leftovers once your stick has finished being useful in the case. At least another week's worth of deodorant paste that you can apply to your pits with your fingers!!

    • @elaineoneil9590
      @elaineoneil9590 15 днів тому

      This in my opinion is where the design fails. There's so much left and it's such a pain having to use your fingers rather than wasting it as there's so much in it

  • @carolynclark1242
    @carolynclark1242 3 місяці тому

    This was WILDLY helpful! ;) Thank you. Also, I’m LOVING the Santorini Sunset scent! It’s my summertime favorite!

  • @love2yoga858
    @love2yoga858 Рік тому +6

    Thanks for the advice about pushing the cartridge down. I was getting so frustrated 😅

  • @louisecroft1423
    @louisecroft1423 Рік тому

    Such an aesthetically pleasing tutorial.

  • @gailhl
    @gailhl 4 місяці тому

    Pushing down on the used cartridge worked for me... Thank you

  • @soulserenity2503
    @soulserenity2503 Рік тому +7

    Thought mine was broken as I couldn’t get the piece off to replace cartridge, now I know it’s coz you need to twist first. Thank you!

  • @saturnsmith651
    @saturnsmith651 2 роки тому +7

    i know this has been clarifyed already somewhere but just so that people dont have to scroll down so much. you have to wind the whole thing down to the bottom and then the buttons should work!

    • @charlotteemilia7247
      @charlotteemilia7247 Рік тому

      Omg thank you so much🥰

    • @m.i4359
      @m.i4359 3 місяці тому

      Thank you so much from the bottom of my heart! I was really dreading having to throw this away as I love Wild deodorants and I accidentally got the whole thing apart but your comment actually worked like magic! Like they say, not all heroes wear capes, but they sure as hell wear Wild deodorant! 😊🎉

  • @srn8657
    @srn8657 2 роки тому +6

    Thanks, now I’ve seen it once I won’t forget! Easy instructions :)

  • @ViktorijaBastete
    @ViktorijaBastete Рік тому +7

    😭 it doesn't work. Says twist until you can't twist it, but I can twist it for hours, it's just doesn't stop ... I just can't take it out 😭

  • @merylkenvan1776
    @merylkenvan1776 8 місяців тому +4

    The new pink/heart edition doesn't have side buttons so I can't take the base out! 🤦🏻‍♀️

    • @lilyrose6819
      @lilyrose6819 8 місяців тому +1

      I just figured it out, you have to just yank the base down and it comes out, you don’t press any buttons 😊

    • @merylkenvan1776
      @merylkenvan1776 8 місяців тому

      @@lilyrose6819 I contacted Wild and they replied the same, it's their new style of case. I wasn't being forceful enough 💪☺️

  • @PostureTonic
    @PostureTonic 2 місяці тому

    I love WILD deodorant! It smells great, keeps me fresh and actually works!

  • @eMJeyCGN
    @eMJeyCGN 2 роки тому +48

    This is a fucking nightmare to change, who designed this device of torture.

    • @philholden636
      @philholden636 2 роки тому +2

      Just wind it down anti clockwise all the way until it stops... Then release the holder using the buttons. I had a fucking mare myself first time... 😉

    • @lavachekikri
      @lavachekikri 2 роки тому +3

      Yeah, my right underarm is aching of lactic acid right now after having turned it according to the video to the left - like a hundred times - and it still won’t come off!

    • @helenanewbold5279
      @helenanewbold5279 2 роки тому +4

      @@lavachekikri that means the action wasn’t engaging and pulling the cartridge down - you have to twist it left (anti-clockwise) while giving the spent cartridge a push downwards into the bottle with your finger, then it will engage and you will notice after about 10 full turns it retracts completely and stops allowing you to turn, and you can then depress the side buttons and pull the thing apart… awful instructions and design

    • @anniemcnicholl6887
      @anniemcnicholl6887 2 роки тому

      @@helenanewbold5279 you're an angel thank you!!

    • @ej_8888
      @ej_8888 2 роки тому

      Absolutely agree

  • @simonhbrooke
    @simonhbrooke 2 роки тому +45

    THESE ARE IMPOSSIBLE TO OPEN!!!

    • @flowerpower7288
      @flowerpower7288 2 роки тому +1

      I found it really easy 🤷‍♀️

    • @aaalanaaa
      @aaalanaaa 2 роки тому +5

      Not if you twist all the way to the left. Then it's easy.

    • @DK-um4go
      @DK-um4go 2 роки тому +8

      Make sure to push down on the used cartridge when you start winding anti clockwise - then it will engage and wind down to the bottom after about 10 turns! Then you can depress the side buttons and remove as instructed. If you don’t start by pressing down on the cartridge it won’t engage and you’ll spin forever

    • @rachelh9271
      @rachelh9271 2 роки тому +1

      @@DK-um4go Thanks for this - you saved me!

    • @Sammiebackontour
      @Sammiebackontour 2 роки тому

      @@DK-um4go thanks!! I’d be trying this for half an hour until I read this!

  • @jessica44120
    @jessica44120 6 місяців тому

    Thanks for this little reminder just got my second box with wild and I am in love with this formula of deodorant. Finally found something that does not irritate my skin and ❤❤❤

  • @katefinch
    @katefinch 2 роки тому +3

    Mine won't wind back up without the base coming back out. Any tips?

  • @lankytortoise
    @lankytortoise Рік тому +6

    What about the excess deodorant at the bottom of the refills? I might be being really dumb but I always have a lot left over around the lil plastic stub at the bottom

    • @JK-ni2zz
      @JK-ni2zz Рік тому +4

      you can stick it onto the the refill.

    • @lofiYorkshire
      @lofiYorkshire Рік тому +2

      When i contacted customer support at Wild suggest scraping it out with your fingernail and smushing it on to your new refill. They said it was a design fault and they were supposed to be researching an alternative.

    • @dawnls4430
      @dawnls4430 Рік тому +2

      I think the same, just read a comment about sticking it on the new one, just done that! Love the smell and ethics but it always fills me with dread when I need to change the refill 😂 I'll get quicker I'm sure!

  • @GiddyGoons
    @GiddyGoons Рік тому +2

    I had a little left over in my first refill so I popped that on top of the new refill and it fit fine

  • @joelbelmonte1383
    @joelbelmonte1383 Рік тому +3

    Does anyone know how temperature affects the deodorant? I mean, will it melt when its 30°C+ outside?

  • @callumblue
    @callumblue Рік тому +3

    turned + turned, but it never came to a stop. thought my case was broken or never worked properly ... then got simple 'push down used cartridge before you start winding anti-clockwise'. WILD must add this info to their instructions!

  • @gaylewharton4045
    @gaylewharton4045 Рік тому +4

    Huge thanks to the poster who said YOU MUST UNTWIST DOWN THE OLD EMPTY REFILL RIGHT TO THE BOTTOM before you can press in the buttons at the side ! Wild you need to make a new video!

  • @catebuxton6033
    @catebuxton6033 2 роки тому +5

    What’s the best way eco-wise to dispose of the remaining cardboard tube still containing a wodge of the deodorant stuck at the bottom?

    • @errxr6129
      @errxr6129 2 роки тому +19

      If you pop out the bottom of the cardboard tube then you can put the last bit of deodorant on top of the new refill or in a jar

    • @Gabbie1337
      @Gabbie1337 Рік тому

      ​@@errxr6129I didn't even think of this! I was so sad about the little piece I thought I had to throw out!
      I hope you live a happy and lucky life🌸

  • @cdesign4700
    @cdesign4700 2 роки тому +14

    I had been trying to change the refill with no instructions as they weren't anywhere on my wild pack (unless I threw them out?) I started winding to the left it was going round and round and round and not stopping! Then I read the comment by @ D K below and pushed down on the cartridge while turning it to the left - it started winding down easily until it stopped - the rest was straight forward and now i finally a new scent to try :)

    • @FelipeZanetti
      @FelipeZanetti 2 роки тому

      I was on the same shoes. Thank you very much

    • @eilidhmiles
      @eilidhmiles Рік тому

      Ahhh thank you so much! Been twisting for like 5mins 😂

  • @sweetasmaple
    @sweetasmaple 8 місяців тому +1

    Oh my god this entire time I thought that I took the casing off the deodorant, no wonder it was always loose and came out!

  • @Faery89
    @Faery89 Рік тому +1

    I managed to get the old refill out and the base clicked back on, but it won’t twist more than one click and the base looks like it’s coming away from the rest of the casing? I don’t find these easy to use at all.

  • @JayJayInDaZone
    @JayJayInDaZone Місяць тому

    Gosh, I really needed the video.

  • @ReplayedCo
    @ReplayedCo Рік тому +3

    Every time i need to replace it i have to google this video, please just print instructions on the case i always forget 😭

  • @leannedearaujo4107
    @leannedearaujo4107 Рік тому +1

    Thank goodness for this video as I forgot how to do it!

  • @Tavsy
    @Tavsy 9 місяців тому

    Just to add a positive, I love the product :)

  • @mariyahblue7786
    @mariyahblue7786 2 роки тому +13

    The case is so annoying to open, not good at all.

    • @michaelastennett4565
      @michaelastennett4565 2 роки тому +5

      Thought it was just me! Flipping hell, it’s so annoying to change the damn refill!!!!!!

  • @Amy-ou5bv
    @Amy-ou5bv 2 роки тому +2

    When I try to twist my deodorant upwards, the base comes downwards??

  • @andreacatzel8259
    @andreacatzel8259 5 місяців тому

    I finally got it! What a mission. I agree that WILD should give you all the instructions up front….. and I’m not happy that a lot of the deo is left in the refill that is not useable, unless you dig a spoon in to get it. Very frustrating and a huge waste! Any ideas?

  • @rebeccaofsmokygoldfarm8799
    @rebeccaofsmokygoldfarm8799 4 місяці тому

    Is it possible to switch out the cartridges before they’re empty? If I just feel like switching scents?

  • @sharonmayer7572
    @sharonmayer7572 2 роки тому

    Thank goodness for you tube and the instructions 😊😂👍🏼

  • @catsandstuff29
    @catsandstuff29 2 роки тому +1

    one of my cartridges won't work on it. I put it in, do one wind and then it stops and looks wonky and sort of jams? it's the best scent so I'm a bit annoyed.

  • @zhjannawillumsen3494
    @zhjannawillumsen3494 6 місяців тому +1

    It is so much effort to change cartridge😌 I strugling right now. It doesn’t fit ….

  • @ikasic
    @ikasic Місяць тому

    Thaaanks, I was a little confused at first 😂

  • @Monroabigail
    @Monroabigail 4 місяці тому

    Extremely helpful!!! 👍🏼

  • @KitKeenan24
    @KitKeenan24 Місяць тому

    The recent refills I've bought fall out of my case, have they shrunk?

  • @Tavsy
    @Tavsy 9 місяців тому

    Thank you ! Why don't Wild tell you to press down on the cartridge when turning ? I was turning non-stop for ages and nothing was happening. Crazy !

  • @angelj377
    @angelj377 2 місяці тому +2

    Please update this video with the new packaging

  • @cmolyneux3813
    @cmolyneux3813 2 роки тому +5

    How many turns should i have to make?! Will not release, help!

    • @_jessiiii97_
      @_jessiiii97_ 2 роки тому +22

      Had the same struggle. You can slowly push the deodorant at the top down whilst you turning, until it's on the bottom. Then you can open it.😊

    • @faizamohammed2744
      @faizamohammed2744 2 роки тому +2

      Thank you so much

    • @nikka501
      @nikka501 2 роки тому +1

      @@_jessiiii97_ Thanks so much, I've been struggling with this for ages!

    • @lavachekikri
      @lavachekikri 2 роки тому +2

      @@_jessiiii97_ Thank you - your advice was so much better than this video - now I finally managed to unlock the case!

    • @sallyrussellcox3637
      @sallyrussellcox3637 2 роки тому +2

      @@_jessiiii97_ thank you - this was a simple fix!

  • @LibraScorpioo
    @LibraScorpioo Рік тому

    Omggg i was so angry why the bottom didint loose the answer was I didint twist the other way😂 haha thank you for thos video!! Iam in my second refill! ❤

  • @Quaaaaaktube
    @Quaaaaaktube Рік тому +1

    I was winding and winding anti clockwise about 2 years 😅 and it simply didn't work to refill... And Wild is talking about sustainability? It's one off use except if you discover the comment from one user who helped to solve the issue by recommending to push the old cartidge down as well when winding. Unfortunately it was too late for me, because my cartridge broke. This fun is too expensive if Wild is not able to provide correct demo. It's a pity because I loved the smell and the concept and I have spare refills at home but missing now the cartridge 😢😭

  • @geoffreydowen5793
    @geoffreydowen5793 11 місяців тому

    royal navy veteran joining the party . we used to use "FooFoo" when onboard, and we bathed in it after a shower, Foo Foo is any talcum powder.
    how things have changed! do the cases go in the plastic recycling? XX peace and happiness "wild" things.xx

  • @tonyoutdoorsuk3479
    @tonyoutdoorsuk3479 8 місяців тому

    I love Wild! ❤

  • @sharonfinn2901
    @sharonfinn2901 Рік тому

    Love This Product ❤

  • @leannewelch3815
    @leannewelch3815 5 місяців тому

    My case doesn’t have the side buttons. It’s the limited edition with lemon basil & blood orange that’s currently being sold in boots UK 😣

  • @JillBlount
    @JillBlount 2 місяці тому

    what happens if you've got a case without buttons on the side?? I've got a special edition Emma Bridgewater one that will soon run out. Thanks for any help!!

    • @momolareinedesmouettes
      @momolareinedesmouettes 2 місяці тому

      Just the same here ! I managed to remove the case by pulling strongly on the base 😉

  • @Violet_fox88
    @Violet_fox88 Рік тому +1

    I can't seem to push the side buttons in. This is really frustrating. Any advice?

  • @jassanghera6104
    @jassanghera6104 Рік тому

    Thank you for this vlog finally got mine working!! 😅

  • @JenniferODonnell-l5d
    @JenniferODonnell-l5d Рік тому

    Thanks for the help 🎉🎉

  • @sekirk
    @sekirk Рік тому +1

    I pushed the refill down but it still turns infinitely

  • @MrAndcar1
    @MrAndcar1 Рік тому

    Yes thank you. I thought mine was defective. I was about to message Wild.

  • @SharonBarratt-rm5mt
    @SharonBarratt-rm5mt 4 місяці тому

    I’m pushing down but it’s still just turning… any suggestions?

  • @Resumetheposition
    @Resumetheposition Рік тому +6

    Haha I took the cardboard tube off my first carton. Just realised that was wrong. The deodorant had broken up a bit, other than that it wasn't affected by my mistake.

  • @maureenhanlan8994
    @maureenhanlan8994 Рік тому +1

    I can't get this off at all. Broke my nails trying, fingers are aching and it won't budge! I give up, it's getting binned 😭😭😭

  • @tenore85
    @tenore85 Рік тому

    The picture on the new base on mine, shows the twist in the opposite direction and it says ‘wind your case down fully to insert a new refill’ hmm

  • @zoeykemp2134
    @zoeykemp2134 Місяць тому

    Some of you designs dont have large buttons. Mine have tiny little slits that are really hard to press

  • @deborah1295
    @deborah1295 Рік тому

    Totally stuck. Won't come out. Am squeezing and squeezing and have just managed to pull the silver cover off the twisty bit at the bottom. Cartridge will not come apart....had to pull used cartridge out through the top.

  • @ElischebaTV
    @ElischebaTV Рік тому +1

    Bei mir dreht es sich stundenlang nach links, leider scheint es kaputt zu sein.

  • @keepingitreal71
    @keepingitreal71 3 місяці тому

    Some of my refills went missing in the mail... They either fell out or were taken in transit...

  • @lucygall177
    @lucygall177 Рік тому +2

    Thanks to @Giddy, re putting leftover stub of deo on top of new refill. Works perfectly!

  • @Cersilaria22
    @Cersilaria22 Рік тому

    THANK YOU LOVE THIS ❤❤

  • @bebaios
    @bebaios 8 місяців тому

    Very useful!

  • @ericdavidson5449
    @ericdavidson5449 2 місяці тому

    Really hard to pull the top off and smooth finish makes it difficult to grab firmly. Re-design needed

  • @vilmakarolinarado5250
    @vilmakarolinarado5250 Рік тому

    I twist and twist and its not stopping. Also its not moving anywhere. Im a little frustrated, because i cant use it.

  • @ClaraSais
    @ClaraSais 2 роки тому

    I’ve got two cases and the bottom does not come out when I squeeze the side buttons.

  • @alinagraham6277
    @alinagraham6277 4 місяці тому

    I don’t have these “cute lil side buttons”. I bought the Emma bridgewater case and it has tiny little release buttons and I currently cannot open it to replace the deodorant. Any tips with this one?

    • @eviemcbride1677
      @eviemcbride1677 13 днів тому

      You just screw down to the bottom then pull, no trigger

  • @sarahpratt859
    @sarahpratt859 10 місяців тому

    Can't get cartridge back in, there is no give with the buttons so won't fit back in the holder...any tips anyone?

  • @laurahenriksen19
    @laurahenriksen19 Рік тому +2

    This is still problematic and have seen people online having multiple occasions of not being able to separate their components... It doesn't happen this easily at all for some items and mines now broken. I can't use it and i tried through the week to do this exactly as laid out. It doesn't separate easily whatsoever 😖 even got help to try and it wouldn't happen... And yes... I did exactly what was specified 😣

  • @oliviasobik2788
    @oliviasobik2788 9 місяців тому

    I cannot press the buttons enough to make the bottom part move..

  • @plushins
    @plushins 6 місяців тому

    I did everything by the video, turned down until it wasn't turning, pushed down on the stick. Tried to press buttons but they are just not pressing. They are really really stiff and not pressing at all

  • @NicolaHUBBARD3001
    @NicolaHUBBARD3001 Рік тому +1

    I think I’m going to stop buying refills unfortunately. It’s too difficult to change them in the case.

  • @gavsu
    @gavsu 3 місяці тому

    Thank you I had to UA-cam to learn how to use this

  • @marylublue
    @marylublue 2 роки тому +1

    How do you use the last bit? I’m out off because other sticks are messy to get the use of the last bit

    • @victoriahowe5609
      @victoriahowe5609 2 роки тому +3

      not sure if you’re still wondering but i found that if you take the refill out and push the bottom of the refill, you can get the bottom out with the excess product out and use it until it’s finished, not very ideal and a bit messy but helps if you want to save the product!

  • @katarzynabrozik6317
    @katarzynabrozik6317 Рік тому

    I turn left and it doesn’t stop! It is my second case now. I throw one away as it wouldn’t let me refill. What do I do?

  • @JanetStretch-p7n
    @JanetStretch-p7n 6 місяців тому

    Really hard to refill read the messages about pressing old one down, which I’ve done but still can’t get bottom off to refill new one. Not the best to do with Arthritis in hands. Surely could be made simpler!!!

  • @alisontrezise1979
    @alisontrezise1979 2 роки тому +3

    They don't tell you that you have to remove the old paper case first....

  • @ThatVideographerNick
    @ThatVideographerNick Рік тому

    Does anyone know if the WILD refills CAN fit in FUSSY cases?
    Love WILD’s range of scents, just curious.

  • @carmeloflaherty6932
    @carmeloflaherty6932 2 роки тому +1

    Trying to insert refill - have watched video - but it says to twist base till it stops - what do i do when it doesnt stop? It wont open for me. I stupidly bought two refills that I now cant use. Waste of money - going back to my old style deodorant

    • @helenanewbold5279
      @helenanewbold5279 2 роки тому

      the action wasn’t engaging and pulling the cartridge down - you have to twist it left (anti-clockwise) while giving the spent cartridge a push downwards into the bottle with your finger, then it will engage and you will notice after about 10 full turns it retracts completely and stops allowing you to turn, and you can then depress the side buttons and pull the thing apart… awful instructions and design (I’m copy pasting this reply to everyone)

    • @carmeloflaherty6932
      @carmeloflaherty6932 2 роки тому

      @@helenanewbold5279 thanks Helena but still not working. I have tried pushing it down and twisting left to no avail!

  • @BerticusdanUK
    @BerticusdanUK Рік тому +1

    I'm going back to Proverb as lasted 3 times longer, better smell and no waste left at the end as nearly 5mm of deodorant left but could not use

  • @tunnjessica
    @tunnjessica Рік тому

    One of the buttons didn’t click back into place and so the twisting didn’t work after inserting the new cartridge but I squeezed the parts together a bit and it worked somehow. Was already starting to get a bit sweaty from struggling with refilling the case for the first time😂

  • @sineadgannon1188
    @sineadgannon1188 2 роки тому

    I’ve just messaged on the website but I’ve done everything you say to do in the video and I’ve been turning anti-clockwise for well over an hour and it’s still turning. I’ve pushed down existing cartridge and still can’t change. I only have the case a few months and this is only about the third time to change, is my case defective?? Or what else can I do?