In theory people could still take out debt in your name so that's not particularly accurate. Not connecting any accounts to mobile number is ultimate protection against this. You just need to be sure to have secure passwords and not forget them- i.e. write them down in one or more places.
and then what? You'll get a letter (me) saying there was a data breach and a class action suit has been started. Lawyers will be on it. If they (we) win, we'll each be mailed a check for $5.45
@@synchronicity1470 but that's not the point is it? The idea is to disrupt the banks at this point - after they refused to help when your lives were disrupted... Which could have been a drop in the bucket for them compared to CALS. If all your concerned about is getting your money back (which you're of course not wrong for) then yeah... Of little use this is.
Phone companies should not transfer sims over the phone. They should require them to show up in person and provide ID such as fingerprints, retina scan etc.
Former Xfinity employee here; while the way they did this would’ve worked with the old policy, the new one does require a valid government ID which the employee would have to scan so it would avoid this situation. I worked for AT&T and I’m pretty sure they were doing the ID thing there too. Not defending either company; I’ve seen plenty of things within the companies that are troubling. Just sharing my experience. To my knowledge, now Xfinity doesn’t even activate a SIM (eSIM or physical) unless it’s in store. Otherwise, the customer will have to go through their Xfinity account and follow some steps to self activate
That's the only way money in my account can be withdrawn. I have to be there, and I have a two name password that they ask me before any transaction. You have to be smarter today because of AI, and all the new technology that's continues to come out. No Bank card, no checking account, just keep it simple. 🤨😎
This happened to me in 2022. The only thing that saved me was 2 factor authentication. I was able to get to my wireless carrier within 45 minutes of the Sim swap. The phone store called the carrier for me, and I was able to get my phone number back. I didn't lose anything that day except for my hair from stress. Thank God.
@@butterflyjaie9550 In australia each sim has one phone number and can only be replaced with a new sim with the old number by producing i.d. and your codes and its sent to your mail adress. And they check the imei of yr phone, which has to be the same imei.
Same here! If someone calls & they aren't in my phones contacts list, I delete & block. Done! I figure if someone truly needs to speak with me, they'll leave a voicemail message. No message = delete & block!
I'd also like to share a useful thing to know. Most newer phones have a feature on them that's called "do not disturb mode". It's noticeable by the "-" symbol with a circle around it. If you turn that mode on, calls will not interrupt any music you're listening to or anything you're watching, they're simply just silent and dont interfere with anything you're doing on your phone. But keep in mind this silences ALL calls and texts, even from people you know, so be sure to plan accordingly when you use this useful feature.
@getahanddown AT&T requires a pass code before they do anything. I couldn't remember mine once, and they required me to come into the store with my id. They have a picture of your id on file.
He mentioned contacting the special division of the FBI. Lol! The biggest spin. You'll just get bounced around from FBI to FTC, BBB, ... basically you're going to learn all the alphabet Agencies.
If these companies were losing that money to theft instead of the consumers, there would be a dozen solutions to fix this within a week. The United States has, in some cases has 2 to 3x more scams than other countries, like in this case if the phone company that gave control of your number to criminals was fined 1 million to pay for any loss to the consumer and awarded punitive damages, this country too would start having far fewer scams. When the people who can fix it are not affected, they believe it's really not a problem that has to be fixed.
Bank fraud was changed to identity theft. If you commited bank fraud the FBI would catch you if it took years. Identity theft it's on the individual and a disinterested local police department.
I have un off shore account for my phone. Never have any problems No robo calls no spam text etc. The phone that I have with a 🇺🇸 account. Tons and tons of spam texts & spam calls. Its a nightmare 😔. YOU ARE SO RIGHT ABOUT US ACCOUNTS. THE US ISP ARE PROBABLY BEHIND IT. IT'S ALL ABOUT $$$$$$ IN THE USA. Getting un offshore bank account seems more difficult 😕
I don't believe there isn't a solution. It's not like scammers wouldn't have tried to hit wealthier individuals who aren't always in the public eye but whom everyone knows about. Chances are high that their phones are in aliases, much like when celebrities need non-emergency medical care, which is a layer of protection, sure. But I know that U.S. corporations are greedy, and whatever solution they do use for this sort of thing is likely limited by net worth or by willingness to pay for the protection.
Absolutely!! They need to create safeguards for us or at least give us the inconvenient option of in person wire/ high dollar amount-transfers with ID 🪪. In the past number porting took days not seconds! Everyone is accustomed to these quick transactions but if it opens up an avenue for scammers then shut it down! It is not worth it. I really hope that man is refunded his money and the scammers held accountable 😡
This is why you only do in person banking and you request that your bank does not allow any form of wire transfers out of your account without a physical signature on paper.
That does sound like a good idea. But having online access to my bank account gives me the ability to check my account activity and balance at any time. Up till now I considered that a powerful tool to combat I.D. theft and monitor account activity. But by giving that up I might achieve a higher level of security for my savings? hmm food for serious thought. Tho I wonder if it addresses one real threat, given my online purchasing: The security of my Visa card.
LOL You have $25,000 or more to pay an attorney so you can put your big toe inside a courtroom? I didn't think so. Probably would lose anyway and that $25,000 well that's just a down payment.
Working for the biggest phone company, i can tell you that now we are implementing a new way to protect a esim or sim swap . The issue with that is that it will delay u from activating a new phone for hours ..
You don't understand. It's not about the app. It doesn't matter if you have your banking apps installed on your phone or not. Let say the scammer calls your phone carrier and convince them to swap your number to its device. It will use your number, impersonate you, call your bank and try to convince your bank that it forgets the password and ask your bank to reset for it. Then, the bank will send a code to the phone number which is now owned by the scammer to identify that it is actually you. Since the scammer owns your phone number, it will receive the code instead of you. Then, it uses the code to reset whatever in your bank. Now, it has full access to your bank. Then, it will transfer money out of your bank. Got it? The whole process doesn't involve your phone at all. Now do you understand why It doesn't matter if you use banking apps or not?
@@britneythao Well dang, I thought I was safe with my dumb phone that has no internet service. Those phones can even be digitally hacked with that sim swap. Even though I have a special code with my mobile carrier and my bank account has the two factor authentication, I still feel vulnerable. Going back to using only a landline to escape this digital world doesn't sound too bad right now.
@@ThurstonConsulting Not having a banking app on your phone doesn't stop the scammer from having the app on his phone and using your stolen info to get the money
Financial fraud expert here, first problem is assuming your bank should pay for everything. They aren't liable for everything just because you bank there. Hold these other companies accountable for their data breaches and failures like this instead of blaming the bank for everything and you will see a change. What they catch vs what gets through is astounding. You don't hear the first part though. Most of this burden is caused by other companies failures to protect you and you're too busy blaming banking so they don't have to do anything about it.
I bought a new iPhone this year, once it was delivered I simply login and set up the new iPhone. I wonder if this is how your money can be stolen. Anyone can order a new phone.
On your phone you can add a vpn or additional security and password protection. Also please do not click on anything that says your package or letter is not deliverable or scams like that. Track stuff directly with post tracking numbers.
Here is an idea, don't be ignorant, be smart and do NOT use your phone to do any banking transaction period. A cell phone is not secure, besides the obvious scams, anyone with even crude technical knowledge can intercept your phone and get your data and get into the phone. An example are fake cell sites that one can buy openly on the Chinese market, the same fake cell sites the police is using when they do surveillance. Your phone doesn't know the difference, but they will be into your phone in a flash once it sets up on the decoy.
I reject all of those tects and calls. One day I actually got a legit message about a delivery I was expecting. It was real but I didn't trust it because they already had my info. I've gotten many others and I just delete them.
@@kayleneeuell7592 I have stuff being delivered several times a week and from multiple sources. I think these scammers are looking for someone in that situation because they'll think they have a package coming and respond. Kind of like how you get the ones trying to phish your bank account. They'll always say chase or some big bank. I know those are bs because all my business is in a credit union, who is quick to question or block a suspicious transaction.
I have had several of those. When the number has a plus sign in front of the number, yep, that's definitely out of the country. You can also freeze your credit at Expirian, Trans Union and the other one. That's one step.
I'm forever telling bank and cell phone company that those texts are the most insecure thing ever. When I tell them this they tell me I'm worrying over nothing.
Do you REALLY think financial institutions that do billions of dollars per day and hire thousands of the best cybersecurity engineers don't understand security? The real reason banks use SMS is KYC laws and banking regulations.
Yes and now everyone wants your phone number “for security”… the one thing that’s easiest to get. I always ask them why my email is not enough and they never have an answer. The true answer is that corporations have a lot more access to your personal data through your phone number than they do through your email. If more and more people refuse to give their number (my bank still doesn’t have mine) or use a landline number (I have a very cheap VOIP landline for 9$ a month) then this issue wouldn’t be so prevalent
Ask them "Can I get your name so I have your statement on record?" Then when they freak out, have them escalate it to a supervisor, likely to provide the same, useless answer. Until they wake up with enough losses and account churn, will they truly begin to listen.
They're just saying that because they don't want to do their jobs and get into a full blown conversation with you. They also don't care. That's like their "nice" way of saying, "this is too much, I don't really care about helping you, or caring."
Oh my gosh, me too!! I still can’t get into my Facebook account! I have done everything they asked me to do and there never answered me. So frustrating!!
Carriers in the US are now required by the FCC to offer better protection against SIM swapping, although they aren't required to tell customers its available. Another UA-camr, ThioJoe, did a really good video earlier this month regarding how some of the major carriers have implemented Sim protection/locking aand how to enable it for your account. Carriers are not supposed to transfer SIMs while that is enabled on your account. In order to disable it you have to actually login into your account and disable it (or I supposed you could show up in person with a government issued ID). A hacker would have to know your account password in order to disable the protection. At least some carriers also offer number locking, so your phone number can't be moved to another phone, unless you disable the lock.
I'm glad you pointed this out. I just enabled "SIM Protection" and "Port Out Protection" in my account with my phone carrier by the simple act of clicking on an On/Off toggle switch in each case. The carrier did not make either page easy to locate, but I used the Search function in my account to locate the appropriate pages. This is in addition to the very unique long multi-digit pin that I added to the account that has to be provided to the carrier to make changes to my phone service. It would be negligence on the part of the phone carrier if they allowed a phone number to be transferred despite these protections being in place, and they could be sued for any losses.
Hah, already doing it that way. No CC, a debit card for bank access, and cash. Just paid for a stove all cash, the cashier didn't even know how to count it. lmao
The problem is not the bank. It's your phone company. They are ones helping the crooks by switching your phone number to their SIMs. We all pointed fingers at the wrong party. You should sue your phone company to get your money back.
Sue them both. Both make it way too easy. Banks hold your money so they need to come up with the solution. They were the ones to release it not the phone company. Phone company should be sue for making it too easy to sim swap without enough verification. Banks need more verification not just a text. Should have to answer a few questions too.
I bet if you lost your phone you would want to be able to call your carrier and get your number working on your new phone. The phone company is switching the SIM because the caller provided enough information to convince them it is you.
@@reefhound I would drive to whatever passes for their local office/sales outlet and do the transaction there. It is an opportunity for them to in person verify you are who you say you are (official ID) versus a remote conversation over the web.
Cricket wireless requires people to go into a store and have employee to swap a sim card. Not all phone Companies allow a phone call to swap a sim card.
I have Cricket. I upgraded my phone at a big box retailer and did the swap myself in the parking lot. It didn't even involve a physical swap, since the two devices used different sized SIM cards. I simply activated the new phone, signed in to my Cricket account, and automated processes took care of the rest. This was before SIM locking became available.
I use Cricket and someone was able to take my phone number and changed my pin that I had to protect the account. The problem is once they have your number they can change the pin because Cricket will send a text message with a verification code which enables them to reset the pin.
@@timcory4455 last time i got a new sim card, i had to go to the store. They would not change it over the phone. This was a few years back. You aren't telling all the details here. You are leaving out some details.
When youre setting up most accounts online they usually ask you what u want to use as your security question or in some cases they will let u make up your own security questions. Always give inaccurate answers that only u know. Or make up a riddle that only u know.
I have been scammed in many ways. It’s disgusting. And the sick part of the whole thing is everyone wants you to fill out your personal information online. I refuse because I have to have a pin number to file my taxes with my state and the IRS that’s how severe I have been hacked. And yet you can’t do anything without it being online, online is not safe. !!!
No, but luckily I found another video a few weeks ago about this. I use Tracfone and in the website, there's a "Line Lock". You have to get into your account on your web browser to change this. It adds an additional layer of protection. You can't switch any SIM by simply calling the carrier while it's locked.
Hey! Boyd..very informative video thanks so much...for keeping us up to date on our cyber security...i just want to know if having a physical sim on our cell phones rather than an E-Sim would be better to avoid the sim swapping in order to protect ourselves or is it the same vulnerability no matter the type of sim on the device??
You can lock your SIM/Account with the major cell service. I just locked mine up the other day through my cell service app. This Law was passed but the cell companies don't advertise it because they don't want you to know.
Thank you for the information. I was unaware of this, and my Sim card protection was not enabled. I just went to my carrier site and simply enabled. Thanks again! 😊
Yet another reason data brokers need to go. If a data broker has any information from anybody and they sell it to anybody else aside from the person who owns that information they should be 100% liable for anything that happens to that person. Aside from that if a mobile carrier decides to do a Sim swap without your authorized permission at a odd time of the night they should also be held 100% liable
Phone companies and Financial institutions are completely at fault; the phone companies for making it so easy to 'sim swap' and Banks for not allowing stronger 2FA!
Because of this it’s become a lot harder to change phones or change your SIM with my carrier. I went into the carriers store first they had to text another phone on my account a code, then scan my license and then they had to call in and I had to answer questions to validate me. It’s nice they are taking precautions but we really need to figure out a faster way to verify a person.
Everybody laughed at me when I said I refused to tie my phone to any banking / financial / online apps and programs. I still have ZERO on my phone - all it does is enable phone calling and texting. That's it. Why is society so enthralled with risking their life savings and personal info?
@yaiburanakul8505 What do you suggest for those who are physically unable to do banking in a bank, or shop in stores? They use online banking and shopping.
Same here. It makes people who don't know much about technology feel as if they DO know something if they've got a bank card showing a sweet little picture on their phone.
I'm still giving thought to this problem. I have two phones: a smartphone, used only when travelling; and a feature-phone, on 24/7. My financials are linked to the feature-phone. That number I am now routinely hiding. I'll be removing it from business cards and CVs. The smartphone? It's the phone most likely to be stolen, so I keep links to my finances to a bare minimum. Good video.
Lets make this simple. NEVER link any financials to your phone. EVER!!! If you want to pay via phone link use a credit card ONLY. You are responsible for only $25 OF LOSS USING A CREDIT CARD. A bank has no legal requirement to refund money stolen from your bank account. One more time...NEVER LINK ANY FINANCIALS TO YOUR PHONE.
@@wildbill4496 Well, you can write checks to people, you can use an automated teller machine, and you can deposit checks by mail. If you MUST bank online, we see in this video that it is unwise to use your phone. Instead, use your computer.
This one reason i hate job applications that demand too much information. What's to stop someone from posting fake job ads to get your recent addresses, jobs, phone number, social and etc. Can even have fake account security questions to get your maiden name or other information.
I agree with you. Once upon a time, one walked into to the place and filled out the a job application but now days more and more places do online applications, scary.
had a daughter whose id was stolen and a home in NC or SC was bought in her name,, we found the bank who gave that person the loan for that home, we asked for the keys to the house as the social security number every thing else was under her name,, when we finally proved to that bank she was who she said she was they immediately foreclosed that home,, plus when i had my id stolen in Cali and Ohio i had to file id theft things with Social Security and IRS.
I personally think the breach is at Bank of America. Years ago I had an employee who requested a $7k loan from her 401k account, they processed the loan via a wire transfer to her account at BOA. Who stated they never received it. At that time she was in a bad place and didn't have the energy to fight it, so I tried for her. You would be amazed how many other people had, had the same problem. She should've gotten a lawyer involved, because I was able to get no where, the same (as I read), hundreds of others had the same problem and BOA didn't help at all. There was no way aside of her bank they could've gained all her personal data that they needed to pull this off.
Another point here. Treat your assets like you do investing. You don;t put all your investments in one stock do you? With banks have multiple bands not one. If you get hit in one account you have the rest of your funds in multiple other insttutions. Never link any bank accounts or debit cards to your phone. For more safety in bank funds use CDs for as much of your bank funds as possible. These require you appear in person to access the funds. Same goes for mutual fund or brokerage companies, use multiple different companies.
Many people do not have enough assests for these suggestions. Some rely on employer direct deposit. Also for business purposes, checks are seldom used as they get lost in the mail so wire transfer and credit or debit cards are often used for transactions.
Does this include my credit union app I use to check my balances and don't have any payment system that uses my phone number except zelle. Should I take that off? I don't have a "wallet" on my phone. Zelle has to be used through the credit union app which I can't get in without a password. Is my money safe? Or should I uninstall the app and go to the CU to check balances? No credit or debit cards are saved to my phone either. All I have is the app.
In Belgium you can only transfer your sim by phisically going to licenced shop with your digital ID. (the chip on the ID card). Why isn't this standard practice with all carriers? They are at fault through gross neglengance imo.
Mahalo Boyd for teaching us things to look out for. I hope to view more of your videos soon, you explain things well so it’s easy for tech-less people like me to understand! Love from Hawaii!🫶🙏🇺🇸
@BoydClewis what are your thoughts on allowing end user to reset 2FA by themself? For instance, user logs in with username password but has lost access to second factor. Is it a safe practice to allow this user to reset the second factor?
@@BoydClewis Why wouldn't removing the banking app help? The hacker needs to know what bank you use and your bank account number in order even attempt to drain your account. One place to obtain that info would be a banking app that's installed on your phone. It's not foolproof, but it would make them have to work harder to find your banking info.
All I'm getting so far is that I am screwed no matter what, unless I get rid of my phone, bank in person(I am 1800 miles from one of my banks), pay cash for everything, etc.
Hi Boyd, Thank you for your video. That is why most banks now have "In-App" messages, that can be toggled on, so all messages do not not to your phone but to the banking app itself. As in no SMS/Text messages Thank you for sharing this valuable info! Take care.
My bank account or credit card's are not connected too my phone. I'm old school it's the safest protection. I don't even have the app for my bank. Stay safe.
I heard alot bout Bank of America be disrespectful to their customers...Bank of America will never worry about me getting a credit card period!!! There frauds, they act like their broke can't give ur money back when they is the one who gave scammers ur money😢😢😢😢😢
Use number lock to prevent porting and sim swap. And use virtual card for phone payment so nobody can get it. Also change your password to credit cards regularly
@@madchatteress It’s a disposable card that functions just like any other card, it allows you to make purchases while not putting your actual card details online. You can easily reset them and get new numbers to use
This is very timely - I just recently bought a new cell phone and was unable to transfer my number from my old one without going into the actual provider store and providing ID before the number would be switched over. It was mildly inconvenient but compared to what could’ve happened, I’m not too upset about it.
My credit union only allows you to do wire transfers in person. People have often told me I’d be better off with one of the major banks due to convenience, but I’ve always stayed with them because they take security very seriously. Not only was the phone company massively incompetent by allowing his number to be switched to a different SIM with very little info, but the bank allowed 38k in wire transfers with nothing but some text verification messages?
It's not just the banks we can't trust, our inland revenue department here in New Zealand 'accidentally' provided meta with thousands of their own citizens details & I still haven't received a resolve to this day, this occurred in September!
To avoid SIM swapping risk altogether, people should consider using a VoIP number specifically for their banks and other sensitive services, instead of their regular cell phone number.
Thank you for sharing this. We've ensured through our carrier that the SIM card protection is active for each line...but it wasn't before I watched this.
Most banks probably won’t have 3rd party sim swap detection tools and won’t pay for fraudulent digital/device detection, so be sure you have additional security measures with your carrier like randomized security codes only you would know. Check your credit report regularly and update your email address periodically. (Yes, it sucks changing EVERYTHING but is a must.)
Reminds me of the way enemy intelligence agents operate in war time. They take bits and pieces of info and combine them like pieces to a jigsaw puzzle. Then they do their dirty work.
Same happened to me with being scammed. Bank was scammed by fraudsters via cellphone and now I have to pay it back. Banks won’t help with fraud. It’s the banking system’s that need to be looked at!
Stealing access to the phone number alone will not give someone access, it’s when someone has access to your personal information and what you have on your device. And usually that kind of stealing can typically happen when someone has actually handled your phone. Stealing a phone number is actually easy, everything else takes much more to steal from someone’s personal accounts. The service providers should require preset authorization when service is established, no authorization, no changes. And an email and text to the users, and unauthorized changes should not be allowed for 72hrs. And if proper authorization is not provided the account will be suspended. It’s that simple, I foresee a hellish lawsuit against that company coming.
My rule of thumb whenever I sign up for cellular service. I never sign up for esim. When I even saw the option for esim I've had my suspicions about it. And now I know why. But also if I don't know the number I don't answer. If it's important they will leave a message. And unless I'm expecting a call from somebody at a specific time and you know it's a number that I might not recognize but I'm expecting a call then I'll answer cuz sometimes say the doctor's office won't show up I was like an official business or whatever. But basically if it's not something that I recognize they can leave a message if it's important.
I'm with Cricket Wirless and you have to show your ID in store, or over the phone with customer service your own unique pin. Without either of those, you can't do anything. Every phone provider should do that.
@ What! Yeah that had to be a Cricket employee! I started locking my SIM card, check into that. It’s like a double password. You have your cricket pin, but then you have a unique password with your iPhone or android phone just to be able to change your Sim or ESIM.
@@kristinaanderson1047 yeah I know it’s spectrum, i’m just saying what cricket does for security so they could do it too if cricket can do it. Major thing is if you lock your SIM card, nobody can access your phone number.
This doesn’t really tell how to take precautions or set up protections. Where to find that info? How to safely scrub data off of websites that hackers routinely target? I’m thinking Amazon and sites that have access to so much consumer data.
Does your cell carrier bear no responsibility? They're the ones who let themselves be tricked into the SIM swap. - And can a mobile customer order their carrier to deny any SIM swap unless I'm in their company store, in person, with photo ID matching my live, present smiling face?
I had it happen to me Memorial Day weekend 2021. It was terrifying. They stole all my cryptocurrency. Police acted like they couldn't do anything. I had to shut down everything completely. Messed up thing was I got my service back and then they SIM swapped me immediately right after for a second time. This dude speaks the truth. Most everyone I tell about this have Never heard of a SIM swap/hack. Protect your neck.
I had read somewhere online on how to lock your sim card to prevent sim swapping via your cell phone carrier. I can't guarantee this will prevent all sim swapping from happening, , but it is like putting The Club on your car when you park it, it won't 100% stop theft but it will persuade thieves to move onto a softer target.
Unfortunately the FCC left the specific procedures for locking your SIM up to carriers, so there's no one blanket solution, but they ARE required to publicize those procedures and make them available. Typically they will require a password or PIN to make any changes to your account.
EXACTLY; I've changed SIM cards many times and the phone company offers two options: 1. Go onto a corporate store and pickup a new SIM card. 2. They will mail new SIM to address listed on your phone account. Guess best keep eye out for any and everything.
Back in the 70s, there was a band called Devo. Devo was an acronym for de-evolution. They predited that man would evolve to a point where he would have to start to de-evolve. We are getting close, if not, at that point in time already.
I am very old fashioned, I will not keep any bank information on my phones. I do not like auto draft rather instead setting up automated payments with my bank for specific bills. And I mail one or two paper checks per year.
This isn’t about bank info on your phone. That is not what they are hacking into. They want your NUMBER so they can use that to hack into your accounts. Which could be anywhere.
Here's an updated video with info about FCC compliance and mobile carrier protection ua-cam.com/video/-6gf54OICoA/v-deo.html
I have the ultimate protection against this. I have no money.
There you go 😊😇
😂 exactly 💯
😂😂
In theory people could still take out debt in your name so that's not particularly accurate.
Not connecting any accounts to mobile number is ultimate protection against this. You just need to be sure to have secure passwords and not forget them- i.e. write them down in one or more places.
I barely have enough to survive...
This sounds like something there should be a class action law suit for against both the carrier AND the banks for gross negligence.
Agree!!!!
I agree!!
and then what? You'll get a letter (me) saying there was a data breach and a class action suit has been started. Lawyers will be on it. If they (we) win, we'll each be mailed a check for $5.45
ABSOLUTELY!!!!!!! 💯%
@@synchronicity1470 but that's not the point is it? The idea is to disrupt the banks at this point - after they refused to help when your lives were disrupted... Which could have been a drop in the bucket for them compared to CALS.
If all your concerned about is getting your money back (which you're of course not wrong for) then yeah... Of little use this is.
Phone companies should not transfer sims over the phone. They should require them to show up in person and provide ID such as fingerprints, retina scan etc.
I literally just had to do this
Former Xfinity employee here; while the way they did this would’ve worked with the old policy, the new one does require a valid government ID which the employee would have to scan so it would avoid this situation. I worked for AT&T and I’m pretty sure they were doing the ID thing there too. Not defending either company; I’ve seen plenty of things within the companies that are troubling. Just sharing my experience. To my knowledge, now Xfinity doesn’t even activate a SIM (eSIM or physical) unless it’s in store. Otherwise, the customer will have to go through their Xfinity account and follow some steps to self activate
We don't even have a site to go into where i live. We have a version wireless and they suck
Where I live, even Verizon doesn't have a physical location that doesn't require a plane ticket.
That's the only way money in my account can be withdrawn. I have to be there, and I have a two name password that they ask me before any transaction. You have to be smarter today because of AI, and all the new technology that's continues to come out. No Bank card, no checking account, just keep it simple. 🤨😎
This happened to me in 2022. The only thing that saved me was 2 factor authentication. I was able to get to my wireless carrier within 45 minutes of the Sim swap. The phone store called the carrier for me, and I was able to get my phone number back. I didn't lose anything that day except for my hair from stress. Thank God.
I wish there was a way to lock the phone number on the sim itself
@@butterflyjaie9550 In australia each sim has one phone number and can only be replaced with a new sim with the old number by producing i.d. and your codes and its sent to your mail adress. And they check the imei of yr phone, which has to be the same imei.
As a senior citizen who gets as many as 100 unwanted sales and scammer calls a day, I automatically delete and block any unknown number.
Great move. Block and delete completely shut this down!
VERY smart
Same here! If someone calls & they aren't in my phones contacts list, I delete & block. Done! I figure if someone truly needs to speak with me, they'll leave a voicemail message. No message = delete & block!
I'd also like to share a useful thing to know. Most newer phones have a feature on them that's called "do not disturb mode". It's noticeable by the "-" symbol with a circle around it. If you turn that mode on, calls will not interrupt any music you're listening to or anything you're watching, they're simply just silent and dont interfere with anything you're doing on your phone. But keep in mind this silences ALL calls and texts, even from people you know, so be sure to plan accordingly when you use this useful feature.
Wow, with that many unwanted calls, I'd be changing my phone number.
The carrier should be 100% responsible for their severe gullibility.
Exactly. Transferred ownership without security protocols!? Banks fault
Lets blame Apple for going with e-sim.
@getahanddown AT&T requires a pass code before they do anything. I couldn't remember mine once, and they required me to come into the store with my id. They have a picture of your id on file.
yeah POLICE report for example...
So gun manufacturers should also be responsible for shootings?
I am a Cyber Security Expert too. What this gentleman says is true. Please protect yourself.
He mentioned contacting the special division of the FBI. Lol!
The biggest spin. You'll just get bounced around from FBI to FTC, BBB, ... basically you're going to learn all the alphabet Agencies.
@@williamrobinson6680 has this happened to you? if not... your comment is trash
At all times
How?
@@milagrosroman9978 Pray!🙏
If these companies were losing that money to theft instead of the consumers, there would be a dozen solutions to fix this within a week. The United States has, in some cases has 2 to 3x more scams than other countries, like in this case if the phone company that gave control of your number to criminals was fined 1 million to pay for any loss to the consumer and awarded punitive damages, this country too would start having far fewer scams. When the people who can fix it are not affected, they believe it's really not a problem that has to be fixed.
Bank fraud was changed to identity theft. If you commited bank fraud the FBI would catch you if it took years. Identity theft it's on the individual and a disinterested local police department.
I have un off shore account for my phone. Never have any problems No robo calls no spam text etc. The phone that I have with a 🇺🇸 account. Tons and tons of spam texts & spam calls. Its a nightmare 😔. YOU ARE SO RIGHT ABOUT US ACCOUNTS. THE US ISP ARE PROBABLY BEHIND IT. IT'S ALL ABOUT $$$$$$ IN THE USA. Getting un offshore bank account seems more difficult 😕
I don't believe there isn't a solution. It's not like scammers wouldn't have tried to hit wealthier individuals who aren't always in the public eye but whom everyone knows about. Chances are high that their phones are in aliases, much like when celebrities need non-emergency medical care, which is a layer of protection, sure.
But I know that U.S. corporations are greedy, and whatever solution they do use for this sort of thing is likely limited by net worth or by willingness to pay for the protection.
Absolutely!! They need to create safeguards for us or at least give us the inconvenient option of in person wire/ high dollar amount-transfers with ID 🪪.
In the past number porting took days not seconds!
Everyone is accustomed to these quick transactions but if it opens up an avenue for scammers then shut it down! It is not worth it.
I really hope that man is refunded his money and the scammers held accountable 😡
100%
Not gonna lie, I was expecting this video to be sponsored. I was waiting for the line to drop but it never did. Kudos to you for not being thirsty.😃
There’s no hope for good honest hardworking people in this system of greed.
No sane person uses their phone for banking. NOTHING wireless is secure period.
Thank Tronald Dump for that.
@@stephenrowe8352NO I think the Democratic party for that you better open your eyes and do your research
@@stephenrowe8352it has nothing to do with trump. biden is president right now
@@stephenrowe8352
You mean OBIDEN?
This is why you only do in person banking and you request that your bank does not allow any form of wire transfers out of your account without a physical signature on paper.
That does sound like a good idea. But having online access to my bank account gives me the ability to check my account activity and balance at any time. Up till now I considered that a powerful tool to combat I.D. theft and monitor account activity. But by giving that up I might achieve a higher level of security for my savings? hmm food for serious thought. Tho I wonder if it addresses one real threat, given my online purchasing: The security of my Visa card.
This could done? I need to check with my bank
ill try this and ask at the bank.
Write paper checks.
@@rodgreene2687a lot of people won’t take paper checks anymore.
People need to sue the phone company .because they are the ones that putting the people at risk
This.
And sue the banks b/c they only offer SIM based MFA which as we know is shit.
LOL You have $25,000 or more to pay an attorney so you can put your big toe inside a courtroom? I didn't think so. Probably would lose anyway and that $25,000 well that's just a down payment.
If they can get the 'training' recording, and prove the voice that changed the account is different, they may have a case
Need to sue these online data sites. It’s bs what they provide.
Service carriers should start saying they need to come in person with an ID.
exactly
People make id’s
It's easy to say until you have to call your carrier to activate your phone .
Working for the biggest phone company, i can tell you that now we are implementing a new way to protect a esim or sim swap . The issue with that is that it will delay u from activating a new phone for hours ..
Scammers pay the store employees to swap sims. The employee will just click the button that says ID was verified
This is EXACTLY why I don't do banking on my phone....at all. Don't even have my banks mobile app on my phone!!!
You don't understand. It's not about the app. It doesn't matter if you have your banking apps installed on your phone or not.
Let say the scammer calls your phone carrier and convince them to swap your number to its device. It will use your number, impersonate you, call your bank and try to convince your bank that it forgets the password and ask your bank to reset for it. Then, the bank will send a code to the phone number which is now owned by the scammer to identify that it is actually you. Since the scammer owns your phone number, it will receive the code instead of you. Then, it uses the code to reset whatever in your bank. Now, it has full access to your bank. Then, it will transfer money out of your bank.
Got it? The whole process doesn't involve your phone at all. Now do you understand why It doesn't matter if you use banking apps or not?
@@britneythao Well dang, I thought I was safe with my dumb phone that has no internet service. Those phones can even be digitally hacked with that sim swap. Even though I have a special code with my mobile carrier and my bank account has the two factor authentication, I still feel vulnerable. Going back to using only a landline to escape this digital world doesn't sound too bad right now.
I don’t either because I view my phone as a device for talking.
@@ThurstonConsulting Not having a banking app on your phone doesn't stop the scammer from having the app on his phone and using your stolen info to get the money
@@britneythaoold person here. I get it. Thanks for the clarification.
Financial fraud expert here, first problem is assuming your bank should pay for everything. They aren't liable for everything just because you bank there. Hold these other companies accountable for their data breaches and failures like this instead of blaming the bank for everything and you will see a change. What they catch vs what gets through is astounding. You don't hear the first part though. Most of this burden is caused by other companies failures to protect you and you're too busy blaming banking so they don't have to do anything about it.
It sucks the phone company even lets people do that, if you didn't go in you shouldn't be able to change your sim
I bought a new iPhone this year, once it was delivered I simply login and set up the new iPhone. I wonder if this is how your money can be stolen. Anyone can order a new phone.
On your phone you can add a vpn or additional security and password protection. Also please do not click on anything that says your package or letter is not deliverable or scams like that. Track stuff directly with post tracking numbers.
Here is an idea, don't be ignorant, be smart and do NOT use your phone to do any banking transaction period. A cell phone is not secure, besides the obvious scams, anyone with even crude technical knowledge can intercept your phone and get your data and get into the phone. An example are fake cell sites that one can buy openly on the Chinese market, the same fake cell sites the police is using when they do surveillance. Your phone doesn't know the difference, but they will be into your phone in a flash once it sets up on the decoy.
I reject all of those tects and calls. One day I actually got a legit message about a delivery I was expecting. It was real but I didn't trust it because they already had my info. I've gotten many others and I just delete them.
I've had those but I don't pay attention I knew that had nothing to do with me.
@@kayleneeuell7592 I have stuff being delivered several times a week and from multiple sources. I think these scammers are looking for someone in that situation because they'll think they have a package coming and respond. Kind of like how you get the ones trying to phish your bank account. They'll always say chase or some big bank. I know those are bs because all my business is in a credit union, who is quick to question or block a suspicious transaction.
I have had several of those. When the number has a plus sign in front of the number, yep, that's definitely out of the country.
You can also freeze your credit at Expirian, Trans Union and the other one. That's one step.
I'm forever telling bank and cell phone company that those texts are the most insecure thing ever. When I tell them this they tell me I'm worrying over nothing.
Do you REALLY think financial institutions that do billions of dollars per day and hire thousands of the best cybersecurity engineers don't understand security? The real reason banks use SMS is KYC laws and banking regulations.
Yes and now everyone wants your phone number “for security”… the one thing that’s easiest to get. I always ask them why my email is not enough and they never have an answer. The true answer is that corporations have a lot more access to your personal data through your phone number than they do through your email. If more and more people refuse to give their number (my bank still doesn’t have mine) or use a landline number (I have a very cheap VOIP landline for 9$ a month) then this issue wouldn’t be so prevalent
it’s so frustrating that banks aren’t using OTP auth and Passkeys… They should have been the first to switch.
Ask them "Can I get your name so I have your statement on record?" Then when they freak out, have them escalate it to a supervisor, likely to provide the same, useless answer. Until they wake up with enough losses and account churn, will they truly begin to listen.
They're just saying that because they don't want to do their jobs and get into a full blown conversation with you. They also don't care. That's like their "nice" way of saying, "this is too much, I don't really care about helping you, or caring."
All phone companies now offer the option to lock your sim card and prevent your number from being ported
Not all.
Do you mean that they can’t stop your number from being ported ?
For more $$ they will lock it. But they should secure our phones for the money we’re already shelling out!
This is how my Facebook account was taken over - same steps. They tried it with my bank account, but that was stopped (thank God).
Oh my gosh, me too!! I still can’t get into my Facebook account! I have done everything they asked me to do and there never answered me. So frustrating!!
That's why i don't have any of this nonsense. I'm not posting where I am anyway so no need for it.
Usually a bank should get an alert if a new device logs and do unusual transfers.. Imo the security process of the bank is not up to date
You’re correct and they will send a text message to confirm which is why this hack is so dangerous
Ain't the manipulation of financial liability grand? No, it's 38 grand!
Because it is not their money being stolen, they do not care about the hardworking American customers losing their money.
@@ToubaYouness In essence, paving the road to hell for us all. Don't forget to thank them.
@@ToubaYounessthats why I've been told to use a credit card when traveling
Carriers in the US are now required by the FCC to offer better protection against SIM swapping, although they aren't required to tell customers its available. Another UA-camr, ThioJoe, did a really good video earlier this month regarding how some of the major carriers have implemented Sim protection/locking aand how to enable it for your account. Carriers are not supposed to transfer SIMs while that is enabled on your account. In order to disable it you have to actually login into your account and disable it (or I supposed you could show up in person with a government issued ID). A hacker would have to know your account password in order to disable the protection. At least some carriers also offer number locking, so your phone number can't be moved to another phone, unless you disable the lock.
Never knew that. Thank you
Tmobile has sim lock
I'm glad you pointed this out. I just enabled "SIM Protection" and "Port Out Protection" in my account with my phone carrier by the simple act of clicking on an On/Off toggle switch in each case. The carrier did not make either page easy to locate, but I used the Search function in my account to locate the appropriate pages. This is in addition to the very unique long multi-digit pin that I added to the account that has to be provided to the carrier to make changes to my phone service. It would be negligence on the part of the phone carrier if they allowed a phone number to be transferred despite these protections being in place, and they could be sued for any losses.
How/what are the steps to install a Number Locking?
@@wildbill4496 go to your carriers app ...go to security settings .. sim lock should be under there...some carriers call it something besides sim lock
Our grandparents were smart to keep their cash under the mattress and it’s looking like we’re gonna have to do the same lol
Hah, already doing it that way. No CC, a debit card for bank access, and cash. Just paid for a stove all cash, the cashier didn't even know how to count it. lmao
What's going to happen to the hidden cash when they go digital?
Of course, keeping cash on-hand means foregoing any profits from investing it.
@@ozzierabbit587 Yep. These days 'investing' looks too much like gambling. With the upcoming admin, def.
Don't do online banking!
Yes you have a witness here! $38 missing would give me a stomach ache and heart palpitations. 😅
The problem is not the bank. It's your phone company. They are ones helping the crooks by switching your phone number to their SIMs. We all pointed fingers at the wrong party. You should sue your phone company to get your money back.
banks should not use SMS / text. It's not safe and they know it.
Sue them both. Both make it way too easy. Banks hold your money so they need to come up with the solution. They were the ones to release it not the phone company. Phone company should be sue for making it too easy to sim swap without enough verification. Banks need more verification not just a text. Should have to answer a few questions too.
I bet if you lost your phone you would want to be able to call your carrier and get your number working on your new phone. The phone company is switching the SIM because the caller provided enough information to convince them it is you.
@@reefhound I would drive to whatever passes for their local office/sales outlet and do the transaction there. It is an opportunity for them to in person verify you are who you say you are (official ID) versus a remote conversation over the web.
@@CoolheadSteadyhand bingi!
Cricket wireless requires people to go into a store and have employee to swap a sim card. Not all phone Companies allow a phone call to swap a sim card.
I have Cricket. I upgraded my phone at a big box retailer and did the swap myself in the parking lot. It didn't even involve a physical swap, since the two devices used different sized SIM cards. I simply activated the new phone, signed in to my Cricket account, and automated processes took care of the rest. This was before SIM locking became available.
Good to know! cuz I use them
Got cricket
I use Cricket and someone was able to take my phone number and changed my pin that I had to protect the account. The problem is once they have your number they can change the pin because Cricket will send a text message with a verification code which enables them to reset the pin.
@@timcory4455 last time i got a new sim card, i had to go to the store. They would not change it over the phone. This was a few years back. You aren't telling all the details here. You are leaving out some details.
When youre setting up most accounts online they usually ask you what u want to use as your security question or in some cases they will let u make up your own security questions. Always give inaccurate answers that only u know. Or make up a riddle that only u know.
I use fake answers, too! Know my mother’s maiden name or favorite first pet? So what!
Thank you! I'm going to change that this weekend on all my accounts.
Fake answers was not something that ever came to mind. I might need to try that
I have been scammed in many ways. It’s disgusting.
And the sick part of the whole thing is everyone wants you to fill out your personal information online. I refuse because I have to have a pin number to file my taxes with my state and the IRS that’s how severe I have been hacked. And yet you can’t do anything without it being online, online is not safe. !!!
or you can do like my mom, that just refuses to have any banking info on her phone. and then still freaks out when she hears about the scams.
So me😅
Have you ever faced this cyber scam like this? Share your story in the comments below!
No, but luckily I found another video a few weeks ago about this. I use Tracfone and in the website, there's a "Line Lock". You have to get into your account on your web browser to change this. It adds an additional layer of protection. You can't switch any SIM by simply calling the carrier while it's locked.
@@mchenrynickyeah I noticed that too
Hey! Boyd..very informative video thanks so much...for keeping us up to date on our cyber security...i just want to know if having a physical sim on our cell phones rather than an E-Sim would be better to avoid the sim swapping in order to protect ourselves or is it the same vulnerability no matter the type of sim on the device??
You can lock your SIM/Account with the major cell service. I just locked mine up the other day through my cell service app. This Law was passed but the cell companies don't advertise it because they don't want you to know.
Will having a voip # app on your phone protect you? This way you're never actually using the phone number associated with your sim.
Thank you for the information. I was unaware of this, and my Sim card protection was not enabled. I just went to my carrier site and simply enabled. Thanks again! 😊
I had them sim swap me even when I had the fraud protection turned on!
Yet another reason data brokers need to go. If a data broker has any information from anybody and they sell it to anybody else aside from the person who owns that information they should be 100% liable for anything that happens to that person. Aside from that if a mobile carrier decides to do a Sim swap without your authorized permission at a odd time of the night they should also be held 100% liable
Phone companies and Financial institutions are completely at fault; the phone companies for making it so easy to 'sim swap' and Banks for not allowing stronger 2FA!
Because of this it’s become a lot harder to change phones or change your SIM with my carrier. I went into the carriers store first they had to text another phone on my account a code, then scan my license and then they had to call in and I had to answer questions to validate me. It’s nice they are taking precautions but we really need to figure out a faster way to verify a person.
Everybody laughed at me when I said I refused to tie my phone to any banking / financial / online apps and programs. I still have ZERO on my phone - all it does is enable phone calling and texting. That's it. Why is society so enthralled with risking their life savings and personal info?
Totally agree with you. I keep telling people to not use your phone as the central hub of all transactions.
@yaiburanakul8505 What do you suggest for those who are physically unable to do banking in a bank, or shop in stores? They use online banking and shopping.
Same here. It makes people who don't know much about technology feel as if they DO know something if they've got a bank card showing a sweet little picture on their phone.
I've never trusted phone banking either. I refuse to do it.
And everyone laughed at me when I refused to have banking apps on my phone. I don't even have PayPal on my phone.
Rolling out e-sims without sufficient security safeguards in place is negligent and needs immediate revision.
I'm still giving thought to this problem. I have two phones: a smartphone, used only when travelling; and a feature-phone, on 24/7. My financials are linked to the feature-phone. That number I am now routinely hiding. I'll be removing it from business cards and CVs. The smartphone? It's the phone most likely to be stolen, so I keep links to my finances to a bare minimum.
Good video.
Thanks!
Thank you!!
Great info Sir...thank you for posting and God Bless you and your family these holidays!
Lets make this simple. NEVER link any financials to your phone. EVER!!! If you want to pay via phone link use a credit card ONLY. You are responsible for only $25 OF LOSS USING A CREDIT CARD. A bank has no legal requirement to refund money stolen from your bank account. One more time...NEVER LINK ANY FINANCIALS TO YOUR PHONE.
Easier said than done, sometimes.
So what would you link it to?
@@TheRealScooterGuy Baloney. It's as easy as pie. Just don't bank by phone.
So you're saying only ever bank in person at an actual bank branch? That can be easier said than done for many people.
@@wildbill4496 Well, you can write checks to people, you can use an automated teller machine, and you can deposit checks by mail.
If you MUST bank online, we see in this video that it is unwise to use your phone. Instead, use your computer.
This one reason i hate job applications that demand too much information. What's to stop someone from posting fake job ads to get your recent addresses, jobs, phone number, social and etc. Can even have fake account security questions to get your maiden name or other information.
I agree with you. Once upon a time, one walked into to the place and filled out the a job application but now days more and more places do online applications, scary.
That's literally what is happening these days
had a daughter whose id was stolen and a home in NC or SC was bought in her name,, we found the bank who gave that person the loan for that home, we asked for the keys to the house as the social security number every thing else was under her name,, when we finally proved to that bank she was who she said she was they immediately foreclosed that home,, plus when i had my id stolen in Cali and Ohio i had to file id theft things with Social Security and IRS.
I personally think the breach is at Bank of America. Years ago I had an employee who requested a $7k loan from her 401k account, they processed the loan via a wire transfer to her account at BOA. Who stated they never received it. At that time she was in a bad place and didn't have the energy to fight it, so I tried for her. You would be amazed how many other people had, had the same problem. She should've gotten a lawyer involved, because I was able to get no where, the same (as I read), hundreds of others had the same problem and BOA didn't help at all. There was no way aside of her bank they could've gained all her personal data that they needed to pull this off.
I appreciate your explanations about what, how, and why. The more we understand their sneaky schemes, the better we can protect ourselves.
The same people who answer the Hindi helpline for tech support are the exact same people who call with scams. Let that sink in.
Yep. Working in the same building on the same floor
I'm starting to think that we have to revert back to the stone ages and do things in person...
It’s only going to get worse. Think about how ai will make scams harder to detect.
1000%.
Oh My Goodness! How Will Life Go On? The End of The World Has Come! /sarcasm.
@@WildBikerBillLet me have your bank details now and i Will protect you, im from bank
Thanks for your video. Clearly explained solution at end. Subscribed.
Another point here. Treat your assets like you do investing. You don;t put all your investments in one stock do you? With banks have multiple bands not one. If you get hit in one account you have the rest of your funds in multiple other insttutions. Never link any bank accounts or debit cards to your phone. For more safety in bank funds use CDs for as much of your bank funds as possible. These require you appear in person to access the funds. Same goes for mutual fund or brokerage companies, use multiple different companies.
Idk about all that... you would be way better off if you had put all your money into Nvidia or Microsoft or Amazon or Apple
Many people do not have enough assests for these suggestions. Some rely on employer direct deposit. Also for business purposes, checks are seldom used as they get lost in the mail so wire transfer and credit or debit cards are often used for transactions.
Thank You
Does this include my credit union app I use to check my balances and don't have any payment system that uses my phone number except zelle.
Should I take that off? I don't have a "wallet" on my phone. Zelle has to be used through the credit union app which I can't get in without a password.
Is my money safe? Or should I uninstall the app and go to the CU to check balances?
No credit or debit cards are saved to my phone either.
All I have is the app.
Once scammers take over your phone/email, they go to multiple bank websites to try and find all of your accounts
Terrific video, Boyd. Keep up the great work.
@@elliottcobin1468 thanks!
In Belgium you can only transfer your sim by phisically going to licenced shop with your digital ID. (the chip on the ID card).
Why isn't this standard practice with all carriers? They are at fault through gross neglengance imo.
Mahalo Boyd for teaching us things to look out for. I hope to view more of your videos soon, you explain things well so it’s easy for tech-less people like me to understand! Love from Hawaii!🫶🙏🇺🇸
Do you agree with FBI report to stop using 2 factor authentication? Would it help to remove banking app from my phone and login via laptop?
2FA is great but using a text message as the second factor is very insecure. Removing the banking app from your phone won’t help with this attack.
@BoydClewis what are your thoughts on allowing end user to reset 2FA by themself? For instance, user logs in with username password but has lost access to second factor. Is it a safe practice to allow this user to reset the second factor?
@@BoydClewis Why wouldn't removing the banking app help? The hacker needs to know what bank you use and your bank account number in order even attempt to drain your account. One place to obtain that info would be a banking app that's installed on your phone. It's not foolproof, but it would make them have to work harder to find your banking info.
I think they should...I have a cyberstalker, and he'd hack my TikTok accounts through my number, and somehow when I get my code, he'd have it too
😢i z
I switch out checking acct yesterday...i so smart
Thank you for the update. Also, I have face recognition on my phone as additional protection as well.
Face recognition has nothing to do with this video just fyi and also people can by pass your “ face recognition “ 🤔
Facial recognition is no good if you have selfie pictures on you phone because in the UK scammer are using AI to open your account
That's even worse security than what the video is all about.
Anything on your physical iPhone like that cannot protect you from a sim swap.
🤦♂️
All I'm getting so far is that I am screwed no matter what, unless I get rid of my phone, bank in person(I am 1800 miles from one of my banks), pay cash for everything, etc.
Hi Boyd,
Thank you for your video.
That is why most banks now have "In-App" messages, that can be toggled on, so all messages do not not to your phone but to the banking app itself.
As in no SMS/Text messages
Thank you for sharing this valuable info!
Take care.
I always hated all this technology. I dont even like to use Zelle.
I've never had financial apps on my phone. I've always thought it to obvious a target for hackers.
@WildBikerBill I don't either. I still hate them anyway.
PayPal is the Worst,
It s sounds like there call
Center is in India and to
Access your card they
Want your SS number first😮
@michaeldeane7368 That's another one. I never use it, and I get emails from it thanking me for a purchase. This 🖕 is for PayPal.
My bank account or credit card's are not connected too my phone. I'm old school it's the safest protection. I don't even have the app for my bank. Stay safe.
Love your work man, thanks 🙏
1:00 My Wife is as diligent as you when it comes to any withdraws, even 2 dollars doesn't get past her!
😂 good girl!
Same
They start off small to see if it will go through …the bam!
One of the biggest problems is doing business with Wells Fargo and Bank of America. I don't know why anybody with bank with either of these two
I heard alot bout Bank of America be disrespectful to their customers...Bank of America will never worry about me getting a credit card period!!! There frauds, they act like their broke can't give ur money back when they is the one who gave scammers ur money😢😢😢😢😢
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As a beginner what do I need to do? How can I invest, on which platform? If you know any please share.
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Yeah, 253k from Maureen duke, looking up to acquire a new House, blessings.
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Use number lock to prevent porting and sim swap. And use virtual card for phone payment so nobody can get it. Also change your password to credit cards regularly
What is "virtual card"?
@@madchatteress It’s a disposable card that functions just like any other card, it allows you to make purchases while not putting your actual card details online. You can easily reset them and get new numbers to use
This is very timely - I just recently bought a new cell phone and was unable to transfer my number from my old one without going into the actual provider store and providing ID before the number would be switched over. It was mildly inconvenient but compared to what could’ve happened, I’m not too upset about it.
Excellent video and great much needed information!
Thank u . I’m a victim of sim swap
My credit union only allows you to do wire transfers in person. People have often told me I’d be better off with one of the major banks due to convenience, but I’ve always stayed with them because they take security very seriously. Not only was the phone company massively incompetent by allowing his number to be switched to a different SIM with very little info, but the bank allowed 38k in wire transfers with nothing but some text verification messages?
I get SOS on my phone all the time. I just assumed it was bad service area.
In South Africa the banks can check with the mobile service provider using some api to check if there has been a recent sim swap on the number.
It's not just the banks we can't trust, our inland revenue department here in New Zealand 'accidentally' provided meta with thousands of their own citizens details & I still haven't received a resolve to this day, this occurred in September!
To avoid SIM swapping risk altogether, people should consider using a VoIP number specifically for their banks and other sensitive services, instead of their regular cell phone number.
...And where will that VOIP number be stored?.... your contact app.
@@macforme The VOIP number is not connected to your SIM. That's the point.
@@alaric49 Securing VOIP numbers can be harder than securing your SIM. I would not recommend this, unless you really know what you are doing.
Sho what do you think, will this protect you?
@BoydClewis will this protect you?
Thank you for sharing this. We've ensured through our carrier that the SIM card protection is active for each line...but it wasn't before I watched this.
Sounds like the phone company should be held liable
Stunning visuals! The footage really makes you appreciate the talent behind the scenes.
Most banks probably won’t have 3rd party sim swap detection tools and won’t pay for fraudulent digital/device detection, so be sure you have additional security measures with your carrier like randomized security codes only you would know. Check your credit report regularly and update your email address periodically. (Yes, it sucks changing EVERYTHING but is a must.)
Why didn’t you cover Simm swap and port out lock features available in all major cell carriers now?
I agree, reviewing and comparing each of the major carrier's procedures would be useful.
How many years long would the video be if he covered every possible situation in one video?? 🙄 Start your channel and apply your perfection.
Reminds me of the way enemy intelligence agents operate in war time. They take bits and pieces of info
and combine them like pieces to a jigsaw puzzle. Then they do their dirty work.
That’s a fact!
Why would BOA be responsible for the phone being hacked? Seems like the person that authorized the sim / number move would be company to go after
that's scammy in its own way, my bank makes me physically come in to get any info related to my account, even a phone password reset
Great video Bro.Calvin!
The banks that enable these scams must be forced in law to return the money to the victims' accounts.
Same happened to me with being scammed. Bank was scammed by fraudsters via cellphone and now I have to pay it back. Banks won’t help with fraud. It’s the banking system’s that need to be looked at!
Don't use banking apps....period. MFA everything and only login on protected computers.
They can still get to your accounts because this isn’t about the phone. It’s about the phone NUMBER!
Excellent explanation, thank you
Stealing access to the phone number alone will not give someone access, it’s when someone has access to your personal information and what you have on your device. And usually that kind of stealing can typically happen when someone has actually handled your phone. Stealing a phone number is actually easy, everything else takes much more to steal from someone’s personal accounts. The service providers should require preset authorization when service is established, no authorization, no changes. And an email and text to the users, and unauthorized changes should not be allowed for 72hrs. And if proper authorization is not provided the account will be suspended. It’s that simple, I foresee a hellish lawsuit against that company coming.
@9:20 Don't use the last four of your SSN, either.
My rule of thumb whenever I sign up for cellular service. I never sign up for esim. When I even saw the option for esim I've had my suspicions about it. And now I know why. But also if I don't know the number I don't answer. If it's important they will leave a message. And unless I'm expecting a call from somebody at a specific time and you know it's a number that I might not recognize but I'm expecting a call then I'll answer cuz sometimes say the doctor's office won't show up I was like an official business or whatever. But basically if it's not something that I recognize they can leave a message if it's important.
I'm with Cricket Wirless and you have to show your ID in store, or over the phone with customer service your own unique pin. Without either of those, you can't do anything. Every phone provider should do that.
They were still able to sim hack me even though I had a fraud PIN! Made wonder if it was an inside job!
@ What! Yeah that had to be a Cricket employee! I started locking my SIM card, check into that. It’s like a double password. You have your cricket pin, but then you have a unique password with your iPhone or android phone just to be able to change your Sim or ESIM.
@@Ninnjette- this was spectrum. It happened three times in three days!
@@kristinaanderson1047 yeah I know it’s spectrum, i’m just saying what cricket does for security so they could do it too if cricket can do it. Major thing is if you lock your SIM card, nobody can access your phone number.
This doesn’t really tell how to take precautions or set up protections. Where to find that info? How to safely scrub data off of websites that hackers routinely target? I’m thinking Amazon and sites that have access to so much consumer data.
Thank you for your service
Shouldn't the carriers be held accountable?
Does your cell carrier bear no responsibility? They're the ones who let themselves be tricked into the SIM swap. - And can a mobile customer order their carrier to deny any SIM swap unless I'm in their company store, in person, with photo ID matching my live, present smiling face?
I turned mine on for all the phones on my account. Thanks ❤️
I had it happen to me Memorial Day weekend 2021. It was terrifying. They stole all my cryptocurrency. Police acted like they couldn't do anything. I had to shut down everything completely. Messed up thing was I got my service back and then they SIM swapped me immediately right after for a second time. This dude speaks the truth. Most everyone I tell about this have Never heard of a SIM swap/hack. Protect your neck.
Never comment on facebook.What is your favorite color or anything like that?Those are fishing attacks.
I had read somewhere online on how to lock your sim card to prevent sim swapping via your cell phone carrier.
I can't guarantee this will prevent all sim swapping from happening, , but it is like putting The Club on your car when you park it, it won't 100% stop theft but it will persuade thieves to move onto a softer target.
Something worth looking into
If you put a password in your phone account they can’t do this because they don’t have it.
Unfortunately the FCC left the specific procedures for locking your SIM up to carriers, so there's no one blanket solution, but they ARE required to publicize those procedures and make them available. Typically they will require a password or PIN to make any changes to your account.
@@1MSally1965I had a password and it still happened to me.. see my main comment..
If you have verizon, you can lock your sim online.
Isn't that the mobile service providers fault for transferring credentials without effective security checks and validation?
EXACTLY; I've changed SIM cards many times and the phone company offers two options:
1. Go onto a corporate store and pickup a new SIM card.
2. They will mail new SIM to address listed on your phone account.
Guess best keep eye out for any and everything.
Informative video 🙏🏼
Back in the 70s, there was a band called Devo. Devo was an acronym for de-evolution. They predited that man would evolve to a point where he would have to start to de-evolve. We are getting close, if not, at that point in time already.
I am very old fashioned, I will not keep any bank information on my phones. I do not like auto draft rather instead setting up automated payments with my bank for specific bills. And I mail one or two paper checks per year.
This isn’t about bank info on your phone. That is not what they are hacking into. They want your NUMBER so they can use that to hack into your accounts. Which could be anywhere.