Poland is a fantastic country, but I couldn't believe what happened when we left... What's everyone thoughts? Use code YAD at checkout for further savings with Ekster wallets: partner.ekster.com/yadventuress
Nawet nie masz pojęcia jak potraktowali mnie w 2006 roku angielscy celnicy.... i nie miałem dziecka na ręku... jesteś żałosny... nie jesteście już królami świata.
@@mariuszmroczynski3267I’m so sorry about what happened to you in England 18 years ago. I think we can agree Yad is not responsible for British immigration, just like you’re not responsible for Polish one. You are calling him pathetic because he has shared his experience?! Conveniently, you have missed all the positive experiences he has shared in the video - would you call him pathetic for that too? I’m sorry you don’t have a child in your arms, but we do, and it’s literally every airline’s policy to check-in families first as priority. Just like families will be the first ones to board planes. So yes, people with kids do get preferential treatment. Always have everywhere in the world. Lastly, Yad is Kurdish and evidently doesn’t think he’s a king of the world. His people are systematically slaughtered in cold blood, and his family had to fled the war, so your implication of him being a “king” is very prejudiced. Lastly, just like the video states, we can all speak to each other with respect and have a civilized debate, without attacking each other and calling silly names. 🤷♀️
Winter in Poland is much less depressing than in the UK. I realised it working in the UK in the winter time. You literally can't go out nowhere other than running to work and from work or to the shop. It's so windy all the time, grey and hitting you with the rain, so usually there's no possibility to go for a walk or to relax outside. That's why I started missing polish winter and when I came back I was going for long walks. It was sunny and snowy, not much wind, just great in comparison ;)
I really like your films and you guys, but as a traveler, you need to consider a few things: The luggage weight limits are not about you personally but about the airport system. Overweight luggage will incur additional charges, and there is also a risk that your luggage might be weighed again during a customs check. The staff provided extra time to help you adjust your luggage, but it’s your responsibility to manage this before checking in. The border control staff did everything within their discretion to assist you. The issue was not about your entry stamp at the Polish border but rather the lack of a Schengen entry stamp from Latvia, where you crossed into the Schengen zone. This is a significant problem as Poland must adhere to Schengen rules, and problematic cases need to be reported. They could have detained you longer for clarification, as you might have exceeded the allowed time within the Schengen zone. They let you go quickly, but you should verify your situation before your next trip to ensure you have evidence of compliance with the rules. Currently, you only have an exit stamp but no entry stamp. You were significantly late at the gate. While the staff waited for you, remember that planes and trains, unlike town buses, have strict departure times and cannot wait for passengers. Other flights will not wait for those who are late due to personal issues. Poles can be assertive, and while they may have serious expressions or disapproval, they might still be trying to help you. Chopin Airport and LOT Airlines value their international passengers, especially those traveling between major destinations like India and Canada. If you believe they went beyond their limits, you should contact them directly. Also, be aware that foreigners entering the UK sometimes experience unpleasant treatment from border guards or other officials, who may not always be friendly or helpful. There have been instances where people were treated poorly (it was without any noticeable reason and far far worse plus time consuming than in your case) by outsourced staff who behaved similarly to border guards. I’m sorry to hear about your difficult experience and distress. Having had small children myself, I can empathize with your emotional reactions. Let’s work to avoid similar issues in the future. You are absolutely welcome back to Poland, and I hope your next trip will be wonderful!
As a tourist visiting your country it's not for us to tell you why it's safe or clean we are just sharing our experience, we don't have the in depth reasoning for these things. Please feel free to share the reasons :)
Why are you surprised (or even... shocked)? If you fly a plane inside the Schengen zone, nobody gives you stamps in your passport. And the strict official who didn't accept too much luggage was right. Regulations don't come from nowhere, they're about safety.
Once in my life I was treated rudely at the airport check-in. It was at Heathrow Airport in London. The lady spoke to me in an indiscriminate way because I had not checked in at the check-in machine. So don't write that in the world outside Poland, customers are treated so wonderfully.
I didn’t say the world outside Poland treat you better but there are many countries that don’t treat you like a criminal. Sorry to hear about your experience in the UK I know they are not much better to foreigners.
@@irenakarnat8236 I had a horrible experience at the Heathrow airport during my February trip to Paris. That was the worst connection experience I ever had. Because of it I was late for my flight to Paris. I was with my 10 years old daughter and we both said that in the future we will make sure to avoid Heathrow airport at all costs. I felt like a cattle in some kind of concentration camp while in a transit at London Heathrow. Actually I rerouted my return flight for that trip since I didn’t want to experience the same rude treatment.
I live in Reading 🇬🇧, but i seriously back to home 🏡 my Poland 🇵🇱 and video like yours convinced me that is good decision. I have enough UK. I feel very lonely in England.... God bless you m8❤
Common sense as you called it is this - you are foreign and miss a stamp in your passport so the airport and customs officers have to investigate. They are not there to be nice and smiling, they are there to keep the country safe.
You can keep the country safe without having an attitude and rude. 👌 I’ve been to many countries that have asked me tons of questions at the borders but with respect not like a criminal.
@@YadVenturess I'm Polish and I dealt with the same attitude coming in from America. They even made me call my grandma for proof that I had a residence in Poland lol. Not everything is specific to you.
@@YadVenturess I often find that British people mold everything to their preconceived idea of the world. "All my life I believed the UK was number one, and the east was a shithole so I was SHOCKED to arrive there and see that it wasn't" (when all they needed was either to use google, or not assume). Or also in your case "I'm a foreigner, so when an employee is pushy at an airport, it's because of me and they don't do it for anyone else"
@@YadVenturess as a kid I had a situation with my mom in Frankfurt, where the airport employees not only gave us a hard time, but also almost made us late for our plane by telling us to go to the wrong gate, at the opposite end of the airport. Was it because they didn't like us? Or because we were foreigners, or Polish? I don't have enough information to say so.
@@YadVenturess Actually I think I know what's so weird about it to me. The fact that you made it into a huge deal, and "they need to fix this, this is unacceptable" etc. Personally when smth like this happens to me, I'm like "damn that was annoying," maybe rant to a friend later, then am over it the next day, there is no shock or despair. Maybe I'm just used to being treated as a criminal in the US every once in a while lmao. Or I'm apathetic gen z. I think UK customers may feel be more entitled (in the literal sense) than in Poland (I'd say America but Karens do exist unfortunately). From my perspective, it feels strange and kind of whiny, and I can't understand it.
I’d like to add that the weight limit of your luggage is not about an aircraft, it’s about OSH regulations for employees at the airport and their maximum carry weight allowance. That’s why you need to rearrange it so it doesn’t exceed said weight per one bag. Sorry for your experience though
Yeah, maybe it is. The regulations were created in order to protect employees that load hundreds of suitcases every day. I’m not saying who’s wrong here, just wanted to clarify
@@dacedaine822 Hand luggage has certain dimensions and weight, excess amounts should be packed in checked luggage. You don't force it into the hatch or under the seat, and there's a reason for that. I also do not understand the explanation that a child is a reason to turn a blind eye to compliance with procedures, there are norms that are followed, or there is a problem. Not so long ago, I saw Italian women who had to leave a Belgian airport because, even though the plane was still on the tarmac, the staff did not agree to let them board. Boarding is over and that's it. Procedure.
@@tabaaza9884I have no idea what you’re talking about. There are literally family counters at the airports that check-in families as a priority. Plus we weren’t late, we came before they closed the gate and the flight took off on time. Absolutely no reason for staff to be rude to us and terrorize us.
number one: it does make sense for them to do not agree for just one bag... over the limit.... there are people handling those bags and plane has a whole luggage plan. number 2: there is a way to get stamped and it is your resposiblity to go thru customs, while you wife and child go EU way.... Having a baby doesnt give you extra points, it is at the wrokers discretion to treat u lighly... works the same for polish arriving in uk now .... take it easy and do your reaserch next time
1 - Nobody is handling my hand luggage but me, so that’s not true. 2 - It’s not my responsibility it’s the airline and countries airport responsibility to ensure they control who comes in correctly, when we landed our aircraft exit door was right into the baggage collection area and straight out into the country. 3 - I don’t expect to be treated lightly or have points but as a human being you do not speak to a family in such a disrespectful and condescending way it doesn’t give anyone the right especially someone working in customer service it’s disgusting. I’m sure when polish people arrive to the UK or leave British people don’t speak to them like that or make them feel like a criminal. 👍
@@YadVenturess You will be surprised by the stories about the treatment of Poles by the British services. What you describe is nothing compared to how British airport services treated Poles when they were not yet members of the EU. The only thing you had to deal with was the airline's lack of good service and the badge problem was most likely due to a mistake as as a UK citizen you most likely entered through the wrong gate, there are different gates for non-Schengen people. If you came from Latvia, you are already from the Schengen area, so you should have a stamp from Latvia. A member of my family was interrogated at a British airport for half a day while going to his aunt's funeral. He was a scientist whose work was published in Great Britain. It was his first time in the UK and he was only there for two days. He said he would no longer fly or travel to the UK because he was treated like a thug.
You're wrong on the last point. There was a case of Polish journalist who went to his daughter graduation at one of the prestigious Universities. He was locked up at the airport without any explanation for several hours and eventually forced to fly back to Poland. He did some investigation and found out that the reason of the incident were his conservative point of view. Apparently British government though he could start country wide revolution. How stupid was this.😮
@YadVenturess sooooo you put it on the plane yourself? 1 sb has to lit it on the plane 2 weight distribution on the plane. Also stop doing "especially with a baby" if they were rude what diff does a baby do? Same rules to all. Make sure Latvia stamps you a stamp. It's on you to know laws of were u at.
Hopefully this last bad experience won’t tarnish your overall impression of Poland, because, as you have highlighted it IS an amazing place! I first discovered Poland last year and like you was super impressed by all these things- incredible cleanliness everywhere, super authentic and overly helpful locals, great transport and infrastructure everywhere, fantastic discounts for seniors, great value for accommodation, experiences and food, wonderful scenery, very safe and stunning architecture! If you loved Warsaw’s shopping malls, you’d really love Gdańsk’s Forum Mall, which has a river running thru it! Incredible! Happy travels! Cheers from Australia
A long time ago I had a similar experience with a stamp in my passport. It was when Poland was not yet a member of the EU, although it was close. I was going to Switzerland by car, but for some reason I changed my plans and decided to fly. I stopped at a relative's on the Polish-German border, and the next day he took me to the airport in Berlin. Because he was taking me in his car, and at that time there were some facilities for residents of border regions in crossing the border, so no one checked us, we just showed our passports, but we didn't get any stamps. At the airport in Berlin, the border guard started asking me where I had crossed the border and why I didn't have a stamp. After explaining, he let me go. I flew, landed, as I said, Poland was not yet in the EU, so I stood in a long queue to check in for passengers from outside the EU. At one point, a Swiss border guard comes up to me and tells me to go to the window for EU countries. I told him that Poland was not a member, and he said that it didn't matter, I had to go. So I went. The guard at the window didn't even look at my passport, she just let me through. Again, no stamp. I had exactly the same situation on the way back. Again, I was pulled out of the queue for non-EU countries, again, no one even looked at my passport, again, no stamp. After landing in Berlin, again, the border guard was angry and confused and asked "where did you come from!", but again, it worked and he let me go. I crossed the border with Poland on foot, again without any checks or stamps. So from the whole trip, I only had two stamps in my passport, only from the Berlin airport.
That’s really interesting thank you for sharing, it seems like this is an often occurrence. I wonder if they have some form of log in the system when we actually enter their country.
I don't want to write a long story about how British Airways treated me at the London airport, I felt humiliated and ashamed of what they told me, British Airways is disgusting
Winter in Poland is beautiful. You should come over Christmas time. At the English airport, my perfume was taken away because it did not meet the travel conditions. They thought the Polish woman was carrying an explosive :D
A very strange situation happened to you at the airport - if you are overweight, you have to pay extra and it is quite a large amount. He probably wanted to be nice and so that you wouldn't pay extra, he advised you to put some things in your carry-on, which you treated as an attack on yourself
Poles are usually nice, but when they see someone's behavior, they treat it with reciprocity. It is similar with immigrants who settle here because it is our country and adapt to our rules. Illegal immigrants do not want to adapt and there is no place for them in our country. It's sad that you don't have freedom of speech, fortunately we don't have that yet, but we already have political prisoners.
Possibility of error: It may happen that passport control was absent due to some organizational error at the airport. If you did not receive a stamp when entering Poland, this may create a problem if you want to prove the date of your entry into the Schengen area, especially if you are planning a longer stay. What to do in such a case? If you haven't received a stamp in your passport and you should have, the best solution is to contact the border guards at the airport and report the situation. They can explain what happened and possibly put an appropriate stamp in your passport. This is especially important if you are planning a return trip to the UK or want to extend your stay in the Schengen area in the future.
I'd say all the things at the airport you experienced are rather to be expected in Poland. Here you have to be very punctual and strict with your schedule, otherwise there is a high chance you would be scolded. And it can happen publicly and by otherwise very nice person. I'm not like that, I'm pretty chill with my time but I'm used to that people here are impatient, very stressed with even minor delays (of course if they personally are responsible for them) and can be mad at you and show it if you're not respecting the time whether you are their friend, colleague, client, they are your clients, guest, host, etc. And if you know your short with time and still are relaxed and doing something else, not being in a hurry, Poles nearly explode; you can almost see the fumes out of their ears and noses. So no, no lunch, no changing diaper, no explosive diarrhea for anyone as excuses. Poles would tell you you had your time, it is not always smooth with procedures, that's what this additional time is for--not for relaxing. Same things with all the documents that are needed. Poles are complaining about bureaucracy, but they are very bureaucratic themselves every time they can and very rarely give a pass to those without any needed detail according to some list of rules, even though it changes nothing. It is even a part of normal, person-to-person conversations sometimes! Being petty about some minor detail and trying to outprove one another with battle on who knows better some needless rules and regulations. So you really might consider yourself lucky if you encounter someone who can brush it off like nothing. It is NOT standard here when it happens. You CANNOT count on people being loose on the formalities subject. And Poles generally think that is so important that scolding you is not being rude, but their duty, so you can be a better man in the future:) (it is, not making formal mistakes and being strict with time).
Appreciate your comment, however we did not delay anyone. We were last through the door as the gate was closing, but the flight took off on time just like it should. I understand people in this region like a direct approach (and so do I), but speaking to people aggressively and rudely is just a lack of education and poor taste. We can get our point across firmly in a respectful manner. Scolding strangers is wild (even my parents don’t speak to me like that, so no ways I’ll take it from a miserable pole lol).
@@blinski1Sure, I totally understand it happens. I just felt traumatized as it was happening on every step of our way trying to navigate the airport. Hopefully airlines and airport will invest in staff training! Given how expensive travel is and that it’s people like us who fund their operations, some better standards need to be in place.
I am 45 years old Polish emigrant in Ireland. I really like Ireland. I like Irish people , tradition, culture. Anyway I am Polish.... In Poland we have good people and bad ones.... Like everywhere.... We have alcoholics , criminals, drugs , drug dillers , we have crazy football ⚽ hooligans.... We have idiots on the roads.... car crashes.... We have all this.... All payments are monthly in Poland , basic wages is about 900 euro per month for most of population. We have large forest , wild nature , volwes.... 🦅 Eagles on the sky.... Poland was occupied by Russia from 1945 to 1989. It was hard times for everyone..... Troubles.... Police.... Red Party.... Red Government.... Secret Security Government Service called SB - mass murders..... Comunizm was a really hard times.... In September 1939 war world two started in Poland , two countries Germany and Russia attacked Poland , it was black 🖤 tragic September.... Polish 🪖 army lost in 5 weeks time .... Was no chances..... But partizants was a different story.... Home army called AK , 400.000 partizants was keep on fighting all the time. They are heroes... After the war we didn't got freedom.... New Red Party , Red POLAND.... Some partizants decided to keep continue fighting with new Government , 100.000 of partizants , we call them a doomed soldiers , they are heroes for us.... All of them was killed by police and army..... Every year 1 of March is a National day of doomed soldiers. Independent day in Poland is 11 of November. And we have 3 of May - constitution day. It was long time ago in 1791 was a constitution in Poland. Not everything is so nice in Poland..... 5.000 people per year do a susaide..... Sorry..... 2.000 people per year is killed on car crashes.... Sorry ... .. over 2 millions are diabetics..... sugar.... epidemy.... So we have good and bad people..... Country is generally peaceful... Polish football ⚽⚽⚽ national team is useless..... in football..... Sorry.... Poland is really good at volleyball 🏐. Not football. Poland doesn't take any emigrants...... Polish people are strongly religious... Catholics.....
Winters in Poland are mild, the climate is warming. Sometimes there is no frost and winter is more like autumn. And if there is frost, it is usually single-digit. Sometimes at night it can be, say, -15 (+-) but that is rare. On the other hand, summer in Poland is warmer than in Great Britain and generally there is less rain.
First month in warsaw I was just crying, I never forget it so many polish people were rude to me , they shouted on me so many times. Still as foreigner I met rude people quite often.
I have been flying with LOT airlines for maaany years and honestly, they've never, even once, treated me badly. Rules are rules, Chopin Airport is a large international airport, they have to follow all the principles so that everything could function well. Customs officers attitude may vary, but first and foremost they care about the safety of ALL travelers. As for the lack of a stamp in the passport - the problem was on the side of Latvia, not Poland. As for your late arrival to the gates - flight crew is always calling the last passengers over a loudspeaker before the boarding closes. I always go through security checks as quickly as possible, because the lines can be very long.
Hello glad you enjoyed Warsaw 😊 I am living in Sydney Australia and must say I do miss the Polish bakery shops ! When my friends visit me in Sydney they ask me haw the coffee shops prosper as you can only get banana bread brownie or tiramisu 😊 but the coffee is good ! I travel to Poland often and use Polish Arline in Europe and must say I never had that bad experience ? But yes they do have some rules especially with extra luggage to take some money from customer ? Lot have a lots to improve as national Arline especially in customer experience ? I travel to Poland with Emirates so you can notice the difference very quickly 😊! Some people should not be working there if the have problem with attitude 😊
The Polish bakery shops are honestly some of the best I've ever tried in the world! Incredible. I agree, it's more of a training issue from the airlines to ensure they don't have attitude towards customers but we can only hope this improves in the future as Poland will start to receive even more tourists in the future they need to be ready for it.
I think luggage weight is not about the airline; it is more about the health and safety of the people handling it. Let's say they allow you to have a few kilograms of heavier luggage, and someone pulls their back; they could sue the airline for allowing this.
Ahh stop crying that somebody just checked you. When I came to UK in 2002 when Poland was not in EU I had to cue for over 3 hours and than 2 officers where interviewewing me for over and hour. I was visiting my family . I had to prove them that I have somewhere so sleep and i had to show them how much money I have which is an absurd. You cant imagine how much rudeness I have experienced in UK. You have chosen to leave EU and now you have to deal with it Im afraid .
I'm polish and I have same experience on airport like you. Every year I'm flying some random country for summer holidays and the only bad experiences is from polish airports. Special bad treatment from wizzair, I'm no longer flying with them! I don't know why we are treated like criminals on airport but that how it always was and need to be changed 😢 stamp situation I had coming back from Turkey, date was not visible... so much problems like it's my fault...
Winter not much to do? No way all winter sports snowies wintermarkets christmas. Winter is magic, worse is outum. But when you see tree colours and nature in that season you also change your meaning. All seasons are magician and bring unique experiences like you were visiting different pleaces.
You do not have two passport checks within the EU. If you once cross the Schengen border, you are free to move within the whole area. There is no system allowing countries to see when someone who entered other EU country crossed their border because of lack of checkpoints. This is literally how Schengen Area works. That is why you did not have your passport checked in Poland. It was not a security, it was Polish Border Guard. Also, you need to know that Polish people conducting official business often may appear as rude, but they are mostly just serious, haha. Especially you can see that when dealing with law enforcement officils (e.g. border guard). They are not really into community policing etc.
Ja się na Markowskiej i Brzeskiej zawsze czułem bezpieczny. Po prostu traktowałem miejscowych jak ludzi, a oni mnie. Był czas, że regularnie odprowadzałem późnym wieczorem ówczesną narzeczoną z Dworca Wschodniego na ulicę Wiosenną. Droga wiodła właśnie przez ów "trójkąt bermudzki". Nikt nas nigdy nie zaczepił, a z czasem tak przywykli do moich regularnych odwiedzin, że z wieloma lokalsami byłem na ty. Nawet pies cię nie zaatakuje, jeśli nie okazujesz strachu i nie dasz się sprowokować.
As for the luggage weight... contrary to what someone said that it is about OSH regulations that airport employees need to adhere to - not true. I had a flight with my parents to Crete, Greece via Wizzair last year. They had only one piece of check-in luggage that was above the limit and no carry-on bags. The guy at the check-in desk just did his magic in the system and that was it. No repacking was necessary. So either something changed now or Polish Airlines (LOT) are just more strict in such situations.
I agree with the luggage, however they shouldn't stamp your passport as you were travelling within Schengen. There are separate exits at airports for European and non European destinations. If you had travelled from the UK then you'd go through non European part of the terminal where your passport would be stamped
If you are with baby thats cheat code to any Polish heart. We love them and we spoil them, never mind if it is our kid or complite strangers kids. Any way we are a little cold outside. Nothing wrong with that.
@@YadVenturess I think the Anglo idea of cold is "doesn't smile while walking down the street" or something. I don't know. I've been in the US, and in Poland, but I've never seen a difference. Maybe I don't pay enough attention...or maybe its just stereotypes lol idk
Me and my other half have been to Warsaw 3 times and we love it and we always fly into Modlin airport and never had any problems. Such a beautiful city and we did Krakow as well and that is beautiful.
I hate airports, checkout lines etc. I always get nervous there. It's very common to be offended by airport workers. It happened to be in NYC airport. Two airport workers were standing, watching people passing by. They were making offensive remarks about travelers. I guess, they didn't expect, anyone would understand them.
First situation is a strange AF and I agree that repacking was a solution for an nonexisting problem. But rest of the story is on you. As a non-EU citizen you should enter Latvia through customs as a first shengen country, probably you did not do proper research and went through EU citizens gate that was not guarded. It is your responsibility to do that, noone gonna hold your hand. Traveling with a baby is a hard task that I know well, planing one hour margin is proof that you have tipical UK though process, that your passport still matters more that others. surprise surprise... since brexit it does not. Karma is a bitch, now UK citizens are handled on Polish airports the way your customs handled us for years. You got your feelings hurt, in 2006 I was held hostage and interrogated for 3 straight hours on Lutton, just because I arrived from Poland and custom officer did not believe me that I just came to visit a friend for a weekend.
@@alh6255, which one? carryon luggage has to fit the compartment and has to be light. I travelled with a little baby, everytime my carryon luggage, if it was correct size, was treated as a sum of mine and juniors luggage, cause he had none or he only had a light diper parafinalia bag. I suspect that his luggage was not "a bit" over the the limit, as he states, but it was extremelly over the weight limit and to bulky to fit in to overhead compartment.
To put it simply - Polish Heaven And Hell experience in a nutshell - of short time trip :). I'm a Pole and can tell you that rudeness esp. in numerous public institutions may be a challenge. To get deeper Inside the Polish structure, one encounter more often bad smell of rotten behaviours of folks-clerks irrespective of your nationality. As it is a bit hidden but very true state of beng. It's dubious, man. I am 53 and experienced here endless mental clashes. Polish rudeness is however balanced with famous polish hospitality and everyone should be aware of it. It's like 2 sides of a coin 😂 So be prepared ;)
I am sorry about your bad experience at the airport..I can understand they made you to repack the bag, imagine if this guy was on probation and being watched ..if he was following the rules.. (stupid rules but ..rules) The incident with security or check in about not having a stamp..hmm...very strange that they took you strait to collect your bags without checking your passports.. But the incident with the last guy...wow !! Totally unacceptable .. You should send an email..or edit the title of this video adding (PLL LOT) to hopefully bring their attention.. I have been flying with LOT for the past 35 years between Warsaw and Toronto 2x or 3x a year and I dont remember having any issues. The crew on the flights are always very pleasant . All the best 😊
You should have just said you came from Latvia so in Latvia you got the stamp. You came from Schengen area. As concerns the late areival at the gate a bit your fault. You should preced to Non- Schengen area. You can feed your baby there as well. And drink coffee. You risked the flight go without you.
You look like a very nice couple and the experience must have been very unpleasant for you - I mean the commentary at the gate at the end. The other part was more or less normal but of course not perfect. There are limits on weight and sizes of baggages. If it was a carry-on then LOT could/should be more lenient because it is the flagship carrier in Poland. Otherwise, they are obliged to charge you for the overweight. The woman at LOT desk was grumpy but she let you go a cheap way, (so not nice but still acceptable). The woman at the border - just a bad luck but she could have been much worst. There is a rule 90/180 in Schengen - that is you can stay only 3 months every 6 months. Apparently, this rule is more and more watched in EU - she got orders to follow, probably she decided early on not to make a trouble for you in view that your wife was Latvian etc. But then she made her point - and she must issue a certain number of fines. The guy at the gates was sarcastic, it would be better if he either made a remark "please follow the rules" or simply rebooked you for another flight. But I think when you travel with children, they avoid to do so. A typical Polish family would say very humbly "I am so sorry to be late but my child .... was ill etc", then the guy would answer "don't worry, we are here to help you" and let you in. If you showed by your behavior that it was normal or acceptable to be late because you travel with a child, the guy chose to be sarcastic. It has nothing to do with how you look or where you come from. I would say that Polish nature is "order" with some "eastern" leniency towards an apologetic or sympathetic passenger. If you traveled by Air France, the best customer service in Europe, you would be waiting in a lounge for another plane and probably would have to buy a new ticket - it happened to me a few times. Once, I was late 2 min - they closed the gates and with a big smile "sorry sir, you were late".
Guess u got the stamp in Latvia because you came from Latvia which is in Schengen zone which , about security services it can be disgusting even for me as Pole living in Uk . Sorry for that our customer service is on a way to get better but compare with UK is still far away
I actually didn't even get a stamp in Latvia in or out either it was very strange but coming from a Schengen country could explain it. Thank you and hopefully services improve in the future 🙏
@@YadVenturess You wouldn't get a stamp out of Latvia (as your flight was a domestic Schengen flight), but you would have gotten one coming into Latvia. Schengen area is like one country for the purposes of border.
Really sad to hear about your encounter at the airport, but don't take it personally. Like you said you don't want to play the "race card". Yeah, don't. I'm pretty sure it had nothing to do with race. I was in that situation a lot of times. Basically people can be assholes no matter of the nationality. I'm glad you liked Poland, people like you are more than welcomed here.
Those guys who check passports are rude. I didn't take my Polish passport with me ones. I only had my British one, and they were very rude, saying that I should always have my Polish one with me because I'm a Polish citizen, and next time they won't let me in. Lol
The truth is that everything is so nice in Poland when you are a tourist for a few days, but in general rude people who disrespect you are very common and practically normal here. Poles treat other Poles badly too. It has nothing to do with nationality or rassismus.
I have to tell you as a Polish national. I've been flying for work worldwide for last 20 years and sadly LOT was the worst airline I have ever experienced, among over 50 other airlines. What you said exactly reflects my own findings. That is just to clarify that it has nothing to do with your appearance. I've been wondering why is that but couldn't find any sensible reason apart from poorly trained cheap labor being employed. At some point I've had enough enough to enforce my clients to book my flights by any airline but LOT.
interesting video. Just one comment: having to feed your baby is not a good reason why the entire plane full of passengers should wait and take off late. It's better to go through security first, and then eat, drink, and relax at some terminal cafe
Some thoughts: Your experience, including the flight on Lot to Warsaw was good. You ran into problems with security at the airport on the way back. Poland borders Ukraine, has absorbed a lot of Ukrainian refugees and some illegals. Poland does not particularly welcome what one might delicately call Asians. Neither you nor your wife are Polish looking. Although you have probably travelled more than I have, I have probably been travelling longer, about 60 years now. It is your responsibility to obtain the required visa stamps on your passport. You know as a Brit that you are travelling to an EU country. An EU country near a war zone. So this is the first mistake: leaving the airport even if Lot staff mistakenly herded you to baggage claim instead of taking you through security and customs entering, you could have claimed your bag then found your own way to security and they would have directed you to customs and stamped your passport. You did not because nobody insisted. You won't make that mistake again. The next difficulty is the luggage. You arrive at the check in either after being delayed at security or before but with an over weight bag. Obviously there is some heavy object in one bag that was not there before. They want to see what the object is, so they ask you to empty your suitcase. There is nothing suspicious so they ask you to repack it. Finally, you are late boarding. Lot realizes they have contributed to this fiasco so they hold your flight for you, at great inconvenience to hundreds of passengers. Maybe because you have a baby and you are not a terrorist. How could the Polish security be sure of that fact before doing what they did? Just speculating. Aviva in Akko
I’m Polish living in the USA. I love Poland but the customer service it is still locking. At the boarder control they treat you like a criminal just because. We’ve stayed in Wroclaw’s Ibis hotel because it was close to the train station and we were traveling next day to Krakow by train. Costumer service was horrible in that hotel. In Krakow and Warsaw we’ve stayed in US brand name hotels and customer service was very good and accommodating. When you fly within Europe you have to always remember to get a stamp in your passport. Last year we flew from London to Amsterdam and there was no passport control but someone has told us to go get a stamp so we don’t have any issues with the return trip back. Hopefully your next trip to Poland will be a better one. Good luck.
Thank you for sharing and feeling like a criminal is the best way to explain the feeling! There is a new system coming in soon for Europe and for British passport holders which will eliminate this issue moving forward hopefully 🙏
I get the other two issues however if the boarding starts at 2 and the departure is at 3 you should have came before dude… also playing the baby card got it man you got a baby but dont excuse urself with it because other people also do and not everyone is playing that card whenever they can… if you travel a lot you should know to allow some extra time for all the airport processes as saying that the airport is busy sound goofy. All I can say that in the uk they would smile to ur face and tell you that you are good and think the evils bout you behind your back and here he have spoken his mind and he wasnt wrong cheers mate
You exaggerate. Usually, people from low quality countries with extremely poor service expect to be treated exceptionally in western countries. You need to look how Polish people are treated at Heathrow or your country of origin. But, I guess it doesn't bother you
Airport employees are super stressed out and underpaid, thus this attitude, and this is when the real Polish characters might get up to the surface (something that I - as a Pole - get to experience all the time); anyways - sorry to hear that mate!
Yes, that’s what I thought - they are seriously underpaid and hence don’t care about anything… LOT airlines likely do not invest in staff training either.
@@YadVenturess Is random all have milion customer last week got decline compesesion from wiz air week later open case with aviationadr with in 2 days wizz air offer compesesion 🤔
Common sense is not that common these days. Plus there are always some strange/stupid/unfriendly people wherever you go. Just a matter of being unfortunate to come across them. Glad you enjoyed your stay in Poland.
Bro relax people are people and this woman is working ON THE BORDER OF COUNTRY SHE HAS TO BE SUSPICIOUS, she went through many different things on her job they are train not to trust they are train to make wrong people nervous, obviously you wasn’t wrong , yes you look middle eastern so don’t worry I lived in Poland during communism, police back then love to stop young men driving expensive cars and give them ticket for something stupid,why because od jealousy bro When i emigrated to Brooklyn often on weekends police was stoping polish drivers to see if they are not drunk , should I be upset because yes this was true that a lost of polish drunk and drive ? Should I make a feet or understand that they care for safety? Once in USA I bought spice for meat and then on Florida airport some electric device showed I have explosives They narrowed search and did find its spice but still they put rubber gloves and touch every part of my body at the same time apologizing for it I told them to not worry I understand there is safety involved. Yes Polish airlines LOT can be rough hate service also , With my last return from Poland to USA right next to us there was a family of 5 from India , one of they kids vomited before plane took off Oliver the floor After coming home my wife broke with COVID then I got it from her 😂😂😂😂😂 Should I make claim about it ?/ life is life bro And this is not the end of the story , we landed in Chicago and find out that airport is under construction, we stranded in 2 plus hours lane worrying we won’t make it for next plane Standing there with thousands of people with hardly any AC This just happened 3 weeks ago Live in USA since 1988 and love Poland more and more and thinking about returning because yes it’s feels so safe Blessings bro and don’t worry we polish people have went through more then 160 years of suffering wars partitions German occupation Soviet occupation German war Russian war we are recuperating. Mentally also We learned not to trust because we have been betrayed many times even by our allies
I don’t know why people are still stuck in a history of world war two that ended almost 80 years . I’m Polish and been living in the USA since 1981 and every time I go to Poland I’m sick of this hatered towards German people. My best friend is from Germany was she born long after the war, so how is she responsible for German crimes committed 80 years ago? Yet so many Polish people live and work in Germany. Polish people just have to learn how to be more acceptable, because not every Muslim is a terrorist, etc. Be open minded. Here Yad made a beautiful video about Poland and is being criticised for his experience at the airport. I’ve traveled with my child since he was a baby and only in Poland we get this nasty treatment.
@@byte_vids_alt174 because it’s proven that trauma travels 3 generations Now do you understand it’s not up to us ???? Also pls don’t forget that during all of this years of oppression Germany and Russia have killed so much of Polish intelligence that we had to build new intelligence from zero in most cases Do you understand what is intelligence gap ? And how this gap can be solved? It’s not economic gap btw
@@byte_vids_alt174 also I did not mention hate to Germans for all they did in past but I love they government for making new BS in Europe Don’t forget why Europe union was founded do you know why? As a guarantee of peace in Europe So Germany won’t be attacking any more countries in order to be economical power each time they have a crisis instead Germany will be attacked n charge of most of economy in Europe What a joke
@@byte_vids_alt174This is not about World War II, but about contemporary German policy towards the countries of Central Europe. You would be surprised at the level of nervousness among Czechs about what is currently happening in Germany. German policy does not enjoy a good reputation throughout the EU, hence the lack of sympathy, not only from Poles. Poles live and work in many places around the world. Many migrants also live and work in Poland, sometimes from countries hostile to Poland. What of it? Having a child does not exempt parents from following procedures, and why should it be? A parent is not a sacred cow. Children are loved, but parents should follow procedures.
You entered the Schengen zone in Latvia, so you should have get your stamp there. Your flight from Latvia to Poland was an internal Schengen fight, this is why there was no stamping area when you landed in Warsaw. But yeah, rude. You should complain anyway. One can always say what they need to say in a polite manner, don't they? The man that you showed at the beginning of you video is a disgusting boor. Compared to him, Tramp is a gentleman. I think this is the image of himself that he's been creating, because he talks to people like that: coarse and vulgar. Regrettably, people like that are everywhere, also in Poland, including the ones you met at the airport, and boors vote for boors.
you do not get stamps within Schengen area :D you should say you came from Latvia. On the other hand, if that is your actual passport on this video then do not be surprised, it looks like a russian passport to me ;)
@@YadVenturess it is, but it's the hardest thing to change.And it's a shame to all of us. It's mainly due to our education system. It doesn't teach kids compassion and cooperation. And it is the main reason why I still live abroad and I absolutely hate it about my country. I'm very sorry to hear that you guys also had to experience that rudeness. I hope that the next generation of my compatriots will be more open minded and will have more common sense. All the best to you.
Behavior at the airport is a part of Polish culture that I honestly despise. In this country, people who have power over others tend to look down on everyone. After living in the UK for 12 years and returning to Poland, I find it extremely difficult to deal with this. I often argue with people who behave that way
My family have been living here since always and we have been treated badly many times. Doctors can tell you here that your very ill child is healthy and you are a hysteric mother and such things. Very disrespectful, unprofessional and often just mean people. And yes, I am saying that about my own countrymen, because I live here and I have experienced it so many times.
Coffee for 2 euro ???? Bullshit mate....coffee in Poland its more expensive than in London. Price of flat white in most of the coffee shops in Poland it's around 20zl which is 4 pounds (+-same price for cappuccino)
We were staying near central station and got our coffee from bakery type places and they were never more than 2-2.50 euros, but I’m sure there are some fancy cafes that charge way more!
Thanks for the interesting video! I really like your narrative style. I agree with you about the observations. I think what you’ve presented is kind of “Poland in a nutshell.” When I was moving back after living in the USA and Austria, I knew I was going to be back in a beautiful, clean, safe, and exciting country, but I also feared the cultural shock of coming back-in Poland, there is an extraordinary high proportion of people (even if still a minority) for whom such extremely rude behavior is acceptable to exhibit. By the way, this is not racism; every Pole goes through such a thing from time to time. And the more sensitive ones, especially from good families, suffer the most. And yes, the fall and winter can be quite depressing, too. But I realized that I can build some mental resilience, stick to positive people on a daily basis, and visit places like Tenerife in winter-and then Poland is probably the best choice to live, for Polish people and beyond 😎. I wish we had more people like you! In fact, it would be my dream for Poland to retain its character while receiving some truly enriching immigration in the future, perhaps with the British people managing/staffing our customer service, for example 😊
Thank you for sharing your experiences, it’s really insightful to read. Tenerife in the winter sounds like a great idea to beat the cold! Regarding locals getting the same treatment, I can only hope that the future generations change the ways of the old mindset as I feel this is likely where it’s coming from. 🙏
It’s sad that we’re using “culture” as a green light to be rude to someone. I could never speak to someone like that, I think it’s a lack of education and poor taste. It doesn’t cost us a dime to be respectful.
As pole I am sorry for the experience from the customer service at the airport,because I know how it is in here,due to usually you can(but not always) meet with that kind of a treatment as a customer in Poland.The stuff can usually be ignorant of you or simply rude just talking you off,because they allow themselves to get their:humor,emotions and attitude be on when they work and CEO's or their bosses don't usually put a firm or observable hand on it to stop that nonsense.
Sorry, but if the whole plane is waiting just for you, you are the rude person, not the airline. Your family is not more important than the other passengers on the plane. I agree that LOT staff could be nicer. But you can look at it differently, like the guy was genuine, he was angry and he showed it. Zero customer service fakery. In countries like the US this would be unacceptable, but in Eastern and Central Europe you can sometimes be rudely reprimanded. It's a cultural difference, I guess. As for the rest of your experience at Chopin airport, I couldn't agree more. LOT's baggage rules make no sense.
We weren't the last ones on the plane due to our own reasons but because airport security was busy, which caused the delay, as mentioned in the video. I understand there are cultural differences in Eastern and Central Europe, but cultural differences should not prevent someone from acting humanely towards a family that was clearly trying to make it. He should have behaved more appropriately and not been condescending by saying, 'You had time to eat, but you can’t be on time?' Who is he to judge us and speak to anyone that way? This goes beyond poor customer service-it shows how he is truly a disgusting person to speak to a family in such a manner. He was not genuine at all.
I was once the last to board a flight and the Danes in Copenhagen smiled, but clapped ironically, without any harsh looks or words. Nobody was rude. It was a "thank god you made it" attitude. A rapidly diminishing, but still extant, attitude in Poland in state-owned institutions and companies is that the paying customer is a nuisance, or should grovel, bow, and scrape with gratefulness at the feet of their power and authority. Screw them and that attitude.
It was the Polish bureaucracy’s fault, from what he’s saying. The airline guy not only judged them, but also offended them directly. As Poland opens up to foreigners, those rude Poles will finally realize that their behavior is pathological and should be ashamed rather than offending and shaming others.
@@janhusar9105 By the way, your "Son of a Goat" (attempted) insult is hilarious. I'm not offended, of course, but if you don't mind, I might use it the next time (increasingly fewer) a Nationalist screams "Bog, Honor, Ojczyzna" in my face. I used to answer: "Bób, Hummus, Włoszczyzna", but "syn kozy" sounds funnier. Get a thicker skin.
Warsaw Old Town is fake. It looks like cheap Hollywood movie decoration. But on the other hand it proves that we always clean up after our guests. Even the uninvited ones. Warsaw has changed dramatically since communism fell. I didn't like it before, but now it's a completely different city.
I’m really sorry to hear the ending :( So disrespectful and rude. I’ll never understand why some people pour their frustration and bad manners or bad mood on innocent kind people
it was rasism. I'm Polish and there are rasists in Poland and u were unfortunate enough to meet them. Sorry u had to experince it. Hope u will come back to Poland despite what have happened. If you come back u need to see Gdansk, Krakow and Zakopane. Take care mate.
You may be surprised to know this, but people at the airport did everything the could, to make sure that you're not coming back, that's the problematic side of Poland.
I agree with you on Polish airport security staff. I am Polish but live in Australia. Last year, we were flying from Wroclaw in South West Poland to Malta. At the security check, they discovered that my wife has some cosmetics in the hand luggage. They treated her as a potential terrorist, yelled at her, body searched etc. Because she was anxious they assumed she is on drugs or drunk and forced her out of queue into the toilet. Then she had to queue again, risking missing the flight. Because I was watching the scene from the distance, I saw them laughing and making jokes between themselves. We were treated horribly. There is nothing to do with you being a foreigner. My theory goes as follows. This was a regular treatment during the Iron Curtain times. Some of these airport officers must have been following behavioural patterns of their older collegues or even family members. These security positions tend to be transgenerational. Long after EU accesion, I could still see soldiers parading with arms at the airport. Let's hope this rude behaviour is a relict of old bad times and will go away soon. 😊
So did LOT get back to you? I doubt it as they are good at ignoring. Try e-mailing them your grievances. They simple ignore & don’t even acknowledge your complaint. Btw I had the same situation + attitude on leaving the country as I had no arrival stamp so it’s not down to race!!
Poland is a fantastic country, but I couldn't believe what happened when we left... What's everyone thoughts?
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Make sure you lodge a complaint.
Nobody 'likes' LOT Polish Airlines.
Great wallets! 👌
Nawet nie masz pojęcia jak potraktowali mnie w 2006 roku angielscy celnicy.... i nie miałem dziecka na ręku... jesteś żałosny... nie jesteście już królami świata.
@@mariuszmroczynski3267I’m so sorry about what happened to you in England 18 years ago. I think we can agree Yad is not responsible for British immigration, just like you’re not responsible for Polish one.
You are calling him pathetic because he has shared his experience?! Conveniently, you have missed all the positive experiences he has shared in the video - would you call him pathetic for that too?
I’m sorry you don’t have a child in your arms, but we do, and it’s literally every airline’s policy to check-in families first as priority. Just like families will be the first ones to board planes. So yes, people with kids do get preferential treatment. Always have everywhere in the world.
Lastly, Yad is Kurdish and evidently doesn’t think he’s a king of the world. His people are systematically slaughtered in cold blood, and his family had to fled the war, so your implication of him being a “king” is very prejudiced.
Lastly, just like the video states, we can all speak to each other with respect and have a civilized debate, without attacking each other and calling silly names. 🤷♀️
Winter in Poland is much less depressing than in the UK. I realised it working in the UK in the winter time. You literally can't go out nowhere other than running to work and from work or to the shop. It's so windy all the time, grey and hitting you with the rain, so usually there's no possibility to go for a walk or to relax outside. That's why I started missing polish winter and when I came back I was going for long walks. It was sunny and snowy, not much wind, just great in comparison ;)
I think most places are better then UK in winter 😅 will have to explore Poland one day in the winter
Thx m8 and I am happy for you.
I really like your films and you guys, but as a traveler, you need to consider a few things:
The luggage weight limits are not about you personally but about the airport system. Overweight luggage will incur additional charges, and there is also a risk that your luggage might be weighed again during a customs check. The staff provided extra time to help you adjust your luggage, but it’s your responsibility to manage this before checking in.
The border control staff did everything within their discretion to assist you. The issue was not about your entry stamp at the Polish border but rather the lack of a Schengen entry stamp from Latvia, where you crossed into the Schengen zone. This is a significant problem as Poland must adhere to Schengen rules, and problematic cases need to be reported. They could have detained you longer for clarification, as you might have exceeded the allowed time within the Schengen zone. They let you go quickly, but you should verify your situation before your next trip to ensure you have evidence of compliance with the rules. Currently, you only have an exit stamp but no entry stamp.
You were significantly late at the gate. While the staff waited for you, remember that planes and trains, unlike town buses, have strict departure times and cannot wait for passengers. Other flights will not wait for those who are late due to personal issues.
Poles can be assertive, and while they may have serious expressions or disapproval, they might still be trying to help you.
Chopin Airport and LOT Airlines value their international passengers, especially those traveling between major destinations like India and Canada. If you believe they went beyond their limits, you should contact them directly.
Also, be aware that foreigners entering the UK sometimes experience unpleasant treatment from border guards or other officials, who may not always be friendly or helpful. There have been instances where people were treated poorly (it was without any noticeable reason and far far worse plus time consuming than in your case) by outsourced staff who behaved similarly to border guards.
I’m sorry to hear about your difficult experience and distress. Having had small children myself, I can empathize with your emotional reactions. Let’s work to avoid similar issues in the future. You are absolutely welcome back to Poland, and I hope your next trip will be wonderful!
You dont need a stamp from Poland you need a stamp from where you entered into Schengen (so in your case probably Latvia)
Everyone who came to Poland says they are surprised! Mainly they praise safety and cleanliness. Unfortunately, everyone is afraid to say why!?🫢
As a tourist visiting your country it's not for us to tell you why it's safe or clean we are just sharing our experience, we don't have the in depth reasoning for these things. Please feel free to share the reasons :)
Nie ma nie legalnych imigrantow ale jest dużo kradzierzy przez ukrainców ktorymi przepelnione sa polskie wiezienia .
@@YadVenturess As a Pole... It's beacuse lack of mass migration.
Dlatego ze nasi imigranci wciskali im ciemnote jaka to polska zla i ogolnie srali we wlasne gniazdo jak to mamy w dna
@@bilbobaggins2302 lack of 3rd world immigration to be precise. I'm fine with the rest.
Why are you surprised (or even... shocked)? If you fly a plane inside the Schengen zone, nobody gives you stamps in your passport. And the strict official who didn't accept too much luggage was right. Regulations don't come from nowhere, they're about safety.
Once in my life I was treated rudely at the airport check-in. It was at Heathrow Airport in London. The lady spoke to me in an indiscriminate way because I had not checked in at the check-in machine. So don't write that in the world outside Poland, customers are treated so wonderfully.
Yes it's true I have the same experience with the checkin machine which was out of order and nobody wants to help me at Heathrow Airport in London
I didn’t say the world outside Poland treat you better but there are many countries that don’t treat you like a criminal. Sorry to hear about your experience in the UK I know they are not much better to foreigners.
@@irenakarnat8236 I had a horrible experience at the Heathrow airport during my February trip to Paris. That was the worst connection experience I ever had. Because of it I was late for my flight to Paris. I was with my 10 years old daughter and we both said that in the future we will make sure to avoid Heathrow airport at all costs. I felt like a cattle in some kind of concentration camp while in a transit at London Heathrow. Actually I rerouted my return flight for that trip since I didn’t want to experience the same rude treatment.
I live in Reading 🇬🇧, but i seriously back to home 🏡 my Poland 🇵🇱 and video like yours convinced me that is good decision. I have enough UK. I feel very lonely in England....
God bless you m8❤
Thank you mate, you have a great country with a lot happening! I’d deffo consider living there one day
@YadVenturess you are very nice and polite gentleman 😊 Bless ;)
Common sense as you called it is this - you are foreign and miss a stamp in your passport so the airport and customs officers have to investigate. They are not there to be nice and smiling, they are there to keep the country safe.
You can keep the country safe without having an attitude and rude. 👌 I’ve been to many countries that have asked me tons of questions at the borders but with respect not like a criminal.
@@YadVenturess I'm Polish and I dealt with the same attitude coming in from America. They even made me call my grandma for proof that I had a residence in Poland lol. Not everything is specific to you.
@@YadVenturess I often find that British people mold everything to their preconceived idea of the world. "All my life I believed the UK was number one, and the east was a shithole so I was SHOCKED to arrive there and see that it wasn't" (when all they needed was either to use google, or not assume).
Or also in your case "I'm a foreigner, so when an employee is pushy at an airport, it's because of me and they don't do it for anyone else"
@@YadVenturess as a kid I had a situation with my mom in Frankfurt, where the airport employees not only gave us a hard time, but also almost made us late for our plane by telling us to go to the wrong gate, at the opposite end of the airport. Was it because they didn't like us? Or because we were foreigners, or Polish? I don't have enough information to say so.
@@YadVenturess Actually I think I know what's so weird about it to me. The fact that you made it into a huge deal, and "they need to fix this, this is unacceptable" etc. Personally when smth like this happens to me, I'm like "damn that was annoying," maybe rant to a friend later, then am over it the next day, there is no shock or despair. Maybe I'm just used to being treated as a criminal in the US every once in a while lmao. Or I'm apathetic gen z. I think UK customers may feel be more entitled (in the literal sense) than in Poland (I'd say America but Karens do exist unfortunately). From my perspective, it feels strange and kind of whiny, and I can't understand it.
I’d like to add that the weight limit of your luggage is not about an aircraft, it’s about OSH regulations for employees at the airport and their maximum carry weight allowance. That’s why you need to rearrange it so it doesn’t exceed said weight per one bag. Sorry for your experience though
Isn't it officious if a family with one bag, overweight for an individual, but underweight if combined with the others, is delayed?
Yeah, maybe it is. The regulations were created in order to protect employees that load hundreds of suitcases every day. I’m not saying who’s wrong here, just wanted to clarify
This was a hand luggage though, so no staff are required to load / carry it.
@@dacedaine822 Hand luggage has certain dimensions and weight, excess amounts should be packed in checked luggage. You don't force it into the hatch or under the seat, and there's a reason for that. I also do not understand the explanation that a child is a reason to turn a blind eye to compliance with procedures, there are norms that are followed, or there is a problem. Not so long ago, I saw Italian women who had to leave a Belgian airport because, even though the plane was still on the tarmac, the staff did not agree to let them board. Boarding is over and that's it. Procedure.
@@tabaaza9884I have no idea what you’re talking about. There are literally family counters at the airports that check-in families as a priority. Plus we weren’t late, we came before they closed the gate and the flight took off on time. Absolutely no reason for staff to be rude to us and terrorize us.
POLAND IS CENTRAL EUROPE !
number one: it does make sense for them to do not agree for just one bag... over the limit.... there are people handling those bags and plane has a whole luggage plan.
number 2: there is a way to get stamped and it is your resposiblity to go thru customs, while you wife and child go EU way....
Having a baby doesnt give you extra points, it is at the wrokers discretion to treat u lighly...
works the same for polish arriving in uk now .... take it easy and do your reaserch next time
1 - Nobody is handling my hand luggage but me, so that’s not true.
2 - It’s not my responsibility it’s the airline and countries airport responsibility to ensure they control who comes in correctly, when we landed our aircraft exit door was right into the baggage collection area and straight out into the country.
3 - I don’t expect to be treated lightly or have points but as a human being you do not speak to a family in such a disrespectful and condescending way it doesn’t give anyone the right especially someone working in customer service it’s disgusting.
I’m sure when polish people arrive to the UK or leave British people don’t speak to them like that or make them feel like a criminal. 👍
@@YadVenturess You will be surprised by the stories about the treatment of Poles by the British services. What you describe is nothing compared to how British airport services treated Poles when they were not yet members of the EU. The only thing you had to deal with was the airline's lack of good service and the badge problem was most likely due to a mistake as as a UK citizen you most likely entered through the wrong gate, there are different gates for non-Schengen people. If you came from Latvia, you are already from the Schengen area, so you should have a stamp from Latvia. A member of my family was interrogated at a British airport for half a day while going to his aunt's funeral. He was a scientist whose work was published in Great Britain. It was his first time in the UK and he was only there for two days. He said he would no longer fly or travel to the UK because he was treated like a thug.
You're wrong on the last point. There was a case of Polish journalist who went to his daughter graduation at one of the prestigious Universities. He was locked up at the airport without any explanation for several hours and eventually forced to fly back to Poland. He did some investigation and found out that the reason of the incident were his conservative point of view. Apparently British government though he could start country wide revolution. How stupid was this.😮
@YadVenturess sooooo you put it on the plane yourself? 1 sb has to lit it on the plane 2 weight distribution on the plane.
Also stop doing "especially with a baby" if they were rude what diff does a baby do? Same rules to all. Make sure Latvia stamps you a stamp. It's on you to know laws of were u at.
Hopefully this last bad experience won’t tarnish your overall impression of Poland, because, as you have highlighted it IS an amazing place! I first discovered Poland last year and like you was super impressed by all these things- incredible cleanliness everywhere, super authentic and overly helpful locals, great transport and infrastructure everywhere, fantastic discounts for seniors, great value for accommodation, experiences and food, wonderful scenery, very safe and stunning architecture! If you loved Warsaw’s shopping malls, you’d really love Gdańsk’s Forum Mall, which has a river running thru it! Incredible! Happy travels! Cheers from Australia
What a wonderful video. Hope that you guys have had a good time in Warsaw, Poland.
Thank you Yasin! It's such a lovely country.
@@YadVenturess Wonderful. 😀
A long time ago I had a similar experience with a stamp in my passport. It was when Poland was not yet a member of the EU, although it was close. I was going to Switzerland by car, but for some reason I changed my plans and decided to fly. I stopped at a relative's on the Polish-German border, and the next day he took me to the airport in Berlin. Because he was taking me in his car, and at that time there were some facilities for residents of border regions in crossing the border, so no one checked us, we just showed our passports, but we didn't get any stamps. At the airport in Berlin, the border guard started asking me where I had crossed the border and why I didn't have a stamp. After explaining, he let me go. I flew, landed, as I said, Poland was not yet in the EU, so I stood in a long queue to check in for passengers from outside the EU. At one point, a Swiss border guard comes up to me and tells me to go to the window for EU countries. I told him that Poland was not a member, and he said that it didn't matter, I had to go. So I went. The guard at the window didn't even look at my passport, she just let me through. Again, no stamp. I had exactly the same situation on the way back. Again, I was pulled out of the queue for non-EU countries, again, no one even looked at my passport, again, no stamp. After landing in Berlin, again, the border guard was angry and confused and asked "where did you come from!", but again, it worked and he let me go. I crossed the border with Poland on foot, again without any checks or stamps. So from the whole trip, I only had two stamps in my passport, only from the Berlin airport.
That’s really interesting thank you for sharing, it seems like this is an often occurrence. I wonder if they have some form of log in the system when we actually enter their country.
I don't want to write a long story about how British Airways treated me at the London airport, I felt humiliated and ashamed of what they told me, British Airways is disgusting
Old town in Gdańsk is the best in Europe. I was fully amazed and immersed in it. Fell in love immidiately. No other place can compare in my opinion.
Would love to see it
Winter in Poland is beautiful. You should come over Christmas time. At the English airport, my perfume was taken away because it did not meet the travel conditions. They thought the Polish woman was carrying an explosive :D
Oh god 🤦♂️ sorry to hear that.. UK immigration is also a tough one for foreigners..
Greetings from stronghold ! Greetings from POLAND !
Poland 🇵🇱 it is CENTRAL, MIDDLE of Europe 😊
A very strange situation happened to you at the airport - if you are overweight, you have to pay extra and it is quite a large amount. He probably wanted to be nice and so that you wouldn't pay extra, he advised you to put some things in your carry-on, which you treated as an attack on yourself
Poles are usually nice, but when they see someone's behavior, they treat it with reciprocity. It is similar with immigrants who settle here because it is our country and adapt to our rules. Illegal immigrants do not want to adapt and there is no place for them in our country. It's sad that you don't have freedom of speech, fortunately we don't have that yet, but we already have political prisoners.
Possibility of error: It may happen that passport control was absent due to some organizational error at the airport. If you did not receive a stamp when entering Poland, this may create a problem if you want to prove the date of your entry into the Schengen area, especially if you are planning a longer stay.
What to do in such a case?
If you haven't received a stamp in your passport and you should have, the best solution is to contact the border guards at the airport and report the situation. They can explain what happened and possibly put an appropriate stamp in your passport. This is especially important if you are planning a return trip to the UK or want to extend your stay in the Schengen area in the future.
I'd say all the things at the airport you experienced are rather to be expected in Poland. Here you have to be very punctual and strict with your schedule, otherwise there is a high chance you would be scolded. And it can happen publicly and by otherwise very nice person. I'm not like that, I'm pretty chill with my time but I'm used to that people here are impatient, very stressed with even minor delays (of course if they personally are responsible for them) and can be mad at you and show it if you're not respecting the time whether you are their friend, colleague, client, they are your clients, guest, host, etc. And if you know your short with time and still are relaxed and doing something else, not being in a hurry, Poles nearly explode; you can almost see the fumes out of their ears and noses. So no, no lunch, no changing diaper, no explosive diarrhea for anyone as excuses. Poles would tell you you had your time, it is not always smooth with procedures, that's what this additional time is for--not for relaxing.
Same things with all the documents that are needed. Poles are complaining about bureaucracy, but they are very bureaucratic themselves every time they can and very rarely give a pass to those without any needed detail according to some list of rules, even though it changes nothing. It is even a part of normal, person-to-person conversations sometimes! Being petty about some minor detail and trying to outprove one another with battle on who knows better some needless rules and regulations. So you really might consider yourself lucky if you encounter someone who can brush it off like nothing. It is NOT standard here when it happens. You CANNOT count on people being loose on the formalities subject. And Poles generally think that is so important that scolding you is not being rude, but their duty, so you can be a better man in the future:) (it is, not making formal mistakes and being strict with time).
Appreciate your comment, however we did not delay anyone. We were last through the door as the gate was closing, but the flight took off on time just like it should.
I understand people in this region like a direct approach (and so do I), but speaking to people aggressively and rudely is just a lack of education and poor taste. We can get our point across firmly in a respectful manner. Scolding strangers is wild (even my parents don’t speak to me like that, so no ways I’ll take it from a miserable pole lol).
@@dacedaine822 I hate it, you can believe me. It happens less and less often, but you can still encounter that kind of behavior from time to time.
@@blinski1Sure, I totally understand it happens. I just felt traumatized as it was happening on every step of our way trying to navigate the airport. Hopefully airlines and airport will invest in staff training! Given how expensive travel is and that it’s people like us who fund their operations, some better standards need to be in place.
Warsaw is one of the most liveable cities in the world no doubt
Absolutely 👍
I am 45 years old Polish emigrant in Ireland. I really like Ireland. I like Irish people , tradition, culture. Anyway I am Polish.... In Poland we have good people and bad ones.... Like everywhere.... We have alcoholics , criminals, drugs , drug dillers , we have crazy football ⚽ hooligans.... We have idiots on the roads.... car crashes.... We have all this.... All payments are monthly in Poland , basic wages is about 900 euro per month for most of population. We have large forest , wild nature , volwes.... 🦅 Eagles on the sky.... Poland was occupied by Russia from 1945 to 1989. It was hard times for everyone..... Troubles.... Police.... Red Party.... Red Government.... Secret Security Government Service called SB - mass murders..... Comunizm was a really hard times.... In September 1939 war world two started in Poland , two countries Germany and Russia attacked Poland , it was black 🖤 tragic September.... Polish 🪖 army lost in 5 weeks time .... Was no chances..... But partizants was a different story.... Home army called AK , 400.000 partizants was keep on fighting all the time. They are heroes... After the war we didn't got freedom.... New Red Party , Red POLAND.... Some partizants decided to keep continue fighting with new Government , 100.000 of partizants , we call them a doomed soldiers , they are heroes for us.... All of them was killed by police and army..... Every year 1 of March is a National day of doomed soldiers. Independent day in Poland is 11 of November. And we have 3 of May - constitution day. It was long time ago in 1791 was a constitution in Poland. Not everything is so nice in Poland..... 5.000 people per year do a susaide..... Sorry..... 2.000 people per year is killed on car crashes.... Sorry ... .. over 2 millions are diabetics..... sugar.... epidemy.... So we have good and bad people..... Country is generally peaceful... Polish football ⚽⚽⚽ national team is useless..... in football..... Sorry.... Poland is really good at volleyball 🏐. Not football. Poland doesn't take any emigrants...... Polish people are strongly religious... Catholics.....
That’s why I always check in online.
Winters in Poland are mild, the climate is warming. Sometimes there is no frost and winter is more like autumn. And if there is frost, it is usually single-digit. Sometimes at night it can be, say, -15 (+-) but that is rare. On the other hand, summer in Poland is warmer than in Great Britain and generally there is less rain.
I agree the summer in Poland is so much better then the UK! If we're lucky we will get a month maximum of good weather..
First month in warsaw I was just crying, I never forget it so many polish people were rude to me , they shouted on me so many times. Still as foreigner I met rude people quite often.
Sorry to hear about your experience!
I have been flying with LOT airlines for maaany years and honestly, they've never, even once, treated me badly. Rules are rules, Chopin Airport is a large international airport, they have to follow all the principles so that everything could function well. Customs officers attitude may vary, but first and foremost they care about the safety of ALL travelers. As for the lack of a stamp in the passport - the problem was on the side of Latvia, not Poland. As for your late arrival to the gates - flight crew is always calling the last passengers over a loudspeaker before the boarding closes. I always go through security checks as quickly as possible, because the lines can be very long.
Hello glad you enjoyed Warsaw 😊 I am living in Sydney Australia and must say I do miss the Polish bakery shops ! When my friends visit me in Sydney they ask me haw the coffee shops prosper as you can only get banana bread brownie or tiramisu 😊 but the coffee is good !
I travel to Poland often and use Polish Arline in Europe and must say I never had that bad experience ? But yes they do have some rules especially with extra luggage to take some money from customer ? Lot have a lots to improve as national Arline especially in customer experience ? I travel
to Poland with Emirates so you can notice the difference very quickly 😊! Some people should not be working there if the have problem with attitude 😊
The Polish bakery shops are honestly some of the best I've ever tried in the world! Incredible. I agree, it's more of a training issue from the airlines to ensure they don't have attitude towards customers but we can only hope this improves in the future as Poland will start to receive even more tourists in the future they need to be ready for it.
I think luggage weight is not about the airline; it is more about the health and safety of the people handling it. Let's say they allow you to have a few kilograms of heavier luggage, and someone pulls their back; they could sue the airline for allowing this.
Ahh stop crying that somebody just checked you. When I came to UK in 2002 when Poland was not in EU I had to cue for over 3 hours and than 2 officers where interviewewing me for over and hour. I was visiting my family . I had to prove them that I have somewhere so sleep and i had to show them how much money I have which is an absurd. You cant imagine how much rudeness I have experienced in UK. You have chosen to leave EU and now you have to deal with it Im afraid .
I didn’t choose to leave the EU it was a terrible decision and trust me most people in the UK hate it, it’s mainly the uneducated that voted for it.
I'm polish and I have same experience on airport like you. Every year I'm flying some random country for summer holidays and the only bad experiences is from polish airports. Special bad treatment from wizzair, I'm no longer flying with them! I don't know why we are treated like criminals on airport but that how it always was and need to be changed 😢 stamp situation I had coming back from Turkey, date was not visible... so much problems like it's my fault...
Winter not much to do? No way all winter sports snowies wintermarkets christmas. Winter is magic, worse is outum. But when you see tree colours and nature in that season you also change your meaning. All seasons are magician and bring unique experiences like you were visiting different pleaces.
You do not have two passport checks within the EU. If you once cross the Schengen border, you are free to move within the whole area. There is no system allowing countries to see when someone who entered other EU country crossed their border because of lack of checkpoints. This is literally how Schengen Area works. That is why you did not have your passport checked in Poland. It was not a security, it was Polish Border Guard. Also, you need to know that Polish people conducting official business often may appear as rude, but they are mostly just serious, haha. Especially you can see that when dealing with law enforcement officils (e.g. border guard). They are not really into community policing etc.
Sorry to hear you experienced this from the airlines. Let us know if they ever contacted you (if they ever learn about it)
There are no dangerous places in Warsaw. Even the old Praga that used to have a bad reputation is safe now.
That’s great to hear 🙏
Ja się na Markowskiej i Brzeskiej zawsze czułem bezpieczny. Po prostu traktowałem miejscowych jak ludzi, a oni mnie. Był czas, że regularnie odprowadzałem późnym wieczorem ówczesną narzeczoną z Dworca Wschodniego na ulicę Wiosenną. Droga wiodła właśnie przez ów "trójkąt bermudzki". Nikt nas nigdy nie zaczepił, a z czasem tak przywykli do moich regularnych odwiedzin, że z wieloma lokalsami byłem na ty.
Nawet pies cię nie zaatakuje, jeśli nie okazujesz strachu i nie dasz się sprowokować.
I recommend to visit Wrocław or Kraków
Welcome bro
Thank you bro 👌
As for the luggage weight... contrary to what someone said that it is about OSH regulations that airport employees need to adhere to - not true. I had a flight with my parents to Crete, Greece via Wizzair last year. They had only one piece of check-in luggage that was above the limit and no carry-on bags. The guy at the check-in desk just did his magic in the system and that was it. No repacking was necessary. So either something changed now or Polish Airlines (LOT) are just more strict in such situations.
Yes exactly, it’s honestly down to the individual. We’ve been flying throughout Europe all summer with European airlines and never had this issue.
When comes to cleanliness, old town beauty, safety and food and infrastructure Poland 1000x better than UK.
Very true
I agree with the luggage, however they shouldn't stamp your passport as you were travelling within Schengen. There are separate exits at airports for European and non European destinations. If you had travelled from the UK then you'd go through non European part of the terminal where your passport would be stamped
Welcome ❤
Thank you ❤️🙏
If you are with baby thats cheat code to any Polish heart.
We love them and we spoil them, never mind if it is our kid or complite strangers kids.
Any way we are a little cold outside. Nothing wrong with that.
I know right? This is why we were surprised because 100% of the people in Warsaw were so kind and nice.
@@YadVenturess I think the Anglo idea of cold is "doesn't smile while walking down the street" or something. I don't know. I've been in the US, and in Poland, but I've never seen a difference. Maybe I don't pay enough attention...or maybe its just stereotypes lol idk
Me and my other half have been to Warsaw 3 times and we love it and we always fly into Modlin airport and never had any problems.
Such a beautiful city and we did Krakow as well and that is beautiful.
Glad you guys have a great time! As I mentioned there is nothing wrong with the country itself but the certain individuals at the airport.
@@YadVenturess I agree and I have never used Chopin Airport.
We are off to Rabat in two weeks time so looking forward to it and watched your vlog.
Do one on the east of England you will be amazed.
You mean a travel video?
I hate airports, checkout lines etc. I always get nervous there. It's very common to be offended by airport workers. It happened to be in NYC airport. Two airport workers were standing, watching people passing by. They were making offensive remarks about travelers. I guess, they didn't expect, anyone would understand them.
It’s a shame isn’t it? To be honest there are many countries that make you feel so welcome when you land and even when you leave.
First situation is a strange AF and I agree that repacking was a solution for an nonexisting problem.
But rest of the story is on you. As a non-EU citizen you should enter Latvia through customs as a first shengen country, probably you did not do proper research and went through EU citizens gate that was not guarded. It is your responsibility to do that, noone gonna hold your hand.
Traveling with a baby is a hard task that I know well, planing one hour margin is proof that you have tipical UK though process, that your passport still matters more that others. surprise surprise... since brexit it does not. Karma is a bitch, now UK citizens are handled on Polish airports the way your customs handled us for years. You got your feelings hurt, in 2006 I was held hostage and interrogated for 3 straight hours on Lutton, just because I arrived from Poland and custom officer did not believe me that I just came to visit a friend for a weekend.
KukusPique Luton airport is the pits.
This luggage story is not a non-existent problem, but a matter of safety procedures
@@alh6255, which one?
carryon luggage has to fit the compartment and has to be light. I travelled with a little baby, everytime my carryon luggage, if it was correct size, was treated as a sum of mine and juniors luggage, cause he had none or he only had a light diper parafinalia bag. I suspect that his luggage was not "a bit" over the the limit, as he states, but it was extremelly over the weight limit and to bulky to fit in to overhead compartment.
To put it simply - Polish Heaven And Hell experience in a nutshell - of short time trip :). I'm a Pole and can tell you that rudeness esp. in numerous public institutions may be a challenge. To get deeper Inside the Polish structure, one encounter more often bad smell of rotten behaviours of folks-clerks irrespective of your nationality. As it is a bit hidden but very true state of beng. It's dubious, man. I am 53 and experienced here endless mental clashes. Polish rudeness is however balanced with famous polish hospitality and everyone should be aware of it. It's like 2 sides of a coin 😂 So be prepared ;)
Thank you for sharing and yes you said it correctly! It has 2 sides to the coin 😅
I am sorry about your bad experience at the airport..I can understand they made you to repack the bag, imagine if this guy was on probation and being watched ..if he was following the rules..
(stupid rules but ..rules)
The incident with security or check in about not having a stamp..hmm...very strange that they took you strait to collect your bags without checking your passports..
But the incident with the last guy...wow !!
Totally unacceptable ..
You should send an email..or edit the title of this video adding (PLL LOT) to hopefully bring their attention..
I have been flying with LOT for the past 35 years between Warsaw and Toronto 2x or 3x a year and I dont remember having any issues. The crew on the flights are always very pleasant .
All the best 😊
Thank you for sharing your thoughts, the airline crew are actually fantastic it’s just the ground staff it seems.
You should have just said you came from Latvia so in Latvia you got the stamp. You came from Schengen area. As concerns the late areival at the gate a bit your fault. You should preced to Non- Schengen area. You can feed your baby there as well. And drink coffee. You risked the flight go without you.
I did tell them that I came from Latvia at the start of the conversation but they still took ages.
You look like a very nice couple and the experience must have been very unpleasant for you - I mean the commentary at the gate at the end. The other part was more or less normal but of course not perfect. There are limits on weight and sizes of baggages. If it was a carry-on then LOT could/should be more lenient because it is the flagship carrier in Poland. Otherwise, they are obliged to charge you for the overweight. The woman at LOT desk was grumpy but she let you go a cheap way, (so not nice but still acceptable). The woman at the border - just a bad luck but she could have been much worst. There is a rule 90/180 in Schengen - that is you can stay only 3 months every 6 months. Apparently, this rule is more and more watched in EU - she got orders to follow, probably she decided early on not to make a trouble for you in view that your wife was Latvian etc. But then she made her point - and she must issue a certain number of fines. The guy at the gates was sarcastic, it would be better if he either made a remark "please follow the rules" or simply rebooked you for another flight. But I think when you travel with children, they avoid to do so. A typical Polish family would say very humbly "I am so sorry to be late but my child .... was ill etc", then the guy would answer "don't worry, we are here to help you" and let you in. If you showed by your behavior that it was normal or acceptable to be late because you travel with a child, the guy chose to be sarcastic. It has nothing to do with how you look or where you come from. I would say that Polish nature is "order" with some "eastern" leniency towards an apologetic or sympathetic passenger. If you traveled by Air France, the best customer service in Europe, you would be waiting in a lounge for another plane and probably would have to buy a new ticket - it happened to me a few times. Once, I was late 2 min - they closed the gates and with a big smile "sorry sir, you were late".
Sorry you had to go through such bs
The same things happened to me
I lost my luggage and they took me to Lost and Found and I have no stemp
I am from US
Guess u got the stamp in Latvia because you came from Latvia which is in Schengen zone which , about security services it can be disgusting even for me as Pole living in Uk . Sorry for that our customer service is on a way to get better but compare with UK is still far away
I actually didn't even get a stamp in Latvia in or out either it was very strange but coming from a Schengen country could explain it. Thank you and hopefully services improve in the future 🙏
@@YadVenturess You wouldn't get a stamp out of Latvia (as your flight was a domestic Schengen flight), but you would have gotten one coming into Latvia. Schengen area is like one country for the purposes of border.
@@noodleppoodle No stamp in either it was very bizzar.
Really sad to hear about your encounter at the airport, but don't take it personally. Like you said you don't want to play the "race card". Yeah, don't. I'm pretty sure it had nothing to do with race. I was in that situation a lot of times. Basically people can be assholes no matter of the nationality. I'm glad you liked Poland, people like you are more than welcomed here.
Appreciate the kind words! I loved Poland a lot it's a great country and really looking forward to exploring more in the future.
Those guys who check passports are rude. I didn't take my Polish passport with me ones. I only had my British one, and they were very rude, saying that I should always have my Polish one with me because I'm a Polish citizen, and next time they won't let me in. Lol
That’s crazy…..
The truth is that everything is so nice in Poland when you are a tourist for a few days, but in general rude people who disrespect you are very common and practically normal here. Poles treat other Poles badly too. It has nothing to do with nationality or rassismus.
I have to tell you as a Polish national. I've been flying for work worldwide for last 20 years and sadly LOT was the worst airline I have ever experienced, among over 50 other airlines. What you said exactly reflects my own findings. That is just to clarify that it has nothing to do with your appearance.
I've been wondering why is that but couldn't find any sensible reason apart from poorly trained cheap labor being employed.
At some point I've had enough enough to enforce my clients to book my flights by any airline but LOT.
Thank you for sharing this 🙏
interesting video. Just one comment: having to feed your baby is not a good reason why the entire plane full of passengers should wait and take off late. It's better to go through security first, and then eat, drink, and relax at some terminal cafe
Some thoughts: Your experience, including the flight on Lot to Warsaw was good. You ran into problems with security at the airport on the way back.
Poland borders Ukraine, has absorbed a lot of Ukrainian refugees and some illegals. Poland does not particularly welcome what one might delicately call Asians. Neither you nor your wife are Polish looking. Although you have probably travelled more than I have, I have probably been travelling longer, about 60 years now. It is your responsibility to obtain the required visa stamps on your passport. You know as a Brit that you are travelling to an EU country. An EU country near a war zone. So this is the first mistake: leaving the airport even if Lot staff mistakenly herded you to baggage claim instead of taking you through security and customs entering, you could have claimed your bag then found your own way to security and they would have directed you to customs and stamped your passport. You did not because nobody insisted. You won't make that mistake again. The next difficulty is the luggage. You arrive at the check in either after being delayed at security or before but with an over weight bag. Obviously there is some heavy object in one bag that was not there before. They want to see what the object is, so they ask you to empty your suitcase. There is nothing suspicious so they ask you to repack it. Finally, you are late boarding. Lot realizes they have contributed to this fiasco so they hold your flight for you, at great inconvenience to hundreds of passengers. Maybe because you have a baby and you are not a terrorist. How could the Polish security be sure of that fact before doing what they did?
Just speculating.
Aviva in Akko
I wrote to LOT.
🙏
I’m Polish living in the USA. I love Poland but the customer service it is still locking. At the boarder control they treat you like a criminal just because. We’ve stayed in Wroclaw’s Ibis hotel because it was close to the train station and we were traveling next day to Krakow by train. Costumer service was horrible in that hotel. In Krakow and Warsaw we’ve stayed in US brand name hotels and customer service was very good and accommodating.
When you fly within Europe you have to always remember to get a stamp in your passport. Last year we flew from London to Amsterdam and there was no passport control but someone has told us to go get a stamp so we don’t have any issues with the return trip back. Hopefully your next trip to Poland will be a better one. Good luck.
Thank you for sharing and feeling like a criminal is the best way to explain the feeling! There is a new system coming in soon for Europe and for British passport holders which will eliminate this issue moving forward hopefully 🙏
I get the other two issues however if the boarding starts at 2 and the departure is at 3 you should have came before dude… also playing the baby card got it man you got a baby but dont excuse urself with it because other people also do and not everyone is playing that card whenever they can… if you travel a lot you should know to allow some extra time for all the airport processes as saying that the airport is busy sound goofy. All I can say that in the uk they would smile to ur face and tell you that you are good and think the evils bout you behind your back and here he have spoken his mind and he wasnt wrong cheers mate
You exaggerate. Usually, people from low quality countries with extremely poor service expect to be treated exceptionally in western countries.
You need to look how Polish people are treated at Heathrow or your country of origin.
But, I guess it doesn't bother you
Airport employees are super stressed out and underpaid, thus this attitude, and this is when the real Polish characters might get up to the surface (something that I - as a Pole - get to experience all the time); anyways - sorry to hear that mate!
Thank you mate, hopefully things improve in the future.
Yes, that’s what I thought - they are seriously underpaid and hence don’t care about anything… LOT airlines likely do not invest in staff training either.
Was these LOT airlines? I will write them.
I am afraid they don't care at all.
@@michalinamarkowska8930 we'll see
Yes! it was
I always tho lot is better than budget airlines like ryanair air, You should tag ur Video # Lot :D
To be honest it might just be but Ryanair do admit their faults on a daily basis. 😅
@@YadVenturess Is random all have milion customer last week got decline compesesion from wiz air week later open case with aviationadr with in 2 days wizz air offer compesesion 🤔
Common sense is not that common these days. Plus there are always some strange/stupid/unfriendly people wherever you go. Just a matter of being unfortunate to come across them. Glad you enjoyed your stay in Poland.
Bro relax people are people and this woman is working ON THE BORDER OF COUNTRY SHE HAS TO BE SUSPICIOUS, she went through many different things on her job they are train not to trust they are train to make wrong people nervous, obviously you wasn’t wrong , yes you look middle eastern so don’t worry
I lived in Poland during communism, police back then love to stop young men driving expensive cars and give them ticket for something stupid,why because od jealousy bro
When i emigrated to Brooklyn often on weekends police was stoping polish drivers to see if they are not drunk , should I be upset because yes this was true that a lost of polish drunk and drive ? Should I make a feet or understand that they care for safety?
Once in USA I bought spice for meat and then on Florida airport some electric device showed I have explosives
They narrowed search and did find its spice but still they put rubber gloves and touch every part of my body at the same time apologizing for it
I told them to not worry I understand there is safety involved.
Yes Polish airlines LOT can be rough hate service also ,
With my last return from Poland to USA right next to us there was a family of 5 from India , one of they kids vomited before plane took off Oliver the floor
After coming home my wife broke with COVID then I got it from her 😂😂😂😂😂
Should I make claim about it ?/ life is life bro
And this is not the end of the story , we landed in Chicago and find out that airport is under construction, we stranded in 2 plus hours lane worrying we won’t make it for next plane
Standing there with thousands of people with hardly any AC
This just happened 3 weeks ago
Live in USA since 1988 and love Poland more and more and thinking about returning because yes it’s feels so safe
Blessings bro and don’t worry we polish people have went through more then 160 years of suffering wars partitions German occupation Soviet occupation German war Russian war we are recuperating. Mentally also
We learned not to trust because we have been betrayed many times even by our allies
I don’t know why people are still stuck in a history of world war two that ended almost 80 years . I’m Polish and been living in the USA since 1981 and every time I go to Poland I’m sick of this hatered towards German people. My best friend is from Germany was she born long after the war, so how is she responsible for German crimes committed 80 years ago? Yet so many Polish people live and work in Germany. Polish people just have to learn how to be more acceptable, because not every Muslim is a terrorist, etc. Be open minded. Here Yad made a beautiful video about Poland and is being criticised for his experience at the airport. I’ve traveled with my child since he was a baby and only in Poland we get this nasty treatment.
@@byte_vids_alt174 because it’s proven that trauma travels 3 generations
Now do you understand it’s not up to us ????
Also pls don’t forget that during all of this years of oppression Germany and Russia have killed so much of Polish intelligence that we had to build new intelligence from zero in most cases
Do you understand what is intelligence gap ? And how this gap can be solved?
It’s not economic gap btw
@@byte_vids_alt174 also I did not mention hate to Germans for all they did in past but I love they government for making new BS in Europe
Don’t forget why Europe union was founded do you know why? As a guarantee of peace in Europe
So Germany won’t be attacking any more countries in order to be economical power each time they have a crisis instead Germany will be attacked n charge of most of economy in Europe
What a joke
@@byte_vids_alt174 ua-cam.com/video/qYFkzTXmtX0/v-deo.htmlsi=oAccVupnYm8hkqYf
@@byte_vids_alt174This is not about World War II, but about contemporary German policy towards the countries of Central Europe. You would be surprised at the level of nervousness among Czechs about what is currently happening in Germany. German policy does not enjoy a good reputation throughout the EU, hence the lack of sympathy, not only from Poles. Poles live and work in many places around the world. Many migrants also live and work in Poland, sometimes from countries hostile to Poland. What of it? Having a child does not exempt parents from following procedures, and why should it be? A parent is not a sacred cow. Children are loved, but parents should follow procedures.
You entered the Schengen zone in Latvia, so you should have get your stamp there. Your flight from Latvia to Poland was an internal Schengen fight, this is why there was no stamping area when you landed in Warsaw. But yeah, rude. You should complain anyway. One can always say what they need to say in a polite manner, don't they?
The man that you showed at the beginning of you video is a disgusting boor. Compared to him, Tramp is a gentleman. I think this is the image of himself that he's been creating, because he talks to people like that: coarse and vulgar. Regrettably, people like that are everywhere, also in Poland, including the ones you met at the airport, and boors vote for boors.
I agree and well said. These type of people are usually a reflection of themselves it's sad.
No Arab and African immigrants in Poland and no Islam.Thats why country is safe and amazing. ❤❤
you do not get stamps within Schengen area :D you should say you came from Latvia. On the other hand, if that is your actual passport on this video then do not be surprised, it looks like a russian passport to me ;)
Come to sweden Malmö brother leave polen
LOT has a terrible reputation.
Sad to hear they need to fix it!
Shame on this rude poles ! Sorry for that !
🙏
Poland is Central Europe, not Eastern. Eastern Europe is Russia, Moldova, Ukraine or Belarus.
race...... card???
Brexit means Brexit 😅
I hope that the poland mentality is changed like you describe
It's the last piece of the puzzle! 🧩
@@YadVenturess it is, but it's the hardest thing to change.And it's a shame to all of us. It's mainly due to our education system. It doesn't teach kids compassion and cooperation. And it is the main reason why I still live abroad and I absolutely hate it about my country. I'm very sorry to hear that you guys also had to experience that rudeness. I hope that the next generation of my compatriots will be more open minded and will have more common sense. All the best to you.
Behavior at the airport is a part of Polish culture that I honestly despise. In this country, people who have power over others tend to look down on everyone. After living in the UK for 12 years and returning to Poland, I find it extremely difficult to deal with this. I often argue with people who behave that way
I hope it improves in the future so it can catch up with the rest of the countries developments 🙏
My family have been living here since always and we have been treated badly many times. Doctors can tell you here that your very ill child is healthy and you are a hysteric mother and such things. Very disrespectful, unprofessional and often just mean people. And yes, I am saying that about my own countrymen, because I live here and I have experienced it so many times.
Coffee for 2 euro ???? Bullshit mate....coffee in Poland its more expensive than in London. Price of flat white in most of the coffee shops in Poland it's around 20zl which is 4 pounds (+-same price for cappuccino)
You can also buy it for 2 euros, or even less. You don't necessarily have to go to an expensive cafe.
We were staying near central station and got our coffee from bakery type places and they were never more than 2-2.50 euros, but I’m sure there are some fancy cafes that charge way more!
Bahahhahahaahhaha UK bahahhahahaha
Thanks for the interesting video! I really like your narrative style. I agree with you about the observations. I think what you’ve presented is kind of “Poland in a nutshell.” When I was moving back after living in the USA and Austria, I knew I was going to be back in a beautiful, clean, safe, and exciting country, but I also feared the cultural shock of coming back-in Poland, there is an extraordinary high proportion of people (even if still a minority) for whom such extremely rude behavior is acceptable to exhibit. By the way, this is not racism; every Pole goes through such a thing from time to time. And the more sensitive ones, especially from good families, suffer the most. And yes, the fall and winter can be quite depressing, too. But I realized that I can build some mental resilience, stick to positive people on a daily basis, and visit places like Tenerife in winter-and then Poland is probably the best choice to live, for Polish people and beyond 😎. I wish we had more people like you! In fact, it would be my dream for Poland to retain its character while receiving some truly enriching immigration in the future, perhaps with the British people managing/staffing our customer service, for example 😊
Thank you for sharing your experiences, it’s really insightful to read. Tenerife in the winter sounds like a great idea to beat the cold! Regarding locals getting the same treatment, I can only hope that the future generations change the ways of the old mindset as I feel this is likely where it’s coming from. 🙏
It’s sad that we’re using “culture” as a green light to be rude to someone. I could never speak to someone like that, I think it’s a lack of education and poor taste. It doesn’t cost us a dime to be respectful.
As pole I am sorry for the experience from the customer service at the airport,because I know how it is in here,due to usually you can(but not always) meet with that kind of a treatment as a customer in Poland.The stuff can usually be ignorant of you or simply rude just talking you off,because they allow themselves to get their:humor,emotions and attitude be on when they work and CEO's or their bosses don't usually put a firm or observable hand on it to stop that nonsense.
Absolutely! My main issue was with the way we were spoken to not so much the processes as I understand these things are not always straightforward. 🙏
Sorry, but if the whole plane is waiting just for you, you are the rude person, not the airline. Your family is not more important than the other passengers on the plane.
I agree that LOT staff could be nicer. But you can look at it differently, like the guy was genuine, he was angry and he showed it. Zero customer service fakery. In countries like the US this would be unacceptable, but in Eastern and Central Europe you can sometimes be rudely reprimanded. It's a cultural difference, I guess.
As for the rest of your experience at Chopin airport, I couldn't agree more.
LOT's baggage rules make no sense.
We weren't the last ones on the plane due to our own reasons but because airport security was busy, which caused the delay, as mentioned in the video. I understand there are cultural differences in Eastern and Central Europe, but cultural differences should not prevent someone from acting humanely towards a family that was clearly trying to make it. He should have behaved more appropriately and not been condescending by saying, 'You had time to eat, but you can’t be on time?' Who is he to judge us and speak to anyone that way? This goes beyond poor customer service-it shows how he is truly a disgusting person to speak to a family in such a manner. He was not genuine at all.
I was once the last to board a flight and the Danes in Copenhagen smiled, but clapped ironically, without any harsh looks or words. Nobody was rude. It was a "thank god you made it" attitude.
A rapidly diminishing, but still extant, attitude in Poland in state-owned institutions and companies is that the paying customer is a nuisance, or should grovel, bow, and scrape with gratefulness at the feet of their power and authority. Screw them and that attitude.
It was the Polish bureaucracy’s fault, from what he’s saying. The airline guy not only judged them, but also offended them directly. As Poland opens up to foreigners, those rude Poles will finally realize that their behavior is pathological and should be ashamed rather than offending and shaming others.
@@janhusar9105 Like people do when I try to get OFF a bus or tram?
@@janhusar9105 By the way, your "Son of a Goat" (attempted) insult is hilarious. I'm not offended, of course, but if you don't mind, I might use it the next time (increasingly fewer) a Nationalist screams "Bog, Honor, Ojczyzna" in my face. I used to answer: "Bób, Hummus, Włoszczyzna", but "syn kozy" sounds funnier. Get a thicker skin.
Warsaw Old Town is fake. It looks like cheap Hollywood movie decoration. But on the other hand it proves that we always clean up after our guests. Even the uninvited ones.
Warsaw has changed dramatically since communism fell. I didn't like it before, but now it's a completely different city.
I’m really sorry to hear the ending :( So disrespectful and rude. I’ll never understand why some people pour their frustration and bad manners or bad mood on innocent kind people
Most of the time it's a reflection on themselves isn't it... It's a shame
it was rasism. I'm Polish and there are rasists in Poland and u were unfortunate enough to meet them. Sorry u had to experince it. Hope u will come back to Poland despite what have happened. If you come back u need to see Gdansk, Krakow and Zakopane. Take care mate.
❤🇲🇦🇲🇦🇧🇪🇧🇪
You may be surprised to know this, but people at the airport did everything the could, to make sure that you're not coming back, that's the problematic side of Poland.
Crazy times..
Nonsense
I agree with you on Polish airport security staff. I am Polish but live in Australia. Last year, we were flying from Wroclaw in South West Poland to Malta. At the security check, they discovered that my wife has some cosmetics in the hand luggage. They treated her as a potential terrorist, yelled at her, body searched etc. Because she was anxious they assumed she is on drugs or drunk and forced her out of queue into the toilet. Then she had to queue again, risking missing the flight. Because I was watching the scene from the distance, I saw them laughing and making jokes between themselves. We were treated horribly. There is nothing to do with you being a foreigner. My theory goes as follows. This was a regular treatment during the Iron Curtain times. Some of these airport officers must have been following behavioural patterns of their older collegues or even family members. These security positions tend to be transgenerational. Long after EU accesion, I could still see soldiers parading with arms at the airport.
Let's hope this rude behaviour is a relict of old bad times and will go away soon. 😊
Sorry to hear about your experience that's crazy. I agree, let's hope the rude behaviour is changed soon!
Omg I’m so sorry about what happened to your wife! These are some sick people on power trips!
So did LOT get back to you? I doubt it as they are good at ignoring. Try e-mailing them your grievances. They simple ignore & don’t even acknowledge your complaint. Btw I had the same situation + attitude on leaving the country as I had no arrival stamp so it’s not down to race!!
No countries, no borders, no religions, no women no cry, no babies, no taxes uner the Blue sky Man. Keep it up Brother.
I’d love to live in a world like that!
Yeah I live in Poland and Polish airlines were always shit.
🤦♂️