hello, my latch no longer moved the metal arm in the back. Is there a way to fix that? when I close the black lever the metal arm does not move with it. Thanks!
Hello! It’s hard to say off the cuff without taking a look at it. Would you be able to send it back to us? That way, we can assess whether it’s a defect from the start (in other words, a warranty claim) or if it’s, for example, damage due to overloading. You can go through industrilas.com/en-us/contact-us to get in touch with us! Warm regards, Industrilas
hello, my latch no longer moved the metal arm in the back. Is there a way to fix that? when I close the black lever the metal arm does not move with it. Thanks!
Hello!
It’s hard to say off the cuff without taking a look at it. Would you be able to send it back to us? That way, we can assess whether it’s a defect from the start (in other words, a warranty claim) or if it’s, for example, damage due to overloading.
You can go through industrilas.com/en-us/contact-us to get in touch with us!
Warm regards,
Industrilas