'Did they deserve a bonus?': Eddie Mair grills Thames Water's Cathryn Ross
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- Опубліковано 17 сер 2022
- This is the moment Eddie Mair grilled Thames Water's Director of Strategy and External Affairs Cathryn Ross. This video clip has been taken from Eddie Mair's LBC show on August 17th 2022.
#eddiemair #thameswater #LBC
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Admits that her company is not delivering what the public and the customers expect , yet defends the performance bonuses dished out . Frightening
Not really. Alternative would be to lose her job. You cannot expect truthful answers in a hostage-like situation.
@@RavenGhostwisperer How silly of us to expect some integrity...
@@Kit-yv7ob exactly tell lies in order to keep her job and her profits and bonuses . And then people defending her for it . Pathetic
@@RavenGhostwisperer hostage like situation . What being pulled up on facts ??? Hostage like poor analogy
@@RavenGhostwisperer Hostage situation in a way of holding gun in ones own head.
We must bring back all utilities into public ownership. Never should have lost them to Thatcherite greed.
NHS is next for privatisation. And soon. Profit before infrastructure. Deep joy.
tory greed but close enough
Public greed. Thatcher instigated it the public bought the shares, then quickly sold them. Just like council houses
@@manners2002 And the greed from them continues.
@@manners2002 Wasnt Thacher Tory?
I’ve never understood why company executives on salaries of hundreds of thousands and often millions of pounds need bonuses to encourage them to do the job they’re paid for.
They shouldn’t be getting that pay in the first place. They’re not gifted or godlike. They just take godlike wages.
@@coppershark1973 The experts say that if we don't pay them like that they'll take their 'talents' to another company that will pay them like that. That so many companies have the board, made up of executives, set executives pay and therefore it's in the boards own interest to keep them high seems to escape them.
If a true left wing party a) existed and b) was electable in this country (neither is currently true), then the first thing that should be done would be to limit boardroom wages and bonuses to a certain percentage of whatever the lowest paid staff member receives (say no more than 400% of your lowest paid worker). If you want to be really radical, include outsourced staff such as cleaners in that as well!
Getting away with the con as usual!
Its just another in a line of massive grifts for the privileged few in Britain.
what they need is a pistol pressed against the back of their skull.
High time all these organisations are re-nationalised. It is absurd that these important infrastructure providers are frittering away their profits to bonusses and shares, disgusting even. And Thames Water can definitely go faster fixing the problems if they didn't spend millions subsidising the richest people in the UK.
Why do we, The People, tolerate this state of affairs?
@SingringComics because he was a euro-sceptic and alienated too many centersists. There.
@@mikeoglen6848 Because we are not French and don't have the backbone to stand up against a government.
@SingringComics I suspect there were many reasons but I don't think that his desire to renationalize utilities was among them.
These are not private conpanies, they a government enforced monopolies. True private companies have to compete, these guys don't, we are legally not allowed choice. They shouldn't be allowed to own regions of the UK
In the seventies my mate Steve asked me if I was going to buy shares in the water companies as Maggie was privatising. I didn’t. He did. I was against privatisation. The taboo around nationalised services was that they were inefficient. But if my memory serves me well the water rate was a tiny portion of what was then “rates” (now Council Tax). Everywhere you look where the utilities were “privatised” costs have gone up and service and maintenance down. Electricity, gas, water, trains. All making millions. They scammed us under Thatcher. They scammed us with Brexit. Never ever trust the Tories or the Tory press who demonised the nationalised industries.
Thats because Tory government kept telling the lie that "more competition equals lower prices". If you have more people at an auction, the prices actually go up not down.
The standard answer to those criticisms is that privatising these services will increase standards and gives more choice and competition leading to better service and better value for consumers.
I’m still waiting for someone to give me an example of when that has actually ever happened. It appears that it just benefits shareholders and those lucky enough to get these huge bonuses (for providing worse services at a higher cost). None of the people involved have the interests of the people in mind when they’re doing this.
Darryl, privatisation of the former nationalised industries has not been ideal but they were failing industries. You want a electric cooker, go to the state owned electricity board, need a gas cooker,go to state owned British gas, no choice on price or indeed models like now. Can you imagine if mobile phones were around then, pick your mobile phone from the state owned British Telecom and come back in a year and perhaps it'll be ready for you just as it was for landlines. Perhaps a state/ worker ownership of the said industries might work.
P.s Daryll stop whining about Brexit, you lost get over it.
Yes Daryl, you only need to look at Scotland where Water services are run by a publicly owned company. The difference in performance is like night and day.
No public utilities should be run privately - these excessive bonuses are the exact reason privatisation of public utilities is a national scandal. People are literally dying due to excessive bills, whilst these bosses are ripping us off.
that's not gonna change a thing. you'd still get the same university graduates running the show and you'd still have to pay the same through taxes. the problem is excessive money printing going to investors who don't care about performance. free money for the big boys is the problem not free market economics.
England is one of the only country in the world with privatised water! Not even the Americans have privatised water.
@@megaxenu753 But it is via the free market ideology that these bosses are able to pay themselves massive wages regardless of how well they are doing. Remember, the privatisation of water and indeed many other privatised critical infrastructures are not a traditional 'free market'. Those with the contract have pretty much guaranteed profits subsidised by the tax payer and have zero direct competition. Nationalise every critical infrastructure. Look at Scottish Water and the wages to success ratio. If anyone looks at these figures and still believes that the big Privatisation con is value for money are either dumb or one of the fat cats draining money out of the British system.
As a customer of a water company, this is appalling, I would suggest she and her cronies at the top of the pyramid face a series of sanctions, just like a job centre. Do the work or lose the money
Reduced by 10% in 3 years?? If I told my boss it took me 3 years to do anything by 10% I’d be fired. But then I don’t work in a monopoly where failure is tolerated and not punished…
At the low level at which you work I'm sure thats true. I'm not being rude just factual.
@@jjefferyworboys8138 😂 bless you thinking you have any idea about c level comp, let alone trying to justify it in a monopoly market
I grew up in Oxford in the 50's and 60's and water was just like air, always available and free. Obviously, we did pay for it, but it was buried in the rates. Privatization has been a disaster and it's time that it was returned to the public.
As a care worker if I wasn't meeting the standards necessary I'd be at least fired, possibly face criminal proceedings if I was negligent or wilfully endangered those I was caring for. I don't see why being in charge of water which effects millions should see you get millions in bonuses on top of a very generous salary.
Because, they're not failing to meet standards, in some areas they're even exceeding them. Which is part of the problem, we have laws that fully allow them to flush untreated sewage into the public waterways (admittedly when certain conditions are met), and they have targets to reduce leaks, but who sets the targets, and who is monitoring the targets to ensure they're not too easy to achieve?
Unfortunately you haven’t donated millions of money to the Tories, I suggest next time you do that donation and I am sure you will be better and happier for it
Then you should be in jail.
@@harold4506 Erm.......What?
@@harold4506 ...Pardon?
The water bosses should be heading for prison NOT bonuses. They are wrecking our waterways and getting rich. The water should be in public ownership again. Now!
basically there is no risk to being a highly paid director of a private monopoly..... guaranteed massive salary, guaranteed massive pay off if they get fired
Don't forget the huge golden welcome handshake as well.
i don't think it's so much about it being "private". you'd still get the same oxford uni graduates running it if it was publicly owned. we need a culture of promoting people from the bottom up not the top down.
..." if they get fired" or nationalised."
If the water bosses' bonuses were truly performance based, then they should be paying money BACK to the system!
Greed is spiralling out of control everywhere ....the age of decline and collapse is well underway
The companies are not investing in infrastructure. This saves money and increases profit. So the board decides that the execs deserve large bonus.
Perverse incentives at their very best.
This is baseless and not true. Surprised how many likes this got
@@Noffkro we literally heard the woman say that it will take until 2030 for 80% (not 99%!!!) of the leakage to be sorted out, that's 8 years x 24 million Pounds in bonuses (assuming they won't be increasing with inflation, which they totally will be) that won't be going into infrastructure to reduce the 2030 goal (which is obviously not set in stone, and might suffer delays anyway and will be excused as an "oopsie" by this woman or whoever replaces her in 2030).
So don't act so surprised, reducing the flow of profits into infrastructure expenses is the modus operandi of privatised utility companies. If they can "kick the can down the road", CEOs and the board of Directors certainly will, because the existing fines and legal framework are too weak to act as a serious deterrent, and are just considered as a cost of doing business. 🙄
@@filipealves6602 I replied to "The companies are not investing in infrastructure" - this is blatantly not true as water companies invest billions of pounds into capital delivery projects. For example, Thames Water are expected to spend £11.7bn between 2020-25 on infrastructure projects. It is completely normal to give bonuses as incentives for high performing, high stress positions within the company. It is a drop in the ocean compared to the scale and magnitude of works that go on. Reading the comments it is incredibly obvious that none of these people have any experience on capital projects.
@@Noffkro and you have no experience in legal or even moral accountability.
@@Noffkro
High stress positions?? The only stress is deciding the amount of money to spend on the infrastructure to get away with as little criticism as possible!!
What you have to understand is that these people live in a different reality. She possibly genuinely thinks that what we all consider average or even terrible performance should reap such bonuses, in the same way that the Tories genuinely think they have an entitlement to power. This is a deep-rooted cultural problem.
The problem is not THEM thinking they are entitled, it’s voters thinking that these people are right in feeling entitled.
it's not about tories and labour. they all go to the same posh universities. you'd still get the same clowns running it if it was publicly owned. i'd bet all the money in the world that women is a socialist hyper-liberal unicorn anyway.
I don't think she personally does think this, although she may have colleagues that do.
*the* deep rooted cultural problem.
A snapshot of exactly what is going wrong with privatised utilities in the UK right now.
And education in Academies.
- with privatised utilities
It's no different in any other private company. The market determines the price of everything, even people. Why should a footballer get paid £10m, simple its the going rate for someone with specific talents.
@@jjefferyworboys8138 as noam chomsky said - free markets are absolutely fine apart from the fact that they dont exist
@@jjefferyworboys8138 It's VERY different. A footballer isn't an essential service. Them not being able to play any more isn't going to potentially cause you to die like not having access to water or a means to heat your home in the winter. A free market only works when it's properly regulated. Most places in Europe have wage caps on footballers and other sportspeople. Even the US has wage caps in the NFL. Many other parts of Europe also have nationalised utilities because they're essential to the operation of the nation. They're a literal national security issue. Our utilities are owned by the government. Just not ours. The French, Germans, Italians and Spanish own a huge part of our utilities and transport sectors. They're leaching the money from us and leaving us with a lesser service in the process. This isn't the fault of the French, Germans, Italians or Spanish either. It's OUR fault, it's OUR governments fault for LETTING them.
Essentially what she’s saying is that management get their bonuses if profits and dividends are high. Conserving water and stopping sewage release decreases profits so they don’t do it
Exactly.
They wouldn't employ you in PR or let you be the spokesperson...too honest and speak clearly.
She says she doesn't believe they can do faster, except if they spend millions on bonuses. Why not spend those millions on doing a better job? Because they have to spend that money on bonuses in their world rather than better tech or more staff or just mitigating the harm and damage they cause.
England is the only country in the world to sell off their own water. If you look at privatisation per country, ours is like a fire sale compared to any other country. The Tories have ruined this country.
@@cupguin Plus the water companies have been privitiased for 30 years, so how long does it take to fix the victorian pipes??! The answer is its been 30 years of taking the profits and giving it to bosses and shareholders.
"Sewage leaks are wrong" *standing applause* "Give that woman a bonus."
This lady needs to be fast tracked into current British politics.
Can we just put a tax on all executive bonuses, and use that to support welfare, basic and much needed wealth redistribution?
Assuming the bonus is a cash bonus then it is subject to income tax. Having said that, it's typically the case that the bonus's are made in a 'tax efficient' way. This could be shares or some other method of reducing the tax burden.
it won't work. the banks will just dish out more free money when you take it off them. corporate socialism is the problem. the big banks get free money and we get to pick up the tab.
@@megaxenu753 True, my idea wasn't well thought out, some loopholes need closing
@@Toothache42 we're all just trying to figure it out. but for me fundamentally what matters most is taking people capable people from the bottom and promoting them to the top instead of recruiting uni graduates.
No they don't deserve any pay rise or bonus.shes the chief bs artist
You're right. It's pretty clear from the interview that whilst they might be meeting the artificial targets they set to achieve a bonus, they are clearly not succeeding in resolving the problems that exist. Water was privatised over 30 years ago. Just how much time do they need to sort things out!
You seem to be under the illusion that business has a code of morality, it doesn't.
They have a contract of employment that details precisely how their remuneration is calculated. Does a footballer deserve £10m a year ?
Getting rich on a necessity like water.Are they going to do the same with oxygen? It's disgusting that they also get bonuses on top of a huge salary but can't stop the leaks.I think prison is where they should go both for their greed and for the pollution of rivers.
If they could charge for oxygen they would
@@rockcatsofmiami4180 Like the garage near my parents house charged for air to pump up tyres when I was a kid.
@@davidhooper1767 Last time I needed air for my tyres, I had to pay.
@@mikeoglen6848 This was for my bike too.Had a Raleigh Arena racer.
In the US, a lady went to the emergency room. She signed in and waited to see a doctor. After a 7 hour wait, she decided to go home. She did not see a doctor.
Two weeks later, She received a bill for nearly $700. When she inquired why she was charged $700 as she did not see a doctor, she was told it is because she used their "facilities".
She waited patiently and was charged for "using their oxygen"(aka breathing).
At some point those pipes are going to leak?!?! Please never put this woman in charge of petrol stations!
....or indeed in charge of the urology department at the local hospital...
I've been waiting so many years for these discussions to become mainstream, it's great to see them happening.
Back when Thatcher was privatising utilities she was asked why the bosses were earning so much. She said to get the best you have to pay higher salaries. They were the same people that had been happy to earn 5 times less when the utilities were nationalised!
Imagine what it's going to be like when the NHS falls totally into private hands, plus the insurance companies wanting thier profits, how much we are going to pay!
you'd still get the same oxford graduates running the show. it wouldn't make any difference. you need to promote people from the bottom up instead of recruiting from the oxford student body.
@@megaxenu753 I was commenting on the salaries these same bosses accepted before privatisation of the utilities, not the person employed.
@@rdh-daliasjb3796 yea i'm not trying to have an argument. i'm just saying it doesn't really matter about the salary or who pays it. what really matters is promoting people up from the bottom of the company. it's much more important than whether something is private or public. you can still have an elitist public organisation.
How are they intending to stop leaks?
As someone who liaises with Thames Water and others, I know that rather than repairing minor leaks, they reduce overall system pressures, less pressure less leaks....
This is why in London for example there is such poor pressure for showers etc.
This however also has other serious effects.
For example there are instances where fire sprinkler systems are derived and are reliant on the town main to provide the flow and pressure for these systems, as the overall town main pressure drops these systems may no longer have the pressure required for the system to proved sufficient protection.
I think this is a vital part of the conversation which is often missed.
In London with the density of population it must be a nightmare. Shame they can't just flatten a large area and start again.
Shocking. Met the targets that they set,so the bonus will ALWAYS be met
And you just know that water bills will go up for us all.
It's that word "inflation" again.
In the last 30 years of private ownership they should have replaced every M M of pipeline in the country
Perhaps if you could flatten most towns and cities it would be so much easier.
The Tories are the one’s who let Thames water run the way it does.
No , it's a private company, they can't tell private companies how to run their business.
@@lloydnaylor6113 So what are you saying, government don’t make policy or law or taxes or regulation or fines that affect private companies?
Private companies are like dogs, give them a long leash and they’ll run riot.
And for a Tory govt. it’s usually their chums who are running these private companies.
@@barbara1904 give them a long leash and they'll make billions profit so they'll pay more taxes , for better public services. Where on earth do you think tax money comes from?
@@lloydnaylor6113 Yes. They can. That's literally what regulation means.
I want sewage spills reduced by 100%
Exactly. Put a £10million tax on every sewage spill. I bet it won't take 8 years to reduce them by 80% then.
Open wide !
Okay, lets think it through, to stop the leaks you need to improve the infrastructure. To improve the infrastructure you need to buy material, buy or upgrade equipment and hire or contract staff to carry out the work. It is a distributed problem, as you could have different crews working 1 mile apart all along the line without them getting in each other's way. So it is precisely the kind of problem that the more money you invest into it, the quicker you solve it. So with that in mind, how on earth can anyone justify the executive team getting bonuses when directing this money to resources on the ground would make much more difference?
Precisely. This 2030 goal is laughable, those bonuses need to be curbed immediately after dumping sewage into the rivers. The whole thing is a charade.
what you say makes sense. i think the problem is we have a top-down culture not a bottom-up culture. we need to promote more people from the bottom-up who have experience of hands on work, cutting, drilling, transporting materials etc.
The less they spend on investment and maintenance the more profit they make. The more profit, the more bonuses and dividends they can pay out. These private companies are incentivised to let the water system decline. Its a natural monopoly. Total scam water being privatised in the first place
I need this guy to be the voice of all my audiobooks
Easy answer NO
Time to renationalise water. Transport and Energy next. Protect the NHS. Keep corporate money out of our public services. DON'T VOTE TORY.
I agree re nationalise water but I'll still vote Tory in 2024/5.
Thank goodness Scotland still has a public water service
Tories broken Britain
Wales 😂
whilst pretending to be patriots
I’m going to miss Eddie when he leaves LBC
Is he leaving? That would be a real shame. At that point I think I might just block all LBC content, because Eddie is the sole voice of reasoned compassion there!
What performance is she referring too. They have been dumping raw sewage into the out rivers.
Well, no bonuses for them until they do. What about bonuses for those actually doing the work?
If its in their contract of employment then of course !
@@jjefferyworboys8138 How did they get the bonus intp their contracts? Why doesn't every employee have it written into their contract? You are ignoring the massive power imbalance that now exists between employers and workers when negotiating contracts.
Their 'customers' don't care about them fixing things that shouldn't break so often. Not destroying the environment is something that's expected, not wanted. They do care about their bills.
Their customers are their shareholders, not those using the "services" they (somewhat) provide.
Despite strike action in the rail sector the gravy train in the privatised water industry has not been affected.
because the guys striking want socialism even though all the uni grads earning big bucks in the top positions are socialists. they don't understand socialism is about an intellectual elite running things instead of the free market. hot lead is the only way to solve this problem.
The rail strike hasn't affected me either.
I can't understand how water companies are clearly caught out by a short period of summer weather. It's a joke and they're laughing all the way to the bank of our money.
because all this women does is lie. that's her job. that's why they get paid so much money. to pull the wool over your eyes, p*ss in your pocket and tell you it's raining, or not as the case maybe. free money from the big banks. the left and the right should be on the same page really. less free money going from banks to big shot investors.
Why can't the bonuses be added to wages and take on extra staff to repair damaged pipes, stop sewage spills etc.
imagine if people's bills weren't paying bonuses and dividends and regulation prevented water companies from borrowing vast amounts of debt and then paying themselves dividends out of it - again at the customers expense - crazy to think, once upon a time, bills paid for water and services in the dim and distant past before privatisation, ^oo^
i agree with what you say about debt but public ownership won't make any difference. it'll still be just as badly run if its private or public. what they need to do is promote working people up the ranks instead of recruiting from the oxford student body.
Nationalise it.
"Maybe you need a better target." Just total Eddie.
Targets are set by Ofwat, not by the individual water companies. If your problem is that you think the targets are too low, you need to speak to the regulator, not the water companies
Essential services like healthcare, energy and water supply should always be nationalised.
it wouldn't make a lick of difference bro. you'd still have the same oxford graduate clowns running the show. they need to promote people from the bottom up instead of recruiting from the oxford student body.
@@megaxenu753 The problem of dumping sewage into rivers for profit would disappear for a start, because the concept of neccessary profit wouldn't even exist in a public company
@@skyjetisdabest I'm not trying to say there aren't other motives than profit here but what do you think would motivate these same university graduates if it was public owned? national pride? it would be exactly the same. you'd have the same university graduates in charge and they'd still get better treatment than the rest of us. it's not so much about profit as it is about being higher up the ladder than everyone else.
@@megaxenu753 Because if its publicly owned they still get their fat pay rises without dumping sewage into rivers. Because their pay would no longer be linked to profit.
Profit over essential services is the mantra of these organisations. If they are doing everything they can, clearly its time to renationalise.
really its more about environmentalism and diversity than profit atm i think
@@megaxenu753 you'll have to explain that. How is their paying these bonuses while having these leaks environmental?
@@Human_Herbivore well you heard her jump onto the environmental shtick even though the interviewer was talking about leaks. they all want to blame climate change. the environmental stuff really is at the top of the agenda. look at germany, they could easily build nuclear power plants and make lots of money but instead their economy is in massive trouble. it really is all about environmentalism much more than profit atm. about carbon footprints and what not.
@@megaxenu753 meanwhile the UK economy, highest inflation and lowest growth in the G7.
Essential services should not have a profit incentive.
'We will set our own targets and reward ourselves on meeting own set targets'.
This is brilliant.
Instead of paying bonuses, use the money to employ more people to do the leaks
Contracts of employment tend to be very specific as to remuneration packages.
Here in Bremen, Germany the local TV station recently interviewed a former professor from the local university about all the dead fish in the river Oder in Poland at the moment and took a detour to pollution in the Weser in Bremen.
It turned out, that the professor founded the professorship for aquatic ecology here in the early 80s. Back then the sewage treatment plan for Bremen had two stages and the Weser was in a dire strait. The plant then was extended to a four stage sewage treatment process. In the early 2010s they completed an extra process to filter medicines. One reason for this is antibiotics in sewage water kills the bacteria needed for sewage treatment 😊
25.1% of the local water supplier is in public -i.E. the city of Bremen, ownership.
Did you manage finding out what has killed all those fish than
He should of asked by what % has leaks been improved and with bonuses and pay rises was that more than the improvement then ask why they got paid more if that was the outcome.
AS long as you look after boss your going no where they should be in jail
Corruption really is everywhere now. Where there is money, there is corruption
Corruption isn't only financial.
@@jjefferyworboys8138 True. Power too
Notice she didn’t answer the question!! The pay they get is obscene considering this is a monopoly!! They get their bonus based on how much money they make, in a monopoly where the public need water to survive!! Privatising our water for the greedy self serving so called executives is obscene!!
You can see her soul die a little every time Eddie asks a question.
Water got privatised about 35 years ago, you'd think after all that time these issues would have been dealt with? I live in Southern Spain where they use the old Moorish water systems developed 500 years ago and even though I live in the only desert in europe, I don't have a hosepipe ban..
What did they do to earn those bonuses?
Thats why they have contacts of employment, it determines their remuneration package.
The world needs more interviews like this guy.
put him in charge of Thames Water.
@@megaxenu753why?
Allow me to paraphrase "Thames Water is doing everything it can be arsed to do, and congratulates itself on that fact daily."
"We are 2 years into an eight year overhaul" - who was in charge when it was allowed to get this bad? A few questions should be asked of them.
No, I clearly remember being assured that privatising the water companies was going to replace all the crumbling infrastructure and reduce leaks, and make water cheaper..
I clearly remember my ex wife assuring me that she loved me, I was wrong, it was just my money she loved.
Turns out the Tories lied to us. Also water is wet, the sky is blue and days end in Y (in English at least).
Should be nationalised along with all utility firms. They should provide a service which they are not doing.
Nationalisation is hugely expensive, particularly at a time the country is entering a period of recession.
@@jjefferyworboys8138 I agree but the country must be proactive and look at the long term benefits.
Gotta get some of these companies nationalised the greedy companies are out of control customer, s are getting ripped off year in year out enough is enough help the needy not the greedy.
The big energy companies also need put on the spot about their greed
This sort of questioning is why an independent media is so important in a democracy
England and Wales became the only countries in the world to have a fully privatised water and sewage disposal system.
😂😂😂, at this point all I can do is laugh because it’s soo ridiculous that they try to justify failings by rewarding C level management.
Sadly Eddie Mair has retired. For me one of the best journalist in my life time. Softly spoken assassin.
🎯🎯
Seasonal Hosepipe bans have been around to years. Finally people have had enough and she says they recognise things need to improve. Why did they not see this before?
Maybe use some of those executive bonuses to pay for more repairs....🤔
If more British journalists were like those at LBC I think the UK would be a lot better place.
A bonus for meeting targets? Isn't that what a salary is for? A bonus is for exceeding them.
A bonus is for meeting your target, although it may be increased to reflect the amount of over achievement.
I had a job which paid a salary and a bonus, it's not uncommon.
She sounds like a politician…
I'm sure the money from the bonus could have been invested into more staff and resources, so they could be doing better. I also fail to see why someone should get a bonus for a job they haven't finished.
Great video
Eddie Mair was years ahead of the game....bring him back
All water utilities run a monopoly. I cannot understand why they need such highly paid executives…they need competent engineers and managers. They have zero competition. All our utilities were stolen by the tories and sold off to the private sector and all the money paid out to executives and shareholders should have gone into the service improvement.
I love Eddie's smooth, calm, passive aggressive style. Brilliant.!
Banana Republic Britain.
All the ex Public Utilities do this- you should see the bonus's British Gas (Centrica) is handing out to it's management for doing a great job of putting prices up.
Corporate speak corporate speak platitude platitude corporate speak. Thank you very much. Very enlightening.
Fixing obviously isn’t the problem overall ! The problem is they are NOT REPLACING COMPLETE PIPELINES ,!
How about reducing the price of water? It has gone up 40% since privatisation!
I'm sad Eddie is going, his dry sarcasm is soooooo funny, especially with the d£@d-pan look on his face 🤣🤣🤣🤣
Eddie is such a great interviewer!
there’s no way people should be making big profits from water.
Why not , it's a business just like any other ? Profit isn't a bad word.
@@jjefferyworboys8138 It’s water! Isn’t it obvious? Geez
The Utilities have turned into a type of "Quango" in the sense that we (the customer)can't do anything about them .The board and directors always look after themselves first.What should the customers do to alter this???
Scottish Water was re-nationalised in 2002. The CEO salary is £200,000. Cathryn Ross is on £2 million. But her package is £3.1 million. Just shocking!!! We have lost the plot in the UK . How on earth do they think they are worth this money or anything near it.
Eddie Mair. Awesome as ever 🧡
Only 50% reduction in sewage discharges by 2038????!!!! Water life will be dead long before then, not to mention anyone attempting to swim! They could make faster progress if they hired more people and decreased the bonuses/incentives for bosses!!!
MORE from Eddie Mair please.
It’s like when after the bank bailouts happened and the bosses still got millions of pounds in bonuses and wages and we were told “ you have to pay top dollar or the best will go elsewhere”.
Very few banks were bailed out, HSBC the UK's largest bank weren't and the CEO spoke out against it.
Fine the executives by taking their bonuses.
Are we ever going to get to the point of guillotines? Getting sick of hearing about all this and people not doing anything about it. They are not scared at all. They need to be made scared. In fact terrified.
I love Eddie Mairs calm, soothing voice holding people to account. They can't get annoyed without looking like aholes
"(Cathryn Ross) joins Thames Water from BT, where she was responsible for the company’s global regulatory activities. Prior to BT, Cathryn was the CEO of water regulator Ofwat, where she was responsible for ensuring the sector delivered against the expectations of customers, wider society and the environment." I think that says it all really...
so 10% in 3 years, and then another 10% across 8 years (and remember some of those 8 years are included in the previous 3 years)
So yeah, sounds like you're really moving in the right direction...