Can't Send Emails on iPhone/iPad? Quick Fix in iOS SMTP Settings
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- Опубліковано 5 кві 2017
- Struggling to send emails from your iPhone or iPad while receiving them just fine? This tutorial explains how to resolve this frustrating issue by correctly updating your SMTP server settings in iOS. I discovered this fix when working at an Apple store and, now, this video has helped nearly 1 million people resolve this issue.
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Text version of how to send emails when not receiving on iOS:
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But I’m having the same thing you are, it’s not letting me edit it
same here
Thank you so much from this 78-year-old man. I’ve had this problem with my old Time Warner cable email for so many years and never knew how to resolve it. I followed your instructions and it worked. Many elderly, such as I, need clear step-by-step walk-throughs that you so astutely provided. Again, thank you and happy new year. David from Brooklyn
2024 and this still worked on my old iphone! Thank you!
Thank you! This was, by far, the best tutorial for my problem. It is simple, clear and visual. It’s annoying that it has remained a long-term issue, I appreciate that you still have the tutorial up!
I’ve spent hours this week working with my ISP, the local telco and on the phone for hours with a “fix-it lady” who was I think based in the Phillipines. Was going to storm back to the guy who sold me my new ipad to ‘insist’ that he fix my faulty product but- Shazam- your solution has worked perfectly. I can at last both receive AND send email on my ipad. Thank you, thank you, thank you!!!
OMG! I've had this problem for over a year. Tried many online forums, talking to Apple, doing my own research, nothing has worked! I've probably spent over 20 hours of my time, collectively, trying to fix this issue. Then this little 3.5 minute vid comes my way and BOOM! - problem solved! Thanks so much for your help.
Honestly I still can't believe Apple hasn't fixed this issue but yeah, it happens to a ton of people and, as far as I know, this is pretty much the only solution on the web. I'm glad it helped!
@@AnsonAlexander I jut cant believe the password section in the outgoing server of my iphone was labelled 'optional'. Thats why i never messed with it before. But theres nothing optional about it. It should be labelled 'critical'.
Anson Alexander but I still can’t edit my password and user name
Simple and straight to the point. Great video Anson.
WOW!!! THANK YOU SOOO MUCH!!! Been on the phone with Verizon, Xfinity and Apple for over 4 hours total, and NO ONE was able to help. So decided to "google" this issue and found your video and fixed my problem in less then 5 minutes!!! THANK YOU AGAIN!!!
THANKS! I added a Vivaldi e-mail to my iPhone a few days ago. Just like you said, I could receive mail but could not send them. I finally did a search and your site came up. I did just what you said and all is good now. You! R the man!!! I've subscribed and gave a thumbs up.
I just went through the whole process again and was able to click on DONE at an earlier stage. And miracle of miracles it worked. Bravo Anson.
Awesome, I'm glad you got it to work!
Thanks for your concise and informative video. Very well done and easy to understand. Just helped a few other folks get their Mail apps working again.
Thank you so much for posting this video! You saved me from a lot of head aches :) I haven’t been able to use my phone to send emails for like a month... And now it’s all fixed! Yay!
i haven't been able to send emails for months now and this fixed my problems in under 5 minutes!!! will definetly reccommend. thanks for the help!!
Great video all the way around. I’ve had to refer to it several times. What a great problem solver!
Mmwwaaahh. Been trying to fix this problem with outgoing mail all week. Sorted now after watching your video. Thank you.
I followed all the instructions. However, you can't put in your user name or password under the outgoing settings on the iPhone because it's grey. You can't click USE SSL either because it's not allowing you to do so. I have a yahoo account, and this is ridiculous. It's not working at all! Any suggestions at all? I deleted the account and put it back, etc. Thanks
Hello, I know it’s been a year since you commented. But I am having the same issue now and it’s frustrating... So by deleting the app and reinstalling sorted out the problem?
Julio Pool I’m having this issue right now , it’s so annoying I don’t know what else to do . I’ve tried a lot and nothing seems to be working
Did this get an answer? grey area won't let me type the password.
Bob
I hv the same problem 😭😭
Omg pls its emergency
Excellent! Still fixes the problem today. Thank you!!
Love the video thank you, tried adding the details you mentioned however it’s all low-lighted and unable to enter details. Thanks Chris
THANK YOU! This video fixed my problem!
Thank you so much for your help - I am an "oldie" and have spent hours trying to read up to fix this problem - then found your advise on you tube - (wish I had looked there firstly ). none the less watched it twice followed your advice and it worked straight away. Many thanks again. 😄😄
You're very welcome!
Me too, my problem only started today and then I found this video. Well done Anson and thank you 👍👍
@@AnsonAlexanderI’m on IPad, and I am am having the same issue because it won’t allow me to edit the password nor the username😮😢.
5 years later, and this solution, is so appreciated!!!!
Hi Anson, this is still needed, it helped me out this morning, when nothing else did, and is really clear. Time to update again to cover the latest iOS, iPadOS. Thanks ! Stuart
Thank you! So many complicated instructions elsewhere and you fixed my issue in under 5 minutes, magical!!
You're welcome! Glad you were able to get it fixed.
I've been having problems with not being able to send email for a long time and today I found your UA-cam and I tired it and it WORK.. Thank you
Anson I couldn't follow the same steps because my screens were different -my acct is under PW & Accounts button, but still, you explained clearly what the problem was. So THANK YOU!!! You fixed my problem. :)
For iPad GMAIL users - click on ACCOUNTS AND PASSWORDS, scroll down to your Gmail account, click on it and it will ask you to re-enter your password. It bright me to the Gmail sign in, I re-entered my password, and then it brought me back to the screen I was just talking about. That alone re-set it and I can FINALLY send photos! Hope that helps. Thanks Anson for getting me that far!
Woot woot Anson, you are my hero. Couldn't send anything for the past week. Everythings cool now.
Oh my goodness, thank you thank you. My sister was having so much trouble receiving but not sending. I followed your instructions and bingo!!! Sent an email. Awesome, thank you 🎉🎉🎉
People like you need to appreciated. Thanks much.
Excellent. Thank you for resolving a problem that has bugged me for ages!!
This worked for me!!! Thank you for explaining this procedure which was certainly not obvious! Had to change COMCAST pw and since then could not send mail from iPhone 6.
That was brilliant! I have my fingers crossed my problem is solved, you were clear and concise thanks so much.
OMG thank you so much! You explained it so nicely!
this tip worked better than your first video- hope it stays working I needed it for my Out look email thanks
Thank you so much! Been dealing with this for months! Great info! Can’t tell you how much I appreciate this!
Unfortunately on my SE iPhone, I was not able to add an email or password. Your tutorial was easy to follow. Appreciate the insight. Hopefully they will fix the problem in the near future with updates. Thank you.
same here
Thank you, Anson. I have that problem with my iPhone X and your instructions worked for me.
Hello,
I have an older iPhone and your solution worked perfectly. My model is so old that I had a bit of an issue trying to find the SMTP server on my phone, but once located I followed the remaining steps and fixed my problem instantly. Thanks so much for your help and I will definitely subscribe.
I'm glad you found it helpful!
Brilliant. I've had this problem for years and now it's fixed. Yay!! Thank you.
Thank you so much…I’ve been having issues for several months trying to send emails. You have finally solved my problem
I can’t thank you enough! I was about to give up! Congratulations! Well deserved so many positive comments!
Awesome bro!! Just fixed this pesky issue with my "owncloud" email on iOS. Incoming was working but I had to log in to desktop client to send emails out. After making your suggested changes, a bunch of emails left my outbox. Well done!!
You just helped me fix my iPhone issue in less than a minute!! Thank you!!!!! 👏🏻👏🏻👏🏻👏🏻👏🏻
Thanks for posting this---it was real helpful. For whatever reason, my iPad stopped sending emails. It happened one other time... Hopefully this time will stick!
2/22/2019.....I changed IPads, and had to re-add an email account. The SMTP account name and password were “optional”. THIS was the solution....when I entered both, the account is working fine.
...Thanks
THANK YOU! Finally found a video that helped me do what I wanted. Your help was VERY MUCH APPRECIATED!!!!!
Thank you for your video. It helped to solve the problem so extremely helpful. 👏🏼👏🏼👏🏼
Thank you. Thank you. Amazing this glitch has gone on this long. Don't even want to ask how you figured this out. Amazing. Thank you again.
Thankyou sooo much!! 😂🙈 been having issues since I bought this phone and it’s finally sending emails!! Life saver!! 🎉 xx
Thank you so much for putting this video up. I solved my problem instantly!
HI. So I made sure to add my password, but did not add my username (my email) so at first it still did not work for me. NOW IT IS FINALLY WORKING--we are talking about always having to switch emails to send and now IT WORKS!!! So excited. Thank you.
Thanks very much - sorted my problem out easily !
Followed the instruction and solved my problem.Thanks!
Thanks very much sorted out the problem out keep on going
Thank you so much for putting a bit of light into the nightmare I was having!!!
OMG ....this worked....I've tried several video's without success...Great...THANK YOU!!
Thanks man, you saved my life and multiple frustrations over time!
Thank you so much, have spent several days on and off trying to sort this out. Email sending now sorted, brilliant!!
You're welcome!
Your video helped me fix the problem. Thank you very much.
Thanks for the info all now working much appreciated
Thanks for the video, it fixed my problem of not being able to send e-mails!
This was very helpful and worked thanks so much for making this video
Thank you! Our provider did not know this and created a service ticket. I did a little more Googling and found you. SUCCESS!!
You sorted my problem out! Very helpful. Thanks!!
You're welcome!
Thank you! What a headache trying to figure this out for a long time! It worked 👍
Thanks brother your video helped me keep doing what your doing yours awesome ✌️
Hey Anson Alex, thanks a million bud for helping me understand what smtp was and how to correct it by setting my password up
Thank you so much for this!!!
Wow. This worked. Thanks for the info. Appreciate it.
Thanks for the information, all fixed thank you 😊
Thank you! This was driving my crazy!!
Thank you! I have been trying to fix this issue with sending email from hotmail accounts and finally I can. I tried countless other ways that didn't work, but this did.
Thank you sooo much, so simple quick and easy
Thank you very much. This solved the problem and helped a lot.
Thank you mate! It worked juss fine.
Thanks I have long time with this problem !! You help me to resolve the problem 👍🏻
Excellent and solve the problem. Thanks.
A great and helpful video thank you!!!!
Awesome! Thank you so much!!!
So helpful! Thank you
Excellent Fix! Worked like a charm...Muchas Gracias...Appreciate your expertise and simple explanation
thank you so much man! i dont know why they set up this kind of damn procedure, i really appreciate that.
Thank you so much for this! You are a rock star!
THANK YOU FOR HELPING ME GET THIS FIXED!!!!! YEAH!
Great VIDEO! Helped me out, very easy! Thank-you!
This solved my problem! Thank you so much. :)
thanku so much for the video it was very helpful
Thank you for information
Thank you so much for your help!!!
You just solved my issue. Thank you very much.
Thank You ! It fixed my issue of not being able to send out e-mails on my i-phone 5C. I could receive e-mails from my ISP but I was not able to send out e-mails. I wonder how the passwords gets jumbled up in the first place ? Is it a virus or flaw in the software I wonder ?
Nicely done. It worked just like younsaid it would. A thousand thanks
Thanks Anson, great assistance !
Thank you so much, Anson!!!
Thank you so much for your solution!!!
Nice and straightforward with a successful outcome …..thank you.
thank-you so much this was so frustrating and your solution totally fixed it!!!!!!
Thank you so much, worked perfectly!
Worked like a charm!!!! THANK YOU!
Worked great! Thanks so much!