How to calculate NPS?
Вставка
- Опубліковано 5 лют 2025
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Confused by NPS calculation? Don't be! The NPS formula is:
% of promoters - % of detractors
What is NPS? • What is the Net Promot...
Chapters:
0:00 Intro
0:18 NPS question
0:28 Detractors, passives, and promoters
0:36 NPS score calculation formula
0:47 NPS calculation example
1:17 Automate NPS score calculation
Free NPS calculator ► survicate.com/...
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Innovate Your NPS Approach: Survicate isn't just a survey tool; it's your NPS innovation hub. Craft surveys that push the boundaries, ensuring you receive NPS insights that drive strategic decisions and foster customer loyalty.
