I just signed with a TPA in Florida but I’m being very skeptical specially with a portion of a presentation, I asked for a report on simple numbers and I’m waiting for them. We pay all materials but we are giving you 45% of the money on a shingle job to you. Ok, what does that mean?! In the sense of production, when you add all line items what was the per square price on the job? To me that’s what comes down to.
I'm not a big fan of TPA's for this very reason. I would advocate that you sell your own jobs and get really good work from referrals rather than do program work. When you work for a TPA your basically working for the insurance company. SO, they're going to determine the pricing and that's all their going to pay. If your looking for some good sales training I would recommend Becca Switzer with Roof Sales Mastery here on UA-cam.
I've referenced this video multiple times and am definitely adopting this strategy with Symbility. Trying it out with a few claims now- we'll see how it goes! Thank you so much for sharing this approach.
Thank you Alena for your consistent efforts to help everyone! You are unmatched! I would like to mention a lot of insurance adjusters unjustly deny lump sum estimates the second they see one. Maybe because they assume you are masking profits...? Remember in grade school when we were required to "show your work"? Didn't matter if you got it right; you failed the assignment if you didn't show how you arrived at your answer. Calculators are treated like contraband! Oftentimes a contractor cannot get the other side to understand how the activities are different which ultimately yield dissimilar rates. An example would be equipment use and operator or scaffolding with set up and disassembly (erect & dismantle). Several different tasks that should logically be considered non-inclusive of a single line item. Some may be familiar with RFG vs DMO whereas the Symbility users may be familiar with the option to change the Trade/Crew. Both have the same intended purpose but function very differently. We can agree to use the same software, but will often disagree on how the software is used. I feel that in the end, the disparity is linked not only to the errors omitted by the estimators (the knife cuts both ways), but also the simple fact that the roles of contractor, adjuster, PA etc. are adversarial and it is very difficult to set the differences aside to effectively negotiate.
Liberty/safeco switched to symbility while the roofing manufacturers increased the cost of shingles by 10%+ . Liberty/safeco rejects xactimate's estimate.. Liberty/Safeco won't accept exactimate whatsoever. Liberty/safeco can also provide supporting documents/data to support symbility's pricing.
I just signed with a TPA in Florida but I’m being very skeptical specially with a portion of a presentation, I asked for a report on simple numbers and I’m waiting for them. We pay all materials but we are giving you 45% of the money on a shingle job to you. Ok, what does that mean?! In the sense of production, when you add all line items what was the per square price on the job? To me that’s what comes down to.
I'm not a big fan of TPA's for this very reason. I would advocate that you sell your own jobs and get really good work from referrals rather than do program work. When you work for a TPA your basically working for the insurance company. SO, they're going to determine the pricing and that's all their going to pay. If your looking for some good sales training I would recommend Becca Switzer with Roof Sales Mastery here on UA-cam.
This doesn't work for TPA work, just adjuster/carrier/client direct. Submitting an Xact estimate would go against SLA and be rejected immediately.
I agree, that's why I don't recommend doing program work.
I've referenced this video multiple times and am definitely adopting this strategy with Symbility. Trying it out with a few claims now- we'll see how it goes! Thank you so much for sharing this approach.
Just got told about this earlier today and missed the stream 🤦♂️🤦♂️ luckily you posted it thanks👍
Thanks Alena ,great information as always 👍
Thank you Alena for your consistent efforts to help everyone! You are unmatched! I would like to mention a lot of insurance adjusters unjustly deny lump sum estimates the second they see one. Maybe because they assume you are masking profits...? Remember in grade school when we were required to "show your work"? Didn't matter if you got it right; you failed the assignment if you didn't show how you arrived at your answer. Calculators are treated like contraband! Oftentimes a contractor cannot get the other side to understand how the activities are different which ultimately yield dissimilar rates. An example would be equipment use and operator or scaffolding with set up and disassembly (erect & dismantle). Several different tasks that should logically be considered non-inclusive of a single line item. Some may be familiar with RFG vs DMO whereas the Symbility users may be familiar with the option to change the Trade/Crew. Both have the same intended purpose but function very differently. We can agree to use the same software, but will often disagree on how the software is used. I feel that in the end, the disparity is linked not only to the errors omitted by the estimators (the knife cuts both ways), but also the simple fact that the roles of contractor, adjuster, PA etc. are adversarial and it is very difficult to set the differences aside to effectively negotiate.
The industry is always throwing something new at us. We're just fighting the good fight.
very helpful
Liberty/safeco switched to symbility while the roofing manufacturers increased the cost of shingles by 10%+ . Liberty/safeco rejects xactimate's estimate.. Liberty/Safeco won't accept exactimate whatsoever.
Liberty/safeco can also provide supporting documents/data to support symbility's pricing.
If this helps, I would try using the Customer Total Amount and see if that works for you.
Hi, I need to learn how to use Symbility and Xactimate from beginning to end! 😅I need help!
Hey, so we don't teach Symbility but, we can teach you in Xactimate!