Although this is a great machine that help aid my healing process. Unfortunately I, my doctor, and wound care team had to immediately discontinue this wound care treatment. I am severely allergic to the tape and it ate my skin up. Leaving severe rash blisters, some even became puss blisters. Which of course added additional measures to treat the rash and making it difficult. A KCI service contacted me and asked if I had received my additional items for the machine and I asked if a different type of tape was available for people with sensitive skin and she informed me she was not aware because no one has asked her that question before. I hate I didn’t get to complete my care with the system because no doubt in my mind I would’ve healed faster, now just going to take a lil longer.
Felt this, normally have to get sensitive skin tape with anything, this broke me out a bit and once I started taking something for allergy, it helped a lot, finally done with mine but still healing, just slower now.
I took it to Harrel where the FedEx picks up and packages, Sharon Borger and send it off and they picked it up to go to Cape Girardeau so it’s been sent two weeks ago
It has already been sent to address on the case ups picked it up atACE Hardware in Corning,Arkansas that were UPS picks up all UPS Packages here, Arkansas thank you
You know this is all well and good but if you would send your representative out here I will gladly give him this machine I don't like it someone called me about this machine and she said well your time is up with the machine I said okay I said I can't get to the UPS office to get it sent off said I'm disabled and I have no transportation she said well how about getting a KCI representative come and get it I'll call him and he'll call you and you can make arrangements for him to come by and pick it up I said okay but so far it hasn't happened! I hate this machine so come and get it, sooner rather than later PLEASE! 😡
Hi this is John k. I left the box on the picnic table for the UPS Driver to pick up. Thank you.
Although this is a great machine that help aid my healing process. Unfortunately I, my doctor, and wound care team had to immediately discontinue this wound care treatment. I am severely allergic to the tape and it ate my skin up. Leaving severe rash blisters, some even became puss blisters. Which of course added additional measures to treat the rash and making it difficult. A KCI service contacted me and asked if I had received my additional items for the machine and I asked if a different type of tape was available for people with sensitive skin and she informed me she was not aware because no one has asked her that question before. I hate I didn’t get to complete my care with the system because no doubt in my mind I would’ve healed faster, now just going to take a lil longer.
Felt this, normally have to get sensitive skin tape with anything, this broke me out a bit and once I started taking something for allergy, it helped a lot, finally done with mine but still healing, just slower now.
Why are ppl talking here as if this the customer service line???, it's literally a video guys, thats it, call if you need to talk to someone for it.
The vac did a great job on my breast, it took about2months but was glad to send it back.on June5 at my local Us store thank you
Hey Sherry, thank you for sharing your positive experience! We're glad to hear it worked well for you.
I took it to Harrel where the FedEx picks up and packages, Sharon Borger and send it off and they picked it up to go to Cape Girardeau so it’s been sent two weeks ago
Why is it being stopped no Dr said to stop it yet
Thank you!!!
It has already been sent to address on the case ups picked it up atACE Hardware in Corning,Arkansas that were UPS picks up all UPS Packages here, Arkansas thank you
Sent back in bag to return last Friday with UPS
This is all treatment for the quarter
The Dr has not said to stop threatment yet
WWE sent it to you this last week
No Dr has stoped this threatment yet
You know this is all well and good but if you would send your representative out here I will gladly give him this machine I don't like it someone called me about this machine and she said well your time is up with the machine I said okay I said I can't get to the UPS office to get it sent off said I'm disabled and I have no transportation she said well how about getting a KCI representative come and get it I'll call him and he'll call you and you can make arrangements for him to come by and pick it up I said okay but so far it hasn't happened! I hate this machine so come and get it, sooner rather than later PLEASE! 😡
Patient is currently using vac