THANK YOU for this! My dishwasher (same model) stopped cleaning dishes despite filling & draining properly. I observed that the water wasn't getting circulated through the spray arms at all. I watched a bunch of videos, this being one of them, to try to get a sense of what was going on. When I did my exploratory surgery and opened up the pump housing, I was surprised to find that my filter got shredded just like yours. I guess this is not an uncommon problem? Thankfully I did not have to replace the motor or even the fuse, and I also did not have to clear the error codes in order for the dishwasher to resume active duty. Your video really helped me understand what to look for. Thanks again!
I'm glad this helped and you were able to get yours going and thanks for the feedback!
9 місяців тому
@@yourdiytechlife @jennifermccurdy7389 Thank you both for the video and comment as I just had my filter on my KDTM354DSS5 shred which stopped the cleaning. This video helped a lot but it seems that the old part number for the filter is unavailable and the new one does not directly replace W10713298 as stated. The base of the housing is smaller and does not seat properly. The wave washer just sits around the new filter and the tab no longer goes on the outside like the original. I put it back together anyway as everywhere stated it's the direct replacement and it was SO LOUD. I chatted with Kitchenaide today and they were absolutely no help. I am taking the new filter out and putting it into the old housing and hope that works but that should NOT be the case. There are other reviews out there stating the same but Kitchenaide claims there are no issues. I am just curious if you ran into this replacing yours since it seems like the new replacement part first became available in Oct 2023. It's about a 0.5-inch difference in circumference between the old and new filter houses. I'm beyond frustrated with Kitchenaide for both their horrible design to get us all here in the first place and making the solution another problem. And maybe this comment will help others in the same boat.
Oh man, i'm sorry to hear about the filter issues. I did not have any fitment problems at all, it fit right in like the original. I cant fathom how they could make that sort of error but I'm definitely fond of this brand after all the issues i've had with this machine so I understand the frustration. Mine is down AGAIN for a different issue at the moment so I'll probably making another video for this thing. 😒. unfortunately i dont have any insight in to this problem but if I think of something I will post it up.
Very good vid. You crushed it dude:-) One additional thought. On mine, the tabs on the pump impeller that engage and turn the spinning filter were badly worn and not evenly. I reshaped what was left and put a new filter in it. I lasted one year. It would be very beneficial if they would sell an impeller to go with the new filter. As I understand it, you can only get the impeller if you buy the motor. Word to the wise, if your filter is trashed and the impeller tabs are badly worn, the repair may not last long. Also note that the drive faces of those ears likely need to be very evenly spaced for the filter to not wobble and last.
Another thank you. Luckily my thermal fuse didn't blow, just needed to replace the internal screen (which collapsed and seized the pump impeller). It's incredible how fine of a mesh screen is used. Almost seems designed to fail as there is no other filter for large particles.
This is an EXCELLENT video! Thanks! My dishwasher has just started not getting the dishes clean in last 2 cycles, so sounds like I've caught it before doing major damage. Just wondering now if I can simply get some cleaner and run it through, or if I should replace the filter now, even though it's not yet torn (I think). I may try it for one cycle before doing further surgery. It's a good thing Thanksgiving is not at my house this year! Hope everyone has a Happy one.
This is a fantastic video. I'm just about to order my replacement filter as it was shredded as well. I'm not sure if my motor is in a working state. Can I test it using a multimeter or can I wire up direct 120 volts to it to test it?
Thanks for detailed info changed my shredded filter and reset procedures after second time running heat and steam came back and finally clean dishes 83 dollars vs 980 for a new dishwasher👍🏽
@@davetesta8394 This is the process that worked on mine. after doing this everything worked great. *MOST IMPORTANTLY** ONCE YOU REPLACE ANY PART, you have to run a FULL DIAGNOSTIC CYCLE (about 23 minutes) for the control board to work correctly, otherwise you may get random problems. Mine refused to see the heater element after the motor/pump replacement. To enter the diagnostic cycle, press any three panel buttons in a row 3 times, less than a second between each. 1-2-3, 1-2-3, 1-2-3. All the panel lights will illuminate. Close the door and leave it alone. It will cycle through multiple (20 plus) diagnostic tests. When all the lights go out, the diagnostic cycle is done. If the Clean light is flashing just after closing the door and starting the diagnostic cycle, it is an error code. In mine, it was 7 flashes, a pause, then one flash (7-1). 7-1 is the heating element error code. You have to clear any error code manually by pressing Hi Temp in "Interval 20" of the diagnostic cycle. It will not clear on it's own. The easy way to do this is to start the diagnostic cycle and watch the Express wash and Prowash lights. In the first couple of minutes of the diagnostic cycle, the Prowash and Hi Temp lights will both come on. This is the Interval to press the Hi Temp button to clear the error codes. All this info is in the data sheet in the insulation behind the bottom panel. Thanks for the video and hopefully these hints will help!
THANK YOU for this! My dishwasher (same model) stopped cleaning dishes despite filling & draining properly. I observed that the water wasn't getting circulated through the spray arms at all. I watched a bunch of videos, this being one of them, to try to get a sense of what was going on. When I did my exploratory surgery and opened up the pump housing, I was surprised to find that my filter got shredded just like yours. I guess this is not an uncommon problem? Thankfully I did not have to replace the motor or even the fuse, and I also did not have to clear the error codes in order for the dishwasher to resume active duty. Your video really helped me understand what to look for. Thanks again!
I'm glad this helped and you were able to get yours going and thanks for the feedback!
@@yourdiytechlife @jennifermccurdy7389 Thank you both for the video and comment as I just had my filter on my KDTM354DSS5 shred which stopped the cleaning. This video helped a lot but it seems that the old part number for the filter is unavailable and the new one does not directly replace W10713298 as stated. The base of the housing is smaller and does not seat properly. The wave washer just sits around the new filter and the tab no longer goes on the outside like the original. I put it back together anyway as everywhere stated it's the direct replacement and it was SO LOUD. I chatted with Kitchenaide today and they were absolutely no help. I am taking the new filter out and putting it into the old housing and hope that works but that should NOT be the case. There are other reviews out there stating the same but Kitchenaide claims there are no issues. I am just curious if you ran into this replacing yours since it seems like the new replacement part first became available in Oct 2023. It's about a 0.5-inch difference in circumference between the old and new filter houses. I'm beyond frustrated with Kitchenaide for both their horrible design to get us all here in the first place and making the solution another problem. And maybe this comment will help others in the same boat.
Oh man, i'm sorry to hear about the filter issues. I did not have any fitment problems at all, it fit right in like the original. I cant fathom how they could make that sort of error but I'm definitely fond of this brand after all the issues i've had with this machine so I understand the frustration. Mine is down AGAIN for a different issue at the moment so I'll probably making another video for this thing. 😒. unfortunately i dont have any insight in to this problem but if I think of something I will post it up.
Very good vid. You crushed it dude:-) One additional thought. On mine, the tabs on the pump impeller that engage and turn the spinning filter were badly worn and not evenly. I reshaped what was left and put a new filter in it. I lasted one year. It would be very beneficial if they would sell an impeller to go with the new filter. As I understand it, you can only get the impeller if you buy the motor. Word to the wise, if your filter is trashed and the impeller tabs are badly worn, the repair may not last long. Also note that the drive faces of those ears likely need to be very evenly spaced for the filter to not wobble and last.
Another thank you. Luckily my thermal fuse didn't blow, just needed to replace the internal screen (which collapsed and seized the pump impeller). It's incredible how fine of a mesh screen is used. Almost seems designed to fail as there is no other filter for large particles.
I'm glad it helped and incouldnt agree more about that filter. Just a terrible design. Hopefully they went away from this design in later models.
Thanks so much for this video. You saved me from buying a new dishwasher. Luckily it did not get in the motor. Again, thank you, excellent work.
You are very welcome and i'm glad it saved you some cash :-).
This is an EXCELLENT video! Thanks! My dishwasher has just started not getting the dishes clean in last 2 cycles, so sounds like I've caught it before doing major damage. Just wondering now if I can simply get some cleaner and run it through, or if I should replace the filter now, even though it's not yet torn (I think). I may try it for one cycle before doing further surgery. It's a good thing Thanksgiving is not at my house this year! Hope everyone has a Happy one.
You can try that. If it hasn’t ripped then you probably ok and the cleaning might be enough. Let us know how turns out.
This is a fantastic video. I'm just about to order my replacement filter as it was shredded as well. I'm not sure if my motor is in a working state. Can I test it using a multimeter or can I wire up direct 120 volts to it to test it?
As I recall I did in fact test it before re-installing it in the washer. you should be able to connect it to the mains with a cut wall cable.
It’s hard to follow with just a damn picture. You should of shown a video .
Thanks for detailed info changed my shredded filter and reset procedures after second time running heat and steam came back and finally clean dishes 83 dollars vs 980 for a new dishwasher👍🏽
Outstanding! Thanks for dropping a comment 👍👍
Where is the reset process after you install the new pump motor
@@davetesta8394 oops. I thought I had that in the links but I dont. let me go get those and I will post them up
@@davetesta8394 This is the process that worked on mine. after doing this everything worked great.
*MOST IMPORTANTLY** ONCE YOU REPLACE ANY PART, you have to run a FULL DIAGNOSTIC CYCLE (about 23 minutes) for the control board to work correctly, otherwise you may get random problems. Mine refused to see the heater element after the motor/pump replacement. To enter the diagnostic cycle, press any three panel buttons in a row 3 times, less than a second between each. 1-2-3, 1-2-3, 1-2-3. All the panel lights will illuminate. Close the door and leave it alone. It will cycle through multiple (20 plus) diagnostic tests. When all the lights go out, the diagnostic cycle is done. If the Clean light is flashing just after closing the door and starting the diagnostic cycle, it is an error code. In mine, it was 7 flashes, a pause, then one flash (7-1). 7-1 is the heating element error code. You have to clear any error code manually by pressing Hi Temp in "Interval 20" of the diagnostic cycle. It will not clear on it's own. The easy way to do this is to start the diagnostic cycle and watch the Express wash and Prowash lights. In the first couple of minutes of the diagnostic cycle, the Prowash and Hi Temp lights will both come on. This is the Interval to press the Hi Temp button to clear the error codes. All this info is in the data sheet in the insulation behind the bottom panel. Thanks for the video and hopefully these hints will help!
@@davetesta8394 unplug or turn off breaker for one minute then look for codes to rest hitemp button then dry five times 👍🏽