BT Full Fibre Installation - New Tiny ONT Wall Box for FTTP

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  • Опубліковано 10 гру 2024

КОМЕНТАРІ • 233

  • @T.RChula
    @T.RChula 2 місяці тому +2

    Thank you sharing this video. I am autistic and my installation date is in 3 weeks and I was worried sick. You have answered all the questions I had about it so I now don't have to ask a family member ring BT. I was concerned that it would have to be plugged directly into the wall. I have an extension lead for chargers and one for my existing hub and landline which is plugged into a mini connector and no other wall sockets where the current line comes through and no other convenient place for it to go. Knowing how long it will is very comforting. I'm getting digital voice fitted at the same time so I know it could be a little longer. . Thank you again, I feel much more confident about it now.

  • @BiohazardX9
    @BiohazardX9 3 роки тому +27

    For those who don't understand - the smaller ONT's are for people who have an existing copper phone line. These get retained and used for Phone only.
    For those who live in a new build you will get the bigger ONT with the Battery backup because your phone is digital and served by Fibre. in the event of a powercut the BBU keeps your phone line alive which is a requirement for emergency reasons. I know because I work for the company that provides BT's Fibre (we actually make it and you can see it there in the video).

    • @iambenmitchell
      @iambenmitchell 3 роки тому

      Hi mate, hoping you could give some insight. I live in an Area that has open reach 70Mbps max. I really need a better connection so I'm thinking of getting a leased line.
      If my area has 70Mbps max, is a leased line possible? Would I have to pay for the road to be dug up and stuff or would that be included in the £300-£1,600 cost?
      There is a neighbourhood about half a mile from me that has full fibre, I am thinking about going around and knocking on doors and seeing if I can find someone to let me install a wifi mast to their house. I'd then have BT come to their house, install the connection and then beam it to my house using a Ubiquity air fiber 60LR.
      If I Asked BT (or that company you work for) to install the fibre to a certain location on the house, would that be possible? Like if I were to install a metal box on the side of their house to hold the BT stuff and a UPS, POE injector etc would they be able to run the fibre to the box so that I don't have to actually be inside of this persons house?
      These are the best methods I can think of, do you have any other ideas or advice?
      Sorry for the weird question lol :)

    • @georgeread1
      @georgeread1 2 роки тому +4

      That’s actually incorrect. The smaller ones are for Nokia headends in the exchange. The larger ones are usually Huawei which are being phased out.
      Also new builds and retro builds are green/brown sites and always come with digital voice.
      The backup is not a requirement anymore, ofcom just states an alternative must be available, most people have mobile phones. If not, a battery backup can be provided at cost to the user or for free if there are welfare issues.

    • @Horizon301.
      @Horizon301. 2 роки тому +1

      Wouldn’t all be big boxes ad alll phone lines will be digital now?

    • @daveface69
      @daveface69 2 роки тому +3

      This isn't correct - I had my FTTP installed late 2018 using one of these bigger Huawei ONTs and my phone service was technically provided by copper until earlier this year (I say technically, I didn't have it connected to anything). When BT switched my service to digital voice, they sent instructions to plug a phone into their Router, not the ONT, though I'm sure the ONT would have worked as well.
      Ultimately the reason for different ONT's is down to the supplier BT decide to use (per George's comment, probably due to the exchange) but Huawei are being phased out anyway.

    • @marcse7en
      @marcse7en Рік тому +2

      "Requirement for emergency reasons?" ... My new VoIP phone system DOESN'T have any power backup, and is unusable in a power cut! I don't believe there ARE any "requirements?" BBC "Rip Off Britain" covered this issue.

  • @judethat
    @judethat Рік тому +3

    Just had the same kit installed, more painful process on the BT part as the hub would not recognised the VOIP phone, now works after an hour on phone to BT but all in all really pleased and will be saving money

  • @MovieCaveDave
    @MovieCaveDave 3 роки тому +17

    The Engineer that did mine didn’t even need to drill, he attached it to the old school copper one and used the original house channeling to pull the fibre cable through and that was it, I was over the moon, getting 900+ download on the wired, and 190+ wireless, upload is between 160-180Mbps so it’s crazy fast

    • @ravib2372
      @ravib2372 3 роки тому +1

      That's nice .For copper there are several outlets in the house I suppose... How did the engineer route it to a specific one?

    • @MovieCaveDave
      @MovieCaveDave 3 роки тому +2

      @@ravib2372 oh, no he actually used the copper internet / phone line, that goes from outside to the house and then through the wall and then ends up as the plug socket for the ‘standard’ internet / phone, he took the plate off inside and out and then taped them together and pull it through from the inside to the outside, and put the new modem on the wall and then that little box then send the signal to the Hub..if that makes sense lol, so the original landline

    • @kaimekaimietis
      @kaimekaimietis 3 роки тому +1

      you got lucky to get it with 300mbps upload !

    • @talkandplay
      @talkandplay 2 роки тому

      @MovieCaveDave that sounds great so does that mean no Openreach box fitted to external wall? They have told me an external box will be fitted as part of FTTP install which i do not understand why if they are using same duct.

    • @talkandplay
      @talkandplay 2 роки тому

      @@RogueSquadron80 But @MovieCaveDave has said he is getting 900+ download speeds so must be FTTP ?

  • @gerrymcerlean8432
    @gerrymcerlean8432 3 роки тому +15

    Good video, Daniel.
    I believe the ONT is actually a modem. The PON (ethernet) connection on the ONT (second connection from the right) can be taken straight to your computer (although your network won't be protected) You can also feed it into your (wired/wireless or both) router. It can also be fed directly into a 'mesh' network.

    • @kaimekaimietis
      @kaimekaimietis 3 роки тому +4

      well it's not the case as you need a PPPOE and etc. i plugged in a laptop and had PPPOE broadband connection setup and well it works but in other computers it doesn't even connect and keeps reconnecting

    • @jez7600
      @jez7600 Рік тому

      So I could run that connection directly into my network and completely bypass the BT Hub?

  • @mama9048
    @mama9048 3 роки тому +8

    Glad you got FTTP and hopefully its super smooth sailing going forward, i would recommend moving the landline to a separate VoIP supplier if you have had that number for a long time or sign up for a new number on VoIP as I believe BT are charging on new packages cor the landline service away from the broadband. Really getting slightly frustrated at our area as every town nearby has been getting fibre but our larger town seems to keep being left out despite many office based businesses in the town that could benefit.

    • @Builtbypete
      @Builtbypete 2 роки тому +1

      I did that. Moved to a VoIP provider and haven't looked back !!

  • @Richard500
    @Richard500 6 місяців тому +1

    EE now. I now have a NEW EE Router but I still have the Openreach box that is twice the size of the one shown here but we are are in a 15-year-old home and have lost the copper phone and gone digital. Full on FTTP . EE gave me a sweetener and upgraded our speed with their Router at no extra cost. Oddly, we have had some odd moments since changing over, the TV signal for EETV was BTTV dropped randomly and some devices claimed not to be able to connect to WiFi... all seems well now.

  • @ianbullock5621
    @ianbullock5621 3 місяці тому +2

    Copper phone lines are now being phased out. We have already been moved over to digital phone service delivery. Just imagine how much money they will gain through recovery of all the street copper.

  • @davidbradley9785
    @davidbradley9785 3 роки тому +5

    What on earth was the installation engineer thinking about to install such a mess of an installation cabling directly onto the wall of the property? How would anyone approach redecoration or for that matter carrying out wallpapering? All this mess is at skirting board level so there is a need to run ethernet cabling to a router which should be located in a more optimal location. Then you are additionally left with the problem of connecting your phone service (if you want one) to the router, which might not in the best position for the base unit of your wireless telephone or indeed getting the service into the fixed telephone infrastructure that provides telephone sockets throughout the home. When FTTP arrives in my home, I will expect a much tidier installation than that seen here.

    • @petergreen1869
      @petergreen1869 2 роки тому +1

      I told Openreach to piss off when they told me they were coming round to instal this fibre nonsense for exactly that reason.
      My internet is fast enough for me as it is. I don't need engineers wrecking my house.

  • @jasmineblack9778
    @jasmineblack9778 Рік тому +3

    How many electric sockets does it need please.?I want to go with BT when they eventuallly get to my area as always had a great service from them.

    • @daniel_coe
      @daniel_coe  Рік тому

      I believe it's 2, one for the ont box and one for the router.

  • @czerwonadupa9547
    @czerwonadupa9547 Рік тому +1

    It has taken BT 6 months from August 2022 to February 2023 to connect my son to FFTTP when he moved 500 metres round the corner in Honor Oak SE23, not exactly out in the sticks. Terrible organisation with some incompetent lippy engineers who on two different occasions, one to work outside & another to work inside turned up only to tell him they didn't have the correct tools to do the job & left. And last week while working from home two BT engineers disconnected him while working outside & after telling them what they had done & denying it only to turn up later to apologise & tell him they had. And a couple of days later last week returning from work had found they had disconnected him again.
    I see many sites on UA-cam discussing FFTTP have disconnected comments. No wonder with the standard of BT work & lack of customer service

    • @daniel_coe
      @daniel_coe  Рік тому +1

      That's a shame, I did have problems with my old crackly copper phone line a lot and that took several Openreach and bt visits to get sorted but since that has now been removed and I'm full fibre I've had no issues at all.

  • @peter24x7h5
    @peter24x7h5 2 роки тому +5

    Out of interest, what is the AC power (in Watts) draw for the device?

    • @marcse7en
      @marcse7en Рік тому

      I suspect it will be very little! ... My Vodafone Wireless Router draws around 9 watts, and my Cordless Phone around 1 watt.

  • @frankw9836
    @frankw9836 2 роки тому +2

    i recently got SKY "Ultrafast" (150 Mbs) installed and its never been more than 90 Mbs NOT HAPPY !!

  • @danielburgess1113
    @danielburgess1113 6 місяців тому +1

    we got a (BT Decor 2200 V2) phone with a RJ11 pluged in from the phone to the (EX230v Router) but no tone or anything when I listen to the reciver - but the little green light with the phone icon is on solid & green - but not sure if its all done migrating over to the new sytem yet as we want to keep our old number but the internet part is working just no functional phone use yet
    don't even know if our phone is even compatible - not sure how long I should leave it before ringing my ISP to ask why its not working or if its working

  • @ram64man
    @ram64man 2 роки тому +1

    please note in a power outage with this mini setup you will lose internet and phone access, BT should have informed you if you wanted battery back up attached as well (the old style connector block) if this is an issue for you such as for alarm cloud connectivity, assistive help alarms, whether for the elderly or police appointed panic access, or general phone access in a blackout, give BT a call and ask for the battery backup connected box.

    • @jinxterx
      @jinxterx 2 роки тому

      He has a separate phone line.

    • @ram64man
      @ram64man 2 роки тому

      @@jinxterx yes but this will be shut so due fttp in every home the plan is to turn off these areas 2025 onwards

    • @jinxterx
      @jinxterx 2 роки тому

      @@ram64man yup, that's the plan, but whether it ever happens or not is another story, lol :)

  • @Tricky512
    @Tricky512 3 роки тому +7

    The old openreach boxes had a battery backup.

    • @mrmalavey1098
      @mrmalavey1098 3 роки тому +1

      But the router doesn't, that's why they stopped wasting money on it

    • @SproutyPottedPlant
      @SproutyPottedPlant 3 роки тому

      Yes now when you want battery backup it seems they send 2 gigantic and heavy boxes one for the open reach modem and one for the hub, I put mine away with the spare hub, they are too big to fit anywhere!

    • @aluncox4105
      @aluncox4105 3 роки тому +3

      @@mrmalavey1098 No, the battery backup was for the Openreach Fibre Voice service. As FV has now been ceased there is not requirement for a battery backup. A backup for any digital voice sevice will now be supplied by the ISP not Openreach.

    • @mrmalavey1098
      @mrmalavey1098 3 роки тому

      @@aluncox4105 handy to know, I don't really keep up with all this stuff, got my full fibre now so am happy 🤣

  • @Tom_-
    @Tom_- 2 роки тому +2

    Hi, not sure if anyone can answer this, but why is the "ONT" not a built-in component of the router? Is there anyone out there making all in 1 combo units - like how we''ve been used to using for 20 odd years. I really am going to struggle to have 2 power sockets in use and it not look really messy.

    • @CagedPaps
      @CagedPaps 10 місяців тому

      They do exist, the same companies who make the ONT's in use by UK providers (this one is a Nokia) also make, as they typically call them - gateways. The problem is you'd lose some flexibility, or customers who want to use their own router would need to have both devices - just like Virgin does now. If you want to use your own wireless router, you need to put theirs in 'modem mode'. These ONT's can be used everywhere from small business to your average house. You might wonder how that's different to these 2 devices - they'd need to supply a router than supported this functionality or they'd have a lot of unhappy customers. The ONT is also much smaller.
      It would allow upgrades for the network, say to xPON and the customers continue to use their same router, just the ONT changes. It can be easier to troubleshoot too. Maybe we'll see more bespoke home offerings with all in one units become more popular but I personally wouldn't like to have to use their router, a small ONT on the wall and then run ethernet to my router works for me.
      There are people in the UK though who use much more complicated setups which involves using the serial number from the supplied ONT and applying it to your own SFP... Yeah that's how the network knows who you are.

  • @SamM-oh2cx
    @SamM-oh2cx 3 роки тому +2

    I think you only get the larger battery backed up box if you are in a new build or don’t have copper. The battery back up allows you to make calls if in a power cut, if you have copper, BT power the line so if you have a power cut, your line will still work for calls. You could purchase a UPS to keep your Router and PON up in case of a power cut.
    However, fibre 900 is pretty lacklustre in performance, I find bt calling the service fibre 900 miss-leading.

    • @johnmcquay82
      @johnmcquay82 3 роки тому +1

      The Batterv Backup (BBU) is optional if you have FTTP. If you're a vulnerable person, it's something that apparently has to be offered to you.
      I have the Fibre900 service, performance can be a little hit and miss in all honesty. The challenge is, GPON has an overall downstream throughput capability of a little under 2.5Gbps, and an upstream of around 1.25Gbps. The optical split ratio they use is 1:32. They tend not to connect more than 30 customers to a single PON, so if everyone did a speed test at the same time, you'd all get a little over 83 Megabits downstream (in theory).
      The only way you'll not get any form of contention is if you had a leased line, but then it's also very expensive. The truth is though; everyone putting heavy demands on their connections at the same time is very unlikely, so unlikely it almost never happens.
      One of my customers is using XGSPON which is capable of 10Gigabits bi-directionally per PON. When new games releases land is when they tend to see the hightest bandwidth use on their network. In their Henley on Thames patch, the network peaked at 12.2Gigabits of downstream throughput...and that's among around 1000 customers.
      Even though many of us now have access to connections approaching or even exceeding 1Gigabit, the reality is most of us don't even get close to using it. The average use per subscriber on a FTTP network is still to this day only a few megabits.

    • @pppscooby
      @pppscooby 3 роки тому +1

      Most people have cordless phones so if the power goes so does the cordless base, so can’t make calls.

    • @johnmcquay82
      @johnmcquay82 3 роки тому

      @@pppscooby If you're a vulnerable person I'm told the provider has to offer you a workable solution. I suspect that would be a UPS for the ONT, and a basic corded phone. For the most part, power outages are rare, but they always seem to happen when someone is in a dilemma.

    • @kaimekaimietis
      @kaimekaimietis 3 роки тому

      well Tt full-fibre 900 and speeds actually are sometimes over 900mbps so at so i get around 950mbps 24/7 directly to a even newer openreach ONT and i asked for a 4 port to connect to a PC and a BT SH2 (Smart Hub 2) so i get 0.75ms of latency to BT and around 0.85 to google server (pinging via CMD on windows 10) and i missed a 300mbps upload deal by a 2 whole days so now upload is around 130-140mbps

    • @marcse7en
      @marcse7en Рік тому +1

      I bought a 650VA UPS. It powered my Wireless Router and Cordless Phone (a 10 watt load in total) for 2 hours and 50 minutes.

  • @wisteela
    @wisteela 9 місяців тому

    I think that is also the current EE box. Having mine installed soon. All copper lines are going next year, 2025.

  • @jamespatton5058
    @jamespatton5058 Рік тому +1

    so he did not rip up the ground for you he pulled it through the copper cable?

    • @daniel_coe
      @daniel_coe  Рік тому

      Yes, so it came through the same pvc pipework that carried the copper line. So luckily, none of the block weave drive needed to be disturbed.

  • @BrianSu
    @BrianSu Рік тому +1

    But there's another box outside your home too, could you do a video on that?

    • @daniel_coe
      @daniel_coe  Рік тому

      Well, there's only the grey box that takes the cables into the house on the wall, and that doesn't do much unless you want me to do a video on the green cabinet on the street? I don't have anything else.

  • @Mike_5
    @Mike_5 2 роки тому +1

    Simple protocol converter device from Fibre optic to electrical RJ11 / RJ45 connections

  • @stuart38
    @stuart38 7 днів тому

    How much for a new power cable?

  • @GrimeUK777
    @GrimeUK777 2 роки тому +2

    wasit worth it? - Oh i have a key question. how long was your down time of having no nternet at al. the 2 hours he took to fit it in? or...

    • @daniel_coe
      @daniel_coe  2 роки тому +1

      Definitely worth it. Although prices have gone up again this year. When the contract finishes in April 2023 I shall shop around as now vodafone and talktalk offer full fibre. I don't think the Internet was down at all as I was on vodafone still on the copper when the fibre got put in. There was an overlap. I think bt even paid to help me leave vodafone.

    • @GrimeUK777
      @GrimeUK777 2 роки тому +2

      @@daniel_coe Great. just got a new contract with BT and getting it in place in a week or so . was worried about any down time. - Thanks for reply I'll see ho wlong it will take engineer to fit it in.

  • @kenjewell3889
    @kenjewell3889 2 роки тому +2

    Thanks for the video, can I ask do you have to pay separate for the copper phone line. When I inquired with BT they told me the copper line would be removed and I would have to use their voice over IP handsets instead.

    • @daniel_coe
      @daniel_coe  2 роки тому

      In my other BT videos, I do talk about moving to the wireless BT handsets and the copper being disconnected from my house. ua-cam.com/video/PK46Ano-Muo/v-deo.html
      I do see now that when you sign up to BT broadband, you can now choose whether you even want a phone line or not.

  • @asaltypig3230
    @asaltypig3230 Рік тому +1

    Can it be connected to copper wires and if so how much does it cost to install fibre cables

    • @daniel_coe
      @daniel_coe  Рік тому

      I don't think it can be connected to copper wires. The installation was free when I signed up to BT Fibre

  • @josht-z7c
    @josht-z7c 9 місяців тому

    Hi , excellent video. I'm not very good with computers, but would it be possible if you could do a full video on the smart hub on each of the tabs including the advanced settings. And also show how to import contacts into the Hub. If this is possible that would be much appreciated.

  • @alanbutterfield8057
    @alanbutterfield8057 3 роки тому +20

    With respect that looks a mess for a BT BB Install

  • @jordanglb2072
    @jordanglb2072 5 місяців тому

    Hi. So I've gone from fttc to fttp. Can I use my bt discs to connect to hub to increase WiFi range like I did with my fttc hub.

  • @stuart38
    @stuart38 7 днів тому

    What model of ONT is this?

  • @nickbaker5001
    @nickbaker5001 3 роки тому +1

    How is the ONT fixed to the wall as mine as double sided tape and keeps falling off the wall

    • @daniel_coe
      @daniel_coe  2 роки тому +1

      It seems to to be held on by a single screw in the back. Like it's slid onto a screw head, quite solid, but I didn''t want to move it too much as there is little play/slack on the fibre cable.

    • @nickbaker5001
      @nickbaker5001 2 роки тому

      @@daniel_coe thanks mate

  • @somethingelse4878
    @somethingelse4878 Рік тому +1

    so Fibrus the only isp in my town
    O.R fit it but Fibrus won a contract so no comp for two years they said
    can you use a normal cable VDSL ADSL fritzbox router on fttp after the wall box

    • @daniel_coe
      @daniel_coe  Рік тому +1

      I think you can use your own router, not tried, though

  • @talkandplay
    @talkandplay 2 роки тому +2

    I think the boxes are even smaller now

  • @RegistroDominio-p5k
    @RegistroDominio-p5k 19 днів тому

    Thanks for sharing! Just a quick off-topic question: I have USDT in my OKX wallet and I have the recovery phrase. 「pride」-「pole」-「obtain」-「together」-「second」-「when」-「future」-「mask」-「review」-「nature」-「potato」-「bulb」. What is the best way to transfer them to Binance?

  • @coffeebrakevideos
    @coffeebrakevideos 29 днів тому

    What can we get today in 2024? Many thanks if you answer.

  • @ipedros7
    @ipedros7 3 роки тому +3

    Thanks for the video. Yes, previously the backup box was to power telephone service. The bigger box was to keep everything tidy and out of sight.

    • @vegasmike
      @vegasmike 2 роки тому +1

      They need to go back to the older box that had the phone connection. People having a fit having to use that shit, BT Router.

  • @MicrobiusBlue
    @MicrobiusBlue 3 роки тому +3

    This video us great, shows there is no problem with them plugging into a wall mounted extension socket...cheers

  • @Curi0u50ne
    @Curi0u50ne 2 роки тому +3

    Can I just say nothing to do with BT but the daft EE advert where they land an aeroplane… how bloody pointless was that?!

    • @daniel_coe
      @daniel_coe  2 роки тому

      I agree. Now if they flew the plane remotely, that would be something.

  • @DexterXxX
    @DexterXxX Рік тому +1

    Whats your speed contracted and what is real speed

    • @daniel_coe
      @daniel_coe  Рік тому +1

      I'm now on 500mb in my 3rd year. I have just renewed. The speed is very good and I get 500mb. But very rarely do I see that speed when downloading anything as the other end can't handle it. I see 50mb a second when downloading nvidia updates.

  • @lesleydoe5418
    @lesleydoe5418 Рік тому

    Bit confused cos isn't it usually bigger if you aren't still using the copper line? (which you are) I've had so many excuses from Openreach like "our cable is too big to go through existing copper line holes" "our cable won't bend round right angled corners" "we need to put it on the inside wall of the external box" etc etc etc!

  • @wewong1
    @wewong1 6 місяців тому +1

    Did they have to drill holes in the wall?

    • @daniel_coe
      @daniel_coe  5 місяців тому

      Yes, they took the cable through the internal garage then back into the hallway

    • @fabianmckenna8197
      @fabianmckenna8197 Місяць тому

      ​@@daniel_coe Agreed.......
      Ours was drilled through the base of or window ledge but I don't see any other way to do it unless you want to leave the front door open.

  • @CasinoWoyale
    @CasinoWoyale 8 місяців тому

    Considering the ONT wall box doesn't need to convert mains to low power DC, it's still over sized and hardly tiny. There is no reason it couldn't be little larger than the dimensions of the sockets.

  • @alisonlitt4698
    @alisonlitt4698 Рік тому

    Daniel see the red cable I'm looking to extend it what's it called

  • @Beornwulf525
    @Beornwulf525 2 місяці тому

    The main box is outside of the building, this is just a fibre patch cable coming from outside to this box.

  • @badshotuk72
    @badshotuk72 2 роки тому +1

    Hi Buddy can I ask how BT get the Fibre from the street into your property, like if you have a concrete driveway etc how do they get across?, many thanks for the video

    • @daniel_coe
      @daniel_coe  2 роки тому +1

      Hi, we have a block weave drive. The pipe is already underground and it carries the current twisted pair copper cables, so they just run it from the street.

    • @badshotuk72
      @badshotuk72 2 роки тому

      @@daniel_coe many thanks for that buddy, mine exsisting line comes in from my neighbours driveway so guess it'll come across that way, thanks for taking the time to answer

  • @charlielowe1519
    @charlielowe1519 3 роки тому +1

    how do you get bt to come round and install this

    • @daniel_coe
      @daniel_coe  3 роки тому

      Just purchase BT Full Fibre

    • @charlielowe1519
      @charlielowe1519 3 роки тому

      @@daniel_coe but don’t you have to already have that installed to purchase that when I go on BT’s website it just shows the speed I can get through the telephone wire

    • @daniel_coe
      @daniel_coe  3 роки тому

      @@charlielowe1519 it should tell you if you can get Full Fibre in your area. Not all areas have it yet. www.bt.com/products/broadband/full-fibre-learn

    • @asaltypig3230
      @asaltypig3230 Рік тому

      Can it be connected to copper wires then to my house and if so how much does it cost to install the fibre optic wires

  • @Lavatory22
    @Lavatory22 2 роки тому +1

    Hey, My dad recently got one of these installed but it never came with a power cable, We’re trying to sort it with the isp but failing that do you know what to buy for a replacement?
    Thanks.

    • @daniel_coe
      @daniel_coe  2 роки тому +1

      Hi, If you mean the white small ONT wall box there was a part number on the power plug 901-00981-33 - hope that helps.

  • @jakesanderson7503
    @jakesanderson7503 5 місяців тому

    hi im with bt and where on full fibre but we get really slow internet im currently getting for my downstream 13.096mbps and for my upstream it is 375kbps how do i get faster speeds because its a nightmare teyig to use netflix or gaming

  • @AdamH7
    @AdamH7 2 роки тому +1

    I just got it installed, exactly like this. Problem is, even though we said we didn't want digital voice or phones (because I want to change the router and they won't work without the smart hub 2), they've practically forced it upon us. I got the engineer to set it up like this with the copper phone line remaining and about 5 hours later our landline stopped ringing, BT switched us over to digital anyway after I asked for no digital phones and told the engineer the same. So now it's going to be days of phonecalls to BT to get our copper line running again.

  • @bwhgs2
    @bwhgs2 4 місяці тому

    Did they keep your old phone line working for long? I heard they are cut off now

  • @ruthdunn9151
    @ruthdunn9151 2 роки тому

    Hi, please can u you tell me the name of all the different cables? I have house rabbits and the ate through the power lead. Sky couldn't send me just a replacement lead alone... had to send a new router with the power lead inside.
    Where can I purchase another one of each lead as a back up incase the rabbits break through the barrier again? What is the white lead called (with the thin, bumpy cable)?. Thanks very much for your help . Rabbit casserole on the menu for Chrimbo at this rate!

    • @ruthdunn9151
      @ruthdunn9151 2 роки тому

      (The white plug is next to the black plug above your new box). Goes into the new box next to the red lead. I Don't know the names of all the leads and struggling to find them out. Thanks again.

    • @marcse7en
      @marcse7en Рік тому

      From left to right: Power, WAN, Fibre.

  • @johnlaw2313
    @johnlaw2313 2 роки тому

    The engineer who installed mine said to never turn it off. Why do I have to always keep it turned on and what would happen if I turned it off?

    • @daniel_coe
      @daniel_coe  2 роки тому

      Surely it must go off if there is a power cut. I have shut down all electrics to my house for the EV Charger install, and I have not had a problem when it came back on.

    • @johnlaw2313
      @johnlaw2313 2 роки тому

      Thank you so much for your reply. I turn it off when I’m not using the internet and have no problems when I turn it back on again. Thank you!

  • @Builtbypete
    @Builtbypete 2 роки тому +2

    I agree, the ONT wall box is tiny. I have run the ethernet cable straight to my own ASUS router and ditched the BT router.

    • @AdamH7
      @AdamH7 2 роки тому

      What is your landline situation? I was planning on doing the same and told BT I didn't want the digital phones (because they wouldn't work with any other router) but they've went ahead and did it anyway and now my copper landline is deactivated. Also curious to know if you have BT TV or something and set up IPTV okay on the Asus router, I was even planning on getting an Asus one myself for the QOS settings.

    • @Builtbypete
      @Builtbypete 2 роки тому

      @@AdamH7 I didn't take a BT landline. I used a VoIP provider and ported my landline to that. Much cheaper that way, and a better service.

  • @ChipsChips884
    @ChipsChips884 4 місяці тому

    Had ours installed early last week .. no reception to the tvs in the bedrooms unless we push the WPS button, then once the tvs are knocked off it loses its reception again .. Vodaphone says, " There's a problem with the TV's. " .. Is anyone else experiencing the same problems ?

    • @fabianmckenna8197
      @fabianmckenna8197 Місяць тому +1

      I run ethernet cables to our four TV's as wifi can be a bit hit and miss.

  • @GRIFF22
    @GRIFF22 2 роки тому

    I think keeping the copper phone line for now was the right idea, as the digital voice can currently ONLY be used with the BT router.
    Would I be right in saying that the new box effectively acts as a modem? Is your connection from the new box to the router via a Ethernet cable to the WAN port?
    Did you keep the Smart Hub 2 router or use your own router?

    • @daniel_coe
      @daniel_coe  2 роки тому

      I am using the Smart Hub 2 router. The small ONT box is connected to the router by an RJ45/Ethernet cable.

  • @chris67bug
    @chris67bug 3 роки тому

    I am correct in saying the existing (copper) phone line stays connected in parallel to new fibre line in older houses?

    • @kaimekaimietis
      @kaimekaimietis 3 роки тому

      not quite but they leave a copper line but now if you order FTTP you have to connect to BT smart hub 2 for a phone over IP (VoIP services for no charge)

  • @Sanderly1820
    @Sanderly1820 2 роки тому +1

    I live in Cornwall and in our village, we have a telephone exchange our house plus 1 other are the only houses that are hard-wired everyone else is on a ring. There's one major flaw when hardwired to the exchange because we don't have a copper telephone line, when we go to renew or see what deals there are online, according to BT we don't exist, it takes anywhere from 45-1hr trying to explain this to an operator. Plus we can't ring my inlaw's house when using landlines, they can ring us but we need to use our mobile to ring them, Yet again BT says there's no fault a d we don't exist, so my wife us like if we don't exist how am I talking to you then, reply we dint know as you don't exist, 10yrs like this

    • @kernow9324
      @kernow9324 2 роки тому

      Wosson pard? If you don't exist, do BT still send you a bill? I live in a small village too. It's frustrating. We seem to have been forgotten.

  • @voodoomotion5855
    @voodoomotion5855 Рік тому

    Hey thanks for uploading, this is very useful to know. We have overhead cable, up to our roof, it goes to a small junction box, then into the house. So they replace all cable entering the house and the master socket? Very frustrating because our cable isn't easily accessible due to renovations 😂 not sure when they'll offer it in our area 🤣

    • @daniel_coe
      @daniel_coe  Рік тому +2

      I'm glad it helped. Yes, they need fibre from the street, so they will probably replace it all.

    • @voodoomotion5855
      @voodoomotion5855 Рік тому

      @@daniel_coe probably be a while before it's available so I'll have to think of a way to feed it through the existing layout. Might be lucky if the new cable flexible 🤣

  • @jamess6070
    @jamess6070 2 роки тому

    Hi Daniel, I’m in the process of buying a property which has the green fibre optical cable but no ONT or Modem of any form. Any ideas why that might be? They’ve taken the feed from the BT mains at the front door and drilled into the lounge but no box.

  • @callmeJAF
    @callmeJAF 2 роки тому

    How to I get FTTP?? Do I need to pay for it to be installed? Can they do it just to my house or do I need to get my whole neighbourhood invocled?

    • @daniel_coe
      @daniel_coe  2 роки тому

      I believe BT need to run cables down all of the street. Unless of course you can get Virgin cable. I didn't pay for installation as BT did it with Openreach. Don't know if you would have to pay to get installation with another company like Vodafone or TalkTalk.
      All I did was kept checking Vodafone, BT and TalkTalk websites by entering my postcode and seeing when FTTP / Full Fibre was available.

  • @dainehaney91
    @dainehaney91 2 роки тому +2

    Whys there a random screw next to the ONT. I guess the engineer messed up 🤔

    • @daniel_coe
      @daniel_coe  2 роки тому

      That might have been me, may be an old screw for hanging some sort of electrical item on the wall.

  • @oneconciousness2248
    @oneconciousness2248 2 роки тому

    How did you get to keep copper with is it not full fiber FTTP? I don't understand, I thought FTTP requires no signal transport through old copper cables. It's not FTTP if part of the way it travels via copper. I'm confused lol

    • @daniel_coe
      @daniel_coe  2 роки тому +1

      Copper is just for the phone now (although that's being changed to digital voice in Feb). The fibre is coming from the street straight into the house and into the router.

  • @NeObliviscaris3663
    @NeObliviscaris3663 2 роки тому

    Can this install be done to an external garage, and still have capability to have Internet to home.

    • @daniel_coe
      @daniel_coe  2 роки тому

      I suppose you could run ethernet cable from the ONT white wall box to the main house or have the router in an external garage and run ethernet cable from that into a switch or boost the wifi signal to the house.

  • @natashacurrey9480
    @natashacurrey9480 2 роки тому

    My rabbit chewed the power cable where can I get a replacement please someone help.

  • @OH2023-cj9if
    @OH2023-cj9if Рік тому

    How much did BT charge for a new fiber install ?

    • @OH2023-cj9if
      @OH2023-cj9if Рік тому

      BT will not tell me how much it costs as I have no line. I

    • @daniel_coe
      @daniel_coe  Рік тому

      At the time, I thought it was free, as I was paying for a 24-month contract, so they must have thought they would get the money back over time.

  • @williamwilbur
    @williamwilbur 3 роки тому +2

    Nice video, Daniel! Do you know the dimensions of the unit? FTTP is likely to be going live here soon, fingers crossed! :)

    • @daniel_coe
      @daniel_coe  3 роки тому +1

      At a guess I would say about 8cm squared. No more than 10cm squared.

  • @Lukeyd19
    @Lukeyd19 3 роки тому +2

    Getting this installed on the 15 cannot wait. How does it run what’s your speed?

    • @itz__windy_7817
      @itz__windy_7817 3 роки тому +2

      I’ve got this and I payed for 150 and get 150 ;)

    • @g-force814
      @g-force814 3 роки тому +2

      getting this installed today

    • @itz__windy_7817
      @itz__windy_7817 3 роки тому +1

      @@g-force814 nice. Let me know how it goes ;)

    • @daniel_coe
      @daniel_coe  3 роки тому +4

      Paid for Fibre 100 and got 150. Now upgraded to Fibre 300 - for £5 a month extra, now get 300.

    • @Lukeyd19
      @Lukeyd19 3 роки тому +1

      Can’t wait for mine to be installed!

  • @mikemallen9378
    @mikemallen9378 3 роки тому +4

    Nice installation is there a battery back up ? Not worth having if not !

    • @andyklyon
      @andyklyon 3 роки тому +4

      Why? Its usually there to power phone for a few hours for emergency when power is out, but he's on copper still. Why would this be a dealbreaker for a non-business contract?

    • @edc1569
      @edc1569 3 роки тому

      I believe they only supply battery back-up if your voice is on fibre too.

  • @NewbFixer
    @NewbFixer 3 роки тому

    Thanks buddy getting this soon, was curious to what was going to get.

  • @alirojon
    @alirojon 3 роки тому +2

    Reason why it is smaller ont is because openreach sourced a supplier that is cheaper to reduce costs and pretty much does the same thing as the bigger ones :) Hope that makes sense.

    • @kobirelf97
      @kobirelf97 Рік тому

      And they don't use the battery backups anymore and that's a downside

  • @margaretdrury6957
    @margaretdrury6957 Рік тому +1

    I didn’t know you can’t tel 999 in a power cut with digital voice and you have to put the local dialling code know before local numbers,

    • @daniel_coe
      @daniel_coe  Рік тому

      True about 999. Didn't know you had to add an std code in front of the number you are dialling, probably because I've never used it to dial out.

  • @Smudger006
    @Smudger006 3 роки тому +1

    Thanks for sharing, was expecting a massive box the same as you.

  • @neildavid6375
    @neildavid6375 3 роки тому

    Is it relatively easy to move the location of the FTTP box within the house?

    • @scottsmith2173
      @scottsmith2173 3 роки тому

      Only if you wish to move it where the fibre will reach. If not you will need to extend the fibre. It looks like it uses an LC connector.

    • @johnmcquay82
      @johnmcquay82 3 роки тому +3

      Technically you could move it, but I'd leave it where it is. Singlemode optics are a lot less tolerant of dirt ingress, expecially where optical power levels are high. Unless you have the right tools to do the job properly, I'd leave it alone.

    • @kaimekaimietis
      @kaimekaimietis 3 роки тому

      @@scottsmith2173 no its SC connector

  • @braveheart8063
    @braveheart8063 2 роки тому

    Hi just wondering is it free to get the boxes installed by bt

    • @daniel_coe
      @daniel_coe  2 роки тому

      Yes, if you take on full fibre. I don't remember paying for install.

  • @Chanesmyname
    @Chanesmyname 2 роки тому

    VOIP could be cheaper than your copper phone line, it worked out less than half price for me.

  • @planetpluto6872
    @planetpluto6872 Рік тому +1

    Hi
    I am planning on getting full fibre pretty soon.
    I just want to ask if the engineer carries out the necessary checks before drilling? For example checking for gas / electric / water pipes are not within the drilling radius.
    Many thanks

    • @daniel_coe
      @daniel_coe  Рік тому

      I can't say for sure, as I didn't watch him all the time. I am sure he was aware of the gas pipes entering the house, not sure about the electrics though.

  • @alisonlitt4698
    @alisonlitt4698 Рік тому

    Wanting to move my modem about 5 metres so I can get signal to my door bell

  • @dalesman4530
    @dalesman4530 3 роки тому +1

    I’ve just had the same installation as you and I intend to use Powerline kit such as Devolo for whole house mesh network. Now for a stupid question, do I connect the first adapter to the little white box, or do I need something in between (modem?)?
    Please excuse my ignorance!

    • @gerrymcerlean8432
      @gerrymcerlean8432 3 роки тому

      I believe you can just plug the ethernet (PON) from the ONT directly into the mesh. Why not try it and see what happens?

    • @kaimekaimietis
      @kaimekaimietis 3 роки тому

      no you need BT Smart hub 2 because it haves PPPOE and etc so ir can comunicate on ONT and give you internet

  • @ZAK19857
    @ZAK19857 2 роки тому +1

    Hi thanks for uploading this I’ve just had BT fibre installed a few months ago until yesterday evening the light to the power shows LOS is permanently on red 3rd light to the red is off 4th to the right is on green. We are not getting any internet connection it doesn’t bother me but my father relies on it. Any ideas as to what the issue is?

    • @daniel_coe
      @daniel_coe  2 роки тому

      It could just be down at the BT end. Just give them a call they usually answer really quickly. It might also be worth just turning it off and on again at the plug.

  • @QuickBits
    @QuickBits 3 роки тому +1

    Is the black cable with red terminated plug ethernet going into the modem then to a router?
    Can a third party router be connect to a modem?
    As I would switch out the BT provided one, for a third party router running open wrt firmware personal if this is possible?
    Can you please clarify this? Thanks

    • @daniel_coe
      @daniel_coe  3 роки тому +1

      It's just a normal Ethernet cable coming out of the BT box that goes into the WAN port on the BT Smart Hub. So I would guess as long as your router can handle FTTP via an Ethernet port. Then no problems.

    • @daniel_coe
      @daniel_coe  3 роки тому +1

      That WAN port on the BT Router is really one of the standard 4 LAN ports. So you only get 3 to use!

    • @QuickBits
      @QuickBits 3 роки тому

      @@daniel_coe That's good to know for the future, thanks for the reply.

    • @williamstephens9945
      @williamstephens9945 3 роки тому +1

      Nice unobtrusive Openreach cable clipping there.....🤔

    • @azazkhalil5765
      @azazkhalil5765 3 роки тому +1

      I was searching for this info too. Apparently you need to configure third party router via PPPoE

  • @zGratchBenchmarks
    @zGratchBenchmarks 3 роки тому

    Thanks for sharing, whats the ping like?

    • @itz__windy_7817
      @itz__windy_7817 3 роки тому

      Brilliant. Between 0-15

    • @zGratchBenchmarks
      @zGratchBenchmarks 3 роки тому

      @@itz__windy_7817 thats odd. I’m on the old package 67mb. And I’m always on 5-6ms on speedtest. I’m due to have mine installed tomorrow.

    • @itz__windy_7817
      @itz__windy_7817 3 роки тому +1

      @@zGratchBenchmarks ah. On the Speedtest app it is always 3ms . It’s 0-15 when im gaming with friends. My bad

    • @daniel_coe
      @daniel_coe  3 роки тому

      About 6ms for me.

    • @marcse7en
      @marcse7en Рік тому

      I'm stuck on FTTC, and mine is around 22.

  • @RichardHaggerty
    @RichardHaggerty 3 роки тому +3

    Dan, thanks for this. I really appreciate it, as it's the only video I have found where I can see what it will look like!
    What's your experience like? We also have an integral garage, but house is on 3 floors.
    I'm at the end of contract and been offered 500MB package [BT Broadband Full Fibre 500]. This will be FTTP - we currently have GFast FTTC, so it will require a 2 or 3 hour installation...
    ...Trying to figure out if there is a simple cable-free solution as our existing router is on first floor rather than ground floor. I want to avoid cables tacked all over inside/outside of the property.
    - What is the install like in terms of cables inside and outside house?
    - How reliable has your service been? Coverage in your house etc?
    Cheers, Rich

    • @ravib2372
      @ravib2372 3 роки тому

      I'm in a similar situation!

    • @TahirAmeenGaming
      @TahirAmeenGaming 3 роки тому +2

      Depending where you stay the fibre cable may be ran from a pole or underground. Doesn't really matter its not noticeable. It's a single cable that will enter through your wall, a small box will be installed inside as seen in video called the ONT. They usually do a nice neat installation and it may be possible to tell them to install the ONT on the specific level you want of your house.
      By coverage I assume you mean wifi signal? Well the router any isp provides is garbage. If you want good WiFi coverage it's probably good to invest in a mesh wifi setup or a good router+modem . I run 2 modems on my network for optimal coverage and most of our devices are connected by lan.
      switch to fibre for the reliability and consistency

  • @don1estelle
    @don1estelle 3 роки тому

    you wont need the filter plate on the BT socket anymore now you have FTTP Just put it in the draw in case a friend needs one

    • @kaimekaimietis
      @kaimekaimietis 3 роки тому

      well you don't use a phone line at all because now all bt phones are VoIP if you have FTTP

    • @don1estelle
      @don1estelle 3 роки тому

      @@kaimekaimietis not everyone Is on FTTP most people are still on FTTC but even if you was on fiber to the Property you arnt wedded to BT you gust put your Post code into a comparison site to find the best Deal!

  • @jackstokes1337
    @jackstokes1337 Рік тому

    At least yours works all I have is a flashing PON light

  • @arjanvirdi3
    @arjanvirdi3 3 роки тому

    Can the ONT be installed anywhere, preferably upstairs? The FTTP in my area is underground. If not, is it still possible to use a cat6e cable 25 metres, to bring the router upstairs?
    Many thanks

    • @parvezahmedjalil7310
      @parvezahmedjalil7310 3 роки тому

      Use power line adapters.. Easier and avoid running a new cable easy

    • @arjanvirdi3
      @arjanvirdi3 3 роки тому +1

      @@parvezahmedjalil7310 its easier, although slower.

    • @Dreadpirateflappy
      @Dreadpirateflappy 3 роки тому +2

      @@parvezahmedjalil7310 too much interference at times.

    • @aluncox4105
      @aluncox4105 3 роки тому

      Most engineers will install the ONT in an upstairs room. Cat 6e is good for 100mts. So yes to both questions.

  • @hunni2012
    @hunni2012 2 роки тому

    I have a red light on the Los does anyone now why I have no Internet and kids driving me crazy

  • @JU0800
    @JU0800 2 роки тому

    I have upgraded to fttp and noticed high electricity bills than usual. Its costing an extra £120 a year to run the ont and voip adaptor. This upgrade just benefits telecom companies and boost profits and not the consumers. I don't believe the reports they mention about how energy efficient it is in comparison to fttc.

  • @openworked
    @openworked 2 роки тому +2

    Rant: 13 years ago, I had a 1GBit/s SYMMETRIC (1000/1000) fiber connection to my home, outside of the UK. Now living in London and there’s so many marketing terms. Example: FTTC - what kind of BS is that? Hasn’t ALL cabinets had fiberoptic connections since the 80s? And even if so, it can’t be called Fibre connection for the end user since the data is still over copper to your house. It’s like selling Seat-Close-to-Business-Class flight tickets but you’re still in economy.

  • @s6legend
    @s6legend 2 роки тому +1

    I don't think BT 900 full fibre is gd playing games online feel Horrible plus I think they should of just a Modem instead of tht lil thing on wall

    • @daniel_coe
      @daniel_coe  2 роки тому

      I agree. I think BT is a good company but I think the costs are just too high. I may move to Vodafone next year when my contract ends with BT unless they offer a comparable deal

  • @SBanderaB
    @SBanderaB 6 місяців тому

    what a cabling and installation mess - did a 5 yr old do it?

  • @rod370
    @rod370 2 роки тому

    Hi, my house is over 60 years old and I have fiber for my phones. So I think your BT engineer was lying to you. Because my engineer took the copper cable away with him

  • @shaukatkhan3763
    @shaukatkhan3763 3 роки тому

    Full fibre is best but copper line is ok for slower broadband

    • @jinxterx
      @jinxterx 2 роки тому

      It is full fibre.

  • @philslaya
    @philslaya 10 місяців тому +1

    20 years or more in a cooperline... 90 mbps. So once we got fibre in omfg.. 500 mbps omgawd

  • @GeorgeLewis-s8c
    @GeorgeLewis-s8c 2 місяці тому

    Simonis Ville

  • @blackpanther258
    @blackpanther258 2 роки тому +1

    Useless

  • @laurent1132
    @laurent1132 3 роки тому

    Shit vid! You didn’t tell us what the engineer had for his lunch and what time does his wife finish work?

  • @kyle07871323519
    @kyle07871323519 Рік тому +1

    Openreach is not BT BTW