At least you still can spend to get the cards. I have been missing every event since the last update 2 weeks ago. Their support has replied me but still on the way retrieving my guest account back. It almost 2 weeks and this small issue also can’t resolve. Greatly disappointed.
No. The game has never leave my phone until now. Here's what happened: 1) SuperStar Starship has an update in APP Store. 2) I have been using guest account all along. 3) I didn't know "that update" will sign every player's account out. I just blindly went for the update. 4) After successful updating, I tried every single method to sign in but there's no option because I'm using a guest account. 5) I immediately emailed their support team after login failed. 6) It took them 1 week to reply me. I immediately replied them back by creating a Dalcom ID (so that they can bind my guest account back). 7) Another 1 week has passed and I still haven't heard back from them till now. Such a disappointing experience with the support they giving. 15th Dec (support email sent) -> 22nd Dec (StarShip support replied) -> 22nd Dec (I replied back) -> until now 30th Dec I haven't gotten any response. @@Nurulssrg
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At least you still can spend to get the cards. I have been missing every event since the last update 2 weeks ago. Their support has replied me but still on the way retrieving my guest account back. It almost 2 weeks and this small issue also can’t resolve. Greatly disappointed.
Before the account gone, do you uninstall the game?
No. The game has never leave my phone until now. Here's what happened:
1) SuperStar Starship has an update in APP Store.
2) I have been using guest account all along.
3) I didn't know "that update" will sign every player's account out. I just blindly went for the update.
4) After successful updating, I tried every single method to sign in but there's no option because I'm using a guest account.
5) I immediately emailed their support team after login failed.
6) It took them 1 week to reply me. I immediately replied them back by creating a Dalcom ID (so that they can bind my guest account back).
7) Another 1 week has passed and I still haven't heard back from them till now.
Such a disappointing experience with the support they giving. 15th Dec (support email sent) -> 22nd Dec (StarShip support replied) -> 22nd Dec (I replied back) -> until now 30th Dec I haven't gotten any response.
@@Nurulssrg
I will disappointed too if i was you. However you need to sign in before want saving the dias. So the effort you made not being useless
Yes, appreciate your advice. And I'm still not getting reply from them. @@Nurulssrg 😖
Dupe yg membagongkan 😂
Parah bgt emg drop ratenya