Rodan and Fields: Putting Customers First by OPEN Forum

For more info, please visit: www.openforum.com/yourbusinesstv Each week, MSNBC's Your Business features experts to share their secrets for improving your business.
Rodan and Fields might be the most popular skin care you’ve never heard of. Their products, which are sold by massive community of consultants, can’t be found in any stores. Katie Rodan and Kathy Fields are the dermatologists behind the billion dollar company. They tell us about their partnership, disrupting distribution and buying back their company after they sold it.