I was able to follow these steps, claim 2 of my duplicate listing which wasn't created by us and get success, thanks to your video Luc. Keep making such amazing content.
@@rankingacademy hi sir i sent request to my restaurant claimed By third Party But Im Not Getting any Date like 3 days. after 3 days im checking but again it showing Request Access Please Help Me Sort Out The Issue Sir
@@rankingacademy may I ask what to do if there is no mail at that location? Like a business location outside US where the location is basically like Road so and so or Vereda so and so Finca/casa ##. The address were not designed for mail.
This couldn't come at a better time. I am literally going through this process right now with one of the hotel business and am trying similar options to gain control of my original business. Thanks for the examples and wonderful explanation.
Bravo! Thank you so much for the solution. Google's support was awful when I contacted them about the issue of no longer having access to the email address linked to the ownership account I'd set up over a decade ago for a business profile I need to delete. Their live chat with a 'Google Amabasador' was useless. You know when a sub-standard support person keeps giving you cut-and-paste replies and links to articles you've already told them you've read? Yup, it was like that. "Well you should have changed the email address years ago" was also another really helpful and insightful response. LOL. In the end, I created a completely new Google account then and only then does the option to request ownership rights (so you can then delete the business listing) appear. Thanks again. Blessings.
Luc, thank you so much for all the great content you provide. Your video's are so well laid out and describe the process in such clarity, you are my hero.... I have subscribed to support you as this is what I can do right now, Bon voyage
lets say, list suspended due to duplicate the problem is duplicate list in another diretory online, is their any webiste? which can find all list related to specific business name /without manual searching way , for exmaple: i give business name to the website, then the website search and find all list related to this name, to figure out the duplicate list thanks
yes, try brightlocal. They offer a free 14 day trial and you won't need to use a credit card to create an account. Once you've created an account just use the "citations" tool. You should be able to track some of the directories where the business is listed. Here is the link: bit.ly/2UNhCFu
Hi. I have the same problem. Business shows on the Google search but when I try to log in it doesn't come up in search button to find the business. Business is service based without the physical address. PLEASE HELP. Thanks
Great video Luc. I have to say I’m confused by the second scenario. If you, the rightful owner of the listing doesn’t have access, but an old employee does, then after saying the listing is yours, 3 days later you can claim the listing simply because they didn’t respond to your request of ownership? If that is right, doesn’t that mean that any person could claim my listing as theirs and if I am very busy and don’t respond to their request within 3 days, they can then claim ownership even though they have nothing to do with my company?! Surely not!
Hi Ross. A postcard will be sent to the business address, so you can verify ownership. So unless whoever is claiming your location also has access to your premises, they won't be able to claim it.
Hey, has anyone run into the issue of not seeing the "own this business" option at all regardless of what profile you're logged into? Any ideas on a fix?
your videos are the best!!...so just to confirm you can only create a Google Business Profile using a gmail email account?..is that right??... I did create mine using my personal gmail account but realised I probably should have used a business email??....but you cant create a GBP with a custom domain email can you??...
Hi Gene Thank you so much. What I normally do is create a specific Google account for each new profile I set up. I will use the same account for everything Google related (google analytics, AdWords) so everything is under the same roof so to speak.
@@rankingacademy can you transfer the ownership of a Google Business Profile to a custom domain email address not associated with google?....or does it have to be a google gmail account??...
My GMB was like 5 years old. But like 5 days ago it shows all my Review and information to another store who also have same products. I have request access but i Don't received any mail. What i will do to get back my listing again?🙏Help me pls..
A marketing firm that worked for the company before me has created a second GMB account with a virtual address in another country. How can I claim ownership of this account since the address is virtual and I cannot get a verification letter? Can I report this to Google and will they delete the account?
Virtual addresses are not valid addresses so the listing currently goes against the guidelines. Not sure if you'll be able to claim it back. If google gets wind of it they are likely to suspend the listing.
Hi Luc, I just set up a new GMB for a local business and we phone verified it. How long does it take Google to approve this? I"ve added interior/exterior photos, added the hours, business description and linked it to their website. When searching certain keywords their GMB shows up on the 1st page but the photos are not present. Did I miss something when setting it up? Thanks for the helpful videos!
Hi Frank. If you've managed to get your business approved by phone, it should automatically be verified. To be sure, you can check the status here: support.google.com/business/workflow/9289460 If it's verified your images should show.
Thank you for the video. Can you help with a question? On a business listing I want to take control of, there is no link that states 'Own This Business?" it only states ' suggest an edit' Can you please advise me what I need to do?
@@rankingacademy Thank you so much, I hadn't considered that. The URL you have sent above does not link to a page, would you mind checking. Thank you again
What happens if you’ve moved locations since then? We have an old business address on the GMB. And unfortunately we don’t have access to the email account that’s associated with it.
Hey Luc! What is your recommendation if you are trying to take ownership of a location but there is not a link on the business page that says "own this business?"
To find the Business Profile that you want to request ownership, Go to business.google.com/add. Enter the name and address of the business, then choose it from the search results. Then request access
Thank you very much but i have a difficult question for you. How is possible to stop some one from claiming all the time my google listing? There is some one that is doing the same all the time and even if I spoke with google the problem goose on and on
when i tried to claim my business it showed only the option to only join as a manager because my old id is the owner that i dont have any more i am already a manager now how to claim ownership
Hello, Accounting to your video anyone can claim my google business using a post card. So can I hide or disable the methods of verifying using postcard for others.
Hello, how do I report a business with duplicate listings on Google Places? It's the same business, same address website phone number etc (one listing has more reviews than the other). I want to report to Google on this business to have one removed because I myself did the same thing so I learned my lesson so I want to report a business doing it. Any advice? Thanks
Helo, We recently purchased a shop and the business account has to be transferred. I tried the same process as like you suggested but i dont see an option claim as owner. So I did sent the request to Manage and the old owner has granted the same. Now how to change the primary owner to us instead of the old owner. Please suggest
I have verified my profile twice...still my competitor keeps on marking my busses profile as duplicate and again my denied access....is there any way I can block certain people from viewing profile in first place let mark duplicate in other!!....plz help!!
No, unfortunately you can't block anyone from editing your details. You'll need to keep a close eye on your profile to make sure edits don't go through
I have a Google business profile under my personal Google account but I don't own full ownership and can't get that (in an agreement) I have setup a new google business account and new google business profile due to wanting all business stuff under business account but now need to reverify and just wont' accept any videos and done the help so am I being suspended on this due to the other GBP
I watched your video and I have a business that has no address. The issue I have is there is no link/Tab to claim this business. What would be a way to resolve this?
Thanks for your video. I'm setting up my business and received my Google verification number on a postcard today but then verified a previous business profile on another google account. So, I've requested access as mentioned in the video above. Going according to the video I then received an email associated with the previous business profile I had set up from my new business account requesting ownership - but then on clicking the email it sent me to another window where I had to sign into Google using a 'SSO single sign in user name'. Unfortunately it wouldn't take my usually email + Password log in and it researching it looks too difficult to set a 'SSO' up. So, I'm going to wait the 3 days and then try to claim it and gain access.
@@rankingacademy I managed to claim back and become the 'owner' of my Google business from my old previous Google account after the 3 days thanks for this video. So, now that the right account as been registered to the business profile I can still see my old account is still registered to it as an owner - so there are two owners basically . Do you know how I relinquish ownership from my old account so just my new account is in charge?
Sad. I don't know why they do. I suffered this sometimes ago I appealed many times to no a avail. Thanks to XSOLVE.1 who helped to restore mine. I still remember I got XSOLVE.1 on
I verified my business with the post card that was sent to me by mail but for some reason, when I search for my business on google with a different account, the "own this business?" button is still there. This happens even though my business account shows that it manages the page. Is there a reason for this?
It's perfectly normal. Google implemented this to to help make it easier for people to claim their listings even if it's verified. Just in case someone else has already claimed it
Unfortunately, it can still happen. You have to be vigilant: Check this video for more info on how to prevent it from happening: ua-cam.com/video/h3VK2CwKw5g/v-deo.html
The own this business link does not show is it becuase its verified? I had someone else do it for me and no access to it. I am the true owner. Please Help
@rankingacademy hi yes. Yes I've checked on Google maps and it does not show the option could it be because it's verified? If so what can I do to get back ownership.
I was creating new business but by mistake i became primary owner of someone else business now what should i do, i still have not done verification as its not my business i want to remove it from my list please help
I claimed my business with no.3 scenario but now the guy who hijacked my business before again requested to claim my business, can you please tell me what should I do now? Should i deny or ignore the claiming requests and what should I do to prevent these types of hijacking?
Do you have an updated version as of today this does not work.... there is no CLIAM THIS LISTING/BUSINESS.... Zero way to ask, request or demand ownership....
If you can't see any of the option try creating a listing for it using the exact same business name. You should see it appear in a list as existing listing. Just select it and claim it from there
Actually, creating a second listing is wet, convinced the Google crew to update the page that had been hat and stolen from us. They ignored me for four months, and when I finally made a new listing and only when multiple people (customers who saw what happened) suggested that we were at the new address, did Google finally update the old listing and offer me a chance to verify listing
@@rankingacademy in the end it was that the website we had on file for 20 years proved we had moved and they allowed me to send legal documents it took forever to get an actual person but now the other business is flagged by Google apparently. Luckily my business is well respected and people stood up for me and reported them for me.
Question? If a GMB profile lets anyone change or edit their list. Does it mean they didnt claim it yet? Because Im looking at a business profile and the is a link that says this ---> Suggest an edit · Own this business? and you can click on it and change the name etc.....
Hi luc, can i get the business profile which is controling ownership of my business. Because this business profile control other social media platform of my business. Is there any way to get it. Please guide.
@@rankingacademy No, my business partner owns my business profile. And for some reasons we ended our partnership. He is not giving me the bussiness profile information because he created it.
If i want to add only images and website Or details for their businesses and create ads only How will be done ?? For ads ill do it from my own google businesses account ? And for images ill add and info how the owner will accept the changes ?
What to do if the Business on the maps doesn't have the option to click on the "Own this Business?" also tried to look for the business in Search business it's not showing up. When I google the business it's in the Maps and search. Hope you can help me on this one.
Hi! Is it possible to recover your GMB invaded by a fraudulent agency? The previous agency is not sharing credentials for some reason. We have an official working domain, Phone numbers and addresses, pictures, and legal documents. Now, the invading agency has changed the name of the Business and its website URL on the GBP Listing. Does anyone have dealt with such a case and can recommend it? FYI: I see no option to claim business as it was already verified and being managed by them! thanks
What if it has been three days and Google hasn't contacted me to tell me that the current owner has either accepted or rejected my ownership request or that the current owner has not responded? That's the situation I'm in right now. No word from Google on any of the three options.
This is what you need to do according to Google If you don’t hear back: If you don’t get a response after three days, you might have the option to claim the profile yourself. To claim a Business Profile: Open the original confirmation email that you received about your ownership request. Find your request and follow the instructions onscreen to verify. Alternatively, sign in to Business Profile and look for a 'Claim' or 'Verify' button on your dashboard.
@@rankingacademy thank you so much! Please forgive my ingratitude until now. I was just cleaning out promotions and social inboxes from my gmail account and noticed you had replied. I appreciate your help!
Dear sir, my Google business account is not able to visible for public even I have no access of it. Some one change the "plus code " and edit contact number, I tried to edit it butt I think by some mistake in filing of options these problems which I wrote above I found. Sir I want to restrain my business profile, so help me to make it possible. Thanks
What to do when the unrightfull owner does not reply within 3 days? I'm trying to help out a client who has this problem. He doesn't receive any notification that he can claim it, nor does the link in the original email work.
when i click "own this business" it takes me to the create a business page. i also deleted the website from my listing because i thought i wasn't going to need it, but now i do.
Are you a service area type of business? If so, it is the correct process. You'll need to go through the profile creation process and wait until you receive the verification code. It will instantly get flagged as a duplicate inside your dashboard. At this point you should see a button that says request access. Click on it and go through the steps. That should do it.
Someone claimed my listing ( I didn't see the email to deny it in time) and I have now verified my account back with Google but now the other company has all my reviews.... Please help
Not much I can do I'm afraid. Try reaching out to Google. If it fails raise the issue with the google business profile community support: support.google.com/business/community
@@rankingacademy the end of this video is exactly what I need to do, Google said I need to request ownership of the company but it doesn't have an address. You mention in the video about making a new company, do I have to make it a complete copy of the company ? For example: the same description? same areas covered? any help with this would be greatly appreciated as I am double desperate
@@rankingacademy it is my business but a yr ago I hired a company to do our website and I’m thinking maybe they claimed it. We switched to a different company who does our website now for a fraction of the cost. When I look my business up on Google it does not have an option to claim the business like you show in your tutorial. There’s only the the option to suggest an edit.
I have a problem After proving ownership via a code, it reaches the phone number It is under review and eventually the activity is suspended How do I avoid that? 
Hi Micah Are you using Google Maps or Google Search? You will have to use Google Search Has the profile been suspended? A soft suspension (but not an account suspension) allows the profile to show but the owner has not requested reinstatement, hence “own this profile” is not available. I the listing Part of a Large Chain/Known Brand
⚠️ i am realtor and change brokerge and my business account set by default brokerage my email. now email is terminate. bt before terminate i add me as manager same busienss account so i can claim as owner. now i can see business account eveything and edit profile bt when i go to change owner ship now option not showing manager to primary owner
@@rankingacademy i am primary owner bt by mistake by default automatically my brother email connected. and that one not working now and i put me as before as manager i can manage and all. bt i want to delete primary owner email
If you don't see the own this business link check the following. Make sure you use google search not google maps The profile maybe suspended Is it part of a chain?
I think the guy we bought it from but he says he he doesn't have access it he doesn't know who managed it. It's an old business. But there are a few reviews on it and we even got one new 5 star review that we want to keep. Should we just start over? It was a company now it's inc. So confusing 😕
I was able to follow these steps, claim 2 of my duplicate listing which wasn't created by us and get success, thanks to your video Luc. Keep making such amazing content.
Awesome. Very pleased to hear that Shaishav
@@rankingacademy hi sir i sent request to my restaurant claimed By third Party But Im Not Getting any Date like 3 days. after 3 days im checking but again it showing Request Access Please Help Me Sort Out The Issue Sir
@@rankingacademy may I ask what to do if there is no mail at that location? Like a business location outside US where the location is basically like Road so and so or Vereda so and so Finca/casa ##. The address were not designed for mail.
This couldn't come at a better time. I am literally going through this process right now with one of the hotel business and am trying similar options to gain control of my original business. Thanks for the examples and wonderful explanation.
Many thanks Shaishav. Hope you can claim your listing
We're you able to claim the business and after how long?
Bravo! Thank you so much for the solution. Google's support was awful when I contacted them about the issue of no longer having access to the email address linked to the ownership account I'd set up over a decade ago for a business profile I need to delete. Their live chat with a 'Google Amabasador' was useless. You know when a sub-standard support person keeps giving you cut-and-paste replies and links to articles you've already told them you've read? Yup, it was like that. "Well you should have changed the email address years ago" was also another really helpful and insightful response. LOL. In the end, I created a completely new Google account then and only then does the option to request ownership rights (so you can then delete the business listing) appear. Thanks again. Blessings.
Blimey! Thanks for sharing your experience, very insightful.
This helped me recover a clients orphan listing, service type with no address - thank you.
My pleasure Chris
You are helping many marketers..Excellent Video Luc.Once again. Thanks a lot
My pleasure shuhaib
Great brother! Helped me to claim my business in a minute. Love from Dubai😊
Great 👍
I love all your videos. I have a question. Do you advise I create two listings with the same name but with two different addresses?
See previous response
Luc, thank you so much for all the great content you provide. Your video's are so well laid out and describe the process in such clarity, you are my hero.... I have subscribed to support you as this is what I can do right now, Bon voyage
Thank you so much, I appreciate that
Great podcast, your advice helps me a lot. Keep up the good work!
Thanks Anatoli
Hello Sir,
I watch all your videos...you make real content.. keep up the good work 👍
Thanks a ton Akshay
lets say, list suspended due to duplicate
the problem is duplicate list in another diretory online,
is their any webiste? which can find all list related to specific business name /without manual searching way ,
for exmaple: i give business name to the website,
then the website search and find all list related to this name, to figure out the duplicate list
thanks
yes, try brightlocal. They offer a free 14 day trial and you won't need to use a credit card to create an account. Once you've created an account just use the "citations" tool. You should be able to track some of the directories where the business is listed. Here is the link: bit.ly/2UNhCFu
Excellent and helpful . Thank you very much! You’ve earned a new subscriber.
Awesome, thank you!
This is great information! Question: Does the "3 days" wait time refer to business days or regular days?
I think it’s days but i am not 100% sure
Another great video tip by Luc and Ranking Academy to help small businesses survive and thrive!
Thanks So much JV Best
Thank you for your video. What do you do if it’s a service area business without a own this business link?
start setting up a google business profile listing and enter the name of the business then choose it
Hi. I have the same problem. Business shows on the Google search but when I try to log in it doesn't come up in search button to find the business. Business is service based without the physical address. PLEASE HELP. Thanks
Do you own the listing?
Great video Luc. I have to say I’m confused by the second scenario. If you, the rightful owner of the listing doesn’t have access, but an old employee does, then after saying the listing is yours, 3 days later you can claim the listing simply because they didn’t respond to your request of ownership?
If that is right, doesn’t that mean that any person could claim my listing as theirs and if I am very busy and don’t respond to their request within 3 days, they can then claim ownership even though they have nothing to do with my company?! Surely not!
Hi Ross. A postcard will be sent to the business address, so you can verify ownership. So unless whoever is claiming your location also has access to your premises, they won't be able to claim it.
Hey, has anyone run into the issue of not seeing the "own this business" option at all regardless of what profile you're logged into? Any ideas on a fix?
Yes. This is the exact issue I am running into at the moment. Currently I don't have a solution but perhaps Luc can offer one.
Were you guys able to fix this? I’m having this issue
your videos are the best!!...so just to confirm you can only create a Google Business Profile using a gmail email account?..is that right??... I did create mine using my personal gmail account but realised I probably should have used a business email??....but you cant create a GBP with a custom domain email can you??...
Hi Gene
Thank you so much. What I normally do is create a specific Google account for each new profile I set up. I will use the same account for everything Google related (google analytics, AdWords) so everything is under the same roof so to speak.
@@rankingacademy but can you create a GBP with a custom domain email? [ or does it have to be a gmail account? ]
@@rankingacademy can you transfer the ownership of a Google Business Profile to a custom domain email address not associated with google?....or does it have to be a google gmail account??...
Hi Luc,
how can I verify my listing than the post card because in Kenya the postcard doesn't work?
Thanks for your help.
Hi Kevin. Watch this, it should help: ua-cam.com/video/Mbk1AITyX5c/v-deo.html
My GMB was like 5 years old. But like 5 days ago it shows all my Review and information to another store who also have same products. I have request access but i Don't received any mail. What i will do to get back my listing again?🙏Help me pls..
I'm not sure I understand your problem. What shows when? for what keyword?
A marketing firm that worked for the company before me has created a second GMB account with a virtual address in another country.
How can I claim ownership of this account since the address is virtual and I cannot get a verification letter?
Can I report this to Google and will they delete the account?
Virtual addresses are not valid addresses so the listing currently goes against the guidelines. Not sure if you'll be able to claim it back. If google gets wind of it they are likely to suspend the listing.
Hi Luc, I just set up a new GMB for a local business and we phone verified it. How long does it take Google to approve this? I"ve added interior/exterior photos, added the hours, business description and linked it to their website. When searching certain keywords their GMB shows up on the 1st page but the photos are not present. Did I miss something when setting it up? Thanks for the helpful videos!
Hi Frank. If you've managed to get your business approved by phone, it should automatically be verified. To be sure, you can check the status here: support.google.com/business/workflow/9289460 If it's verified your images should show.
Thank you for the video. Can you help with a question? On a business listing I want to take control of, there is no link that states 'Own This Business?" it only states ' suggest an edit' Can you please advise me what I need to do?
Are you sure you don't own it already? support.google.com/business/answer/456667
@@rankingacademy Thank you so much, I hadn't considered that. The URL you have sent above does not link to a page, would you mind checking. Thank you again
What happens if you’ve moved locations since then? We have an old business address on the GMB. And unfortunately we don’t have access to the email account that’s associated with it.
Have you tried claiming it anyway as yours?
Hey Luc! What is your recommendation if you are trying to take ownership of a location but there is not a link on the business page that says "own this business?"
To find the Business Profile that you want to request ownership, Go to business.google.com/add.
Enter the name and address of the business, then choose it from the search results. Then request access
Thank you very much but i have a difficult question for you.
How is possible to stop some one from claiming all the time my google listing? There is some one that is doing the same all the time and even if I spoke with google the problem goose on and on
Unfortunately i don’t think it is possible
@@rankingacademy I am working on it and I will let you know..
@@IliaStella I have the same problem hit me up
@@mboboo2474 ???
Hey Luc have you covered the Google Guarantee thing?
Hi Patrick, no I haven't
Hi sir, I am only getting onption to reuqest for management what should I do??
when i tried to claim my business it showed only the option to only join as a manager because my old id is the owner that i dont have any more i am already a manager now how to claim ownership
Hello, Accounting to your video anyone can claim my google business using a post card. So can I hide or disable the methods of verifying using postcard for others.
If you are not careful your listing could be at risk. Just watch this video for more info: ua-cam.com/video/h3VK2CwKw5g/v-deo.html
Hello, how do I report a business with duplicate listings on Google Places? It's the same business, same address website phone number etc (one listing has more reviews than the other). I want to report to Google on this business to have one removed because I myself did the same thing so I learned my lesson so I want to report a business doing it. Any advice? Thanks
use the redressal form: support.google.com/business/contact/business_redressal_form
Helo, We recently purchased a shop and the business account has to be transferred. I tried the same process as like you suggested but i dont see an option claim as owner. So I did sent the request to Manage and the old owner has granted the same. Now how to change the primary owner to us instead of the old owner. Please suggest
Read this: support.google.com/business/answer/4669094
Do you have a current video for this since the claim this business link is no longer there??
I'm sorry I don't
Great works , all through. Thanks . u are great
Many thanks Emmy
I have verified my profile twice...still my competitor keeps on marking my busses profile as duplicate and again my denied access....is there any way I can block certain people from viewing profile in first place let mark duplicate in other!!....plz help!!
No, unfortunately you can't block anyone from editing your details. You'll need to keep a close eye on your profile to make sure edits don't go through
@@rankingacademy thanks buddy for reply
I attempted to do this, and I duplicated everything. Somehow it never came up that there was a duplicate tho? Anything else I can do to claim it?
I have a Google business profile under my personal Google account but I don't own full ownership and can't get that (in an agreement) I have setup a new google business account and new google business profile due to wanting all business stuff under business account but now need to reverify and just wont' accept any videos and done the help so am I being suspended on this due to the other GBP
is it possible to do freelance business as a admin to ad listing on Google maps for other businesses o
I don't see why not.
I watched your video and I have a business that has no address. The issue I have is there is no link/Tab to claim this business. What would be a way to resolve this?
Really? Edit your profile--> Click on the location tab-->Business location-->Show business address to customers: enter your address
Thanks for your video. I'm setting up my business and received my Google verification number on a postcard today but then verified a previous business profile on another google account. So, I've requested access as mentioned in the video above. Going according to the video I then received an email associated with the previous business profile I had set up from my new business account requesting ownership - but then on clicking the email it sent me to another window where I had to sign into Google using a 'SSO single sign in user name'. Unfortunately it wouldn't take my usually email + Password log in and it researching it looks too difficult to set a 'SSO' up. So, I'm going to wait the 3 days and then try to claim it and gain access.
OK, i hope it works out for you
@@rankingacademy I managed to claim back and become the 'owner' of my Google business from my old previous Google account after the 3 days thanks for this video. So, now that the right account as been registered to the business profile I can still see my old account is still registered to it as an owner - so there are two owners basically . Do you know how I relinquish ownership from my old account so just my new account is in charge?
what if it doesn’t give me the option to claim my business and there is no email or address linked to the account
Sad. I don't know why they do. I suffered this sometimes ago I appealed many times to no a avail. Thanks to XSOLVE.1 who helped to restore mine. I still remember I got XSOLVE.1 on
Instagram ...
#3 they rejected and say no. And then i appeal now. What will happen after that? I’m true business owner
I verified my business with the post card that was sent to me by mail but for some reason, when I search for my business on google with a different account, the "own this business?" button is still there. This happens even though my business account shows that it manages the page. Is there a reason for this?
It's perfectly normal. Google implemented this to to help make it easier for people to claim their listings even if it's verified. Just in case someone else has already claimed it
@@rankingacademy Oh okay this makes sense. So after I verify it myself, no one else will be able to claim it?
Thank you for the response!
Unfortunately, it can still happen. You have to be vigilant: Check this video for more info on how to prevent it from happening: ua-cam.com/video/h3VK2CwKw5g/v-deo.html
The own this business link does not show is it becuase its verified? I had someone else do it for me and no access to it. I am the true owner. Please Help
Intresting. Have you tried bringing up the profile on Google maps and checked the listing from there to see if the link was available?
@rankingacademy hi yes. Yes I've checked on Google maps and it does not show the option could it be because it's verified? If so what can I do to get back ownership.
I’m having this same issue now, can anyone help us please?
I was creating new business but by mistake i became primary owner of someone else business now what should i do, i still have not done verification as its not my business i want to remove it from my list please help
Get in touch with the rightful owner of the business and transfer ownership of the listing to them
I claimed my business with no.3 scenario but now the guy who hijacked my business before again requested to claim my business, can you please tell me what should I do now?
Should i deny or ignore the claiming requests and what should I do to prevent these types of hijacking?
Don't ignore them otherwise he will be able to hijack it again. Just continue declining his requests.
Do you have an updated version as of today this does not work.... there is no CLIAM THIS LISTING/BUSINESS.... Zero way to ask, request or demand ownership....
If you can't see any of the option try creating a listing for it using the exact same business name. You should see it appear in a list as existing listing. Just select it and claim it from there
Actually, creating a second listing is wet, convinced the Google crew to update the page that had been hat and stolen from us. They ignored me for four months, and when I finally made a new listing and only when multiple people (customers who saw what happened) suggested that we were at the new address, did Google finally update the old listing and offer me a chance to verify listing
Sorry to hear
@@rankingacademy in the end it was that the website we had on file for 20 years proved we had moved and they allowed me to send legal documents it took forever to get an actual person but now the other business is flagged by Google apparently. Luckily my business is well respected and people stood up for me and reported them for me.
Question? If a GMB profile lets anyone change or edit their list. Does it mean they didnt claim it yet? Because Im looking at a business profile and the is a link that says this ---> Suggest an edit · Own this business? and you can click on it and change the name etc.....
You can suggest an edit on any listing whether they have been claimed or not. As the name indicates it is just a "suggestion". It may not go through
How much do I pay u do help me with my website? The information is so overwhelming.I need you to help my website visibility and ranking.
I'm afraid this is not a service I currently provide at the moment
Hi luc, can i get the business profile which is controling ownership of my business. Because this business profile control other social media platform of my business. Is there any way to get it. Please guide.
Hi Sazid. I'm not sure I follow. Are you not the owner of your Google Business profile?
@@rankingacademy No, my business partner owns my business profile. And for some reasons we ended our partnership. He is not giving me the bussiness profile information because he created it.
Someone claimed my business profile with a wrong number so I can't get access because the code doesn't come to any help please?
If i want to add only images and website
Or details for their businesses and create ads only
How will be done ??
For ads ill do it from my own google businesses account ?
And for images ill add and info how the owner will accept the changes ?
Sorry, I am really confused as to what you are trying to do here
What to do if the Business on the maps doesn't have the option to click on the "Own this Business?" also tried to look for the business in Search business it's not showing up.
When I google the business it's in the Maps and search. Hope you can help me on this one.
Check this article from the Google support website: support.google.com/business/answer/4566671?hl=en-GB
Did you ever finding out how to fix it I am having this same problem.
Hi! Is it possible to recover your GMB invaded by a fraudulent agency? The previous agency is not sharing credentials for some reason. We have an official working domain, Phone numbers and addresses, pictures, and legal documents.
Now, the invading agency has changed the name of the Business and its website URL on the GBP Listing. Does anyone have dealt with such a case and can recommend it?
FYI: I see no option to claim business as it was already verified and being managed by them!
thanks
If they are the owner of the listing it's going to be tough unless you are able to prove the business is yours
Great job 👍
Thanks 👍
What if it has been three days and Google hasn't contacted me to tell me that the current owner has either accepted or rejected my ownership request or that the current owner has not responded? That's the situation I'm in right now. No word from Google on any of the three options.
This is what you need to do according to Google If you don’t hear back:
If you don’t get a response after three days, you might have the option to claim the profile yourself. To claim a Business Profile:
Open the original confirmation email that you received about your ownership request.
Find your request and follow the instructions onscreen to verify. Alternatively, sign in to Business Profile and look for a 'Claim' or 'Verify' button on your dashboard.
@@rankingacademy thank you so much! Please forgive my ingratitude until now. I was just cleaning out promotions and social inboxes from my gmail account and noticed you had replied. I appreciate your help!
Dear sir, my Google business account is not able to visible for public even I have no access of it. Some one change the "plus code " and edit contact number, I tried to edit it butt I think by some mistake in filing of options these problems which I wrote above I found. Sir I want to restrain my business profile, so help me to make it possible. Thanks
Are you the owner of the listing?
What to do if gmb listing is verified but the status is still in pending for long time?
Try filling in the verification help form: support.google.com/business/contact/verification_code_issues
I have a situation where the "own this buiness" link is there available? what do i do?
Nothing. This only exists to give the option to people who want to claim the business even when it's already claimed
What to do if you don't see a "Claim this business" or "Own this business" link??
great great great video
Thanks Bill
I tries the method but didn't received post code. It's already been 12 days. How do I contact google?
here: support.google.com/business/
What to do when the unrightfull owner does not reply within 3 days? I'm trying to help out a client who has this problem. He doesn't receive any notification that he can claim it, nor does the link in the original email work.
Give it another few days then if you still haven't received anything contact google directly
when i click "own this business" it takes me to the create a business page. i also deleted the website from my listing because i thought i wasn't going to need it, but now i do.
Are you a service area type of business? If so, it is the correct process. You'll need to go through the profile creation process and wait until you receive the verification code. It will instantly get flagged as a duplicate inside your dashboard. At this point you should see a button that says request access. Click on it and go through the steps. That should do it.
how do i unclaim a buisnes, i claimed some random shop by accident
Just delete it out of your profile
Great video. Clear, concise and no b$llsh1t. Thanks!
Glad you liked it! Thanks Ryan
Someone claimed my listing ( I didn't see the email to deny it in time) and I have now verified my account back with Google but now the other company has all my reviews.... Please help
Not much I can do I'm afraid. Try reaching out to Google. If it fails raise the issue with the google business profile community support: support.google.com/business/community
@@rankingacademy the end of this video is exactly what I need to do, Google said I need to request ownership of the company but it doesn't have an address. You mention in the video about making a new company, do I have to make it a complete copy of the company ? For example: the same description? same areas covered? any help with this would be greatly appreciated as I am double desperate
My google business when I look it up doesn’t have a link to claim business it only shows suggest an edit What can I do?
Not sure I follow Jacob. Are you not the owner of your listing?
@@rankingacademy it is my business but a yr ago I hired a company to do our website and I’m thinking maybe they claimed it. We switched to a different company who does our website now for a fraction of the cost. When I look my business up on Google it does not have an option to claim the business like you show in your tutorial. There’s only the the option to suggest an edit.
What the heck. I'm not seeing claim this business or own this business option.
I have a problem After proving ownership via a code, it reaches the phone number It is under review and eventually the activity is suspended How do I avoid that?

Not sure what you mean, can you please clarify
I mean
When the business is verified by phone number, it is reviewed by Google and suspended from business
is there a solution ???
I want an answer??
What is you have a listing that "DOES NOT" have the claim this business link?
Are you talking about your own listing? What are you trying to do?
@@rankingacademy Yes (well asking for a friend) she has 3 actually, had access to two but lost it. She need them either merged or two removed.
They're on Instagram
What if the GMB listing does not have an "Own this business" link"? There is just a link to ask a question.
Check this: support.google.com/business/answer/4566671
How can i hire you, i cant do it
I'm sure you can do it
What if there is no own this business button?
Hi Micah
Are you using Google Maps or Google Search? You will have to use Google Search
Has the profile been suspended? A soft suspension (but not an account suspension) allows the profile to show but the owner has not requested reinstatement, hence “own this profile” is not available.
I the listing Part of a Large Chain/Known Brand
They don't have the button know to claim ownership
⚠️ i am realtor and change brokerge and my business account set by default brokerage my email. now email is terminate. bt before terminate i add me as manager same busienss account so i can claim as owner. now i can see business account eveything and edit profile bt when i go to change owner ship now option not showing manager to primary owner
only the primary owner can transfer ownership
@@rankingacademy i am primary owner bt by mistake by default automatically my brother email connected. and that one not working now and i put me as before as manager i can manage and all. bt i want to delete primary owner email
How to Google review..?
Sorry but you lost me.
@@rankingacademy sir please help me!!!!!
Our manager made one and left ffs dealing with this bs killing me rn
I feel your pain
That is scary. Anyone can still it from you and you will never get it back.
I know
What if the "Own this business" button is not there?
If you don't see the own this business link check the following.
Make sure you use google search not google maps
The profile maybe suspended
Is it part of a chain?
👍👍👍
Thanks
Sir i forgot my GMB mail id how to verify my mail id?
What do you mean by mail ID? are you referring to the password or the email address itself?
Can you speak in hindi
I wish
Can you please contact me. I need your help similar to this video.
I love all your videos. I have a question. Do you advise I create two listings with the same name but with two different addresses?
Not at all. If you only have one business, you should only have one listing
@@rankingacademy but I have two addresses for the same business. I was hoping there will be an option to add all the addresses for the same business.
I can't claim a business I just bought!! It doesn't have the claim this bussiness button 😒 what can I do
Do you know who owns it?
I think the guy we bought it from but he says he he doesn't have access it he doesn't know who managed it. It's an old business. But there are a few reviews on it and we even got one new 5 star review that we want to keep. Should we just start over? It was a company now it's inc. So confusing 😕