Dear friend, I'm so sorry to hear that. Can you send a video to show the problem for me? I will send the video to our engineers and let them confirm which part has a problem. The video can show the problem clearly. You can send the video to my Email address: service@azdentall.com I will solve it for you as soon as possible,don't worry.
I bought the one but is not measuring the file why?
Dear friend,
I'm so sorry to hear that.
Can you send a video to show the problem for me?
I will send the video to our engineers and let them confirm which part has a problem.
The video can show the problem clearly.
You can send the video to my Email address: service@azdentall.com
I will solve it for you as soon as possible,don't worry.
@@azdent thanks let me record a video
@@azdent I send you the video I hope you guys can help me