Home Depot vs Lowe's - What's the Difference?
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- Опубліковано 28 тра 2024
- Lowes and Home Depot are two of the largest retailers serving professionals not only across the United States but in Canada and Mexico as well. It's an age-old debate, which store is better? Home Depot or Lowes, where should I shop?
In this episode of PTR Punchlist, the guys show off some new products, and then discuss the low-down on the differences in brands, departments, and shopping experience when it comes to Lowes vs Home Depot.
0:00 New Products
5:00 Home Depot vs Lowes
#Tools #HomeDepot #Lowes - Авто та транспорт
The Lowes has by far the best customer service. Especially in my area. They load up my purchases in the lawn and garden department. I was surprised to see Home Depot has more employees. I can never find anyone in HD to help me in any department except the lumber. I travel extensively on business in the Southeast US & am always needing supplies for my mechanical construction jobs. Lowes is by far the best place for me. I have go get in and out & quick & Lowes does that better for me.
I guess it depends on your area. The Lowes in my area is the worst Lowes I have ever been to in my LIFE. It’s two miles from my house, and I drive eight miles to the next nearest Lowes for better service and in stock items. But I definitely prefer HD in my area. Awesome customer service and better tool selection.
@@danielrubio6675 Do you live in the SF Bay area in California? That's where I had terrible Lowes experiences. We moved to Texas a couple of years ago, and I've been pleasantly surprised at how good the customer service is at both HD and Lowes here.
They treat you like princess?
Y'all do. a good job with integrity with your reviews - that is one reason your viewers are growing. Your channel does a wide variety of tools / equipment for pros & DIY viewers. The engaging personality of the staff makes the reviews entertaining.
HOME Depot last Saturday very crowded Lowe's right after 1/3 has many people
When I had my own business, I used HD mostly. Now I use Lowe's more. However I am very close to multiple of each and go to whichever had the better deal for what I need.
I know they're more regional, but I have a Menards in my town that gets most of my business except for large $ tool purchases.
I like Lowe’s website. It even tells you what aisle it’s in. For lumber I like McCoy’s. Better lumber and staff are available and helpful.
Congrats guys, great work with great info. Love the videos
I got to Lowes because it's 20 minutes away and home depot is almost an hour away. I also use Kobolt tools because that's what was on sale years ago when I needed my first decent impact driver and we all know how easy it is to stick with one battery platform
100K is huge for a tool channel. Congratulations!
Interesting that you mention the vibe in the stores. Even though HD may have a better selection, I always go to Lowes first, because of its vibe. It's a friendly place to be. HD, not so much. In fact, the few times that I had a problem, it was at Home Depot. Like getting change for a hundred in all fives, asking for larger bills and then being told to go F myself. Or asking where a given fastener may be located; I guess it was too much for her to turn around and answer a question. I can go on.
As a former worker at Lowe’s 9.5 years as a FSA…
In the beginning upper mangers visit each store once a year..you could talk to them.
When the new CEO took over those newer upper Mangers made it a point NOT to talk to us..anymore..
Things when from top down only…
Past mangers wanted a ice machine for years and years…Lowes upper management ..No ..No , No.
Home Depot alway have a ice machine…contractors love this…!
Lowes is and always remind behind ..because the people who work directly with customers are ignore to suggestions and ideas..
I vote Homedepot!!!
Great video. I like them both and will usually go to whichever one is closest when I am out and about.
I live at a small town in the mountains And we only have a Lowe's here but I do appreciate Lowe's because they give you a military discount of 10% and have a military parking area👍👍👍
I've worked for both. In my experience, HD was a much less pleasant work environment, due to both corporate and local management, with much higher staff turnover. Former tradespeople who didn't stay long at either left because of lower pay, management, and the general hassles of retail. Both companies had their issues, and it can differ from store to store and region to region even within the same company. I am happy to now be retired and only experience either as an occasional customer. For customers, as your review suggests, there may be valid reasons to prefer one over the other, but those will vary from person to person as well as purchase to purchase.
I think it depends what brand you use. I personally use Milwaukee, Ryobi,Skil and Flex. So it would depend what I need. HD has a great Rental Section Flatbeds, Van's, heavy equipment, box truck, generators etc. I think HD is more PRO focused, but lowes is starting to keep up with its rival big brother. HD has a better internal logistics warehouses that supply them. Lowes has ex HD VPs Marvin Ellison, Bill Boltz, Joe McFarland etc so I'm thinking they may use some of there ideas from Depot to Lowes. For Me I think HD is a better stock buy, plus if you like TTi products. Whereas lowes is branching out more getting Flex, Wiha etc to make it more appealing to the consumers. Both have great deals Ryobi Days, Craftsman Days etc it would just depend what your looking for EGO products lowes, latest M18 products HD makita HD, flex lowes. Power Detect DW lowes, flexvolt dw hd.
Great video. Great content. Great Channel. Congratulations on your 1st 100K subscribers! I predict many many more in the very near distant future.
You got me on the expensive residential mower. Thought for sure you were going to be talking about the Milwaukee M18 . Somehow, you guys have managed to make that $999 machine seem like an outright bargain. Well done, indeed.
(“Hmmm, let’s see….16 Milwaukee M18 mowers, or 1 of the Mean Green?”
“Decisions, Decisions!”
Good show guys! But you didn't mention Kobalt is Lowe's exclusively. I primarily use Kobalt XTR so, I find my self in Lowe's a tad more.
All my kobalt stuff is great and the xtr stuff is great! Waiting for them to release more xtr upgraded stuff
Hands down one of the best pro tool review channels out there, you guys do a great job 👍
As a plumber I tell customers to stay clear of Home Depot and lowes you definitely get what you pay for
Check out Rush Lumber in Pueblo, CO. Started in 1909 and owned/run by same family since. Talk about an old fashioned lumber yard! (Ask them to show you the basement.)
It’s hard to decide. I grew up in lowes basically. My mom would always take us in there for constant remodeling to our houses, so lowes is lowes is nostalgic for me. I worked at Home Depot, love it. Now I went back to framing houses so I only go to Home Depot for tape measures, Diablo saw blades, and dewalt or Milwaukee stuff. Lowes for dewalt saw blades, dixon pencils/crayons.
In Phoenix and have several of both home depot and lowe's stores in the nearby area so it usually comes to which location of the brand I like better. I have a favorite location of each I tend to stick to. I'll say on identical products at least around here lowe's tends to be a little more expensive. I like Ace but the ones near me keep shorter hours so definitely aren't as convenient most times.
Lowes so much better staff helping costumers
Lowe's definitely has a better selection for "fit and finish" of your home; more options for things like appliances, fixtures, blinds, and accessories. I've also experienced where Lowe's was more willing to stack discounts and rebates on appliances than Home Depot was. We were buying all three of the main appliances as our house was a foreclosure and didn't have anything. Our Lowe's was willing to stack a promotional percentage off, military discount, AND a rebate. I think Lowe's aren't laid out as well as Home Depots are. Lowe's are also willing to go in to a much smaller population market than Home Depot and so you're more likely to find them in a smaller town/city than a Home Depot.
Home Depot is definitely the better place for building materials, especially if you're buying a large quantity; like studs, sheet rock etc. I also think their garden section is slightly better (at least at my local ones) also I know that Home Depot has an IRONCLAD return policy on all live goods of a year. So you can dig up your annuals, bring in your receipt, and get your money back/replacements. I witnessed a lady that had been doing this for years at my Home Depot. On the matter of expertise, at least when I worked there in the late 00's they had programs to hire master plumbers and electricians. I've also found that the majority of the older employees at Home Depot were in the trades at some point.
Ace Hardware is my go to place though for random weird pieces you need to fix something. It's in the name but especially hardware, specialty finishes or materials or shapes/sizes are way more abundant and easier to purchase at Ace over the other "big box" stores.
The customer service experience ruined Home Depot for me. Luckily for me, my local Lowes is only 1 mile difference from Home Depot. Lowes is where I shop now.
Some here. Forget shopping at HOME-DEPOT, which limits veterans to $400 a year. No discounts for lumber either, out of the blue. Took receipts to proved previous lumber discounts. It when in one of the ears of the assistance store manager and out of the other. Lowes still supports the military without limits or restrictions. It’s time to support the local hardware and lumber stores.
When I'm looking for a slightly odd fitting, I find them more often at Lowes than at HD, whereas for slightly unusual tools, I find them more often at HD. So I tend to try there first. And since I go to HD more often, I know the store better, which further inclines me to go there. But both the local Lowes and HD have excellent people - very friendly and helpful, and they know where things are - so there's no difference there. (The last place I lived, the local Lowes employees were hard to find, and resented being asked questions, so I went there only as a last resort.)
The #1 reason HD is better rated is the purchasing and return policy. As long as they keep it fairly the same, they will get my attention. I want to love Lowes, it's cleaner and less dust, but that extra they haven't got as yet.
I choose Lowes over Home Depot.
Just a side note: Lowes has the yellow clearance stickers as well.
I'm surprised at Lowe's hiring more veterans, considering how they treated me while I was on active duty. I'd just bought a house and went to Lowe's to get new appliances on my lunch break. I asked about a military discount and was all but laughed out of the store, even by the manager I asked to speak to after the cashier treated me like crap. This was by Ft Benning, GA, and I was in uniform at the time. I left, went to Home Depot, told the cashier there what happened at Lowe's, and she called her manager over. Not only did I get a military discount, but also a discretionary discount from the manager. He said he'd sadly heard Lowe's treated active duty and veterans like crap regularly, which brought him more business, so he was happy to hook me up. I'll never shop Lowe's again, even if it means spending more money or waiting longer for something I need that Home Depot doesn't have.
sorry that happened to you, that sucks. i think lowe's has gotten somewhat better in how it treats active duty and veterans, they offer special parking and a 10% discount now.
I used to think HD was always better especially in regard to the brand of tools/OPE. But with Lowes CEO Ellison going from HD to Lowes now it seems like Lowes has picked up their game. They have Ego after it was once a HD exclusive, They started the Flex brand and they now sell Honda HRX mowers. I do wish Lowes would add Makita cordless though, because the Makita selection at my local HD and TSC are kinda small. Losing Ego at HD seems to have benefitted Ryobi which feels like it moved up market a bit to fill that void. As far as employees it's really store dependent I've found. And yes shout out to Ace who seem to have the best employee retention and is a great place when I don't want to fight the bigger crowds. Plus if you just need like 1 specific bolt or faster it's much quicker to go to Ace. The local Menards is better as far as certain lumber/landscaping items though since so much is outside. I'm not handling things twice from in the store to outside to the truck them home unload again.
I would love to hear your thoughts about Menards. I find that their trim selection blows HD and Lowes out of the water.
Menards were mask nazi's during the china cough scam.
Never return.
I wasn't paying much attention at the end when you were talking about robotic lawnmowers I thought you said pneumatic lawnmowers I was like that's an interesting concept
Come check out the Ace Hardware store located in Grovetown, GA on Wrightsboro Rd. I’m from Michigan and there are plenty of smaller mom/pop stores there but I could only find one type of store here in Grovetown and I’ve been here for two years.
Makita is not available at Lowe's.
Plumber at my Lowes in austin tx had no clue
Home Depot for the win.
Generally I like Home Depot better, but definitely I shop at both. The main reason for me is the power tool hacks at Home Depot, but lowes has better clearance. Typically I’m Ron Swanson at both (I know more than you do, lol), but go to my local family owned Ace when I need answers. I’m a good mix of both stores as far as brands I’m in (Milwaukee 12v & 18v, ryobi vs Metabo hpt, Bosch, and dewalt 12v). I like that they are highly competitive. I just wish Lowes had hacks like Home Depot 😬
Lowes has yellow stickers too. I say if they put yellow stickers I'm going to check it out...
great unbiased (as possible) comparison of stores. i’m a Lowes fan, all in on Craftsman, etc. i often comparison shop at HD but always end up back at Lowes. the last time i was in HD (specifically looking for yellow tags) it was a hot mess! not to mention they were one of the first corporations to go woke - major sour taste for me.
Hey Burton, do you also know that a very senior HD exec (can't recall... founder? CEO?) is one of the biggest Trump $upporters, so maybe that will neutralize the woke aspect for you. Of course, that's also the main reason I avoid HD. 😉
@@wsmarshjr that’s fair. however, i don’t care if a company is owned or run by one of any particular leaning… i care if they use their corporate resources to influence their employees and engage in political action outside of their industry (ie HD lobbying for lower business taxes vs gay rights - the latter is outside of their fiduciary responsibilities).
@@burtonrodman Basically, I agree. Kinda miss the days when politics played only a minor role in our lives. FWIW, after decades as a Milwaukee guy, I've been re-tooling and am all in on Skil. Last, just saw that Lowe's is running a huge Craftsman sale right now (May 18). Some deals look really good.
RYOBI from HOME Depot EGO from LOWES and DeWalt from Both
I think Lowes has better customer service. Its hard to find a person to help you at home depot in silicon valley. Poor customer service due to not enough employees.
Milwaukee.. that’s all I got to say (Home Depot wins)
I feel bad for trade pros working at Home Depot or Lowe's unless they're retired and just want to work. That's an enormous pay cut. If they're young former tradesman and working there, maybe they got fired for not being good at their job.
I like Home Depot better, especially using the Home Depot Credit card you can return items purchased with the card for 365 days VS 90 days for cash or other credit cards. However Lowes offers 5% off purchases using the Lowes credit card, but returns are only for the 90 day window…..
I walked out of HD over a decade ago WITHOUT the lawnmower I had intended to purchase. NOT ONE SINGLE employee came over to assist DESPITE my having informed one of them upon entering. I have frequented Lowe's with more success on getting help locating and purchasing what I need. Should I give HD another chance?
I say why not give them a second chance
When building a home and since then, I always go to Home Depot first mainly because the prices are us usually lower. If HD doesn't have something, then I will go to Lowes. HD also seems to have a better selection of hardware, plumbing and electrical items. I will not use either (nor Best Buy) to 'install' an item - they have terrible reputations.
I didn't know John Hamm, Paul Dano, and Paul Rudd had a UA-cam channel.
Yellow stickers? Uhh yeah here in Dallas GA, the Home depot stickers are ridiculous. CLEARANCE PRICE! $199.00, regular price $219.00. It's stupid. But HD is the only big box close to me. I haven't been to a lowes in about 10 years. But only because one is too far away. These days, next day delivery through Amazon is my preferred choice. I RARELY have issues.
Interesting to see those stats, judging by our local store, I figured home Depot is about to go out of business. I don't buy lumber at either one being a general contractor but I do buy doors, small stuff and tools
Exactly what i was thinking, home depot is like half filled since pandemic i noticed. And i think location is key as well
Congratulations!!! 👍👍👍✌🏻🇺🇸😁
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6:21
THE BEST MOM-AND-POP SHOP ON THE WEST COAST IS NORTH COUNTY LAWNMOWER! ASK FOR JACKEY TELL EM COLTON SENT YOU.
Need both and we all need both to succeed for competition. Also don’t forget kobalt and ego! Can’t believe depot gave ego to lowes. I like how the entrance and exit are close together at lowes, locally it’s better costumer service at the lowes near me. Plumbing and electrical goes to depot for prices and selection.
Lowe's does more for veterans from dedicated parking spots to 10% off every day to hiring practices!
My local lowes has a much better selection of tools. It has more stationary tools. And I like kobalt hand tools more than husky, in general. Lumber is both equally shit at both.
Neither one is more convenient to go to. Lowes is only like 2 miles further than home depot. I don’t have a preference though.
I prefer Lowes overall they have a better selection of DeWalt tools and I am a big fan of Craftsman but I like Home Depot as well
One doesn't exist in Canada or sell ryobi
Yes I know rona exists and theres like one location in Ontario but there's 4 HDs in a 300km radius of me lol
If your into Dewalt only 60 volt at Home Depot and only 12 volt at Lowe’s
Hoping this is a trend Dewalt is moving away from the flywheel system. Especially the 18G brad nailer.
HD to build a house, Lowe’s to finish a house
I bought a table from Lowes it came completely bent and broken.
Lowes is older than Home Depot. The difference is more than the primary color.
I've always been closer to Home Depot but most of my ordering is done online. Unless I need to physically look at something like hardware, I let them ship it to me if I'm not in a hurry. If I need it quick, I do store pick up. Plus I've never had a hassle returning anything... No receipt required... As long as you know which card you put it on.
I'm definitely a bargain hunter and their website has some great deals. I'm there everyday checking out their daily deal.
Maybe I'm a dick but the last person I'm going to ask for advice is someone working in a home center. I research everything before I buy it and generally know more than any of those employees. Although I will ask them where things are located because I can't find shit in any of those stores.
I also go to Menards for some things although a lot of their stuff is house brand.
I've always been told Home depot is for the contractor Lowe's is for the homeowner
Lowe's is much cleaner, organized, and well lit. Home depot's generally are inferior in cleanliness and displays, small parts in the correct bins. HD is loaded with employees who apparently are not accountable to keep their assignments organized they all seem like rovers with no specific expertise at anything.
I vote Lowes for anything they have, and I like getting 5% off with anything put on my Lowes card which I pay off each month. There is no incentive to put things on HD card normally.
If you use the Home Depot Credit Card, you can return any item for 365 days VS 90 day returns for cash or other credit cards.
Shop at both Lowes i think is lower end featuring wannabe contractors while home depot seems higher end more for professional use even though they carry Ryobi fun fact when sears owned craftsman ryobi made the 19.2v drills for Craftsman ps i worked for sears back in the day for some reason alot of the tools are locked away in cages for some Reason Danbury CT has the largest theft for the region for both stores
Lowes doesn't have a theme song
Ace by far has more knowledgeable employees
I want to see a riding mower intevented with an attachable plow for snow removal.
100,000?? Seems so low for the content/quality you guys do. Seriously, had to double take your info, thought i read that wrong and it shouldve been 1 mil!!.
But seriously, congrats you guys. Not sure how your not 10x higher, but I'm sure if you keep it up you'll hit 1 mil by end of season if people get their heads out of their butts.
My vote Lowe’s
I prefer menards
Lowes carries semingly a little better selection and products than Lowe's HOWEVER You do see Lowe's employees are more abundant or available than HD
HD is just full of try hard want to be pros who think they know it all. Lowes is a lot more calm and relax and more of an better atmosphere as a pro I much prefer to head into a lowes than a HD
Anybody who believes Home Depot and Lowe's are actually competing with each other is a sucker 🤣, does not understand modern conglomerate corporate economics, and is quite naive to disregard a corporation's natural survival instincts.
Lowe's doesn't push bullshit agendas
Taylor do it yourself
Home Depot has a TERRIBLE lighting and Ceiling fan selection. It's more for your rental properties than Lowes selection which is actually pretty decent.
Menards is better than both. They have better quality materials and more selection.
Totally agree. I live in Northern Indiana. We have Home Depot and Lowes. Menards has better supplies and lumber plus 11% off all the time. Most contractors buy materials here. Seems like Lowes and Home depot are more for the DYI and pro consumer. The parking lots tell of the reality of who does the majority of the business. My battery platforms are Makita and Milwaukee. Home Depot is the place to buy those tools.
Home Depot's app is worlds better than Lowes.
Home Depot is better.