I reside in UK, my Z8 was affected and I booked it in and sent it off after Nikon sent me info to submit as parts were in stock. It took 7days from sending to being returned. Well done for a speedy fix.
Mine’s affected but totally fine with all lenses. So my approach might be to wait out the initial wave, and send it in later. Late fall or early winter. But you raise some good points here, so maybe i’ll just get it over with.
That’s unfortunate, however, it sounds like Nikon is taking full responsibility which is great. Hopefully you receive your camera back quickly. Take care!
Mine is early SN and affected. Have not had any issues but rather err on the side of caution so sent it in. It may have never had a problem, the advisory said in rare cases, pops to Nikon for stepping up and addressing it. Not worried
Thanks for the update, very much appreciated. I checked mine and Your camera is unaffected. Repair not necessary. I think Nikon has always been very professional and informed their customers with any issues, of their cameras over the years. I don’t know if you remember there was an issue with the Z9, a while back of a batch, mine was unaffected, also then. Thankfully. Regards Nigel Rand - Nikon Pro UK. PS. I don't know your first name, I have been watching only for a short while, but luv, your channel content.
Hi Nigel - I'm Dave. Luckily for me too, both of my Z9s were unaffected by the issue for it. I didn't fare as well with the Z8 - but hopefully it will be a fast turnaround.
@@KnightsandWeekends Hi Dave, I don't know about the USA or Canada, But Nikon Europe - UK normally quite good, less than two weeks for repairs and upgrades. Remember the Nikon Z6 Upgrade for High Quality format video, which you had to pay for then. lol.
Only thing I've found the Z8 gets very warm if you use the, menu display for long periods of time, and the battery gets hot too. Found ProGrade CF express cards for video get Hot CARD Warning after, 28 minutes, but still keeps going to record video. I have 1TB Angelbird CF express card, in tests by (others) runs at lower temperatures. yet to try this in my Z8. Thinking about this, its not the camera, more the Brand of card you use is affecting the temperature of the camera over long period of time. My Nikon Z9, goes on for up to 7 hours 4K 10bit video clips NO overheating at all, on the 1TB Angelbird CF express card. I know the Z9, is better for heat loss because of it's size.
We did test a bunch of Z8 USA serial numbers and it appears most Z8’s with USA serial number 3000250-3010000 are effected and need repair. When we tested serial number 3010986…it was not effected. However every other serial number under that 10,000 were effected. However obviously we didn’t test every single number, so we don’t know for sure if it’s this simple. It’s possible there are some in that range, which don’t need service, but we can’t prove that. If you can and or if you test yourself and your copy is in that range, but is fine…please post a screenshot to prove it.
Ouch! That sucks! My D650 had a service recall, but I never saw the issue, and I couldn’t get the RMA accepted. I finally gave up and never noticed any vignette issues.
It is nice that Nikon is going to handle this problem. But where is quality control? You are the only to let us know. I wonder what the tech who pass the z8 that needs repair. OPPPSSSSS. I have been a Nikon man for years. Wish they get their act together.
Maybe i won't send mine for repair for now, cus currently i didn't met any issues. It would be really unsatisfying to have a relatively big repair on my newly bought camera which costs that much...
Mine is one of those affected, but when I went to print the UPS label, the drop down window show a list of camera and lenses to ship and the Z8 is not on the list. Strange.
Same here, the previous page says we need to select Z9, but there was Z6 and Z7, so selected Z7. I suppose that’s only needed to estimate the weight of the package, so it should be OK
@@karthikdwarakanath I think the D810, which is listed there, is about the same weight as the Z8. I'll probably just click on that. I did enter a email comment with Nikon USA support regarding the glitch. Supposedly they'll get back to me within 48 hours.
@@woodymallory9058 Thank you for letting us know! I'm thinking the Z lenses are not affected? I won't be able to send back mine for repair, so I'm hoping none of the Z lenses will be affected.
You’re far from alone. It seems about the first 10,000 or so copies for the USA market are effected. We tested Z8 USA serial numbers and we found between 3000250-3010986 were effected. However we couldn’t test every serial number, so it’s possible it’s not all of them in that range. However we tested a lot of numbers and all in that range were effected. Once we got above about 3010000 or 10,000 units we found they were okay. For whatever this is worth lol.
@@guyyowell8547 It seems the issue is with the old DSLR lenses. User @woodymallory9058 said he had an issue with his Nikon 10-24 DX lens (he tested every other lens he has, including Tamrom, and they were all fine). I think none of the Z lenses are affected. (Again, I'm not sure, I just think that's the case)
Very bad advice. If your 105mm lens locks into place properly then go ahead an do your planed shoot. When and if you get a lens where you have the problem that's the time to send it in. You may never have the problem,
I'm sorry - it appears that instead of "I disagree and would go a different route", you opted to claim this was "very bad advice". "Very bad"... really? Like encouraging children to smoke? I stand by my advice, however horrific it may seem to you. Finding out that you can't mount a specific lens at the moment you need it most - perhaps on an assignment - is maybe not the best advice either.
Don’t lnow what advising children to smoke has to do with it but if you are a professional then you have backup gear. Sending something in for repair that probably doesn’t need it is just silly and will lead to backlog at the tepair center.
@@dyldau I agree, I don't think it's bad advice. It may not be what you wanna do, for whatever reason. I won't send mine back, for example, but it's not because I think it's bad advice -- my current circumstances simply won't allow me to send mine back. The issue seems to involve the older DSLR lenses, the Z lenses seem to be ok, so I'm not too worried. But sending something back for repair doesn't seem like bad advice to me.
I reside in UK, my Z8 was affected and I booked it in and sent it off after Nikon sent me info to submit as parts were in stock. It took 7days from sending to being returned. Well done for a speedy fix.
Mine’s affected but totally fine with all lenses. So my approach might be to wait out the initial wave, and send it in later. Late fall or early winter. But you raise some good points here, so maybe i’ll just get it over with.
That’s unfortunate, however, it sounds like Nikon is taking full responsibility which is great. Hopefully you receive your camera back quickly. Take care!
Mine is early SN and affected. Have not had any issues but rather err on the side of caution so sent it in. It may have never had a problem, the advisory said in rare cases, pops to Nikon for stepping up and addressing it. Not worried
Thanks for the update, very much appreciated.
I checked mine and Your camera is unaffected. Repair not necessary.
I think Nikon has always been very professional and informed their customers with any issues,
of their cameras over the years.
I don’t know if you remember there was an issue with the Z9, a while back of a batch,
mine was unaffected, also then. Thankfully.
Regards Nigel Rand - Nikon Pro UK.
PS. I don't know your first name, I have been watching only for a short while,
but luv, your channel content.
Hi Nigel - I'm Dave. Luckily for me too, both of my Z9s were unaffected by the issue for it. I didn't fare as well with the Z8 - but hopefully it will be a fast turnaround.
@@KnightsandWeekends Hi Dave,
I don't know about the USA or Canada,
But Nikon Europe - UK normally quite good, less than two weeks for repairs and upgrades.
Remember the Nikon Z6 Upgrade for High Quality format video, which you had to pay for then. lol.
Only thing I've found the Z8 gets very warm if you use the,
menu display for long periods of time, and the battery gets hot too.
Found ProGrade CF express cards for video get Hot CARD Warning after,
28 minutes, but still keeps going to record video.
I have 1TB Angelbird CF express card, in tests by (others) runs at lower temperatures.
yet to try this in my Z8.
Thinking about this, its not the camera, more the Brand of card you use is affecting the temperature of the camera over long period of time.
My Nikon Z9, goes on for up to 7 hours 4K 10bit video clips NO overheating at all,
on the 1TB Angelbird CF express card.
I know the Z9, is better for heat loss because of it's size.
We did test a bunch of Z8 USA serial numbers and it appears most Z8’s with USA serial number 3000250-3010000 are effected and need repair. When we tested serial number 3010986…it was not effected. However every other serial number under that 10,000 were effected. However obviously we didn’t test every single number, so we don’t know for sure if it’s this simple. It’s possible there are some in that range, which don’t need service, but we can’t prove that. If you can and or if you test yourself and your copy is in that range, but is fine…please post a screenshot to prove it.
Mine, bought in Denmark, serial 600xxxx, is also affected.
I would agree with your method and conclusion. I'm sure Nikon took the safe route and did the inclusive s/n's.
Mine is affected. Serial starts at 300. I just sent it today to Nikon
Ouch! That sucks! My D650 had a service recall, but I never saw the issue, and I couldn’t get the RMA accepted. I finally gave up and never noticed any vignette issues.
It is nice that Nikon is going to handle this problem. But where is quality control? You are the only to let us know. I wonder what the tech who pass the z8 that needs repair. OPPPSSSSS. I have been a Nikon man for years. Wish they get their act together.
Maybe i won't send mine for repair for now, cus currently i didn't met any issues. It would be really unsatisfying to have a relatively big repair on my newly bought camera which costs that much...
Not sure how big a repair it is, but if cost is a concern Nikon is doing the fix for free including shipping both ways.
Mine is one of those affected, but when I went to print the UPS label, the drop down window show a list of camera and lenses to ship and the Z8 is not on the list. Strange.
Same here, the previous page says we need to select Z9, but there was Z6 and Z7, so selected Z7. I suppose that’s only needed to estimate the weight of the package, so it should be OK
@@karthikdwarakanath I think the D810, which is listed there, is about the same weight as the Z8. I'll probably just click on that. I did enter a email comment with Nikon USA support regarding the glitch. Supposedly they'll get back to me within 48 hours.
Nikon instructs to select "Z9" from the UPS dropdown. It likely has not only to do with the weight but the insured amount.
@@KnightsandWeekends They have now updated the page asking us to select Z6 from the list.
Thank you
I’d prefer to send mine sooner rather than later but I have a vacation coming up soon and would be heartbroken if it didn’t make it back in time.
Yep, that would be a wise thing to wait until after. Just make sure it's okay with any lenses you plan to use.
Thank you for a very useful video
my z8 came today and has to go back..had 1 lens that was a problem
Which lens? It would be interesting to many of us to know....
@@KnightsandWeekends the Nikon 10-24 DX lens...when I tested every lens I have,I was thinking my Tamron 70-200 G2 might be a problem but it was fine
@@woodymallory9058 Thank you for letting us know! I'm thinking the Z lenses are not affected? I won't be able to send back mine for repair, so I'm hoping none of the Z lenses will be affected.
@@HaggenKennedy If your camera is one of the numbers..nikon pays for shipping
@@woodymallory9058 Yeah, you're right, I understand that. But I'm no longer in the US, and I can't send it back for repair at the moment.
Great channel pleas keep it up
Going to try - thank you.
Mine was affected and sent in and received with in 10days.
Same for mine. It was delivered back to me on July 5, and allowing for the holiday and weekend - basically one week turnaround.
One reason I wait.
My camera is affected. I’ve already sent it back.
You’re far from alone. It seems about the first 10,000 or so copies for the USA market are effected. We tested Z8 USA serial numbers and we found between 3000250-3010986 were effected. However we couldn’t test every serial number, so it’s possible it’s not all of them in that range. However we tested a lot of numbers and all in that range were effected. Once we got above about 3010000 or 10,000 units we found they were okay. For whatever this is worth lol.
Are they repairing it or did you get a refund
@@chrisd3780 They’re repairing it… for free of course.
@@patricksmith2553 I sent it back though I haven’t experienced any issues with the nine Z-mount lenses I already own.
@@guyyowell8547 It seems the issue is with the old DSLR lenses. User @woodymallory9058 said he had an issue with his Nikon 10-24 DX lens (he tested every other lens he has, including Tamrom, and they were all fine). I think none of the Z lenses are affected. (Again, I'm not sure, I just think that's the case)
I love Z8, because Z9 is to heavy & to big
Very bad advice. If your 105mm lens locks into place properly then go ahead an do your planed shoot. When and if you get a lens where you have the problem that's the time to send it in. You may never have the problem,
I'm sorry - it appears that instead of "I disagree and would go a different route", you opted to claim this was "very bad advice". "Very bad"... really? Like encouraging children to smoke? I stand by my advice, however horrific it may seem to you. Finding out that you can't mount a specific lens at the moment you need it most - perhaps on an assignment - is maybe not the best advice either.
Don’t lnow what advising children to smoke has to do with it but if you are a professional then you have backup gear. Sending something in for repair that probably doesn’t need it is just silly and will lead to backlog at the tepair center.
Haters gonna hate. Just relax bro. This isnt bad advice 😂
@@dyldau Oh so true!
@@dyldau I agree, I don't think it's bad advice. It may not be what you wanna do, for whatever reason. I won't send mine back, for example, but it's not because I think it's bad advice -- my current circumstances simply won't allow me to send mine back. The issue seems to involve the older DSLR lenses, the Z lenses seem to be ok, so I'm not too worried. But sending something back for repair doesn't seem like bad advice to me.