I remember the Sacking video. First one of Robs that I saw. Went a little bit viral that one did. The algorithm put it in front of thousands of us who all subscribed straight away. Win-win. And it's still as relevant today as it was then.
Old customer out new better paying customer in👊 I never take losing a customer personal Rob. Keep the process and systems simple✌️ Damien from Cork City
Hi Rob I'm also a gardener in the West Midlands, my companies been running around 4 years I worked for a gardening company previously, your videos really help me understand customers and what to look out for. So thanks!!!
I'd love someone to recreate some of the stuff I put out there🤣 cheers tho for still checking in. You're right tho, you put yourself out there and have to expect the odd keyboard warrior 🙄😅
Hi Rob love the videos seem a great guy! I’m thinking of starting up this year, looking for Recommendations for a mower to start with. If u can help please
Nice work as usual Rob . Made me smile when you referred to your mother in law and her view on tradies lol thats one line I am going to steal lol . Your work to improve lawn care is a very smart move ! Thank you for the mention and I do too love Lewis u tube channel
Great video. Regarding customer who say, “it’s a quick job” or “it’s an easy Job”, I tend to steer clear of possible because they Never want to pay. Also, if it’s easy, do it yourself !! I’m a handyman and I get this Allot! 👍🏾
I call those customers "The Mrs Richards Type." Comes from the Faulty Towers TV series. The little old lady with selective deafness who is never satisfied with anything and always wants a discount. Good video Rob. Cheers Neil in Wallsend
Nice video Rob,always entertaining and good banter from you,I always look forward to yr exploits.i do get them clients what you mentioned they say what you mentioned quick easy job for you and they even tell you how long it will take lol.even had one giving me a price for there work,I said it dosent work like that and left they simply don't to pay.keep them videos coming rob and them Hendon ladders are Fantastic not cheap but a great investment. See you next time tom.
Hi Rob I've been using some 16ft tripod henchman ladder last week to prune a cherry tree & dismantle a smallish ash tree. Blooming awkward to manoeuvre about on site, but once set they are solid & safe, not for the faint hearted. Keep hustling Rob.
Another Good video rob. Have you ever thought about buying a stump grinder to see you through the quieter months? Bit of an investment but good returns.
Hi Rob, hope you are well. Really enjoying your videos. You should have started a Grass Cutting recruiting business as a side earner... I'm planning to become a recruit very soon after 23-24 years service(Army) and a couple years wasting my time in a desk job at MOD getting brain fog from the laptop all day! March/April is my plan down in the North Devon and Cornwall area. Just building the equipment up now and looking at the business plan. Dont know why I didn't do it earlier! All the best, Tony J. 👍💪
Great reminder Rob, cheers. The algorithm looks at the title and if it thinks it might appeal to other viewers it puts it on their home page. Then if lots of people look at the vid and watch a decent amount of it then the algorithm promotes the vid more, and that's how it can go viral.
Definitely Rob invested in some henchman tripod steps ........whish I had earlier in my self employed journey I have an 8ft set and one of my big jobs brought me a 12 ft set
That is so true what you say about having spidey-senses in business. I buy and sell on facebook marketplace and it does take a real knack to quickly weed out the genuine people from the timewasters, And that's not including scammers! All the best for the Summer season Rob.
There is only so much to say on any subject. It's only natural that "creators" are going to copy each other as I'd guess most would struggle to think of new content to keep the algorithm and there bank balances happy? I'd see it as a form of flattery that it's yours they copy. As you know I'm also trying to move more towards lawn care this season. Feel free to give us a shout anytime to discuss strategies etc
You’re so honest Gary, it’s refreshing. I agree with you , all channels need to give the viewer something. That could be educational or a bit of escapism. I like to think that I am just having a bit of crack over a cup of tea with the viewer, nothing more complicated than that. All the best.
Just lost another two. One has gone to another "better" gardener and another has been booted out of her rental house and gone to another where i don't go. Because its a dump of an area. Couldn't care less to be honest. Ill get another two by April. Great vid again.
Have you driven by slowly to have a sneaky look over the fence to see what it looks like now? There is a couple of old ones i wouldnt go back to that I would like having a spy on to see what the look like now but have never got round to it
Interesting what you say about UA-cam earnings. I sometimes watch another gardener who does van chats, he claims to be getting £250 - £350 a month from UA-cam. I won't name him, but his chats are pretty dull compared to yours, I wonder why he gets more views 🤔
You mention spider sensors where customers say key words that you have to pickup on.They could be bad from the start or a couple of days weeks months.Sometimes customers can get really bad I am learning to pickup on these key words as it can save customers wasting my time.
Love your videos, but i think there's a bit of the " mother in-law syndrome" in all of us. i know when i have people do some work for me, on my property you can always find faults that is why i try and do it myself, or i find a good. Contractor 😂. Very hard to find nowadays as i have learnt the last few years. But i think mother in-law syndrome is good thing, if you treat every customer as if they are your mother-in-law you won't go far wronge.😂😂😂
Great video. Keep up the good work.
Sound advice Rob. Very very true
Keep up the good fight
Thank you .
I remember the Sacking video. First one of Robs that I saw. Went a little bit viral that one did. The algorithm put it in front of thousands of us who all subscribed straight away. Win-win. And it's still as relevant today as it was then.
Thank you, appreciate your kindness.👍🏻
Words of wisdom max 👍👍
Thank you Carl.👍🏻
Good luck with the lawn care Rob
Appreciated . 👍🏻
Old customer out new better paying customer in👊 I never take losing a customer personal Rob. Keep the process and systems simple✌️
Damien from Cork City
You’re right Damien, thanks for watching.
Your channel is one I have followed for a few years, really enjoy your content. All the very best.
Good man Damien and rob
@@18lettermoney great to hear from you amigo✌️
Hi Rob I'm also a gardener in the West Midlands, my companies been running around 4 years I worked for a gardening company previously, your videos really help me understand customers and what to look out for. So thanks!!!
Thank you and good luck with your business going forward.
Thanks Rob don't stop the videos the wise words and of course the hard work!
Cor f r jones bust I used them for years when I was garden contractor
New to your channel, Good comon sense advice 😊😊😊
Thanks for the sub! Welcome
Rob Man,
you are one Happy Chap Today, long may it continue
Thank you , appreciate your kindness.
The one i go by is" Jobs are easy, it's the people that are hard work" 👍😎
You’re so right. All the best
I'd love someone to recreate some of the stuff I put out there🤣 cheers tho for still checking in. You're right tho, you put yourself out there and have to expect the odd keyboard warrior 🙄😅
Thanks Nathan, appreciate your comment.👍🏻
Hi Rob love the videos seem a great guy! I’m thinking of starting up this year, looking for Recommendations for a mower to start with. If u can help please
It depends on your budget. The gods Izzy 19 inch self propelled is a good start.
So humble Rob, great to see someone talking about opinions changing. I love you content mate. Soon be mid season and ready for a break 😀
Thanks for that . Looking forward to the warmer weather. 👍🏻
Good one, all the best with the lawn care 😊👍
Thanks 👍 appreciated.
I’ve had a few customers like that in my time.
Pleased to hear that it’s not just me. 👍🏻
Great video as always your the best at the gardening vids
I appreciate that! Thank you .
Great work look forward to your videos nick Green
Thanks 👍 All the best Nick.
Good to see you Rob,enjoy the calm before the storm because in a matter of weeks you will be flat out again and ready to drop when you get home
Can't wait! All the best.
‘Imitation is a form of flattery’ as they say! Take it as a compliment
Your so right, thank you 🙏
Always so positive thank you, mate. I appreciate you and the videos 👍🏻
My pleasure! Thank you .
Its a pleasure listening to you and looking forward to this years garden tips videos 👍🏼
Awesome, thank you!
Nice work as usual Rob . Made me smile when you referred to your mother in law and her view on tradies lol thats one line I am going to steal lol .
Your work to improve lawn care is a very smart move !
Thank you for the mention and I do too love Lewis u tube channel
Cheers 😃
Thank you Geoff, I always appreciate your support.👍🏻
Nice one Rob. Always enjoy your chats and nuggets of advice!! 😊
Thank you, great to have you on board.
Great advice as always. 👍 Not just for self employed people.
Absolutely! Thank you for your support.
Great video. Regarding customer who say, “it’s a quick job” or “it’s an easy Job”, I tend to steer clear of possible because they Never want to pay. Also, if it’s easy, do it yourself !!
I’m a handyman and I get this Allot! 👍🏾
Great point, I agree with you 100 percent.
I swear we are the same person 😂🤣👏🏻
You’re a lucky man. 😂
Great video as usual
Glad you enjoyed it , thank you.
Same temperatures down here in sunny Yorkshire too, better at the weekend though .. .. ..
Next week looks a little warmer. Fingers crossed.
I used too have a gaffer that used to say his favourite line of you have to practise what you preach Wayne something we all learn eventually Rob
You’re so right, thank you for watching.
My pleasure as always Rob take good care of yourself won't you buddy
Another great video rob honestly you had me crying with laughter (mother in law customers) 🤣 got to be one of your funniest videos 😂
Thanks Colin, I should get some tee shirts made. 😂
I call those customers
"The Mrs Richards Type."
Comes from the Faulty Towers TV series.
The little old lady with selective deafness who is never satisfied with anything and always wants a discount.
Good video Rob.
Cheers Neil in Wallsend
Cheers Neil. All the best. Good luck with the new season.
Nice video Rob,always entertaining and good banter from you,I always look forward to yr exploits.i do get them clients what you mentioned they say what you mentioned quick easy job for you and they even tell you how long it will take lol.even had one giving me a price for there work,I said it dosent work like that and left they simply don't to pay.keep them videos coming rob and them Hendon ladders are Fantastic not cheap but a great investment. See you next time tom.
Thanks Tom, appreciate your support. All the best for the upcoming season.
Hi Rob I've been using some 16ft tripod henchman ladder last week to prune a cherry tree & dismantle a smallish ash tree. Blooming awkward to manoeuvre about on site, but once set they are solid & safe, not for the faint hearted. Keep hustling Rob.
Remember, the higher up you go on that ladder 🪜 the more you can charge !
@ adrian_dickinson. No disregard, but you should not prune cherry trees in winter.
Wow, that’s high. Good luck with them.
Very true.
Bought a 14ft Hendon late last year for leilandii , very solid and comfortable to work on
All ways learning aren’t we, lots of lessons learnt in my 10 years in business ,I’m sure your the same 👍
Absolutely, I have been in business as long as yourself, but yes we need to keep learning.👍🏻
Another Good video rob. Have you ever thought about buying a stump grinder to see you through the quieter months? Bit of an investment but good returns.
I haven’t thought about it. I have a few ornament’s in the garage gathering dust. 👍🏻
Hi Rob, hope you are well. Really enjoying your videos. You should have started a Grass Cutting recruiting business as a side earner... I'm planning to become a recruit very soon after 23-24 years service(Army) and a couple years wasting my time in a desk job at MOD getting brain fog from the laptop all day! March/April is my plan down in the North Devon and Cornwall area. Just building the equipment up now and looking at the business plan. Dont know why I didn't do it earlier! All the best, Tony J. 👍💪
Thank you for your service Tony. I genuinely wish you well. If you ever need any support drop me a line. Good luck going forward.👍🏻
Great reminder Rob, cheers.
The algorithm looks at the title and if it thinks it might appeal to other viewers it puts it on their home page. Then if lots of people look at the vid and watch a decent amount of it then the algorithm promotes the vid more, and that's how it can go viral.
Thanks Ched. If you make a crap video it’s still going nowhere.
Definitely Rob invested in some henchman tripod steps ........whish I had earlier in my self employed journey I have an 8ft set and one of my big jobs brought me a 12 ft set
You have all bases covered. Thank you for watching.
That is so true what you say about having spidey-senses in business. I buy and sell on facebook marketplace and it does take a real knack to quickly weed out the genuine people from the timewasters, And that's not including scammers!
All the best for the Summer season Rob.
Thank you James. Good luck to you too.
There is only so much to say on any subject. It's only natural that "creators" are going to copy each other as I'd guess most would struggle to think of new content to keep the algorithm and there bank balances happy?
I'd see it as a form of flattery that it's yours they copy.
As you know I'm also trying to move more towards lawn care this season. Feel free to give us a shout anytime to discuss strategies etc
You’re so honest Gary, it’s refreshing.
I agree with you , all channels need to give the viewer something. That could be educational or a bit of escapism.
I like to think that I am just having a bit of crack over a cup of tea with the viewer, nothing more complicated than that.
All the best.
Just lost another two. One has gone to another "better" gardener and another has been booted out of her rental house and gone to another where i don't go. Because its a dump of an area. Couldn't care less to be honest. Ill get another two by April. Great vid again.
Running a business involves having a revolving door. One customer leaves , you replace, simple.
Good luck.🤞
Niwaki tripods ladders are great.
Thank you , I will check them out. 👍🏻
Have you driven by slowly to have a sneaky look over the fence to see what it looks like now?
There is a couple of old ones i wouldnt go back to that I would like having a spy on to see what the look like now but have never got round to it
That’s not for me, but I understand where you’re coming from. All the best.
Interesting what you say about UA-cam earnings. I sometimes watch another gardener who does van chats, he claims to be getting £250 - £350 a month from UA-cam. I won't name him, but his chats are pretty dull compared to yours, I wonder why he gets more views 🤔
I don’t have an answer to your question. Sorry.
Are people being honest?
All the best.
You mention spider sensors where customers say key words that you have to pickup on.They could be bad from the start or a couple of days weeks months.Sometimes customers can get really bad I am learning to pickup on these key words as it can save customers wasting my time.
It’s a skill that we all need to learn. All the best.
@@maxwellsgrasscuttingservices Totally agree what other things have you learned along the way.
Lol!! Is there work all over UK? Is south better? Lots of Gardener's in ur area?
There is plenty of work here in the North , thank you for watching.
Love your videos, but i think there's a bit of the " mother in-law syndrome" in all of us. i know when i have people do some work for me, on my property you can always find faults that is why i try and do it myself, or i find a good. Contractor 😂. Very hard to find nowadays as i have learnt the last few years. But i think mother in-law syndrome is good thing, if you treat every customer as if they are your mother-in-law you won't go far wronge.😂😂😂
Good point! Thanks for watching and sharing your thoughts.
Great work look forward to your videos nick Green
Thanks 👍 appreciate your support.