Citi: Using Citi's Virtual Account Number (VAN)

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  • Опубліковано 26 сер 2024
  • Learn about how you can easily use Citi's Virtual Account Number, a free security feature that comes with your Citi Card, to make online purchases.
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КОМЕНТАРІ • 35

  • @blkpedro
    @blkpedro 7 років тому +2

    does the Citi Secured MasterCard have the Virtual Account Number feature on in

  • @roygillus7102
    @roygillus7102 10 років тому +2

    This is very informative and well presented.

  • @techinteractive
    @techinteractive 10 років тому

    . This is very nice feature. is this available in other countries or only US

  • @LorenLacy
    @LorenLacy 8 років тому +2

    agree that the standalone version has never worked for me. And I can't seem to find where I can actually where to do this online with my account. Above video says "once you logon to account online.." well with all the fragmentation of web properties with Citi, tell me exactly which one that is. I can't seem to find it anywhere, and your search just keeps landing on my account page.

    • @Citi
      @Citi  8 років тому

      Hi Loren. If you are having problems with navigation on our site, please email me at customer.help@citi.com. Be sure to include account type, phone number, UA-cam ID and best time to call. Please do not include any account numbers or PIN's for your security. Regards! Maria

    • @andrewsomerville5772
      @andrewsomerville5772 7 років тому +1

      That's a terrible answer that means everyone with this question has to call in. This is exactly the sort of problem that public forums are supposed to solve.
      Can you please have someone who knows how to answer this question respond with a url?

    • @Citi
      @Citi  7 років тому

      Hello Andrew,
      I am happy to try to answer this question for you. To locate Virtual Account Numbers on the Web, use the following steps (direct link is also below):
      1. Log in to Citi Online.
      2. Go to "Account Management"
      3. Under Account Management Services, click "Get a Virtual Account Number".
      4. At this point, you may be prompted for security questions or verification via text message. If not, skip to step 5.
      5. Under "Web-Based Version", click Launch.
      A new window should launch as long as you have Adobe Flash Player installed and Enabled.
      You can also directly access Virtual Account Numbers at this link: citi.us/2aXqHD6
      I hope this helps. Please let me know if you have further questions. Thanks for reaching out to us!
      Regards,
      Andy C.

    • @DCol
      @DCol 6 років тому

      Hi, I'm having trouble getting to activate a Virtual Account Number. Are Citi Priority Debit cards eligible for this feature?

  • @jpsmith413
    @jpsmith413 3 роки тому

    Currently all new generated virtual account numbers will expire in August., 2021. Is Citi bank doing away with this service in August?

  • @s.d.marketer3351
    @s.d.marketer3351 8 років тому

    Can I get those VCC in India
    When I going to register for VCC there is some issue
    Generally in India SSN not provided by government so alternate option is use zip no but there only I can put 5 digit but in India zip code are six digit
    So how can I register for Virtual credit card no.
    Please give me suggestion
    Also provide link sign up link for indian Users

  • @akidnamedway
    @akidnamedway 5 років тому

    What’s the spending limit on these? Say if my cc only has 200 dollars I’m guessing my vpn won’t go over that right

  • @lochansah334
    @lochansah334 2 роки тому

    sir, does it need to pay any fee for card

    • @Citi
      @Citi  2 роки тому

      Hello Lochan, and thank you for reaching out. I'd like to help any way I can. With the security of your account in mind, please email us at customer.help@citi.com with your account type, the country where it was opened and a few additional details regarding your inquiry. For tracking purposes, be sure to reference that our conversation began here via UA-cam. For security, do not include any account numbers or PINs. We look forward to your email. Thanks again! ^Cynthia

  • @wendystwo-for-five
    @wendystwo-for-five 2 роки тому

    How many usable virtual cards can i generate at once

    • @Citi
      @Citi  2 роки тому

      Hi and thanks for your question. There is a maximum limit of 99 Virtual Account Numbers. Feel free to visit citi.us/3A1XO0j to learn more about your card benefits and Virtual Account Numbers. Hope this helps! ^Jovit

  • @LeandrewRowsey
    @LeandrewRowsey 10 років тому +2

    so whats the official link to get to this

    • @donaldttv
      @donaldttv 8 років тому

      +Leandrew Rowsey I think you need to have an account first with citi bank, then you can request a VAN...

    • @user-et3hd6qt4s
      @user-et3hd6qt4s 5 років тому

      3170

  • @Watchingyou-daily
    @Watchingyou-daily 3 роки тому

    How do I get the desktop software?

    • @Citi
      @Citi  3 роки тому

      Hello, thank you for your comment. Regrettably, the desktop launcher has been removed as a feature for the Virtual Account Numbers. All VANs must be generated from a browser after logging into you account online. We apologize for the inconvenience. ^Johnny

    • @jamesgrosspietsch4174
      @jamesgrosspietsch4174 3 роки тому

      @@Citi Hi Johnny. How many cards can I Make? Whats the maximum I can have under one account?

    • @Citi
      @Citi  3 роки тому

      Hello James, we'd like to help. Can you email us at customer.help@citi.com with details or send a message to @askciti on Twitter (No account numbers or PINs)? ^Jeremy

  • @qazmatron
    @qazmatron 4 роки тому

    Citibank's VAN pop-up is no longer Flash, so that is no longer a problem. As-of today: If your logon page is https: //online .citi .com/homepage , it won't do VAN, saying "We're sorry, your account is not eligible for this feature. We apologize for the inconvenience. For further assistance, please call 1-855-472-3251 and refer to Error Code [1074]." BUT, if you clear cookies and hit refresh, it goes back to the old logon page, https: //online .citi .com/US/login.do , and after you log on, you CAN use Virtual Account Numbers. (For the next logon on the same browser, you have to delete cookies again.)

  • @MaruyaSAg
    @MaruyaSAg 4 роки тому +3

    Awful Citi. They've removed this (virtual account numbers) feature. They also don't have secure messaging anymore. Their chat customer service is useless since all they're going to say is that you should call them. It's 2020 and the only customer service option they offer is via phone calls. Primitive company!

    • @MrJoegixxer
      @MrJoegixxer 4 роки тому +1

      Used VAN today and secure chat.....

    • @erikachinghe4273
      @erikachinghe4273 4 роки тому

      MrJoegixxer where can use it?

    • @MrJoegixxer
      @MrJoegixxer 4 роки тому +1

      @@erikachinghe4273 You can use it for online sales and over the phone orders. What's nice about them is you set the dollar limit and duration of how long the number is good for.

    • @TheImmortalSavior
      @TheImmortalSavior 3 роки тому

      Agreed they primitive af

  • @user-et3hd6qt4s
    @user-et3hd6qt4s 6 років тому

    8

  • @dWhitaker951
    @dWhitaker951 4 роки тому

    No Mac application and the web version uses Flash, which is not secure and being end-of-life'd globally this year. You need to update to at least browser extensions like other vendors. Also, these are really single-use numbers because they expire within 1-2 months of being issued, whereas other vendors allow these to be used for recurring charges. Finding the site to access them is also not intuitive as other vendors who put it directly on the main dashboard when you log in.

    • @qazmatron
      @qazmatron 4 роки тому

      They finally dumped Flash. Now the VAN pop-up window is a browser window. (It works for me in Firefox, with Flash uninstalled.)