Valyou Furniture Review - We Test the Feathers Sofa

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  • Опубліковано 27 лис 2024
  • Updated 3/5/2024 - In 2022, Valyou received a surge of negative reviews and complaints across the internet. We updated this page (moderncastle.c...) with a brief explanation of those complaints on October 24, 2022.
    In September 2023, Valyou’s CMO, Eddie Castillo, sent Modern Castle a statement responding to those complaints, including how Valyou has improved.
    You can read the full statement here - moderncastle.c...
    Updated 10/24/2022 - Many customers & reviewers are reporting a significant increase in customer service issues & shipping delays. Read more here - moderncastle.c...
    We test the budget-friendly Feathers sofa in this deep-dive Valyou Furniture review. Is it soft? Supportive? Our 6 comfort tests answer now.
    Buy Valyou Feathers Sofa - moderncastle.c...
    The Valyou Feathers sofa is an incredibly comfortable and soft couch that is easy to assemble straight out of the box. The goose feather filling and blended fabric come together in a well-built sofa that you will melt into. Based on our tests, we found the Valyou Feathers to be comfortable with great pressure relief and reasonable support depending on the weight of the user.
    PROS
    Good quality build and materials
    Assembles in 10 minutes without tools
    Easy to clean with stain-resistant fabrics
    Plush softness and comfortable to sit or lie on
    CONS
    20% restocking fee upon returning the sofa
    Heavyweight persons may not get the support or pressure relief they need due to the relative softness
    Check out the full contextual Valyou Furniture Review here:
    moderncastle.c...
    Connect with us here:
    moderncastle.com/
    / moderncastle
    / moderncastlereviews
    Questions or comments? Drop us a comment down below or send us an email here:
    moderncastle.c...
    We are always happy to help!
    Modern Castle is supported by readers. When you buy with our links, we may earn a commission. Click the link below to learn more.
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    Amazon.com Disclosure: As an Amazon Associate I earn from qualifying purchases.

КОМЕНТАРІ • 122

  • @ModernCastle
    @ModernCastle  3 роки тому +3

    Updated 3/5/2024 - In 2022, Valyou received a surge of negative reviews and complaints across the internet. We updated this page (moderncastle.com/valyou-loft-sofa-review/#complaints) with a brief explanation of those complaints on October 24, 2022.
    In September 2023, Valyou’s CMO, Eddie Castillo, sent Modern Castle a statement responding to those complaints, including how Valyou has improved.
    You can read the full statement here - moderncastle.com/wp-content/uploads/2024/01/valyou-statement.pdf
    Updated 10/24/2022 - Many customers & reviewers are reporting a significant increase in customer service issues & shipping delays. Read more here - moderncastle.com/valyou-loft-sofa-review/#complaints
    Buy Valyou Loft Sofa - moderncastle.com/go/valyou-loft-sofa
    Questions? Ask away! I do my best to answer all questions within 24 hours.

    • @shahrzadmaki9486
      @shahrzadmaki9486 Рік тому +1

      It is mot completely true , my order is old but go check negative reviews

    • @ModernCastle
      @ModernCastle  Рік тому

      @@shahrzadmaki9486 What is not completely true?

    • @shahrzadmaki9486
      @shahrzadmaki9486 Рік тому +2

      No it is not true, they are irresponsible and it is awful company

    • @ModernCastle
      @ModernCastle  Рік тому

      @@shahrzadmaki9486 Right...which we say in the pinned comment, description, and on our website. Not really sure what you are saying.

    • @shahrzadmaki9486
      @shahrzadmaki9486 Рік тому +2

      I am saying you promote this company that are awful and by the way I purchased from them beacuse of your review and UA-cam, but even you know this company how treat customer still keep those videos to promote valyou furniture. And it is not just me and this issue is continuing for even customers purchased couple of months ago, I don't say you are responsible for their manner and awful services, but I say if you know all about it , maybe delete these videos but it is your choice, but I dont want anyone have problem like me so I am writing my experience with them everywhere see this company and all true ,

  • @patstephenson93
    @patstephenson93 8 місяців тому +3

    I'm a little worried about the cushion. I wonder if it hold up for a long time.

  • @trigneymorgan8209
    @trigneymorgan8209 8 місяців тому +1

    I have a cat and the most important feature to me is the proclaimed scratch resistant fabric. From your experience do you know If the fabric is indeed scratch resistant?

    • @ModernCastle
      @ModernCastle  8 місяців тому

      It does a pretty good job of resisting. I don't have a cat, but we do have a dog that isn't particularly kind to the sofa. Thus far it's held up really well.

  • @Samhunter-xq1cl
    @Samhunter-xq1cl 10 місяців тому +1

    Really helpful review. What is the cleaning like?. I like that is easy to assemble but i see some people got delated orders but is furniture is kind of expected i think

    • @patstephenson93
      @patstephenson93 8 місяців тому

      You can easily take the covers off and put them in the washing machine. Just make sure to use cold water and avoid using the dryer so it won't shrink.

  • @ut4guy477
    @ut4guy477 6 місяців тому

    Hi. Thanks for the review. What is the actual available depth of the bottom cushions? I saw 31" somewhere, but that doesn't seem right. I'm debating between this and the Chita Kenna sofa.

  • @rexolaires956
    @rexolaires956 2 роки тому +1

    Thanks for the review. We purchased the couch and it should be here in about 3 weeks. We will keep you posted.

    • @ModernCastle
      @ModernCastle  2 роки тому

      Nice! Excited to hear how you like it.

    • @notoyaarthur1990
      @notoyaarthur1990 2 роки тому +2

      Have u received it yet? I am considering purchasing the sectional but so many bad reviews regarding the delivery time/process is scaring me away. I'm just curious to know if u received urs in a timely manner. I don't mind waiting like a month or 2, but the reviews I saw had some customers waiting up to 6 months for it. Granted I did understand there was some delays due to covid

    • @rexolaires956
      @rexolaires956 2 роки тому +3

      @@notoyaarthur1990 So surprise surprise. The delivery has been delayed until Thanksgiving! I feel like we were tricked because the website advertised a delivery date of Sep 21 (about 4 weeks from our order date). As the delivery date got closer I checked the status and the delivery date changed to Nov 23. We wouldn't have ordered this couch if we knew it took this long. However, we know someone who purchased this couch and they said it was super comfortable and was good value. I hope they were right.

    • @fernandogonzalez-zt7ng
      @fernandogonzalez-zt7ng 2 роки тому +2

      I ordered mine September 2nd & they changed the delivery date 4 times. Just received an email stating I will receive it by December 20.
      I wanted for thank giving I imagine you’re going through the same issue.

    • @rexolaires956
      @rexolaires956 2 роки тому +2

      @@fernandogonzalez-zt7ng I'm so sorry. We wanted ours before Thanksgiving too and now it's been delayed again until after Thanksgiving. It's so frustrating.

  • @MrBlueCreeper
    @MrBlueCreeper 3 роки тому +6

    Glad you're back! :)

    • @ModernCastle
      @ModernCastle  3 роки тому

      Thank you!
      Took a little break to get my new review website off the ground. Would love to hear what you think of it! naplab.com/
      But we're going to get back to a more regular schedule here at Modern Castle too. Within the next couple of weeks we've got a video where we're laboratory testing water filters, testing the new Roomba j7+, and a big Roomba comparison also.

    • @M_L_N_W
      @M_L_N_W 3 роки тому

      @@ModernCastle naplab looks amazing! Very detailed, no suprise there, lol. Ill be subscribing to the youtube channel! love those damn reviews.

  • @anacostian3332
    @anacostian3332 2 роки тому +6

    I’ve heard varying reviews about this company, a lot of bad on Reddit. I didn’t do proper research before ordering. Can you confirm that customer service and delivery time is acceptable?

    • @ModernCastle
      @ModernCastle  2 роки тому

      At least in our case the delivery time was a non issue. It took a couple of weeks but arrived as expected and on time.
      We didn't need to use customer service, so I don't know how good / bad that would be.

    • @_bestcatdad
      @_bestcatdad 2 роки тому +1

      Did you end up ordering your couch? We ordered in December, supposed to arrive in February, but it has been pushed back 5 times and is now “arriving last week of May”. Every time I reach out to their customer service, I get the same answer, “We’re so sorry, but your order is on the way”.

    • @michaelhinchey
      @michaelhinchey 2 роки тому

      @@_bestcatdad Ever get the couch? What do u think of it? Cats ruin it yet?

    • @_bestcatdad
      @_bestcatdad 2 роки тому +1

      @@michaelhinchey Still waiting for delivery. It's now estimated to arrive at the end of June, which I am not very happy about. & my cats are very good with furniture! Don't have an issue with them scratching anything other than their scratching posts lol, so I'm not worried about them scratching the couch

    • @ModernCastle
      @ModernCastle  2 роки тому +1

      @@normcoreconformity It does seem that something weird is going on at Valyou. I've reached out to my contact a couple of times with basic questions and received no response.
      I am going to put one of my researchers on this project soon. We may end up creating a video with the findings of our research.

  • @DivinelyProtected88
    @DivinelyProtected88 2 роки тому +3

    Have they recently changed the design of the couch because the website no longer mentions feather down? It now appears to be made with fiber. Can you please review the new couch?

    • @ModernCastle
      @ModernCastle  2 роки тому +1

      I wasn't aware they made the change. But if the website says so then I guess they did.
      We may be able to get a Valyou sofa later this year, but if I can just be honest, we don't have the time to do an updated review on this sofa right now. I'm sorry.

    • @elisedouglass4355
      @elisedouglass4355 2 роки тому +2

      It's the feathers sofa.

  • @EmUhlee-
    @EmUhlee- 2 роки тому +3

    Thank you for this review. I just purchased this couch and because I can sit on it I felt nervous. This review helped me feel more excited :)

    • @ModernCastle
      @ModernCastle  2 роки тому

      You're welcome! I'm glad to hear it was helpful.
      Would love to hear what you think about of the sofa once it arrives!

    • @cherihudgins761
      @cherihudgins761 2 роки тому +3

      Did you get it yet? If so, how do you like it?

    • @hershbackridin
      @hershbackridin 2 роки тому +2

      you def didn’t get this couch yet did you?

    • @EmUhlee-
      @EmUhlee- 2 роки тому +1

      @@hershbackridin oh I canceled my order back in Feb I think. I placed the order Dec 26th and it was pushed out every month. I ended up finding a cloud couch dupe at a furniture store in my city. It was a bit more expensive but I got it same day and I love it.

    • @EmUhlee-
      @EmUhlee- 2 роки тому +2

      @@cherihudgins761 I ended up cancelling the order. It was taking to long.

  • @Ghostwriter0527
    @Ghostwriter0527 9 місяців тому

    How tall are you? I saw that you said this is the 3 seater and I’m debating on this versus the 4 seater because I’d like to nap on it also. I’m 5’10 so curious to know how we stack up because I saw you lay down with extra room in the video

    • @Ghostwriter0527
      @Ghostwriter0527 9 місяців тому

      Sorry I think you have the 4 seater, your comment reply said 3 but the beginning of the video said 4 seater

    • @ModernCastle
      @ModernCastle  9 місяців тому

      I'm 6'1"

  • @rachelc8731
    @rachelc8731 Рік тому

    How soft is it compared to RH CLOUD Couch?

    • @ModernCastle
      @ModernCastle  Рік тому

      Unfortunately, I have not tested that RH Cloud couch.

  • @OliviaMiller-di9fi
    @OliviaMiller-di9fi 10 місяців тому

    i wanna order but i'm worried about the delivery

    • @ModernCastle
      @ModernCastle  10 місяців тому

      I would be as well.
      Seemingly it's better now, at least according to more recent reviews. But their history from 2021-2022 leaves me concerned.

  • @RosieToes
    @RosieToes 2 роки тому

    Are the cushions deep? Looking at this cause bobs and vcf version takes so long to come. Interested if they’re as large of cushions

    • @ModernCastle
      @ModernCastle  2 роки тому

      They are pretty standard as far as depth goes.

    • @dymechik721
      @dymechik721 2 роки тому

      The Valyou sofas (at least the Feathers one) also take forever to come. I ordered the Feathers sofa right after Christmas and they told me it wouldn't be restocked until end of January. That date came and went and when I followed up they said that date was pushed back to Feb 10. And that's just the restock date. They said it could be up to another 2 weeks to process and ship. It's been a headache. I don't recommend.

    • @EmUhlee-
      @EmUhlee- 2 роки тому

      @@dymechik721 same with me. I ordered mine on Dec 26th. I was told delivery end of Jan, then the said Feb 9-13th and now I’m being told March 8th.
      I’m still considering cancelling and purchasing a couch elsewhere but I really want the cloud couch style and anywhere you go it’s going to take forever. I did expect the seats to be deeper and now I am reading they aren’t as deep as I was hoping.
      Shopping for a couch right now is super tough

    • @slappzzz
      @slappzzz 2 роки тому +1

      Alot of furniture that's made overseas is being held up on the west coast. We ordered a bedroom set from Ashley furniture july 2021. Fast forward to Jan 2022 and they just kept pushing the date back. Canceled the order gonna try to find a sofa locally

  • @savanahburns5812
    @savanahburns5812 2 роки тому

    Does the fabric on the body of the couch remove like the cushions?

    • @ModernCastle
      @ModernCastle  2 роки тому

      Yes, it zips off, but it's extremely tight, so it's harder to get it on / off.

  • @DianaLiz-dh7zb
    @DianaLiz-dh7zb 10 місяців тому

    Is it possible to remove the legs to replace them and thus increase the height?

  • @aaoreugif3284
    @aaoreugif3284 3 роки тому

    When did you order??
    When did you receive it??

    • @ModernCastle
      @ModernCastle  3 роки тому

      Our order was placed several months ago. Took a couple of weeks for it to arrive.

  • @lainacruize5827
    @lainacruize5827 2 роки тому

    Are the legs detachable if I wanted to replace them to add more height?

    • @ModernCastle
      @ModernCastle  2 роки тому

      They are not

    • @SoilaSharp
      @SoilaSharp 10 місяців тому

      They're actually selling legs so you can add more height.

  • @michalmiller2768
    @michalmiller2768 2 роки тому +1

    What would you consider to be "heavyweight"? I am 6'2 and about 220, but am looking for a very soft and comfortable sofa and strongly considering this based on your review. Thanks!

    • @ModernCastle
      @ModernCastle  2 роки тому

      It's sort of a grey area, but generally I'm thinking 250+ pounds.

    • @rachelwilliams2973
      @rachelwilliams2973 2 роки тому +1

      Pls remember: YOU DONT KNOW THIS PERSON. YOU ARE NOT CERTAIN WHO IS PAYING HIM.
      Why ever in the world would you ever believe him??
      I just read a really bad review from a lady and her young family who DID buy it!
      To me it looks like all the sofas I see on garbage day at the end of homeowners’ driveways waiting for the garbagemen to pick it up with the rest of the garbage. Be sure you read the reviews before you buy. Sincerely, Rachel Williams/an experienced good (and bad) furniture purchaser; I’ve been burned too!

  • @EmiDaphne
    @EmiDaphne 2 роки тому

    Is this the 3 seater or 4 seater?

  • @foxylilmimi
    @foxylilmimi 2 роки тому

    Can the legs be replaced for taller legs?

  • @Samhunter-xq1cl
    @Samhunter-xq1cl 10 місяців тому +2

    I don´t know about these complaints but my experience was different i got it 3 months ago. The sofa is comfortable, and the delivery was on time maybe that was due to COVIDcraziness

    • @chaoswitch1974
      @chaoswitch1974 8 місяців тому

      That's not true. I just placed an order for one and the delivery date they gave me is October with zero explanation as to why! It's March! That's 7 months, not two. And I live here in Los Angeles where they supposedly have a store. It's a scam.

  • @sisi429
    @sisi429 2 роки тому

    Thank you for the review. I am about to purchase this but I hear it sinks after a few months. Is it true?

    • @ModernCastle
      @ModernCastle  2 роки тому +1

      It is very soft. So you'll get lots of sinkage on day 1. If you don't want lots of sinkage and a very soft sofa then this is not the right sofa for you.

  • @valeryjones
    @valeryjones 10 місяців тому

    i just got my sofa it was really easy to asemble and totally worth the wait.

    • @ModernCastle
      @ModernCastle  10 місяців тому

      That's great!
      How long did it take to arrive after ordering?

    • @Xvliettte
      @Xvliettte 10 місяців тому

      Sure you did. Fake account much?

  • @coolbeanskid1
    @coolbeanskid1 2 роки тому

    Could you do the the Inside Weather Bondi modular sofa please? Thank you!

    • @ModernCastle
      @ModernCastle  2 роки тому

      I'll see if I can get one for testing

  • @DemiandDavid04
    @DemiandDavid04 2 роки тому +12

    I hate this sofa so much. I’ve had it for a year, 2 kids, hubby and I. It’s so flat, each cushion is completely different. People OVER HYPE this one up soo much

    • @nancyma1332
      @nancyma1332 2 роки тому

      oh no! Loving the look would you not recommend it?

    • @DemiandDavid04
      @DemiandDavid04 2 роки тому +2

      @@nancyma1332 I love the look but I definitely do not recommend, especially for the money. It’s also real low to the ground, for my liking. I really am not happy with it.

    • @rachelwilliams2973
      @rachelwilliams2973 2 роки тому +2

      Thanks for the heads up. I’ve had 2 down sofas in 53 years.
      THEY ARE NEVER, EVER FLAT!!!! Got rid of the one I had in the 70’s; it was a soft white with matching crewel embroidery. We gave it to our daughter because the styles had beenchanged from 8 ft ceilings to 12+. They kept it and loved it for years. My newest is 13 years old. It’s wonderful very high crowns and poofy sides. Love it.
      FYI: there are NO BARGAINS ON DOWN (and feather blend) sofas.
      ONLY!!!!!! Purchase yours from a local, extremely reputable, and probably expensive DECORATOR, or you will be fighting it for as long as you own it and will grow to hate it. I am soo very sorry that this has been such a disappointing experience for you and your beautiful family.
      Rachel in Baton Rouge.

    • @pamelahall427
      @pamelahall427 11 місяців тому

      I have had this couch for 2 years now, I had the same issues and I asked for extra feathers and foam support and it changed the game completely, you should try that out!

    • @SoilaSharp
      @SoilaSharp 10 місяців тому

      @@DemiandDavid04 You can actually buy just the legs to add more height to your sofa.

  • @jakeadams0412
    @jakeadams0412 2 роки тому +1

    Valyou Furniture is withholding more than $1,700 from me that for weeks now it promised to return after purchasing a Feathers Sectional. Do not do business with this company.

    • @EBeerRN2006
      @EBeerRN2006 Рік тому

      Just file a dispute with Visa. That's what I will do if I run into any issues. I of course found out about shipping delays AFTER I ordered. I am in Southern CA though and they claim they have a warehouse in LA so shouldn't be an issue. We shall see....

  • @marcusjordan9847
    @marcusjordan9847 2 роки тому +1

    DO NOT BUY FROM THIS COMPANY. Ordered a sofa for over $2k, waited 10 months but never received it. I asked for refund and they have been ignoring me ever since. BUYERS BEWARE!

    • @SoilaSharp
      @SoilaSharp 10 місяців тому

      I ordered last year and had to wait a little longer but it was worth the wait.

    • @JustinHicksss
      @JustinHicksss 10 місяців тому

      That's weird. I made a purchase 10 months ago too but got mine in more than a month. It took longer than I expected but I think it's worth the wait.

  • @lisamcelhannon1637
    @lisamcelhannon1637 Рік тому +1

    If I could give ZERO stars, I would. The cushions in the couch were totally flat and slouched within 18mo. They hide behind the warranty because their products do not last more than 1year. They only offer videos on UA-cam on how to restore cushions...ON AN 18MO OLD COUCH. This item has two skinny people on it, no kids, no pets. DO NOT BUY FROM THIS COMPANY!!!! They even have an F rating with the Better Business Bureau. They are only interested in your money, after that have no interest in their reputation. We have stuffed extra pillows in the bottom cushions, and the back ones just flop over and look like they are 15yrs old. This couch was $1800, we were scammed and cannot afford to replace it. They will not offer cushion replacement, partial refund so I can afford to replace the cushions...nothing but a $50 store credit. BAHAHAHA I would not spend ONE PENNY in the store ever again.

    • @CarolCrawford2
      @CarolCrawford2 10 місяців тому

      My couch got a little flat after a year so I just ordered extra fillings and feels like new after.

  • @brolicmobbullycamp4340
    @brolicmobbullycamp4340 Рік тому

    I delivered this sofa to you