Your Google Reviews Are Not Enough !

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  • Опубліковано 30 чер 2024
  • Google reviews are a great way to get honest feedback from people about your business. They can affect the decisions that potential customers make and how they perceive the quality of your products and services. Google reviews also directly influence how high your Google My Business listing ranks in Google local search results.
    But despite their influence, google reviews are only one piece of the overall customer review pie. Admittedly it is a large piece but it doesn't mean it is the only one you should focus on. Find out what other reviews you should consider and why when implementing a review strategy for your business.
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КОМЕНТАРІ • 78

  • @aldinetree
    @aldinetree 2 роки тому +2

    Great work Luc!
    As is the case with most of your videos, this one is so full of good information, it requires multiple watches to fully absorb.
    Well done,
    Delfino

    • @rankingacademy
      @rankingacademy  2 роки тому +1

      Many thanks Delfino. Glad you are still finding value watching the videos

  • @rajeshzubin
    @rajeshzubin 2 роки тому +2

    You taught me a lot over these past few months. Thanks very much mate. Cheers

    • @rankingacademy
      @rankingacademy  2 роки тому +1

      You are very welcome Rajesh. Thanks for watching

  • @StretchFletcher
    @StretchFletcher 2 роки тому +1

    Another gem Luc. Thanks a mill.

  • @MrCleverFox
    @MrCleverFox 2 роки тому +1

    Great tips for managing reviews. Perfect guidelines!

  • @afzalsaleem2790
    @afzalsaleem2790 Рік тому +1

    I learned a new thing. Thank you Luc.
    We should add social media accounts on GMB or not?
    Any your video about the link of social media with GMB? I am sure you can cover a lot of things in it.

    • @rankingacademy
      @rankingacademy  Рік тому

      You can't add social media to your GMB listing. It's done automatically by Google

  • @Bulldogridesagain
    @Bulldogridesagain 2 роки тому +1

    Another little gem. If in UK don't forget Yell reviews. If you have followed Luc before then you probably have this covered - I know I do.

  • @onem.3361
    @onem.3361 2 роки тому +2

    Votre connaissance dans ce secteur est incomparable. Vous êtes assurément l'un des meilleurs, sinon le meilleur. Merci pour le formidable travail d'éducation que vous faites, Mr. Durand.

    • @rankingacademy
      @rankingacademy  2 роки тому

      C'est avec grand plaisir. Merci beaucoup pour ce compliment tres flateur

  • @ryanmccain1158
    @ryanmccain1158 2 роки тому

    Thanks. Great info.

  • @TonyMontana-bg6hm
    @TonyMontana-bg6hm 2 роки тому +2

    Mate u must b an awesome Chess player!:)
    Thanks for the awesome videos

    • @rankingacademy
      @rankingacademy  2 роки тому +1

      Hey Tony, not sure why I should be an awesome chess player but thanks

    • @TonyMontana-bg6hm
      @TonyMontana-bg6hm 2 роки тому

      @@rankingacademy
      U leave no stone unturned..that's why!
      Speaking of SEO it would be nice to watch a video on Ubersuggest or any other keyword research tool that does a site audit report. Reading the report is 1 thing...understanding and fixing all the issues is another!
      Thanks

  • @tarasimpson1132
    @tarasimpson1132 Рік тому +1

    Every video contains another gold nugget

  • @MrMaryhinge
    @MrMaryhinge 2 роки тому

    Amazing video as always my friend, hope you are well

  • @hadiya2179
    @hadiya2179 2 роки тому +1

    Thank you sharing the knowledge. But you did not explain how to implement third party reviews to GMB. Can you make another video about please !

    • @rankingacademy
      @rankingacademy  2 роки тому +1

      You don't. They get pulled in automatically by Google

    • @hadiya2179
      @hadiya2179 2 роки тому

      @@rankingacademy It is strange, GMB show 900 plus 5 star review but third party 1200 plus. But I do not know why Google doesn't pull in! Because of the Country you reckon Luke? WE are Based in Australia. Maybe doesn't apply to Australia!

  • @alexgsrubio
    @alexgsrubio 2 роки тому +1

    Great channel! Wondering how can I add a place in Apple maps?

    • @rankingacademy
      @rankingacademy  2 роки тому +1

      Just watch this: ua-cam.com/video/HeVW1l5gtZY/v-deo.html

    • @alexgsrubio
      @alexgsrubio 2 роки тому

      @@rankingacademy will do!! Thanks mate

  • @mettur2008
    @mettur2008 2 роки тому +1

    Thank You for good videos

  • @DIONISISKOKKOLIAS
    @DIONISISKOKKOLIAS 2 роки тому +1

    Hello do you think local yoast is improving local seo?

    • @rankingacademy
      @rankingacademy  2 роки тому +1

      I personally wouldn't purchase it

    • @DIONISISKOKKOLIAS
      @DIONISISKOKKOLIAS 2 роки тому

      @@rankingacademy Thanks Luc ! What you you use in your proffesional opinion? Cheers!

  • @bhaveshoza7142
    @bhaveshoza7142 2 роки тому +1

    Only five star rating but no comments on Google reviews? Only rating or rating with comments important?

    • @rankingacademy
      @rankingacademy  2 роки тому

      All reviews are important but the ones with comments matter more

  • @personaldronerepair6141
    @personaldronerepair6141 2 роки тому +1

    Another home run !!

  • @pineapplecrushme3216
    @pineapplecrushme3216 2 роки тому +1

    GMB rejected my daughters business because she isn’t brick n mortar. I have been on Yelp for years and they just decided to notice I didn’t put on my account I do deliveries. They do not allow online businesses unless you are mobile also.

    • @rankingacademy
      @rankingacademy  2 роки тому +1

      Thanks for your input. Makes a lot of sense since both Google My Business and Yelp are for local businesses only.

    • @pineapplecrushme3216
      @pineapplecrushme3216 2 роки тому

      @@rankingacademy yes but given the change in more brick n mortars closing especially big box establishments, I thought the buzz about GMB now was due to so many at home businesses opening so it confused me when they rejected her graphic business. I have a hair extension, mortgage brokerage and just set up a mobile notary GMB without any problems. I wonder if she can appeal their decision? They seem to do what they want. They just suspended my mortgage account lol I had to appeal that, but I think it was because I do it from home, so I explained to them (just as I had to with Yelp) I also go out to meet clients , then they reversed it.
      Also Yelp told me as long as I put on my website that I make deliveries and they can see it when they review my site, I can reactive my Yelp account. No one ever told me that.
      I enjoy your videos thank you , take care 🙂

    • @ParsletPage
      @ParsletPage 2 роки тому

      With GMB, I put my address and hide the address. I am not sure if she want to go that route or not.

    • @rankingacademy
      @rankingacademy  2 роки тому

      According to the Google's guidelines In order to qualify for a Business Profile on Google, a business must make in-person contact with customers during its stated hours. Not sure her graphic business would be fitting

    • @ParsletPage
      @ParsletPage 2 роки тому

      @@rankingacademy Thank you for the clarification. I wish Google change its guidelines because a lot of businesses are going online.

  • @gkgguru
    @gkgguru 2 роки тому

    Superb 🎊🎉🎉

  • @sonusaha9052
    @sonusaha9052 2 роки тому +1

    How to list my business on the apple map?

    • @rankingacademy
      @rankingacademy  2 роки тому

      Just watch this:ua-cam.com/video/HeVW1l5gtZY/v-deo.html

  • @digitalvinodcb
    @digitalvinodcb 2 роки тому

    Hi sir need a help and suggestion from you.
    How can we change the existing name of my busines in google my business page to a new name . How many days it wil take to show the new name can you pls make a video on this. Or please reply.

    • @girlnextdoorgrooming
      @girlnextdoorgrooming 2 роки тому +1

      I think he has a video on this.

    • @rankingacademy
      @rankingacademy  2 роки тому +1

      See my previous response. Also it takes no time to change. Pretty much instant

  • @jonathanvipond8299
    @jonathanvipond8299 2 роки тому +1

    Another excellent video. Time to revisit my Facebook page!

  • @fleetadmiralofthe50centarmy
    @fleetadmiralofthe50centarmy 2 роки тому

    Google reviews is BS! Random person gave me a 4 star review with no comment. I have a small and therefore personal client list. I do not recognise this person, and they haven't replied to my own reply to them. I asked for a review from one of my clients and they left me a review a month before the random one....did it twice (sent me their screenshot), and it does not show up anywhere! Think this random reviewer is going around collecting Google points to get a badge or something. Yelp is also garbage, they won't post up your review if you don't pay Yelp.... Yes this has been noted in industry forums of this Yelp tactic. I have reviews on Yelp that are hidden from my listing. My FB rating got doxxed after I commented (via my personal fb page) on a political topic. Someone didn't agree with my stance and did some digging to find my connected business fb page. They posted up somewhere to give me bad reviews. I got like 30 negative reviews in a matter of a day. The comments they wrote didn't even make sense to the business I have.

  • @MichaelWilliams-lo3ix
    @MichaelWilliams-lo3ix 2 роки тому +1

    Awesome

  • @pankajthakur5867
    @pankajthakur5867 2 роки тому +2

    viewer from india
    please make a tutori to post bulk reviews on my buisness

  • @spyglassrealty
    @spyglassrealty 2 роки тому +2

    HiLuc! I've filled out a contact form on your website three times in the past week and I've sent your FB business account messages. The goal - to hire you as a consultant. How can I do that?

    • @rankingacademy
      @rankingacademy  2 роки тому +1

      Hi There, I received one this morning and got your Facebook message late last night which I was just about to reply to (the other message was somehow stuck in my spam folder, apologies). I will definitely get back to you by the end of today. Thanks for reaching out. Really sorry.

    • @spyglassrealty
      @spyglassrealty 2 роки тому

      @@rankingacademy Thanks buddy! Looking forward to our meeting! Your stuff is awesome!

  • @FatpugMobile
    @FatpugMobile 3 місяці тому

    👌👌👌👌

  • @kukatravelingnotary8349
    @kukatravelingnotary8349 Місяць тому

    Reviews Mean Nothing Review Are Emotional Reaction Responses To Feelings
    Unless Its An Actual Physical Product Or Something 97% Of Reviews Its Emotional

  • @digitalvinodcb
    @digitalvinodcb 2 роки тому

    Hi sir need a help and suggestion from you.
    How can we change the name of my busines in google my business page to a new name . How many days it wil take to show the new name can you pls make a video on this. Or please reply.

    • @user-tu1bi9wl3e
      @user-tu1bi9wl3e 2 роки тому

      It’s so simple how change name, go on the app , also takes few hours

    • @digitalvinodcb
      @digitalvinodcb 2 роки тому

      @@user-tu1bi9wl3e ya i can change the name but what exactly detail we need provide in the time of changing the business name

    • @rankingacademy
      @rankingacademy  2 роки тому

      You do not need to provide any details. You can change your name directly once you've signed into your Google My Business panel. Not sure why you want to change your name but make sure it follows Google's guidelines otherwise your listing could be at risk.

    • @digitalvinodcb
      @digitalvinodcb 2 роки тому

      @@rankingacademythank you so much for response sir. Due to some legal issue on the name of the busines,we decided to change.

    • @rankingacademy
      @rankingacademy  2 роки тому +1

      Ok, Make sure you read this: support.google.com/business/answer/3038177?hl=en-GB#name