Hey Andrea! Thank you for reaching out and for sharing your invaluable feedback. We have forwarded this on to our product team who will certainly take everything on board and use this together with all other feedback for future projects. In the meantime, if you need assistance, please feel free to reach out directly to our local customer service team at info.us@cybex-online.com
Is this really the latest technology we have for infant seats ?!? Looks unnecessarily complicated and ridiculous.. also expensive.. how many parts do i need to buy for goodness sake?!
Hey Agnes! Thank you for reaching out and for sharing your invaluable feedback. We have forwarded this on to our product team who will certainly take everything on board and use this together with all other feedback for future projects and product development. The feedback we receive from parents and customers is invaluable as previously mentioned, so please be assured we have taken this very seriously and greatly appreciate your opinion.
This is perhaps the worst installation video I have ever seen. Absolutely useless and will only cause frustration. I strongly suggest going on alternate videos, including videos on TikTok by actual users who show how to actually install this car seat. Don’t spend hours trying to figure out this video. Go directly to another another source. The manufacturer is apparently incompetent when it comes to describing installation.
Hours?! The video is 7 min long... if you did it 3 different ways.... Do you get frustrated with instructions on exiting the plane in an emergency? Thats exactly the same style video and demonstration as this one. Tiktok isnt exactly known for reliable information.
This video with a child or doll properly installed would be much more helpful
Hey Andrea! Thank you for reaching out and for sharing your invaluable feedback.
We have forwarded this on to our product team who will certainly take everything on board and use this together with all other feedback for future projects. In the meantime, if you need assistance, please feel free to reach out directly to our local customer service team at info.us@cybex-online.com
Is this really the latest technology we have for infant seats ?!? Looks unnecessarily complicated and ridiculous.. also expensive.. how many parts do i need to buy for goodness sake?!
I hate it IS too heavy!!
Hey Agnes! Thank you for reaching out and for sharing your invaluable feedback.
We have forwarded this on to our product team who will certainly take everything on board and use this together with all other feedback for future projects and product development.
The feedback we receive from parents and customers is invaluable as previously mentioned, so please be assured we have taken this very seriously and greatly appreciate your opinion.
This is perhaps the worst installation video I have ever seen. Absolutely useless and will only cause frustration. I strongly suggest going on alternate videos, including videos on TikTok by actual users who show how to actually install this car seat. Don’t spend hours trying to figure out this video. Go directly to another another source. The manufacturer is apparently incompetent when it comes to describing installation.
Hours?! The video is 7 min long... if you did it 3 different ways....
Do you get frustrated with instructions on exiting the plane in an emergency? Thats exactly the same style video and demonstration as this one.
Tiktok isnt exactly known for reliable information.