WHAT YOU SHOULD NEVER SAY IN A GAME STORE - Happy Console Gamer
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- Опубліковано 5 жов 2024
- Johnny goes to the Press Start Games store and talks to the owner Russel about what customers should never say in a video game store.
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Join Johnny Millenium The Happy Console Gamer as he discusses new video games and reviews forgotten games that not many people know about but should!
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"Hey, do you guys sell Deodorant here?"
Forbidden
Verboten
Dude I got a deodorant ad mid video. You’ve changed the past, present, and future
"Hey, where are the women?"
Every die-hard weeb in a nutshell, lol.
If you aren't subscribed. Hes one of the ones who deserves it. Hes a real one. Not about the money, not about the bs, just pure passion and the ability to bring you right back to a better time.
Best one i heard when i worked in a game store
"Hey, can you put a new battery in my watch for me"
Then proceeded to throw a tantrum when told no😂
If i enter a store like that i'd go bankrupt in an afternoon
Had the absolute pleasure of meeting Johnny down in Portland! I spotted him at the little pub down the road from the expo, said hi and was shocked when he invited me over to his table to have drink and we talked for a good while!
Awesome dude, just like how he is on the videos! I’ll be a viewer for as long as you do this 🫡
How fun!
That's so cool. He is just such a gentleman this doesn't surprise me. ❤️
I really wanted to see him too since I'm in Oregon, but I'm disabled and don't drive anymore. I'm glad you had fun! I hope you got a picture or two with him!
If you are shocked by the prices, remember this is a Canadian game store. $100 USD is around $136 Canadian. So if you are used to prices in the states take off 30% for a quick conversion.
Thanks for having us on the show Johnny!, always a great time :)
“Wanna buy my 5 copies of Dynamite Dux?”
I grew up in a family retail business, one thing is universal, customers are oblivious to how retail businesses run
About saying no to things you don't want, I think people don't realize that game stores have very limited space. Maybe some customers think that the "storage in the back" is a vortex to unlimited storage. Like he said, it isn't a money issue. They just can't store these items forever, and that is how long they would sit on the shelf. If every game store doesn't want your items, please try to recycle them.
Yes. This is why I don't buy a lot of stuff. It takes up space in my house.
"Do you sell *Battletoads* here?" 😉😏
there are literally people who still spout that shit like its still 2009. Its like the imbeciles who still use the "Its Happening" Ron Paul meme from 2012 or still spout the "arrow in the knee" stupidity
And a pilgrim shoe is hanging behind the counter.
I worked in a videogame store for ten years and can confirm all of these things happen!
Wow, it looked like a real struggle for John to hold back and let his guest talk ! 😂 the body language was real.
I have noticed that a ton with people these days. Lots of people are impatient to let you talk and cut you off lol, it is hard to have conversations where people genuinely listen to you these days. In Johns case, I'm sure he was just excited and it wasn't meant to be that way lol.
Russell seems like the nicest dude ever. So down to earth and chill and very passionate about his store. We need more people like him on this planet.. Great video..
Nothing like a Sunday watching John's videos
The refund bit is interesting because it can change country to country. In most parts of Europe the customer has a "right of recess" if he brings an item it back within 7 to 10 days (obviously in the same condition he bought it in and with a receipt), by law, no question asked.
Funny thing about Persona 1, it's included on the PlayStation Mini and that was only $99 at launch, though it quickly dropped in price (I paid $18 for it from Best Buy a few months after launch).
I remember EB Games' full refund policy back in the 90's. It was like having the Steam refund policy with physical media, it was great. At my local store they would be willing to haggle the price on used games and trade-ins too. Then all EBs became Gamestop and everything got lame real fast.
I'm surprised that "But this sells on ebay for $x" wasn't mentioned. The guy I knew who owned a game store was driven crazy by that. People not understanding that being able to take your game to a local store and immediately be handed cash for it has value. And that means you are going to get less money than what you could selling to an end-user on ebay.
They also don't understand, on Ebay, you have to pay for your own shipping, possible returns / complaints from the customer, and that you pay a sellers fee of around 12% per item you sell. For an average customer to expect the highest end for their games, most of the time is ridiculous. Now, it all depends on the item as well. Lets say someone brought this store owner a rare or sought after game in excellent condition like a complete in box chrono trigger with the maps or something, I'm sure he'd be comfortable paying like 70-80% value because it is an easy sell and a show piece, and condition is everything for certain collectors.
And then there's the opposite side of the spectrum, where there's been times I've tried to sell brand new, sealed copies from collection, that go for $100+ and be told "I'll take it for $15 bucks". Meanwhile incomplete, well damaged copies of FF7-9 being sold for $30-$40+. Honestly I've found outrages prices for stuff from gamestores in my area more often then not. Business or not... eh they'll be alright, alot of these shops tend to look maximize profits while trying to get over on customers.
@@thequincy_ It is a psychology game with collecting for sure. I talked to a store owner about final fantasy games, where he mentioned they use to fly off the shelves, now they sit for the ps1 titles. I told him it is likely due to either condition of discs, or the fact that the games now are printed so much. Since 2016 or so, they are on switch now, ps4, ps3 digital store still, it is hard to justify someone paying a lot for FF7-9, unless we are talking excellent, complete copies.
@@RetroGamesAddict Exactly. In general collecting is both a thing done out of satisfaction and enjoyment, along with the perk of just owning the games. It's a novelty. That said, there's limits to how much I will spend on what I want.
At the end of the day I emulate everything that isn't modern gen. All the roms are on my hard drive, across multiple systems and devices, and are there permanently. I don't HAVE to spend an arm and a leg to play said titles. I find it insulting when the stores effectively hoard and gatekeep games that obviously people want for the purpose of playing it and fulfillment. The market is has become filled with ppl who actually don't gaf about the art and fun of the games but rather their value or the alternative is gamer turned business man (as ridiculous as that sounds).
I find extremely disrespectful and I always call it out when it happens.
@@RetroGamesAddict I would think for things like FF, that is primarily the rereleases, like you mentioned. Those always make the originals take a nose-dive in value and demand. It feels like SE has been rereleasing the FF games every 6 months in some new form, or in some new collection. And right now, Lunar 1 and 2 on PS1 are fairly valuable. But I'm sure the news of a rerelease is probably going to cut their value in half.
Resellers ruined retro gaming imo
If stores like this didn’t exist most of this stuff would’ve been binned years and years ago.
@@dedbatt8869trust me anytime I walk in and see rpgs or any game over the value of the actual console itself becomes a instant turn off and you can thank scalpers for that because every game store owner think they are on ebay and believe those prices are what the games go for.
*Laughs in Scalpers*
The price on Chrono Trigger hurt my heart.
thank god for emulation aint nobody should pay that just ot play a game
@sanane66543 Was really hoping we would get some insight on a small retro game store owners opinion on emulation and the future of stores like his. For every person who has disposable income for Soul hackers on 3DS, there are 20 people that just emulate it.
I'm about to buy an OG copy on the SNES. Goes for 250 to 300 or so. I'm fine with paying it because it is a grail game
@@sanane66543You don't own anything with emulation. The whole point of retro collecting is owning a piece of nostalgia that means a lot to you. Price doesn't matter after you have it in your collection
@@sanane66543 Emulation is transformative and enhances the SNES experience. For me, physical consoles and carts are obsolete.
I love that Johnny is rocking the classic Resident Evil shirt!
Great video again, Johnny. The store is so beautiful. What a dream place and business!
I live in NYC and really miss all the independent game stores. Some of the big ones survived but there used to be tons all over the 5 boroughs. Such a fun environment to be in. Really miss it.
I've worked in 3 different game stores, and in all 3, I was always asked, "Do you have Super Mario on Playstation?"
I think when you own a vintage gaming store for 14 years it's important to remind yourself that many of your customers have not been shopping in vintage gaming stores for 14 years.
Owner - "Welcome in!"
Customer - "Excuse me, do you sell game?"
Owner - "Get Out"
As someone who has watched a number of Pink Gorilla Twitch livestreams there is some silly stuff that comes up. I can only imagine the ludicrous nature of so many of those interactions that I havent witnessed. At conventions you expect a more in-tune buyer because many of those folks are collectors or gaming fans but random people? Yikes, those conversations have to be brutal when they come up so much. Thanks you both for addressing this
“I work for the Wata Grading Company and boy, do I have an opportunity for you!!”
nice change of pace! like it!
I've been going to game stores my entire life there's a very fine line between a game store and a museum masquerading as one. I wonder what his prices are like.
"Hi Happy Console Gamer sent me to your store to WATA grade stuff. What do you have?"
I'm betting in a few years people are gonna be asking "Why is it Press Start?" because all the companies have dropped Start for various things. . . For some reason.
I used to work in a video store. Customers (usually the same few) would come in early, rent a movie, return with it several hours later, and ask for either a refund or another movie to rent free of charge. As an employee, I got one free rental a day. One guy knew that and would always ask me if he could have my free rental for that particular day. I learned at an early age that the customer is rarely right no matter what that old adage says.
The customer is always misinformed.
Your channel is a place where I can always relax and enjoy great humor. Keep up your hilarious videos!🏆🎸🦈
I've been here before, I wish I had known at the time y'all knew each other! I'm going to go back and ask every one of these questions and see if he catches on 🤣
Welcome back Johnny! Glad I got to see ya at PRGE this year!
I wish there were less or no transitions into loud gameplay footage for stuff like this, or at least a way to regulate sound, your interview is fine as it is, hearing a random loud thing really takes away from the interview., in my opinion. Great video!
Can I buy Earthbound just the cartridge for 50 bucks? You can keep the box and all the rest. Knock that price down for me would ya buddy?
Collector Game Store tours would be a sweet segment for this channel!
Russell seems like such a lovely guy!
"Hey Russell, can you add another copy of Earthbound in your order of 10 more? I'll be by to pickup next weekend. That'll be great! Ttthhhanks!" 😂
🤣
Great video Johnny! Love to see you getting out there, much love from PRGE!
Fun video, much love guys!
I used to work at Electronics Boutique back when we took opened new games back up to a week after purchase. Most of the time it worked out great and people would only switch out a game they really didn't like for one other new game and everyone was happy. There had to be those "sneaky" abusers that tried to treat us as a weekly rental store, but we cut them off after 3 exchanges and took note of who they were in case they tried to do it again. Eventually corporate changed the rules since they were getting in trouble for "selling used games as new."
As store employees, we also used to be able to take home games and play them for a few days so we could tell customers about the latest and greatest games. Then we would shrink-wrap the games again and customers never knew the difference. That had to stop when the return policy changed. Them were the good 'ol days!
Big shout out to Russell in participating in this one!! This was a great episode!
I bought Wild Arms 3 and a couple of Resident Evil pins from Press Start during the summer and had a great experience! It was cool getting to talk with Rus and when I'm on that end of the country again I'll drop by for sure.
We used to have a retro store here where I live in the UK. They closed, reopened else where, closed then reopened again. I picked up an amazing silver PS2 boxed from them
The prices in that store are pretty crazy. I'm very surprised that a store like this can still exist given how easy it is to find alternative ways to play classic games. But hey, it's working and I wish the guy success.
Price is Canadian
I used to work retail at a small record/movie store. I worked in the movie department from 8 am - 7 pm everyday. A customer would come in and ask for a movie. I’d say “we don’t have it”. They’d reply, “how do you know, you didn’t even check” lol. It’s my job to know man! Lol
Sellers of old sports games expecting him to be like the Resident Evil 4 merchant "I'll buy it at a high price."
5:06 I see my favourite version of my favourite video game of all time Chrono Trigger
A lot of these are reasonable things to point out, but telling customers how to shop (or how much to tip, etc...) never sits well with me. Maybe customers don't understand the nuances of the business, but they also shouldn't have to. If they're going to be an a-hole about something, no amount of PSA's are going to change that.
I get that kind of customers on my Ebay items. One guy in particular sends me a message, "This last sold for this amount, take my offer for this.". And it doesn't end there, then I get "Set it up", "Make it happen" numerous times. I ended up blocking him permanently. I don't think some kids realize that there is like a 13% charge that's deducted from our sales on top of shipping costs. Sometimes people will get a really good price on an item if the seller just wants to dump them or doesn't realize what the current market prices are. I'd rather give the customer a really good price, but Ebay really takes a ton of profit from the sale of our items.
"so what can you do for me on this" sounds like a Phoenix reseller viewer lol
This reminded me of a while back a game store I went to had the original Fortnite game on disc for $250 and some kids started saying why are they charging $250 for a free game and the employees didn’t know he said “because it’s on a disk I think” so I butted in and explained that the only way to play the original vision of what Fortnite was supposed to be was through the disk because almost everyone uses digital now, they still looked confused I showed them a video and said that looked boring and wasn’t worth $250, while I agree it’s too much the preservation of the media is priceless in my eyes
"Do YoU HaVe AnY SwItCH GaMeS?" Let that sink in, lol.
One thing I've noticed in my local store rarely that you should never say or do, is trying to undercut the store on a deal / trade in. Occasionally, I have seen or heard of other customers trying to offer more to people trying to sell or trade their games to the store. This is not only incredibly rude, but also shady. The store is paying money to keep the business running, if you want to offer more or buy something, do it off property, online classified ads, or if the seller declines the offer from the store and leaves the store. Don't try to undercut your local business, I understand some game stores give terrible offers I wouldn't accept sometimes either, but, that is for the customer to decide if they will take the offer or not, not yours to try to steal their business from them.
"Sir, can you help me? I'm trying to play pokey-mann go, and no matter what I throw I can't catch one, couldn't even hit em with a lawn dart, it just goes right through'em!"
Fun video! I feel like a lot of those questions and actions are common sense not to ask or do but maybe that’s just me. I wish I had a game store like that near me
if you buy a game in 2024, especially a retro game, with all the information we have at our finger tips, and you try to return it because you don't like... that's 100% your fault. should've done your research!
This would have been funny as a skit. Where you walk into the store and try to be all the people that he was talking about.
They would make great shorts as well.
Man that actually looks like a video game store. Here in Finland you get these stores that have 10k copies of the latest fifa and some cheap plastic junk figures.
Ngl, what's a game store anymore?😔 Sad times we're finally going digital but it's what it is
Loved this style of video from you! Is a nice change!
I once had a guy come in and say "When's the last time you saw one of these?" Holding an Atari 2600. Like Bruh, I have 50 of these in the back.
Another thing people would try to do is basically rent the games. They'd buy a game and then return it in a few days. We had to keep changing the return policy because of it.
Thanks for reminding me of this store, I know you’ve shown it before but I just haven’t had a chance to come down there in like 7 years or something. I’ll check out the Dreamcast stuff maybe ,I’m at my friends in new west alot recently so why not
Came to watch to make sure I’m not annoying Russ! Hahahaha! Hi Russ! At least I bring you nice games with brand new unique artbooks.
I went to a local cideo game store around the Wii U 3DS/ 360 Era I think. A guy looks at the employee at the store and asks him when Smash will finally be released on Xbox?
To this day I cannot believe HOW PATIENT the employee was when he answered but we looked into each other's eyes but we were both dead inside haha
Classic game stores like that are a dying art, love these videos of them Johnny🤌
Two thumbs up!
"Hey I got that new Nario 65 game. The trade in on this is what, $85?"
"Ugh. I'll give you 85 cents to leave." Lol
Great vid as usual! This store seems super chill.
Happy Sunday 😎
Looks like a great store
Wish I had one in my area
Returning Majora’s Mask is amazing! That game is a rough play! 🤣🤣🤣
Didn't realize Silent Hill 2 was being sold for that much! I just looked and I have a mint copy with the insert, LOL I remember buying it from Blockbuster, in the discount bin paying $29.99 for it.
I just got to laugh. I sooo released a video today talking about Gaming Regrets because of watching your channel… and of course I talk about NHL 94. 😂
Thank you for your dedication and passion for content creation. Your videos are always inspiring!🥇🤭🤓
I certainly wish I could visit, but I live on the opposite side of the world. Super expensive to travel lol. Looks like you have a wonderful store and it will be the first stop I make if I am ever on that side of the globe.
Great video, Johnny. As always. 👍
I wish I had a game shop like that near me! Looks and sounds amazing!
Last time I went to a local games store, some guy was there asking if they would sell him a hacked Xbox 360. 😂
I've worked in healthcare catering for almost just as long, I would happily deal with game shop customers instead.
Johnny.... RussellI have a question why is the lights so bright in your store? I can't take my sunglasses off!
I wonder what shop owners think of people who mouth off the console wars and the trash talkers who bitch and moan about companies they never support.
I noticed that some items this guy sells are double the price as CIB copies on ebay, why is that?
“I know you’re going to be sold out but do you have dynamite dux for the sega master system? It was easily the best game of the 8-bit generation” 😂😂😂
That Binding of Isaac shirt is sick!!!
Thanks!!
The reason game prices are so high is cause the super rich decided to get into video games and since they can afford whatever they want they will pay the super high price for a game that isn't worth it. I saw a guy spend $800 on a shovelware game for wii just so he could finish his collection.
Supply and demand is basically for the rich. Normal ppl wouldn't ever be able to afford $500 for persona. If they do buy it on a whim then they don't have good money management lol. It will sell cause some rich dude will buy it at that price.
You don't even need to be thaaaat rich you just can't be poor lol
@@fritzthecat8158 that's true lol
Well, the kids who played these games want that nostalgic fix and are working adults now. A lot of them can afford it since they are more advanced in their careers. I also think streaming/youtube heavily contributed to the price increase. A lot of streamers and content creators have huge collections in their background and it helped others want to have the same thing.
So many factors, not just rich people. Lots of hoarders too, I know dudes with like 5-10 copies of a popular mario or pokemon game at any given time waiting to get full value reselling. It is just the trend now, it is a hard time to collect affordably.
I have advice for the owner, in your free time put every single game you sell and it's genre with game screenshots in a book...i know this sounds like a menu but it might just work
Great video. Fun watch
One thing to never do in a game store is to never ever ever ever drop a deuce in the middle of it.
14:50 I know how you can sell more of the games and things!! Hire me!! Game store is my dream job 😂😂😂😂
I have a funny story to share that i did in the mid 90's in a game store.
So back in 96 or 97 (i live in Morocco, and here we got the japanese one the super famicom) i went to trade my Super nintendo game and i wanted Captain Tsubasa, but the store told me that it's a US version and it will not work on your console, but hey since i am a nice seller here i will rent you for free the adapter and a US game (i remember very well it was The Incredible Hulk) to make Captain Tsubasa US versionwork.
I went home played Captain Tsubasa for a while, and then played some Hulk, and i didn't like it, but it's normal the owner did not gave me Hulk to play it, but just to make Captain Tsubasa work, guess what i did back then, i went back to the store with the hulk's cartridge and i told him : "Can you change this game with another i didn't like it", he told me : "but...i only gave you this game to make captain tsubasa work why do you... ?"
We were real gamers, not affraid of sillyness to get a new game XD
I feel bad for gamestores sitting on shelves of games that will never sell.
Great vid. Can we get a video on the opposite? Like what you shouldn't say to video game collecters..
If I could make a suggestion for a game store it would be my vision of what I would want if I owned a store. First, its way too much work and stress. However, some main things I would want is to host tournaments. I would put the overstock on sale to get that moving. I would buy a logo sticker for the store in bulk or something small and cheap for advertising. I would gave that away free with the purchase of an item $5 or more or something like that.
So my friend works at a board and table top game store and yhe most annoying question he's always asked is if they sell video games. They get asked it soo much they have a sign that says days gone without being asked if this was a game store. It is at -3 lol
You can still return games after 7 days and get full refund at gamestop
Easy answer Johnny, because Cannon Spike is awesome!
Seeing all those games makes me wish I cared for playing old physical games. I just emulate on my phone for the nostalgia fix.
I also wish I could spend $200 on a REO Speedwagon cassette tape but I just listen to them on Spotify on my phone because I make intelligent money decisions.
“Um, I know what it’s worth. I saw one sell on eBay for a bagillion dollars 10 years ago. Surely you can do better. No? Fine. I’ll go somewhere else.”
I have to explain DAILY that all games are priced individually.
"How much are the PS2 games?"
"Kuon is $700, but Gran Turismo 3 is $2..."
Also constantly having to hear "I remember blowing in the carts to get to play." Gets very tiring hearing it over n over