That chime controller is just a capacitor. So how it works is when you press the button on your doorbell it’ll make a full electrical connection and energize the solenoid which will move the plunger to hit the gong to make the chime sound. Most houses with door chime will run off of a 16 volt AC transformer and when you press the button there will be a voltage drop. The voltage may drop down to 12 volt and at that voltage the camera door bell will shutoff because remember the operating voltage is 16-24 volts AC. To mitigate the voltage drop below 16 volts, that is where the Chime Controller comes in. The chime controller is just a capacitor and will temporarily hold that 16 volt for when the button is pressed and still maintain power to the camera door bell. So there are two ways to help with this voltage drop, 1) install that chime controller (capacitor) or 2) upgrade your transformer to 24 volts AC. It’s also OK to install the chime controller with a 24 volt transformer. It’ll help maintain the power to the camera door bell and also other stuff that is connected to that transformer. For example, I also have my house address number lights lit up by the same transformer.
Wow - this is EXACTLY the answer I was hoping for. Thank for the insane detail!!! My question is - what would explain the controller NOT working when I install it? And then it works fine without it? 🤔
@@TechItBeforeYouWreckIt You mentioned you had a Nest Hello doorbell before. The Nest Hello doorbell required something similar, called the Nest Chime Connector. Usually the Nest Chime Connector is installed in the Chime box, but in your case the previous owner may have installed it by the transformer, thus acting as the Wyze Chime Controller already. Since you do not know where the transformer is (and your video did not indicate removal of the prior Nest Chime Connector), that indicates to me it might have been installed by a previous home owner who might have customized the install of the Nest Chime Connector in a hidden area by the transformer. Also, to add, it is possible the Wyze Doorbell V2 has a small internal battery, or internal capacitor, that might work temporarily while the the chime gets pressed. In the case of the Nest Hello doorbell, when the small internal battery started dying after a few years, the doorbell would simply shut off and lose power, when the doorbell was pressed. The only way to fix that was to shut off the doorbell chime (in the Nest doorbell app), to preserve power to the Nest Hello doorbell when it was pressed, even with the Chime Connector installed. So depending on the voltage of your transformer, and if it still has Chime Connector somewhere in the loop, and if there's a small internal battery / capacitor in the Wyze Doorbell V2, it might cause your setup to behave as you describe. The Wyze Chime Connector should be required for a clean install where no smart doorbell was installed before, especially something like the Nest Hello doorbell or a Ring Doorbell wired (which also has a Chime bypass to continue providing power to the doorbell).
I think I may know what the problem is with your chime controller. Firstly, the chime controller is a capacitor and with these types of capacitors it needs to be connected in parallel to the positive and negative wires. Picture it like this, with the positive and negative wire, the capacitor will be wired right in the middle of those two wires. Versus it being connected in series meaning you will have to splice one of the wire and connect one end to the other (we are not doing that in this case). The other important thing about these types of capacitors is that it is directional meaning it pulls power from one of the wire and not the other way around. So maybe that is your issue… you may have the wire connected positive to negative and negative to positive. If you really want to be sure, use a multimeter, set it for AC and check the polarity of the wire to your chime on the wall. Bet you if you test it based on how it is connected now, the reading will show a (-) negative number meaning it’s reversed. That’s ok, just reverse your chime controller connection. Another test you can do is hook up the multimeter to the Wyze door camera and get the voltage from it. Then hook up the chime controller to the chime on the wall. With the multimeter still hooked up to the Wyze door camera do you see a significant voltage drop or zero voltage reading? Swap the chime controller wires around and see if the voltage is still maintained and stabilized. If after you swap the wires around with the chime controller and you are getting weird voltage reading then the chime controller (capacitor) might be bad and shorting out your connection. Hope that helps.
All, I made a separate comment, however, check your settings in the app after you install the chime controller and have everything powered. There is a setting to change the chime from the default of “NONE” to a Mechanical or Digital chime…
Thank you for the great review. I have seen on line multiple people who are having the exact same issue with the controller module and came up with the exact same results when removing the module. I will be installing mine in the next day or so and will use your experience to help me get mine setup.
I'd be curious if those people were replacing other smart doorbells, in which case a competitor setup with a similar chime connector might induce the same results if they didn't know or remove the chime connector beforehand. I suspect this situation is less common when replacing legacy simple mechanical doorbells, which is a cleaner install without remnants of prior smart doorbell chime connectors / bypass devices somewhere in the loop of the transformer to doorbell chime circuitry.
I am so glad that I looked at your video I was having the same exact problem with not hearing the chime when doorbell was pressed when I thought I had everything hooked up correctly. I then disconnected like you did and magically it's working without the chime provided in the box. Thanks again for the demonstration.
Thank you for this review and app walkthrough. I was regretting my purchase of this until I saw you show where to find the settings and options. Wyze did NOT make that intuitive at all in the app.
Make sure your transformer is up to running this. 12 volts is not enough, and trying to use it at 12v without using the module will send current through the chime's solenoid until it fails (Mine had an audible hum when hooked up this way.) Switched to a 24V transformer, used the module, and the mechanical chime works like a champ.
I had a similar issue with the chime, if I wired it without the controller it repeats ringing. When I followed the instructions it didn’t work until I programmed the app. Front doorbell, settings, chime,chime type (digital), ringtone length (time based on your chime length, mine was 7s)
Thanks for the video! It was very helpful! I just installed the v2 doorbell today. Tried it without the chime controller, doorbell chime worked, but noticed a slight hum coming from the transformer. Tried to use the chime controller that came with the V2 doorbell, but it would not fit well within the chime housing. So ended up just reusing the Ring chime controller (I was replacing the Ring doorbell pro with the Wyze v2). I have to say the 2K color night vision of the Wyze v2 puts the Ring doorbell vudeo to shame.
No question - vid quality is so much better. Interesting about the hum. Have not noticed that with mine (without the controller installed) Thanks for watching and commenting!
All you did was install the doorbell itself? After the controller failed, did make any wiring changes inside the chime itself? Can you add it as an Alexa skill? If so, can you program it to send a message to Alexa devices when the button is pushed?
Try holding the doorbell button and see if it crashes the camera. I suspect that the module that goes on the chime keeps power going to the doorbell /stops the short / allows an almost short for the chime, while continuing to provide power to the camera without triggering the doorbell. If the doorbell camera used enough power, it would have enough current going thru to always be dinging the doorbell. That allows some power to go to the doorbell without constant chiming.
when the original doorbell was pushed, or only when the v2 button is pushed ? I enjoy your presence on ch 31. If I left my original doorbell in place and run wires from it to another location to mount the v2, would the v2 start recording
That is a really great question. I think it would detect the motion but prob wouldn't trigger the actual doorbell since I think it actually needs to be pushed. Do you have an outlet nearby ? Might be better off with a normal WYZE camera if you're not going to actually use it as a doorbell?? Just a thought. (Thx for hanging with us on 31 in the a.m.!)
All, Just to suggest, I had the same problem with the Chime Controller not working. If you open up your doorbell settings in the Wyze app, there is a section that controls the chime.. it is by default set to “None”. I set my settings to Mechanical, and my internal chime started working. Definitely something that was overlooked by the instructions from Wyze.
I installed it yesterday and the chime instructions from Wyze were not clear. After installing the doorbell outside I tested it and it was set up in the app and working fine without the chime controller. I pressed the doorbell and it made the chime on the doorbell itself and also the chime box inside the house. What I did notice however is that the light ring around the doorbell would only flash orange. A flashing orange light means its reading for pairing. But it was already paired during install and it works fine in the app! I then installed the chime controller properly (after watching a video on how to do it) but the light still continually flashes orange. I'm dealing with Wyze about this now.
Thank you for the excellent review! QUESTION: Can I use the existing doorbell screw holes to attach the mounting plate? Or, is there a mounting plate available that uses the 2 existing mounting screws for the doorbell? I prefer to not have to drill new holes into the stucco.
Hey Kevin. That is so hard to gauge because most doorbells have different screw alignment. I'm sure you could use one for the existing holes (that's what I did) but will probably have to drill a new one for the second. It's impossible to know until you throw the mounting plate up there but I will plan on drill at least one new hole.
I also got it working without the controller, first i thought it was broken but than i saw i had to enable it in the app. Surprised they didn't ask you in the app during install. Also I had to download the app from some random website because the Android store app is 2 months old and missing this doorbell v2 in it.
Wondering if they are supporting other plug in chimes? I don’t have an old wyze doorbell. Only pan and v3. I am thinking of getting the pro to have the chime. If i get v2, i wont have a dedicated chime since we are in the basement of a duplex house. 😔
I recently got mine installed. I got lucky because it worked right the first time. I was ready for the transformer/voltage issue but my voltage was fine. I just have to get the SD card. I have one for all my Wyze cameras already. Also, if you have Amazon Echo devices, you can use them as your Wyze "chime" for those if you having issues with the chime not working. Still have to get my settings straight though because nothing pops up when someone rings my doorbell and that's what i was hoping for. Even if i am home.
I read if you don’t have a subscription to cam plus the 5 minute cool down applies to even doorbell button presses. Does that mean even the chime in the house won’t ring if the doorbell is pressed or just the app alerts don’t happen during that 5 minute cool down.
If it’s the same as the cameras, then yes so at that point, I would highly recommend just paying the dollar a month for the subscription service. It’s dirt cheap or pay for the whole year upfront. It’s an even better deal if you have multiple cameras from the same company because of that point, they have an unlimited plan for 10 bucks a month for all your devices.
Installed one last week and my indoor chime didn't work. I called customer service and after going through simple debugging steps that I had already done he suggested that I swap the red and white wire. I did and it works just fine now. I am curious though and I have yet to find a button that says talk, how do I communicate with somebody at the door using my iPhone?
Hello, you can buy a 24 volt connector or a solar panel to have electricity if you live in an apartment for wyze door bell since it does not use the chime
I order it doing Wyze week. And picked up a couple extra OG camera too for 14 bucks. So what if you new to Wyze. How do you get alerts from inside your home? Since they took the Chime out it seems.
Hi, great video! My problem with this bell is the notification on my cell phone. Normally it doesn't ring. The times it rang it was only when the app was open. In your case, do the notifications work normally? Thank you from Brazil!
I have not had issues with the notifications but it's often your phone, not the app. Many android phones will put apps into sleep mode and block notifications. Which phone are you using?
My home is very old and doesn’t appear to ever have had a smart doorbell before. Very old button outside and chime box inside. I installed everything like they said and had the same issue, the chime wasn’t working. Decided to remove the chime module and it works just fine now. Only thing I noticed is the chime is longer than usual, very odd.
Outside only ..dk might return I would've like it to ring inside also..for such easy setup it became 🤔 problem I like it to be corrected but wyze didn't answer my question they just email me with instructions that I already know..guess I'll return it. Which door bell would you recommend the best or top 3?
A 16V 10VA xformer won't activate the chime. I used a 16V 30VA And it works great. On rhe wyze website it says the power requirements are 16-24V and 10VA or greater. The voltage drop is 25'% with the 10VA vice a 5% with the 30VA.
I have a ring doorbell pro 2. Initially it would not work with the mechanical chime in our home if i had the power pack installed. I later found out the doorbell transformer was too weak 16v 10a and changed it to a 16v 30a and now pro 2 doorbell triggers the mech chime every time.
@@TechItBeforeYouWreckItyeah try replacing the doorbell transformer. Usually its in the attic or just behind the chime (for new construction home mostly). Mine is located in the attic.
Question: I don’t have data on my phone, is it possible to setup this with an iPad? Secure SD Card, one screw and an ‘L’ corner bracket screwed beside the unit the bracket prevents access to card, they’re an inch long. ? Same to secure Wyze Doorbell, have a “U” bracket made? Yeah I know hard to install beside a glass door. Maybe install the whole unit flush in a wooden frame? ?
There is a better way to do the recordings. If you go to events tab you can tap on the even and then hit the playback option and it goes right to the event on the sd card this works without cloud subscription
Yes! Thanks for this. I thought this wasn't working for me but you have to wait 5 seconds or so for it to move to that spot in the playback. You rock, thx!!!
Wyze claims that wyze cam og works as a chime with wyze doorbell cam v2, do you know about this? If so, can you make a video please?, there is no power on my doorbell ring and I can’t find the transformer in my apartment, so I’m thinking getting both , doorbell cam v2 and cam og and buying a transformer that you plug into the wall outlet and connect it to the v2, I like the doorbell cam v2 because of the micro sd card, if not , I will buy the wyze doorbell video pro.
Having same problem with Wyze Doorbell V2, mechanical chime not working. I have disconnected the chime controller and still does not work. If I take the camera off and just two wires together the chime works as it should. Not sure what my transformer is rates at, I know it puts our 20V. Will need to look in next week. Only caution is remember this is a microSD card not regular SD card.
Well; I don't understand this it at all. Again disconnected the Waze controller, wired back as original doorbell and tried it again. Now doorbell and Waze chime both work! Waze has this whole process wrong! @@TechItBeforeYouWreckIt
I installed mine today. At first, everything worked except it would not chime inside my house. I tried installing the chime controller, checked the voltage, and even switched the front doorbell wire with the side doorbell wire. Nothing worked. I then went to the apps settings where there is a setting called "Doorbell Chime Type". Well, mine was set to "None", they have a setting for "Mechanical", which I used without the chime controller, and one marked "Digital", which I didn't try. I'm wondering if you checked "Digital" with the chime controller installed, it would then work. I have it working using "Mechanical" without the chime controller so I'm happy with it. You can also check do not disturb.
Great info, thanks for adding. I tried both modes when I had the controller installed and neither worked. It sounds like everyone is having different experiences though so I'd suggest everyone try all of this! My attitude... Once it's working I stop fussing with it. 😁
I I received mine the first day, I installed it 3 days ago and I have a problem, my chine only rings once and very low. I talked to wyze and they are working on this but there is no solution, I hope they fix it or I'm going to return mine
Got the same issue with the wyze Chime box(just like everyone else's). I did find out you'll need a higher transform to make it work. Maybe a 24v 40VA transformer should make the Chime box work. On the app, during your installation, it does mention the Chime box works for "16-24V≥10VA"
Very possible a 24v 40VA transformer is optimal for this doorbell. Theory is if it's installed on a circuit with a weaker transformer, when the button is pressed, the doorbell might ring but not as strongly, and a possible small internal battery / capacitor in the Wyze doorbell v2 might keep it from dying in the initial period, until the internal battery dies or the capacitor fails over time, in which case the Wyze V2 doorbell will simply shut off when pressed.
I am frustrated as many have pointed out the issue with the chime. I removed my google nest doorbell which I love, but wanted to try Wyze and what a headache. The chime installed properly would not work. I removed the chime adapter and the house chime worked but now I am having issues with alert detection and the notification audible alert of "you are being recorded". I have a ton of Wyze products but really disappointed on this product.
Hmmm - Wyze lock is a separate product. They all use the same Wyze app but I don't think the doorbell directly integrates with the lock itself. I guess i'm not 100% sure what your question is?
Have 16v transformer, installed chime controller and mechanical doorbell didn’t work. I removed the chime controller and the mechanical doorbell now works. 🤔
Hi bro! Thanks for this video. Did I see snow already in the background?😁 Are you saying that you got this new Wyze video doorbell V2 work WITHOUT the need of the CHIME CONTROLLER and it works fine and it rings the doorbell? Just to clarify. Thanks a lot. 🙂
Hi again! I actually ordered same stuff days ago thinking it's easy to install and just waiting to arrive. I just want to be a step ahead with the installation. Has Wyze gotten back to you about the Chime controller's real purpose in installing this Wyze video doorbell V2? You mentioned you followed the installation instructions but didn't work and it's working without it. Could it possibly be their installation instructions is wrong? Kindly let me know when you get a chance. Thanks again.
Hi! Just out of curiosity although it didn't work. Where did you connect the 3 wires (black, white and red) of the chime controller into which terminals of the chime box? My existing chime box has 2 wires connected, one in TRANS and one in FRONT. Thanks in advance.
Just the question I ws looking for. Too bad it wasn't like the Ring doorbell that hàd a battery installed within the doorbell housing. The battery lasted 8 to 9 months. Then you'd simply remove the doorbell, take it inside to charge it for a few hours and then screw it back in place next to the front door and you were good to go for another 8 - 9 months! A lot of older homes here in Florida didn't have wired doorbells. Back in the day we never locked our doors and family and friends would just let themselves in and walk around your house yelling for you until you responded!! That sounds so weird to imagine that happening nowadays. Ahhh, the good ole days! Great video. TY.
I iust installed mine yesterday. Even hired a pro to do it. Followed the instructions and it didn't work. He mixed up the wires. We then just got a Dong, but not a Ding. I put everything back to the way it was without the Wyze attachment. Front and Trans wires the way they were before installing the Wyze doorbell. It did not work initially. After waiting at least 5 mins, I tested it again and it worked perfectly. I guess the transformer just needs time to do it's job. Conclusion: Just install the Doorbell camera and don't change your existing chime wiring. Wait at least 5 mins and test.
Had the Wyze doorbell v1 and replaced with v2. I think I regret that decision. My doorbell v1 was so clear than v2 I guess. And I like the v1 aspect ratio. Also as many people saying my mechanical chime is not working. I was thinking to create a IFTTT applet to overcome this. But now I'm gonna remove the controller and see. Not sure what will happen to the doorbell in the long run. And wonder how the doorbell getting power if controller is disconnected. I thought doorbell switch is connecting the circuit to ring the mechanical chime.
Most other smart doorbells don't have a chime controller, you're exactly right, the doorbell itself completes the circuit. Bummer to hear of your experience, let me know if you get any of that sorted out.
@@TechItBeforeYouWreckIt There are many threads going on in Reddit for this issue. And few suggest to swap the red and white wires in controller and it's working fine. Not sure what's happening without knowing the internals of the controller. Any plan to do a video on opening the controller and camera
@@SKGAFrustrated my chime does not work with v2 Wyze doorbell. When I swap red and white wires my chime plays nonstop and does not turn off. Any suggestions?
I swapped out the red and white, so essentially one wire from the door to the transformer, one to the black line. The white to the transformer (center screws on my Nutone) and the red to what is labeled Front. Seems to be working (so far anyway). Due to the location I also had to turn off the night vision mode as the blue light was hitting the side of the brick and causing too much brightness for the sensor.
I installed v2 to replace v1 yesterday & my house chime does not work either. I may wait the end of the week till Wyze comments on the best ideal solution to this. So far I read is to 1) disconnect the chime box or 2) buy a transformer. Someone mentioned earlier that v1 rewiring (wire the two house chime wires together w/ a fuse) may have damaged house chime & hopefully that is not the case. I’m replying mainly to ask how do I get the ‘you are being recorded’ feature active on the doorbell. This feature was one of the main reason why I bought v2 & was a bit disappointed when I couldn’t find this feature. Am I missing it somewhere? Perhaps there’s a software update soon that will have this feature active?
Good question. I don't see it explicitly in the settings. You can setup a rule (in the rules section) to make an announcement anytime it detects motion but they don't have that phrase in there. I wonder if it's a feature that hasn't been enabled yet. :(
A different reviewer mentioned a 5 minute delay with motion detection notification when you don’t have a subscription. Is that your experience too? In that case is a doorbell push immediate but is motion delayed?
@@TechItBeforeYouWreckIt gotcha i think i misread the spec, it is a 5 minute cool down period b/w motion detection video recording clips. i think it must have been for the first gen since this one can do continuous recording. could you confirm that? trigger a motion alert then try again before 5 minutes and see if you're notified again?
@GearNutsNet it's a 5 min cool down in between cloud recordings but you can use an sd and record 24/7. The cool down has no impact on the sd card recording
As for the notifications, doorbell is DEF not delayed. You'll always get that notification. Not 100% sure about the motion notification (without a subscription) I'll have to test that out.
They revised the instructions if doorbell won’t chime. Connect front with black then red to front. Do not connect white to anything. I followed that and it works correctly. Evidently you need the capacitor to allow enough energy to be available
My apologies if this has already been confirmed, but if you don't have a mechanical chime, will it still notify you with a ring sound over smart speakers (google home minis)? I currently have a Nest doorbell connected to a plug transformer since I don't have built in wiring for a mechanical chime or doorbell. The ring sound is pushed throughout our google home minis around the house. I received my V2 last friday and have been waiting to hear everyone elses experience before installing.
@@TechItBeforeYouWreckItUpdate. I tried doing the install, oddly, I connected it to the existing wiring to my wall plug transformer, pressed the button, then it started smoking from the bottom, unplugged it immediately. But from doing tests with an extra wall plug transformer and confirmed 18g wires, it worked fine. The chime didn't ring throughout my Google home minis, only rang from the doorbell itself. Sucks... I will have to return the unit.
@@TechItBeforeYouWreckItI installed the doorbell camera and I am able to see video and record on my Wyze app. However, my doorbell chime doesn’t work when the button is pressed and I am not able to connect it to my Alexa Echo Show, so I basically don’t know anyone has rung the doorbell. I would be ok with being able to get notifications on my Alexa. Any thoughts on why that isn’t working? Thanks!
Aside from the SD card slot flaw, even if Wyze puts it on the back, it won't help. Because there's no special screw that lock the device, hence people can easily just remove and take away the entire device.
@TechItBeforeYouWreckIt I hope they do something because I don't have a chime box. The wires are lost in the abyss lol. I am going to go on a hunt to find the dumb wires to install chime box. How lame is that! 😒
Wyze markets the VDB V2 as a "Significant upgrade." But that all depends on your needs. In my case it's a significant downgrade. So buyer beware! If you're like me and already have the V1 Wyze Video Doorbell be aware the V1 digital chime accessory isn't compatible with the Wyze VDB V2. It's only compatible with mechanical chimes, and even at that many many people are complaining on the Wyze forums that regardless of what they do they can't get it to work with their particular mechanical chime. Furthermore, Wyze support is clueless about what to do to fix it. But one thing they absolutely discourages (because it's likely to damage the video doorbell) is bypassing the chime controller altogether (as this reviewer did). One of the reasons I bought the V1 in the first place is it supports multiple chimes. In my case I have one by the front door, another in my workshop/garage, and another in the basement. No such option with the V2. As for backwards compatibility with the V1 digital chime, hardly the first time Wyze has deliberately refused to include backwards compatibility with existing and prior products. Probably not stupidity on the part of their engineers either. It's called "planned obsolescence. In a year they'll probably come out with a VDB V3 along with a "new and improved" Wyze digital chime that's only compatible with the VDB V3.
I am NOT saying I did this and I am NOT saying it worked but invert the red and white cables for the wyze chime controller ;) that way your existing chime COULD work and you can turn on Do Not Disturb if wanted :)
I'm sure they didn't put it on the back because the more you take it apart, the more the plastic parts will wear. So Is wyze saying that this doorbell is only for people who already have a doorbell on their home? And This is not for people who lives in an apartment like I do? Sound like they going to miss out on some money and exclude some of their fan base. I order one without thinking about the Chime. I automatic though it will be one in the box. So do you get alerts on your phones? The wyze doorbell I have now, I get alerts on my Dot every time someone rings it or someone walks pass it. Also when someone gets off the elevator. So maybe this will be a work around for someone who wants this. My V2 will come in the mail today. I will let you all know if it will give me an alert on the Echo Dot.
Though the SD card is in an odd place, I would be more worried about people just tearing the entire thing off because it just clips on as I'm looking at mine now.
As an owner of WYZE products since their 1st camera. I will tell y'all to buy an OEM 128GB MicroSD card by Samsung for every camera y'all have , and call it a day. Have a great day!
Thanks for comments here, I successfully installed Wyze Video Doorbell V2 and made my original mechanical door bell working. People here explained the mechanical door bell very clearly. My NuTone mechanical door bell made in 1958 output 20 volt AC to the front door bell button. I directly connect the Wyze Video Doorbell V2 to the two wires of the original button, set up Wyze, and in the Settings, change the Settings > Chime > Doorbell Chime Type to Mechanical. Whenever the Wyze button is pressed, my mechanical door bell rang. Everything else seems to work fine so far.
@@TechItBeforeYouWreckIt when I first setup , I was very disappointed. Then I saw your video and I was so happy because I thought I was going crazy . Applied the simple fix and wow . Thanks again 🫡
@@TechItBeforeYouWreckIt I know, I watched the whole video and you mentioned it both in the video and on the comments (I also read most of the comments). My response was intended for the original comment 😊
Tough question to answer - there are a few different RING models and alot of it will be personal preference. The Wyze does have an edge with the microSD card storage and cheaper cloud plans. I don't use a ring ATM though, perhaps someone with a ring could "chime" in on this?
No, Ring is still the best video doorbell, in my experience. I had Nest Hello doorbell, and have a bunch of Wyze products, but in my experience from installing Ring in the past, the Ring video doorbells simply just work, and work very well. The caveat is that the wifi needs to be strong (as for all wifi products), but Ring's video doorbells are unbeatable in functionality and quality.
It’s nice that they added sd card and now 2k probably time to switch. Just wish they would kept the white led light from the v1 that would turn on at night during detection. The light at night is probably low key the best thing with the v1, as i don’t have any light in front of my house.
Today I got a email from official Wyze support mentioning below. Just posting here for anyone looking. The power requirement for the Wyze Video Doorbell is AC 16-24V. However, if you encounter any issues, even with the correct power supply, we recommend trying an alternative wiring method as follows: After installation as guided in the App, If the Mechanical Chime still cannot ring, - Switch the Chime Controller Red Wire from the Trans terminal to the Front/Rear Terminal, - Leave the White wire unconnected. This alternative wiring method may resolve the problem. Please let us know if this solution works for you.
i tried this, it did not work for me however removing the chime controller completely did. so im very confused and am wondering if i can just continue using the v2 doorbell without the chime controller then?
Update on my end: after about a month of setting up my doorbell up like you did (without the controller). One night my doorbell started making a buzzing noise and occassionaly it would ring on its own very lightly. I was being lazy and not wanting to deal with changing my transformer as I sorta figured that is the problem. So I finally bought a new transformer (16v 30va) on amazon for about $25 and then replaced my old one. then I installed the controller as well and now my doorbell works just as intended and it does ring a bit louder now because I believe there is sufficient power acutally being provided to my doorbell. @@TechItBeforeYouWreckIt
Just be aware that Wyze is cheap because it’s support is non-existent. They don’t offer a phone number and farm support out to Best Buy, Micro Center, and others. When I called Micro Center, they said they sell Wyze but don’t support them. I bricked a cam pan upgrading the firmware and I have to trash it because support is too frustrating.
What a silly review. Lack of backwards compatibility with the Wyze Chime V1 (which was such a positive in the V1 version) and requiring a legacy chime is a negative, not a positive. This was a very valuable feature that is no longer available. Plus, as he comments, he does not understand how the chime works. Another reviewer who has no clue.
Totally understand your perspective but I'm coming from the perspective of someone who didn't own v1 and already has a legacy chime in my home. As for the chime... read the comments... NOBODY understands what's going on with the chime controller. 🙄 Thanks for taking the time to watch.
@@TechItBeforeYouWreckIt you're missing the point about the chime. There are actually 2 points. One is that v2 departs from v1 and orphans the Wyze Chime. And one that you and many don't understand the use of the capacitor.
@@TechItBeforeYouWreckIt the Wyze Chime was one of the best features of v1. While you didn't have v1, it should still be a detriment. Your existing chime is in only one place. Wyze Chimes could be distributed in far away rooms, basements... Much better
That chime controller is just a capacitor. So how it works is when you press the button on your doorbell it’ll make a full electrical connection and energize the solenoid which will move the plunger to hit the gong to make the chime sound. Most houses with door chime will run off of a 16 volt AC transformer and when you press the button there will be a voltage drop. The voltage may drop down to 12 volt and at that voltage the camera door bell will shutoff because remember the operating voltage is 16-24 volts AC. To mitigate the voltage drop below 16 volts, that is where the Chime Controller comes in. The chime controller is just a capacitor and will temporarily hold that 16 volt for when the button is pressed and still maintain power to the camera door bell. So there are two ways to help with this voltage drop, 1) install that chime controller (capacitor) or 2) upgrade your transformer to 24 volts AC. It’s also OK to install the chime controller with a 24 volt transformer. It’ll help maintain the power to the camera door bell and also other stuff that is connected to that transformer. For example, I also have my house address number lights lit up by the same transformer.
Wow - this is EXACTLY the answer I was hoping for. Thank for the insane detail!!! My question is - what would explain the controller NOT working when I install it? And then it works fine without it? 🤔
@@TechItBeforeYouWreckIt You mentioned you had a Nest Hello doorbell before. The Nest Hello doorbell required something similar, called the Nest Chime Connector. Usually the Nest Chime Connector is installed in the Chime box, but in your case the previous owner may have installed it by the transformer, thus acting as the Wyze Chime Controller already. Since you do not know where the transformer is (and your video did not indicate removal of the prior Nest Chime Connector), that indicates to me it might have been installed by a previous home owner who might have customized the install of the Nest Chime Connector in a hidden area by the transformer.
Also, to add, it is possible the Wyze Doorbell V2 has a small internal battery, or internal capacitor, that might work temporarily while the the chime gets pressed. In the case of the Nest Hello doorbell, when the small internal battery started dying after a few years, the doorbell would simply shut off and lose power, when the doorbell was pressed. The only way to fix that was to shut off the doorbell chime (in the Nest doorbell app), to preserve power to the Nest Hello doorbell when it was pressed, even with the Chime Connector installed.
So depending on the voltage of your transformer, and if it still has Chime Connector somewhere in the loop, and if there's a small internal battery / capacitor in the Wyze Doorbell V2, it might cause your setup to behave as you describe.
The Wyze Chime Connector should be required for a clean install where no smart doorbell was installed before, especially something like the Nest Hello doorbell or a Ring Doorbell wired (which also has a Chime bypass to continue providing power to the doorbell).
I think I may know what the problem is with your chime controller. Firstly, the chime controller is a capacitor and with these types of capacitors it needs to be connected in parallel to the positive and negative wires. Picture it like this, with the positive and negative wire, the capacitor will be wired right in the middle of those two wires. Versus it being connected in series meaning you will have to splice one of the wire and connect one end to the other (we are not doing that in this case). The other important thing about these types of capacitors is that it is directional meaning it pulls power from one of the wire and not the other way around. So maybe that is your issue… you may have the wire connected positive to negative and negative to positive. If you really want to be sure, use a multimeter, set it for AC and check the polarity of the wire to your chime on the wall. Bet you if you test it based on how it is connected now, the reading will show a (-) negative number meaning it’s reversed. That’s ok, just reverse your chime controller connection. Another test you can do is hook up the multimeter to the Wyze door camera and get the voltage from it. Then hook up the chime controller to the chime on the wall. With the multimeter still hooked up to the Wyze door camera do you see a significant voltage drop or zero voltage reading? Swap the chime controller wires around and see if the voltage is still maintained and stabilized. If after you swap the wires around with the chime controller and you are getting weird voltage reading then the chime controller (capacitor) might be bad and shorting out your connection. Hope that helps.
All, I made a separate comment, however, check your settings in the app after you install the chime controller and have everything powered. There is a setting to change the chime from the default of “NONE” to a Mechanical or Digital chime…
current/ Va 5 vs 10 vs 20 on transformer probably more important than volt increase from 16v to 24v
Thank you for the great review. I have seen on line multiple people who are having the exact same issue with the controller module and came up with the exact same results when removing the module. I will be installing mine in the next day or so and will use your experience to help me get mine setup.
Please come back and let us know how it works, let me know if that time controller works for you. Glad you enjoyed the video, cheers!
I'd be curious if those people were replacing other smart doorbells, in which case a competitor setup with a similar chime connector might induce the same results if they didn't know or remove the chime connector beforehand.
I suspect this situation is less common when replacing legacy simple mechanical doorbells, which is a cleaner install without remnants of prior smart doorbell chime connectors / bypass devices somewhere in the loop of the transformer to doorbell chime circuitry.
I installed two of these to replace my lousy Arlo doorbells. Both work great and both ring the manual chime properly. My transformer is 24v 20VA.
Thank you. Your video helped me figure out the issue with my door bell not working with my home chime.
Thanks again for all your help definitely gonna look onto nest..
Cheers! Happy to have you as part of our community here!!
I am so glad that I looked at your video I was having the same exact problem with not hearing the chime when doorbell was pressed when I thought I had everything hooked up correctly. I then disconnected like you did and magically it's working without the chime provided in the box. Thanks again for the demonstration.
Weird right? Glad it helped
Same. Thank you.
Thank you for this review and app walkthrough. I was regretting my purchase of this until I saw you show where to find the settings and options. Wyze did NOT make that intuitive at all in the app.
Make sure your transformer is up to running this. 12 volts is not enough, and trying to use it at 12v without using the module will send current through the chime's solenoid until it fails (Mine had an audible hum when hooked up this way.) Switched to a 24V transformer, used the module, and the mechanical chime works like a champ.
I had a similar issue with the chime, if I wired it without the controller it repeats ringing. When I followed the instructions it didn’t work until I programmed the app. Front doorbell, settings, chime,chime type (digital), ringtone length (time based on your chime length, mine was 7s)
Great Review - Thanks
Thx! Appreciate the comment
Great video! Not all heroes wear capes!
Thanks for the video! It was very helpful! I just installed the v2 doorbell today. Tried it without the chime controller, doorbell chime worked, but noticed a slight hum coming from the transformer. Tried to use the chime controller that came with the V2 doorbell, but it would not fit well within the chime housing. So ended up just reusing the Ring chime controller (I was replacing the Ring doorbell pro with the Wyze v2). I have to say the 2K color night vision of the Wyze v2 puts the Ring doorbell vudeo to shame.
No question - vid quality is so much better. Interesting about the hum. Have not noticed that with mine (without the controller installed) Thanks for watching and commenting!
All you did was install the doorbell itself? After the controller failed, did make any wiring changes inside the chime itself? Can you add it as an Alexa skill? If so, can you program it to send a message to Alexa devices when the button is pushed?
Try holding the doorbell button and see if it crashes the camera.
I suspect that the module that goes on the chime keeps power going to the doorbell /stops the short / allows an almost short for the chime, while continuing to provide power to the camera without triggering the doorbell.
If the doorbell camera used enough power, it would have enough current going thru to always be dinging the doorbell.
That allows some power to go to the doorbell without constant chiming.
I washing trouble with old door bell then when you showed just use old wire hook up and my worked you are my hero . Thank you
So glad to hear it helped!!! Not sure why that worked but it did for me. 🎉 You got it working my friend. Thx for watching
when the original doorbell was pushed, or only when the v2 button is pushed ?
I enjoy your presence on ch 31. If I left my original doorbell in place and run wires from it to another location to mount the v2, would the v2 start recording
That is a really great question. I think it would detect the motion but prob wouldn't trigger the actual doorbell since I think it actually needs to be pushed. Do you have an outlet nearby ? Might be better off with a normal WYZE camera if you're not going to actually use it as a doorbell?? Just a thought. (Thx for hanging with us on 31 in the a.m.!)
All, Just to suggest, I had the same problem with the Chime Controller not working. If you open up your doorbell settings in the Wyze app, there is a section that controls the chime.. it is by default set to “None”. I set my settings to Mechanical, and my internal chime started working. Definitely something that was overlooked by the instructions from Wyze.
Damn, thank you for this post. I installed and removed the chime controller like 5 times lol
I installed it yesterday and the chime instructions from Wyze were not clear. After installing the doorbell outside I tested it and it was set up in the app and working fine without the chime controller. I pressed the doorbell and it made the chime on the doorbell itself and also the chime box inside the house. What I did notice however is that the light ring around the doorbell would only flash orange. A flashing orange light means its reading for pairing. But it was already paired during install and it works fine in the app! I then installed the chime controller properly (after watching a video on how to do it) but the light still continually flashes orange. I'm dealing with Wyze about this now.
Can I used it with just a 20/24 transformer and no chime box? Mine is loosing power and going off! Please any help will work!
Any info or details on how it integrates with google and google home?
Thank you for the excellent review! QUESTION: Can I use the existing doorbell screw holes to attach the mounting plate? Or, is there a mounting plate available that uses the 2 existing mounting screws for the doorbell? I prefer to not have to drill new holes into the stucco.
Hey Kevin. That is so hard to gauge because most doorbells have different screw alignment. I'm sure you could use one for the existing holes (that's what I did) but will probably have to drill a new one for the second. It's impossible to know until you throw the mounting plate up there but I will plan on drill at least one new hole.
Does the app let you see everything recorded on the SD card or do you need to remove the card and put it into a card reader / computer to view it?
The all let's you see everything but not in a file structure. You have to navigate the timeline like I demoed in the video
Mine also did not require controller. Given your video I thought I'd try without. Once enabled in the app settings it just worked ootb.
I also got it working without the controller, first i thought it was broken but than i saw i had to enable it in the app. Surprised they didn't ask you in the app during install. Also I had to download the app from some random website because the Android store app is 2 months old and missing this doorbell v2 in it.
Wondering if they are supporting other plug in chimes? I don’t have an old wyze doorbell. Only pan and v3. I am thinking of getting the pro to have the chime. If i get v2, i wont have a dedicated chime since we are in the basement of a duplex house. 😔
I don't think so, unfortunately. Sorry!
I recently got mine installed. I got lucky because it worked right the first time. I was ready for the transformer/voltage issue but my voltage was fine. I just have to get the SD card. I have one for all my Wyze cameras already. Also, if you have Amazon Echo devices, you can use them as your Wyze "chime" for those if you having issues with the chime not working. Still have to get my settings straight though because nothing pops up when someone rings my doorbell and that's what i was hoping for. Even if i am home.
That's awesome to hear. Thx for posting
I read if you don’t have a subscription to cam plus the 5 minute cool down applies to even doorbell button presses. Does that mean even the chime in the house won’t ring if the doorbell is pressed or just the app alerts don’t happen during that 5 minute cool down.
If it’s the same as the cameras, then yes so at that point, I would highly recommend just paying the dollar a month for the subscription service. It’s dirt cheap or pay for the whole year upfront. It’s an even better deal if you have multiple cameras from the same company because of that point, they have an unlimited plan for 10 bucks a month for all your devices.
Installed one last week and my indoor chime didn't work. I called customer service and after going through simple debugging steps that I had already done he suggested that I swap the red and white wire. I did and it works just fine now.
I am curious though and I have yet to find a button that says talk, how do I communicate with somebody at the door using my iPhone?
Not sure about iPhone, I'm Android here
Can this doorbell cam use Amazon Alexa devices as doorbell chimes to ring throughout the house?
Hello, you can buy a 24 volt connector or a solar panel to have electricity if you live in an apartment for wyze door bell since it does not use the chime
That's awesome to know. Lots of people don't have doorbell wiring
I order it doing Wyze week. And picked up a couple extra OG camera too for 14 bucks. So what if you new to Wyze. How do you get alerts from inside your home? Since they took the Chime out it seems.
You can use a normal doorbell chime if you have one in your home. Or you could use a Google home or Alexa device as your chime.
Hi, great video!
My problem with this bell is the notification on my cell phone. Normally it doesn't ring. The times it rang it was only when the app was open. In your case, do the notifications work normally? Thank you from Brazil!
I have not had issues with the notifications but it's often your phone, not the app. Many android phones will put apps into sleep mode and block notifications. Which phone are you using?
@@TechItBeforeYouWreckIt Xiaomi! I will test with another brand and model of cell phone.tks
I installed the doorbell camera without the adapter and it works but now my chime won’t stop buzzing and ringing on its own. PLEASE help!!
Yikes! I'd reach out to wyze. Perhaps someone in our community can help?!?
Do you happen to know how to stop the camera from announcing “Hi, you are being recorded” everytime is senses motion?
It's in the settings. Mine doesn't do that.
My home is very old and doesn’t appear to ever have had a smart doorbell before. Very old button outside and chime box inside. I installed everything like they said and had the same issue, the chime wasn’t working. Decided to remove the chime module and it works just fine now. Only thing I noticed is the chime is longer than usual, very odd.
Great video though, thanks for sharing
Super bizarre. At least it works!!
Outside only ..dk might return I would've like it to ring inside also..for such easy setup it became 🤔 problem I like it to be corrected but wyze didn't answer my question they just email me with instructions that I already know..guess I'll return it.
Which door bell would you recommend the best or top 3?
🤔 I really like the nest doorbell. Ring is solid. It's a bummer because wyze is best option if you want to avoid subscription
A 16V 10VA xformer won't activate the chime. I used a 16V 30VA And it works great. On rhe wyze website it says the power requirements are 16-24V and 10VA or greater. The voltage drop is 25'% with the 10VA vice a 5% with the 30VA.
☝️
I have a ring doorbell pro 2. Initially it would not work with the mechanical chime in our home if i had the power pack installed. I later found out the doorbell transformer was too weak 16v 10a and changed it to a 16v 30a and now pro 2 doorbell triggers the mech chime every time.
Interesting. Thanks for the comment. It's gotta be a power issue. I don't even know where the doorbell transformer is located in our home. 🤔
@@TechItBeforeYouWreckItyeah try replacing the doorbell transformer. Usually its in the attic or just behind the chime (for new construction home mostly). Mine is located in the attic.
Question: I don’t have data on my phone, is it possible to setup this with an iPad?
Secure SD Card, one screw and an ‘L’ corner bracket screwed beside the unit the bracket prevents access to card, they’re an inch long. ?
Same to secure Wyze Doorbell, have a “U” bracket made? Yeah I know hard to install beside a glass door. Maybe install the whole unit flush in a wooden frame? ?
Great ideas for the install. As for the all, as long as you have WiFi, it should work on the iPad no problem.
Thank you!
Can you power it by usb (I'm planning to use the wyze lamp socket usb adapter from my door light)?
You cannot power via USB. There is a USB port on the back but it's for developers, not for power or home users
Watched the video cause i was so curious about the chime controller. Kinda worrisome they didn't encounter this during QA testing (was there any?)...
🤔
There is a better way to do the recordings. If you go to events tab you can tap on the even and then hit the playback option and it goes right to the event on the sd card this works without cloud subscription
Yes! Thanks for this. I thought this wasn't working for me but you have to wait 5 seconds or so for it to move to that spot in the playback. You rock, thx!!!
@@TechItBeforeYouWreckIt no problem I just figured it out today messing with the app lol
Wyze is killing the competition
Fun to see what comes next from these guys
Wyze claims that wyze cam og works as a chime with wyze doorbell cam v2, do you know about this? If so, can you make a video please?, there is no power on my doorbell ring and I can’t find the transformer in my apartment, so I’m thinking getting both , doorbell cam v2 and cam og and buying a transformer that you plug into the wall outlet and connect it to the v2, I like the doorbell cam v2 because of the micro sd card, if not , I will buy the wyze doorbell video pro.
Having same problem with Wyze Doorbell V2, mechanical chime not working. I have disconnected the chime controller and still does not work. If I take the camera off and just two wires together the chime works as it should. Not sure what my transformer is rates at, I know it puts our 20V. Will need to look in next week.
Only caution is remember this is a microSD card not regular SD card.
Super weird - never had these types of problem with other smart doorbells. Hmmmm. Good luck! Keep us posted if you make any progress.
Well; I don't understand this it at all. Again disconnected the Waze controller, wired back as original doorbell and tried it again. Now doorbell and Waze chime both work! Waze has this whole process wrong! @@TechItBeforeYouWreckIt
I have the same problem!
I installed mine today. At first, everything worked except it would not chime inside my house. I tried installing the chime controller, checked the voltage, and even switched the front doorbell wire with the side doorbell wire. Nothing worked.
I then went to the apps settings where there is a setting called "Doorbell Chime Type". Well, mine was set to "None", they have a setting for "Mechanical", which I used without the chime controller, and one marked "Digital", which I didn't try.
I'm wondering if you checked "Digital" with the chime controller installed, it would then work. I have it working using "Mechanical" without the chime controller so I'm happy with it. You can also check do not disturb.
Great info, thanks for adding. I tried both modes when I had the controller installed and neither worked. It sounds like everyone is having different experiences though so I'd suggest everyone try all of this! My attitude... Once it's working I stop fussing with it. 😁
I should add that I have a 16 V 10 VA transformer, and most people are saying you need a 16 V 30 VA transformer, which I have added to my Amazon cart.
I I received mine the first day, I installed it 3 days ago and I have a problem, my chine only rings once and very low.
I talked to wyze and they are working on this but there is no solution, I hope they fix it or I'm going to return mine
Did you install the chime controller?
@@TechItBeforeYouWreckIt yes, and uninstalled and is the same
Got the same issue with the wyze Chime box(just like everyone else's). I did find out you'll need a higher transform to make it work. Maybe a 24v 40VA transformer should make the Chime box work. On the app, during your installation, it does mention the Chime box works for "16-24V≥10VA"
Maybe I have a higher transformer in my home?!?! I don't even know where the transformer is located in my home.
@@TechItBeforeYouWreckIt It should be located somewhere in the main breaker or electrical panel box.
Very possible a 24v 40VA transformer is optimal for this doorbell. Theory is if it's installed on a circuit with a weaker transformer, when the button is pressed, the doorbell might ring but not as strongly, and a possible small internal battery / capacitor in the Wyze doorbell v2 might keep it from dying in the initial period, until the internal battery dies or the capacitor fails over time, in which case the Wyze V2 doorbell will simply shut off when pressed.
@@TechItBeforeYouWreckIt Here in 🇨🇦 they’re in the basement by the electrical panel.
@TechItBeforeYouWreckIt update. Got a higher transformer primary 120V, Secondary 24V, and the Chime box from Wyze works now.
I am frustrated as many have pointed out the issue with the chime. I removed my google nest doorbell which I love, but wanted to try Wyze and what a headache. The chime installed properly would not work. I removed the chime adapter and the house chime worked but now I am having issues with alert detection and the notification audible alert of "you are being recorded". I have a ton of Wyze products but really disappointed on this product.
Interesting. I haven't had any of the other problems you described. Once I removed the controller everything seems to be working as it should
Does it work to add Wyze smart lock ? So that I unlock my door from anywhere .
Hmmm - Wyze lock is a separate product. They all use the same Wyze app but I don't think the doorbell directly integrates with the lock itself. I guess i'm not 100% sure what your question is?
Have 16v transformer, installed chime controller and mechanical doorbell didn’t work. I removed the chime controller and the mechanical doorbell now works. 🤔
Right! Same thing for me. Doesn't make sense but it's working so............
Hi bro! Thanks for this video. Did I see snow already in the background?😁 Are you saying that you got this new Wyze video doorbell V2 work WITHOUT the need of the CHIME CONTROLLER and it works fine and it rings the doorbell? Just to clarify. Thanks a lot. 🙂
Snow! Crazy, right? Gotta love Colorado in October. And yes, the chime is 100% working without the chime controller installed. 🤷♀️
@@TechItBeforeYouWreckIt Thank you for your response. 👍🏼
Hi again! I actually ordered same stuff days ago thinking it's easy to install and just waiting to arrive. I just want to be a step ahead with the installation. Has Wyze gotten back to you about the Chime controller's real purpose in installing this Wyze video doorbell V2? You mentioned you followed the installation instructions but didn't work and it's working without it. Could it possibly be their installation instructions is wrong? Kindly let me know when you get a chance. Thanks again.
Hi! Just out of curiosity although it didn't work. Where did you connect the 3 wires (black, white and red) of the chime controller into which terminals of the chime box? My existing chime box has 2 wires connected, one in TRANS and one in FRONT. Thanks in advance.
Did you find out what the chime controller does
Nope - but there are some good comments with more detail.
So my house has no existing doorbell. Would I still be able to use this just to ring/notify my phone?
It needs power. That's the only missing component since it uses the existing doorbell wiring for power.
@@TechItBeforeYouWreckIt ok thanks for the info. I might need to go with blink doorbell then if I want one.
Just the question I ws looking for. Too bad it wasn't like the Ring doorbell that hàd a battery installed within the doorbell housing. The battery lasted 8 to 9 months. Then you'd simply remove the doorbell, take it inside to charge it for a few hours and then screw it back in place next to the front door and you were good to go for another 8 - 9 months! A lot of older homes here in Florida didn't have wired doorbells. Back in the day we never locked our doors and family and friends would just let themselves in and walk around your house yelling for you until you responded!! That sounds so weird to imagine that happening nowadays. Ahhh, the good ole days! Great video. TY.
I iust installed mine yesterday. Even hired a pro to do it. Followed the instructions and it didn't work. He mixed up the wires. We then just got a Dong, but not a Ding. I put everything back to the way it was without the Wyze attachment. Front and Trans wires the way they were before installing the Wyze doorbell. It did not work initially. After waiting at least 5 mins, I tested it again and it worked perfectly. I guess the transformer just needs time to do it's job.
Conclusion: Just install the Doorbell camera and don't change your existing chime wiring. Wait at least 5 mins and test.
🤔
Had the Wyze doorbell v1 and replaced with v2. I think I regret that decision. My doorbell v1 was so clear than v2 I guess. And I like the v1 aspect ratio. Also as many people saying my mechanical chime is not working. I was thinking to create a IFTTT applet to overcome this. But now I'm gonna remove the controller and see. Not sure what will happen to the doorbell in the long run. And wonder how the doorbell getting power if controller is disconnected. I thought doorbell switch is connecting the circuit to ring the mechanical chime.
Most other smart doorbells don't have a chime controller, you're exactly right, the doorbell itself completes the circuit. Bummer to hear of your experience, let me know if you get any of that sorted out.
@@TechItBeforeYouWreckIt There are many threads going on in Reddit for this issue. And few suggest to swap the red and white wires in controller and it's working fine. Not sure what's happening without knowing the internals of the controller. Any plan to do a video on opening the controller and camera
@@SKGAFrustrated my chime does not work with v2 Wyze doorbell. When I swap red and white wires my chime plays nonstop and does not turn off. Any suggestions?
I swapped out the red and white, so essentially one wire from the door to the transformer, one to the black line. The white to the transformer (center screws on my Nutone) and the red to what is labeled Front. Seems to be working (so far anyway). Due to the location I also had to turn off the night vision mode as the blue light was hitting the side of the brick and causing too much brightness for the sensor.
I installed v2 to replace v1 yesterday & my house chime does not work either. I may wait the end of the week till Wyze comments on the best ideal solution to this. So far I read is to 1) disconnect the chime box or 2) buy a transformer. Someone mentioned earlier that v1 rewiring (wire the two house chime wires together w/ a fuse) may have damaged house chime & hopefully that is not the case.
I’m replying mainly to ask how do I get the ‘you are being recorded’ feature active on the doorbell. This feature was one of the main reason why I bought v2 & was a bit disappointed when I couldn’t find this feature. Am I missing it somewhere? Perhaps there’s a software update soon that will have this feature active?
Good question. I don't see it explicitly in the settings. You can setup a rule (in the rules section) to make an announcement anytime it detects motion but they don't have that phrase in there. I wonder if it's a feature that hasn't been enabled yet. :(
It's in settings; detection settings; then motion warning tab
@@Reddix_The_Assassin Hi!
I do not see that in my settings. I assume it shows for those who have Cam +? Do you have the Cam +?
Does not show in settings for me either. Fyi
I changed the wires around. Wyze instructions were wrong. Try different wire configuration
A different reviewer mentioned a 5 minute delay with motion detection notification when you don’t have a subscription. Is that your experience too? In that case is a doorbell push immediate but is motion delayed?
Wow, not at all. It's almost instant for me. I'd say 1-4 seconds. Wonder if they're dealing with a bad wifi connection?
@@TechItBeforeYouWreckIt gotcha i think i misread the spec, it is a 5 minute cool down period b/w motion detection video recording clips. i think it must have been for the first gen since this one can do continuous recording. could you confirm that? trigger a motion alert then try again before 5 minutes and see if you're notified again?
@GearNutsNet it's a 5 min cool down in between cloud recordings but you can use an sd and record 24/7. The cool down has no impact on the sd card recording
As for the notifications, doorbell is DEF not delayed. You'll always get that notification. Not 100% sure about the motion notification (without a subscription) I'll have to test that out.
Yes, it appears that there is a 5 min cool down in between notifications if you don't have the subscription. Sd card recording never stops though.
They revised the instructions if doorbell won’t chime. Connect front with black then red to front. Do not connect white to anything. I followed that and it works correctly. Evidently you need the capacitor to allow enough energy to be available
Where did you see this change? Inside the app?
My apologies if this has already been confirmed, but if you don't have a mechanical chime, will it still notify you with a ring sound over smart speakers (google home minis)? I currently have a Nest doorbell connected to a plug transformer since I don't have built in wiring for a mechanical chime or doorbell. The ring sound is pushed throughout our google home minis around the house. I received my V2 last friday and have been waiting to hear everyone elses experience before installing.
No apologies needed. Happy to answer questions! Yes, can use with Google or Alexa for your notifications.
@@TechItBeforeYouWreckItUpdate. I tried doing the install, oddly, I connected it to the existing wiring to my wall plug transformer, pressed the button, then it started smoking from the bottom, unplugged it immediately. But from doing tests with an extra wall plug transformer and confirmed 18g wires, it worked fine. The chime didn't ring throughout my Google home minis, only rang from the doorbell itself. Sucks... I will have to return the unit.
@SHINOBIdragon that stinks! It shouldn't be this difficult. Sorry to hear that.
@@TechItBeforeYouWreckItI installed the doorbell camera and I am able to see video and record on my Wyze app. However, my doorbell chime doesn’t work when the button is pressed and I am not able to connect it to my Alexa Echo Show, so I basically don’t know anyone has rung the doorbell. I would be ok with being able to get notifications on my Alexa. Any thoughts on why that isn’t working? Thanks!
@stevenmah5830 weird. Might want to reach out to wyze for support. Good luck! Let us know if you sort this out
Aside from the SD card slot flaw, even if Wyze puts it on the back, it won't help. Because there's no special screw that lock the device, hence people can easily just remove and take away the entire device.
It'd a shame the V1 plug in door chime is not compatible. I hope there is a fix for this soon. I can't find my chime box in my house anywhere
Yeah, it really is a bummer. Seems like that was a popular feature in v1
@TechItBeforeYouWreckIt I hope they do something because I don't have a chime box. The wires are lost in the abyss lol. I am going to go on a hunt to find the dumb wires to install chime box. How lame is that! 😒
Wyze markets the VDB V2 as a "Significant upgrade." But that all depends on your needs. In my case it's a significant downgrade. So buyer beware! If you're like me and already have the V1 Wyze Video Doorbell be aware the V1 digital chime accessory isn't compatible with the Wyze VDB V2. It's only compatible with mechanical chimes, and even at that many many people are complaining on the Wyze forums that regardless of what they do they can't get it to work with their particular mechanical chime. Furthermore, Wyze support is clueless about what to do to fix it. But one thing they absolutely discourages (because it's likely to damage the video doorbell) is bypassing the chime controller altogether (as this reviewer did).
One of the reasons I bought the V1 in the first place is it supports multiple chimes. In my case I have one by the front door, another in my workshop/garage, and another in the basement. No such option with the V2. As for backwards compatibility with the V1 digital chime, hardly the first time Wyze has deliberately refused to include backwards compatibility with existing and prior products. Probably not stupidity on the part of their engineers either. It's called "planned obsolescence. In a year they'll probably come out with a VDB V3 along with a "new and improved" Wyze digital chime that's only compatible with the VDB V3.
Good point. Alot of people go with wyze specifically for the remote chime
Does it have the ability to make your Alexa or google home devices tell you someone is ringing the doorbell?
100%. They make great backup or additional chimes.
Yes my Alexa tells me if someone w at the door. You have to set it up with the Alexa app.
I am NOT saying I did this and I am NOT saying it worked but invert the red and white cables for the wyze chime controller ;) that way your existing chime COULD work and you can turn on Do Not Disturb if wanted :)
🤔🤔🤔🤔
@@TechItBeforeYouWreckIt my warranty cannot be void if i followed their instructions so that's why I DID NOT not follow their instructions
I'm sure they didn't put it on the back because the more you take it apart, the more the plastic parts will wear. So Is wyze saying that this doorbell is only for people who already have a doorbell on their home? And This is not for people who lives in an apartment like I do? Sound like they going to miss out on some money and exclude some of their fan base. I order one without thinking about the Chime. I automatic though it will be one in the box. So do you get alerts on your phones? The wyze doorbell I have now, I get alerts on my Dot every time someone rings it or someone walks pass it. Also when someone gets off the elevator. So maybe this will be a work around for someone who wants this. My V2 will come in the mail today. I will let you all know if it will give me an alert on the Echo Dot.
Yes, alerts on phone and echo dot or Google home will work as your chime.
Though the SD card is in an odd place, I would be more worried about people just tearing the entire thing off because it just clips on as I'm looking at mine now.
100%! I'm surprised there's no set screw, Just as an added level of security
As an owner of WYZE products since their 1st camera.
I will tell y'all to buy an OEM 128GB MicroSD card by Samsung for every camera y'all have , and call it a day.
Have a great day!
Good advice. Thanks for posting!
FYI, that's not what "Motion Tagging" is for. Motion Tagging on/off is the green box around any motion. Turn that OFF and no more green box. 🙂
Ahhh, good catch! Thanks for throwing that in there. You are totally right, I misspoke about that setting. Thanks!!
Thanks for comments here, I successfully installed Wyze Video Doorbell V2 and made my original mechanical door bell working.
People here explained the mechanical door bell very clearly. My NuTone mechanical door bell made in 1958 output 20 volt AC to the front door bell button. I directly connect the Wyze Video Doorbell V2 to the two wires of the original button, set up Wyze, and in the Settings, change the Settings > Chime > Doorbell Chime Type to Mechanical. Whenever the Wyze button is pressed, my mechanical door bell rang. Everything else seems to work fine so far.
Awesome. So glad out community was helpful for you!!! Thanks for posting a comment and happy doorbelling
Ok now I put my wires back to normal and it rings outside and nothing inside 🙃 omg
My thoughts exactly 🙃 at least it's working right??
I installed mine this weekend and my doorbell doesn’t work. I’ll disconnect the chime and see if it will work.
Weird, it doesn't work at all or just the chime?
The wyze doorbell works. Jut the bell doesn’t ring when you push the button.
Weird. Did you install the chime controller thing?
Yes. I’m going to disconnect the controller and see if it works later today
@@phide01 Give us an update please
I removed the chime
Controller as well ! Seems useless ! Everything works now 100% and WYZE did not reply to my email as well .
There's gotta be a reason for this thing. Glad it's working but still so confused.
@@TechItBeforeYouWreckIt when I first setup , I was very disappointed. Then I saw your video and I was so happy because I thought I was going crazy . Applied the simple fix and wow . Thanks again 🫡
That controller module is for a digital doorbell not an analog one
🤔 the instructions def did not say that. It never asked it simply said to install the controller.
The controller module is for the Analog Chime. Digital chimes uses Wi-Fi, Bluetooth or Hub
Well, I have an analog chime and it def doesn't need the controller. 🤔
@@TechItBeforeYouWreckIt I know, I watched the whole video and you mentioned it both in the video and on the comments (I also read most of the comments). My response was intended for the original comment 😊
@abbojectpro6164 oh yes, that makes sense now. Just so curious what's going on with this controller.
Doesn't record video at all in any mode without subscription
It def records video to sd card without a subscription
@TechItBeforeYouWreckIt for me it records only pictures. I even set it to continues recording but cannot see it in the app
I ment was having trouble
How about Ring is Wyse better than ring as well???
Tough question to answer - there are a few different RING models and alot of it will be personal preference. The Wyze does have an edge with the microSD card storage and cheaper cloud plans. I don't use a ring ATM though, perhaps someone with a ring could "chime" in on this?
No, Ring is still the best video doorbell, in my experience. I had Nest Hello doorbell, and have a bunch of Wyze products, but in my experience from installing Ring in the past, the Ring video doorbells simply just work, and work very well. The caveat is that the wifi needs to be strong (as for all wifi products), but Ring's video doorbells are unbeatable in functionality and quality.
It’s nice that they added sd card and now 2k probably time to switch.
Just wish they would kept the white led light from the v1 that would turn on at night during detection. The light at night is probably low key the best thing with the v1, as i don’t have any light in front of my house.
Today I got a email from official Wyze support mentioning below. Just posting here for anyone looking.
The power requirement for the Wyze Video Doorbell is AC 16-24V. However, if you encounter any issues, even with the correct power supply, we recommend trying an alternative wiring method as follows:
After installation as guided in the App, If the Mechanical Chime still cannot ring,
- Switch the Chime Controller Red Wire from the Trans terminal to the Front/Rear Terminal,
- Leave the White wire unconnected.
This alternative wiring method may resolve the problem. Please let us know if this solution works for you.
Super interesting. Thanks for sharing with the community. Cheers!
i tried this, it did not work for me however removing the chime controller completely did. so im very confused and am wondering if i can just continue using the v2 doorbell without the chime controller then?
@tommydinh685 good question. I'm using it without the controller with no problems. Only wondering if it'll do damage long term??
Update on my end: after about a month of setting up my doorbell up like you did (without the controller). One night my doorbell started making a buzzing noise and occassionaly it would ring on its own very lightly. I was being lazy and not wanting to deal with changing my transformer as I sorta figured that is the problem. So I finally bought a new transformer (16v 30va) on amazon for about $25 and then replaced my old one. then I installed the controller as well and now my doorbell works just as intended and it does ring a bit louder now because I believe there is sufficient power acutally being provided to my doorbell. @@TechItBeforeYouWreckIt
If you don’t pay your door bell literally won’t work unless there is at least 5 minutes between button presses
Not true. The doorbell will always ring when the button is pressed.
Sorry about the way my question was printed, do not know what happened !!
No worries, I think I answered it correctly?? ;)
Just be aware that Wyze is cheap because it’s support is non-existent. They don’t offer a phone number and farm support out to Best Buy, Micro Center, and others. When I called Micro Center, they said they sell Wyze but don’t support them. I bricked a cam pan upgrading the firmware and I have to trash it because support is too frustrating.
What a silly review. Lack of backwards compatibility with the Wyze Chime V1 (which was such a positive in the V1 version) and requiring a legacy chime is a negative, not a positive. This was a very valuable feature that is no longer available. Plus, as he comments, he does not understand how the chime works. Another reviewer who has no clue.
Totally understand your perspective but I'm coming from the perspective of someone who didn't own v1 and already has a legacy chime in my home. As for the chime... read the comments... NOBODY understands what's going on with the chime controller. 🙄 Thanks for taking the time to watch.
@@TechItBeforeYouWreckIt you're missing the point about the chime. There are actually 2 points. One is that v2 departs from v1 and orphans the Wyze Chime. And one that you and many don't understand the use of the capacitor.
@@TechItBeforeYouWreckIt the Wyze Chime was one of the best features of v1. While you didn't have v1, it should still be a detriment. Your existing chime is in only one place. Wyze Chimes could be distributed in far away rooms, basements... Much better
Just installed it and my chime is NOT working. This product is useless garbage because it is not working as described - per specs.
Talk too much
You'd like Less talking in my UA-cam video? 🤔