Here are other webinars you might be interested in: Bitrix24 overview (best webinar to start with) - ua-cam.com/video/1Rj9jn5V7i4/v-deo.html Introduction to Bitrix24 CRM - ua-cam.com/video/EfGBNwEkkGI/v-deo.html Introduction to Bitrix24.Sites - ua-cam.com/video/WTGMlVkQVeU/v-deo.html Introduction to Bitrix24 Telephony - ua-cam.com/video/OGDPXtAnTWQ/v-deo.html Introduction to Bitrix24 HR features - ua-cam.com/video/fcxg23I2g4A/v-deo.html P.S. If you liked Bitrix24.com, don’t forget to share this video and tell others about our free CRM, marketing automation, project management and collaboration platform.
Good morning. We have an onpremise version. At 24:28 you show how to create a custom field. From my user account (not admin), I read: "There are no custom fields to show". Where can I create such fields? We would like to assign new "categories" to tasks. For example: Task 1 -> category: "OnSite" (which would be created as a custom field). Thank you
A few features that woul be awesome if added: - Social Media Management (the ability to manage, schedule and post to social media channels such as; Facebook, Twitter, LinkedIn, Instagram etc...) - Administrator Login / Shadowing (the ability to; while logged in as an admin - login to an employees account and make changes / arrange menu items etc...) - eCommerce Capabilities within Sites (ability to integrate PayPal / Stripe payment processing for digital product / service sales) - Lead Adder (like Hubspot w/ Hunter.io - the ability to quickly 'scrape' a website for emails and relevant information to then add to CRM) We recently switched our ENTIRE company from Hubspot to Bitrix (actually purchasing the self-hosted version very soon) - however there are a few features that are making it a little difficult to fully believe in the big switch. Such as the ability to (like Hunter.io and Hubspot) quickly visit a website - click an extension and 'scrape' a website of email address (as well as the names and positions of those email addresses) and automatically add them to the CRM so the sales team can get in touch with them. Other than these; I really LOVE LOVE LOVE what you guys got going on!
How to Implement a process whereby to complete a task so many sub task has to be completed and When 1 task completed then only 2nd task get activated and when 2nd task completed then 3rd task get activated. Like in case of Order Processing. How to implement that.
As an employee of Independent IBO, it is VERY frustrating learning to use this platform. Seeing a lot of webinars, FROM THE ADMINISRATOR'S VIEW...REALLY?!
I've had the opposite experience. Most users have picked up on it fast. With the exception of a few features. Other crms with even close to this many feature have been a nightmare
@@kevinscott9745 thanks, the most solid platform out there. On top of it all its free. Statements like this don't solve comprehension issues. The right question, surely. For crying out loud lady, who else would train on a product other than the people who created it? Get a grip...
Hi! This option is now available to commercial users only. Don't hesitate to contact our helpdesk if you need assistance - helpdesk.bitrix24.com/ticket.php
There are quite a few similarities and differences. For example, Bitrix24 can be installed on your server, and GSuite can't. Or the fact that GSuite does not have CRM or Project Management like Bitrix24 does. But they are similar in many respects too.
What seems to be the problem? Technical support is only available to commercial users, but it's easily accessed at helpdesk.bitrix24.com/ticket.php and the turnaround time is usually minutes on a workday. Are you sure you aren't confusing technical support (which isn't available to free users) with onboarding consultants that free users can access during the first 30 days inside their accounts, but who can't solve technical issues?
1. I have a "Professional" subscription that I pay $199 per month for. Does that qualify for "commercial use" or does that apply only to self-hosted users? 2. Yes, sometime replies are posted back on the "message chat board" within minutes, but usually it is simply a link to the specific help section in the "help" portion of the site. Most individuals would have gone there first to try and figure out their issue before asking for help. If they don't supply you with the "help section link" then they transfer you to another division within Bitrix24 and thats where the fun begins. I have screenshots that I could post of literally days and weeks before replies. 3. Usually before posting a comment on a UA-cam chat board, one has to become frustrated enough to actually do so and hope that it gets someones attention. In this case, perhaps the better thing to do, other than asking if I am confused, is to try and make contact with me to try and resolve the issue? Now THAT would be great customer support... But no, I am not confused between "technical support" and "free 30 day" support. Again, I pay $199 per month, so if I'm not supposed to get user support when paying that much per month, then why not? Having said all of that, perhaps instead of asking me if I am confused, the better way to handle the situation is to try and make contact with me in some way to resolve the issue. Now THAT would be good user support. ;)
Yes, the Professional plan qualifies you for technical support access. Could you please send your conversation ID numbers to info@bitrix24.com so that I can forward them to our head of technical support quality assurance?
Here are other webinars you might be interested in:
Bitrix24 overview (best webinar to start with) - ua-cam.com/video/1Rj9jn5V7i4/v-deo.html
Introduction to Bitrix24 CRM - ua-cam.com/video/EfGBNwEkkGI/v-deo.html
Introduction to Bitrix24.Sites - ua-cam.com/video/WTGMlVkQVeU/v-deo.html
Introduction to Bitrix24 Telephony - ua-cam.com/video/OGDPXtAnTWQ/v-deo.html
Introduction to Bitrix24 HR features - ua-cam.com/video/fcxg23I2g4A/v-deo.html
P.S. If you liked Bitrix24.com, don’t forget to share this video and tell others about our free CRM, marketing automation, project management and collaboration platform.
Good morning. We have an onpremise version. At 24:28 you show how to create a custom field. From my user account (not admin), I read: "There are no custom fields to show". Where can I create such fields? We would like to assign new "categories" to tasks. For example: Task 1 -> category: "OnSite" (which would be created as a custom field). Thank you
A few features that woul be awesome if added:
- Social Media Management (the ability to manage, schedule and post to social media channels such as; Facebook, Twitter, LinkedIn, Instagram etc...)
- Administrator Login / Shadowing (the ability to; while logged in as an admin - login to an employees account and make changes / arrange menu items etc...)
- eCommerce Capabilities within Sites (ability to integrate PayPal / Stripe payment processing for digital product / service sales)
- Lead Adder (like Hubspot w/ Hunter.io - the ability to quickly 'scrape' a website for emails and relevant information to then add to CRM)
We recently switched our ENTIRE company from Hubspot to Bitrix (actually purchasing the self-hosted version very soon) - however there are a few features that are making it a little difficult to fully believe in the big switch. Such as the ability to (like Hunter.io and Hubspot) quickly visit a website - click an extension and 'scrape' a website of email address (as well as the names and positions of those email addresses) and automatically add them to the CRM so the sales team can get in touch with them.
Other than these; I really LOVE LOVE LOVE what you guys got going on!
Thank you for the insight.
Glad it was helpful!
How to Implement a process whereby to complete a task so many sub task has to be completed and When 1 task completed then only 2nd task get activated and when 2nd task completed then 3rd task get activated. Like in case of Order Processing. How to implement that.
Thank you for your great presentation.
As an employee of Independent IBO, it is VERY frustrating learning to use this platform. Seeing a lot of webinars, FROM THE ADMINISRATOR'S VIEW...REALLY?!
I've had the opposite experience. Most users have picked up on it fast. With the exception of a few features. Other crms with even close to this many feature have been a nightmare
@@kevinscott9745 thanks, the most solid platform out there. On top of it all its free. Statements like this don't solve comprehension issues. The right question, surely. For crying out loud lady, who else would train on a product other than the people who created it? Get a grip...
I don't see a 'Supervise' option on my Bitrix24 free account..How can I add this option? Would greatly help
Hi! This option is now available to commercial users only. Don't hesitate to contact our helpdesk if you need assistance - helpdesk.bitrix24.com/ticket.php
Hi.. I want to ask something that can I use Affiliate Market on Bitrix24?
Hi! Please contact your local Bitrix24 reseller with detailed requirements.
What makes this different than G suite apps
There are quite a few similarities and differences. For example, Bitrix24 can be installed on your server, and GSuite can't. Or the fact that GSuite does not have CRM or Project Management like Bitrix24 does. But they are similar in many respects too.
If only user support existed. One shouldn’t have to wait for days or weeks for a reply...
What seems to be the problem? Technical support is only available to commercial users, but it's easily accessed at helpdesk.bitrix24.com/ticket.php and the turnaround time is usually minutes on a workday. Are you sure you aren't confusing technical support (which isn't available to free users) with onboarding consultants that free users can access during the first 30 days inside their accounts, but who can't solve technical issues?
1. I have a "Professional" subscription that I pay $199 per month for. Does that qualify for "commercial use" or does that apply only to self-hosted users? 2. Yes, sometime replies are posted back on the "message chat board" within minutes, but usually it is simply a link to the specific help section in the "help" portion of the site. Most individuals would have gone there first to try and figure out their issue before asking for help. If they don't supply you with the "help section link" then they transfer you to another division within Bitrix24 and thats where the fun begins. I have screenshots that I could post of literally days and weeks before replies. 3. Usually before posting a comment on a UA-cam chat board, one has to become frustrated enough to actually do so and hope that it gets someones attention. In this case, perhaps the better thing to do, other than asking if I am confused, is to try and make contact with me to try and resolve the issue? Now THAT would be great customer support... But no, I am not confused between "technical support" and "free 30 day" support. Again, I pay $199 per month, so if I'm not supposed to get user support when paying that much per month, then why not? Having said all of that, perhaps instead of asking me if I am confused, the better way to handle the situation is to try and make contact with me in some way to resolve the issue. Now THAT would be good user support. ;)
Yes, the Professional plan qualifies you for technical support access. Could you please send your conversation ID numbers to info@bitrix24.com so that I can forward them to our head of technical support quality assurance?
I've generally gotten help within minutes. There has only been a couple occasions when it took longer than it should have or the answer was to thin
Thanks a lot!!!