This is exactly what I need. Just started breeding fire bellied toads. Honestly wish I could get this in a smaller and XL... I have currently 5 one gal for babies and a 4ft by 5ft pal for the adults
I'm trying to order one of the 18 x 18 right now, but I don't want to get it if it doesn't fit on the small Exo Terra cabinet… I want to make sure that the enclosure will line up with the corner pegs. I haven't been able to find an answer anywhere and it's stressing me out.
Hello Bernice. Please contact our UK division, they will be able to give you more information: Rolf C. Hagen (UK) Ltd. California Dr. Whitwood Industrial Estate Castleford, West Yorkshire WF10 5QH mail to: exo-terra-events.com/ faq.hagencrm.com/?uk or customer.service-uk@rchagen.com Main Switchboard: 01977 556622 Helpline Number 01977 521015. Between 9:00 AM and 5:00 PM, Monday to Thursday and 9:00 AM and 4:00 PM on Friday (excluding Bank Holidays). Websites: exo-terra-events.com/ uk.hagen.com/ Store Locator: uk.hagen.com/WhereToBuy Facebook: facebook.com/Exo-Terra-UK-105165197843124
Hi there, I am planning to buy one of these tank but I have two questions. 1, are there any bigger tanks with drainage built in coming out soon? 2, if I put sand on the bottom of my paludarium for the aquatic session, will it be sucked into the drainage and slowly clog it? What about leftover fish food and such, will it clog the drain? Thank you!
What size is the mesh on the lid please, and on door, the vent, is there mesh in the vent or just holes. can see small drosophila melanogaster flys poping out of those.
Can an led plant light be used over the glass panel? I know you won't be able to use a heat or uvb bulb over that section as they won't penetrate through the glass. I'm worried there isn't enough space for all 3 bulbs
Hello. I bought one of these terrariums yesterday but I can't figure out where to insert the light inside the hood. Could you please help me? Any help would be much appreciated. Duncan from Scotland 🏴
It should be available very soon. Please contact our German division for more info: HAGEN Deutschland GmbH & Co. KG, Lehmweg 99-105, 25488 Holm Service-Hotline: +49 (0) 4103 / 960-2000 Montag - Freitag von 9:00 - 16:00 Uhr mail to: kontakt@rchagen.com kundenservice@rchagen.com Website: exo-terra-events.com/ hagen-deutschland.com/hagen-service/ Facebook: facebook.com/Exo-Terra-Deutschland-103056534723680
I really liked mine until it started to leak after only 2 months. I water checked it for 24 hours prior to setup. Now I have to tear down my bioactive and re-seal everything. If you buy one of these do yourself a favor and seal it yourself with a quality aquarium silicone.
can we open the glass portion of the top independently? If so, how? I noticed it has latches as if it would open but I don’t want to force it up and break it.
You guys really should make a line of tops that have acrylic/plexiglass, as someone who uses your 12×12×12 to house tarantulas ,I know of many people who want acrylic ones for various sizes,the tarantula can get stuck on the mesh and die,this should have been an option ages ago.
Hi Scott, thanks for your message. We are aware of the need for acrylic tops for tarantula keepers. Unfortunately at this time we can't confirm if a terrarium with acrylic top will be developed.
@@exoterratv The design is very reasonable but you should develop the same for larger terrariums. Even the 18" x 18" x 24" is too small for most dart frogs.
Is there a way to replace the door? I ordered one from Josh’s Frogs and it showed up broken. They’re letting me keep the broken tank and they’re sending me a replacement (awesome of them) but if I can order and install a replacement door I can repurpose what is already here for a new project
Availability of Exo Terra products and spare parts will depend on the division for your country of residence. If you let us know, we'll guide you towards the corresponding Hagen - Exo Terra division.
Hi Bob, Please contact our USA division, they will be able to answer your question: U.S.A. : Rolf C. Hagen (U.S.A.) Corp. 305 Forbes Blvd, Mansfield, MA. 02048 Toll Free Number: Customer Service: 1-800-724-2436 Dealer Inquiries: 1-800-353-3444 Between 9:00 am and 5:00 pm (Eastern Standard Time) mail to: customer.service-usa@rchagen.com exo-terra-events.com/ Website: exo-terra-events.com/ usa.hagen.com/ Store locator: usa.hagen.com/WhereToBuy
Just got one of these tanks, and the door is too big. Managed to get it open, and it won't close because it doesn't fit. Hoping I can get it replaced at the store.
Too bad I can’t find the 18 X 18 X 24 tree frog terrarium anywhere near where I live in the Coachella Valley. Very frustrating. I would buy two of them if I could.
Have you tried contacting our US division directly? They should be able to guide you in the right direction U.S.A. : Rolf C. Hagen (U.S.A.) Corp. 305 Forbes Blvd, Mansfield, MA. 02048 Toll Free Number: Customer Service: 1-800-724-2436 Dealer Inquiries: 1-800-353-3444 Between 9:00 am and 5:00 pm (Eastern Standard Time) mail to: customer.service-usa@rchagen.com exo-terra-events.com/ Website: exo-terra-events.com/ usa.hagen.com/ Store locator: usa.hagen.com/WhereToBuy
How can I take the top lid off ? I need to put in a background. I’ve tried lifting it straight up from a completely open position but it won’t come off.
Hello! The LED can be placed above the glass window on top. T5 and a small heat bulb can be placed on the screen in the back, depending on the size of your T5.
They should be available now. Please contact our Canadian division for more info: Canada: Rolf C. Hagen Inc. 20500 Trans Canada Hwy Baie d’Urfé QC, H9X 0A2 Customer Service (Parts and Warranties): Toll Free Number 1-800-55HAGEN (1-800-554-2436) Dealer Support: 1-800-361-6753 Between 9:00 am and 4:30 pm (Eastern Standard Time) faq.hagencrm.com/?en Website: exo-terra-events.com/ ca-en.hagen.com/ Store locator: ca-en.hagen.com/WhereToBuy Facebook: facebook.com/exoterraca
Hello! I want to buy this tank for my two red eyed tree frogs! But I don't know what light to get for the screen/mesh part. I would like to know what the dimensions are!
Hi Geoff, sorry for the late reply. Any Exo Terra Fixture developed for the small terrariums (45 cm/17.7" deep and wide) can be used on top of the frog terrariums. An example is the Exo Terra Compact Top Small PT2226.
I wish Exo Terra tanks were easier to get . I can never find the size I want. The larger tanks don’t seems to readily available, and if they are it’s because people are resealing them for higher prices.
I have a paludarium from Exo terra from 90 cm×60×45. It started leaking after a short while. And the so called 2 year warranty was not given. After 9 months it was in use to long the shop said.
Hello Shane, Please contact our USA division, they will be able to answer your question: U.S.A. : Rolf C. Hagen (U.S.A.) Corp. 305 Forbes Blvd, Mansfield, MA. 02048 Toll Free Number: Customer Service: 1-800-724-2436 Dealer Inquiries: 1-800-353-3444 Between 9:00 am and 5:00 pm (Eastern Standard Time) mail to: customer.service-usa@rchagen.com exo-terra-events.com/ Website: exo-terra-events.com/ usa.hagen.com/ Store locator: usa.hagen.com/WhereToBuy
I'm in Michigan and have been looking for your new 18x18x24 tree frog tank and can't find it anywhere have the cash and have 3 red eye tree frogs that want there new home and can't find it not even on line this is bs that you guys show us a tank that from what I have read most of us want and all have same problem no one can find it were is it for sale and when can I get one cause my frog need a bigger home and this tank has everything I need in a set up for them I have been using exo stuff for ever but if you keep show stuff that we can't get I will just start using another company that has stuff available whats the deal you have this stuff out or not cause another of us want this tank and can't find it anywhere
Hello Dennis. The line was recently launched in the US. Please contact our USA division, they will be able to give you more information: U.S.A. : Rolf C. Hagen (U.S.A.) Corp. 305 Forbes Blvd, Mansfield, MA. 02048 Toll Free Number: Customer Service: 1-800-724-2436 Dealer Inquiries: 1-800-353-3444 Between 9:00 am and 5:00 pm (Eastern Standard Time) mail to: customer.service-usa@rchagen.com exo-terra-events.com/ Website: exo-terra-events.com/ usa.hagen.com/ Store locator: usa.hagen.com/WhereToBuy
@@kenlopez1221 if you're in Michigan I actually found it at the Roadshow in Roseville Michigan if not your local reptile dealer can actually order you on Goodluck took me a month to find one
@@exoterratv hey I finally got one of those new tree frog tanks new features are great love them can I stay when you guys roll out new equipment get it in the stores first before you start advertising it lot of people want this new tank and no one can find it anywhere I just happened to get lucky in this one of the stores I deal with had just got the shipment in that day the new hatch lock for the top excellent idea
@@Ripsaw17 Hi Dennis, since Exo Terra is a global brand, the current global crisis makes it impossible to have everything available at the same time in every country. In the future, this will definitely improve!
I just brought this and it's designed terribly, the top is cheap flimsy plastic with a gap by the edge if the widow that sits on the top. I instantly regret buying it. Exoterra make amazing product so I totally trusted the brand, on this occasion that was a mistake.
@@exoterratv Thank you, and I remain a loyal exoterra customer because I've never been disappointed and quite the opposite until this one off occasion which hasn't put me off your product's in any way.
Hello Shadow! Please contact our UK division, they will be able to give you more information regarding availability of this line in your country: Rolf C. Hagen (UK) Ltd. California Dr. Whitwood Industrial Estate Castleford, West Yorkshire WF10 5QH mail to: exo-terra-events.com/ faq.hagencrm.com/?uk or customer.service-uk@rchagen.com Main Switchboard: 01977 556622 Helpline Number 01977 521015. Between 9:00 AM and 5:00 PM, Monday to Thursday and 9:00 AM and 4:00 PM on Friday (excluding Bank Holidays). Websites: exo-terra-events.com/ uk.hagen.com/ Store Locator: uk.hagen.com/WhereToBuy Facebook: facebook.com/Exo-Terra-UK-105165197843124
Hi Juan. Please contact our USA division, they will be able to answer your question: U.S.A. : Rolf C. Hagen (U.S.A.) Corp. 305 Forbes Blvd, Mansfield, MA. 02048 Toll Free Number: Customer Service: 1-800-724-2436 Dealer Inquiries: 1-800-353-3444 Between 9:00 am and 5:00 pm (Eastern Standard Time) mail to: customer.service-usa@rchagen.com exo-terra-events.com/ Website: exo-terra-events.com/ usa.hagen.com/ Store locator: usa.hagen.com/WhereToBuy
Thanks. I was confused on the drain, but this cleared it up for me.
I can’t lie, it took me way too long to try to figure this drain out thank God for UA-cam tutorials
Me too! The instructions that come with the tank are super confusing and didn't help at all.
Enjoyed that I have 6 exo terras,,and the single door is a very nice idea,,👍👍🏴🇬🇧
That's great to hear Philip. We're glad you like our new terrarium!
glad you guys are updating to the current trend of paludarium
Ce terrarium est super 👍 Je l'ai utilisé dans ma dernière vidéo sur les Dendrobates 😉 Merci Jesse
Marc
Please build an bioactive vivarium in a tutorial video with all good stuff from Exo terra!
Watch Mike Tytula’s video
If Exo Terra was to only use their products the setup would not be bioactive
A really nice enclosure, reminds me of the old habisphere but with a better design.
I’d love to have a few of these looks awsome
I NEED ONE! 👍
Me too
Get one to keep pepe in
This is exactly what I need. Just started breeding fire bellied toads. Honestly wish I could get this in a smaller and XL... I have currently 5 one gal for babies and a 4ft by 5ft pal for the adults
Hi Aaron, thanks for your comments! We know this type is popular, and are definitely planning to incorporate some features in future products!
Been waiting for this. Awesome!
I have both sizes... I haven't set up 18x18x18 yet but I have the 18x18x24 all set up with Dart Frog's in it...
Very nice! I don’t need another tank, but now I want to buy it! 😂
Thank you very much! I just got mine and instructions were a little confusing. I setup drainage system now :)
this is fantastic! exactly what I was looking for
I'm trying to order one of the 18 x 18 right now, but I don't want to get it if it doesn't fit on the small Exo Terra cabinet… I want to make sure that the enclosure will line up with the corner pegs. I haven't been able to find an answer anywhere and it's stressing me out.
Where do you buy this from in UK? Can't see it online
Hello Bernice. Please contact our UK division, they will be able to give you more information:
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
mail to: exo-terra-events.com/
faq.hagencrm.com/?uk or customer.service-uk@rchagen.com
Main Switchboard: 01977 556622
Helpline Number 01977 521015. Between 9:00 AM and 5:00 PM,
Monday to Thursday and 9:00 AM and 4:00 PM on Friday (excluding
Bank Holidays).
Websites:
exo-terra-events.com/
uk.hagen.com/
Store Locator: uk.hagen.com/WhereToBuy
Facebook: facebook.com/Exo-Terra-UK-105165197843124
Thank God, I was looking in how to lift the lid to fit the cables, the instructions weren't on the box!
Nice! Can fruit flies fit through the mesh on the top?
I just got mines!! I love it!!!!
Why does the glass on the top come off? What is its purpose?
This allows it to be replaced easily, in case of breakage.
love the videos❤
Thanks for the love!
Hi there, I am planning to buy one of these tank but I have two questions.
1, are there any bigger tanks with drainage built in coming out soon?
2, if I put sand on the bottom of my paludarium for the aquatic session, will it be sucked into the drainage and slowly clog it? What about leftover fish food and such, will it clog the drain? Thank you!
Hi Wanda, if you use sand, we would recommend adding an extra fine filtration medium like the white aquarium filter mousse to avoid clogging.
Will you ever come out with a 24" wide version?
Hello! We are constantly looking into expanding our range of terrariums. But for the moment there are no new sizes planned to launch.
What size is the mesh on the lid please, and on door, the vent, is there mesh in the vent or just holes. can see small drosophila melanogaster flys poping out of those.
A larger one with more groundspace would ne nice.
Larger one with 90x90x60 would be nice, 45cm deep is NOT enough.
@@tokehgekko9455 id say for 95% of people buying this product 18” is plenty of depth
Can an led plant light be used over the glass panel? I know you won't be able to use a heat or uvb bulb over that section as they won't penetrate through the glass. I'm worried there isn't enough space for all 3 bulbs
Hi Jen, yes that is exactly what it is for. You can place an LED on top of the glass cover for a lush plant growth!
Hello. I bought one of these terrariums yesterday but I can't figure out where to insert the light inside the hood. Could you please help me? Any help would be much appreciated. Duncan from Scotland 🏴
Hi Duncan, which light and which hood did you buy exactly?
When can I buy the product in Germany?
It should be available very soon. Please contact our German division for more info:
HAGEN Deutschland GmbH & Co. KG, Lehmweg 99-105, 25488 Holm
Service-Hotline: +49 (0) 4103 / 960-2000
Montag - Freitag von 9:00 - 16:00 Uhr
mail to:
kontakt@rchagen.com
kundenservice@rchagen.com
Website:
exo-terra-events.com/
hagen-deutschland.com/hagen-service/
Facebook: facebook.com/Exo-Terra-Deutschland-103056534723680
I really liked mine until it started to leak after only 2 months. I water checked it for 24 hours prior to setup. Now I have to tear down my bioactive and re-seal everything. If you buy one of these do yourself a favor and seal it yourself with a quality aquarium silicone.
Omg mine is leaking after 4 months & I did a 24 hour water check too 😩
Hi Mason, please let us know your country of residence, we will guide you towards the corresponding customer service.
what stand is used in this video? Any links to it from any online retailers?
These are the Exo Terra Terrarium Cabinets. www.exo-terra.com/en/products/terrarium_cabinets.php
Can the drain be installed on the older exo terra terrarium with two doors?
Hello Athax, the Exo Terra Natural Terrariums do not have a hole in the bottom, so you can't attach this system as with the Frog Terrariums.
@@exoterratv Would i be able to make a hole for it?
can we open the glass portion of the top independently? If so, how? I noticed it has latches as if it would open but I don’t want to force it up and break it.
Hi Jenny, it can be removed, but this is mainly for replacement purposes.
You guys really should make a line of tops that have acrylic/plexiglass, as someone who uses your 12×12×12 to house tarantulas ,I know of many people who want acrylic ones for various sizes,the tarantula can get stuck on the mesh and die,this should have been an option ages ago.
Hi Scott, thanks for your message. We are aware of the need for acrylic tops for tarantula keepers. Unfortunately at this time we can't confirm if a terrarium with acrylic top will be developed.
@@exoterratv The design is very reasonable but you should develop the same for larger terrariums. Even the 18" x 18" x 24" is too small for most dart frogs.
Is there a way to replace the door? I ordered one from Josh’s Frogs and it showed up broken. They’re letting me keep the broken tank and they’re sending me a replacement (awesome of them) but if I can order and install a replacement door I can repurpose what is already here for a new project
Availability of Exo Terra products and spare parts will depend on the division for your country of residence. If you let us know, we'll guide you towards the corresponding Hagen - Exo Terra division.
@@exoterratv Where can I do that?
Game changer
Just got one half off. Great design. Just 1/2” too big to fit on a wire rack. Otherwise I really like what they’ve done.
I could never figure out the lid lever, any tips?
Hi ricky, are you referring to removing the lid, or simply lifting it as shown in the video?
When are the going on sale in US
Hi Bob, Please contact our USA division, they will be able to answer your question:
U.S.A. :
Rolf C. Hagen (U.S.A.) Corp.
305 Forbes Blvd, Mansfield, MA. 02048
Toll Free Number:
Customer Service: 1-800-724-2436
Dealer Inquiries: 1-800-353-3444
Between 9:00 am and 5:00 pm (Eastern Standard Time)
mail to: customer.service-usa@rchagen.com
exo-terra-events.com/
Website:
exo-terra-events.com/
usa.hagen.com/
Store locator: usa.hagen.com/WhereToBuy
Just got one of these tanks, and the door is too big.
Managed to get it open, and it won't close because it doesn't fit. Hoping I can get it replaced at the store.
Hello Dustin, sorry for the late reply! Did you get help in the store?
How many dart frogs would you recommend in the 18x18x18 option?
That will depend on the species. What kind of species are you planning to keep in there?
Too bad I can’t find the 18 X 18 X 24 tree frog terrarium anywhere near where I live in the Coachella Valley. Very frustrating. I would buy two of them if I could.
Have you tried contacting our US division directly? They should be able to guide you in the right direction
U.S.A. :
Rolf C. Hagen (U.S.A.) Corp.
305 Forbes Blvd, Mansfield, MA. 02048
Toll Free Number:
Customer Service: 1-800-724-2436
Dealer Inquiries: 1-800-353-3444
Between 9:00 am and 5:00 pm (Eastern Standard Time)
mail to: customer.service-usa@rchagen.com
exo-terra-events.com/
Website:
exo-terra-events.com/
usa.hagen.com/
Store locator: usa.hagen.com/WhereToBuy
When will this be available in mexico?
Please contact a local Exo Terra retailer, they will be able to tell you more about the availability in your country.
How can I take the top lid off ? I need to put in a background. I’ve tried lifting it straight up from a completely open position but it won’t come off.
Hello! Sorry for the late reply, when lifted up, the screen can be slid out of the clips at the back of the top.
How many gallons is the big one
The Tree Frog terrarium is about 32 gallons.
I've lost my inlet ports! How can I get replacements? :(
Hi Hones, are you referring to the cable holders?
For anyone who has purchased one of these, are you able to have both T5, LED, and small heatbulb on top?
Hello! The LED can be placed above the glass window on top. T5 and a small heat bulb can be placed on the screen in the back, depending on the size of your T5.
When will these become available in Canada?
I live in Montreal, and I saw the dart frog version in this video at my local reptile pet shop.
They should be available now. Please contact our Canadian division for more info:
Canada:
Rolf C. Hagen Inc.
20500 Trans Canada Hwy
Baie d’Urfé QC, H9X 0A2
Customer Service (Parts and Warranties): Toll Free Number 1-800-55HAGEN (1-800-554-2436)
Dealer Support: 1-800-361-6753
Between 9:00 am and 4:30 pm (Eastern Standard Time)
faq.hagencrm.com/?en
Website:
exo-terra-events.com/
ca-en.hagen.com/
Store locator: ca-en.hagen.com/WhereToBuy
Facebook: facebook.com/exoterraca
my local exotic pet shop has 4 or more of these , i get mine on Wed
Hello! I want to buy this tank for my two red eyed tree frogs! But I don't know what light to get for the screen/mesh part. I would like to know what the dimensions are!
Hi Geoff, sorry for the late reply. Any Exo Terra Fixture developed for the small terrariums (45 cm/17.7" deep and wide) can be used on top of the frog terrariums. An example is the Exo Terra Compact Top Small PT2226.
Is there going to be a new exo terra 36x18x18?
Hi, we can't promise anything regarding new sizes for the moment, but that could be a possibility in the future.
Can you remove the lid on these tanks.
Yes, they are completely removable!
@@exoterratv Are you planning on releasing 60x45x45cm size
Where can I get the light that u have on top of the tank
The light is our Exo Terra TerraSky, it should be available at your local Exo Terra retailer.
How do I pass water pump wire ?
There are cable inlets at the top back side of the terrarium: these can be used to pass misting tubing or electrical wires.
Does it come in 36x18x36 yet?
Hello Giovanni, not yet, but we'll make sure to update you if it does!
Can I use the tree frog one for Dart frogs also?
Hello Andy, of course you can! Only the size if these terrariums is different.
does anyone know how much water the 18x18x24 holds? I cant seem to find the answer anywhere
Hi Damon, it holds about 13 Liter or 3,4 Gallon.
Can I please have this product delivered to me?
Unfortunately we don't sell directly.
Mine is leaking & it just got it Dec 2021! What is the warranty on this?
Hello, we're sorry to hear that. What is your country of residence?
@@exoterratv US
I want one 🥰 But I guess it's going to taka a while before they arrive in the Netherlands 🙈
Hello Sandra, they should have arrived in the Netherlands a few months before you posted this message.
I wish Exo Terra tanks were easier to get . I can never find the size I want. The larger tanks don’t seems to readily available, and if they are it’s because people are resealing them for higher prices.
Hello Heather, we're sorry to hear that. In which country are you living?
@@exoterratv in the US. I have been trying to find a 18x18x36 for months. Places that have them in stock won’t ship, and they are in other states.
I NEED ONE
I have a paludarium from Exo terra from 90 cm×60×45. It started leaking after a short while. And the so called 2 year warranty was not given. After 9 months it was in use to long the shop said.
Hello, we're sorry to hear you experienced a problem with one of our terrariums. What is your country of residence?
@@exoterratv
Hallo, I am from Holland.
Does anyone know the MSRP on these?
Love this apart from the mesh, it’s still too large and sharp for darts
Hi AG, the mesh is perfectly safe for dart frogs and any type of other amphibians or reptiles.
@@exoterratv Ive seen some peoples frogs get skin tears from mesh tops when they jump into them unfortunately, but good to know 👌🏼
Where are these available? I can’t find them anywhere in US
Hello Shane, Please contact our USA division, they will be able to answer your question:
U.S.A. :
Rolf C. Hagen (U.S.A.) Corp.
305 Forbes Blvd, Mansfield, MA. 02048
Toll Free Number:
Customer Service: 1-800-724-2436
Dealer Inquiries: 1-800-353-3444
Between 9:00 am and 5:00 pm (Eastern Standard Time)
mail to: customer.service-usa@rchagen.com
exo-terra-events.com/
Website:
exo-terra-events.com/
usa.hagen.com/
Store locator: usa.hagen.com/WhereToBuy
Please don't forget to sell it in Italy too. 🙂
Hello, please contact our distributor for Italy for more information: www.askollaquarium.com/en-us/home-en
Can you make a 36 in tall
Hi Joseph, we can't promise anything regarding new sizes for the moment, but that could be a possibility in the future.
But how do i buy one?
What is your country of residence?
@@exoterratv US! I have a pacman frog That would love an upgrade!
I'm gonna need a bigger house
Understandable :D
I'm in Michigan and have been looking for your new 18x18x24 tree frog tank and can't find it anywhere have the cash and have 3 red eye tree frogs that want there new home and can't find it not even on line this is bs that you guys show us a tank that from what I have read most of us want and all have same problem no one can find it were is it for sale and when can I get one cause my frog need a bigger home and this tank has everything I need in a set up for them I have been using exo stuff for ever but if you keep show stuff that we can't get I will just start using another company that has stuff available whats the deal you have this stuff out or not cause another of us want this tank and can't find it anywhere
I have the same problem, been looking for it over two weeks and nothing
Hello Dennis. The line was recently launched in the US. Please contact our USA division, they will be able to give you more information:
U.S.A. :
Rolf C. Hagen (U.S.A.) Corp.
305 Forbes Blvd, Mansfield, MA. 02048
Toll Free Number:
Customer Service: 1-800-724-2436
Dealer Inquiries: 1-800-353-3444
Between 9:00 am and 5:00 pm (Eastern Standard Time)
mail to: customer.service-usa@rchagen.com
exo-terra-events.com/
Website:
exo-terra-events.com/
usa.hagen.com/
Store locator: usa.hagen.com/WhereToBuy
@@kenlopez1221 if you're in Michigan I actually found it at the Roadshow in Roseville Michigan if not your local reptile dealer can actually order you on Goodluck took me a month to find one
@@exoterratv hey I finally got one of those new tree frog tanks new features are great love them can I stay when you guys roll out new equipment get it in the stores first before you start advertising it lot of people want this new tank and no one can find it anywhere I just happened to get lucky in this one of the stores I deal with had just got the shipment in that day the new hatch lock for the top excellent idea
@@Ripsaw17 Hi Dennis, since Exo Terra is a global brand, the current global crisis makes it impossible to have everything available at the same time in every country. In the future, this will definitely improve!
I just brought this and it's designed terribly, the top is cheap flimsy plastic with a gap by the edge if the widow that sits on the top.
I instantly regret buying it. Exoterra make amazing product so I totally trusted the brand, on this occasion that was a mistake.
O and to add, the box with the drain inside was glued to the bottom.
Also why do you guys put stickers to the bottom of the glass?
Hi Dave, thanks for your comments, we'll make sure to pass on your remarks to the product development department. Have a great day.
@@exoterratv Thank you, and I remain a loyal exoterra customer because I've never been disappointed and quite the opposite until this one off occasion which hasn't put me off your product's in any way.
This guy thinks he's mr Rodgers
Are the nozzle holes compatible with the mistaking system?
When will this be available in England?
Hello Shadow! Please contact our UK division, they will be able to give you more information regarding availability of this line in your country:
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
mail to: exo-terra-events.com/
faq.hagencrm.com/?uk or customer.service-uk@rchagen.com
Main Switchboard: 01977 556622
Helpline Number 01977 521015. Between 9:00 AM and 5:00 PM,
Monday to Thursday and 9:00 AM and 4:00 PM on Friday (excluding
Bank Holidays).
Websites:
exo-terra-events.com/
uk.hagen.com/
Store Locator: uk.hagen.com/WhereToBuy
Facebook: facebook.com/Exo-Terra-UK-105165197843124
Where can you buy one of these tree frog terrariums?
If you wish to know which sizes are available, it is best to contact the Hagen - Exo Terra division responsible for your country.
When will these be available in the US?
Hi Juan. Please contact our USA division, they will be able to answer your question:
U.S.A. :
Rolf C. Hagen (U.S.A.) Corp.
305 Forbes Blvd, Mansfield, MA. 02048
Toll Free Number:
Customer Service: 1-800-724-2436
Dealer Inquiries: 1-800-353-3444
Between 9:00 am and 5:00 pm (Eastern Standard Time)
mail to: customer.service-usa@rchagen.com
exo-terra-events.com/
Website:
exo-terra-events.com/
usa.hagen.com/
Store locator: usa.hagen.com/WhereToBuy