Is American Airlines bad? A trip report from San Francisco to Chicago on the Boeing 737-800

American Airlines (AA) seems to have no love from consumers. Indeed, AA is often not ranked as one of the best airlines in the USA. Delta seems to be getting all the hype, United has improved, and even airlines such as Southwest, Hawaiian and Alaska Airlines have better customer satisfaction than AA.
So…how bad is American, really?
On a trip to Canada in September 2024, I had the chance to a mainline American Airlines service from San Francisco to Chicago. Find out how that went in this redeye flight review on board one of the airline’s Boeing 737-800.
TLDW: It’s not as bad as you think!
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FLIGHT INFORMATION
Airline: American Airlines
Flight Number: AA 1910
Aircraft: Boeing B737-800
Flight time: 3.5 hours
From: San Francisco International Airport (SFO)
To: Chicago O’Hare International Airport (ORD)
When: September 2024
OTHER DETAILS
Total Price: SGD 313 for a two-flight itinerary
Booking Class: Y
Additional notes: I self-funded this trip
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