Deep Learning with PolyAI: Generative AI - Build or Buy (and why!)

Damien and Nikola, co-founder and CEO of PolyAI, engage in a spirited discussion about the strategic decisions businesses face regarding AI adoption within the enterprise. They explore the nuances of building vs. buying AI solutions, particularly conversational AI, for enhancing customer service and operational efficiency. They cover the considerations of internal capabilities, cost, time, and the importance of a specialized AI competency center. With insights from PolyAI's real-world examples, they also touch on the challenges of internal project management, the necessity of weighing user experience, and the potential pitfalls of underestimating the complexities of crafting effective AI-driven customer interactions.
00:56 The Great Debate: Building vs. Buying AI for Enterprises
05:50 Exploring the Build Approach: Challenges and Considerations
25:31 The Buy Approach: Leveraging Vendor Expertise and Solutions
32:41 Wrapping Up: Making the Right Choice for Your Organization
Get the complimentary guide on Voice AI: Build or buy? here: poly.ai/guides...
#ai #automation #enterprisesolutions #appdevelopment #generativeai #conversationalai

[@moolavar9452]

1st

[@polyaivoice]

Crushed it.