I agree with you that Singapore Airlines has a good reputation but personally I am certainly confused as to why. In-air service is as good as United or Cathay Pacific or other airlines, but in terms of on-ground experiences they are certainly at the back of the pack. Website, telephone support (the Indian call center did not speak adequate English to help the American-based caller and had no information other than up-selling insurance), and especially the website are all lacking. Truly a second rate airline. I can only guess that they pay review sites to bump up their reputation. And I would have to agree with HengryGoh down below; MH Satay is so much better.
![Testing WORLD's BEST REGIONAL BUSINESS CLASS [SINGAPORE AIRLINES]](http://i.ytimg.com/vi/LJCeGIUWa3M/mqdefault.jpg)
![Testing WORLD's BEST REGIONAL BUSINESS CLASS [SINGAPORE AIRLINES]](/img/tr.png)
Excellent video!
If you like the satays on SQ, wait till you try the original satays on MH flights.
Need to fly them!
I agree with you that Singapore Airlines has a good reputation but personally I am certainly confused as to why. In-air service is as good as United or Cathay Pacific or other airlines, but in terms of on-ground experiences they are certainly at the back of the pack. Website, telephone support (the Indian call center did not speak adequate English to help the American-based caller and had no information other than up-selling insurance), and especially the website are all lacking. Truly a second rate airline. I can only guess that they pay review sites to bump up their reputation. And I would have to agree with HengryGoh down below; MH Satay is so much better.
I had a really good experience on SQ from JFK-SIN, but didn´t do video in this format. Maybe I can make a short.
Kak lna danial mok ...airport changi bag hotel ..dekat tidur anak
Singapore airlines not as good as Qatar.
I agree. Singapore should do better to maintain their reputation.