PowerXL Air Fryer Grill Combo: How to Operate Short Video | As Seen on TV

Поділитися
Вставка
  • Опубліковано 27 сер 2024

КОМЕНТАРІ • 142

  • @dougschust1
    @dougschust1 Рік тому +21

    I am very happy with the Cosori Air Fryer. It's the perfect size for the two of us. I like the fact there's very little oil being used - that helps with cooking a bit healthier ua-cam.com/users/postUgkxD4Qeo-HRLxMfom_PDinM_SBfes00qJsB for the two of us. The biggest tip is do not put parchment paper - the pre-cuts are very nice - in the basket during the pre-heat setting. You will catch it on fire. Also use Avocado Oil if you're using oil. It has a high smoke point to it. UA-cam has been great with finding recipes for the Air Fryer.

  • @charlesdeliberis239
    @charlesdeliberis239 3 роки тому +13

    im getting this for christmas cus i do alot of cooking

  • @TheRivers5538
    @TheRivers5538 Рік тому +6

    Does anyone know how to stop the beeping when turning the dial??……

  • @cashley381
    @cashley381 6 місяців тому +2

    Was thinking about buying one because Dante has one. After reading these reviews...
    NO WAY!😢

  • @douglashomma3766
    @douglashomma3766 3 роки тому +4

    Using our power xl for first time. Made 6 burger patties and some fries. It’s pretty cool.

  • @flava2u
    @flava2u 3 роки тому +4

    I just air fried some red snapper filets and steamed some greenbeans and it was great. I also seared a roast and it's now cooking. Be nice if I could add pics tho.

  • @melodycrawford9943
    @melodycrawford9943 3 роки тому +5

    We got one for Christmas and my husband loves it !!!!

  • @gladpower3548
    @gladpower3548 3 місяці тому

    When I press start, my timer goes funny, first time using it, thank you

  • @mikemarcus8676
    @mikemarcus8676 Рік тому +4

    Whenever I want to use my air fryer an E7 code appears on the display screen. What does that mean and how do I correct it?

  • @yanelisvelazquez1817
    @yanelisvelazquez1817 2 роки тому +6

    Okay but why is it beeeping that l have to close the lid when the lid is already closed?

    • @lisbethsofia96
      @lisbethsofia96 Рік тому +1

      Did you figure this out?

    • @riot_cats
      @riot_cats Рік тому +3

      Hey it depends on what you're doing. If you don't have the black fan lid inserted fully, it may display that message. Or you might be using the wrong lid for what you're doing, like steaming needs the glass lid, etc.

    • @GavinStreets
      @GavinStreets 11 місяців тому +1

      If you’re frying the lid stays open like a skillet

  • @SaadMuhammad-bq3rz
    @SaadMuhammad-bq3rz 24 дні тому

    We got one yesterday and need to learn a lot of things 😅

  • @jphone9200
    @jphone9200 2 роки тому +3

    How do I turn off the beep

  • @mazolacolston7592
    @mazolacolston7592 6 місяців тому +1

    What kind of air fryer liner do you use in the power xl grill an air fryer

  • @brendajones4683
    @brendajones4683 3 роки тому +15

    I like to see the in person tips on the Q, but they Don't show you how to actually prepare the food for cooking, The Blue Jean Chef would Always show you from prep to cooking.All of the people doing the advertising should do this. On the Q they don't tell you If you need oil or anything. They just show the food IN the fryer. BUMMER!!!!!

  • @MariaOrtega-zb6ig
    @MariaOrtega-zb6ig 7 місяців тому +1

    It really works thank you 😊😊😊❤❤

  • @sycamore979
    @sycamore979 4 місяці тому

    Didn't know if I could do that .Thanx😊😊

  • @omaradame4439
    @omaradame4439 Рік тому +2

    Mine stopped blowing hot air, does any one have the same problem? Or knows how to fix it?

    • @tyradenise8067
      @tyradenise8067 Рік тому

      This happened to us too!! The air fry and bake setting won’t blow hot air but all the other settings work fine.

  • @alexomar2407
    @alexomar2407 2 роки тому +2

    made steaks, fries, biscuits and everything was amazing...trying chicken breasts and steamed vegetables next

  • @idaxua7811
    @idaxua7811 6 місяців тому

    we opened our newly bought just this week. I tried to grill , after pre-heat ( food alreaddy inside) it would say "add food" and keep on beeping. What should we do?? I read the manual but it doesnt say anything about warning of "add food". Can someone please let me know. Appreciate it

  • @mussussh7220
    @mussussh7220 Місяць тому

    I got one its not working not heating anymore 😕 anyone knows how to fix ?

  • @jessica.m.brooks
    @jessica.m.brooks 3 роки тому +5

    It's be nice if there were recipes for the thing. Every recipe in the included book is for air fry. That's 11 other settings with *nothing*

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi Jessica Brooks, please visit the link below for you to check the available recipes for the PowerXL Combo AirFryer.
      ua-cam.com/play/PLfjLSVtYBEArTby6DsJSGuLSw6CFrbAy2.html
      You can also experiment with your recipes or use any cookbook that is available to you. You do not need to select a preset function. Simply choose the time and temperature that suits your taste.

    • @sarahlear9438
      @sarahlear9438 2 роки тому +1

      I just bought this a couple days ago I cannot figure out how to even use it I ended up saying forget it it and cooking the old fashioned way stove oven there is no description how to use it in the owners manual I has googled no help at all I am about to take it back to the store honestly not worth the aggravation

    • @jeffharder8706
      @jeffharder8706 2 роки тому

      @@sarahlear9438 what do you mean no directions? What do you think this video is? There’s also a small recipe book included. It’s super intuitive

    • @coolguy3732
      @coolguy3732 Рік тому

      @@jeffharder8706 This guy drones on with vague scripted info. The delay timer doesn’t work with the air fry preset

  • @eileeniglesias2361
    @eileeniglesias2361 3 роки тому +3

    I have this product and it beeps constantly, whenever you turn the dial and as the timer stops. Is there a way to completely turn off the beeping? Its very loud and annoying

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi Eileen Iglesias, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!

    • @sarahlear9438
      @sarahlear9438 2 роки тому

      that's another thing about this I do not know how to even adjust the time the heating and how to change it from bake saute etc the manual is useless too

    • @CityHustleHD
      @CityHustleHD 2 роки тому

      I just bought one & there’s no beep when the timer ends. I wished it did so I can know when the food is ready without looking at it

  • @CAPTNOIZE
    @CAPTNOIZE 8 місяців тому

    I had this less than 6 months, shuts off in grill mode. Got it as a present, so no receipt. Error code 7 appears. How do I fix this..?

  • @galaorlovsky9129
    @galaorlovsky9129 Рік тому +1

    What should I do if grill stop heating?

  • @dragonshadow3703
    @dragonshadow3703 6 місяців тому

    How do you stop the beeping

  • @traveling_baja_cat8354
    @traveling_baja_cat8354 3 місяці тому

    Bought new and the fan does NOT come on, so disappointed in this product😢.

  • @leilabekly
    @leilabekly Рік тому

    Less than 1 year I bought in Walmart one. I was cleaning and I notice oxide next to the heater. I don’t want to keep using it, because it can contaminate my food with oxide.
    How you can help me please.

  • @karenwalden8512
    @karenwalden8512 2 роки тому +2

    I'm new to the PowerXL. I have tried grilling hamburgers twice and wasn't pleased with the result. For one thing, they were still raw in the center even after cooking for specified time. Secondly, how do I keep the patties from shrinking up? The videos always show them turning out perfectly.

    • @trshxgod8040
      @trshxgod8040 2 роки тому +5

      Patties will shrink depending on fat content.

    • @EazyE864
      @EazyE864 Рік тому +1

      You want higher fat content for a handmade patty. And make sure it’s evenly press FLAT. Not too thin and if you have to, press your thumb down in the middle. Play with lower heat settings too to ensure everything cooks all the way through

  • @jimwoloschek1983
    @jimwoloschek1983 3 роки тому +4

    How do you disable beeping?

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi Jim Woloschek, once the appliance is plugged in, it will beep once. The screen will light up. The appliance will beep once the water reaches the desired temperature. Add the sealed bags to the water. The timer begins once the appliance has reached the desired temperature and will beep again once the timer has expired.

    • @jimwoloschek1983
      @jimwoloschek1983 3 роки тому +7

      @@PowerXLproducts it beeps with every setting change and 10 times as notification temp is reached, time has expired, or lid is opened. Nothing stops the beeping once it begins. Is it possible to muffle or completely disable the beeper?

    • @TheStupidityObserver
      @TheStupidityObserver 3 роки тому +1

      I agree, it is a rather noisy machine. Very effective but noisy.

    • @AnonX1
      @AnonX1 2 роки тому +1

      @@jimwoloschek1983 There WAS a amzing video on how to disable this, I'm looking everywhere trying to find it again

    • @mattstone8878
      @mattstone8878 7 місяців тому +1

      ​@@PowerXLproducts HOW CAN WE DISABLE THE BEEPS?

  • @crystaljuarez9688
    @crystaljuarez9688 11 місяців тому

    I love this air fryer but I'm on my second one already cuz they just all the sudden will stop getting hot. It turns on but doesn't get hot. Anyone else have this problem?

  • @cadillacdeville5828
    @cadillacdeville5828 3 роки тому +1

    I just bought this and used it last night. How does it grill if the air fryer top is on? 🤔🤔🤔

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi Cadillac Deville, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!

  • @gwenanderson8153
    @gwenanderson8153 Рік тому

    My unit is peeling its not that old I didn't keep the receipt

  • @BRADST3RR
    @BRADST3RR 3 роки тому +1

    our airfryer when we plug it in just blinks all lights and keeps beeping what happened

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi BRAD, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!

    • @Megacab24
      @Megacab24 Рік тому +1

      Did you ever figure out how to fix the problem? Mine is doing the same exact thing

  • @yr8211
    @yr8211 2 роки тому +1

    Mine stopped blowing hot air… does anyone know how to fix this issue?

    • @PowerXLproducts
      @PowerXLproducts  2 роки тому

      I am sorry to hear that you are experiencing issues. Please reach out to customer service for assistance. You can call customer service at 973-287-5129 or email info@tvcustomerinfo.com

  • @user-ox2et5wd8c
    @user-ox2et5wd8c 10 місяців тому

    I HAVE ONE AND IT'S BRAND-SPANKING-NEW WORKS FINE OR WORKED FINE COOKING GRILLED SANDWICHES AIRFRYER I WENT TO SIMMER OR SAUTE SOME CABBAGE AND IT WENT COOKING EVEN WHEN I HAD IT ON KEEP WARM AND MADE A FUNNY SOUND NOW WHEN I GO TO COOK SOMETHING IT'LL ONLY STAY ON FOR ABOUT 30 SECONDS THEN IT'LL COMPLETELY SHUT UP OFF OR TURN ALL THE POWER OFF! HELP!

  • @dfadden62
    @dfadden62 3 роки тому +2

    Got mine today and the timer doesn't work. All I get is a rectangle of dashes with a cursor that goes around and around like a race car going around a track. How do I fix this? Your customer service via phone does nothing to help me. I do not want to send it back to QVC as I already threw away all the packing material (silly me, I thought the brand new item would work).

    • @maryjanechapman6515
      @maryjanechapman6515 3 роки тому +1

      You have to set the timer and temp separately. You get the circle when there’s no time on the screen.

    • @katemoffitt1641
      @katemoffitt1641 3 роки тому +2

      I had the same problem and it says that the timer kicks in when it reaches cooking temperature. I tried to see if selecting delay mode for 30 minutes would help but it still had a rotating rectangle at the end of the delay period instead of the actual timer. So... I left it alone and didn’t touch anything and finally it beeped and the timer kicked in when the unit reached its cooking temp. It was at least 10 minutes later. I hope this helps.

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi DeityFree Dee, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!

  • @FlavioMarceloSousa35
    @FlavioMarceloSousa35 Рік тому

    It looks good but can you fit a whole chicken? Not big enough!

  • @tracydomneys2030
    @tracydomneys2030 Рік тому

    I love it but I can't get the timer set above 59:00 minutes. Anyone who has it knows how to set it above 59:00 minutes?

  • @teebee6149
    @teebee6149 2 роки тому

    There are led light dashes across the display. How do I turn them off?

    • @PowerXLproducts
      @PowerXLproducts  2 роки тому

      Hi Tandy Burnam, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!

  • @lilqmix732
    @lilqmix732 8 місяців тому

    Does anyone have a resolution for your air fryer saying error coding "E7” on selective modes

    • @CAPTNOIZE
      @CAPTNOIZE 8 місяців тому

      Called customer service, I was told it'sunrepairable. Since it was a gift, I don't have any receipt. Was told to buy a new one... Really..???😤😡

  • @thewomble
    @thewomble 10 місяців тому

    Can you change the temperature reading from F to C?

    • @supersayiangoku4
      @supersayiangoku4 2 місяці тому

      This we brought one the other day and it all in Spanish and it’s stuck on C

  • @antwannrhett1012
    @antwannrhett1012 2 роки тому +1

    Mine won’t heat up anymore

    • @PowerXLproducts
      @PowerXLproducts  2 роки тому

      Hi MR_Rhett 803, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!

  • @yolanda2129
    @yolanda2129 2 роки тому +1

    Omg this grill is crap!! I used it twice and now it gives a lid error message I called power XL and got NO HELP I should of stuck with my ninja

    • @PowerXLproducts
      @PowerXLproducts  2 роки тому

      Hi, I am very sorry to hear about your experience with our product. Please reach out to customer service for assistance. You can call customer service at 973-287-5129 or email info@tvcustomerinfo.com

  • @mrsmelodymckinney
    @mrsmelodymckinney Рік тому

    I just wanted to cook some chicken thighs and make the bbq on the grill. I cant fine any ideas for doing this. It gives chicken wings but nothing else. Can anyone help please?

  • @Big_Von45
    @Big_Von45 2 роки тому +1

    All I see on the display is dashing lines. It won't respond to the knob when I turn it. I WAS excited about this product. Now I'm not. Customer service is worthless when it's evening time and they're closed when you're trying to make dinner.

    • @PowerXLproducts
      @PowerXLproducts  2 роки тому

      Thank you for your valued feedback. Please reach out to customer service for assistance. You can call customer service at 973-287-5129 or email info@tvcustomerinfo.com

  • @thehunter_3414
    @thehunter_3414 3 роки тому

    I made chicken today it was great.

  • @alexomar2407
    @alexomar2407 2 роки тому

    does anyone know if you can purchase an extra inner pot for this model: powerxl grill air fryer combo 12 in 1?

    • @PowerXLproducts
      @PowerXLproducts  2 роки тому +3

      You sure can. Visit powerxlproducts.com/combo_parts_powerxl_combo to purchase.

  • @YaBoy_Yousef
    @YaBoy_Yousef 8 місяців тому

    What he said translated to English is “I m fine going to sleep goodnight zz z” I’m not even joking and the spelling errors for that text are what he said 💀

  • @moniquemoore4953
    @moniquemoore4953 2 роки тому

    I did not get a glass lid??

    • @PowerXLproducts
      @PowerXLproducts  2 роки тому

      Hi Monique Moore, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!

  • @diamondperion2803
    @diamondperion2803 3 роки тому

    I keep trying to use mine. It keeps saying E7 what does that mean?

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi Diamond Perion, please contact our phone team at 973-287-5177 for further assistance. Our representatives will be happy to answer any questions you have Monday-Friday from 9AM-5PM EST and Saturday-Sunday 9AM-5PM EST.

  • @sherrytubbs9727
    @sherrytubbs9727 2 роки тому

    Grill steaks in Air fryer power xl

  • @christoskay
    @christoskay 3 роки тому

    Just bought one.. I’m not too sure why it keeps beeping.

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi christós kay, once the appliance is plugged in, it will beep once. The screen will light up. Also, the appliance will beep once the water reaches the desired temperature. The timer begins once the appliance has reached the desired temperature and will beep again once the timer has expired.

    • @sarahlear9438
      @sarahlear9438 2 роки тому

      It beeps it impossible to choose if u want to bake saute slow cook it pike chooses what it want to do this thing is not what it says it is those who love the power xl I do not know how I can't even figure out how to use it the manual is useless too no description how to adjust or use it the recipes r not what I want to make rite now i will be returning it first thing on monday morn this thing is not even worth the aggravation

    • @sarahlear9438
      @sarahlear9438 2 роки тому

      hai power XL commenting on everybody comments or questions the advice u r giving is not even accurate I just tapped the link u said customer service live chat from 9am-11pm well that is a lie the response I got was sorry we r currently closed the times was til 5pm so before u comment or give helpful advice atleast be accurate also the settings are impossible to adjust I will be returning the piece of shit to target first thing Monday morn

  • @dianafigueroa7189
    @dianafigueroa7189 2 роки тому

    X que no trasmiten en español

  • @christophergoode7423
    @christophergoode7423 3 роки тому

    I can't seem to get that smoked oil smell out of mine after 7 burns..it makes my food and house smell like smoke

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi christopher Goode, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!

  • @williamhlewis1281
    @williamhlewis1281 3 роки тому

    I would like to buy a Nonstick Grill Plate so I will have to is this possible

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi William H Lewis, please contact our phone team at 973-287-5100 to check the availability of the item. Our representatives will be happy to answer any questions you have Monday-Friday from 9AM-5PM EST and Saturday-Sunday 9AM-5PM EST.

  • @linanajih1364
    @linanajih1364 Рік тому

    Salve ho comprato power xl air ho bisogno traduzione in italiano grazie

  • @leotakleewein7311
    @leotakleewein7311 3 роки тому +1

    I have lots of Q
    Do you have a q an a place?

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi Frederick DeWayne Powe, thank you for choosing our product. We are sure that you will love it.

  • @rachelwippert6887
    @rachelwippert6887 2 роки тому

    How do you preheat?

    • @PowerXLproducts
      @PowerXLproducts  2 роки тому +1

      Depending on the mode the unit is in, it will preheat automatically prior to the timer count down starting.

    • @shelly3829
      @shelly3829 Рік тому

      @@PowerXLproducts ~ Hi 😊 Ummm my daughter bought one & I think they're great 💖 I've learned how to set it , temp , what type of cooking, timer. But I went to make one of my favorites , baked potatos & I got it all together & set & instead of starting it flashed the word Pot on the timer screen. Soooo I was wondering if you could help me out on that seeing as I can't find the owners manual. Thanks for your time & Help 😊🌸🌿

  • @cjmarie8326
    @cjmarie8326 3 роки тому

    I'm using my XL for the first time making macaroni and cheese from enclosed recipe pamphlet. I selected slow cooker, 190 temp and put timer on for 4 hours. It's been "circling" to preheat for 30 minutes and doesn't seem to be getting warm! Any suggestions?

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому +1

      Hi CJ Marie, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!

    • @sarahlear9438
      @sarahlear9438 2 роки тому +1

      this thing is impossible how do u selecting the cooking on it

    • @freshdose1
      @freshdose1 Рік тому +1

      @@sarahlear9438 Idk how you are so confused. I literally never cooked in my life and just started using this thing and its so simple and easy. Makes most things simple and easy to

  • @tgr.4550
    @tgr.4550 2 роки тому

    I just ordered mine from Target

    • @Badoopboop
      @Badoopboop 3 місяці тому

      BEEP BEEP BEEP BEEP BEEP BEEP BEEP BEEP

  • @Badoopboop
    @Badoopboop 3 місяці тому

    The beep makes me want to die….

  • @patricia.soulbluesdarden6577
    @patricia.soulbluesdarden6577 3 роки тому +2

    I would like to no the grill plat how do I place up or down. And do I place the bowl in it to air fry ?

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому

      Hi Patricia. soul blues Darden, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!

    • @GCardDell89
      @GCardDell89 3 роки тому

      This my question 2

    • @eckofame
      @eckofame 3 роки тому

      Read the owner’s manual 😂😂😂

    • @deejay1921
      @deejay1921 2 роки тому

      Do you need to use the grill plate for frying too?

    • @moneymyers
      @moneymyers 2 роки тому

      @@deejay1921 yes

  • @hassanmohamud3096
    @hassanmohamud3096 3 роки тому

    Can I bake pizza with this?

    • @PowerXLproducts
      @PowerXLproducts  3 роки тому +1

      Hi North StarState, we do not have a recipe for pizza. However, you can visit the link below to check the available recipes for the Power XL Grill AirFryer Combo.
      www.tristarcares.com/wp-content/uploads/2020/07/PXL-GAFC_RB_TP_ENG_V2_200811_Web.pdf
      You can also experiment with your recipes or use any cookbook that is available to you. You do not need to select a preset function. Simply choose the time and temperature that suits your taste.

  • @joeblow9850
    @joeblow9850 9 місяців тому

    Did anyone seriously need to be told “The plug needs to be plugged into an outlet”!? No sheit? Really? 🤷‍♂️😫

  • @nandep2149
    @nandep2149 Рік тому

    You are not helping to answer questions here @PowerXL. On almost every question, you answer by telling customers to go to the companies live chat during specific hours. Why do you post on UA-cam if you aren't going to answer the questions posted here? That doesn't make sense and it's not helpful.

  • @PugMartinL
    @PugMartinL 2 роки тому +1

    Would NEVER buy another Power XL again. Did exactly as the directions state but the display keeps showing "lid". Have pre set to 375°F. The lid is properly attached but the unit will not start. What a waste of money. First and last time for this piece of junk.

    • @PowerXLproducts
      @PowerXLproducts  2 роки тому

      I am sorry to hear about your experience with our product. Please reach out to customer service for assistance. You can call customer service at 973-287-5129 or email info@tvcustomerinfo.com

  • @Crazy--Clown
    @Crazy--Clown 2 місяці тому

    WARNING ⚠️⚠️⚠️
    After sales service is terrible

  • @richtygart6855
    @richtygart6855 2 роки тому

    Crap! I accidentally put my steak during preheat

  • @mikescookingstudio3136
    @mikescookingstudio3136 3 роки тому

    Would you send me one to use and review on my youtube channel?

  • @lurice0
    @lurice0 2 роки тому +1

    How in the hell do you slow cook with this piece of crap

    • @PowerXLproducts
      @PowerXLproducts  2 роки тому

      Hi lurice 0, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!