I find it VERY VERY interesting that this happened in the beginning of December… How many people had this problem close to Xmas?? I think they just want you to buy a new one for your kid that is very upset and Xmas is right around the corner….. If the factory reset didn’t work then they would have to warranty the product so of course it does! How many other are near Xmas when this happens?? 😢
Edit: seems common, a factory reset fixed mine. Volume and power button for 10 seconds.
thanks so much, used the 10-15 second hold down one and it worked first try. earned a sub!
THANK YOU SO MUCH YOU SAVED ME AND THE VR!! You have earned an subcriber
Ok thanks dude ❤❤ what i did was i did the first one, i pressed power off and waited 24h and it didn’t work. So i watched your video again and for some odd reason i heard a notification on the oculus and it was fixed. the bad part is that it’s happening again. so i’ll retry what i did last time
It’s just flashing the meta logo
Istg i hate this piece of shit headset i've reset it so many fucking times but it still doesnt work. What causes bootlooping? Wtf meta?
When u said keep it plugged for 24 hours I was like U EXPECT ME TO WAIT UNTIL TOMMOROW!!!??? But it’s fine😂
@@foamgtag I don’t know because I haven’t tried it plus it’s too late now because I did a factory reset but last time everything was still saved when I factory reset so that’s why I did now but I’m a little concerned that nothing would be saved but it’s ok
THIS HELPED SO MUCH THANK YOU!!
I was stuck on a loading loop so i rebooted and it worked all good. I was finally able to fix the dodgy issues with my headset so I didn’t have to factory reset it.
Thanks so much for this. I tried the second one which worked and I would suggest people try that one first as it’s the quickest.
THANK YOU, YOU SAVED MY HEADSET❤️
My headset was at like 100% when the boot loop happened, so will it damage the headset to plug it in for 24 hours when it was already full??
Please respond, someone
No you have to hold the power of button and - volume button for 10 or 15 seconds and move with the plus button and select with the off button and press power of and charge for 24 hour!s hopefully that answers your question
@@Captain3987 ok thanks, I already tried and it didn’t work sadly so I guess a factory reset is what I must do
Thank you so much! My daughter’s oculus FINNALLY stopped going through the reboot circles after this tutorial and pressing the power off button.
My problem is: I can press power and volume down until I get the sub-menu. I select "Power-Off" and the unit shuts off successfully. As soon as I connect a charger, it automatically turns itself back on to the same meta logo and resumes the boot-loop. If I hold power and volume down and select "Power Off" with a charger already plugged in, It will act like it shut off and then within 3 seconds, it brings up the blue Meta logo again and resumes the boot loop.
If I let it just sit with the charger in and let it just try to correct itself, the headset gets warmer and I don't think that is a good thing either. WTF. This is my second Headset.
This can't just be headset after headset just malfunctioning can it?? I see so many complaints over this issue. I must be doing something wrong, or the thing is updating or something but I have no idea how to tell and I find a boot-loop a strange way for it to attempt an update. The most annoying part is that I get the headset to turn off completely, but as soon as I plug the charging cable in it shows the blue Meta logo and continues the loop. I have it under warranty and all that but come on man. 2 headsets!!?? Same issue.
My attempted actions:
1: hard reset
2 Leaving it alone
3: Factory reset
4: resetting WiFi router
5: Letting it boot-loop until I felt the headset got too warm
6: Yelling at it
7: Covering the proximity sensor
8: crying
Someone please give me a some kind of direction other than getting a new headset again. I just got this REPLACEMENT not more than a month ago.
Same I am fucking done with this company, you have billions of dollars but no quality control I’ve had to get 4 new controllers and a replacement headset for them to just breach not even a month after receiving them.
@@Jxsey I didn’t. I had a protection plan from Wal-Mart on the last one so I returned it for a new one. This is now my 3rd! headset. I’ll let you know how this one goes. As soon as they release the new one I’m returning this one and I’ll see if that’s any better. It’s too bad, because the Quest os actually a good product if it actually worked!
I’ve had the same problems, i did “everything” i could to make it stop, but all i see is this hypnotizing meta logo glowing for hours and hours without stopping…
Shutting it down completely , reset factoring it… you named it, none of them worked for me.
I’ve tried to link it with my phone but since it’s stuck in the “boot up” never ending loop, it can’t be connected to the internet/wifi so it’s basically useless.
Now im stuck with a piece of junk i can’t even use… and a couple hundred hours of progression lost.
Thank’s META…
My headset has been turning on and off for the past 2 hours and the volume and power button menu pops up but when I let go it just disappears even when it's completely dead it's trying to turn itself on
Thank you SOOO MUCH btw I think this is the most common reason for boot loop it's because if you reset your head set while it's about to die it will cause a boot loop tell me if I'm not right
Good guess but actually for most people it's because their hard drive is completely full and there's no room for the random access memory to access the startup processes. It's a dumb problem that should have a failsafe like extra storage that you can't touch.
on the first method if i let go of power or volume It disappears
You had to let go before the menu popped up and also did you get it fixed since it’s been 5 months
Tysm I was terrified thinking mine was broken for some reason when I left my game it didn't leave but instead stated flipping then eventually stoped ty!!
mine factory resets into the boot loop again
@@ImTooLockedIn Well idrk but I didn't use my Oculus for a few months and 3-4 days ago I decided to use it it was working fine then the next day I tried turning on my Oculus and saw a blue meta logo since then I've been stuck on it lol
@@ImTooLockedIn i've tried everything tbh changing charging cables, rebooting, factory resetting and charging for 24 hrs straight nothing has worked so far
same thing happend n the first day of purchase but now your video help me alot
thx buddy
You don’t have to factory reset and lose all your progress. If you have the oculus app and sign in there all your progress is on the oculus app and when you restart it, you can sign in in your progress is there
at first it was not worcking but i started to read and saw press volume buttons to move the selection and pressed the up vol button once and pressed power to select and there so im gonna give you a new subscriber
NO WAY IT WORKED THANKS SO MUCH I THOUGHT I WOULD HAVE TO BUY A NEW ONE!!!!!
The factory reset really works and it is so easy to get your games back. I am so happy. My oculus has been broken like this for a year
Thank you very much I have been having some problems with my oculus and I just fixed it but then a few minutes ago I was just stuck in pasthrough
i just did the first one my quest has been like this for around 7-8 months i really hope this works i might have to get a new one
Thank you so much man mine fully works now iv Ben looking for weeks and I can finally play again thank you so much
OMG thank you you actually helped me so much this actually works you are the best thank you so much cuz I really wanted to play my games I didn't want to lose anything about Oculus you made my day I'm about to cry🙏🙏🙏🙏
didnt fix it ive tried everything. plus many more things like plugging it directly into my router to switch wifi. ugh
nothing has worked oculus told me they didn't know anything either past factory reset which was the first and only thing they told me
Thanks this is very helpful. I thought I had a factory reset it. This is a big lifesaver.🎉🎉🎉🎉
Thank you so much now I can finally play my oculus
If i just put it on charge for a hour would it work still?
I cant even get the boot menu to show up. Its just flashing the boot logo if its plugged in. Or its completely dead and wont do anything if its not plugged in. left it charging overnight too. I have a super strong charging block USB C too, doesnt help.
My solution was to contact oculus support and following all their instructions. They sent me a new quest, even though i was out of warranty. They know this is an issue. Contact support, they have live chat
BRO THANK YOU SO MUCH I WISH I COULD EXPRESS HOW MUCH K WOULD THANK U IN WORDS BUT I HONESTLY CANT
I did a factory reset but had all games and cosmetics saved in the Meta app on the phone 🎉 and it worked i didn’t lose anything. Just “reset “ then connect a new headset (even though it’s the same) to the Meta app . Thank goodness 😂
im so glad to hear that. i have everything on my app and im having this problem
MY MAN YOUR A LIVE SAVER
It’s not working what do I do!! 😭😭😭😭😭😭
Yeah, mine just does the infinite logo. It’s been doing it for like two months straight.
@@carlperson8963 pray to God that your battery is not at 100 and let it die
Will ur account get deleted when u factory reset
Hey guys I just had the meta logo constantly shutting down and restarting until it drained nothing fixed it until I plugged it in to my laptop went to the oculus folder in my laptop so this path
(Oculus > support > oculus-diagnostics > ETW > install) double click while your headset is connected then reboot after it finishes. It reset mine and I finally can use it again! I hope this helps someone! Good luck guys
Omg ty so much the first one I will sub have a great day!
My menu just disappears when I let go of the buttons
@@laurahubbard2321 you need to make sure sure your oculus is off and then you turn it on pressing the power and minus volume button and when see the meta logo take your fingers off and it should come up properly
You asked offer other solutions, and I have one: I tried the black menu power off and didn't work and did not want to factory reset. So, I think this problem is because there is JUST enough battery power left to start a reboot, but then the recharge is too slow to keep headset powered during boot so then powers off, waits a few minutes for enough power then repeat. So what I did was leave the headset for a day unplugged so the battery is even more drained, then plug it into the highest ampere rated charger you have, often they are 2 or 3A and I switched from 2 to 3, and seriously, it was enough, I left the headset a day and it wasn't recycling and then it got to 100% and fully rebooted.
Tysm for this tutorial I thought my headset was gone forever
Would I lose any in game purchase though?
When i enter the boot menu, it just shows the no command screen
Edit: I realized I was holding down the + and power buttons and not the - and power buttons. Letting it sideload an update and seeing if that helps with my boot loop
Edit 2: Still on the boot loop. Might factory reset :(
Edit 3. New oculus coming tomorrow :)
@@celinaspencer2798 i couldnt do anything on it with my pc since it isnt compatible for link
my headset will not turn off. the menu where you select power off or restart just wont show up no matter how long i hold the button
If anyone wants to contact me I feel i have the solution to this problem. It’s a more powerful charger. The minute I switched to a higher wattage charger it started up right away. Before I would always charge the headset fully after using and then i would remove the charger and let the headset sit there until I wanted to use it again. That is a bad idea because the power is constantly draining even if the headset is powered off. There is a slow residual power draw from the headset even when powered off. The result is a dead headset. I would try to boot up but the amount of power being provided by the stock charger wasn’t enough to get me past the Meta Logo because the headset was trying to do it with like .001 hertz of power. Enough to bring up the Meta logo, but not enough to bring up start up. Hence the illusion of a boot-loop. The second I connected it to a more powerful charger it powered up immediately with no issues. I was on my 3rd headset! It’s not broken, it’s just poor design. Hit me up if you dont know what charger to buy. I haven’t had an issue since. There’s hope! The stock power brick and USB-C is trash, shame on Meta
What cable can I get I think I have the same issue my oculus won't even go past the red charging state after I let it die because it just kept infinitely looping so it probably isn't getting enough charge🤔
What charger do you use? I used my phone charger. Its 15w.. it still stuck in bootloop. I wanna cry again 😭😭😭
I'm not sure. If the batteries are fully charged, what does that have to do with the charger itself?
Hey man, I need help, it happened today and I did factory reset, not working, how can I contact you?
does it also get rid of game passes you had such as the ones you bought
Will it save all my friends when I do factory reset
Will it reset all your games
Thank you so much i did power off and now my headset works 😊!
nothing worked for me
(with power off it just turned itself on)
thanks so much i was pressing the volume up button instead of volume down thanks
Does it reset your group ?
Thank you thank you I really appreciate the first one you said to do it actually worked so thank you very much. I will like and subscribe to you and turn on post notifications. Thank you for helping me.
Wait can you factory reset and then connect your account to it?
Edit: I say this because I play a game called gorilla tag and a bought some stuff and I’m wondering if all of that stuff will be safe
Dude fricking thank you dude
Do you use the stuff that you buy?
this is a w tutorial because my headset always has a bunch of glitches and i always need to factory reset and sign back in but my dad really doesnt listen to me when i want to fix it because im literally a kid with no machine experience
I will be checking back at 9:30 today because I started this time at 9:30 yesterday and plus you said let you oculus sit for 24hr I will edit if it works and if it works I will subscribe, like, and put on post notifications. Hope it works 🙏.
for me the menu either keeps scrolling downwards or it the buttons dont work at all any tips?
I would be very appreciative if you could tell me how to fix the shellenv problem
I don’t care that I’m late I’m just asking how do you fix the headset when it keeps on restarting
Thank you so much it really helped
Thank you you saved my vr dude I subed and liked you're vid bro thx🎉
THW POWER OFF BUTTON SAVED MY LIVING LIFE
Thank u so much u didn’t help me but u got me the menu so I factory resettled it
What it shows for me
Turns On
Shows The Logo For 0.4 Seconds
Shows The Blue Void For 5 Seconds
Turns Off
If I factory reset, can I log back into my account even tho all my games will be gone?
thank you so much i have been trying to get it to work for weeks now thank you
For some reason, while playing VRchat, my quest 2 made a popping noise and died. It wasnt even low battery. It just crashed. Is this a problem, and is it easy enough to fix at home?
1:03 will this reseat all my data I need to know fast please help
There is a setting on the mobile app that is save data and it will save your data. Some games won’t save the data, but only one for me did that. NOTICE: THIS WILL ONLY WORK ON THE OWNER ACCOUNT IF TURNED ON IN THE ACCOUNT. But I just say that with my experience.
You should warn people that if one of your controllers is broken or both of them and perhaps you're using hands-free mode then you should not factory reset your device. You cannot get past the setup menu without both controllers working. Thanks for this video my quest two is stuck at the setup screen because my left controller is broken.
I need HELP! I factory reset, because I forgot my pattern I set, but now when I get to the point of entering the number it says my Oculus is paired with another account. How do I just sign back into my account?
Thank you bro my Oculus been stuck like that for 2 years on God in it was
You really help me thank you so much I will tell everyone that I know to subscribe to you so thanks a'lot and I hope you have a wonderful day or night😊😊
THANKS SO MUCH THOUGHT MY OCULUS BROKE THANKS FACTORY RESET WORKED
Thank you so much it was turning off and on 20 times and I was scared but I searched up in the tutorial and this really help me now I can play Christmas update in gorilla tag tomorrow
@@Slayer-tj1fe honestly i would recommend contacting meta support they sent me a replacement already.
@@sneaks33 oh okay ill do that instead because i keep searching up how to fix it and it always leads to one thing but i dont want to do that factory reset, and im pretty sure i know what the problem is which is that i have less than a gb of storage and it probably cant update the headset or something, also how long did it take for u to get a replacement because im assuming 10 days based on when u commented
Factory reset did the trick. Thanks!
None of them worked for me, and I don’t wanna factory reset because I’m too scared to lose cosmetics and stuff on Gorilla tag and progress on games. And it’s worse because my “glasses” so I can see while playing on the oculus are gonna be here today/tomorrow :(
thank you so much dude im so happy it works
Didn’t work :( because when my thing turns on it shows the meta logo then loads and it says smth about app info and something else but I can’t read it because it shows it not even for a second it’s like really quick then it would just restart and the process is forever until I turn it off. :(
I think I have a different problem. When I turn my headset on, the meta logo pops up, and then it starts to update, and when the update finished, it shuts down for 4-5 hours, and wont turn on.
Thank you so much you are my hero
Do I keep all my data if I reset it?
i threw it at the floor very hard, and it worked. if its boot looping, could be the battery slipped out of position
do i have to charge it for 24 hours?
I factory reset my vr before but this time i really didnt want to because i had a video of someone i met telling me their name so i could friend them but now i wont be able to and i have a lot of videos and memories with my friends and random people but i guess theres nothing i can do i guess
I factory reset and now I can't connect it to my phone so i cant do anything
So like what if it is charged and then it suddenly turned off and says it is dead and when you press and hold the down and power button it just showed the meta sign and then the charge sign
What game is this and how do I get it?
Am not sure id this works for when i put in the passcode it says somethings keep stoping after a bit it world restart
Do you have to wait for 24 hours
i am going to try and i hope it works
Can you still download the ones what cost money for free
I don't know whey there are so many issues with the Quest 2. I have 5 other headsets and did not have this many problems although the GO did have overheating issues. My issue is wih the battery light and now the boot loop problem. Step 2 didn't work for me so I am waiting for the 24 hours process now. If I have to factory reset how do I know this won't happen again?
I could not get mine out of the endless loop even after a factory reset. Once I attached the Elite Battery it started looping again. I have had nothing but problems since I bought mine after the very first software update.
Thanks
Thank you so much
Thank you very very much you saved my life I thought my VR headset was gone but you came in clutch my boy. THANK YOU!
wait what one did you do?
Dude nice! I’m happy someone fixed there headset and not just me
I need to know what option you choose