Lesson 2: Basic Rules of Service in the Restaurant! Waiter training! F&B Online Training Course!

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  • Опубліковано 14 жов 2019
  • Get your dream job at the new www.waitersnetwork.com/,
    create your Profile, stay in the Know with our Blog and be part of the big change in the Hospitality! This F&B training video is part of the Free Online Waiter Training Course at The Waiter's Academy
    Basic Rules of Service is the minimum Waiter Training you need to acquire before you hit the Restaurant Floor! In Fine Dining Restaurant Service or just your local neighborhood family restaurant these rules stand the same!
    Join the Free Online Waiter Training Class!
    Visit the Waiter's Academy website:
    www.thewaitersacademy.com/
    If you like us and want to support us check our store:
    www.amazon.com/shop/thewaiter...
    Books to read: (being a waiter and making money is great! Being financially educated is even better! Read!)
    "Rich dad, poor dad" - Robert Kiyosaki - amzn.to/2FDvPsD - one of the books man have to read in his life! Affiliate!
    TO SUBSCRIBE: / @thewaitersacademy
    If you are new here, you can probably find our other videos from the new waiter training series very useful:
    www.youtube.com/watch?v=hQZit... - FIRST DAY AT WORK - THINGS TO LEARN
    www.youtube.com/watch?v=Apg-8... - WINE SERVICE - PRESENTING, OPENNING, POURING
    www.youtube.com/watch?v=_RU6N... - THE FIRST 5 THINGS TO LEARN AS A NEW WAITER
    • How to bus tables. Bus... - HOW TO BUSS TABLES
    • How to take a food ord... - HOW TO TAKE FOOD ORDER AS A WAITER
    The Waiter’s Academy on Social Media:
    TheWaitersAc...
    / the_waiters_academy

КОМЕНТАРІ • 96

  • @TheWaitersAcademy
    @TheWaitersAcademy  4 роки тому +5

    Hey guys, the online
    class at www.thewaitersacademy.com
    is a complete F&B Service training course for waiters/waitresses and it is
    absolutely FREE! You have all the theory, videos and tests necessary to learn
    everything about our industry and how to be a good waiter/waitress! Visit the
    site and start learning! Best of luck!

    • @TheWaitersAcademy
      @TheWaitersAcademy  Рік тому

      @@kwesilashito4838 Hi Kwesi, click on the link below and inform yourself of everything you need to know about the course.
      www.thewaitersacademy.com/landing-page-waiters/
      If you choose to join us, I will be glad to see you on the inside!
      Best of luck!

  • @nickroussos5435
    @nickroussos5435 2 місяці тому

    you are the best my friend u have helped me very much this last 6 years of watching your videos

    • @TheWaitersAcademy
      @TheWaitersAcademy  2 місяці тому

      Wow, Nick! It has been a while... 6 years! Thanks for sharing this with me, my friend! Best of luck!

  • @amirrahmabey2232
    @amirrahmabey2232 4 роки тому +3

    I work in a restaurant that has recently converted from a sort of buffet restaurant to a dine-in restaurant, I have found that there is a art to serving & I like the job because as a server I feel that I am the product & hold one of the most important jobs in the restaurant. Having great server skills are a great skill to have in life because people are always looking for servers so I will to master these skills, your knowledge has proven to very effective, Thank you for passing on your passion ions-13love

  • @user-sb8pb9me7m
    @user-sb8pb9me7m 7 місяців тому

    I have never been a waitress before but I love to become one soonest.Im blessed for fall on your page for the training.God bless you sir

    • @TheWaitersAcademy
      @TheWaitersAcademy  7 місяців тому

      Thank you and best of luck! Make 2024 Your Year!

  • @ghostsstalker7338
    @ghostsstalker7338 4 роки тому +2

    Thank u so much,.your courses are really valuable

  • @jrjr54321
    @jrjr54321 7 місяців тому

    Thank you so much for all your videos! You have been such a tremendous help in understanding how to take my service standards to the next level. You are amazing!!

  • @noukpetorsophie8814
    @noukpetorsophie8814 3 роки тому

    I just finished watching your video 😊 and I really appreciate your efforts 🙏✅✅

  • @tamiinh8827
    @tamiinh8827 10 місяців тому

    Thanks so much for making and posting lots of helpful video about this area, it's useful for me not only the knowledge but also the advice and motivation. I see you put a lot of effort to share your knowledge to help us improve in this field.

    • @TheWaitersAcademy
      @TheWaitersAcademy  10 місяців тому +1

      You are very welcome, Tamiinh. Glad it was helpful!

  • @galou0090
    @galou0090 4 роки тому +1

    I really love these videos, I'm not a waiter myself but as I am very young I see myself having to work as one one day and these videos are really informative! I think that the videos could be shorter if they were a bit more planned as there are some parts where you're thinking about what to say next, but I appreciate everything you do to help us to be better and to improve our lives! I hope you continue with these and I hope that we can help you to achieve your dreams as well.

    • @TheWaitersAcademy
      @TheWaitersAcademy  4 роки тому +3

      For a young kid, you show a lot of wisdom and understanding! Thanks Galou! And yes, you are completely right, the videos could be shorter
      I am also new at this! And you are right for another thing as well! By helping you I do achieve my own dreams too, so thank you!

    • @akiibahture1087
      @akiibahture1087 2 роки тому

      Thank you sir for this video ,am not yet a waitress but it's my dream with your classes I will be a good waitress my God bless me be one

  • @shanellperezmarte2579
    @shanellperezmarte2579 4 роки тому

    outstanding sir, thank you very much for your help, I really appresiate it.

  • @gabrieljacobs9064
    @gabrieljacobs9064 4 роки тому

    Thanks Man! Big help. 🙏🏻

  • @tigisttamene3598
    @tigisttamene3598 4 роки тому

    Very helpful! Thank you🙏

  • @markrobertflonedo8184
    @markrobertflonedo8184 Рік тому

    A lot of learnings today. Thank you!

  • @yvonnechisanjire
    @yvonnechisanjire 3 місяці тому

    Thank you so much sir l really appreciate your great job

  • @shanlizymarry8838
    @shanlizymarry8838 3 роки тому

    Am enjoying your training ,because I built my confidence thought ur training. my God bless you.

    • @TheWaitersAcademy
      @TheWaitersAcademy  3 роки тому

      I am glad to hear that, Shanlizy! Good luck in the future!

  • @njerinajma5009
    @njerinajma5009 3 роки тому

    The best training ever thanks so much

  • @yetteprincilia7042
    @yetteprincilia7042 4 роки тому

    I like this job because it affect directly your character as person and gives you freedom ....

  • @user-dg8ub2qx5d
    @user-dg8ub2qx5d 3 роки тому

    Thank You so much!

  • @zetcaevincastillo7134
    @zetcaevincastillo7134 2 роки тому

    I really love this video cause we can help to improve my knowledge about the service I’m a head waiter here in Saudi Arabia but it so difficult to service the guest here in Saudi you can’t serve first the ladies a man came to angry but some of the guest I tried to served First Ladies on the plate like salad appetizer and I’ll start to conversation to man wow your so gentleman and when they’re finished eating I give the bills I get some of tips I get this technique also your videos for the power of small talk of the guest, I see my self five years from now I want to have to learn more and grow within my work to have increased my responsibilities and to improve My skills.

    • @TheWaitersAcademy
      @TheWaitersAcademy  2 роки тому

      Hi Zet! You are amazing, man! Congrats of the completion of the Waiter Training Course and getting the Certificate!

  • @victoriaplotnikova2336
    @victoriaplotnikova2336 Рік тому

    Thank you

  • @redabelhouari124
    @redabelhouari124 4 роки тому

    thank you sir ❤

  • @issatholleytenepw7150
    @issatholleytenepw7150 2 роки тому

    I really appreciate your video
    Thanks so much sir God i will bless you for your effort 💯💯💕💕

  • @mohitsilswal3491
    @mohitsilswal3491 4 роки тому

    thnaku so much for this lesson sir
    i

  • @babluraj722
    @babluraj722 4 роки тому +1

    Sir am a senior Stewart from Hyderabad India so very very thanks for your suggestions

  • @ofhm
    @ofhm 4 роки тому

    i m the first one ^-^
    thank you sir ❤
    Sir am a senior Stewart from Hyderabad India so very very thanks for your suggestions
    sir where is lesson no.2 pdf

  • @mellanye2285
    @mellanye2285 4 роки тому

    i m the first one ^-^
    thank you sir ❤

  • @Skybreaker6
    @Skybreaker6 2 роки тому

    - Why do I want to work as a waiter: I like making people happy (working).
    - What do I expect from the job: A lot of screaming from the kitchen my first months, but It will be fun
    In 5 years I see myself working in a good restaurant (below the fine restaurant level) I have no experience at all, so I will start in a family restaurant maybe in 6 month time.

    • @TheWaitersAcademy
      @TheWaitersAcademy  2 роки тому

      Pretty much true! Set a higher goal for yourself! In 5 years you could be already a manager in a good restaurant or working in some really fine, luxury place where you make a lot of money and live a good life! Best luck!

  • @KhalilNaoui
    @KhalilNaoui 3 місяці тому +1

    I wanted to download the PDF but i haven't found this course on the website, it's not more available?

    • @TheWaitersAcademy
      @TheWaitersAcademy  3 місяці тому

      Hi Khalil, the courses are now paid but you can still find all the lessons on the blog page of the website if you only want to learn and no need of certificates and so.

  • @michaelallen6558
    @michaelallen6558 4 роки тому

    From my experience and mostly in fine dining, with kids you do NOT want to finish serving them TOO soon or TOO late. There's a balance. Depending upon the type of parenting you may be dealing with "nothing to do" kids while dinner is finally served.

    • @TheWaitersAcademy
      @TheWaitersAcademy  4 роки тому +1

      True, different people, different situations but I will always try to do the kids first and keep the parents happy!

  • @brijesh7164
    @brijesh7164 4 роки тому

    Hello sr i am from india
    Love your video

  • @aishakhurram8513
    @aishakhurram8513 2 роки тому

    Hello sir!can you please make a complete lists of things which we need to serve from the left side and which hand and from the right side and which hand we need to use?thank you so much sir i really appreciate your help🥰

    • @aishakhurram8513
      @aishakhurram8513 2 роки тому

      And also sir can you please make a list how to set the table in an order..once again thank you so much Sir!

    • @TheWaitersAcademy
      @TheWaitersAcademy  2 роки тому

      Aisha, if you go to lesson two from the waiter course on the website, you will find the lists

  • @artancuri578
    @artancuri578 4 роки тому

    Batko can you tell some skills like what should do comi how to coperate with chef de rag,i had a bad chef de rang in restaurant hotel 5 stars,i had to give the comands in the kitchen like first,second i had to send plates and to other chef de rangs not just to ours 10 tabels,i had work in winter saison i was very stresfull,6 persons in tabel and the chef de rang saying to me to take the plates at once from the tabel it was hard because not were the plates one type and the spouns knifes from silver 😔i was talking for italian restaurant

    • @TheWaitersAcademy
      @TheWaitersAcademy  4 роки тому +1

      Bussing table of six alone is just ....yeah it sucks but that just means you have worked with bitch head waiter who took advantage of you!
      I always say that if you are my comie de rang, you should know how I work and you should follow my lead! So the easiest thing to do is go to your head waiter and ask him what he expect from you! Once you know what are your duties it will be easier to handle it! Every chef de rang has his own different system of work and therefore what has been working with one guy might not be working with another! So ask!
      Have you seen the video where I explain the technique of busing tables? Learn it and it will help you be efficient and busing tables much faster and easier! My biggest thing for my comies is to keep an eye contact with me! Don't run around making something for who ever ask you and not paying attention to what I need you to do! So always keep an eye contact with your chef de rang! Tell him to explain for you few signs and what they mean so he doesn't have to talk to you all the time! Working as a team is the most important thing! Don't try to show off but as well don't let no one taking advantage of you! What else can I tell you my man! Hope this winter you will have better chef de rang and next winter you yourself will work as a chef de rang!
      Good luck!

  • @firojalam5239
    @firojalam5239 4 роки тому

    Sir i love you video how to improve English toking plz help me

    • @TheWaitersAcademy
      @TheWaitersAcademy  4 роки тому

      You have read and write every single day! Then you use every opportunity to speak with ....anyone in English! But reading and writing simple sentences is the key!

  • @kack37
    @kack37 4 роки тому

    What is your schedule for live stream on UA-cam

    • @TheWaitersAcademy
      @TheWaitersAcademy  4 роки тому

      Sorry, Amit! I have no schedule for live streams or videos! I just don't have idea when will be possible to do anything!

  • @sesaykadiatul8864
    @sesaykadiatul8864 3 роки тому

    yes sir please can u help me basic training for new watiress

  • @Guardiangdsd
    @Guardiangdsd Рік тому

    Is that in America we serve the small side salad from the left?

  • @redabelhouari124
    @redabelhouari124 4 роки тому +3

    sir now i'm the best waiter in our restaurant that happen of you sir i want to be like you ana i feel im ready to be captain but my ege its only 21 years so can you help me what should do be a captain other restaurant or still need experience sir can i contact you §ir

    • @TheWaitersAcademy
      @TheWaitersAcademy  4 роки тому +8

      Hi Reda! It is great you feel ready to be a captain! You can be a captain even at age 21! It is not easy but if you feel ready, if you think you are doing great job and you have the experience and the knowledge to handle any situation in the restaurant you should go to your manager and talk with him/her!
      You should never be shy asking for promotion! Don't be cocky but be assertive! You tell the manager that you want to take more responsibilities and that you believe you can handle it! Tell him you want to grow in the company. Ask him what he wants you to learn more so he promote you even at your young age! Tell him that you know and you understand that you are very young, but you feel ready and you don't want to waste time, you want to learn more and more!
      If that doesn't persuade him to give you the promotion or to tell you when can you get it! You can wait a little bit, talk again and then start looking for a better opportunity somewhere else as a captain!
      Good luck!

  • @anilchauhan7919
    @anilchauhan7919 4 роки тому

    sir where is lesson no.2 pdf

  • @asmaezekraoui3526
    @asmaezekraoui3526 4 роки тому +2

    i m the first one ^-^

    • @TheWaitersAcademy
      @TheWaitersAcademy  4 роки тому +1

      I hope you will be the first one to graduate from the class to :)

    • @asmaezekraoui3526
      @asmaezekraoui3526 4 роки тому +1

      @@TheWaitersAcademy thank you so much you are the best ♡♡♡ thanks for your especial efforts

    • @TheWaitersAcademy
      @TheWaitersAcademy  4 роки тому +1

      @@asmaezekraoui3526 Thank you Asmae! Best of luck!

  • @uzokaoseji211
    @uzokaoseji211 3 роки тому

    My question is...In a situation when the food are strictly prepared for Adults and you have kids join them, most chef would say let me know when you have a kid(s)on your table. In such situations do you keep the parents waiting while the chef prepares the meal for the kids or you serve the parents?

    • @TheWaitersAcademy
      @TheWaitersAcademy  3 роки тому +1

      Well, generally, you should serve the kids first! Once you see that you have kids on the table you are responsible to order the food so that it either arrived at the same time or the kids food is served first and then the parents! The kids should not watch their parents eating while they are waiting...

    • @uzokaoseji211
      @uzokaoseji211 3 роки тому

      @@TheWaitersAcademy Thanks very much for this perfect answer.

  • @wambuipeter2981
    @wambuipeter2981 3 роки тому

    Where is this pdf u r saying?

    • @TheWaitersAcademy
      @TheWaitersAcademy  3 роки тому

      On the free online waiter training course, Peter:
      www.thewaitersacademy.com/courses/waiter-training-course/

  • @BARUNBKBAMI
    @BARUNBKBAMI 4 роки тому

    Sir voice is not clear please put the Mike

    • @TheWaitersAcademy
      @TheWaitersAcademy  4 роки тому

      Sorry for that Barun! I think it won't happen again!

    • @BARUNBKBAMI
      @BARUNBKBAMI 4 роки тому

      @@TheWaitersAcademy thank you sir, you are great sir

  • @mohdsueb9234
    @mohdsueb9234 Рік тому

    Have you ever served any celebrity???

    • @TheWaitersAcademy
      @TheWaitersAcademy  Рік тому

      Many! Arnold Schwarzeneger is probably the biggest one!

    • @mohdsueb9234
      @mohdsueb9234 Рік тому

      Thanks for replying
      What about tip??😜😜

    • @TheWaitersAcademy
      @TheWaitersAcademy  Рік тому

      @@mohdsueb9234 Arni never tips, some tip very well.

    • @mohdsueb9234
      @mohdsueb9234 Рік тому

      Could someone be a very good waiter without having any degree and diploma in this field ??