These buying tactics are unacceptable, good on her. As soon as anyone arrives at my house to buy a car I know I have the advantage (as they have travelled hours usually). Another lesson works the other way around if you are a buyer, negotiate BEFORE you set off, not whilst you are there, you don't have much leverage otherwise. That company probably lost £400 in time and travel to view that car, and they deserved that loss.
I have used motorway a few times… lately it has totally changed. The first call after jumping through all the hoops is blatantly a rep that is paid on reducing your value. This person told me they had viewed my pictures and adjusted value according to the alloy scratches. There are zero scratches. They then told me that the shot of the service history in the cars on board system was not proof of service and said it was going to list with no service history! They have totally changed. Never again. A year ago, great system. Now…..total scammers. Kirsty did well to avoid them.
Well done Kirsty,know someone else that had a very similar experience and they got told to jog on as well .sadly lots of cowboys still in the motor industry.
I will watch later but I recently used Carwow and was happy with the service. The car didn’t meet reserve and was then put on buy if now. Dealer made an offer and I accepted. Collected few days later by agency driver who barely looked at it (night before I was out with the t cut covering scratches on the roof)
These buying tactics are unacceptable, good on her. As soon as anyone arrives at my house to buy a car I know I have the advantage (as they have travelled hours usually). Another lesson works the other way around if you are a buyer, negotiate BEFORE you set off, not whilst you are there, you don't have much leverage otherwise. That company probably lost £400 in time and travel to view that car, and they deserved that loss.
Yeah totally agree with all of that mate.
I have used motorway a few times… lately it has totally changed. The first call after jumping through all the hoops is blatantly a rep that is paid on reducing your value. This person told me they had viewed my pictures and adjusted value according to the alloy scratches. There are zero scratches. They then told me that the shot of the service history in the cars on board system was not proof of service and said it was going to list with no service history! They have totally changed. Never again. A year ago, great system. Now…..total scammers. Kirsty did well to avoid them.
Sounds like a very familiar situation. Could be the same dealer 🤣
Well done Kirsty,know someone else that had a very similar experience and they got told to jog on as well .sadly lots of cowboys still in the motor industry.
Great to hear!
I will watch later but I recently used Carwow and was happy with the service. The car didn’t meet reserve and was then put on buy if now. Dealer made an offer and I accepted. Collected few days later by agency driver who barely looked at it (night before I was out with the t cut covering scratches on the roof)
She actually sold through Carwow just the other day and much better experience 👍
Love it
Thanks!
So cowboys are still alive and well in the car business! My personal experience of Motorway was much better than this, but well done Kirsty!
Yeah so glad she dodged those boys!