Episode #28: A Community of Compassion at Robson Reserve With James Robson & Lance Williams

Has compassion shaped and changed the way some organizations do business? If so, what impact has it had on their bottom line?
If you ask James Robson and Lance Williams of Robson Reserve, a senior living community located in Arizona, compassion has made all of the difference in how they do business. It not only enhances the living conditions of those who are members of the community, but it also creates ideal work conditions that improve overall business performance.
Listen in as James and Lance share:
▸ the story behind how Robson Reserve sets a new standard in senior living communities using compassion as a cornerstone
▸ how being present and showing compassion creates connection across staff and increases overall morale, productivity and retention
▸ what it means to be a Heart Leader in an industry that is focused on the care of others
These two men will inspire you, make you laugh and bring you to tears as they share their stories of care and commitment to themselves and to others.
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To learn more about Robson Reserve visit:
Web: RobsonSeniorLiving.com
Facebook: Robson Reserve At Pebble Creek or Robson Reserve At Sun Lakes
Instagram: / robsonreserve
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To read more about James Robson & Lance Williams and explore the show notes as well as a few bonuses, click here 👉 bit.ly/thlp-e28
In Loving Service,
Amber & Austin
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EPISODE 28 TIMESTAMPS
00:00 to 00:25 - Intro
05:03 to 09:41 - The Power Of Love In Work Culture
10:18 to 16:06 - How Uniting A Community Builds Meaningful Relationships
17:05 to 23:18 - A Good Leader Is An Involved Leader
23:27 to 29:36 - Compassion Is Never A Bad Investment
30:30 to 34:30 - Tools For How To Stay Compassionate As A Business
34:30 to 37:22 - Learn From Others, Even Your Competitors
39:12 to 45:40 - How To Truly Lead From The Heart
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