Hi, the presentation is really good but unfortunately the important part for me was hardly addressed. For this reason I write here and would be very happy about an answer. If we select a flow for a service, do we also have to build the trigger condition in the flow for it or is it enough that the flow is assigned to the service? Can we also use a subflow? In this case we do not need a condition. This would mean that the only trigger would be the executed service. Can we start the flow or subflow selected in the service also by the selected record producer in the service? If we use a workflow in the template, do we still need a condition to trigger the workflow or is the case that the wf is mentioned in the field enough? There is the opportunity to handover approvers to the workflow, do you know how? I would be very happy to receive an answer.
Hi Ashraf, Hope you are doing well, I have already explained in this video, No problem, To attach workflow to any HR Service, you will have to define the workflow in HR Template and when you attach that HR Template to the HR Service, the Workflow will automatically get attached to the HR Service. Steps: 1. Open any HR Template. 2. Put Workflow is "". (In the same way how you set short description) 3. Save the HR Template. 4. Attach it to HR Service. Still need help, let me know. Thank You
Great Tutorial, many thanks. One question: Fulfillment type = Service Activity, Automatically close case = checked, Close when = Mandatory to-dos are complete. How is an activity defined as mandatory?
Your videos are simple and comprehensive. Keep creating such videos
Thanks.Sure will keep creating videos.
This video is fantastic. Thank you so much for helping ServiceNow community!
Thank you for your kind words 😊
you have really worked hard to make things simpler for us to understand thank you.
Thanks for your kind words.
It is a nice session with clear explanation.
Thanks
Superb teaching... Thank you
Thank you
Hi, the presentation is really good but unfortunately the important part for me was hardly addressed. For this reason I write here and would be very happy about an answer.
If we select a flow for a service, do we also have to build the trigger condition in the flow for it or is it enough that the flow is assigned to the service?
Can we also use a subflow? In this case we do not need a condition. This would mean that the only trigger would be the executed service.
Can we start the flow or subflow selected in the service also by the selected record producer in the service?
If we use a workflow in the template, do we still need a condition to trigger the workflow or is the case that the wf is mentioned in the field enough?
There is the opportunity to handover approvers to the workflow, do you know how?
I would be very happy to receive an answer.
Hey Buddy Thanks for your informative Videos. Can you please explain "How to attached workflow in HR services".
Hi Ashraf,
Hope you are doing well,
I have already explained in this video,
No problem, To attach workflow to any HR Service, you will have to define the workflow in HR Template and when you attach that HR Template to the HR Service, the Workflow will automatically get attached to the HR Service.
Steps:
1. Open any HR Template.
2. Put Workflow is "". (In the same way how you set short description)
3. Save the HR Template.
4. Attach it to HR Service.
Still need help, let me know.
Thank You
@@ServiceNowGyan Thanks a lot.
Great job. If you could provide timestamp links in the description that would be great.
Great Tutorial, many thanks. One question: Fulfillment type = Service Activity, Automatically close case = checked, Close when = Mandatory to-dos are complete. How is an activity defined as mandatory?
Please add a video on lifecycle events on onboarding workflow. Thank you!
Sure, i will work on it.