As a dishwasher during a pandemic when ppl came in 10 mins before close I I can assure you that seen in waiting is NOT overplayed whatsoever. Wolfgang is a great chef but he’s a celebrity so of course he made pecan pie last min for jack nicholson. No one would be pissed to serve jack at 1am
seriously, my first job in high school was a dish washer in the 90s and when people came in right before close we would totally be pissed off! I had plans to meet my friends at 10:30pm, damnit!!
Yeah, maybe not in the fine dining restaurants that wolfgang have worked in his whole life. But in the rest of the restaurant world where the chef works for the money and not only for the passion for food, it's 100 accurate
in all the restaurants i’ve worked in, we usually close the kitchen and do last call about 15-30 minutes before the actual restaurant closes. that way if someone comes in at 9:50pm and we close at 10pm, they aren’t getting any food.
I’ve been lied to and told “we’re closed” when it’s a full hour before you close, you’re putting a take out order together in the back and I could tell you were on Tik tok before I walked in. Don’t give me that.
Lol… Yeah… But he used the example of Jack Nicholson walking in. I think even. If some well dressed customer who may be a regular but isn’t famous had walked in, he would have kicked them out.
@@daulahiftitah6461 yeah, I haven't gone to a single restaurant here in South Africa where they don't advertise their kitchen closing times vs their dining room closing times
They tried that with me at one restaurant famous for their wines in Dallas, and nearly all the wines didn’t match. I was very disappointed. I think it’s because we had better pairing experiences so I knew what to look for.
Well, a lot of times people are just trying to be nice. I've often had wines recommended to me that weren't right. But what am I going to do, return it? Start a drama by calling people to my table? I've only returned wine once, and that was because it was starting to turn to vinegar. It was undrinkable. Other than that, I just soldier on.
I remember my first kitchen accident, I turned this huge oven's gas valve on a few seconds too much, and once I lit the match, the accumulated gas formed a small fire ball that burned every single hair on my face and arms, no skin burns whatsoever. It took a few months to grow back, it was hilarious.
I worked in a fine dining Italian restaurant. The owner head chef was Italian. There was a meltdown multiple times a week. Didn't have to be last second customers, could be anything. One time he unplugged all the computers so that the waiters couldn't put more orders in because they were coming in too fast.
As a former server, I would always make sure to know what items were easy for them to make once they shut down the line. I had 100% success rate being honest with customers and telling them that we close in a few minutes and that we have some, but not all, dishes available. Also, we'll be ordering everything at once, thank you. The usual customer reaction was gratitude; the vast majority of people are just hungry and are happy to eat something. And yes, Wolfgang is wrong in this case. Starting about 30 minutes ahead of time, the prayers for no more customers begin in earnest. Also, a good floor manager gets you shut down early on slow nights.
Wolf is confused about a few things but I’ll just mention this about the film “Burnt”. The reason why they showed the shoes was to show the experience and the ability to multitask and use all instruments and create a sense of urgency and fluidity. The whole scene was about how the entire kitchen works, not just the food.
People are saying that chefs don't melt down at fine dining restaurants over last second customers. Not true at all. Every restaurant gets a closing meltdown eventually. Chef Puck is just being a sweet guy. He knows that Waiting scene is accurate.
@@fuzzzone he isn’t out of touch. He runs 20 restaurants, with hundreds of employees, with his own thousands and thousands of hours of experience working in kitchens at all levels of quality. You, and everyone who throws a fit because a customer came in before the restaurant closed, are just petty.
A. Most fine dining restaurants don't take random wake-ins, you'll have to book a reservation, unless you're a regular. B. Most regulars who frequent a fine dining restaurants are either celebrities or people with high social status, so neither the restauranteurs nor their staff is going to refuse a regular who walks in, even if it's a last minute walk-in.
That scene in Waiting, of course you're not going to see that Chef. You're the boss, we are not going to do that in front of you, lol. However, I bloody garante it does happen 😅🤣
Waiting... Isn't a reality? That was exactly how three restaurants across two states I've worked in have acted. Not every night, but a decent portion of the time. What's unrealistic is that they were done cleaning that kitchen 100% and waiting to go a few minutes before closing.
Very entertaining…chuckled when he said the Waiting scene wasn’t accurate. I’m surprised he’s had no experience working in a non-fine dining atmosphere, because this is picture perfect accurate for any “working class” cook. It’s even underplayed…staff are known to “sabotage” a restaurant by trying to fool a customer into thinking a restaurant is closed (turning off lights or signs early, staff “hiding”) or strategically being out of important food near the end of the day. …furthermore, I would even suggest that late night menus exist purely so line cooks and dishwashers don’t mutiny.
Restaurants need to put when they kitchen closes for the hours if they don’t want that to happen, people don’t know when kitchen is supposed to close if they aren’t told.
@@sarasamaletdin4574 Kitchen's close when when the restaurant closes (per whatever hours are given to the customers). It's just that doors are sometimes open to let customers out or people who ordered before that time stay in to eat. Literally just look at the restaurants hours and if it's super close to close, you're gonna be annoying the kitchen staff. Closing staff have a ton of cleaning and other things to do after everybody leaves.
I worked At Applebee’s in the kitchen for over 7 years. If some one came in right before closing we definitely were not happy. Not to this extent but close
i'm surprised that they didn't include the part where they...do things to the food. yes, we're pissed when it happens. but it's never that level of personal. unless you have a reputation for being extremely rude, that would never happen in a well managed kitchen.
@@isaacgleeth3609 Yes, I don't think it would be unusual for them to say...sorry but we stop taking orders 15 minutes before close or something...I wouldn't be upset if they said that.
I love that Chef doesn't actually talk about the movies, themselves, but about the food. He's something of a sellout these days but, it's still all about the food for him. And, like any real cook, he has chewed up arms and fingers. I've been burnt so many times, I can't even feel my fingertips burning, anymore!
@@sarasamaletdin4574 I felt like his commentary on that was pointless. I remember the movie made Julia seem rather rude and dismissive. I don't expect him to diss his friend but just leave it out instead of talking about butter.
Honestly, anyone can cook if they just try and practice. I've heard a lot of people say they can't cook, most of the case is they are just too lazy or can't be bothered enough.
True true plus some are scared that they wasted all their time or burn the food. Had a friend who doesn’t want to cook because he might burn his eggs and kitchen down.
Remember kids: If you come in near closing time, you better be dressed like you fit into the restaurant to have them serve you food. That, or if you're a celebrity.
Uh, I guess Wolfgang never worked in a lower end chain restaurant (like Applebees, small town, Chilis, etc.)? I have and that's 100% realistic. Cooks obviously don't get tips, and there's a LOT of people that are just lookin' for a summer job or are just 'whatever' at that point, not trying to 'make it big', and the owners are either gone/checked out, etc.
i always got stuck with the creepy owners/managers who only cared about hooking up (and mostly failing) with underaged girls. they treated male employees like dogs to show off how much "manlier" they were than us.
I am in the professional catering equipment business, and I can say, as to comes to the equipment obviously, the kitchens are very realistically depicted
Our music teacher in school had posters of "Perfect Practice Makes Perfect". However, he would always say, "There is no such thing as perfect, just better."
I watched Julia and Julia as a child because the movies where my dad lived only charged 3 dollars a movie n me and my brother watched it to wait for another movie showing later on and I left actually enjoying the film lol it was good
Thankfully the worst injury i had in the kitchen is a burnt palm because i held a ripping hot cast iron skillet fresh out the oven because i forgot that pan was fresh out the oven 🤣🤣🤣 at least i won that competition. So z'all good in the end
James Beard was the first chef to become famous on television. But Julia really defined the "cooking in my kitchen" kind of cooking show. I have a great picture hanging in my kitchen of her on her set with a crew of four people sitting on the floor behind her taking the uncooked food and handing her the cooked versions.
I was a waitress at a sushi restaurant, and some people came in 15 to close. I had the wrong close time in my head, so i told the people we were already closed. The sushi chefs literally wooped and cheered me because of it 😂
Don't restaurants usually close the kitchen 45-30 minutes before closing time to prevent people coming in 2 minutes before the actual restaurant is closing? That has been my experience so far at least
I think off the top of my head the worst injury I had working in a kitchen was when I stabbed myself with a spoon trying to open up a bottle of hot sauce. I was bleeding and it wouldn't stop for a while. We threw to bottle of hot sauce away and I had to write up a injury report.
Puck says the scene in The Waiting is overplayed. I’m a chef, and I know it really isn’t. Most of our dishes are cooked with love. Asking for a table just before closing is likely to be the only time you’ll get food cooked with 100% hatred.
I like how he said "practice makes better". It's really empowering to hear that you don't need to be perfect, you just need to be better than you were
perfection is an illusion
Good practice makes better
Yes! I was thinking the same thing
God that was the gayest thing I've read all week.
Exactly thats why i always said since i was younf practice makes progression not PERFECTION. Always a higher level of learning achievement.💯💯
As a dishwasher during a pandemic when ppl came in 10 mins before close I I can assure you that seen in waiting is NOT overplayed whatsoever. Wolfgang is a great chef but he’s a celebrity so of course he made pecan pie last min for jack nicholson. No one would be pissed to serve jack at 1am
seriously, my first job in high school was a dish washer in the 90s and when people came in right before close we would totally be pissed off! I had plans to meet my friends at 10:30pm, damnit!!
Also, at this point in his career, he’s not cooking or cleaning anything so he thinks it’s fine. Meanwhile we get our asses kicked 13+ hours a day
@@Lumani Welcome to the hospitality industry
Yeah wolfgang is out of touch. He doesnt relate to regular people
The Waiting scene might not happen in HIS kitchens, but in any chain restaurant YES it absolutely does happen.
I think Chef Puck just doesn't want to scare his famous friends who probably come late like that. I think all chefs are the same
In normal restaurants the waiting scene is 100% the reaction of both the cooks and the hostess
that ‘Waiting’ scene is not overplayed, it is 100% accurate
Yeah, maybe not in the fine dining restaurants that wolfgang have worked in his whole life. But in the rest of the restaurant world where the chef works for the money and not only for the passion for food, it's 100 accurate
100%
came here to say the same. I worked in a hotel kitchen and we had people come in the last 10 minutes way too many times.
The kitchen closes at 10 and everything's put away . 30 min later zzz zzzz zzzz 4 course meal . That lucky pantry chef
Hysterical accurate scene but a much different dining experience and workplace.
in all the restaurants i’ve worked in, we usually close the kitchen and do last call about 15-30 minutes before the actual restaurant closes. that way if someone comes in at 9:50pm and we close at 10pm, they aren’t getting any food.
I have seen that on many restaurant, on their door. That’s the way it should be I think.
Those restaurants didn't stay open very long I think
and here in my country, street food everywhere.... we go to a restaurant just for bragging to our date
I’ve been lied to and told “we’re closed” when it’s a full hour before you close, you’re putting a take out order together in the back and I could tell you were on Tik tok before I walked in.
Don’t give me that.
@@ZombiZohm You’ve clearly never worked in restaurants.
Yeah the “Waiting” scene is literally exactly my kitchen 100%
Wolfgang needs to get out more. If a customer walks in at 9:59 and we close at 10 the employees are most def gonna be pissed 🤣🤣🤣
Felt 😂😂
Unless they’re not dressed nice enough, then he’ll turn them away.
Lol… Yeah… But he used the example of Jack Nicholson walking in. I think even. If some well dressed customer who may be a regular but isn’t famous had walked in, he would have kicked them out.
Which is exactly why a lot of restaurants has "last order time" (or something like that)
@@daulahiftitah6461 yeah, I haven't gone to a single restaurant here in South Africa where they don't advertise their kitchen closing times vs their dining room closing times
for the typical restaurant 'waiting' is incredibly accurate hahah
As a sommelier, I can confirm that if you tell people a certain wine goes with a certain meal they'll agree and drink it. Even if it's not.
They tried that with me at one restaurant famous for their wines in Dallas, and nearly all the wines didn’t match. I was very disappointed. I think it’s because we had better pairing experiences so I knew what to look for.
Well people are assuming the sommelier would know better than them...
Well, a lot of times people are just trying to be nice. I've often had wines recommended to me that weren't right. But what am I going to do, return it? Start a drama by calling people to my table? I've only returned wine once, and that was because it was starting to turn to vinegar. It was undrinkable. Other than that, I just soldier on.
@@laneythelame your taste buds don’t lie
Of course they do? It isn’t their job to understand your menu and wine selection, and know what goes well together. They assume that’s yours.
I remember my first kitchen accident, I turned this huge oven's gas valve on a few seconds too much, and once I lit the match, the accumulated gas formed a small fire ball that burned every single hair on my face and arms, no skin burns whatsoever. It took a few months to grow back, it was hilarious.
I worked in a fine dining Italian restaurant. The owner head chef was Italian. There was a meltdown multiple times a week. Didn't have to be last second customers, could be anything. One time he unplugged all the computers so that the waiters couldn't put more orders in because they were coming in too fast.
I love how he doesn't really care about the movies he just uses them as jumping off points for stories. Man has some tales to tell lol
As a former server, I would always make sure to know what items were easy for them to make once they shut down the line. I had 100% success rate being honest with customers and telling them that we close in a few minutes and that we have some, but not all, dishes available. Also, we'll be ordering everything at once, thank you. The usual customer reaction was gratitude; the vast majority of people are just hungry and are happy to eat something. And yes, Wolfgang is wrong in this case. Starting about 30 minutes ahead of time, the prayers for no more customers begin in earnest.
Also, a good floor manager gets you shut down early on slow nights.
Wolf is confused about a few things but I’ll just mention this about the film “Burnt”. The reason why they showed the shoes was to show the experience and the ability to multitask and use all instruments and create a sense of urgency and fluidity. The whole scene was about how the entire kitchen works, not just the food.
Wolfgang should do one for Hannibal next.
People are saying that chefs don't melt down at fine dining restaurants over last second customers. Not true at all. Every restaurant gets a closing meltdown eventually. Chef Puck is just being a sweet guy. He knows that Waiting scene is accurate.
So many chef tantrums..
I don't know if it's him being sweet guy so much as being pretty out of touch.
@@fuzzzone he isn’t out of touch. He runs 20 restaurants, with hundreds of employees, with his own thousands and thousands of hours of experience working in kitchens at all levels of quality. You, and everyone who throws a fit because a customer came in before the restaurant closed, are just petty.
@@fuzzzone nah you’re right, he’s out of touch.
A. Most fine dining restaurants don't take random wake-ins, you'll have to book a reservation, unless you're a regular. B. Most regulars who frequent a fine dining restaurants are either celebrities or people with high social status, so neither the restauranteurs nor their staff is going to refuse a regular who walks in, even if it's a last minute walk-in.
I was a line cook .. the reaction in the movie Waiting was spot on lol
Every night in every kitchen I’ve worked in 😂
@@zaccaryjohn LOL
A few places I've worked we'd go and flip the sign off around 10 minutes til.
I went to culinary school partly because of Julia Child, that and it reminded me of summers with my grandmother.
That scene in Waiting, of course you're not going to see that Chef. You're the boss, we are not going to do that in front of you, lol. However, I bloody garante it does happen 😅🤣
This guy is amazing! Finally a pro that focuses on the context of a clip, and not the scene of the clip.
Waiting... Isn't a reality?
That was exactly how three restaurants across two states I've worked in have acted. Not every night, but a decent portion of the time.
What's unrealistic is that they were done cleaning that kitchen 100% and waiting to go a few minutes before closing.
Very entertaining…chuckled when he said the Waiting scene wasn’t accurate. I’m surprised he’s had no experience working in a non-fine dining atmosphere, because this is picture perfect accurate for any “working class” cook. It’s even underplayed…staff are known to “sabotage” a restaurant by trying to fool a customer into thinking a restaurant is closed (turning off lights or signs early, staff “hiding”) or strategically being out of important food near the end of the day.
…furthermore, I would even suggest that late night menus exist purely so line cooks and dishwashers don’t mutiny.
Waiting wasn't the least bit overplayed. People who come in right before closing are the worst.
It might be more common at lower wage and shittier places than Puck is used to working at. Definitely like this with underpaid line cooks
Restaurants need to put when they kitchen closes for the hours if they don’t want that to happen, people don’t know when kitchen is supposed to close if they aren’t told.
@@sarasamaletdin4574 Kitchen's close when when the restaurant closes (per whatever hours are given to the customers). It's just that doors are sometimes open to let customers out or people who ordered before that time stay in to eat. Literally just look at the restaurants hours and if it's super close to close, you're gonna be annoying the kitchen staff. Closing staff have a ton of cleaning and other things to do after everybody leaves.
I worked At Applebee’s in the kitchen for over 7 years. If some one came in right before closing we definitely were not happy. Not to this extent but close
i worked in a clothing store, people coming in late 🤦♀️ we used start vacuuming to give them a hint
That is why dine-in restaurants should have a "last call" of sorts around 10-15 mins. prior to closing.
i'm surprised that they didn't include the part where they...do things to the food. yes, we're pissed when it happens. but it's never that level of personal. unless you have a reputation for being extremely rude, that would never happen in a well managed kitchen.
@@isaacgleeth3609 Yes, I don't think it would be unusual for them to say...sorry but we stop taking orders 15 minutes before close or something...I wouldn't be upset if they said that.
I love that Chef doesn't actually talk about the movies, themselves, but about the food. He's something of a sellout these days but, it's still all about the food for him. And, like any real cook, he has chewed up arms and fingers. I've been burnt so many times, I can't even feel my fingertips burning, anymore!
By "sell out" you mean wildly successful?
Every time i think about passion for food, Wolfgang always comes to mind.
I wasn't expecting "Julia Child was a good friend of mine"
Since Julia Child didn’t like Julie’s blog I wanted him to comment on that. But he talked of butter instead.
@@sarasamaletdin4574 I felt like his commentary on that was pointless. I remember the movie made Julia seem rather rude and dismissive. I don't expect him to diss his friend but just leave it out instead of talking about butter.
Honestly, anyone can cook if they just try and practice. I've heard a lot of people say they can't cook, most of the case is they are just too lazy or can't be bothered enough.
You're right. Everyone should learn how at least basics for purely survival reasons
True true plus some are scared that they wasted all their time or burn the food. Had a friend who doesn’t want to cook because he might burn his eggs and kitchen down.
I had a roommate in college who, no joke, watched as a pot of water boiled dry.
Ratatouille's Remy: "Well yeah, anyone CAN. That doesn't mean anyone SHOULD."
Its like saying anyone can do maths
Is there a part 3? Can't believe "The Hundred-Foot Journey" was not included in part 1 or 2. One of my favorite restaurant movies!
8:10 he totally Under plays it. This has happened at my restaurant hundreds of times.
That waiting scene is correct. Every hotel I worked in room service would hammer the kitchen right at closing. Every night
This guy's body language is flawless.
I love Wolfgangs accent.
@8:15, so Jack Nicholson and Wolfgang Puck aren't the same person?! 😉
shouldve reviewed more of 'Waiting...' most relatable restaurant movie
imagine this guy breaking down shokugeki no soma
Remember kids: If you come in near closing time, you better be dressed like you fit into the restaurant to have them serve you food.
That, or if you're a celebrity.
I don't see the problem with having standards.
I really want to see a seamstress break down movies. I am a seamstress my self, and have watched so many movies where they got it so wrong.
What’s your thoughts on “Phantom Thread”
Give Bernadette Banner a try. She’s right up your alley
Bernadette Banner did it on her channel
Waiting ain't too overplayed. I know the pain of having mfs walk in right before y'all close 😭
Lmao i literally had a closing melt down last night with my other cooks 🤣
I love this interview. Wolfgang is just so funny and relatable
No.
Uh, I guess Wolfgang never worked in a lower end chain restaurant (like Applebees, small town, Chilis, etc.)? I have and that's 100% realistic. Cooks obviously don't get tips, and there's a LOT of people that are just lookin' for a summer job or are just 'whatever' at that point, not trying to 'make it big', and the owners are either gone/checked out, etc.
i always got stuck with the creepy owners/managers who only cared about hooking up (and mostly failing) with underaged girls. they treated male employees like dogs to show off how much "manlier" they were than us.
My last minute customers were never the likes of Jack Nicholson
As someone who cooks for a living in France I can confirm... Butter.
Alright folks you heard it hear first, it’s no longer ‘practice makes perfect’🥺
I seriously think it’s because perfect is impossible. Perhaps we could rephrase it to practice gets closer to perfection
yeah, one of my art teachers always told us that practice doesn't make perfect, it makes progress
i was friends with juilia childs is a greatflex
wolfgang puck is so down to earth
I am in the professional catering equipment business, and I can say, as to comes to the equipment obviously, the kitchens are very realistically depicted
That waiting scene is literally, any ticket after the heavy rush. Regardless of time XD
Our music teacher in school had posters of "Perfect Practice Makes Perfect". However, he would always say, "There is no such thing as perfect, just better."
I watched Julia and Julia as a child because the movies where my dad lived only charged 3 dollars a movie n me and my brother watched it to wait for another movie showing later on and I left actually enjoying the film lol it was good
Julia Childs sounds like Meryl Streep's interpretation of Maggie Thatcher in the Iron Lady.
I love Julia Childs to this day I watch her show
Wolfgang is so cute! He's prime grandpa material 😋
Thankfully the worst injury i had in the kitchen is a burnt palm because i held a ripping hot cast iron skillet fresh out the oven because i forgot that pan was fresh out the oven 🤣🤣🤣 at least i won that competition. So z'all good in the end
Am i the only one that watches food videos to make then more hungry for dinner?
Worked in bar and casual dining for 7 years…..waiting is 100000% accurate
wanting to see a catholic priest break down exorcism scenes
LMAO
Still waiting for that one! 😄
James Beard was the first chef to become famous on television. But Julia really defined the "cooking in my kitchen" kind of cooking show.
I have a great picture hanging in my kitchen of her on her set with a crew of four people sitting on the floor behind her taking the uncooked food and handing her the cooked versions.
I’ve seen that picture. It’s amazing.
I was a waitress at a sushi restaurant, and some people came in 15 to close. I had the wrong close time in my head, so i told the people we were already closed. The sushi chefs literally wooped and cheered me because of it 😂
Tu sebab kau famous. Nak jaga reputation kau, sebab tu kau tak tolak customer tuh. Plus menu kau mahal, gaji kau besar. Waiting scence very accurate.
Don't restaurants usually close the kitchen 45-30 minutes before closing time to prevent people coming in 2 minutes before the actual restaurant is closing? That has been my experience so far at least
not every restaurant is like that, no
You know what they say - practice makes permanent ;)
That Waiting scene is 100% accurate
Wolfgang: “for me…”
People in the comments: “I have to disagree!!!”
He makes cooking sound intense :D
I think off the top of my head the worst injury I had working in a kitchen was when I stabbed myself with a spoon trying to open up a bottle of hot sauce. I was bleeding and it wouldn't stop for a while. We threw to bottle of hot sauce away and I had to write up a injury report.
@7:45 Wolfgang has never been in a chain restaurant kitchen.
Waiting is the most accurate movie ever!
The waiting one is so easy to solve and a lot of restaurants have already solved this.
Last call: 9:30pm
Closing: 10pm
Butter is King
Should've reviewed Hannibal (tv series)
When will GQ make a video for a Teacher Breakdown? No love for the teaching profession?
I went ahead and made my own video because they haven't yet.
Waiting is a documentary about working in a restaurant
It's funny that he doesn't comment at all how fire extinguisher should never be used on a person and they used two right there.
That bandaid says what a great chef he is
Puck kinda balances Wolfgang.
5:27 America had Julia Child. We Brits has Delia Smith.
I still prefer my saying, "practice makes permanent", but 'practice makes better' is good too.
I love this dude
Wolfgang Puck
tells us nothing we didn't already know .
WHO WANTS PART 3!!!!!🖐🖐🖐
Even in industries where people don't stay as late as in restaurants, no one likes someone coming in at the last minute
I still have a copy of Julia Childs "Joy of Cooking"
I love these
Julia Child killed lime Jell-O!
Puck says the scene in The Waiting is overplayed.
I’m a chef, and I know it really isn’t. Most of our dishes are cooked with love. Asking for a table just before closing is likely to be the only time you’ll get food cooked with 100% hatred.
"this guy phucks"-RUSS HANEMANN
5:00 I agree. Just like Rotten Tomatoes. HA! 🤣
As a Chilean, when he said people having seafood and they order a Cabernet Sauvignon, I facepalmed
My whole arm in dijon 🤣
I wanna see some Sopranos clips
I wonder if chef knows what they did to that meal in “Waiting” 🤣
Woah, Wolfgang knew Julia child?
Julie & Julia would have been a better movie if it was just Julia.
Agree
100% real.
Yeah but Jack Nicholson isn't walking into Outback Steakhouse or B-dubs 10 minutes before close.
Is he German. He definitely has that accent. 😁
He's Austrian
We have a last order time to allow us to start cleanup prep where we live
The elitist nonsense in the section about "Waiting" aside - you totally know that's how people feel in that kind of situation - this was great!