The video lists the following eight soft skills as the most important: 1- Leadership: The ability to successfully guide a group of people. 2- Communication: This includes both verbal and nonverbal communication. 3- Interpersonal skills: These are people skills such as listening well to others, showing empathy, and being assertive. 4- Work ethic: This includes self-motivation, dependability, and a strong work ethic. 5- Teamwork: The ability to collaborate effectively with others. 6- Problem-solving: This includes critical thinking, logical reasoning, and the ability to make good decisions. 7- Flexibility and adaptability: The ability to be open to change and find new ways of doing things. 8- Conflict management: The ability to deal with conflict productively.
Oh my God! Such an excellent video on soft skills. This was one of my interview questions. I believe all Projects Manager, Director and Project Leaser must follow Soft Skills as you beautifully explained. Thanks for sharing such a wonderful video!
I love this lesson! Mainly because we don’t think about the things we do and the things we’re unwilling to do that hinder our growth and success. These are great great tips to point out. 😊
I have to talk to a senator tomorrow and im not used to dealing with important people or talking. Thanks for the tips. I really need his vote and i need to learn.
It went awesome! I cut down in talking to much. I let her speak without interruption and I made her feel like what she said matters to me. It was great. They are supporting the bill I need passed. Thanks. I have lots of work ahead learning this but i know i can do it here.
I need to work on these soft skills the most interpersonal skills with listening and receiving criticism. flexibility to work with uncertainty. Conflict management to avoid win lose philosophy and reduce conflict and deal with it appropriately there I said it as this affects my time management
Hi Alex! Thank you for sharing this information. I will certainly take the time to beef up on all 8. It never hurts to do refreshers, even when you think you're doing great. I subscribed to your channel and look forward to viewing more of your content, Thanks!
i love the pace of your speech, i lappreciate you referenced the sources you looked, i liked your description of each soft skill. i think you are a great communicator and i will take example of you hehehe
These Recommendations hit closer to home than I would like to admit. But right on target. That being said the wounds of a friend are better than the kisses of an enemy. If we are never confronted with the areas we need to develop and grow in, transformation is not possible.
Recently found your channel. My most recent supervisor had none of these skills and I always wonder how she was able to get her position. I ended up resigning due to the work environment being toxic. She created conflicts. But it is good to have these skills...it's a must
Sorry to hear this story. People get promoted for many reasons that do not necessarily indicate their leadership abilities like how many years they've been on the job, their technical competence, their history with influential people in the organization, their ability to "manage up" well but not people below them, etc. In my experience, supervisors like that often hang on and survive longer than they should but eventually get stalled out and lose influence and credibility. If you have a safe channel for sharing feedback about how poorly they do their jobs, then that might be a good idea to communicate that. I wouldn't "come after them" but if the organization asks for feedback, I'd certainly let them know. They may not get fired but somebody might talk to them and supervisors like that are frequently moved to lateral positions but do not directly supervise people anymore. For instance, I once worked under 2 to 3 very difficult supervisors. For a while, I thought I was the only person who had trouble working with these three. I soon heard that there were numerous complaints about them from all over the organization. Within the span of about 2 to 3 years, 2 of them had been completely removed from any leadership roles and the last person was moved into a job with a title of a leader but didn't have anybody reporting directly to them.
@@alexanderlyon It's ok and Thank you.. It was time for me to move to something else. I was able to be accepted into a tech bootcamp, and the time affords me to study for certification. And you brought up some interesting points. My former supervisor does have other employees that have complained about her, we also have an exit interview that we complete, when we leave the company in which I made sure I completed one. There are several other employees that a resigning as well and will be completing the exit interview.
Excellent video. One thing I'd like to acknowledge is that these Soft skills overlap. For instance, one could use communication skills to build good interpersonal relationships and vice versa. Points mentioned about flexibility is very true. Id say that To be successful, Soft skills is a vital for everyone regardless of one's occupation.
Great video! My main problem is working with others who have these underdeveloped soft skills. It can be a real pain to work with someone who isn't good at communicating or good at working in a team.
I also find that difficult. In that case it falls under skill number 9: Give good feedback. What I understand, is that good feedback typically contains: some motivation for the other to change, a clear formulation what needs to change and how to change, and the preservation/improvement of the relationship. I currently have 2 bosses, one older than the other. The older one is close to retiring and therefore slowly withdrawing from work. Unfortunately the other boss is not as good at communicating/cooperating as the older boss, which is also demotivating. This has become clearer to me over the past few weeks, but was already happening for several months. I now often return feedback to the younger boss, and it is clear that he is really desperate for it. (example: this week he interrupted my train of thought, and that caused the meeting to take much more time as I Iost what I was saying and found it difficult to recover from that, and everyone who I talked to who was at that meeting told me that this was not a good start to the meeting) When other people from the team talk in private with me about this. I tell them I agree that things are not going well. But I also try to create an understanding so that everyone is better equipped to solve the issue, rather than just saying that things are bad.
Thanks for these. (I teach them.) The great thing about soft skills is that you can take them with you; they are always in demand, especially by hiring managers and especially now. WSJ, Forbes, and others emphasize them above hard skills.
Thanks Alex! I love all of your videos! It’s great you approach communication and leadership with a view to make people happier! We really need this! I was really lost before coming across your channel... it connected lots of dots to my professional and personal life - why certain things did not work they way I planned. You’re an inspiration for me!! Your work has an impact!!
There are challenges I’m currently working in my new career as a life insurance agent. Communication: Be clear and concise with my speech Team work: Contributing to the conversation outside of my expertise. Problem solving: Making good informed decisions
Thanks for your great video. Personally, I am very interested in learning how to work efficiently and keeping motivation when working conditions seem ambiguous.
Vry.Impressive lecture.I do agree soft skills nd humble communication skills r very effective in any field as it induces confidence in workforce including top management professional too for effective results in any profession.Soft skills nd interpersonal skills impact positive Psychological frame of mind nd it helps in restricting stree, Strain, Anxiety etc.nd keep the employees healthy physiologically nd henceforth we can achieve goals.Rtly said know ur.thyself related to weak points nd strong points in brief in my opinion.Avoid conflicts as it hampers the growth of any organization or fields as a management professional in my view.worthpraising nd outstanding lecture with factual tips 👍
a great leader is not always a great manager and vice versa. an inspiring leader can sometimes miss important operational details when forging onwards and exploring ideas. a leader needs a manager, so they can lead. an effective manager identifies staff with particular skills (ex leadership or commeraderie, communication) and uses those skills to benefit the team. no one person embodies all of the soft skills, but an attentive manager can create a team that does.
Hey! I really enjoy your videos. I work in the service industry as a waitress while I’m in college. Would you make a video about communication with your managers, and about serving? Thank you
I know these as ‘transferable’ skills, or skills you exercise that transfer to any position at any job anywhere. I have observed that these are largely tied to one’s personality (or gift mix). They can be recognized for discussion, even quantified (as here in this video; but for the most part they are cultivated (sometimes acquired) by experience. In other words, a company cannot necessarily train someone in these particular skills. That said, I see that it is important (1) to recognize these as skills, and (2) highlight them to potential or current employers.
I hear where you're coming from. The research on the trainability of these skills is actually really encouraging. Essentially, with instruction and effort, virtually anybody can improve these skills. We are not equally gifted as a starting place but anybody who puts in the time and effort and has a decent teacher gets better over time. In other words, these skills can be trained just like any other skill. I've worked with thousands of students and professional clients and I've watched them improve right before my eyes in just moments.
I did this assignment in 6th period in engineering in 7th grade on January 23rd,2024 and I got a 90% 🎉I was so proud of myself for getting a A+ 🎉 I got 9 out of 10
@@alexanderlyon Thank you. I look forward to being mentored by you in the area of leadership and communication. This will help me in my forth coming project.
This was very, very good. I have a 2nd interview coming up and this is a tool that will be very helpful for others, like myself, to use. Thank you for sharing. :)
A really good video and focused on soft skills in the workplace and not so much Society in general. I liked the short video clips so it wasn't just a "Talking Head" lecture. If you want to see a young person being coached is soft skills from first contact thru to soft skills excellence then the IPL has created a free UA-cam channel and uploaded the 86 Step Interview Ninja Golden Path process from beginning to end.
Definitely need the most work on teamwork lol. I usually try to get everything done myself and assume that it nothing will work if I’m not involved. Trying to fix that 😅
sir you have almost covered all type of soft skills that are used in personality development but this is my humble request to you that do a sort of act with more persons so that we visualize everything
I have assessment about heart skills , I need right about myself for example I have a certificate. I have a degree from university like this but I don’t know what I write??😢
Great video, Alex. Once again! Hey, let me pick your brain a sec? Your thoughts on individuals with narcissistic and/or passive-aggressive personalities, trying to tackle numbers: 3, 5, 6, & 8? ....... God Bless!
I'm 18, and it's my first day of work ever, I got 6 hours until it starts any tips? I'm going to a caregiver if that helps. This helped a lot btw thank you
Work hard. Be respectful. Learn all you can and pay attention. In the coming days and weeks, be brave and ask for feedback on how you can improve. Good luck!
Hi I feel like I am not good at these things Do you have simple any words of encouragement? I am wanted to get back in the world of work But I want to come back .... Better!
Hi. I hope your interview goes/went well. The topic of interviewing is an important one but not a topic I talk about on my channel. Sorry about that. It sounds like it may have already happened anyway. I you get the job!
Hi, I am not sure whether you watch sports. However, there have been apology video's that have been made by billionaire owners that tried to create a European Super League in soccer. This did not go down well here in England. I would love for you to examine their video's in relation to their body language and communication. The name of the Liverpool owner is John Henry. Thank you, big fan of your content. I will defiantly when I have the time be taking one of your courses.
5 Essential Communication Skills for Professionals (free pdf): www.alexanderlyon.com/free-resources
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A
Good luck this was a video very benefit , what is a hart skills ? Such what example? Answer ( I am from Iraq) where are you from ? Answer
The video lists the following eight soft skills as the most important:
1- Leadership: The ability to successfully guide a group of people.
2- Communication: This includes both verbal and nonverbal communication.
3- Interpersonal skills: These are people skills such as listening well to others, showing empathy, and being assertive.
4- Work ethic: This includes self-motivation, dependability, and a strong work ethic.
5- Teamwork: The ability to collaborate effectively with others.
6- Problem-solving: This includes critical thinking, logical reasoning, and the ability to make good decisions.
7- Flexibility and adaptability: The ability to be open to change and find new ways of doing things.
8- Conflict management: The ability to deal with conflict productively.
Thank you for saving me 12 minutes of my life 🤣🤣
I'm the first person to learn and improve my English communication skill. I'm so grateful to get this opportunity.
Your teachings are truly life changing. Mistakes in communication can seriously ruin your life. Literally yes.
Oh my God! Such an excellent video on soft skills. This was one of my interview questions. I believe all Projects Manager, Director and Project Leaser must follow Soft Skills as you beautifully explained. Thanks for sharing such a wonderful video!
I love this lesson! Mainly because we don’t think about the things we do and the things we’re unwilling to do that hinder our growth and success. These are great great tips to point out. 😊
Agreed. We often don't think about them and then there's the *_will to learn_* question.
I have to talk to a senator tomorrow and im not used to dealing with important people or talking. Thanks for the tips. I really need his vote and i need to learn.
Hope it goes well, Anthony!
@@alexanderlyon Thank you!
It went awesome! I cut down in talking to much. I let her speak without interruption and I made her feel like what she said matters to me. It was great. They are supporting the bill I need passed. Thanks. I have lots of work ahead learning this but i know i can do it here.
I need to work on these soft skills the most interpersonal skills with listening and receiving criticism. flexibility to work with uncertainty. Conflict management to avoid win lose philosophy and reduce conflict and deal with it appropriately there I said it as this affects my time management
Hi Alex! Thank you for sharing this information. I will certainly take the time to beef up on all 8. It never hurts to do refreshers, even when you think you're doing great. I subscribed to your channel and look forward to viewing more of your content, Thanks!
i love the pace of your speech, i lappreciate you referenced the sources you looked, i liked your description of each soft skill. i think you are a great communicator and i will take example of you hehehe
Recently found your channel, and subscribed instantly! Thanks for all the top notch content and valuable free resources.
Welcome aboard!
These Recommendations hit closer to home than I would like to admit. But right on target. That being said the wounds of a friend are better than the kisses of an enemy. If we are never confronted with the areas we need to develop and grow in, transformation is not possible.
Thanks for the teachings , soft skills are greatly needed to success in every area of our life
You are very welcome, Alejandro. Thank you for the encouragement.
Recently found your channel. My most recent supervisor had none of these skills and I always wonder how she was able to get her position. I ended up resigning due to the work environment being toxic. She created conflicts. But it is good to have these skills...it's a must
Sorry to hear this story. People get promoted for many reasons that do not necessarily indicate their leadership abilities like how many years they've been on the job, their technical competence, their history with influential people in the organization, their ability to "manage up" well but not people below them, etc. In my experience, supervisors like that often hang on and survive longer than they should but eventually get stalled out and lose influence and credibility. If you have a safe channel for sharing feedback about how poorly they do their jobs, then that might be a good idea to communicate that. I wouldn't "come after them" but if the organization asks for feedback, I'd certainly let them know. They may not get fired but somebody might talk to them and supervisors like that are frequently moved to lateral positions but do not directly supervise people anymore.
For instance, I once worked under 2 to 3 very difficult supervisors. For a while, I thought I was the only person who had trouble working with these three. I soon heard that there were numerous complaints about them from all over the organization. Within the span of about 2 to 3 years, 2 of them had been completely removed from any leadership roles and the last person was moved into a job with a title of a leader but didn't have anybody reporting directly to them.
@@alexanderlyon It's ok and Thank you.. It was time for me to move to something else. I was able to be accepted into a tech bootcamp, and the time affords me to study for certification.
And you brought up some interesting points. My former supervisor does have other employees that have complained about her, we also have an exit interview that we complete, when we leave the company in which I made sure I completed one. There are several other employees that a resigning as well and will be completing the exit interview.
Excellent video. One thing I'd like to acknowledge is that these Soft skills overlap. For instance, one could use communication skills to build good interpersonal relationships and vice versa. Points mentioned about flexibility is very true. Id say that To be successful, Soft skills is a vital for everyone regardless of one's occupation.
Yes, they overlap for sure.
Great video! My main problem is working with others who have these underdeveloped soft skills. It can be a real pain to work with someone who isn't good at communicating or good at working in a team.
Good point!
I also find that difficult. In that case it falls under skill number 9: Give good feedback.
What I understand, is that good feedback typically contains:
some motivation for the other to change,
a clear formulation what needs to change and how to change,
and the preservation/improvement of the relationship.
I currently have 2 bosses, one older than the other. The older one is close to retiring and therefore slowly withdrawing from work. Unfortunately the other boss is not as good at communicating/cooperating as the older boss, which is also demotivating.
This has become clearer to me over the past few weeks, but was already happening for several months. I now often return feedback to the younger boss, and it is clear that he is really desperate for it. (example: this week he interrupted my train of thought, and that caused the meeting to take much more time as I Iost what I was saying and found it difficult to recover from that, and everyone who I talked to who was at that meeting told me that this was not a good start to the meeting)
When other people from the team talk in private with me about this. I tell them I agree that things are not going well. But I also try to create an understanding so that everyone is better equipped to solve the issue, rather than just saying that things are bad.
Thanks for these. (I teach them.) The great thing about soft skills is that you can take them with you; they are always in demand, especially by hiring managers and especially now. WSJ, Forbes, and others emphasize them above hard skills.
Thanks Alex! I love all of your videos! It’s great you approach communication and leadership with a view to make people happier! We really need this! I was really lost before coming across your channel... it connected lots of dots to my professional and personal life - why certain things did not work they way I planned. You’re an inspiration for me!! Your work has an impact!!
I'm encouraged that you are getting so much out of the channel, Athanasios. Thank you for sharing your experience with me. I appreciate it.
Somehow over the period I have become a cynic to such videos. Maybe I watched one too many. But this one truly resonated with me. Thank you so much.
Glad you enjoyed it!
There are challenges I’m currently working in my new career as a life insurance agent.
Communication:
Be clear and concise with my speech
Team work:
Contributing to the conversation outside of my expertise.
Problem solving:
Making good informed decisions
Good takeaways. Thanks for sharing.
Thanks for your great video. Personally, I am very interested in learning how to work efficiently and keeping motivation when working conditions seem ambiguous.
Thank you! I’m so glad I found this channel… I can tell already I’m going to get Do you know this channel really well… Thank you again blessings
Thank you Alex, I have just landed on this channel. I desire to improve my communication skills
I never knew i had this soft skills. Thank you for sharing. I have an interview soon. Hope I'll be able to pass😊
Did you got that job .?
Vry.Impressive lecture.I do agree soft skills nd humble communication skills r very effective in any field as it induces confidence in workforce including top management professional too for effective results in any profession.Soft skills nd interpersonal skills impact positive Psychological frame of mind nd it helps in restricting stree, Strain, Anxiety etc.nd keep the employees healthy physiologically nd henceforth we can achieve goals.Rtly said know ur.thyself related to weak points nd strong points in brief in my opinion.Avoid conflicts as it hampers the growth of any organization or fields as a management professional in my view.worthpraising nd outstanding lecture with factual tips 👍
a great leader is not always a great manager and vice versa.
an inspiring leader can sometimes miss important operational details when forging onwards and exploring ideas. a leader needs a manager, so they can lead.
an effective manager identifies staff with particular skills (ex leadership or commeraderie, communication) and uses those skills to benefit the team. no one person embodies all of the soft skills, but an attentive manager can create a team that does.
Hi Andrea, Informative and detailed. After reading your comment, I would like to know which category you belong to.
Hey! I really enjoy your videos. I work in the service industry as a waitress while I’m in college.
Would you make a video about communication with your managers, and about serving? Thank you
I know these as ‘transferable’ skills, or skills you exercise that transfer to any position at any job anywhere. I have observed that these are largely tied to one’s personality (or gift mix). They can be recognized for discussion, even quantified (as here in this video; but for the most part they are cultivated (sometimes acquired) by experience. In other words, a company cannot necessarily train someone in these particular skills. That said, I see that it is important (1) to recognize these as skills, and (2) highlight them to potential or current employers.
I hear where you're coming from. The research on the trainability of these skills is actually really encouraging. Essentially, with instruction and effort, virtually anybody can improve these skills. We are not equally gifted as a starting place but anybody who puts in the time and effort and has a decent teacher gets better over time. In other words, these skills can be trained just like any other skill. I've worked with thousands of students and professional clients and I've watched them improve right before my eyes in just moments.
Right. Personality disorders& people with other psychiatric illnesses are totally overlooked here.
I did this assignment in 6th period in engineering in 7th grade on January 23rd,2024 and I got a 90% 🎉I was so proud of myself for getting a A+ 🎉 I got 9 out of 10
Now I realised on which areas I must be working 😊 thanks for guiding
Thanks for your explanation about soft skill and I received good knowledge from your video
Thanks, Sir. This is a really great presentation, I really appreciate it
Thank you Alex. I always get value from your videos.
Glad you like them. I appreciate it.
@@alexanderlyon Thank you. I look forward to being mentored by you in the area of leadership and communication.
This will help me in my forth coming project.
Loved your video so useful for my leadership course. God bless you too ❤
Glad it was helpful!
I'm from Ecuador, thank you so much for the video!
This was very, very good. I have a 2nd interview coming up and this is a tool that will be very helpful for others, like myself, to use. Thank you for sharing. :)
Good Luck Janeice!
Great Lesson, Thank you sir!!
From Bangladesh 🇧🇩
A really good video and focused on soft skills in the workplace and not so much Society in general. I liked the short video clips so it wasn't just a "Talking Head" lecture. If you want to see a young person being coached is soft skills from first contact thru to soft skills excellence then the IPL has created a free UA-cam channel and uploaded the 86 Step Interview Ninja Golden Path process from beginning to end.
Thanks for sharing. The work place really needs to hear from you, learn and praticalize all
Really great information.
Wow!
It is best explanation and easy to understand.
Keep up!
Hi Alex, thank you for sharing your knowlegement! God bless you too. 🙏
My pleasure, Angelina.
Thank you for this video, it is important for me,how aobut to be Came a leadershep smart in my organizqtion,thanks al lot of.
I need to leadership skills and management skills to work productively.
Am I the only one who needs to learn more on all 8 of them..
Conflict Management is very important to deal with....
So instructive !
@00:04:29 was a shock for me :
I cannot figure out (yet) a clean body language to express disagreement
Thank you Alex for this informative video
I mostly should work on verbal and non verbal communication
Thanks for your sharing great lessons of soft skills.
I'm very glad I found your channel.
This is great information and delivered extremely well. I have found this works well in all work environments.
Definitely need the most work on teamwork lol. I usually try to get everything done myself and assume that it nothing will work if I’m not involved. Trying to fix that 😅
Hello sir, your introduction was very intresting.Thankyou so much.
Thanks for your insight and expertise
Your helping so many be better...
Thanks Alex ! 👍👍
sir your all videos are awesome all teach a lot
sir you have almost covered all type of soft skills that are used in personality development but this is my humble request to you that do a sort of act with more persons so that we visualize everything
Constructive criticism! I haven't been able to embrace it & I am in my 50's!!!
I love this lesson! Well said
I need leadership skills and communication skills most.
This actually helped me. I thought someone voodoo me 🤦🏽♀️ i just lack skills but some of them I have 🙂
Realy great presentation. Thank you.
Amazing video, really helpful, thanks a lot for very useful video.
I have assessment about heart skills , I need right about myself for example I have a certificate. I have a degree from university like this but I don’t know what I write??😢
Great video, Alex. Once again! Hey, let me pick your brain a sec? Your thoughts on individuals with narcissistic and/or passive-aggressive personalities, trying to tackle numbers: 3, 5, 6, & 8? ....... God Bless!
Hi Alex! Awesome video! Are there certain techniques to learn to communicate correctly?
Hi, Rudy. My channel has hundreds of videos on communication skills. Welcome aboard!
Thanks for this video!
Aaa, Finally you made it. Big thanks ❤
You are welcome, Ayza. :-)
I'm 18, and it's my first day of work ever, I got 6 hours until it starts any tips? I'm going to a caregiver if that helps. This helped a lot btw thank you
Work hard. Be respectful. Learn all you can and pay attention. In the coming days and weeks, be brave and ask for feedback on how you can improve. Good luck!
@@alexanderlyon thanks so much I feel much more confident and more capable thank you
Sir, beautiful explain.
But sir now make a video on how to improve be best in these skills.
I need to improve flexible and adapable skill!
Excellent articulation
love this session ❣
Thank you, dear!
This was so helpful
Thank you Alexander 😊
Thank you very much. God bless you
I love your explanation
Glad you liked it!
Thank you soooo much!
Thanks you teacher
Great lesson.
hey so do you do any social comunication tranning for aspies
I really appreciate you many thanks
Hi
I feel like I am not good at these things
Do you have simple any words of encouragement?
I am wanted to get back in the world of work
But I want to come back .... Better!
The only encouragement that I have is that these are learnable skills. They are like other skills in that anybody can get better with practice.
@@alexanderlyon thank you
Am interested in the pdf and more videos on this sir
It's in the description of most of my videos but here it is for your convenience: Essentials: bit.ly/2K9Gile-QuickGuide
Wow, I was been aware about this famous coach.
I have an interview in corporate communications in less than an hour .... any pointers?
Hi. I hope your interview goes/went well. The topic of interviewing is an important one but not a topic I talk about on my channel. Sorry about that. It sounds like it may have already happened anyway. I you get the job!
Thank you Alex. 😇
You're very welcome, Yasantha.
I love it 😊
Excellent job sir, I'm from Pakistan ☺
Thank you, Atia.
Love it, thanks
1. 0:02
2. 0:03-0:08
3. 00:13-0:18
4. 0:19-0:21
5.0:22-0:26
6.0:27-0:30
Very useful.. Thank you
Glad it was helpful, Nada.
Hi, I am not sure whether you watch sports. However, there have been apology video's that have been made by billionaire owners that tried to create a European Super League in soccer. This did not go down well here in England. I would love for you to examine their video's in relation to their body language and communication. The name of the Liverpool owner is John Henry. Thank you, big fan of your content. I will defiantly when I have the time be taking one of your courses.
Ah, interesting suggestion. I haven't been following that issue. Thank you for suggesting it.
Awesome. I learnt a lot here
Thank you.
Thanks
Soft skill is basically make people do what you want.
Thank you!
Happy to help, Husam.