This washing machine has both a stationary and portable model. The washing machines are identical except for wheels on the portable version found in this video. That is why this portable version has a water temperature button. Remember, the consumer can select their water temperature via the sink faucet.
How do I clean the extra water left in basin, I have a large husky that sheds and would like to clean the machine so That the hair don’t block the drainage
I have this washer and it's not draining properly. I keep getting soaking wet laundry. I checked the pump, drain hose, drainage and everything seems to be fine. I also made sure it's balanced. Anything else I should try?
No one from GE has been able to answer my question! My apartment just ordered me one of there's. The only space I have for the washer is 4ft from my bathroom since. Is the unìcoplor hose (inlet/drain)long enough? If not , what can I order? I haven't been able to do laundry in months and want to have the corner length hoses when I finally get the washer. I'm disabled and can't get to the public laundry room.. I have gotten different answers to my question from every site. Some say 60" which would be perfect while others say 35" which is too short. How long are the two hoses (drain/inlet) included with the unicoploŕ for the portable washer? Thanks!
Hello Dystoniaify, thanks for reaching out to GE Appliances with your portable washer question and we will be glad to help. To research this further for you we need your model number. If you need assistance with locating it please see this informative link: products.geappliances.com/appliance/gea-support-search-content?contentId=19129 Or if you don't have the unit, please check with your dealer or apartment supervisor for this number. We will be watching for your reply. -SF
@@geappliances Hi! I am supposed to get the washer sometime this wweek.I'm nervous that the inlet/drain hose unicoupler kit won't be long enough for my needs. My manager isn't really helpful. MODEL# GNW128PSMWW I need both inlet/drain hose that comes with the unicoupler to be at least 5ft. Iif it's too short, can I buy extensions?
Hello Dystoniaify, the drain hose and unicouple hose are 60." You can buy a drain hose extension if needed. It is part WH49X316. www.geapplianceparts.com/store/parts/spec/WH49X316?SpecType=SpecType -BL
Hi! Thanks for reaching out and for your interest in our portable washer! We have a portable version of this unit as well as a stationary version, both can be seen side by side, here: spklr.io/6052Y1p2 The stationary model is: GNW128SSMWW and the portable model is: GNW128PSMWW Hope this is helpful! If you have other questions, feel free to ask. -MS
I just bought one exactly the same but water in my portable washer machine doesn't fill enough for the clothes to wash smoothly. And if I pause it to add more water it turns off the machine if left open for more than a minute. Can you please help?
Hi Adriana. We are glad to help. The washer does offer the Deep Fill option to add more water. Press and hold the Deep Fill button for 3 seconds to fill the washer to the maximum water level. It will fill to a maximum water level of approximately 20 gallons. This is the design of the washer. Also, the lid must be closed in order to use the Deep Fill option. You should not manually add water to the washer. Thanks much!
Hi, Leonela. Thank you for reaching out to us, and thank you for choosing GE Appliances. We truly appreciate your business, and we're happy to help. Will you please send us a private message with your model and serial numbers? If you need help locating the rating plate, our below link suggests where to look: spklr.io/6050YeAY Looking forward to hearing back from you. Thanks, JP
Hi there - This portable washer model does not come with a hot water hose because the unit only uses the cold-water inlet, and the temperature of the water is based on the settings of the faucet it's attached to. If you select the hot wash option, the household water heater should be set to deliver water at 120° to 150°F, for proper performance. We hope this answered your question but reach out if you have any other questions. All the best, JS
@@geappliances No it hasn't answered my question. I was unclear. The Unicoupler device is sold separately from this machine for other washers that a customer wants to hook up to their kitchen faucet as demonstrated in the video. Does the Unicoupler come with a screw on cap to attach to the hot water valve of the washing machine the customer has so there no leaking of water from the hot water valve when using the Unicoupler?
Hey there - We apologize for the confusion. We'd love to properly answer your question, but we need to gather some additional information from you first. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide the model number of the washer you're inquiring about, the model number of the unicouple, and a copy of this question. We look forward to hearing from you soon. Best, JS
Hello, Rachel and Mordy. We appreciate your question and interest in GEA. Yes, the required uni-couple is included with the portable washer model GNW128PSMWW. Let us know if you have any other questions. - JB
Hi Ms Shy- We appreciate your question and are happy to help! This is a really nice washer and we are happy to help! The Deep Fill option will add additional water to the wash load regardless of whether you used a manual or a load-sensing fill. Please refer to this article for further details: spklr.io/6055iQMP. We recommend making sure your washer is level and if that doesn't help the washer spin out, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. If you have any questions in the future, please let us know. We are happy to help! Thank you! JW
Hello Jay, thanks for reaching out to GE Appliances. We will be glad to offer you the link to our parts and accessories link: www.geappliances.com/ge/parts/ They will be glad to help further. Thanks checking with us. -SF
Hi Roneisha- Thanks so much for checking with us. Yes, this can be hooked up to your laundry connections if you have them available. We hope this helps! JW
Hi Roneisha, great question. Did it work for you?I tried to hook this up to my home washer/dryer hook up but after hooking up and washing a load, I began to hear water hammering in the pipes. Any suggestions or tips? @geappliances
@@roneishagermain2035that’s great to hear. It seems like the water pressure on my end may be high, not sure. Can you guide me a bit on your set up? You bought hoses for hot and cold water sides of washer and attached to your home hot and cold washer set ups? I tried that and heard shaking in the pipes in home, as well as shaking in hose. Frustrated and confused.
You cannot adjust the spin cycle. However, wrinkling can be caused by overloading, repeated washing in too hot water, improper sorting, or an incorrect wash cycle. Avoid mixing heavy items (like jeans) with light items (like blouses). We also recommend using a fabric softener. Also, ensure to loosely load clothes in the washer basket and try washing in warm or cold water. Lastly, be sure to match the Cycle selection to the type of fabric you are washing.
@@dashaunacheena439 you can find them at hone depot and you need a faucet adapter you get them all at the same place I hooked it up to my kitchen sink and I just use one hose and you can use the cold water and you can turn on the hot while it’s running
Thank you Yuri, we have a few troubleshooting tips to try if the washer is not spinning properly. products.geappliances.com/appliance/gea-support-search-content?contentId=23082 products.geappliances.com/appliance/gea-support-search-content?contentId=19289 Additionally there are tips on pg. 18 here. products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90587-2.PDF -BL
Our GE washing machine was delivered today. The delivery men removed the foam that was supposed to be left in the tub in order to install the cover plate. This machine will be stationary. Is it critical that the plate be installed? Since the foam mold from the tub has been removed it is hard to turn the washer on its back without dislodging the tub. Thanks
We're sorry to hear you're experiencing a leak from your portable washer. We can understand how this would be concerning. Please provide the model number or your unit, so we can look into this for you. Instructions for locating this number can be found here: spklr.io/6050tNWg
We have an older washer like this that isn’t portable and used as a regular washer. Is this the same thing?! (It came with a rack and a dryer on top) We noticed the one we have isn’t sold anymore . Recently the spin cycle has become very noisy. I was just wondering, if this was the equivalent to the older white model?! We love it for our townhouse! It fits nicely in the laundry closet and I really don’t like the all in one stackers, so was hoping to replace it! Thanks!
Hello Faith, in order for us to best assist you with this, we will need the model and serial numbers of your older model. You can provide this information, along with the question you asked at: www.geappliances.com/ge/service-and-support/contact.htm -CV
Hello and thank you for reaching out. You can enter your zip code in the following link to find a dealer near you. products.geappliances.com/appliance/dealer-locations/GNW128PSMWW Please let us know if you have any more questions. - JB
Hi Jose, We'd be happy to take a look into this for you. If you're able, please PM us on Facebook or DM us on X/Instagram with your complete model and serial numbers, as well as some more detail about the situation. We'd be happy to troubleshoot for you. If you need help finding that info, you can click here: spklr.io/6058m658 Talk soon. -MS
Hello Antonietta, thanks for reaching out to GE Appliances with your great question. To activate the Deep Fill option, press the option button, located right below the Deep Fill setting on the control panel. This will set the Deep Fill for a wash load where extra water is needed. Thanks for checking with us. -SF
Thanks for reaching out to us. That's a great question! This model can be installed with a one-faucet connection (uni-couple) or a two-faucet connection (two hoses). You just use Cold when using a one-faucet connection, but if you connect it with 2 hoses to separate hot and cold lines, you can use the Water Temp pad to select your preferred temperature. Let us know if you have any questions! - LT
The Water Temp pad comes standard on this model, but its function will vary depending on the water connection. If connected to two faucets (one hot and one cold), the Temperature Management System uses both hot and cold water to ensure that the water filling the tub is at the temperature selected using the Water Temp pad. If connected to one faucet, the fill hose should only be connected to the cold water inlet valve on the rear of the machine, and the Cold setting must be selected. - LT
GE Appliances hello, I understand the one connection is for portable and water has to be cold. But, can I set the water a bit to warm or temperature water even if the machine is set to cold? Will this cause problems to the machine? Thanks a lot!
I just received this machine yesterday. Model # GNW128PSM0WW through Home Depot. They just dropped it off and I have to figure out how to install it. The directions mention a Faucet adapter would be included, which I did not see with the one I received. Also, the base cover kit is something that requires to be placed on the bottom. This machine is huge and heavy. How does one properly do that? Any help or suggestions?
Hello Alphonso, We will be glad to look into this for you. Can you please email us at eresponse@geappliances.com with your name, address, and ph#? Please also reference this post in your email. Thanks - TH
Hello Zster90, Thanks for your interest in this easy to use portable washer. If you don't have this type of faucet please contact a plumber to install a new one for you. This is a must for easy installation. Thanks for checking with us and let us know if you have any additional questions. Sincerely -SF
Hello-We appreciate you sending us your comment. If you have any concerns or issues you would like us to look into further for you please private message us with some additional details. We'd be happy to help! Sincerely-DM
Thank you SO MUCH! ALL my many questions answered! You're articulate with a pleasant voice. Music is not too obnoxious or distracting.
This washing machine has both a stationary and portable model. The washing machines are identical except for wheels on the portable version found in this video. That is why this portable version has a water temperature button. Remember, the consumer can select their water temperature via the sink faucet.
I had a frigidaire washing machine love it it stopped working and got this one the plummer did not set it up properly.
I appreciate the video
Where can I purchase sink adapter for my machine. I have a female delta sink haven’t used washer in months. I just moved to a new place
Thank you. I was able to fix my problem
How do I clean the extra water left in basin, I have a large husky that sheds and would like to clean the machine so
That the hair don’t block the drainage
Hey on question were can you get that two pipe thing on your faucet
Would this connect to a sink faucet that has the extendable "shower" style faucet?
I have this washer and it's not draining properly. I keep getting soaking wet laundry. I checked the pump, drain hose, drainage and everything seems to be fine. I also made sure it's balanced. Anything else I should try?
Hi again,
We wanted to reply here too letting you know that we've replied to your other comment as well. Hope you can see our response soon. -MS
No one from GE has been able to answer my question! My apartment just ordered me one of there's. The only space I have for the washer is 4ft from my bathroom since. Is the unìcoplor hose (inlet/drain)long enough? If not , what can I order? I haven't been able to do laundry in months and want to have the corner length hoses when I finally get the washer. I'm disabled and can't get to the public laundry room.. I have gotten different answers to my question from every site. Some say 60" which would be perfect while others say 35" which is too short. How long are the two hoses (drain/inlet) included with the unicoploŕ for the portable washer? Thanks!
Hello Dystoniaify, thanks for reaching out to GE Appliances with your portable washer question and we will be glad to help. To research this further for you we need your model number. If you need assistance with locating it please see this informative link:
products.geappliances.com/appliance/gea-support-search-content?contentId=19129
Or if you don't have the unit, please check with your dealer or apartment supervisor for this number.
We will be watching for your reply. -SF
@@geappliances Hi! I am supposed to get the washer sometime this wweek.I'm nervous that the inlet/drain hose unicoupler kit won't be long enough for my needs. My manager isn't really helpful. MODEL# GNW128PSMWW
I need both inlet/drain hose that comes with the unicoupler to be at least 5ft. Iif it's too short, can I buy extensions?
Hello Dystoniaify, the drain hose and unicouple hose are 60." You can buy a drain hose extension if needed. It is part WH49X316. www.geapplianceparts.com/store/parts/spec/WH49X316?SpecType=SpecType -BL
I want this product. I'd like a link to this specific model of washing machine.
Hi!
Thanks for reaching out and for your interest in our portable washer! We have a portable version of this unit as well as a stationary version, both can be seen side by side, here: spklr.io/6052Y1p2
The stationary model is: GNW128SSMWW and the portable model is: GNW128PSMWW
Hope this is helpful! If you have other questions, feel free to ask. -MS
Are there other options IF the faucet does not have removable aerator? Replace faucet?
I just bought one exactly the same but water in my portable washer machine doesn't fill enough for the clothes to wash smoothly. And if I pause it to add more water it turns off the machine if left open for more than a minute. Can you please help?
Hi Adriana. We are glad to help. The washer does offer the Deep Fill option to add more water. Press and hold the Deep Fill button for 3 seconds to fill the washer to the maximum water level. It will fill to a maximum water level of approximately 20 gallons. This is the design of the washer. Also, the lid must be closed in order to use the Deep Fill option. You should not manually add water to the washer. Thanks much!
Can I use regular washing machine hose for this washer? Because I need long hose since it’ll be set up a little far from my sink.
Did you ever figure it out? I'm trying to find out if I can hook a regular washer hose to my portable and then to my washer hookup.
were can I buy that hose for the sink because mines only came with the hoses for the basemant connection
Hi, Leonela. Thank you for reaching out to us, and thank you for choosing GE Appliances. We truly appreciate your business, and we're happy to help.
Will you please send us a private message with your model and serial numbers? If you need help locating the rating plate, our below link suggests where to look:
spklr.io/6050YeAY
Looking forward to hearing back from you. Thanks, JP
Does this unicoupler come with a screw on cap for the hot water valve in the rear of the washing machine?
Hi there - This portable washer model does not come with a hot water hose because the unit only uses the cold-water inlet, and the temperature of the water is based on the settings of the faucet it's attached to. If you select the hot wash option, the household water heater should be set to deliver water at 120° to 150°F, for proper performance. We hope this answered your question but reach out if you have any other questions. All the best, JS
@@geappliances No it hasn't answered my question. I was unclear. The Unicoupler device is sold separately from this machine for other washers that a customer wants to hook up to their kitchen faucet as demonstrated in the video. Does the Unicoupler come with a screw on cap to attach to the hot water valve of the washing machine the customer has so there no leaking of water from the hot water valve when using the Unicoupler?
Hey there - We apologize for the confusion. We'd love to properly answer your question, but we need to gather some additional information from you first. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide the model number of the washer you're inquiring about, the model number of the unicouple, and a copy of this question. We look forward to hearing from you soon. Best, JS
How many gallons per cycle does this machine use? An average number will do.
How do you hook it up to washer hook ups?
Can I connect this to it's own hot and cold water like a full size washer?.
Did you ever do this? I'm trying to do the same thing with a different brand washer.
@Kellie Rodgers I ended up with the RCA 3.0 cu. ft. washer and a Panda 4 cu ft dryer. The RCA washer is able to be plumbed to hot & cold.
is the unicouple provided with the purchase of the machine?
Hello, Rachel and Mordy. We appreciate your question and interest in GEA. Yes, the required uni-couple is included with the portable washer model GNW128PSMWW. Let us know if you have any other questions. - JB
what size is the sink adapter? is it a 15/16
My washer does not fill up completely and the Wash Cycle seems to spin too gently. Is this normal, any suggestions?
Hi Ms Shy- We appreciate your question and are happy to help! This is a really nice washer and we are happy to help! The Deep Fill option will add additional water to the wash load regardless of whether you used a manual or a load-sensing fill. Please refer to this article for further details: spklr.io/6055iQMP. We recommend making sure your washer is level and if that doesn't help the washer spin out, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at
1-800-432-2737. If you have any questions in the future, please let us know. We are happy to help! Thank you! JW
Thank you
My fill hose is connected to the washer but when I turn on the water, water start coming out the top of the fill hose idk why
Where can i purchase the fill hose and adapter?
Hello Jay, thanks for reaching out to GE Appliances. We will be glad to offer you the link to our parts and accessories link: www.geappliances.com/ge/parts/ They will be glad to help further. Thanks checking with us. -SF
You can still use it as a regular machine you get them at Home Depot for 15 bucks
Can you hook it up to a washer dryer hookup or only sink?
Hi Roneisha- Thanks so much for checking with us. Yes, this can be hooked up to your laundry connections if you have them available. We hope this helps! JW
Hi Roneisha, great question. Did it work for you?I tried to hook this up to my home washer/dryer hook up but after hooking up and washing a load, I began to hear water hammering in the pipes. Any suggestions or tips? @geappliances
@@chanelvuitton256 yes it did work
@@roneishagermain2035that’s great to hear. It seems like the water pressure on my end may be high, not sure. Can you guide me a bit on your set up? You bought hoses for hot and cold water sides of washer and attached to your home hot and cold washer set ups? I tried that and heard shaking in the pipes in home, as well as shaking in hose. Frustrated and confused.
My qasher machine dont spin pla help
hi! what if our bathroom faucet (Pierce 4 in. Centerset 2-Handle Bathroom Faucet in SpotShield Brushed Nickel) is not a standard size?
Hey did you find a solution for this?
@@SojuLOL hi we ended up doing an extension from under the sink instead; it was too stressful looking for an adaptor~
@@alicebubest hi that sounds like a great idea is there any product you could recommend?
@@SojuLOL we got a switch piece that allows to turn on and off the water from the extended pipe! that was helpful to have!
How to control the spin cycle so my clothes are not so wrinkled.
You cannot adjust the spin cycle. However, wrinkling can be caused by overloading, repeated washing in too hot water, improper sorting, or an incorrect wash cycle. Avoid mixing heavy items (like jeans) with light items (like blouses). We also recommend using a fabric softener. Also, ensure to loosely load clothes in the washer basket and try washing in warm or cold water. Lastly, be sure to match the Cycle selection to the type of fabric you are washing.
Mi hija la compro es tremenda la recomiendo
Can I use the same model without using the unicouple hose to a regular washing machine hose
Yes
What hose would I need to hook up to regular washing machine hookup ?
@@dashaunacheena439 regular washer hoses, one hot one cold
@@dashaunacheena439 you can find them at hone depot and you need a faucet adapter you get them all at the same place I hooked it up to my kitchen sink and I just use one hose and you can use the cold water and you can turn on the hot while it’s running
Will my water bill go up?
my machine dont spin stay in 10 minutes throw water but is doesn't spin a lot and my clothes are wet how can i fix this i try different options :/
Hello Yuri, we apologize for your experience with your washer. May we have the model number of your washer please? -BL
@@geappliances 2.8 cu. ft. capacity portable washer with stainless steel baske
Thank you Yuri, we have a few troubleshooting tips to try if the washer is not spinning properly.
products.geappliances.com/appliance/gea-support-search-content?contentId=23082
products.geappliances.com/appliance/gea-support-search-content?contentId=19289
Additionally there are tips on pg. 18 here. products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90587-2.PDF
-BL
The one option I wish this washer had is a water level selection. Not all loads need to be filled to the top 🥴
This washer is a high efficiency washer, it doesn’t fill up to the top unless you select “deep fill”
Our GE washing machine was delivered today. The delivery men removed the foam that was supposed to be left in the tub in order to install the cover plate. This machine will be stationary. Is it critical that the plate be installed? Since the foam mold from the tub has been removed it is hard to turn the washer on its back without dislodging the tub. Thanks
I’ve only had this washer for 3 months and it’s already leaking from the bottom!!
We're sorry to hear you're experiencing a leak from your portable washer. We can understand how this would be concerning. Please provide the model number or your unit, so we can look into this for you. Instructions for locating this number can be found here: spklr.io/6050tNWg
@@geappliances I appreciate your response
Model : GNW128PSMOWW
Serial: FZ600183]
We have an older washer like this that isn’t portable and used as a regular washer. Is this the same thing?! (It came with a rack and a dryer on top)
We noticed the one we have isn’t sold anymore . Recently the spin cycle has become very noisy.
I was just wondering, if this was the equivalent to the older white model?!
We love it for our townhouse! It fits nicely in the laundry closet and I really don’t like the all in one stackers, so was hoping to replace it!
Thanks!
Hello Faith, in order for us to best assist you with this, we will need the model and serial numbers of your older model. You can provide this information, along with the question you asked at: www.geappliances.com/ge/service-and-support/contact.htm -CV
How much for washer
Where can we purchase ?
Hello and thank you for reaching out. You can enter your zip code in the following link to find a dealer near you. products.geappliances.com/appliance/dealer-locations/GNW128PSMWW
Please let us know if you have any more questions. - JB
Why my doesn’t rinse it goes back to wash
Hi Jose,
We'd be happy to take a look into this for you. If you're able, please PM us on Facebook or DM us on X/Instagram with your complete model and serial numbers, as well as some more detail about the situation. We'd be happy to troubleshoot for you. If you need help finding that info, you can click here: spklr.io/6058m658
Talk soon. -MS
What setting do I need to activate the Deep Fill option?
Hello Antonietta, thanks for reaching out to GE Appliances with your great question. To activate the Deep Fill option, press the option button, located right below the Deep Fill setting on the control panel. This will set the Deep Fill for a wash load where extra water is needed. Thanks for checking with us. -SF
@@geappliances How much for washer?
Is there a website
What's the point of a water temperature button when there is only one faucet you hook it up to with has to be hot or cold not both
Thanks for reaching out to us. That's a great question!
This model can be installed with a one-faucet connection (uni-couple) or a two-faucet connection (two hoses). You just use Cold when using a one-faucet connection, but if you connect it with 2 hoses to separate hot and cold lines, you can use the Water Temp pad to select your preferred temperature.
Let us know if you have any questions! - LT
So if hooked up to a second faucet, the temp button is there and a extra hot inlet
The Water Temp pad comes standard on this model, but its function will vary depending on the water connection. If connected to two faucets (one hot and one cold), the Temperature Management System uses both hot and cold water to ensure that the water filling the tub is at the temperature selected using the Water Temp pad.
If connected to one faucet, the fill hose should only be connected to the cold water inlet valve on the rear of the machine, and the Cold setting must be selected. - LT
GE Appliances hello,
I understand the one connection is for portable and water has to be cold. But, can I set the water a bit to warm or temperature water even if the machine is set to cold? Will this cause problems to the
machine?
Thanks a lot!
Hi Regino, we will be glad to check further into this. Can you please provide us with your model number? -BL
I just received this machine yesterday. Model # GNW128PSM0WW through Home Depot. They just dropped it off and I have to figure out how to install it. The directions mention a Faucet adapter would be included, which I did not see with the one I received. Also, the base cover kit is something that requires to be placed on the bottom. This machine is huge and heavy. How does one properly do that? Any help or suggestions?
Hello Alphonso,
We will be glad to look into this for you. Can you please email us at eresponse@geappliances.com with your name, address, and ph#? Please also reference this post in your email. Thanks - TH
My washer doesn't seem to be filling up with enough water unless I put it on the presoak cycle. Otherwise, the clothes look dry!
What if my faucet doesn't have an aerator?
Hello Zster90, Thanks for your interest in this easy to use portable washer. If you don't have this type of faucet please contact a plumber to install a new one for you. This is a must for easy installation. Thanks for checking with us and let us know if you have any additional questions. Sincerely -SF
Did you find another the solution? My facuet is thick and doesnt fit it
kalcake no. As luck would have it I ended up moving to a place where the bathroom actually had an aerator that I could screw off and replace.
@@klolz1740 you get a faucet adapter at home depot you just have to replace the one you have with this one costs 5 bucks
Ajouté du ron 1:39 de
I love how you just have to know about different types of water faucets and how a thousand dollar machine just won’t work with the wrong one :/
Hello-We appreciate you sending us your comment. If you have any concerns or issues you would like us to look into further for you please private message us with some additional details. We'd be happy to help! Sincerely-DM
Ou mette du rinse
I had much better quality washing machine in Poland .... - ... 50 years ago !!!