S&OP MasterClass, Episode 13: AI in Supply Chain: Beyond the Buzzwords

You know that AI is transforming supply chain planning. But can you differentiate buzzwords from business?
In this deep dive episode, Søren Hammer Pedersen and Stephan Skovlund guide you through the transformative journey of AI in supply chain planning.
From the basics of AI and machine learning to the sophisticated use of language models like ChatGPT, we uncover the layers of AI applications that are revolutionizing the industry.
Get insights on how AI enhances operational efficiency and redefines strategic planning and decision-making processes in supply chain management.
Whether you're a novice eager to understand AI's potential or a seasoned professional looking to integrate AI technologies into your operations, this episode is your gateway to the future of supply chain planning.
Listed below are the most essential timestamps from the podcast episode to make it easier to find the topics that interest you.
00:08 Introduction by Søren Hammer Pedersen
01:05 Stephan Skovlund's background and expertise
02:00 Discussing the impact of ChatGPT on AI perception in supply chain
07:24 How AI benefits supply chain planning
16:05 Utilizing language models in supply chain and inventory planning
21:36 AI in customer service as an extension of the chatbot
24:54 Round off of conversation