Omgggg thank you for making this video. We just moved into our house and I've been going out of my mind trying to find the right manual for our unit (its a really old one, like early 2000's so info is hard to find) and all the manuals I found are really poorly translated and missing lots of info. I am definitely saving this video directly to my phone 😅
Great detailed video I’ve been trying to understand my remote and it’s been very hard to find a video in English that is as detailed as yours great job
Self cleaning question: pressing mode and fan doesn't result in self cleaning mode. I see the CL on the remote, but the unit does not self clean. What should I do? Thank you.
I have these in a short term rental. I do not want to lock the temperature out, but guests are putting it down to 65 in the 110 degree summer. How canI reduce the range of temperatures allowed? Lets say the lowest AC setting could be 72 degrees for example.
I put my unit in Auto mode. It warms the room until it reaches higher than the set temperature, then it switches to cool mode and stays there no matter how cold it gets. It was 62 when I came back later. I cycle through the modes again to auto. It does the same thing again, warms the room up past the setpoint then switches to cool mode and lets the room freeze.
Thanks for the question Haneen. We understand how that can be frustrating. The tree represents "Health Mode". This is a function that is not available in the North American market and does not affect the operation of North American units.
I'm struggling with connecting the Gree+ app on phone to the unit. I use the mode + Turbo button for this when the unit is off but is it possible there isn't a wifi an my model? In Canada. I search for the unit but it's never detected to establish the connection. Not found either when trying manual method.
Hi, Could you please reply me that how can I get benefit from saving energy mode of a non inverter 1 ton Gree AC, as we know a non inverter AC consumes same electricity about 1400 watt,, consistently. Or If I set temperature on 30 C, then will AC consume less energy??
I have this ac and this exact remote, I'm here because my unit is blowing hot air, check connections no leaks, condenser is new and filters and airways are clean
Same. It’s not blowing out anywhere near as cool of air as last season with the same outdoor temps. House was 70 with the units on. Same settings house is now 74.5
@Paul M this will probably be the last time I buy Gree AC units and I won't recommend this brand for anyone, I'm not the only one having this issue either, I have friends who have this issue with Gree
Don’t necessarily blame the unit...maybe the person hooking it up didn’t pressure test properly and your unit had the gas leak out from the connections they hooked up. I’m assuming your trying it in AC or dry mode. This will happen with low gas. My guess is it’s an installation problem. Gree is usually a very good product.
We just got one of these yesterday but my question is does it ever cut off not like permanently but it just hasn't stopped running like a regular unit. Does this question make since.
The system ramps down once the set temp point is reached and basically just holds the temp while using very little energy at this reduced capacity. This helps minimize hot and cold swings you get with a typical unit that runs at 100% capacity, then 0%, then back at 100% etc
How do I prevent the unit from automatically turning on when we're gone on vacations and I absolutely do want it to turn on at all, is there a way to achieve this without removing the fuse from the electrical box?
If the unit is kicking on automatically when unwanted, this could be due to the Timer On/Off function as described here ua-cam.com/video/gR8xmI02Ab4/v-deo.html. The unit can also be powered down using the remote, or if the remote is missing, use the aux button as explained here ua-cam.com/video/gR8xmI02Ab4/v-deo.html. Hope this helps!
I have the instruction booklet for this remote. It doesn’t go over the icons located above the temperature?! What does the money, fan, tree, and house with arrows mean??
Money (Freeze Guard): ua-cam.com/video/gR8xmI02Ab4/v-deo.htmlsi=WEgYebPzoVjcSCQ0&t=370 Fan Mode: ua-cam.com/video/gR8xmI02Ab4/v-deo.htmlsi=agX8M1X7OuBM2Kd8&t=60 Tree: The tree represents "Health Mode". This is a function that is not available in the North American market and does not affect the operation of North American units. House with arrows: ua-cam.com/video/gR8xmI02Ab4/v-deo.htmlsi=GMM9I0mxe4WrbHQV&t=193
My gree remote has a 🌲 symbol that comes every time. There is a button with 🌲 and 🏠 symbol with air in and out. Please explain what they do and how to use those functions properly.
Its clock is extremely confusing, i ve set the real time on the clock but when turned the timer on it staryed showing me 8 o clock, what is that ? I set the time but timer on/of even then its not shutting down, still working y?
Hi here is my question, it is 22 degrees in the appartment and my remote asks for 16, but it keeps heating. If I change de mode to whatever and come back to heat it displays "HI", how do I change that? Thanks
"Hi" might be referring to an H1 error code. We suggest you reach out to your installing contractor. Licensed technicians will find some guidance here: www.greecomfort.com/troubleshoot-error-codes/
Glad you all are responding to questions Couldn't find the symbols meaning in a cursory look over in the manual What does the 4 I guess you could call them petals right above the temperature numbers and just to the side of the s inside of a circle symbol mean
I can't seem to get the ON/OFF to show simultaneously after programming. Its one or the other which means only 1 timer is working. Any ideas? Also, if the app and the timer on the remote are both engaged at same time settings, does one override the other?
When I try to connect my smart air conditioner to the app, it says "no hotspots found" and I am connected to my home internet. I've checked this multiple times and it doesn't work. Either update your app, or help me here. Please
I have 2 units in 2 individual condos. The remote upstairs keeps turning on the downstairs condo unit(but it doesn't turn it off). How can I make the upstairs remote NOT turn on the one in bottom unit?
The wall unit normally will show the set temperature. If you hit temp, it will now shwo the current internal temperature for a moment and then each time you make an adjustment with the controller it will briefly flash the current temp in the room instead of our set temperature.
I do not see modes displaying on unit when selected by wireless remote even though the temp chanes show up, fan settings . Only the mode changes have stopped appearing when changed on remote
We just had 4 units installed. When in AC mode the unit continues to run even when it reaches the set point...the temp doesn't seem to further reduce so seems it changes to just fan running ... essentially the unit never shuts off completely...is that how it's designed to operate or is something wrong?
I have 3 units in our small home and one of them literally freezes, causing dripping when the ice defrosts. What could possibly be causing this? Also, the units will blow cold air for an hour when the condenser is unplugged and plugged back in (manual restart).
It's not working. I push off, set a time, the word off flashes then disappears. The time comes and goes and it doesnt turn off. I want to set it to go off a couple hrs so I can sleep, but I cant sleep otherwise as I'm scared itll stay on all night and my electric bill will bill huge. Should the off stay showing? Mine blinks as I set the off time, then continues to blink then disappears. But nothing seems to set. This remote either isnt working or I'm missing something
🌲 how to turn off this option ? I try with app but it still shows on the remote. When I disconnect and cconnect again, its still there any fix to turn it off with remote ?
Homeowners can access information about error codes at this link: www.greecomfort.com/homeowners-quick-guide/#errorCodes It may be necessary to contact your installing contractor for help with your specific system.
so you set your clock set the timer ON to 1:00am set timer OFF to 1:00am because no matter what you do, the timer will recognize the times that are set and continue to turn off and on, sometimes, at those set times it is nonsense
I keep getting the E7 symbol and it’s driving me crazy! Sometimes the units want to work and other times it just gives me this error even when all the units are on the same setting. Please help.
Change to the I feel mode I think it's. Press the mode and up button at the same time, whatever mode u want, heat, cool, u have to set temp to factory temp, and wait for a good while, it will reset back to normal
The temperature light kept me awake at night because of it’s glow so I put a towel over it. After watching this video I felt foolish when it the light has an on and off!🤦🏼
That refers to an H1 code (forced defrost). Try taking the batteries out of the remote until the display on the remote goes blank. Then, reinstall batteries and the H1 should be gone. If this continues to occur, reach out to your installing contractor.
Hello good day, for some time now my controller stays at 61f I cannot get it to go down or up. I would like to change it to Celsius, can you help please. 😊
@@IoannisFlorentiades as for "what it does" : it is called the "health" function, it is an ionizer built in to some models. I accidentally somehow turned it on, and can't turn it off 😒
@GREEComfort Tried that and no luck. My unit's model number is GWC18QD-D3DNB2K/I. Can you please confirm if this model has the Wi-Fi function, or does this model need an additional module for it? Thanks.
Glad you figured it out! For others who face a similar situation, you can jump straight to the child lock segment of the video here ua-cam.com/video/gR8xmI02Ab4/v-deo.html
Hi Jennifer. Many areas are having a big dip in temperatures right now, so we understand your discomfort. Your installing contractor is going to be the best resource for you. Please reach out to them, and in the meantime, we have a list of homeowner FAQs and resources on greecomfort.com.
We're very sorry to hear this, Sally. Try browsing through our FAQ's here www.greecomfort.com/homeowners-quick-guide/#troubleshooting and if you are still having trouble, reach out to your installing contractor for help.
This honestly is a great video. Very clear very well spoken and my mother-in-law will be able to refer to this. Great job.
That is one smart mother-in-law you have.
Omgggg thank you for making this video. We just moved into our house and I've been going out of my mind trying to find the right manual for our unit (its a really old one, like early 2000's so info is hard to find) and all the manuals I found are really poorly translated and missing lots of info. I am definitely saving this video directly to my phone 😅
THANK YOU FOR THIS TUTORIAL GIFT!
Great detailed video I’ve been trying to understand my remote and it’s been very hard to find a video in English that is as detailed as yours great job
Glad it helped!
Half of the video, learning a lot of things.
thanks a lot. ❤
great video best I have ever seen giving perfect to the point direction thank you
What is the tree icon? Im guessing energy saving? In the Caribbean, but I suspect this equipment was purchased in the UK
Very informative thanks couldn’t get my remote off the lock mode to save my life I’ve been freezing
Self cleaning question: pressing mode and fan doesn't result in self cleaning mode. I see the CL on the remote, but the unit does not self clean. What should I do? Thank you.
Is there a way to mute the BEEP sound of AC?
I have these in a short term rental. I do not want to lock the temperature out, but guests are putting it down to 65 in the 110 degree summer. How canI reduce the range of temperatures allowed? Lets say the lowest AC setting could be 72 degrees for example.
I put my unit in Auto mode. It warms the room until it reaches higher than the set temperature, then it switches to cool mode and stays there no matter how cold it gets. It was 62 when I came back later. I cycle through the modes again to auto. It does the same thing again, warms the room up past the setpoint then switches to cool mode and lets the room freeze.
Same, I dont know why theres isnt a standard auto mode, choose a temp and keep it as close to that as possible.
Great video very informing , thank you for making this.
Thank you explanation well done!!!
How do you get it to shut off when its reached set temperature?
Thank you for the informative video
What about the tree symbol how can I remove it?
Thanks for the question Haneen. We understand how that can be frustrating. The tree represents "Health Mode". This is a function that is not available in the North American market and does not affect the operation of North American units.
How do we remove it?
@@GREEComfort so Just because its not for your market you dont care enought to tell us how go remove it? Nice. Good answer.
Push the button with the tree on it until the tree disappears off your screen!
@@sadtiger2022 there is no tree button the remote to remove it.
is there an option in the app or AC screen to show the power consumption at the moment?
What a relief! I thought it was me! (no pun intended)😂
How can i remove the tree symbol from my remote please
I need to know as well
VERY VERY USEFUL VIDEO!!! THANK YOU
You are welcome!
I'm struggling with connecting the Gree+ app on phone to the unit. I use the mode + Turbo button for this when the unit is off but is it possible there isn't a wifi an my model?
In Canada. I search for the unit but it's never detected to establish the connection. Not found either when trying manual method.
When I turn off the airco the flapper doesn't close. It will drop open please advise.
Excellent video. Very clear.
Glad it was helpful!
If it feels very humid in the home/small space, what should I do to help this? It seems as if the air isn’t cool enough
Have you tried the dry feature?
Hi,
Could you please reply me that how can I get benefit from saving energy mode of a non inverter 1 ton Gree AC, as we know a non inverter AC consumes same electricity about 1400 watt,, consistently.
Or
If I set temperature on 30 C, then will AC consume less energy??
No.
Non inverter units are simple: on (1400w) or off (0w). You may set 25degrees and leave the room. Then off and stay there.
I have this ac and this exact remote, I'm here because my unit is blowing hot air, check connections no leaks, condenser is new and filters and airways are clean
Same. It’s not blowing out anywhere near as cool of air as last season with the same outdoor temps. House was 70 with the units on. Same settings house is now 74.5
@Paul M this will probably be the last time I buy Gree AC units and I won't recommend this brand for anyone, I'm not the only one having this issue either, I have friends who have this issue with Gree
Don’t necessarily blame the unit...maybe the person hooking it up didn’t pressure test properly and your unit had the gas leak out from the connections they hooked up. I’m assuming your trying it in AC or dry mode. This will happen with low gas.
My guess is it’s an installation problem. Gree is usually a very good product.
@@pauliedawgyour probably having the same problem
Change the mode from heat to air
My window unit is from 2018 and the control remote is not working. I hear a beep when I click the on but the unit doesn't turn on.
Give it 3mins to shut on
Thank you. @@jamalsamuel3123
@@jamalsamuel3123 - "turn on"?
We just got one of these yesterday but my question is does it ever cut off not like permanently but it just hasn't stopped running like a regular unit. Does this question make since.
If the fan is still running, check your fan setting. It could be set to on. ua-cam.com/video/gR8xmI02Ab4/v-deo.html
The system ramps down once the set temp point is reached and basically just holds the temp while using very little energy at this reduced capacity. This helps minimize hot and cold swings you get with a typical unit that runs at 100% capacity, then 0%, then back at 100% etc
Thank you so much for your help❤
i accidentally turn my ac child mode on😂
How do I prevent the unit from automatically turning on when we're gone on vacations and I absolutely do want it to turn on at all, is there a way to achieve this without removing the fuse from the electrical box?
If the unit is kicking on automatically when unwanted, this could be due to the Timer On/Off function as described here ua-cam.com/video/gR8xmI02Ab4/v-deo.html. The unit can also be powered down using the remote, or if the remote is missing, use the aux button as explained here ua-cam.com/video/gR8xmI02Ab4/v-deo.html. Hope this helps!
I’m still so confused on how to turn off the on/off mode: I keep coming home to my ac on.
Does I feel work in heat mode?
Awesome video thank you 😊
My remote was stuck and I dried it using hair dryer after removing batteries. It worked.
I have the instruction booklet for this remote. It doesn’t go over the icons located above the temperature?! What does the money, fan, tree, and house with arrows mean??
Money (Freeze Guard): ua-cam.com/video/gR8xmI02Ab4/v-deo.htmlsi=WEgYebPzoVjcSCQ0&t=370
Fan Mode: ua-cam.com/video/gR8xmI02Ab4/v-deo.htmlsi=agX8M1X7OuBM2Kd8&t=60
Tree: The tree represents "Health Mode". This is a function that is not available in the North American market and does not affect the operation of North American units.
House with arrows: ua-cam.com/video/gR8xmI02Ab4/v-deo.htmlsi=GMM9I0mxe4WrbHQV&t=193
My gree remote has a 🌲 symbol that comes every time. There is a button with 🌲 and 🏠 symbol with air in and out. Please explain what they do and how to use those functions properly.
I read below that these are not for US market.
also came 4 pine tree info 😢😢
Tree kills germs.. house icon eliminates odors
How do you remove or turn off the tree mode
I have Gree GS-18PITH2W, does this have auto cleaning?
Its clock is extremely confusing, i ve set the real time on the clock but when turned the timer on it staryed showing me 8 o clock, what is that ?
I set the time but timer on/of even then its not shutting down, still working y?
I still don't understand the I Feel button
Hi here is my question, it is 22 degrees in the appartment and my remote asks for 16, but it keeps heating. If I change de mode to whatever and come back to heat it displays "HI", how do I change that?
Thanks
"Hi" might be referring to an H1 error code. We suggest you reach out to your installing contractor. Licensed technicians will find some guidance here: www.greecomfort.com/troubleshoot-error-codes/
Glad you all are responding to questions
Couldn't find the symbols meaning in a cursory look over in the manual
What does the 4 I guess you could call them petals right above the temperature numbers and just to the side of the s inside of a circle symbol mean
Sorry, we're not understanding the function and icon you're describing. Can you reach out to your installing contractor who can take a closer look?
Thank you sir
I can't seem to get the ON/OFF to show simultaneously after programming. Its one or the other which means only 1 timer is working. Any ideas? Also, if the app and the timer on the remote are both engaged at same time settings, does one override the other?
I don't want any timer, if you know how to do that let me know!
Remote not turning unit off. Replaced batteries but still cant shut the unit off. Unit not blowing any air but swing is open
When I try to connect my smart air conditioner to the app, it says "no hotspots found" and I am connected to my home internet. I've checked this multiple times and it doesn't work. Either update your app, or help me here. Please
How to enable display of room temperature instead of set temperature?
I have 2 units in 2 individual condos. The remote upstairs keeps turning on the downstairs condo unit(but it doesn't turn it off). How can I make the upstairs remote NOT turn on the one in bottom unit?
Turn off wi fi
Please explain the 'temp' button further.
The wall unit normally will show the set temperature. If you hit temp, it will now shwo the current internal temperature for a moment and then each time you make an adjustment with the controller it will briefly flash the current temp in the room instead of our set temperature.
Does the remote have to be at the same level as the wall unit to communicate?
How get outside temperature?
I do not see modes displaying on unit when selected by wireless remote even though the temp chanes show up, fan settings . Only the mode changes have stopped appearing when changed on remote
How can I change the temperature it doesn't move it stays on 76
My unit is not showing the temperature the front is blank what do I do
This works for Tosot units too.
What would cause my Gree unit to make my room feel humid while in cool mode. This happens throughout the day.
an HVAC contractor would be able to help you asses precisely what the problem is
How to disable enable Health Mode and Scavenging mode, remote model YAN1F6, i activated by mistake now i dunno how to deactivate it.
Do you remember how you activated it?
We just had 4 units installed. When in AC mode the unit continues to run even when it reaches the set point...the temp doesn't seem to further reduce so seems it changes to just fan running ... essentially the unit never shuts off completely...is that how it's designed to operate or is something wrong?
Yes its explained in the manual , it always runs to maintain and monitor temp from the unit, you may see the fan speed run at a very low speed
That's how newer Ac's work that have inverter compressor.
I have 3 units in our small home and one of them literally freezes, causing dripping when the ice defrosts. What could possibly be causing this? Also, the units will blow cold air for an hour when the condenser is unplugged and plugged back in (manual restart).
Your temperature sensor is no good on the unit freezing up. You need parts and someone to fix it
How do I turn on clean mode?
Does using fan mode consume less power than other modes , or all modes are same..
More than an ordinary fan(45w), between 100 and 200W
Not so efficient in fan mode only...
It's not working. I push off, set a time, the word off flashes then disappears. The time comes and goes and it doesnt turn off. I want to set it to go off a couple hrs so I can sleep, but I cant sleep otherwise as I'm scared itll stay on all night and my electric bill will bill huge. Should the off stay showing? Mine blinks as I set the off time, then continues to blink then disappears. But nothing seems to set. This remote either isnt working or I'm missing something
Use auto mode
The temp display only shows what I set it to no matter the thermometer in the house out the house etc.
Me too.-In a/c mode my unit is not responding to the temperature that I set after waiting several minutes.??
Provide more buttons instead of mixing several things which are not working
🌲 how to turn off this option ? I try with app but it still shows on the remote. When I disconnect and cconnect again, its still there any fix to turn it off with remote ?
Reset the remote.by removing the cell of remote and pressing off button 3,4 times
@@faisalamin8447It doesn't work 😢
what’s the app called agian
What does E7 mean?? I can't seem to turn on my unit because of this? Hellllppp
Homeowners can access information about error codes at this link: www.greecomfort.com/homeowners-quick-guide/#errorCodes It may be necessary to contact your installing contractor for help with your specific system.
Timer on off program simply doesnt work as described on my new unit.
so you set your clock
set the timer ON to 1:00am
set timer OFF to 1:00am
because no matter what you do, the timer will recognize the times that are set and continue to turn off and on, sometimes, at those set times
it is nonsense
How to do auto cleanig by using the same remote
I keep getting the E7 symbol and it’s driving me crazy! Sometimes the units want to work and other times it just gives me this error even when all the units are on the same setting. Please help.
Change to the I feel mode I think it's. Press the mode and up button at the same time, whatever mode u want, heat, cool, u have to set temp to factory temp, and wait for a good while, it will reset back to normal
how i can connect to wifi,my remote doesn't have wifi bouton
The temperature light kept me awake at night because of it’s glow so I put a towel over it. After watching this video I felt foolish when it the light has an on and off!🤦🏼
Whoa! Glad you found this video!
I cant get the heat to work at all
HI is displays when I switch off ac on remote. Kindly guide
That refers to an H1 code (forced defrost). Try taking the batteries out of the remote until the display on the remote goes blank. Then, reinstall batteries and the H1 should be gone. If this continues to occur, reach out to your installing contractor.
What if you can’t connect to WiFi
Can u reset
My control it doesn’t have the wifi botton but on the screen say wifi can you help me to find it
This might help: ua-cam.com/video/HIQ3xesqw34/v-deo.html
How to remove x fan mode?
Can you run auto fan when heat is on?
Yes. In heat mode press the Fan button until you see AUTO show up on the remote screen. It should now automatically adjust the fan speed as needed.
Hello good day, for some time now my controller stays at 61f I cannot get it to go down or up. I would like to change it to Celsius, can you help please. 😊
Instructions on how to change from F to C is covered here ua-cam.com/video/gR8xmI02Ab4/v-deo.html
It's possible that your controller is locked as well. Please review this portion of the video ua-cam.com/video/gR8xmI02Ab4/v-deo.html
I have the same remote as you
How i delete the timer?
Too bad the Gree app requires wifi, cant even just use bluetooth, I dont use wifi, all my computers and stuff are hard wired
How I delete the pine tree symbol?
Any solution so far my remote don't have this health mode but have the pine symbol...
I am also interested
I also need help on that I have the exact same one but I was hoping this would show me but no and I don’t know how to get rid of it or what it does
@@IoannisFlorentiades as for "what it does" : it is called the "health" function, it is an ionizer built in to some models. I accidentally somehow turned it on, and can't turn it off 😒
@@TheKCsabame too it’s really confusing I don’t want the health function on
Bravo very good video
Thank you very much!
my remote control doesn't have automatic mode
Help please
Thank you
You're welcome
What do the Home and Away functions for ?
how tf do i unlock it
If I’d known how long it takes to get parts I’d never have bought this system!
If only I could add my Gree AC Unit on the app it would be great. It has the function, but it wont connect.
This might help: ua-cam.com/video/HIQ3xesqw34/v-deo.html
@GREEComfort Tried that and no luck. My unit's model number is GWC18QD-D3DNB2K/I. Can you please confirm if this model has the Wi-Fi function, or does this model need an additional module for it? Thanks.
The remote doesn't make a beep sound.. Where is the problem?
It would be hard to isolate the issue here, but have you checked the batteries? We recommend reaching out to your installing contractor for help.
U have to point it directly at the system
Hey my controller is locked 🙃 I have no idea how I did that any suggestions ?
Nvm thank you!!!
Glad you figured it out! For others who face a similar situation, you can jump straight to the child lock segment of the video here ua-cam.com/video/gR8xmI02Ab4/v-deo.html
I don't want any timer, can't seem to turn it off, instructions suck.
Timer on/off demonstration: ua-cam.com/video/gR8xmI02Ab4/v-deo.htmlsi=dWznVE3Sp5B86wh4&t=298
What does fo mean
We just had ours installed and it doesn't seem to be warming.
Hi Jennifer. Many areas are having a big dip in temperatures right now, so we understand your discomfort. Your installing contractor is going to be the best resource for you. Please reach out to them, and in the meantime, we have a list of homeowner FAQs and resources on greecomfort.com.
@@GREEComfort Thank you.
@@jenniferelsner4414 did you ever reach a solution? I have new units installed and my contractor ignored me
@@precisionbay6899 , yes thank you, we had to have the units replaced as there was a leak in the main unit.
Ventilation open close not explained😑
Me too !!
It won’t turn off
We're very sorry to hear this, Sally. Try browsing through our FAQ's here www.greecomfort.com/homeowners-quick-guide/#troubleshooting and if you are still having trouble, reach out to your installing contractor for help.
I'm unable to change from C to Farenheit, the Mode + ⬇️ makes the screen display "HI"
WiFi doesn’t work, Gree should fix that problem. 😡😡😡