[Episode 9] Deliver with Rick: Dealing with Abusive and Aggressive Clients on Day 4 of the Challenge

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  • Опубліковано 10 лют 2025
  • On the 4th day of the 13-Day Challenge, we encountered two difficult clients-one trying to maximize our cargo space without paying the proper fee and another who was verbally aggressive and dishonest during drop-off. Despite the challenges, we kept our composure and professionalism.
    #Lalamove #Transportify #Angkas #Grab #GrabExpress #Joyride #MoveIt #Cargo #Delivery #Logistics #Van #VanLife #DeliveryLife #Toyota #LiteAce #Automotive #Automobile #Car #CarGuy

КОМЕНТАРІ • 66

  • @agentbond2004
    @agentbond2004 9 днів тому +2

    not bad may take home pa din. wow, may extra private booking nice! keep up the good work! happy weekend fam rest day!

    • @RickBorromeoPH
      @RickBorromeoPH  9 днів тому +1

      @@agentbond2004 I agree! Salamat po sa support! Enjoy the weekend as well!

  • @DISTINCTIVtv
    @DISTINCTIVtv 10 днів тому +1

    Ingat lagi sa biyahe sir upload kalang palagi sir keep it up! Apakachill ng vlog mo God bless Road to 1k subs

    • @RickBorromeoPH
      @RickBorromeoPH  10 днів тому

      @@DISTINCTIVtv salamat po! Yes, more videos to come! Thank you for the support!

  • @valoclipsph6767
    @valoclipsph6767 10 днів тому +2

    sir, kaninang madaling araw naka 4 bookings ako malakas sa tondo area mga food deloveries merong pa taguig at laguna madalas. tas meron din taguig to qc halos purp prutas naman

    • @RickBorromeoPH
      @RickBorromeoPH  10 днів тому

      @valoclipsph6767 woah! Very nice! Hindi ako nakabyahe kanina, but will try a Sunday delivery for the first time tomorrow. I might check the areas you mentioned. Thank you!

    • @valoclipsph6767
      @valoclipsph6767 10 днів тому +1

      @RickBorromeoPH yun rin po pansin ko kapag friday saturday sunday malakas at ang daming booking.

    • @valoclipsph6767
      @valoclipsph6767 10 днів тому +1

      ​@@RickBorromeoPH sir ask ko lang din kung mas matipid ba kapag walang aircon? o same lang?

    • @RickBorromeoPH
      @RickBorromeoPH  10 днів тому +1

      @valoclipsph6767 this is great to know! Sana malakas bukas haha

    • @RickBorromeoPH
      @RickBorromeoPH  10 днів тому +1

      @valoclipsph6767 when I was using my EcoSport, malaki difference ng AC off sa on. Sa Lite Ace, konti lang difference, mga PHP200 lang ang lamang ng AC on sa fuel consumption.

  • @nluihee
    @nluihee 10 днів тому +1

    ayos to!! manila sir try mo akyat dika mawawalan ng double book don, don kami tambay ✌️✌️

    • @RickBorromeoPH
      @RickBorromeoPH  10 днів тому

      @@nluihee good tip! I will try the Manila area too

  • @Ilongapan
    @Ilongapan 9 днів тому +1

    watching from japan idol planning to have like ur hiace

    • @RickBorromeoPH
      @RickBorromeoPH  9 днів тому

      @Ilongapan share it once you have it, Sir! I am excited to see yours, too! Thanks for the support!

  • @miquelvinorapa9213
    @miquelvinorapa9213 10 днів тому +1

    Ingat Lage sa byahe sir,, Rick and thank you for sharing, I always watching your video very interesting,🚐💨💪

    • @RickBorromeoPH
      @RickBorromeoPH  10 днів тому +1

      @@miquelvinorapa9213 salamat po! Yes, doble ingat lalo na na halo-halong tao nakakasalamuha natin. Salamat po sa support! 🙇‍♂️

  • @Ilongapan
    @Ilongapan 9 днів тому +1

    ingat pl;age sa byahe

  • @ACEPORTGAS-b7o
    @ACEPORTGAS-b7o 9 днів тому +1

    paps pag bumabyahe ka na where is your starting point? what time? ideal lunch/breaktime? routes? thanks sa magiging sagot mo, ride safe, god speed.

    • @RickBorromeoPH
      @RickBorromeoPH  9 днів тому +2

      @ACEPORTGAS-b7o Hi! I always start where my garage is located. If walang booking, sa next closes city/area.
      I usually start at 7am. I take lunch during lunchtime as long as walang booking. I take breaks while waiting for booking. No specific time.

  • @greggygohome1451
    @greggygohome1451 9 днів тому +1

    Idol rick, Tip lang po wag ka aalis ng walang kasabay kase mababa masyado ang rate ni lalamove pag single booking lang, Try mo den yung mga nirurutahan nila Tito Bhar at Jorze TV

    • @RickBorromeoPH
      @RickBorromeoPH  9 днів тому

      @greggygohome1451 we always double book, Sir. Problem is, pag super tagal na natin naghihintay, wala na tayong choice. Hindi din naman kasi tamang pinaghihintay ng matagal mga clients natin.

    • @kuysblue2713
      @kuysblue2713 8 днів тому +1

      ​@@RickBorromeoPHTama yan paps but ang teknik ko dyan na once makakuha na ako ng first booking ay wait ako 10 to 15 minutes bago aalis para once mag maping si client di nya mahalata na nag antay ka ng pang duoble book kasi gumagalaw ka at iisipin nyan na natraffic ka lang. Pag naka abanti ka na ay doon kana sisipat ng pang sabay na along the way lang para di lugi lalo na kung long distance...

  • @MarkAnthonyJacob-z2r
    @MarkAnthonyJacob-z2r 10 днів тому +1

    Hi sir rick, need advice po regarding sa double booking. Pano niyo po iniiform si client na mag dodouble kayo? I’m also newbie po sa lalamove. Same unit po tayo. LiteAce panel van. Thank you sir! Ingat palagi.

    • @RickBorromeoPH
      @RickBorromeoPH  10 днів тому

      @MarkAnthonyJacob-z2r hi! Good question.
      What I always do is to inform the client na since their booking is a regular or pooling booking, I will acvept a booking that is along the way. If they decline, I will have them cancel the booking and inform them to book a priority booking instead.
      But most clients know naman na na allowed ang double booking sa Lalamove.
      Also, look for links about the difference ng Regular, Pooling, and Priority bookings so you could share it sa clients if needed.
      Good luck to us! More bookings to come!

    • @howitfeelswhen
      @howitfeelswhen 9 днів тому +1

      ​@@RickBorromeoPHsir u dont have to inform the client po na mag double booking ka, just do it. Pabor naman po kay lalamove yung mga double booking lalo na kapag regular lang, kahit i report ka ng customer dahil matagal kasi nag double book ka, favor pa rin sayo si lalamove. Sayang naman po yung booking kung i cancel nyo lang dahil di sila pumayag.

    • @RickBorromeoPH
      @RickBorromeoPH  9 днів тому

      @howitfeelswhen I am aware, but I still inform them as a courtesy. I haven't experienced anyone canceling after I tell them. But I always experienced clients with different expectations simply because of a simple miscommunication.
      It is a matter of simple, direct communication.
      This is why madaming clients ang dismayed.
      I inform clients, but I never ask for permission po.

  • @JohnPaulCabrera-s7f
    @JohnPaulCabrera-s7f 9 днів тому +1

    Sir I suggest making a content about long distance deliveries if lugi or okay ang profit. 😊

    • @RickBorromeoPH
      @RickBorromeoPH  9 днів тому

      @@JohnPaulCabrera-s7f a good idea! I will see what I can do 😊

    • @kuysblue2713
      @kuysblue2713 8 днів тому +1

      Mas maganda sa long distance para sa akin since sa motor pa ako then na nagka 4 wheels na kasi for me mas nakakatipid ako sa gas at sa oras kompara sa short distance...Both long or shot may advantage at disadvantage pero mas prepare ako sa long distance kasi hanggang 3 kaya isabay basta kasya sa sasakyan unlike sa short distance na tsamba ang duoble book

  • @turavid7344
    @turavid7344 10 днів тому +1

    Sir bakit d nyo ni leless ung sa top up .kasi dba kpag nka deliver ka na bbwas na si lalamove ng 20%..dpat mabalik din ung nkuha sa too tama ba?

    • @RickBorromeoPH
      @RickBorromeoPH  10 днів тому +1

      @turavid7344 na-explain ko to before sa isa sa mga comments dito. And I understand bakit madaming nalilito dito.
      Una sa lahat, pag nagbabalita ako na may booking na, yung fare na nilalagay ko ay pre-commission.
      Now, sa ending ng video, yung income na binabalita ko ay less na yung commissions (post-commission).
      Now, think about it.
      Ang topup is basically needed lang kapag naubos na yung laman ng Lalamove wallet mo.
      Nauubos ang Lalamove wallet pag panay cash bookings nakukuha natin. So, pano nauubos? Dahil binabawas ng Lalamove yung commissions sa cash bookings.
      So, technically, yung topup ay parang "advanced payment" mo lang sa cash bookings commissions mo sa Lalamove.
      So bakit ibabawas if nakukuha mo ng buo yung cash payment ng clients mo? If ibabawas mo, then sa accounting ng kita mo, is double entry yung commissions mo sa Lalamove.
      Also, bibihira ako magtopup dahil araw-araw din akong may online payment na booking which go straight sa Lalamove wallet ko.
      Nakakalito lang siya, but it is basic accounting really.
      Sana nakatulong kahit parang ang gulo at ang haba ng paliwanag ko hahaha 😅

  • @poyreyes6771
    @poyreyes6771 9 днів тому +1

    ❤Good day Sir Rick Ask ko lang po About sa Questiob ko na
    1st......
    ORCR nya Indicated If lagya ng set sa likod Bawal po kaya
    And 2nd last ?
    Yung lisensya po ba pag 600kg is Professional code 2

    • @RickBorromeoPH
      @RickBorromeoPH  9 днів тому

      @poyreyes6771 hi! Hindi ko gets yung first question. Sa second question, regardless ng category, you need to have a Professional License. If non-pro ka, you have 3 months to convert it to Pro. 😊

    • @poyreyes6771
      @poyreyes6771 9 днів тому +1

      @RickBorromeoPH Sir Rick Pwede lagyan ng upuan sa likod Yung pra sa passenger sorry sa question

    • @RickBorromeoPH
      @RickBorromeoPH  9 днів тому

      @@poyreyes6771 understood. Thanks for the clarification. TBH, I have limited information about your first question. It is best to ask your agent or LTO directly so you can get the best answer since messing this up might be a big headache.

    • @poyreyes6771
      @poyreyes6771 9 днів тому +1

      @@RickBorromeoPH Sir Rick thanks New vids Ulit Naka subaybay ako Lagi

    • @RickBorromeoPH
      @RickBorromeoPH  9 днів тому

      @poyreyes6771 maraming salamat po! More videos to come! 😊

  • @gameon8491
    @gameon8491 9 днів тому +1

    Sir, i do think na nasa 200 kilograms po ang talagang maraming bookings unfortunately hindi pumapasok sa 600kgs cat yun. Napapanood kopo sa 300kgs na lalamove driver na hindi ganyan ka dalang ang booking nila.
    Kokonti po bookings sa 600 and 1000kgs booking at karamihan buraot pa.

    • @kuysblue2713
      @kuysblue2713 8 днів тому

      Totoo yan boss bihira ang 600kgs, mas marami ang 200kgs and 300kgs...Pero kung sa 200kg ka or sedan ang car mo medyo may kaliitan ang kita at hirap mag duoble book lalo kung matapat ka sa buraot na custumer. Sa 300kgs naman kaya mo mag karga ng 3 deliveries as long as kasya sa sasakyan pero make sure na 300 kgs unahin mo or 200kgs pero high demand/malaki ang fare na parang pang 300kgs na...

  • @dhkz6115
    @dhkz6115 10 днів тому +1

    yown

    • @RickBorromeoPH
      @RickBorromeoPH  5 днів тому

      🔥🔥🔥

    • @dhkz6115
      @dhkz6115 5 днів тому +1

      @ sir tuloy tuloy mo to, Lagi ko napapanuod ung mga international POV like sa FedEx and Amazon ngaun ikaw na.. I think your channel would grow for sure! And I'm inspired the way you handle life..

    • @RickBorromeoPH
      @RickBorromeoPH  5 днів тому

      @dhkz6115 appreciate your positive feedback, Sir! Yes, I am also watching those delivery videos from creators abroad.
      Hopefully, dumating yung araw na safe na sa Pilipinas magiwan ng parcel sa harap ng pintuan ng bahay haha!
      Salamat ulit sa support!

  • @VlogsniVero
    @VlogsniVero 10 днів тому +1

    Sili panigaaaang 🤣😂

    • @RickBorromeoPH
      @RickBorromeoPH  10 днів тому

      @@VlogsniVero hahaha kakaibang tip...sarap gawing dynamite 😋

  • @dennispamplona
    @dennispamplona 8 днів тому +1

    600kg yan sir rick? pumapasok din ba ang 200kg at 300kg na booking sa 600kg category?

    • @RickBorromeoPH
      @RickBorromeoPH  8 днів тому +1

      @@dennispamplona yes, 600KG. I can only see 300KG and 600KG.

  • @dapfunk23
    @dapfunk23 10 днів тому +1

    Sir may pumapasok ba na 200kg booking sa 600kg na account?

    • @RickBorromeoPH
      @RickBorromeoPH  10 днів тому

      @@dapfunk23 on my end, wala pong pumapasok na 200KG bookings sa 600KG account like mine.

  • @dhkz6115
    @dhkz6115 10 днів тому +1

    may baril k sir?

    • @daddybigboy55
      @daddybigboy55 9 днів тому

      gun ban. must be something else.

    • @RickBorromeoPH
      @RickBorromeoPH  5 днів тому

      Might discuss this on a separate video...still thinkinh about it.

  • @lordprince6758
    @lordprince6758 9 днів тому +1

    Glock ba yan sir?

    • @RickBorromeoPH
      @RickBorromeoPH  5 днів тому +1

      Might create a separate video about this...still thinking about it though

    • @lordprince6758
      @lordprince6758 5 днів тому

      Awaiting sir.l

  • @nalo1728
    @nalo1728 10 днів тому +1

    mura nmn ng gas dyan sir 55.30

  • @Thorrific01
    @Thorrific01 10 днів тому +1

    Not worth your time sir Rick. Mga unprofessional na lapuk madami talaga. Kala mo nabayaran ka as a whole kung umasta eh.

    • @RickBorromeoPH
      @RickBorromeoPH  10 днів тому

      @Thorrific01 I agree with you! Not worth it and dagdag stress lang haha