Nothing is working, I honestly have no clue what’s wrong. I drag the pen over the screen and I can see that it’s connected but the screen is still black. I’m so sad rn
@@gingercat9543 I got mine to work eventually by updating my computer. I honestly don’t know what I did I’m so sorry that I can’t help more but I unplugged it and plugged it back in again. Then I looked if my laptop needed any updates, updated it, and then it worked. :/ I also had it plugged in all day so maybe that had something to do with it?
I literally just bought this tablet, and when I plug it in, Windows says it does not recognize the USB device and the tablet says "no signal" and "power saving". I've uninstalled and reinstalled the driver and I have no other tablet drivers on my computer. I've tried connecting it to a wall adapter and directly to my computer, with the same methods that you used, but nothing has worked. I'm really frustrated bc I JUST BOUGHT IT BRAND NEW and it came in the mail TODAY
Did you try plugging the tablet on another device? Like another PC or Laptop? I had this same issue too and that also helped me out as well. I simply got it to also work well with these methods and hadn't had any issues with mine since than. If you can do the methods or plug your kamvas 13 on another desktop or laptop it can work. Some systems doesn't work too well with graphic tablets while others work perfectly. I'd contact Huion if you still tried the same methods I've mentioned and nothing changed. Still take the time to fix the issue first. If it cant be done and you did everything as mentioned I'd contact them or contact the seller.
This same thing happened to me and I'm trying to connect it to my Macbook Pro... The screen finally came on, but the pen does not register/work. This tablet is BRAND NEW.
@@ciaratobin1216 in my case, the cable on display doesn't plug correctly. After push it a little, it can work. Also restart your MBP and re-calibrate your monitor
THANK YOOOOUUUU!! Plugging mine into the wall plug and not just into my ASUS Gaming laptop is what got it to finally turn its screen on! Thank you so much! I was so sad because this tablet was an expensive gift!
@@danblack0753 For me it says no signal power saving mode so its a black screen but its connected to my pc so i can do actions on pc with the tablet but it dosent show the pc screen on the tablet
I use huion kamvas pro 13. It worked perfectly when I bought it but now it is saying no signal and power saving when I turn it on. But for some reason, when I hover my pen over the screen, it detects it and I can see my cursor moving in the same motion as my pen. I can draw and everything. Only the screen isn’t showing up. HELP
@@kyuuonetwo1173 Do you have a direct hdmi slot on your laptop or computer? Because I don’t, and I am using a cable. And then I just replaced the cable.
I have same problem too. I tried some method. Updating my computer and restart and I thought it works but suddenly it backs to " no signal." "power saving." but the cursor of pen are working. I hope someone help me. I really pissed because I have commission to finish. I already email the huion but as usual they are lazy to response.
That's what worked for me, go to device manager, click on display adapters, click on the intel driver or the graphics card driver with right button - click disable, then the screen will flash, then click enable and this should fix your problem. (Be careful if you don't have a video card to handle the screen if you disable the processor.)
Thank you, thank you so so so very much! I sent my laptop to the repair shot to have it's battery replaced, and when I got it back, my tablet stopped working, it was telling me no signal, and I tried everything to get it to work again. This is a REAL life saver!
be super careful doing this because i just spent an hour and a half figuring out how to make my graphics work again after my whole monitor going blank lmaooo (lmao of pain i was actually sobbing) please take this as a cautionary tale
Thank you so much for this. I followed the first step you put in the description box, I've uninstalled the Kamvas 13 driver and then reinstalled it and it worked. Thanks so much. Cheers!
TRY THIS METHOD! WORKED FOR ME If your on windows 10 : 1. press your windows icon button on keyboard and P (windows+P together) 2. If you are on "PC screen only" choose either "Duplicate" or "Extend" (Keep this windows option open to prevent it from going back to "PC screen only") 3. Plug in first your HD Cable 4. Plug in your power cable (Black one not the red one) 5. Lastly plug in the cable that connects to the huion tablet. (This way the tablet turns on while you are still on duplicate or extended0 If this helped you out like so that others can see it.
I tried this and the display finally worked, but then the pencil didn't. I saw on Reddit someone that had the same issue and said that with just unstalling and installing again worked. I did that and now the driver says that the tablet is not connected, even tho the screen works perfectly, any advice?
I'm so sad right now I tried everything and it won't work in my case you can see what you're doing on the PC like a non screen tablet but the screen is still black and i feel so bad for my parents because I kept begging them to get it for me for months and when I got it it won't work and i feel like I wasted their money so can someone please help me
Oh btw another method (not sure if he mentioned this) for desktop computers is to make sure the HDMI cable is connected horizontally ( west to east) and not vertically (north to south).
My Kamvas Pro 16 was having a similar problem in which its screen would randomly go black and a "No Signal" would pop up. I tried every step from this video to see if it would work, but in the end it was a driver problem; my tablet is probably too old for the newer driver versions, since the problem started after I downloaded the newest one, so uninstalling it and getting the oldest I could find fixed it just like that. Figured I should comment in case it helps anyone :)
I tried everything you said and actually, you were right! I plugged it into a different computer and it worked perfectly! The only problem was was that I need to work on this computer. Not that one because my brother uses that one and he never has time to let it go so I need to find a way to fix it on my computer!
Oh my god thank you so much, when I plugged it into the wall with the USB compatible wall plug Windows finally recognized my device!! Words can't describe how happy I am Great tutorial, better than any Huion support article
Thanks so much man, I was ready to throw my brand new tablet out of a window before finding this video. Plugging in the HDMI and regular black USB worked for me.
I was frustrated when it came in earlier today because it did not turn on - the screen, nor the light on the power button. I've checked my hdmi ports, checked my drivers (they were already updated) followed every step, and nothing. When I watched this video, I realized: I should restart it! It was basic common sense! It turned on after that. Thanks for your video, it's very helpful and informative! I also appreciate that you take the time and effort to reply to a lot of the people in the comments. Keep it up :)
When i got my tablet I couldn’t use it, because I didn’t have an HDMI adapter. So i bought an HDMI adapter for my USB, and that didn’t work. Then I bought a HDMI adapter for my Displayport, and that didn’t work either, UNTIL i turned off my computer and restarted it. Then all of a sudden the screen was reading on my Tablet. However, whenever i disconnected the cables and reconnected them, the no signal crap would start again. So I restarted my computer again, and it worked fine. However, this time, for some reason, after I disconnected the cables from my computer, it stopped working. Ive been restarting my computer over and over again, to no avail. I tried connecting it my brother’s computer too, and it doesn’t work either. I am so frustrated.
Hey, if you're really dumb like me your solution could just be plugging it into the 1st slot instead of the 2nd slot as shown in the video at 2:25. Hope this helps! Lmao
I just bought a Huion Kamvas 13 and the first time i plugged the cables it worked perfectly and then when I left my laptop to sleep the problem happens where it says windows doesn't recognize the USB. I've tried using the red USB cable and plugged it into a different charging port and it works for a while before it Huion tablet says it's disconnected now im stuck with the problem. I've uninstall and reinstall the driver, restarting etc and it's still not working
Did you try the USB on another computer or laptop to see if it works there? I had a case where the same thing happened to me and one issue I mainly recognized was my laptop tablet driver not being updated. Some laptops has tablet modes already installed in them when you are using a drawing tablet. Some works better with drawing tablets while others won't work so well. If you have another device best bet is to try to work it on there to see if it turns on again. You may have to system restore your pc/laptop to its original settings. This helped me out the most when I also had the same issue with other drawing tablets in the past.
Pen everything is working i can draw some stuff in autodesk sketchbook program while looking to my laptop screen but my drawing tablet screen is still black. And when i open up drawing tablet settings the display option is not clickable either idk if that have to do anything with this issue
I’m trying to be the right amount of optimistic when shopping for expensive things, instead of searching for reviews, I searched “Huion kamvas 13 not working” (or something along those lines) to learn more about this product (I do this with other things too, I don’t wanna buy something then realize almost everyone who got had it set on fire, or something.)
So far I didnt had issues that were major involving my Kamvas 13. It depends on the device, the user's error, the driver, hdmi port, or the product could have been defective.
Hi there, I have been thinking of buying Huion Kamvas 13. Just would like to know if the file saves in huion tablet itself or in laptop/computer? Also I have been using an external hardrive and a samsung ssd as my scratch disk. Both ports in my laptop are occupied. Don't know where to connect huion tablet. Any advise is highly appreciated. thanks and more power!
Sometimes I did, and sometimes I didn't. It would depend on your processor or what kind of system you are running or how well your laptops graphics card is.
Would you like to give me some advice? I just bought this tablet (huion camvas13)+ with exclussive data C cable Huion.. But the C-cable didn't work, the tablet only shows notification 'no signal-power saving' and then blank.. I use Acer Swift3 and it comes with USB type 3.1 gen 2 Port that matcing with C-cable Huion's spesifications.. I already do your 3 EXTRA METHODS in your description box, but still didn't work :( Please help me, my expectation when bought the C-cable Huion is for the mobility and easy to carry without using 3n1 cable.. Omg.. My money wasted for that Huion data C Cable (too expensive for just a data C-cable) Only if I know it didn't work properly, I would like to spend that money on figurine for the pen stand 😭
mine's a double edged sword, i tried using your first method and i am very happy it worked after i've been trying to find whats wrong with it for the past 14 hours, my pc only has one hdmi cable and it's for my monitor so i skipped that part until i eventually gave it a try, the monitor stuff is a whole different story but thank you so much!
No problem! Please be sure to check me out on Instagram as well @gh07danblack and subscribe to my UA-cam channel. Your support means a lot! Glad I could help.
What i did for mine to work is actually just reset (i hold down the power button to fully reset for mine) my laptop (Acer), and then when it was at the main screen when it opens back (where you like put your password to open it) that’s when i tried turning on my huion kamvas 13 and it actually worked haha.
That's what worked for me: Update my graphics driver (GeForce experience in my case, both gaming and studio modes), then going to device manager, then display adapters, then disabling intel graphics (this leaves your pc to run only on your graphics card), then enable it again. (I was going to kill myself until I find this out.)
yo I tried updating my graphics driver and deleting windows updates but my laptop keeps detecting it as a keyboard ffs. I was about to pull my hair out until I read this 😔😔 Tysm you're a life saver
the thing that worked for me was the disabling and enabling the intel graphics thing, I was scared that it would leave me with no monitor or something but my monitor worked as normal after disabling it and the tablet started working again when I enabled it back, thank you for your help!
Hi Dan!My tablet still showing the No Signal but the pen still work on the screen,only the display doesn't appear and the button was red colour,before this I use,it was great but I dont know it suddenly change to this ...how can it be?All the cable I have set perfectly,and the laptop said "The usb you connect before cant be recognized,try to connect it back,if doesnt work,maybe your device have suspended",but the pen still work like blank tablet
I tried the second option and it did not work it still says power saving. Also the first option I don’t understand do you have to update all of the things under Universal Serial Bus controllers or just one
I had the same problem (with kamvas pro 13) but I managed to fix it, for my part I had to go in the update settings of windows (type "Update" in the bar) and made a search for update, then click on "optional update" and made all the updates and restart the pc.
i had the same issue and what i do is shut down my laptop, dont forget to turn off the kamvas (but all the cables are all plugged in), and then turn on my laptop again and it works for me
You might need to contact the seller on your purchase if it wasn't bought directly from huion. If so you will need to contact them directly on the issue.
id like to add one more thing, for people who are using a pc instead of a laptop and are worried about it being different. my pc has two usb ports, and i was only using one with a usb splitter. i first put the usb of the three way cord into the splitter, and spent a good hour and a half messing with my graphics and thinking it was something to do with my hdmi. turns out, i ended up resetting the graphics card, had to follow a keyboard shortcut to get it to turn it back on without being able to see anything on my monitor. all i had to do was put the usb cord in my second usb slot built into my pc case. hope this cautionary tale helps :’)
Hey,I have this problem where my screen turns dark and stops working after 1 minute, I've tried everything checking if the connection is correct,using a 5v charging brick/power supply,unplugging it and plugging it back in, reinstalling the driver and its frustrating now cause its not a common issue I find it in the internet that someone has the same or similar problem as me but the comments either are not helpful at all or have no comments I've already contacted huion about it and no response months later can I have any suggestions on what to do?
I'm using an XP PEN artist 12 pro. When ever I plug in the hdmi into my pc, it doesn't display. But when I switch the hdi location of my monitor hdmi with the tablet hdmi, the tablet works but my montior doesn't display.
Can you the link the "cheaper ebay usbc cable" also if I'm using a desktop do I need a usb c adaptor for my desktop pc or does the usb c only have to be for the tablet end?
I got mines this past sat from huion ordered feb 11 Shipped March 16th arrived March 29th. I reached out to Huion regarding my warranty registration. It wouldn't accept it plus they owe me extra warranty time due to the delay. I also didn't get a special card this guy. I'll play with it tonight.
You might want to restart your computer. If that doesn't help and if you have another computer you can try the kamvas 13 on it as some computers work better with graphics tablets.
I have a few questions on what I'm supposed to do with the tablet :') I just purchased the Huion Kamvas 13 And I own a Lenovo IdeaPad laptop I've connected everything, but I'm not exactly sure what I'm supposed to download to get it running? Because the screen just does what this video says :') I have just installed the Huion Kamvas 13 driver, so I'm hoping that leads me to where I'm supposed to go
Hello, I don't know how to speak English, so I had to use a translator, but I have a question. I use a netbook that the truth is very good, I will use Phothoshop and soon I will buy this tablet to draw in digial. I have been seeing many reviews that talk about how good it is but ... now when I see this I am afraid of acquiring it since I spend around $ 259. You recommend me?.
Definitely recommend you! It's very portable, fantastic quality, and you can power it just using the HUION Kamvas 13 USB C connector cord. I don't have one but seen videos where huion used it as a demonstration. From my experience I use my kamvas 13 WAY more than my XP PEN 15.6 Pro pen display tablet. I also like the portability the most. It comes in 3 colors too and has many options to customize it.
@@monaxina5231 It's another alternative cable where instead of using the 3 in one cable it's a USB C cable alone. It also comes with the regular USB red adapter in case your device doesn't support USB C connectors. You can view it here: store.huion.com/products/usb-c-to-usb-c-cable It's $39.99 before taxes.
@@danblack0753 I'm also worried, I just bought an xp pen artist 12 with this exact problem and ended up returning it, I'm loving this tablet. But this makes me hesitate, are you saying I don't even need a hdmi if I purchase the USB c cable??? Probably not but you said that the 3 in 1 isn't necessary
You will have to try to see for yourself. From experience I've had with huion product's, with situations like the video happened, they were all resolved in the same manner. All tablets or graphics tablets that has a USB or USB C cable works with pc. Unless the pc doesn't have a HDMI or USB to plug the tablet.
This did not fix my problem, however it pushed me to find my problem which was: I was using an r7 200 series as my adapter for the tablet, and an rx 570 as my monitor adapter. Both of these cards will only run on radeon adrenaline version like .15 (specifically: Look for the R7 240's last known driver update). Thank you again for making this video, your efforts were not in vein.
Hey, I connected the red usb to the wall adapter, the black usb to the laptop and the HDMI, but the pen display it's not being detected by the driver, also no image I don't know what to do, please help.
Hi, i recently got this tablet. I followed the steps you mentioned and the tablet turned on with just the hdmi plugged in + black usb. But when i connect the hdmi, the driver gets disconnected. When i plug in only the black usb (without the hdmi), the driver shows the device is connected on my laptop. So why does the device disconnect when i connect the hdmi? Can you please help me with this issue?
@@Justumm Yes, I have. You need to connect all three cables for the tablet to work. Connect the usb and hdmi to your system, and the type-C (red cable) to an adapter (I use my phone charger adapter) and turn it on. The huion software window should show a "Device connected" notification on your system. Now turn on your huion tablet and it's good to go. Hope this helps 😊
Having this problem but it decided to shut down in the middle of using it. Was working perfectly and then boom, no more. Cant get it to fix. Uninstalled and Reinstalled the drivers. Nothing. Gonna just return it. Has way to many bugs
I would advise to do that also and report to the seller if it was not directly bought from Huion. Apologize for the late response but hope your issue was resolved. Sorry about what happened to you.
@@danblack0753 I reached out to Huion (they sold it to me) and we have been going back and forth a month. They want me to send them “videos” of it not working. Which I have. I’m fighting for a return refund because it’s just not working and they’re trying to get away with it.
@@hunterhudgens4185 I also had horrible past experiences with their customer service as it can be a headache and I agree with you. There was a time I almost wanted to return their kamvas 13 product but got it to work. I also advise from this experience it is best to order from other sellers like Amazon. With them you can guarantee you will definitely get your money back. Other countries outside from that will be giving you a hard time. Which would make sense since their a third world country. If you paid with paypal I would advise you write a report.
I cannot get the kamvas 13 to work. Screen is dark. I watched your video about the dark screen problem and did everything you suggested, with no results. an we mete on zoom to discuss?
My laptop says it's connected but the screen isn't working and 'no signal' pops up :o I touched the cable and the screen went grey and then shut down completly....
That never happened to me before. It could be something up with the laptops end. Certain laptops work better with drawing tablets. Have you tried plugging the tablet in another laptop or desktop?
@@danblack0753 Ya know what solved my problem? Blowing into the tablet's port 🙃 Nothing came out of it but it worked xD Thank you for the advices and the video tho! Probably gonna save my ass in the future
I got the bosto 16hd tablet and I was so excited when it finally came in the mail but I keep having the no signal and the power saving screen and nothing I try works!!! I'm seriously annoyed... I even bought an adapter thing because I only have the usb c port so I had to spend even more money and it still doesn't work..its seriously frustrating
It was so dark, I couldn't tell what you were doing. But it sounds to me like the issue was occurring when you had everything connected through the USB hub. Some hubs are not meant for charging...they don't provide the necessary power even when plugged into a USB3 port on your computer. So you are not getting the necessary power through the hub to power you monitor. At least it looked like that was happening. Honestly, I couldn't determine what your 4 methods were other then either use a wall plug or just plug everything directly into your computer.
The other methods I did that helped was simply reinstalling the driver, and the other was plugging out the cords than putting it back after 5he device restarts. Sorry for the late response.
So, do you need the hdmi cord to make the tablet work? Because i have an hdmi port but i dont have two only one to fit my pc itself. What am i supposed to do 😅
Hey! Sorry for the late reply. But did you happen to reinstall the tablet driver for the GT-156HD V2? If you do that I would suggest also restarting your laptop. Once you do that check to see if your tablet works than. This issue is more common than you think. I had cases where I plugged my tablet to another laptop that somehow powered it to work as well.
@@danblack0753 No,it worked before installing the driver. But there was no cursor,and the buttons on the pen doesn't work. So,uh,i guess i gotta message the support
So I got mine for Christmas, and I used it at my mothers house, and she has a windows laptop, it worked fine there. I come home and I have a windows all in one computer. It doesn’t have an hdmi port but I bought an adapter for it. And it’s saying the “No signal” thing. Could it be that my all in one is just too weak? When I go and search on my computer “tablet” there’s configuration settings, but my table screen isn’t responsive and it’s only for screen and pen configuration. Really sad cause I don’t have another laptop to use. Hoping that there’s a way to fix it!
Also when I turn it off and on it does the disconnect sound, then the connect sound, and then right afterwards the disconnect sound. It’s almost like it’s trying to make it work but it’s not working.
@@gabriellecook7575 Did you follow all steps from this video? None helped you at all? Some laptops may also have issues with graphics display tablets because of the CPU and RAM.
@@danblack0753 It had to have been the computer. It’s just an all in one, kind of old. An all in one is the computer and monitor in one. I got myself a new computer and the tablet works just fine. Thanks for replying though!!
@@gabriellecook7575 Not a problem! Also would you mind letting me know what model of the computer you are using? I'd like to add it for further research and videos in the future. Also how is the experience on the new computer? Thanks a lot.
I have the Kamvas 12, brand new on a widows 10 laptop, it was working just fine for an hour or so, then it stopped displaying. The pen works fine, I can control it and the driver and laptop recognize that it's connected. I've already reinstalled the driver and unplugged and replugged everything, any advice?
@@danblack0753 Yes, I have the latest update. I no longer get the no signal, but now every once and a while my computer will crash and I have to force restart it to get it working again. I don't have any adapters and I plug the tablet to external power. I've switched the view from mirror to extended, and so far I haven't had the same issue happen yet, but I'm not sure what caused the problem in the first place.
@@LifesExtraLemons That's the exact same issue I have and still have not figured out the cause of the freezing. I'll be doing some further research on that as well cause I had yet to find the cause or a solution for that issue. Thank you for informing me this as I understand I'm not the only one with the same problem.
@@LifesExtraLemons Thanks! Lol I do my best in order to solve issues as well but I'm not perfect myself. I just hope I can help anyone with these issues and find solutions to fix their problems with the kamvas tablets.
I dont have much experience with wacom tablets so I wouldn't know how to fully resolve that issue. I would do research more on the type of wacom tablet you have to solve your issues.
I bought a XP PEN artist 10 2nd generation but when i plug it in it says no signal but I can run the stylist across the screen and it'll work find but when i go it the screen turned on after like week it stoped working properly can u maybe make a video it would help me alot
Hi so I have a Mac 10.15 and I have a usb c adapter and I plugged in all my cables (the hdmi, power and usb c) into my computer. It is showing the Mac display but it is not showing the change in display or the display of the drawing software. I can still use the software and move around and do things but I cannot see the display of the drawing software. What should I do?
3 EXTRA METHODS TO TRY THAT MAY HELP!! 1) Uninstall the kamvas 13 huion driver and redownload it to reinstall with the kamvas 13 unplugged from your laptop/PC. Restart your system afterthat. Have the kamvas 13 plugged in and check if that gets it to work again! This helped me and I've tested it. 2) Plug your kamvas 13 into your smartphones or other devices IF you have the exclusive Huion kamvas 13 USB C cord. This can work but I haven't been able to prove that in this video! 3) Install the huion kamvas 13 driver on another laptop/PC device and plug your kamvas 13 there. Other computers can work better with pen display or graphics tablets than others. I had this issue with my XP pen where it didn't work well with my Lenovo pad laptop but worked smoothly and perfectly on my wife's HP laptop. Hope the rest of these methods help! If not I recommend to get in touch with the seller you purchased your kamvas 13 from or contact Huion directly on their site! Thank you! This is a video on the 4 steps you can do in order to get the Huion kamvas 13 tablet screen to be active and working. Hope this helps!
Try uninstalling the huion Kamvas 13 driver all together and make sure to restart your computer. After that try to reinstall the driver and test the pen again. It happened to me and this helped getting my pen to work again. If it doesn't work contact huion directly. I provided a link to their contact information down below. Hope this helps if my plan doesn't work for you. www.huion.com/contact_us.html
Hi I don't know if you are going to see this message but since 1 hour it is impossible to be able to use the screen of my huion kamvas 13 2020 it is a software problem at 100% I think when I go to the DP settings menu j pressed the menu appeared then a black screen I did all the forums but I found nothing I plugged in and reconnected all my cables I hope I did not throw $ 260 through the window
If you haven't gotten in touch with Huion after the purchase than I'd recommend you email them at their customer service email from their main website. If you purchased their product through Amazon you are guarantee a refund or an exchange in some sort depending on the seller. I dont know where your purchased it but I'd look into that. Also I figured if you use the kamvas 13 on a different laptop or PC that had a HDMI port it would work better than another laptop or PC. Some devices are built differently to work better with certain devices while some does not. Unstalling and than reinstalling the drive definitely helped me. Every other method I mentioned also did the trick too. If none doesn't work I'd recommend looking into a warranty for your purchase depending on the seller you originally purchased your kamvas 13 from. Best of luck!
@@wolffwoo27 This was my response to the comment: If you haven't gotten in touch with Huion after the purchase than I'd recommend you email them at their customer service email from their main website. If you purchased their product through Amazon you are guarantee a refund or an exchange in some sort depending on the seller. I dont know where your purchased it but I'd look into that. Also I figured if you use the kamvas 13 on a different laptop or PC that had a HDMI port it would work better than another laptop or PC. Some devices are built differently to work better with certain devices while some does not. Unstalling and than reinstalling the drive definitely helped me. Every other method I mentioned also did the trick too. If none doesn't work I'd recommend looking into a warranty for your purchase depending on the seller you originally purchased your kamvas 13 from. Best of luck!
IF ANYONE IS STILL HAVING THIS PROBLEM, right-click on your desktop and open intel graphics settings, then choose display and there will be an option to detect a second screen. Worked for me!
Maybe someone in the comments here can help me. I just got my tablet today and it's giving me the no signal error, now I have gotten the screen on once but when that happened neither of my monitor screens were showing a picture. And the image on my tablet was an error code reading something along the lines of "you can't have 2 of these graphics things plugged in" The pen does register from my tablet to my computer screen but nothing shows on the tablet I also only have a PC tower thing. Is there any fix to this or am I SOL and in need of a new computer
I had the same NO SIGNAL/POWER SAVING problem from day 1 and tried everything in this video and eventually it turned on,I tried multiple ways to connect and now connect the HDMI and USB(not the RED USB) on my windows laptop.I also got it working with my iMac and bought a HDMI to USB C from the brand ANKER and must say it worked immediately.I think what is important, turn the KAMVAS off but keep it connected and restart you laptop and wait till it is fully booted and then turn the KAMVAS on and wait..
Check if the USB is all the way in and plugged into your device. Also if you have a USB power wall plug adapter you can attach it to the red USB extension cord and see if that helps. If not you can contact Huion directly. Another note is if your device isn't powerful enough to run your Kamvas 13 alone it won't work. So you can try the last step I mentioned. Hope that helps!
Rituel De Bangtan, What did he do? Cause I can't get mine to get past the no signal either! I followed DanBlack's step by step but still no. UGH I have the Kamvas 16
I also have a kamvas 13 and i tried literally EVERYTHING but it won’t turn on, and I don’t have this weird piece you use in the video. The thing is, i tested it on another laptop and it worked but with the laptop i want to use wont work.
Some laptops and devices are compatible with using graphics tablets. I've discovered this myself when I was also having the same issues with the Kamvas 13.
There is a video on huion that showcases the USB C for the KAMVAS 13. I do not own the cord. You can view the video for free on their channel to get an idea.
What I would recommend to PC users for ensuring the signal display is working, make sure you plug in both the red USB and the HDMI cable into the computer itself. For the black USB, I plugged it into a block and that made everything work out smoothly!
I know I am very late but I just got My Huivon Kamvas 13 yesterday and the HDMI cable in the 3 in 1 cable does not fit in 3 of our laptops. It only fits in 1 but unfortunately it is used in work which denies me of drawing in it. Would It be alright if you could PLEASE help me out even in the slightest ways? Thank you.
Certain laptops that are compatible with using graphics pens tablets work better than other laptops. I own a HP pavilion laptop and a Lenovo ideapad 320 laptop. They both had issues with my pen tablets but overall, drawing, and pen was working.
I recommend Asus as a good laptop for drawing. Also did you try restarting the system and reinstalling the pen tablet driver for the kamvas 13? You may need to system restore your laptop as a last resort. You can check this out as well if this helps: proactivecreative.com/5-best-laptops-for-artists-in-2020/ 3 EXTRA METHODS TO TRY THAT MAY HELP!! 1) Uninstall the kamvas 13 huion driver and redownload it to reinstall with the kamvas 13 unplugged from your laptop/PC. Restart your system afterthat. Have the kamvas 13 plugged in and check if that gets it to work again! This helped me and I've tested it. 2) Plug your kamvas 13 into your smartphones or other devices IF you have the exclusive Huion kamvas 13 USB C cord. This can work but I haven't been able to prove that in this video! 3) Install the huion kamvas 13 driver on another laptop/PC device and plug your kamvas 13 there. Other computers can work better with pen display or graphics tablets than others. I had this issue with my XP pen where it didn't work well with my Lenovo pad laptop but worked smoothly and perfectly on my wife's HP laptop. Hope the rest of these methods help! If not I recommend to get in touch with the seller you purchased your kamvas 13 from or contact Huion directly on their site! Thank you! This is a video on the 4 steps you can do in order to get the Huion kamvas 13 tablet screen to be active and working. Hope this helps!
Mine is new and is doing the same thing. Read a support ticket where a Huion person said not to have the USB and HDMI cable plugged into the same port. I only have one USB C port so I'm having to buy another.
I do have a "no signal" issue with my kamvas 13 i did format the laptop and it work on the first reboot but after I restart the laptop the kamvas went back to "no signal" I let it sit for at least a week trying to figure out. And for some reason I just removed all the pirated software such as photoshop and clip studio, the kamvas never had the problem again. And now all I have is krita and wondering why do I have pirated softwares that I never used due to its being laggy.
For the guys who follow the methods but didn't get the signal, only you have to do is reset your computer with all the things connected. For me it worked, I was having the same problems but when I restarted my computer I got the signal whit no problems! Hope this helped you! :P
Mine isnt even showing the screen? Like I'll plug the two cords in from the 3 in 1, and I can use the tablet to draw but I cant see the program on the tablet, only the laptop??
i waited 2 weeks for this tablet and it say no signal and it dont have the red cord bc this kamvas pro 13 only got a usb c thats on the huion and the 3 and 1 cable and its just the hdmi usb cable and the plug that goes in the wall
Did you contact huion? Most likely they will send you the correct cords if that fixes the issue or offer you a full refund. Their customer service is not bad, it's just slow which is a bad thing.
@@danblack0753 nah it work now I just need a another computer it works now bc I used my brother computer he got a hp but now it's real laggy tho and slow
Yeah I figured that could also been the case. Certain computers are built to work much more compatible than others when it comes down to graphics tablets. For example, my wife owns a Hp laptop while I own a Lenovo. My Huion kamvas 13 tablet had no issues as much with her laptop when it was connected. But when it was connected to my Lenovo laptop there were more issues.
None of this worked for me, i just bought this and came to my door not working.. i installed the drivers plug it everything correctly, and when i plug the power on or something. a light flickered the whole screen. LED light is just red and it wont even turn on, or even let me see the huion logo pop in the scree, i dont know what to do..
Nothing is working, I honestly have no clue what’s wrong. I drag the pen over the screen and I can see that it’s connected but the screen is still black. I’m so sad rn
I have the exact same problem, I am so sad because I just got this for Christmas.
@@gingercat9543 ikr same
@@ohqiz :(
@@ohqiz I have been trying to fix it all day.
@@gingercat9543 I got mine to work eventually by updating my computer. I honestly don’t know what I did I’m so sorry that I can’t help more but I unplugged it and plugged it back in again. Then I looked if my laptop needed any updates, updated it, and then it worked. :/
I also had it plugged in all day so maybe that had something to do with it?
I literally just bought this tablet, and when I plug it in, Windows says it does not recognize the USB device and the tablet says "no signal" and "power saving". I've uninstalled and reinstalled the driver and I have no other tablet drivers on my computer. I've tried connecting it to a wall adapter and directly to my computer, with the same methods that you used, but nothing has worked. I'm really frustrated bc I JUST BOUGHT IT BRAND NEW and it came in the mail TODAY
Did you try plugging the tablet on another device? Like another PC or Laptop? I had this same issue too and that also helped me out as well. I simply got it to also work well with these methods and hadn't had any issues with mine since than.
If you can do the methods or plug your kamvas 13 on another desktop or laptop it can work. Some systems doesn't work too well with graphic tablets while others work perfectly. I'd contact Huion if you still tried the same methods I've mentioned and nothing changed. Still take the time to fix the issue first. If it cant be done and you did everything as mentioned I'd contact them or contact the seller.
This same thing happened to me and I'm trying to connect it to my Macbook Pro... The screen finally came on, but the pen does not register/work. This tablet is BRAND NEW.
@@ciaratobin1216 in my case, the cable on display doesn't plug correctly. After push it a little, it can work. Also restart your MBP and re-calibrate your monitor
Same exact thing is happening to me. Idk what to do
@@kuroichan101 Try to connect your device on another computer, PC, or a smart phone if you have the special USB port.
THANK YOOOOUUUU!! Plugging mine into the wall plug and not just into my ASUS Gaming laptop is what got it to finally turn its screen on! Thank you so much! I was so sad because this tablet was an expensive gift!
No problem! Please don't hesitate to subscribe to my channel and follow me on Instagram @gh07DanBlack! :D I would appreciate your support.
aughghhgh I plugged it into the wall plug and the light was green for a few seconds then it went right back to red, any suggestions?
You are my hero. I've spent at least 3 hours trying to get this to work for my sister and nothing was helping. Thank you so much.
No problem! Please don't hesitate to subscribe to my channel and follow me on Instagram @gh07DanBlack! :D I would appreciate your support.
@@danblack0753 For me it says no signal power saving mode so its a black screen but its connected to my pc so i can do actions on pc with the tablet but it dosent show the pc screen on the tablet
@@apex5826 I have the exact same issue. Did you manage to fix it? Any advice is greatly appreciated
@@DaniaMihaela i havent been able to fix it
@@DaniaMihaela Still the same problem for me.. Have you been able to fix it since?
I use huion kamvas pro 13. It worked perfectly when I bought it but now it is saying no signal and power saving when I turn it on. But for some reason, when I hover my pen over the screen, it detects it and I can see my cursor moving in the same motion as my pen. I can draw and everything. Only the screen isn’t showing up. HELP
Hi, did this problem ever get fixed? I'm having the same issues.
@@kyuuonetwo1173 Do you have a direct hdmi slot on your laptop or computer? Because I don’t, and I am using a cable. And then I just replaced the cable.
@@FunwithIru Hi! Thanks for replying, I erm... put the main wire into the wrong slot on my pad 😅
@@kyuuonetwo1173 LMAO. No problem 😉
I have same problem too. I tried some method. Updating my computer and restart and I thought it works but suddenly it backs to " no signal." "power saving." but the cursor of pen are working. I hope someone help me. I really pissed because I have commission to finish. I already email the huion but as usual they are lazy to response.
That's what worked for me, go to device manager, click on display adapters, click on the intel driver or the graphics card driver with right button - click disable, then the screen will flash, then click enable and this should fix your problem. (Be careful if you don't have a video card to handle the screen if you disable the processor.)
Thank you, thank you so so so very much!
I sent my laptop to the repair shot to have it's battery replaced, and when I got it back, my tablet stopped working, it was telling me no signal, and I tried everything to get it to work again.
This is a REAL life saver!
THANK YOU
This is the one that helped me. Thank you!! I was really worried. ;u;
Thank you very much! It did help me. I wish you have a nice day❤
be super careful doing this because i just spent an hour and a half figuring out how to make my graphics work again after my whole monitor going blank lmaooo (lmao of pain i was actually sobbing) please take this as a cautionary tale
Thank you so much for this. I followed the first step you put in the description box, I've uninstalled the Kamvas 13 driver and then reinstalled it and it worked. Thanks so much. Cheers!
TRY THIS METHOD! WORKED FOR ME
If your on windows 10 :
1. press your windows icon button on keyboard and P (windows+P together)
2. If you are on "PC screen only" choose either "Duplicate" or "Extend" (Keep this windows option open to prevent it from going back to "PC screen only")
3. Plug in first your HD Cable
4. Plug in your power cable (Black one not the red one)
5. Lastly plug in the cable that connects to the huion tablet. (This way the tablet turns on while you are still on duplicate or extended0
If this helped you out like so that others can see it.
Thank you 😊
I tried this and the display finally worked, but then the pencil didn't. I saw on Reddit someone that had the same issue and said that with just unstalling and installing again worked. I did that and now the driver says that the tablet is not connected, even tho the screen works perfectly, any advice?
thanks a lot, this worked for me 👏👏👏
THANK YOU I LOVE YOU 3000000
This worked for me thanks
I'm so sad right now I tried everything and it won't work in my case you can see what you're doing on the PC like a non screen tablet but the screen is still black and i feel so bad for my parents because I kept begging them to get it for me for months and when I got it it won't work and i feel like I wasted their money so can someone please help me
Oh btw another method (not sure if he mentioned this) for desktop computers is to make sure the HDMI cable is connected horizontally ( west to east) and not vertically (north to south).
Do you mean: "plug it into your graphics card, not your motherboard"?
@@Skyraider3D yeah
U saved me when the huion worker couldnt
@@Yunaschesirekat Glad I could help ^-^
i read this comment , thought to myself "What fuckin difference does it make" , but i did it anyway and boom. u saved me life.
My Kamvas Pro 16 was having a similar problem in which its screen would randomly go black and a "No Signal" would pop up. I tried every step from this video to see if it would work, but in the end it was a driver problem; my tablet is probably too old for the newer driver versions, since the problem started after I downloaded the newest one, so uninstalling it and getting the oldest I could find fixed it just like that. Figured I should comment in case it helps anyone :)
Which driver are you using?? I have the exact same problem with my Kamvas 16 (2019)
following!! because I have the exact problem as well
@@michalfarber4576 have you fixed your problem? same problem here
I tried everything you said and actually, you were right! I plugged it into a different computer and it worked perfectly! The only problem was was that I need to work on this computer. Not that one because my brother uses that one and he never has time to let it go so I need to find a way to fix it on my computer!
Oh my god thank you so much, when I plugged it into the wall with the USB compatible wall plug Windows finally recognized my device!! Words can't describe how happy I am
Great tutorial, better than any Huion support article
My tablet is recognized as a keyboard
B r u h moment🗿
same
Did you try unplugging and plugging back in the tablet or restart your device?
DANBLACK 07 it worked!
@@danblack0753 mine does too, I restarted it and it still does. this is a CONSTANT problem
@@froggernadessecret same here with an xp-pen artist 13.3 pro
4 years later and youre still helping out thanks so much for helping me not lose my mind lol
Thanks so much man, I was ready to throw my brand new tablet out of a window before finding this video. Plugging in the HDMI and regular black USB worked for me.
I was frustrated when it came in earlier today because it did not turn on - the screen, nor the light on the power button. I've checked my hdmi ports, checked my drivers (they were already updated) followed every step, and nothing. When I watched this video, I realized: I should restart it! It was basic common sense!
It turned on after that. Thanks for your video, it's very helpful and informative! I also appreciate that you take the time and effort to reply to a lot of the people in the comments. Keep it up :)
No problem! Glad I could help.
When i got my tablet I couldn’t use it, because I didn’t have an HDMI adapter.
So i bought an HDMI adapter for my USB, and that didn’t work.
Then I bought a HDMI adapter for my Displayport, and that didn’t work either, UNTIL i turned off my computer and restarted it.
Then all of a sudden the screen was reading on my Tablet.
However, whenever i disconnected the cables and reconnected them, the no signal crap would start again. So I restarted my computer again, and it worked fine.
However, this time, for some reason, after I disconnected the cables from my computer, it stopped working. Ive been restarting my computer over and over again, to no avail. I tried connecting it my brother’s computer too, and it doesn’t work either. I am so frustrated.
4:10 worked. Bless you omfg 😭 I'm so bad at tech and I was so excited to use this
Sure thing! 😀 If you'd like feel free to also subscribe to my channel. Appreciate your time and support as well. Glad the video helped.
literally the minute i clicked on the video it started working I swear magic
Hey, if you're really dumb like me your solution could just be plugging it into the 1st slot instead of the 2nd slot as shown in the video at 2:25.
Hope this helps! Lmao
Helped alot thanks!!!
Thank you bro thanks for the advice 😭😭 my kanva 13 is working now
No problem! Please feel free to subscribe to my channel and check out my Instagram @gh07danblack. Glad I can help!
Hey are you facing any heating issue with this tablet?
Yes a little bit
I just bought a Huion Kamvas 13 and the first time i plugged the cables it worked perfectly and then when I left my laptop to sleep the problem happens where it says windows doesn't recognize the USB. I've tried using the red USB cable and plugged it into a different charging port and it works for a while before it Huion tablet says it's disconnected now im stuck with the problem.
I've uninstall and reinstall the driver, restarting etc and it's still not working
Did you try the USB on another computer or laptop to see if it works there? I had a case where the same thing happened to me and one issue I mainly recognized was my laptop tablet driver not being updated. Some laptops has tablet modes already installed in them when you are using a drawing tablet. Some works better with drawing tablets while others won't work so well. If you have another device best bet is to try to work it on there to see if it turns on again. You may have to system restore your pc/laptop to its original settings. This helped me out the most when I also had the same issue with other drawing tablets in the past.
Pen everything is working i can draw some stuff in autodesk sketchbook program while looking to my laptop screen but my drawing tablet screen is still black. And when i open up drawing tablet settings the display option is not clickable either idk if that have to do anything with this issue
I’m trying to be the right amount of optimistic when shopping for expensive things, instead of searching for reviews, I searched “Huion kamvas 13 not working” (or something along those lines) to learn more about this product (I do this with other things too, I don’t wanna buy something then realize almost everyone who got had it set on fire, or something.)
So far I didnt had issues that were major involving my Kamvas 13. It depends on the device, the user's error, the driver, hdmi port, or the product could have been defective.
6:15 lmao for me it was broken hdmi cable, thanks
Hello, do you have any advice on how to help me with the same problem but on MacBook? Unfortunately, MacBooks don't have an HDMI plug. Please help.
You may have to get a MacBook HDMI adapter/port. They exist and run around $4-$10 Bucks.
Hi there, I have been thinking of buying Huion Kamvas 13. Just would like to know if the file saves in huion tablet itself or in laptop/computer? Also I have been using an external hardrive and a samsung ssd as my scratch disk. Both ports in my laptop are occupied. Don't know where to connect huion tablet. Any advise is highly appreciated. thanks and more power!
Do you have problems with it staying connected all the time like is it working like plug n play
Sometimes I did, and sometimes I didn't. It would depend on your processor or what kind of system you are running or how well your laptops graphics card is.
Would you like to give me some advice?
I just bought this tablet (huion camvas13)+ with exclussive data C cable Huion..
But the C-cable didn't work, the tablet only shows notification 'no signal-power saving' and then blank..
I use Acer Swift3 and it comes with USB type 3.1 gen 2 Port that matcing with C-cable Huion's spesifications..
I already do your 3 EXTRA METHODS in your description box, but still didn't work :(
Please help me, my expectation when bought the C-cable Huion is for the mobility and easy to carry without using 3n1 cable..
Omg.. My money wasted for that Huion data C Cable (too expensive for just a data C-cable)
Only if I know it didn't work properly, I would like to spend that money on figurine for the pen stand 😭
Did you contact huion back directly about this case? Are they willing to refund you?
thank you man, followed for the great tutorial, still valid for 2022 tablets
mine's a double edged sword, i tried using your first method and i am very happy it worked after i've been trying to find whats wrong with it for the past 14 hours, my pc only has one hdmi cable and it's for my monitor so i skipped that part until i eventually gave it a try, the monitor stuff is a whole different story but thank you so much!
No problem! Please be sure to check me out on Instagram as well @gh07danblack and subscribe to my UA-cam channel. Your support means a lot! Glad I could help.
What i did for mine to work is actually just reset (i hold down the power button to fully reset for mine) my laptop (Acer), and then when it was at the main screen when it opens back (where you like put your password to open it) that’s when i tried turning on my huion kamvas 13 and it actually worked haha.
That's what worked for me: Update my graphics driver (GeForce experience in my case, both gaming and studio modes), then going to device manager, then display adapters, then disabling intel graphics (this leaves your pc to run only on your graphics card), then enable it again. (I was going to kill myself until I find this out.)
yo I tried updating my graphics driver and deleting windows updates but my laptop keeps detecting it as a keyboard ffs. I was about to pull my hair out until I read this 😔😔 Tysm you're a life saver
the thing that worked for me was the disabling and enabling the intel graphics thing, I was scared that it would leave me with no monitor or something but my monitor worked as normal after disabling it and the tablet started working again when I enabled it back, thank you for your help!
Whats the intel graphics thing?
Hi Dan!My tablet still showing the No Signal but the pen still work on the screen,only the display doesn't appear and the button was red colour,before this I use,it was great but I dont know it suddenly change to this ...how can it be?All the cable I have set perfectly,and the laptop said "The usb you connect before cant be recognized,try to connect it back,if doesnt work,maybe your device have suspended",but the pen still work like blank tablet
Same problem for me
@@MiniMaximmum ua-cam.com/video/41RvM_urajU/v-deo.html
Try this dude!I use second method and its worked!😆😀
I tried the second option and it did not work it still says power saving. Also the first option I don’t understand do you have to update all of the things under Universal Serial Bus controllers or just one
@@MiniMaximmum yea after you doing the action,you must restart your computer with the tablet plug in,and just one usb you must update
Oh ok thank you I will try that tomorrow
I had the same problem (with kamvas pro 13) but I managed to fix it, for my part I had to go in the update settings of windows (type "Update" in the bar) and made a search for update, then click on "optional update" and made all the updates and restart the pc.
i had the same issue and what i do is shut down my laptop, dont forget to turn off the kamvas (but all the cables are all plugged in), and then turn on my laptop again and it works for me
This was so freaking helpful, omg thank you!
OH! It needs 2 of the 3 adapter cords to work! Power and one of the other ones. I wish they would have said that in the directions. Thank you!
Haven't bought a screen tablet but I'm tempted to by a Kamvas 13. Would any of you say this is worth it, of should I get the XP-PEN Artist 12 Pro?
I tried everything, plugging into wall, connecting to computer but it just makes the connecting sound then disconnecting sound
You might need to contact the seller on your purchase if it wasn't bought directly from huion. If so you will need to contact them directly on the issue.
Have you tried all the other steps in my description of this video?
Thank you so much! You just help solved my problem. Been stressing for past few hours. Thank you!
I had to plug in all three. My god, I had to plug in all three. Thank you. I was going insane
First time i bought it work next day its no signal i only use 2 cable during the first day and it work fine now....no signal and power saving
id like to add one more thing, for people who are using a pc instead of a laptop and are worried about it being different. my pc has two usb ports, and i was only using one with a usb splitter. i first put the usb of the three way cord into the splitter, and spent a good hour and a half messing with my graphics and thinking it was something to do with my hdmi.
turns out, i ended up resetting the graphics card, had to follow a keyboard shortcut to get it to turn it back on without being able to see anything on my monitor. all i had to do was put the usb cord in my second usb slot built into my pc case.
hope this cautionary tale helps :’)
Hey,I have this problem where my screen turns dark and stops working after 1 minute, I've tried everything checking if the connection is correct,using a 5v charging brick/power supply,unplugging it and plugging it back in, reinstalling the driver and its frustrating now cause its not a common issue I find it in the internet that someone has the same or similar problem as me but the comments either are not helpful at all or have no comments I've already contacted huion about it and no response months later can I have any suggestions on what to do?
I'm using an XP PEN artist 12 pro. When ever I plug in the hdmi into my pc, it doesn't display. But when I switch the hdi location of my monitor hdmi with the tablet hdmi, the tablet works but my montior doesn't display.
Omg thank you so much I updated the driver and plugged all three in and it finally came on! 😂
Thanks man this video is a life saver. New sub
Can you the link the "cheaper ebay usbc cable" also if I'm using a desktop do I need a usb c adaptor for my desktop pc or does the usb c only have to be for the tablet end?
www.ebay.com/itm/USB-C-USB-3-1-Type-C-Male-to-3-0-Type-A-Male-Data-Charger-Charging-Cable/332389736291?hash=item4d63f8df63:g:8qAAAOSwzble8QUh
Hope this helps! It is also a gamble buying them because some of them won't be able to fit in properly because of the width around the USB C adapter.
@@danblack0753 what the difference between usb C cable make
Thanks thanks so much i just got a new tablet and thouth i had broken it but i watched your video and it works thank you so much
Anytime! Please feel free to subscribe to my channel and follow me on my Instagram as well @gh07danblack. Your support means a lot! I'm glad to help.
Are the huion kamvas 13 being shipped out now?
From the huion website directly yes. Amazon will be getting them next month on April.
@@danblack0753 did huion confirm this?
@@vexvizion4570 No. I figured this out for myself.
I got mines this past sat from huion ordered feb 11 Shipped March 16th arrived March 29th. I reached out to Huion regarding my warranty registration.
It wouldn't accept it plus they owe me extra warranty time due to the delay. I also didn't get a special card this guy. I'll play with it tonight.
Hy can you guide me please tablet is working when attaching to laptop but not on PC help please
You might want to restart your computer. If that doesn't help and if you have another computer you can try the kamvas 13 on it as some computers work better with graphics tablets.
Same situation
I have a few questions on what I'm supposed to do with the tablet :')
I just purchased the Huion Kamvas 13
And I own a Lenovo IdeaPad laptop
I've connected everything, but I'm not exactly sure what I'm supposed to download to get it running?
Because the screen just does what this video says :')
I have just installed the Huion Kamvas 13 driver, so I'm hoping that leads me to where I'm supposed to go
Hello, I don't know how to speak English, so I had to use a translator, but I have a question. I use a netbook that the truth is very good, I will use Phothoshop and soon I will buy this tablet to draw in digial. I have been seeing many reviews that talk about how good it is but ... now when I see this I am afraid of acquiring it since I spend around $ 259. You recommend me?.
Definitely recommend you! It's very portable, fantastic quality, and you can power it just using the HUION Kamvas 13 USB C connector cord.
I don't have one but seen videos where huion used it as a demonstration. From my experience I use my kamvas 13 WAY more than my XP PEN 15.6 Pro pen display tablet. I also like the portability the most. It comes in 3 colors too and has many options to customize it.
@@danblack0753 What this HUION Kamvas 13 USB C connector cord?, Is it the default cable? :0
@@monaxina5231 It's another alternative cable where instead of using the 3 in one cable it's a USB C cable alone. It also comes with the regular USB red adapter in case your device doesn't support USB C connectors. You can view it here: store.huion.com/products/usb-c-to-usb-c-cable It's $39.99 before taxes.
@@danblack0753 ohhhh thank you very much!!!, de pana, te pasaste bro uwur 👊😎 te amo! Sjsjjs
@@danblack0753 I'm also worried, I just bought an xp pen artist 12 with this exact problem and ended up returning it, I'm loving this tablet. But this makes me hesitate, are you saying I don't even need a hdmi if I purchase the USB c cable??? Probably not but you said that the 3 in 1 isn't necessary
Hi! How much is the backlight bleeding on the edges of the monitor? I noticed at 0:54 specially on the corners
I'm not 100 percent sure. That was either due to the Kamvas 13 setting or it was due to my own laptop setting.
Does this work with Huion canvas pro 12? Also does it work on Pc?
You will have to try to see for yourself. From experience I've had with huion product's, with situations like the video happened, they were all resolved in the same manner. All tablets or graphics tablets that has a USB or USB C cable works with pc. Unless the pc doesn't have a HDMI or USB to plug the tablet.
Oh ok
@@imations6210 Hope my comment helps!
What hdmi cord would you recommend
@@imations6210 Did you try using 4K HD HDMI?
This did not fix my problem, however it pushed me to find my problem which was:
I was using an r7 200 series as my adapter for the tablet, and an rx 570 as my monitor adapter.
Both of these cards will only run on radeon adrenaline version like .15 (specifically: Look for the R7 240's last known driver update).
Thank you again for making this video, your efforts were not in vein.
I have a fix on my chanel,try it out if you like.
@@nrg-animation I figured it out, I was just saying this helped me figure out the problem. Thank you.
It worked! I was having a breakdown already but you saved my ass! 3:50 worked for me
Hey, I connected the red usb to the wall adapter, the black usb to the laptop and the HDMI, but the pen display it's not being detected by the driver, also no image
I don't know what to do, please help.
Hi, i recently got this tablet. I followed the steps you mentioned and the tablet turned on with just the hdmi plugged in + black usb. But when i connect the hdmi, the driver gets disconnected. When i plug in only the black usb (without the hdmi), the driver shows the device is connected on my laptop. So why does the device disconnect when i connect the hdmi? Can you please help me with this issue?
@Pavi have you figured out a fix for this? I'm struggling with the same issue
@@Justumm Yes, I have. You need to connect all three cables for the tablet to work. Connect the usb and hdmi to your system, and the type-C (red cable) to an adapter (I use my phone charger adapter) and turn it on. The huion software window should show a "Device connected" notification on your system. Now turn on your huion tablet and it's good to go. Hope this helps 😊
Having this problem but it decided to shut down in the middle of using it. Was working perfectly and then boom, no more. Cant get it to fix. Uninstalled and Reinstalled the drivers. Nothing. Gonna just return it. Has way to many bugs
I would advise to do that also and report to the seller if it was not directly bought from Huion. Apologize for the late response but hope your issue was resolved. Sorry about what happened to you.
@@danblack0753 I reached out to Huion (they sold it to me) and we have been going back and forth a month. They want me to send them “videos” of it not working. Which I have. I’m fighting for a return refund because it’s just not working and they’re trying to get away with it.
@@hunterhudgens4185 I also had horrible past experiences with their customer service as it can be a headache and I agree with you. There was a time I almost wanted to return their kamvas 13 product but got it to work.
I also advise from this experience it is best to order from other sellers like Amazon. With them you can guarantee you will definitely get your money back. Other countries outside from that will be giving you a hard time. Which would make sense since their a third world country. If you paid with paypal I would advise you write a report.
I just plugged it into a different port and it worked
I cannot get the kamvas 13 to work. Screen is dark. I watched your video about the dark screen problem and did everything you suggested, with no results. an we mete on zoom to discuss?
Did you try plugging the kamvas 13 into a different device? Like a smartphone, a different laptop or PC? That could help.
My laptop says it's connected but the screen isn't working and 'no signal' pops up :o
I touched the cable and the screen went grey and then shut down completly....
That never happened to me before. It could be something up with the laptops end. Certain laptops work better with drawing tablets. Have you tried plugging the tablet in another laptop or desktop?
@@danblack0753 Ya know what solved my problem? Blowing into the tablet's port 🙃
Nothing came out of it but it worked xD
Thank you for the advices and the video tho! Probably gonna save my ass in the future
@@tareag993 No problem! Feel free to support my channel and subscribe if you'd like.
@@tareag993 I seriously just had this problem, did this and the darn thing came on. WOW! great advice
@@mel1860 :D that's weird as heck but glad it worked
I got the bosto 16hd tablet and I was so excited when it finally came in the mail but I keep having the no signal and the power saving screen and nothing I try works!!! I'm seriously annoyed... I even bought an adapter thing because I only have the usb c port so I had to spend even more money and it still doesn't work..its seriously frustrating
This is the Huion Kamvas 13 not Bosto. So technical difficulties won't have the same solutions as other brand name tablets.
It was so dark, I couldn't tell what you were doing. But it sounds to me like the issue was occurring when you had everything connected through the USB hub. Some hubs are not meant for charging...they don't provide the necessary power even when plugged into a USB3 port on your computer. So you are not getting the necessary power through the hub to power you monitor.
At least it looked like that was happening. Honestly, I couldn't determine what your 4 methods were other then either use a wall plug or just plug everything directly into your computer.
The other methods I did that helped was simply reinstalling the driver, and the other was plugging out the cords than putting it back after 5he device restarts. Sorry for the late response.
So, do you need the hdmi cord to make the tablet work? Because i have an hdmi port but i dont have two only one to fit my pc itself. What am i supposed to do 😅
Hey I have the same "no signal" issue but I have a GT-156HD V2. Do you think you could help please?
Hey! Sorry for the late reply. But did you happen to reinstall the tablet driver for the GT-156HD V2? If you do that I would suggest also restarting your laptop. Once you do that check to see if your tablet works than. This issue is more common than you think. I had cases where I plugged my tablet to another laptop that somehow powered it to work as well.
@@danblack0753 thank you! I'll try it out then see what happens
I'm going to try this when I get home from work praying I'll update later!
Can u help me? After installing the driver, it goes to "no signal". How do I fix it?
Was it like that before the installation? Everything else should be mentioned in the description box of this video.
@@danblack0753 No,it worked before installing the driver. But there was no cursor,and the buttons on the pen doesn't work. So,uh,i guess i gotta message the support
So I got mine for Christmas, and I used it at my mothers house, and she has a windows laptop, it worked fine there. I come home and I have a windows all in one computer. It doesn’t have an hdmi port but I bought an adapter for it. And it’s saying the “No signal” thing. Could it be that my all in one is just too weak? When I go and search on my computer “tablet” there’s configuration settings, but my table screen isn’t responsive and it’s only for screen and pen configuration. Really sad cause I don’t have another laptop to use. Hoping that there’s a way to fix it!
Also when I turn it off and on it does the disconnect sound, then the connect sound, and then right afterwards the disconnect sound. It’s almost like it’s trying to make it work but it’s not working.
Okay so I just installed a driver for it, but now the screen won’t light up. It’s responsive to the pen touch but it’s not showing the display.
@@gabriellecook7575
Did you follow all steps from this video? None helped you at all? Some laptops may also have issues with graphics display tablets because of the CPU and RAM.
@@danblack0753 It had to have been the computer. It’s just an all in one, kind of old. An all in one is the computer and monitor in one. I got myself a new computer and the tablet works just fine. Thanks for replying though!!
@@gabriellecook7575 Not a problem! Also would you mind letting me know what model of the computer you are using? I'd like to add it for further research and videos in the future. Also how is the experience on the new computer? Thanks a lot.
I have the Kamvas 12, brand new on a widows 10 laptop, it was working just fine for an hour or so, then it stopped displaying. The pen works fine, I can control it and the driver and laptop recognize that it's connected. I've already reinstalled the driver and unplugged and replugged everything, any advice?
Did you restart your laptop or find out if there is any updates that is needed for the tablet driver on your windows 10 laptop?
@@danblack0753 Yes, I have the latest update. I no longer get the no signal, but now every once and a while my computer will crash and I have to force restart it to get it working again. I don't have any adapters and I plug the tablet to external power. I've switched the view from mirror to extended, and so far I haven't had the same issue happen yet, but I'm not sure what caused the problem in the first place.
@@danblack0753 Also, I wanna say thank you for your efforts. You're the hero we needed but didn't deserve lol
@@LifesExtraLemons That's the exact same issue I have and still have not figured out the cause of the freezing. I'll be doing some further research on that as well cause I had yet to find the cause or a solution for that issue. Thank you for informing me this as I understand I'm not the only one with the same problem.
@@LifesExtraLemons Thanks! Lol I do my best in order to solve issues as well but I'm not perfect myself. I just hope I can help anyone with these issues and find solutions to fix their problems with the kamvas tablets.
When I turn on my Wacom it says :no signal: go to power saving mode
I dont have much experience with wacom tablets so I wouldn't know how to fully resolve that issue. I would do research more on the type of wacom tablet you have to solve your issues.
I bought a XP PEN artist 10 2nd generation but when i plug it in it says no signal but I can run the stylist across the screen and it'll work find but when i go it the screen turned on after like week it stoped working properly can u maybe make a video it would help me alot
Hi so I have a Mac 10.15 and I have a usb c adapter and I plugged in all my cables (the hdmi, power and usb c) into my computer. It is showing the Mac display but it is not showing the change in display or the display of the drawing software. I can still use the software and move around and do things but I cannot see the display of the drawing software. What should I do?
3 EXTRA METHODS TO TRY THAT MAY HELP!!
1) Uninstall the kamvas 13 huion driver and redownload it to reinstall with the kamvas 13 unplugged from your laptop/PC. Restart your system afterthat. Have the kamvas 13 plugged in and check if that gets it to work again! This helped me and I've tested it.
2) Plug your kamvas 13 into your smartphones or other devices IF you have the exclusive Huion kamvas 13 USB C cord. This can work but I haven't been able to prove that in this video!
3) Install the huion kamvas 13 driver on another laptop/PC device and plug your kamvas 13 there. Other computers can work better with pen display or graphics tablets than others. I had this issue with my XP pen where it didn't work well with my Lenovo pad laptop but worked smoothly and perfectly on my wife's HP laptop. Hope the rest of these methods help! If not I recommend to get in touch with the seller you purchased your kamvas 13 from or contact Huion directly on their site! Thank you!
This is a video on the 4 steps you can do in order to get the Huion kamvas 13 tablet screen to be active and working. Hope this helps!
I have a question, is there a way to getting it to work without the hdmi
I cant do anything with my kamvas 13. It just acts like a second screen which doesnt let me use the pen. How can I fix that?
Try uninstalling the huion Kamvas 13 driver all together and make sure to restart your computer. After that try to reinstall the driver and test the pen again.
It happened to me and this helped getting my pen to work again. If it doesn't work contact huion directly. I provided a link to their contact information down below. Hope this helps if my plan doesn't work for you.
www.huion.com/contact_us.html
Just make sure you connected the black USB into your PC.
This is also happening. To my gt156 v2. It's not working and says no signal
@@crimsonartzzz990 You got in contact with huion customer service?
I have the same problem right now.. Did you fix it?
Hi I don't know if you are going to see this message but since 1 hour it is impossible to be able to use the screen of my huion kamvas 13 2020 it is a software problem at 100% I think when I go to the DP settings menu j pressed the menu appeared then a black screen I did all the forums but I found nothing I plugged in and reconnected all my cables I hope I did not throw $ 260 through the window
Hey did u solve ur problem yet???
If you haven't gotten in touch with Huion after the purchase than I'd recommend you email them at their customer service email from their main website. If you purchased their product through Amazon you are guarantee a refund or an exchange in some sort depending on the seller. I dont know where your purchased it but I'd look into that.
Also I figured if you use the kamvas 13 on a different laptop or PC that had a HDMI port it would work better than another laptop or PC. Some devices are built differently to work better with certain devices while some does not. Unstalling and than reinstalling the drive definitely helped me. Every other method I mentioned also did the trick too. If none doesn't work I'd recommend looking into a warranty for your purchase depending on the seller you originally purchased your kamvas 13 from. Best of luck!
@@wolffwoo27 This was my response to the comment:
If you haven't gotten in touch with Huion after the purchase than I'd recommend you email them at their customer service email from their main website. If you purchased their product through Amazon you are guarantee a refund or an exchange in some sort depending on the seller. I dont know where your purchased it but I'd look into that.
Also I figured if you use the kamvas 13 on a different laptop or PC that had a HDMI port it would work better than another laptop or PC. Some devices are built differently to work better with certain devices while some does not. Unstalling and than reinstalling the drive definitely helped me. Every other method I mentioned also did the trick too. If none doesn't work I'd recommend looking into a warranty for your purchase depending on the seller you originally purchased your kamvas 13 from. Best of luck!
it actually works man, Thanks.
IF ANYONE IS STILL HAVING THIS PROBLEM, right-click on your desktop and open intel graphics settings, then choose display and there will be an option to detect a second screen. Worked for me!
for me laptop sleeping had turned of hdmi detection. after changing resolution temorarily it detected it. ive turned of sleep on laptop
Maybe someone in the comments here can help me. I just got my tablet today and it's giving me the no signal error, now I have gotten the screen on once but when that happened neither of my monitor screens were showing a picture. And the image on my tablet was an error code reading something along the lines of "you can't have 2 of these graphics things plugged in"
The pen does register from my tablet to my computer screen but nothing shows on the tablet
I also only have a PC tower thing. Is there any fix to this or am I SOL and in need of a new computer
I had the same NO SIGNAL/POWER SAVING problem from day 1 and tried everything in this video and eventually it turned on,I tried multiple ways to connect and now connect the HDMI and USB(not the RED USB) on my windows laptop.I also got it working with my iMac and bought a HDMI to USB C from the brand ANKER and must say it worked immediately.I think what is important, turn the KAMVAS off but keep it connected and restart you laptop and wait till it is fully booted and then turn the KAMVAS on and wait..
jesus crist thank you. I am saved bc I have to do an animation due in 8 days. my words cannot express my happiness thank you
I did everything and I still have "no signal" and "power saving" 😭😭 heeeelp
Check if the USB is all the way in and plugged into your device. Also if you have a USB power wall plug adapter you can attach it to the red USB extension cord and see if that helps. If not you can contact Huion directly. Another note is if your device isn't powerful enough to run your Kamvas 13 alone it won't work. So you can try the last step I mentioned. Hope that helps!
@@danblack0753 i just waited for my dad and he resolved everything lol 😂
@@danblack0753 thank you tho ^^
Rituel De Bangtan, What did he do? Cause I can't get mine to get past the no signal either! I followed DanBlack's step by step but still no. UGH I have the Kamvas 16
@@melindabunner8020 I made the mistake of forgetting the HDMI cable, and not putting it into my computer...Every cable must be connected to something.
I also have a kamvas 13 and i tried literally EVERYTHING but it won’t turn on, and I don’t have this weird piece you use in the video. The thing is, i tested it on another laptop and it worked but with the laptop i want to use wont work.
Some laptops and devices are compatible with using graphics tablets. I've discovered this myself when I was also having the same issues with the Kamvas 13.
Yo so my pen pressure just stopped working? Any advice?
OMG IT WORKED
THANK YOU SO MUCH YOU SAVED ME
No problem!
How did you resolve it?
@@simonnee3098 You can watch the video to see of anything helps and read my description in the videos description.
This did not work for me, or i just maybe dont understood...does it work on PC!?
I'm completely new to this using an older model MacBook Air without the HDMI port. Does the Kamvas 13 not work with the USB A alone.
There is a video on huion that showcases the USB C for the KAMVAS 13. I do not own the cord. You can view the video for free on their channel to get an idea.
@@danblack0753 Hey!! Thanks, I was able to figure it out...eventually. Keep up the great videos.
@@johnchambers3042 No problem!
I’m requesting a return. It wasn’t working then the next day it worked but signal kept coming in and out then this morning it’s not working again
What I would recommend to PC users for ensuring the signal display is working, make sure you plug in both the red USB and the HDMI cable into the computer itself. For the black USB, I plugged it into a block and that made everything work out smoothly!
I know I am very late but I just got My Huivon Kamvas 13 yesterday and the HDMI cable in the 3 in 1 cable does not fit in 3 of our laptops. It only fits in 1 but unfortunately it is used in work which denies me of drawing in it.
Would It be alright if you could PLEASE help me out even in the slightest ways? Thank you.
Certain laptops that are compatible with using graphics pens tablets work better than other laptops. I own a HP pavilion laptop and a Lenovo ideapad 320 laptop. They both had issues with my pen tablets but overall, drawing, and pen was working.
I recommend Asus as a good laptop for drawing. Also did you try restarting the system and reinstalling the pen tablet driver for the kamvas 13? You may need to system restore your laptop as a last resort. You can check this out as well if this helps:
proactivecreative.com/5-best-laptops-for-artists-in-2020/
3 EXTRA METHODS TO TRY THAT MAY HELP!!
1) Uninstall the kamvas 13 huion driver and redownload it to reinstall with the kamvas 13 unplugged from your laptop/PC. Restart your system afterthat. Have the kamvas 13 plugged in and check if that gets it to work again! This helped me and I've tested it.
2) Plug your kamvas 13 into your smartphones or other devices IF you have the exclusive Huion kamvas 13 USB C cord. This can work but I haven't been able to prove that in this video!
3) Install the huion kamvas 13 driver on another laptop/PC device and plug your kamvas 13 there. Other computers can work better with pen display or graphics tablets than others. I had this issue with my XP pen where it didn't work well with my Lenovo pad laptop but worked smoothly and perfectly on my wife's HP laptop. Hope the rest of these methods help! If not I recommend to get in touch with the seller you purchased your kamvas 13 from or contact Huion directly on their site! Thank you!
This is a video on the 4 steps you can do in order to get the Huion kamvas 13 tablet screen to be active and working. Hope this helps!
Mine is new and is doing the same thing. Read a support ticket where a Huion person said not to have the USB and HDMI cable plugged into the same port. I only have one USB C port so I'm having to buy another.
Did your issue got taken care of? Sorry for the late response
I do have a "no signal" issue with my kamvas 13 i did format the laptop and it work on the first reboot but after I restart the laptop the kamvas went back to "no signal" I let it sit for at least a week trying to figure out. And for some reason I just removed all the pirated software such as photoshop and clip studio, the kamvas never had the problem again. And now all I have is krita and wondering why do I have pirated softwares that I never used due to its being laggy.
For the guys who follow the methods but didn't get the signal, only you have to do is reset your computer with all the things connected. For me it worked, I was having the same problems but when I restarted my computer I got the signal whit no problems! Hope this helped you! :P
Oh yeah, rhat definitely worked for me. Thank you
Mine isnt even showing the screen? Like I'll plug the two cords in from the 3 in 1, and I can use the tablet to draw but I cant see the program on the tablet, only the laptop??
Sorry for the late response! Were you able to fix your issue with the kamvas 13?
@@danblack0753 nope 😅 I can use the pen on the tablet but the screen is just black
@@novalights6909 Any updates?
i waited 2 weeks for this tablet and it say no signal and it dont have the red cord bc this kamvas pro 13 only got a usb c thats on the huion and the 3 and 1 cable and its just the hdmi usb cable and the plug that goes in the wall
Did you contact huion? Most likely they will send you the correct cords if that fixes the issue or offer you a full refund. Their customer service is not bad, it's just slow which is a bad thing.
@@danblack0753 nah it work now I just need a another computer it works now bc I used my brother computer he got a hp but now it's real laggy tho and slow
Yeah I figured that could also been the case. Certain computers are built to work much more compatible than others when it comes down to graphics tablets. For example, my wife owns a Hp laptop while I own a Lenovo. My Huion kamvas 13 tablet had no issues as much with her laptop when it was connected. But when it was connected to my Lenovo laptop there were more issues.
None of this worked for me, i just bought this and came to my door not working.. i installed the drivers plug it everything correctly, and when i plug the power on or something. a light flickered the whole screen. LED light is just red and it wont even turn on, or even let me see the huion logo pop in the scree, i dont know what to do..