CBS11 Investigates Online 'Florist' With Hundreds Of Complaints

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  • Опубліковано 11 лют 2020
  • More than 350 people have filed complaints with the Better Business Bureau about Troys Florist.

КОМЕНТАРІ • 59

  • @gloriarice2478
    @gloriarice2478 2 роки тому +18

    Order from your actual LOCAL florist! Support your local economy. People don't realize they order from wire services most of the time.

  • @seannemairi
    @seannemairi 3 роки тому +47

    that's why you never click on "results" that have the word "ad" next to it. it's not a search result, it's a paid ad. pay attention, y'all!

    • @SolesOvaHoes
      @SolesOvaHoes 3 роки тому +5

      Haha I didn’t think ppl actually clicked those

    • @bluewaters1736
      @bluewaters1736 2 роки тому +1

      I used flowers for you. what garbage...beginning to end.

  • @gabym9830
    @gabym9830 2 роки тому +12

    I work at a high end flower shop and worked with terry’s florist, they’re were always a pain, super low budgets and they are super unorganized when ordering for customers, we avoid them now lol.

  • @terrib627
    @terrib627 3 роки тому +20

    Troy's Florists no longer exists per my internet research, but now there's another one of these "services" named Avas Flowers that's also in NJ. I'd bet they just closed up the prior shop and started another one to scam people.

    • @aprilgicker
      @aprilgicker 8 годин тому

      Avas has been around for over 20years. They are the same though.

  • @brt5273
    @brt5273 2 роки тому +23

    From You Flowers is another one. The photos on the website are exactly the same as on theirs. Thousands of horrible Yelp reviews. Had a nightmare with them when i ordered glowers for a funeral. Was supposed to arrive day before funeral but didn't. Called and was promised priority delivery in the morning. Next day the tracking showed delivered but when i spoke with the funeral home they had not arrived. Called and the woman said delivered. I said no and provided the funeral home phone to verify. I talk with her again and she says they can still guaruntee delivery by the time of the funeral. Never arrived. I called back and she's still trying to tell me they will be delivered, just late. I say "MA'AM...THE FUNERAL IS OVER...COFFIN'S IN THE GROUND" She finally gave me a refund but nothing can fix the fact that i had no flowers for the funeral.

  • @barbaracriss667
    @barbaracriss667 4 роки тому +12

    Ask if you can pick it up.... if they say no they are an ordergatherer like Troy's who I suspect is loosely somehow connected to Flowers with Gifted Elegance .... who we ran out of Delaware in the 90s

  • @katieperrigo7041
    @katieperrigo7041 3 роки тому +12

    I was scammed by one called Terri's Florist, same thing and also based in New Jersey

  • @seabass9753
    @seabass9753 2 роки тому +4

    I work in a flower shop in Jersey, and used to work with from you flowers, and others floral companies, and yes it’s true, usually the big floral companies keep the big bucks and we only get tiny portion of the money, but usually If we don’t have the flowers on the photos we try substituting or making it have the same feel and or value of flowers and roses. Always buy local, don’t buy from the big companies.

  • @sammimccabe9387
    @sammimccabe9387 Рік тому +8

    I unfortunately worked here for about 3 years from 2014-2017. the way we had to work was absolutely atrocious! I always felt like absolute garbage when I would clock in for my 10 hour shifts knowing in the back of my mind that the whole thing didn't seem right. I'm so glad he finally received the karma he deserves

  • @aimvero7166
    @aimvero7166 Рік тому +3

    The florist that are real florist should not accept their orders.

  • @pamelaellis3582
    @pamelaellis3582 22 дні тому

    when you send flowers to a funeral home and they don't happen its horrific disgusting

  • @bluemoonsoon8902
    @bluemoonsoon8902 3 роки тому +3

    Need subs at a Holiday!! Local florist, 40 yrs. , call centers hurt local businesses! Shop Local however call backs on subs are hard at holiday because of demand. If you want special treatment remember COVID it’s hard on supply and working 17 hrs with a mask.

  • @TheRideout85
    @TheRideout85 3 роки тому +2

    just order from there may 14th for my anniversary and didn't receive the chocolates for $25 and they said the driver delivered them and I said no and the flowers were not close to advertise but I just wanted to be refunded for the chocolates and they wouldn't. Why are they at the top of the search engine and it is called blossom flowers delivery.

  • @nl9802
    @nl9802 3 роки тому +9

    They are called order gathers

  • @djknight_23
    @djknight_23 Рік тому +3

    That's why i never order from unknown florist I always order from my near by florist they are cheap only charge me $8 for delivery and $1 taxes plus I give $5 extra I end up paying $45 to $48 for nice flowers I refuse to pay over $50 for just flowers I also sometimes go to my local grocery they be selling flowers under $30 and they look nice I take them to my mother or my Girlfriend stop paying over $50 under $50 delivered is okay at my local grocery store I pay $14.99 for 2 $35 I go home proud that I paid less than $50 when I'm buy I order online again only under $50. Always be smart. 😎

  • @thatgirlbrit2409
    @thatgirlbrit2409 3 роки тому +2

    I agree the flowers i ordered for my sister didn’t look anything like the picture. So you know i was disappointed.😐

  • @MarsMan1
    @MarsMan1 4 роки тому +3

    Good Work!

  • @lamentation0078
    @lamentation0078 2 роки тому +3

    I will never ever ever order online !!!

  • @antoniomenta3877
    @antoniomenta3877 3 роки тому

    Thanks for share!

  • @oliviairvine7310
    @oliviairvine7310 2 роки тому +10

    They did a great job at covering her face lol

  • @edithlove5085
    @edithlove5085 Рік тому

    It’s called a wire service. There are thousands of wire service companies.. 1-800 flowers Is one for example and they are an enormous business

  • @quarantinegaming7975
    @quarantinegaming7975 Рік тому +3

    Avas flowers also a scam

  • @kc696969
    @kc696969 25 днів тому

    DON'T USE AVAS FLOWERS. NO SUPPORT, OVER SEAS ANSWERING SERVICE. NO ON TIME DELIVERY

  • @brettwhitla4425
    @brettwhitla4425 3 роки тому +4

    BLOOMEX is running the same scam.

  • @bizzybeefamily
    @bizzybeefamily Рік тому

    She had gerber daisies subbed for alstromeria .. I think that’s an upgrade. But to each there own.

  • @ric.j.morris
    @ric.j.morris 3 місяці тому

    Some online florists are incredibly wicked. they steal my money all the time

  • @yourusernameeludesme8609
    @yourusernameeludesme8609 2 роки тому

    Official flower business: Family guy 😃

  • @hpeteacher9445
    @hpeteacher9445 Рік тому

    I ordered from Roger Florist! Do not order from them! Ordered flowers for my mom in the hospital. Ordered Rose's, it was canceled and was given a credit. NOT! SVAM!

  • @Brianna-vo6gv
    @Brianna-vo6gv 3 роки тому +5

    LMFAO BRUH I JUST ORDERED

  • @morethanamazed8210
    @morethanamazed8210 26 днів тому

    They are still scamming people.

  • @jermainelindo6944
    @jermainelindo6944 Рік тому

    #1 friendships ever

  • @marhabaflorist4071
    @marhabaflorist4071 3 роки тому +1

    Nice video

  • @reycabrera9447
    @reycabrera9447 Рік тому

    I want to share the real truth
    This big companies charge a lots to the customer and florist the ones they do the work only get 50% of the whole amount including delivery
    With the 50% they need to cover
    Facility employees delivery flowers
    Vases etc
    That’s why they made it small using
    Any flowers they had just make
    Few backs
    Don’t order from this companies
    Call your local florist warranty you going to have good experience

  • @lupitaykoko9887
    @lupitaykoko9887 3 роки тому +1

    🐀🐀🐀

  • @antionettemeyer2098
    @antionettemeyer2098 Рік тому

    This is what HAPPENS when the 10 commandment are taken out of this Beautiful CREATION GOD made ohhhhhhh people people do you not Think GOD is not watching you

  • @waudicas
    @waudicas 4 роки тому

    Eh...
    I have kinda same experience from an actual flower shop not far from DFW n they managed to get ‘red pink n white roses’ into yellow orange n red... Uh... n that was for Valentines as well so NO a physical flower shop is NOT better.

    • @bluemoonsoon8902
      @bluemoonsoon8902 3 роки тому

      I’m sorry for your experience I wish to help you out some time.

    • @waudicas
      @waudicas 3 роки тому

      Help me out how?
      It was an other person living in the US that paid it for me since I couldn’t do that myself bc I didn’t have that money, plus that you cannot order n pay from abroad due some trade regulations y’all got in the US, that’s what a other company told when I tried to place an order, the other person got pretty upset them as well n said that it was the worst flowershop they’d encountered ever.