Hi Viomi! I love this product, as it cleans and mops superior to other vacuums I've owned. There is a small problem when transitioning from hard floor to carpet. The vacuum cleaner lifts the carpet slightly with its side brush and push it around. Do you have a fix for this? 🙂
That's normal, it has an initial 200ml water capacity which was also indicated in official specs. You can extend it buying an extra 700 ml optional tank.
Hi Viomi! I love this product, as it cleans and mops superior to other vacuums I've owned. There is a small problem when transitioning from hard floor to carpet. The vacuum cleaner lifts the carpet slightly with its side brush and push it around. Do you have a fix for this? 🙂
Thank you so much! This is very informative❤️❤️❤️
Glad that this is helpful❤️❤️❤️
On the alpha v2 pro: how does the water gets out of the tank for mopping? Do i need to do something for the first time??
Do u have to wet the mop pad and ring it out every time or just the first time ?
quite informative. thumbs up for viomi team
Thank you🌟
Why does your app say that my email address is invalid? Now I can't create an account for my new robot vacuum.
How can I program it according to the time I want it to work?
Can i replace the battery and can i buy it anywhere?
Yes, you can. Please check it out here. linktr.ee/ViomiGlobal
Hello! Why the water tank that I bought from mi store has only 200ml capacity? I bought viomi v3 max.
That's normal, it has an initial 200ml water capacity which was also indicated in official specs. You can extend it buying an extra 700 ml optional tank.
@@Aranzahas YES, that is correct! Thank you so much!💞
Are there any plans to sell Viomi V3 Max in Russia?
Yes, around Xmas actually. ❤️