As a solopreneur, I wish Bigin would offer *automatic* incoming call logging. Right now, auto *outgoing* call logging is all that is offered, which is a bummer. Why Zoho CRM can do this and not Bigin? It's been a feature request for literally years now and no movement.
Thank you for sharing your thoughts! Automatic incoming call logging is indeed a valuable feature, and we understand your frustration about it not being available in Bigin yet. While Bigin focuses on simplicity for small businesses, Zoho CRM is designed with advanced capabilities like this to support more complex workflows. That said, we’ve passed this feedback along to the Zoho team, and we encourage you to continue submitting feature requests to highlight its importance. If you'd like, we can help you explore ways to enhance your current setup or discuss whether Zoho CRM might better suit your needs. Let us know!
Thank you this clarified which direction we should go (I think).
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Well done!
Thank you so much. Don't forget to check out other videos!
As a solopreneur, I wish Bigin would offer *automatic* incoming call logging. Right now, auto *outgoing* call logging is all that is offered, which is a bummer. Why Zoho CRM can do this and not Bigin? It's been a feature request for literally years now and no movement.
Thank you for sharing your thoughts! Automatic incoming call logging is indeed a valuable feature, and we understand your frustration about it not being available in Bigin yet. While Bigin focuses on simplicity for small businesses, Zoho CRM is designed with advanced capabilities like this to support more complex workflows.
That said, we’ve passed this feedback along to the Zoho team, and we encourage you to continue submitting feature requests to highlight its importance. If you'd like, we can help you explore ways to enhance your current setup or discuss whether Zoho CRM might better suit your needs. Let us know!
Thank you very much - very helpful video!
Glad it was helpful!