This presenter is an actor named Don Galloway. He passed away in 2009. He played a detective named Ed Brown in the TV series "Ironside," with Raymond Burr. It was a good show. I watched it when I was a kid.
Its scary how many times a video in my Suggestion List is exactly about what I was thinking about that moment. With the upcoming brain chip of elan musk we will always see what we think.
The female salesman is the only one here that I would want to do business with. She was kind, polite, paitent, informative, intelligent about the automobiles she was selling, made her customers feel at ease (and not pressured), answered questions directly and honestly, had thoughtful suggestions when the customers had objections or concerns with the sale and seemed to be the most professional overall. She didn't have any cheesy lines to close the sale like "You look great in that Mercedes" or the worst one that wasn't in the video, but is common nowadays: " What can I do to earn your business?" Sigh. Both are bad things to say when trying to close a sale, in my opinion. It makes the salesman look kind of desperate to make the sale or like he ran out of things to say about the car. The best salesmen I've had before are the ones who are simply quiet and say very little. They just mostly let the car sell itself and it works. The biggest difference I saw here from selling a car back then to today's "commission free" sales tactics was how much the salesman really try too hard to "sell the car" to you with technical specs and stories how they test the seat springs and so forth. Most people don't really care that much about that kind of information. The best experience I've had was at a new car dealer and they simply asked me what would I like to do? I said trade in my car on a new car lease. That's all they needed to know and everything turned out fairly and I left in a new car at a good price feeling very satisfied. No games, no sales pitches, just professionalism, kindness, honesty and respect is all it took.
@ 40:05 ---- Instead of saying, "I'm not using this as a threat", thank the MB associate for their time, and after they complete researching a few more opportunities, they will make a decision... no threat, just fact.
Buy one, back then they even offered quality cars, not as today with thin, sensitive timing chains and AMG engines blowing up at less than 40k km. They never reached this high quality again.
@@simonm1447 they almost close doors in the 90´s this new ones are selling faster ,people don´t want reliability, just to show off like the front grill was only to sportive high-end mercedes ,now it´s in all cheaper ones, it did result
Their prices starts rising again, and they outlived most of the rusty 90s and 2000s models. A colleague of me is driving 124s (the E-Class of the mid 80s), they still run smooth with 400k km, you would probably need 2 modern engines and 2 gearboxes today.
@@frederickwyrsch3609 What was so expensive? You can choose your repair shop for free, because there is no guarantee left which forces you to go to Mercedes itself. Oil changes are not really expensive in independent repair shops. Or was it a very powerful model with V8?
@@simonm1447 i have 2 a coupé and a 5 doors and are still very good no matter the age. One from 87 other (the coupé) from 93, looks like the porshe-mercedes(as it´s panels)and uses the 3.0L with 24 valves the other it´s a 300D, where considered in 1995 ,the best car in the world with the 250 diesel engine, wich if with the proper maintenance wich is cheap 400.000km is less than half that the engine is proved to make them easy ,regards
@@RockyDave There wasnt much else in lthe luxury market back then. Cadillacs Buicks, BMWs and Volvos and Jaguars. Benz was cocky and had " Snob Value ". Times are better today. Even Hyundai has a great product in Genesis and Equus. Maybe not snob value. Lexus and Acura too
11:41 "well, my number one requirement in a car is dependability" salesman should have been like: "Would you believe me if I told you 35 years from now this very vehicle will be driving around as a taxi in Bangladesh with 859,000 miles on it?"
Nobody Literally nobody UA-cam: let’s recommend this guy a Mercedes Benz salesman education video from ‘80 s, that is uploaded to UA-cam in 2013, in 2020.
@@nehuge I haven't heard Biden speak, but I assume he sounds like so many polished politicians. I won't be voting this November, but then again I never vote.
I have a 1985 W126 280 SE and was wondering whether the 1988 300 SE is worth it. I have been considering a 300 SEL but I'm unsure what you'll give me on my white 280Z you've pointed out. What's the best trade you can do for me?
An elderly neighbor sold me his 1980 SD 300 turbodiesel. Three years later I sold it to a neighbor, and young man with a new family, living down the street (twin infant car seats were installed). After 5 years it sold to another neighbor who lives further up the street. Newly repainted, the SD 300 had changed hands yet again, moving even further up the same street. The old Mercedes-Benz continues to be improved and looks better with each new owner as it hops from driveway to driveway to the better end of the street. One day I'll be dead in the ground, but the old Mercedes will be living at the top of the street looking better than ever.
The 70s and 80s were Mercedes Golden Age; when they were overbuilt and spared no expense on parts and quality. There’s a reason why those old Mercedes were (and some cases are) popular as taxi cabs with over a million kilometers driven.
Most customers today don't want to deal with a suit, that's why you'll see sales people in a polo and slacks. Customers walk in wearing gym clothes now. You don't want to run off customers
These guys back then were making waaaaaayyyy more money as there was no internet, therefore no on line discount pricing...all u car dawgs know everyone was a walking pounder!!!
@Boomer I host the best parties up here in B. Hills MI, so another weak and overused joke. Sorry that you aren't invited, as knuckle-dragging trolls who can't even dance aren't particularly welcome. Better stop that brain of yours from leaking. AGAIN, this video is night and day different to the pre-yuppie era Benz USA of clattering diesels and spartan 3.8L S-Classes in 1980. Simple sh|t to get right, as this sure as hell ain't disco era 1980. 1986 (this video) was Benz's biggest year ever, but y'all will be dumb as usual and can't type for sh|t and mess up an easy joke. I rest my case.
@@DavisStevenson Coming from the clown account named 1994 Toyota Supra Turbo? The vapelocity clouded ignorance just speaks for itself... Get back to 4chan and Reddit 🤡.
I currently work at Lexus and found this to be incredibly informative. Even my own sales training was nowhere as comprehensive in teaching selling techniques.
The trainer is exquisite. The calm and melodious diction, rich, but smooth vocabulary, tasteful clothing. This is the type of person I want to be around.
"People who have been buying automobiles.... have been conditioned over the years to expect the worst from salespeople". No truer words. The more things change, the more they stay the same.
This is not 40 years old at all, it's closer to 30 years ago. But leave it to UA-cam. Why are y'all so stupid, yet think you're smart enough to criticize anything else.
I started watching the blockbuster training video with Marie and that creepy guy who kept following her on the TV. Then I went to the Jewel customer service training video. Then ended up here. Once you start watching these training videos, you cant stop.
40:13 as someone who was an 80s child, it's fascinating to me to listen to how different people sounded. This dark haired lady, Dana, looks and sounds like she could only have lived in the 80s.
The 560 SEC he's sitting in at 18:44 was probably the most perfect Mercedes ever. It was the pinacle of their style and design, performance and luxury. The last of the analog Mercedes that engaged the driver while still being an absolute creamy smooth luxury coupe. I was just a kid when those were being produced new but every time I'd see one in a magazine or at the auto shows I loved them.
+krust... inebriated or not.. how does it feel to watch this vintage video about successful people who get high making lots of money and find people like you merely amusing? It must make you feel quite accomplished, agreed?
@@superbro3491 That has more to do with marketing and advertising. The gems in this video are still very useful in order to learn about your customers needs and connect with them on a human level. It's relationship that builds customer loyalty and most importantly, trust.
Customer: Will making payments on something that depreciates make me successful? Salesman: No But buying things you cant afford with money you dont have will impress people you dont like. Customer: Where do I sign?
You are SO lucky I wasn't drinking anything when I fast forwarded to that. FUNNY! But, you know, understanding the customer is key, and this was the sunset years of the Miami Vice era.
When I was a kid my parents bought a brand new 1993 saturn SL2. This was back when saturn just began as a "different kind of car company". They delivered the car to us off the showroom with a full tank of gas, the entire sales team clapped and cheered as my parents were given the keys and they took Polaroids of it which got put up in the dealership with other happy customers as well as a photo given to them in a small frame with a bottle of champagne. I remember it as a child just being really overwhelmed by the experience. They really made my family feel special like we were part of a bigger family. Granted it was all "sales" but the effort counted. Last year we bought a toyota corolla from carmax. We got a cell phone pic and a tank of fuel but it didn't feel anywhere near as memorable as a 15k/5yr purchase should've felt. Car buying is a big deal for a lot of people and they should feel special about doing it.... you just dont get that attention to detail anymore.
Just a smoke screen for an objection. Depending on your customer and your rapport, you have a few different avenues to flush it out. First is to acknowledge. I always said "Boy I understand, it is a big purchase isn't it?" Customer says yes 99% of the time. For the guy who says no I'd ask point blank what was about the car they didn't like? A person who doesn't beat around the bush due to their time being valuable you don't have to pat on the butt so much. But for most people, you haven't built enough value and want to get over the hump of fear. When a salesman is "on" you do this out on the lot so well that you don't encounter these objections. Almost every sale is easy because of what you did out on the lot. However, a salesperson, just like an mlb hitter needs to be able to close even when the count isn't in their favor. If I could would you is a tool for the weak salesman at a shitty lot. A good one will circle back and do a summary close. "Just so I understand, you wanted a E320 sedan right?" "yes." "And this one has the color you are looking for correct?" "Yes." I would always try for 4 to 5 yes answers before asking an open ended question along the lines of "What is it about this car that keeps it from being a 10/10?" Now we might get a true objection, or more smoke, but we are digging deeper. Remind them again why they can trust you and the dealership. Before you start discussing numbers you need them to want to buy it if everything is reasonable. And for a hardnose grinder, do a little bit of a take away and tell them jokingly the Toyota dealer is down the street, you obviously didn't come here for the cheapest but for the best. And the best is always a better value in the long run so is this the one for you or do we need to find another?
@@colinpinkerton6945 thanks sincerley for the reply. My comment was really just to elicit a laugh, but your reply provided some insights. I'm not even a salesperson, but I enjoy learning about a wide spectrum of topics, and so your reply provided me with some interesting education.
@@azaz911c No problem. I'm an ex car salesman of nearly 10 years who is now pursuing a degree in Mechanical Engineering. I still miss it sometimes, mainly the camaraderie and intoxicating feeling of a sale. But the business has changed to the point where more than 80% of dealers post cars at net cost and try to make it up on the trade in or back end products which are generally a ripoff. So now the job is less skill based and more about writing everything up and grinding. That's not really my style. Most salespeople now only know the specs and can't describe a visceral feeling that makes a car special like these old pros did. If I ever did it again I'd only work at a high line store where you are selling a feeling instead of appliances.
American executive : "That's the spirit" German exectutive : " Oh no , now they're not going to retain ze information as optimally! We put that zere for a reason! Ze fools!"
thats why modern cars are all style... and ugly. but hey if you believe it looks good it looks good! just think about how aerodynamic the mercedes concept IAA car is. or the schlörwagen.
jagger8323 That was so funny man! My neighbor drove a MB 560 SEL in the 80s and was always having crazy ass parties with all these beautiful women. This cat was loaded with money and was very down to earth to say the least. My friend and I went over to his house one evening during the party. I lost my virginity that night to a Jehovah's Witness
@@mohai no crumple zone, no crash ratings, inefficient material use, and virtually no safety features. And geezers will say they felt safer driving in these heavy steel coffins on wheels
back when doors and panels were solid. now it's all unibody and thin aluminum B.S - make it as thin and cheap as possible while relying on various "crash bars" to save people. Anything to save a buck!
This presenter is an actor named Don Galloway. He passed away in 2009. He played a detective named Ed Brown in the TV series "Ironside," with Raymond Burr. It was a good show. I watched it when I was a kid.
Rest in Peace Sir 🙏
But did he drive a Mercedes?
@@mohammednadeemanwar2213did a Mercedes satisfy his needs ?
I used to watch that all the time when it came out
@@elliotjones3098 Me too! It was a great show!
I feel ready to start selling 1980's Mercedes
Funny thing is these techniques if mastered means you can sell anything that can possibly be sold.
I see cars from that era in the junkyard with the interiors looking nearly the same.
Hahah same
I feel ready to go out and BUY a Mercedes
I would like to the same era Mercedes Benz sale training video for the 1980s Miami cocaine cowboys years
Classic vid! Was waiting for the "Hi, I'm Troy McClure..." in the intro. Gold.
Not gonna lie, I've developed feelings for the saleswoman with the short grey hair. Such is life in covid times.
I guess we're going to have to share her then. I wonder what she looks like today, if she's even alive ?
Surely all white women are the same or either I just don’t have taste for them, either way I’m glad, she is not attractive at all
Black King Yous a weirdo nigga
@@smartysmarty1714 hey man a holes a hole even if its dead
@@beamingglow3246 more like your kind are all the same, you're pure trash
It's disturbing how well youtube knows me but I'm ready for the next hour
Its scary how many times a video in my Suggestion List is exactly about what I was thinking about that moment. With the upcoming brain chip of elan musk we will always see what we think.
If you got this RECOMMENDED it means you can finally buy a 1980s MERCEDES RUNNING OR NOT! You made it CONGRATULATIONS!
The three main phases of 1980s auto sales preparation: 1) Pants-pleating 2) Hair-helmeting 3) Fixed-smiling
4: Not a single facial hair may be displayed
and coke snorting to give you that sparkle and it's showtime!
Surprised this guy didn't become a news anchorman or game show host. Great voice, great delivery.
I'm ready sell some 30 year old Benzs now!
Your old Microsoft logo makes this comment perfect
40 years* 80-90 [10] 90-2000 [20] 2000-2010 [30] 2010-2020 [40] learn to count. 🥴
@@DylanWatson1 He made this post in 2017-2018 tho...
These kind of sales techniques are soooo easy to defeat if you're aware of them. A lot of this is cheesy Jordan Belfort cr@p.
Dylan Watson
30 years buddy look in description dumbass
Salesman should watch this today! Today Salesman are horrible in the EU. They even don't know what they are selling!
its everywhere... especially in the states
The female salesman is the only one here that I would want to do business with. She was kind, polite, paitent, informative, intelligent about the automobiles she was selling, made her customers feel at ease (and not pressured), answered questions directly and honestly, had thoughtful suggestions when the customers had objections or concerns with the sale and seemed to be the most professional overall.
She didn't have any cheesy lines to close the sale like "You look great in that Mercedes" or the worst one that wasn't in the video, but is common nowadays: " What can I do to earn your business?" Sigh. Both are bad things to say when trying to close a sale, in my opinion. It makes the salesman look kind of desperate to make the sale or like he ran out of things to say about the car.
The best salesmen I've had before are the ones who are simply quiet and say very little. They just mostly let the car sell itself and it works.
The biggest difference I saw here from selling a car back then to today's "commission free" sales tactics was how much the salesman really try too hard to "sell the car" to you with technical specs and stories how they test the seat springs and so forth. Most people don't really care that much about that kind of information. The best experience I've had was at a new car dealer and they simply asked me what would I like to do? I said trade in my car on a new car lease. That's all they needed to know and everything turned out fairly and I left in a new car at a good price feeling very satisfied. No games, no sales pitches, just professionalism, kindness, honesty and respect is all it took.
🤡
I’ll buy anything of this guy as long as I can listen to him say “instrument cluster” a few times during the presentation.
Remember that this is about Mercedes Benz automobiles, not shoes, feet, or Octocamo.
@ 40:05 ---- Instead of saying, "I'm not using this as a threat", thank the MB associate for their time, and after they complete researching a few more opportunities, they will make a decision... no threat, just fact.
In south Florida they didn't need any sales techniques. More than 60% of all Mercedes sales were in south Florida!,! In the high roller days
Tony Chavez cocanie money back then
I bet they paid in cash too!
😂 I just bought an AMG GTS in SoFlo. It's the only Merc I don't see 200 of each day. Still big here.
That trainer is so good, he almost sold me a 1980's Mercedes 40 years later....
I’m writing out my own invoice
Buy one, back then they even offered quality cars, not as today with thin, sensitive timing chains and AMG engines blowing up at less than 40k km.
They never reached this high quality again.
@@simonm1447 they almost close doors in the 90´s this new ones are selling faster ,people don´t want reliability, just to show off like the front grill was only to sportive high-end mercedes ,now it´s in all cheaper ones, it did result
Ahahah real talk!!
@Simon Maier Agreed, the W124 chassis 280E was probably the highlight of the range for me.
It’s 2020 I can finally afford that 1980’s Mercedes
Their prices starts rising again, and they outlived most of the rusty 90s and 2000s models.
A colleague of me is driving 124s (the E-Class of the mid 80s), they still run smooth with 400k km, you would probably need 2 modern engines and 2 gearboxes today.
Think again. I got rid of my W124 because although it functioned like an aircraft, it required strict and expensive maintenance like one as well.
car wizard does a review of the 1983 300. There are models with 1 million miles.
@@frederickwyrsch3609 What was so expensive? You can choose your repair shop for free, because there is no guarantee left which forces you to go to Mercedes itself. Oil changes are not really expensive in independent repair shops. Or was it a very powerful model with V8?
@@simonm1447 i have 2 a coupé and a 5 doors and are still very good no matter the age. One from 87 other (the coupé) from 93, looks like the porshe-mercedes(as it´s panels)and uses the 3.0L with 24 valves the other it´s a 300D, where considered in 1995 ,the best car in the world with the 250 diesel engine, wich if with the proper maintenance wich is cheap 400.000km is less than half that the engine is proved to make them easy ,regards
My first attempt at selling a new Mercedes in 2020: 'Good morning. Welcome to our dealership. Are you aware of how reliable our cars were in 1980?'
Ahahaha
"you'll never notice the rattling"
They were crap back then
@@indranilchakrabarty4196 Yes but apart from that they were okay
@@RockyDave There wasnt much else in lthe luxury market back then. Cadillacs Buicks, BMWs and Volvos and Jaguars. Benz was cocky and had " Snob Value ". Times are better today. Even Hyundai has a great product in Genesis and Equus. Maybe not snob value. Lexus and Acura too
11:41 "well, my number one requirement in a car is dependability"
salesman should have been like: "Would you believe me if I told you 35 years from now this very vehicle will be driving around as a taxi in Bangladesh with 859,000 miles on it?"
Haha
Exactly! Probably way more than just 800k)))
underrated af
or Eastern Europe
I have a mind to go back to selling cars, just so I can use this. You sir are at the gates of Valhalla.
23:00 *opens trunk* "if you have to take 3-4 clients somewhere..."
Ahaha
lmao
Yeah. Those "clients" may not necessarily still have a pulse.
Directed by Quentin Tarantino.
Ah fits at least 4-5 chopped up ANTIFA!
Applies for Mercedes job today: "What previous sales experience do you have?" .. "Well, I watched the whole 1980's salesman training video."
'So you know how to reassure the customer that Mercedes are dependable?' 'Er...'
HIRED AF ✔️✔️✔️
@@RetrocadePodcast CEO AF
Almost spit up coffee...dammm
Believe me, it will give them something to talk about.
Nobody
Literally nobody
UA-cam: let’s recommend this guy a Mercedes Benz salesman education video from ‘80 s, that is uploaded to UA-cam in 2013, in 2020.
im watching rn😂
Glad that I am not alone guys 😅😅
hahaha.. also kept watching :)
😂😂😂😂
Yeah same here. Got it in my recommendation. Just had to watch a couple of minutes. Hahaha!
One thing I notice about all these old videos is how well spoken these people are
That was society then before we all got lazy and too much technology in our handhelds.....
Now a days we view that polished rehearsed voice as inauthentic. We want someone quirky who makes mistakes because we know it’s more real.
@@fiveminutezen oh, so like Biden
@@nehuge I haven't heard Biden speak, but I assume he sounds like so many polished politicians. I won't be voting this November, but then again I never vote.
@G. V. Q sounds like you brought the fight with the attack and language. Ah well.
Let's be honest..you didn't search for this video
In a weird way I am glad it found me. I am not in sales at all.
@@spetcnaz83 sales is awesome
@@LuG8911 lol let's agree to disagree
@@spetcnaz83 lol for sure
Merc searched for me instead
Thanks youtube, I can now sell cars, make pizzas and McDonalds.
An up sell at blockbuster how to carve meat at some other restaurant the perfect way to grill a Wendy’s burger too.
Yes me too. What's going on? Lol
@@corrylaich LMAO. I've seen all of those too. Funny how it recommended all of those videos to everyone
And cut Roast Beef at The Country Buffet!
I just learned how to make hot drinks
STEP 1: Slap the roof and start with “This bad boy”
☠️
Yes and kick the tire
LMFAO AHAHAHA best comment
Can contain...
... Can fit so much spaghetti!
UA-cam recommendations really pulling out the big boys now
The results of ardent censorship...
😂
😂
Customers "I'm just looking"
Salesmen "I'm just sellin"
REAL TALK.
@@wilseph1 check this out.
ua-cam.com/video/90H6Fd0kmRg/v-deo.html
Calling the prospects is disrespectful
“Everyone is looking for a great deal, amiright?”
@@zenbudhism what do you mean?
Wow. I just spent an hour learning how to sell a Mercedes.
Covid-life.
....a 1980's Mercedes!
😂
Wasted your time, you could be out there looting and burning.
They just destroyed an entire Mercedes dealership in San Francisco. 😂😂
I have a 1985 W126 280 SE and was wondering whether the 1988 300 SE is worth it. I have been considering a 300 SEL but I'm unsure what you'll give me on my white 280Z you've pointed out. What's the best trade you can do for me?
20:38 When you live a peaceful life now but the old memories of Vietnam come back for a second.
I've laughed for close to 15 minutes after I read this
@@thepayne0 same!
Pretty funny.
Lmao!!!!!
Even if you achieve nothing else in your life, you contributed a killer comment. Amazingly done dude.
An elderly neighbor sold me his 1980 SD 300 turbodiesel. Three years later I sold it to a neighbor, and young man with a new family, living down the street (twin infant car seats were installed). After 5 years it sold to another neighbor who lives further up the street. Newly repainted, the SD 300 had changed hands yet again, moving even further up the same street. The old Mercedes-Benz continues to be improved and looks better with each new owner as it hops from driveway to driveway to the better end of the street. One day I'll be dead in the ground, but the old Mercedes will be living at the top of the street looking better than ever.
The 70s and 80s were Mercedes Golden Age; when they were overbuilt and spared no expense on parts and quality. There’s a reason why those old Mercedes were (and some cases are) popular as taxi cabs with over a million kilometers driven.
why did this appear in my feed and why was this so hard to stop watching
Blame COVID-19 🤣 1hour never gonna watch this! Watches it anyway.
Relevant more than ever
same 😂
I know!
Pondering the same lol
That's why its appearing in our feeds. We start watching and can't stop. The almighty algorithm loves videos that keep people on UA-cam longer
The 80's when Car dealers looked and dressed like corporate CEO's
Most customers today don't want to deal with a suit, that's why you'll see sales people in a polo and slacks. Customers walk in wearing gym clothes now. You don't want to run off customers
Also the clients
These guys back then were making waaaaaayyyy more money as there was no internet, therefore no on line discount pricing...all u car dawgs know everyone was a walking pounder!!!
Sergio Fernandez on god nowadays you can only hope they haven’t checked online price otherwise mini deal 🤮
The 2020's, when CEOs dress and look like car dealers.
I was expecting a cheesy 80's video - this is actually exceptional, as relevant today as it was then.
Everything looked like bad porn 😂
This. It's actually a really insightful video on selling anything - that just happens to be about 80s Mercedes.
That’s because this was all originally written in German.
@@leftright6054 Good porn*. Modern porn sucks, everything is fake and plastic.
Well done. I like the guy with the Texan accent
Back in the days when car dealerships made money from selling cars not fixing them.
Or financing them
1980s Toyota enters the comments....
@@lovethieves1383 And Honda
@@08croweo Its true, cash is no longer king.
Dealers made a fortune in the 80's, not now.
21:39 cocaine eyes of the true 80's businessman 🙄😂
Wow
He is customer
That guy looks wired
His eye balls are to tight controlled moves like electric boogy
Definitely cocaine user
Best dressed 80's Training Video Guy. Damn that's a nice suit.
two-button suits are the best.
Was thinking the same. Dude is well spoken too!
Adrian Fuoco ....he’s a gorgeous daddy
Really? I was thinking it looked like garbage. Way too big for him.
@@TheDevilockedzombie In the 80s formal wear was not worn tight. The shirt collar is just right
These car models are still driving around in Morocco as Taxi cabs with a million miles on them 😁
So are Fiat Unos
The best generation of Mercedes cars, extremely though and well built and engineered cars
@@M.S-Music Whereas Mercs from the early 2000s died rapidly of tinworm and shoddy build quality.
in my country they are 42 year old cars and 20 million miles
so are toyota corrollas
May I interest you in liking this comment?
We need a "Where are they today: 1980s Mercedes Benz Dealer Salesman Training VHS" follow up.
sjn 72 died from lung cancer. All of them smoked a pack of cigs a hour.
Old as shit or dead.
Outlived by their cars
Coked out
This is fascinating. Also, how the hell did I end up in this video.....
LOL! Same here.
We don't search for Mercedes, Mercedes searches for you
1980: "what do you need?" 2020: "how much can you afford monthly?"
2040: what the fuck can you afford and what can we force you to buy
This is not 1980. You use your brain and notice the newer models. SMH
@@jmin8400 r/wooosh
@Boomer I host the best parties up here in B. Hills MI, so another weak and overused joke.
Sorry that you aren't invited, as knuckle-dragging trolls who can't even dance aren't particularly welcome. Better stop that brain of yours from leaking.
AGAIN, this video is night and day different to the pre-yuppie era Benz USA of clattering diesels and spartan 3.8L S-Classes in 1980.
Simple sh|t to get right, as this sure as hell ain't disco era 1980. 1986 (this video) was Benz's biggest year ever, but y'all will be dumb as usual and can't type for sh|t and mess up an easy joke.
I rest my case.
@@DavisStevenson Coming from the clown account named 1994 Toyota Supra Turbo? The vapelocity clouded ignorance just speaks for itself...
Get back to 4chan and Reddit 🤡.
The “dependability” client must have been driving an Jaguar XJ6.
Franz Van Julio but it’s a jaaaaag
😂
😂😂
And maybe “borrowed” some oil paintings
I see many the grand tour elements here
We need a ‘Where are they now’ reunion video!
Half of them probably overdosed and have been dead decades ago.
Manrique Molina that’s quite the assumption
@@crBudgetWatches 🤣🤣
I'd be really surprised if any of them still alive.
@@crBudgetWatches yeah, cocaine was the drug of choice in the 80s, heeheehee
I’m here because of an employee carving meat and ham at a Country Buffet.
Have you tried the lasagna? It’s my favorite.
@@neoretro5328 DO YOU LIKE HOT FUDGE SHUNDAYZ? ALLLLRIGHTTTTTTT
Did you catch the game last night?
😂😂 me too
Don't forget to cut the roast dime-thin! It tastes better that way.
"Hi, I'm Troy McClure..."
Lol. 🤣🤣🤣
😂🤣😂🤣❤️😂😂🤣😉
You might rememberer me from such training videos as........
CANYONAROOOO
😂😂👍
I currently work at Lexus and found this to be incredibly informative. Even my own sales training was nowhere as comprehensive in teaching selling techniques.
The trainer is exquisite. The calm and melodious diction, rich, but smooth vocabulary, tasteful clothing. This is the type of person I want to be around.
Nigga you gay.
I thought this was moving into an American Psycho reference there for a second
Borbali ...he’s an actor named Don Galloway. For people old enough, they would know him from Ironside...also in The Big Chill.
@@blueberrycobbler thank you for that! I thought he might have been too good to just be some guy in advertising.
@@blueberrycobbler I recognized him immediately also. I was surprised he would do something like this.
"People who have been buying automobiles.... have been conditioned over the years to expect the worst from salespeople". No truer words. The more things change, the more they stay the same.
Guy selling benzos today was fired from McDonald's yesterday.
Once had a sales guy say “ I’m trying to be honest in the worst way!”
😂😂
*DaThings, anybody?*
When a 40 year old sales demonstration tape has better script writing, acting and production values than a modern Star Wars film...
Could not agree more...
LOL!!
LMFAO
This is not 40 years old at all, it's closer to 30 years ago. But leave it to UA-cam. Why are y'all so stupid, yet think you're smart enough to criticize anything else.
And a lot less woke
Back when Mercedes didn't have planned obsolescence engineered into them.
Yep !, back when they actually didn't suck
Selim Sultan Akbar He’s alluding to the fact that back then their cars were more reliable. I don’t know about planned obsolescence lol
RDV V Things are changing. MB and BMW reliability has gotten way better.
@Selim Sultan Akbar Fuck up allahu akbar
Customer wanted dependability, lol! Maybe back then. If Scotty Kilmer was working the lot, he'd walk them over to the Lexus dealer.
Outdated video. You cannot shake peoples hands anymore.
And where’s Bill Gates? He’s supposed to be controlling every aspect of our lives, but I don’t see him in this video.
...Actually People Still Shake Hands when they meet, regardless of the "Novel Coronavirus" SMH
In Fact, I'm Proud to say when I meet Clients, we still shake hands. PS and I'm not worried about catching Covin-19, look up covin definition...
only pussies can't
That was so funny I forgot to laugh
.
20:40 - The eyes don't lie, the guy needs the car for some dirty business!
Yep
the salesman also got it and shifted to talk about the trunk "capacity"
:)
Lol he spent the majority of the time checking out the trunk
Back than with the mob still in control they really didn't care all business's didn't care much money was money
😳
I started watching the blockbuster training video with Marie and that creepy guy who kept following her on the TV. Then I went to the Jewel customer service training video. Then ended up here. Once you start watching these training videos, you cant stop.
loool i know
I started with wendy's burger rap and cold drinks and now i'm here.
Pizza Hut...then Mcdonalds...then here.
LMFAOOOO Same here!!!! I started with Blockbuster!!
the pizza hut one is sooo dull!
I'm spending Valentine's Day evening watching this
Not a bad way of doing it, you just learned something
Weird fap material, but to each his own.
It’s been two years...I’m guessing your mastery of these techniques has led to 2 years of making money hand over fist, enabling companionship?
God bless you brother
I'm unemployed
40:13 as someone who was an 80s child, it's fascinating to me to listen to how different people sounded. This dark haired lady, Dana, looks and sounds like she could only have lived in the 80s.
Thanks for making me laugh!
That saleswoman 80s haircut LOL
@@JoeyChrome She was into cocteau twins, haha
nice of the germans to give us a rest point every 5-10 minutes
Exactly when I scrolled to your comment
They forgot to mention when a group of guys come in with a duffle bag full of cash don’t ask where they got it 😆
The days when Mercs were properly engineered.
whats wrong with them now and how is 90s better?
@@SERGE_Tech For fuck's sake, learn how to do your own fucking research, fucking millenial dumbfuck.
RL R UR MADDDS UR MADDDDD UR MADDDDD
@@LRS905 chill boomer 😂
@@LRS905 smh boomers....
Man, they really aren't talking about feet here, or OCTOCAMO, are they :(
The 560 SEC he's sitting in at 18:44 was probably the most perfect Mercedes ever. It was the pinacle of their style and design, performance and luxury. The last of the analog Mercedes that engaged the driver while still being an absolute creamy smooth luxury coupe. I was just a kid when those were being produced new but every time I'd see one in a magazine or at the auto shows I loved them.
Hi I'm Troy McLure, I'd like to sell you a $90k Mercedes.
..........troy = LEGEND
I'm so high
+krust Me too. Even just the word "Mercedes" makes me high too.
+krust... inebriated or not.. how does it feel to watch this vintage video about successful people who get high making lots of money and find people like you merely amusing? It must make you feel quite accomplished, agreed?
krust me too
Hahaha
i m 2 high for this i need a mercedes truck
20:40 I wonder if that guy's coke lines were as spaced out as his clients lmao
Definitely not. It’s one long line for this bloke
Love the. "lots of clients". Or getting away from a tailing or most likely his drug breaf cases. Lol. Have to make pablo happy. 😂
This should qualify as a LinkedIn Learning course. Timeless sales methodology.
I work with sales for 5 years now, and learned so much from this videos, I'm simply amazed.
Hey, look up ANY video on UA-cam from Leisure Travel Vans demonstrating one of their RV range, their guy is an absolute legend!
Wrong. Modern sales techniques are quite different nowadays. It’s more important to use technology and internets online to make the sale.
@@superbro3491 That has more to do with marketing and advertising. The gems in this video are still very useful in order to learn about your customers needs and connect with them on a human level. It's relationship that builds customer loyalty and most importantly, trust.
Yes! Human nature doesn't change. All this stuff is still valid!
Customer: Will making payments on something that depreciates make me successful?
Salesman: No But buying things you cant afford with money you dont have will impress people you dont like.
Customer: Where do I sign?
Every new car buyer/salesman in a nutshell 😂
Absolutely ! Brilliant analysis 👌
@@petedavid5127 LOL!... " Depreciating, Asset"... Is that anything like *%cking for virginity?
Thats basically the main reason a person buys a Mercedes
Having sold cars I can tell you that this is still pretty relevant.
Probably more relevant than the modern training stuff.
real truth is timeless
Relevant but seldom used. Today's "salespeople" are nothing but order takers.
@@nvtcapital8161 my experiences are different
@@nvtcapital8161 tf are you people even talking about lmfao. will literally glorify anything from the past. weirdos
The presenter's voice tone and cadence is entrancing.... I could listen to this guy talk for 10 hours
It's soothing imo
His voice sounds like Troy McClure from The Simpsons
@@mikea.8512 haha I was gonna say Zapp Brannigan
35:30 Mercedes exploding in the background
Mercedes in this era were highly desirable, reliable, and basically bulletproof. Today's Mercedes are....let's ASK SCOTTY!
😂😂👀
Oh fuck we dont want to ask Scotty. He is all about his 1980s miatas and toytas.
Scotty will say Money pit or pile of junk
🤣🤣🤣
Scotty says: just buy a Toyota.
Question: turn down for what?
Welcome to another episode of "Where the quarantine has lead me today!"
at 21:00 that guys is so high on coke, gotta love the 80s
I love how his eyes bug out when it hits him
Ted Bundy
matt k I think it's a fair statement to say that in the 80's, a majority of successful businessmen had money to blow. No pun intended...
the car sales guy talks like tony montana
You are SO lucky I wasn't drinking anything when I fast forwarded to that. FUNNY! But, you know, understanding the customer is key, and this was the sunset years of the Miami Vice era.
LIKE for those who found this in their recommended.
Kryštof Vydra and saw it to completion
Automobealership
this is a revealing deep glimpse into salesman psycology. lots of inner dialogue and mind games being discussed.
I just go fu at every step.
There is no training anymore. I usually know more about the car than the salesperson
Absolutely true.
"Always remember, most of your clients deal in or use cocaine. Be ready to trade several Mercedes for it."
When I was a kid my parents bought a brand new 1993 saturn SL2. This was back when saturn just began as a "different kind of car company". They delivered the car to us off the showroom with a full tank of gas, the entire sales team clapped and cheered as my parents were given the keys and they took Polaroids of it which got put up in the dealership with other happy customers as well as a photo given to them in a small frame with a bottle of champagne. I remember it as a child just being really overwhelmed by the experience. They really made my family feel special like we were part of a bigger family. Granted it was all "sales" but the effort counted.
Last year we bought a toyota corolla from carmax. We got a cell phone pic and a tank of fuel but it didn't feel anywhere near as memorable as a 15k/5yr purchase should've felt.
Car buying is a big deal for a lot of people and they should feel special about doing it.... you just dont get that attention to detail anymore.
I know a number of people who became loyal Saturn buyers because of similar experiences to yours. It's a shame GM threw it away.
YES our family picture of us in front of our Bronco is still a very nice picture to keep haha
#BringBackSaaB
How did I end up here?
From 2018. I was just wondering too. A sales video of MB from the 80s. The I internet is amazing thing
The dealership the lady salesperson works at is still around... Mercedes Benz of Silver Spring, Maryland!
Does she still work there ?
How did we get here?!?!?!?
That's so nice, they named the town after her
So she's not an actor
Absolute legends
I've watched so many training videos recently due to UA-cam's algorithm. I could take on so many jobs from the 80s and 90s now.
I’d love to move back to that times.
I have two cars from the 90s a Mercedes and a BMW.
They both are such fun to drive, they just feel real!
It never occurs to them that some people just need more than an hour to go from test driving a car to spending half a year’s salary on it?
Not in the 80's, apparently...
If a Mercedes was half your year's salary then you probably should have been looking for a cheaper car.
Any customer who says he needs to consult with his accountant can more than likely afford the vehicle.
WANT to consult accountant is what they're really saying
Idk I’ve gotten that as an objection before but it most likely was an excuse for them to back out. It wasn’t car sales tho lol
Just a smoke screen for an objection. Depending on your customer and your rapport, you have a few different avenues to flush it out. First is to acknowledge. I always said "Boy I understand, it is a big purchase isn't it?" Customer says yes 99% of the time. For the guy who says no I'd ask point blank what was about the car they didn't like? A person who doesn't beat around the bush due to their time being valuable you don't have to pat on the butt so much.
But for most people, you haven't built enough value and want to get over the hump of fear. When a salesman is "on" you do this out on the lot so well that you don't encounter these objections. Almost every sale is easy because of what you did out on the lot. However, a salesperson, just like an mlb hitter needs to be able to close even when the count isn't in their favor.
If I could would you is a tool for the weak salesman at a shitty lot. A good one will circle back and do a summary close. "Just so I understand, you wanted a E320 sedan right?" "yes." "And this one has the color you are looking for correct?" "Yes." I would always try for 4 to 5 yes answers before asking an open ended question along the lines of "What is it about this car that keeps it from being a 10/10?" Now we might get a true objection, or more smoke, but we are digging deeper. Remind them again why they can trust you and the dealership. Before you start discussing numbers you need them to want to buy it if everything is reasonable. And for a hardnose grinder, do a little bit of a take away and tell them jokingly the Toyota dealer is down the street, you obviously didn't come here for the cheapest but for the best. And the best is always a better value in the long run so is this the one for you or do we need to find another?
@@colinpinkerton6945 thanks sincerley for the reply. My comment was really just to elicit a laugh, but your reply provided some insights. I'm not even a salesperson, but I enjoy learning about a wide spectrum of topics, and so your reply provided me with some interesting education.
@@azaz911c No problem. I'm an ex car salesman of nearly 10 years who is now pursuing a degree in Mechanical Engineering. I still miss it sometimes, mainly the camaraderie and intoxicating feeling of a sale. But the business has changed to the point where more than 80% of dealers post cars at net cost and try to make it up on the trade in or back end products which are generally a ripoff. So now the job is less skill based and more about writing everything up and grinding. That's not really my style. Most salespeople now only know the specs and can't describe a visceral feeling that makes a car special like these old pros did. If I ever did it again I'd only work at a high line store where you are selling a feeling instead of appliances.
Wow, peoples suits actually fit them in the 80s. I suppose getting a suit made for you was more the thing back then. It shows !
people were thinner so therefore more likely to wear tailored clothes
Who else didn't stop the tape for a break?
That's right, we are the hardest workers ;)
They call it pro-active workers lmao
American executive : "That's the spirit"
German exectutive : " Oh no , now they're not going to retain ze information as optimally! We put that zere for a reason! Ze fools!"
🤣
@@TheStraatjutter German executive: "We put ze break in ze video so they could make ze sales in between ze breaks"
This sounds like something a secret agent hears before starting their mission
20:40 cocaine is one helluva drug !!! lol the 80s my friends !
Dude was geekin
Haha I was just thinking the same thing
Mans eyes popping out his head!
😂
ahahahaah That whole conversations translated to " I like to entertain Hookers"....................................."With my blow in tow"!!
Paul Vitti: "Look at the size of this trunk! You can put Three bodies in there."
Perfect !!!!!!!!!!!!
Shinebox
I sold M-B’s in that era. It was great. And notice no stupid SUV’s
In NJ?
@@MyNextShotWontMiss Hey just curious, have you ever had a dream where you were a vigilante's side kick?
Erik Larsen You go and buy a 80s Mercedes.... Ok? We other who not live under a rock in 40 years will drive around in nice SUVs. Over and out!
@@nerdiep3456 SUV's are for the Karen's of the Soccer mom world.
In the 80's SUV's were called 4WD's. ie Range Rover and Landcruiser (Toyota)
Customer: "my number 1 requirement is dependability"
Modern Mercedes Salesman: "Ok bye"
20:38 Salesgay triggers serial killer's hot button. 21:13 - 21:49 needs the car to transport victims/dead bodies.
Great catch!
What this video has taught me: selling cars is more about psychology than cars.
thats why modern cars are all style...
and ugly. but hey if you believe it looks good it looks good!
just think about how aerodynamic the mercedes concept IAA car is.
or the schlörwagen.
Selling a product to a consumer market is almost always about psychology.
Human life as a whole is more about psychology than anything else, in my opinion.
Consumer Behavior and Psychology is one course that's common in Marketing and Business degrees. You're entirely correct.
Folks with 150+ IQs are running circles around folks with this all day long. Amazing fact in life: Not all knowledge is Universal.
They forgot to mention that those 80's Mercedes included a lifetime supply of cocaine in the glove box. LOL!
jagger8323 - I always wondered why a removable mirror was attached to the back portion of the glovebox door...
jagger8323 that must be the best comment of the year
jagger8323 That was so funny man! My neighbor drove a MB 560 SEL in the 80s and was always having crazy ass parties with all these beautiful women. This cat was loaded with money and was very down to earth to say the least. My friend and I went over to his house one evening during the party. I lost my virginity that night to a Jehovah's Witness
why am I watching this, I dont even work in sales 😂😂😂
Its 2am. I've woke up to pee and now I'm lying in bed watching this instead of going back to sleep. Why?
Haha same watching this at 2 AM. this popped up on my suggestions 😂
You could tell the quality difference in 1980s Mercedes, all metal, solid, built like tanks.
Yeah with no crumple zone.
@@mohai no crumple zone, no crash ratings, inefficient material use, and virtually no safety features. And geezers will say they felt safer driving in these heavy steel coffins on wheels
Gerardo Martinez stfu
@@mohai The crumple zone was invented in the 50s by a mercedes engineer en.wikipedia.org/wiki/B%C3%A9la_Bar%C3%A9nyi
@@yakprescott1272 what's up with you and old buicks
25:24 that door closing sound
nothing better
"Engineered Like No Other Car In the World"
@@akishot6735
...once upon a time...when mercedes buyers lived happily ever after.
back when doors and panels were solid. now it's all unibody and thin aluminum B.S - make it as thin and cheap as possible while relying on various "crash bars" to save people. Anything to save a buck!
@@tyzorg it's actually way safer for the people who get hit
"Does the spouse have to approve the purchase" aka, how to qualify a woman buyer in the 80's.
aka is he a simp or not